63 Reviews

CityVet

Dallas, Texas
General Info
We believe the best care for your pet comes from a lifetime approach supported by the guidance of a trusted veterinary team. Therefore, we view our role as a partnership - based on trust and aimed at providing you with information, products, and serves that you know are delivered with you and your pet's interests at heart. From puppy or kittenhood on through the senior years, we want to be the best source for your complete pet care.
Reviews
Yancey Bennett
13 Jul 2018
REPORT
I have been taking my dogs, Walter and Milly, to CityVet and Ruffit Uptown for almost 4 years. For 3 years, I never had an issue. Something has clearly changed. Milly developed her first ever Uri... Read More
I have been taking my dogs, Walter and Milly, to CityVet and Ruffit Uptown for almost 4 years. For 3 years, I never had an issue. Something has clearly changed. Milly developed her first ever Urinary Tract Infection after staying there, and they have now become a persistent problem. They only flare up after she goes to CityVet/ Ruffit. They now only go there for grooming, and to see the vet, because we had to stop taking them there for boarding. The most recent one was this week, and the doctor charged us for an ultrasound! We KNOW its a UTI!!! It is her 4th one in a year! There was blatant blood in her urine. The last time we boarded them, Walter came back with a 4 inch by 4 inch patch of hair missing off his neck, with scratches all up and down it. AND NOBODY NOTICED during his 3 day stay. We had to mention it when we picked him up, like "What the hell is this?" That is the reason we stopped taking them to board with you, but we thought we could still trust you for vet and grooming. Unfortunately that is clearly not the case. We took them to be groomed on Tuesday. Milly did not have an infection at the time, then began peeing blood on Wednesday morning. Walter, who never has stomach issues, has had diarrhea since then, and has had multiple accidents that he never usually does. I understand it's easy to chalk these up to "stress," but only when it is 1 instance. The list has piled up and I feel like a negligent owner for taking them here for as long as I have. EVERY SINGLE TIME we have taken them here in the past year, they have come back with issues. This is a place with handlers that they LOVE. This is a place that they went to, without incident, for years. So if it really is "stress", what has changed in that environment to cause so much new stress? It is really a shame because so much of the staff there are truly wonderful, caring people that I trust have my dogs best interest at heart, but there is clearly a failure somewhere in the system. You should seriously look into these issues, because I know I am not the only one experiencing them. You should do it for the sake of your future customers; I won't be one of them. Read Less
alexa sowers
1 Jul 2018
REPORT
These guys were awesome. It was our first vet since moving to Dallas and I'm really happy that we ended up here. Appointments are a must on Friday cause they were slammed when we went but again, very... Read More
These guys were awesome. It was our first vet since moving to Dallas and I'm really happy that we ended up here. Appointments are a must on Friday cause they were slammed when we went but again, very helpful and caring. Read Less
Catherine Sanderson
21 Jun 2018
REPORT
I had a great experience here. I was frazzled when I realized that I needed to get my dog in quick for his annual appointment and vaccines, and I had no problem scheduling an appointment here. The sta... Read More
I had a great experience here. I was frazzled when I realized that I needed to get my dog in quick for his annual appointment and vaccines, and I had no problem scheduling an appointment here. The staff is all very professional, accessible, and kind, and the facility is nice. Read Less
Daniel Rojo
10 Jun 2018
REPORT
We had to come to Dallas from Austin due to a family emergency and didn't have time to board our dog before we left, so we just brought him with us thinking we'd figure it out once we got here. We se... Read More
We had to come to Dallas from Austin due to a family emergency and didn't have time to board our dog before we left, so we just brought him with us thinking we'd figure it out once we got here. We searched online during the drive and found CityVet and gave them a call. We were able to book a spot over the phone and the price was very reasonable. The staff was great and we felt very much at ease with leaving our dog. He seemed very calm and relaxed when we picked him up. Can't thank them enough! Read Less
Morgan Whinery
2 May 2018
REPORT
CityVet Uptown is such a kind and compassionate place. They delivered me horrible news with the utmost respect and humanity. They were sensitive to our needs and sent our kitten to peace quickly and e... Read More
CityVet Uptown is such a kind and compassionate place. They delivered me horrible news with the utmost respect and humanity. They were sensitive to our needs and sent our kitten to peace quickly and empathetically. I highly recommend this vet. Read Less
Jen
21 Apr 2018
REPORT
I had a great experience with Dr. Murphy taking care of my cat. Him and the nurse treated my cat as an individual and showed a level of care for all of her needs. The nurse made my cat feel safe and c... Read More
I had a great experience with Dr. Murphy taking care of my cat. Him and the nurse treated my cat as an individual and showed a level of care for all of her needs. The nurse made my cat feel safe and comfortable. They both were very friendly and made it a very pleasant experience. Read Less
Dana Saunders
16 Mar 2018
REPORT
Pamela is Great! My dog was excited and full of energy after being groomed by her. He looked great and he knew it!
F Bartos
23 Feb 2018
REPORT
This place is a RIP OFF!. They send you notifications of vaccines for your pet when actually is not necessary. Just went in for an annual notice received and after the fact, I came to find out they ha... Read More
This place is a RIP OFF!. They send you notifications of vaccines for your pet when actually is not necessary. Just went in for an annual notice received and after the fact, I came to find out they had done an annual 6 months ago. Vaccines and tests that are usually given once a year, they send notifications booster every 6 months, and they charge annual package that is no joke, $150 unnecessary for tests that are no needed or due. Just find another honest place. Read Less
Jonathan Ross
4 Feb 2018
REPORT
If you are looking for a quality no frills vet, this is the place. I called to see if they accept hedgehogs and they had no hesitation saying yes: had an appointment just two hours later. Brought her ... Read More
If you are looking for a quality no frills vet, this is the place. I called to see if they accept hedgehogs and they had no hesitation saying yes: had an appointment just two hours later. Brought her in and everyone in the office was incredibly friendly. The staff was incredibly attentive to every patient and owner. Every doc there is knowledgeable, even with exotic animals: they’ve seen hedgehogs before and I’m sure many other animals. My hedgehog had dry skin and quill loss that wasn’t clearing up. Had two appointments at an incredibly reasonable price ($100+ less than what I hear other hedgehog owners paying) with excellent and thorough care. There was a delay in receiving the ringworm PCR back from the lab and CityVet was on top of it. Luckily nothing was wrong and it happens to be low humidity because of the winter, but I 100% would recommend pet owners to go here. 10/10 would recommend! Read Less
J Greco
29 Jan 2018
REPORT
We've seen Dr. Weganast since we got Bingo about 5 months ago. This practice is extremely helpful, prompt to schedule appointments, and care about your pet. Strongly recommend their Puppy Plan when g... Read More
We've seen Dr. Weganast since we got Bingo about 5 months ago. This practice is extremely helpful, prompt to schedule appointments, and care about your pet. Strongly recommend their Puppy Plan when getting your first puppy. Have also used their "Ruff It" for daycare and Bingo came back exhausted, as we wanted! Read Less
Madison Perry
23 Jan 2018
REPORT
I use City Vet Uptown for both the vet and grooming. I just got my puppy, Oliver, back in September and we have been seeing Dr. Ross since day 1. She is absolutely amazing!! If I have any questions or... Read More
I use City Vet Uptown for both the vet and grooming. I just got my puppy, Oliver, back in September and we have been seeing Dr. Ross since day 1. She is absolutely amazing!! If I have any questions or scares, I'm able to shoot her an email and she always replies back within 30 minutes. She is always swift to act when there is an issue to treat, but never makes you feel as though you're getting ripped off!! The grooming there is wonderful - Oliver is a golden-doodle and every time we leave he looks like a big teddy bear. I would 10/10 recommend City Vet Uptown to any dog owner! Read Less
Lucas M.
4 Aug 2017
REPORT
Everything about his vet makes sense. They are organized, on time, and offer complete and knowledge care for your pet. I brought my Kemba in for a health certificate and anal expression and bth with t... Read More
Everything about his vet makes sense. They are organized, on time, and offer complete and knowledge care for your pet. I brought my Kemba in for a health certificate and anal expression and bth with taken care of easily. They did try to sell me dental treatment because also explained it wasn't necessary but something to look into. Read Less
Lisa K.
17 Jun 2017
REPORT
This might be of interest for yelpers with difficult pets. Had a little emergency with my pup and needed to see the vet that day. Just moved to the area and hadn't yet established a vet.  That I have ... Read More
This might be of interest for yelpers with difficult pets. Had a little emergency with my pup and needed to see the vet that day. Just moved to the area and hadn't yet established a vet.  That I have a difficult dog (can be aggressive if not properly handled) made the situation all the more challenging. I simply can't take her just anywhere. Found CityVet on a website recommending vets for challenging dogs, and they were able to get me in just a few hours later. My dog dominated our last vet (alpha girl she is) so I was pretty nervous going in. Long story short, we had a FANTASTIC experience!  The place is clean, everyone was so friendly, pricing reasonable - everything you need from a vet. My dog loves everyone at CityVet, and had absolutely no problems. She loved Dr Ross, who knew exactly how to handle a difficult dog. I feel so happy that I found a great vet, who I plan to see routinely going forward! Read Less
Summer A.
14 Jun 2017
REPORT
So relieved to have a great vet within walking distance of me! I have an older kitty, just turned 15, and since she's an indoor cat that's been relatively healthy, I hadn't taken her in to the vet in ... Read More
So relieved to have a great vet within walking distance of me! I have an older kitty, just turned 15, and since she's an indoor cat that's been relatively healthy, I hadn't taken her in to the vet in awhile. Over the last few months she started having some changes in bowel habits so I got concerned and made an appointment. They were able to squeeze me in within 2 days and accommodated for a later appointment so I could go after work. My cat is verry unpleasant at the vet, and usually hisses and scratches/bites so I get really nervous about taking her in, but they were so calm with her, she did great! They called me within a few days with her lab results (all normal, yay).Overall it was a great experience. It was a little bit costly (I spent about $280) but it was a full panel of testing that I hadn't done in years and also included a tetanus vaccine. Highly recommend them! Read Less
Lauren R.
18 May 2017
REPORT
I think this is hands down one of the worst vets I have gone to. Took my five month old puppy in to get her check up. Dr. Ross who was super rude and not personable whatsoever kept pushing me to spay ... Read More
I think this is hands down one of the worst vets I have gone to. Took my five month old puppy in to get her check up. Dr. Ross who was super rude and not personable whatsoever kept pushing me to spay my dog right away. My puppy is on the small side and I do not feel comfortable having her spayed so young. But she was persistent and treated me like I was an incompetent idiot for not spaying her after I politely told her I did not wish to do it at such a young age.  During this visit the tech never inputed my dogs records regarding vaccinations. So as I dropped her off today for a check up for her health certificate they called me saying they did not have her records. The girl at the front desk kept asking me the same questions over and over and I did not feel okay having her stay there for a few hours with them. I had them call her previous vet as we are from out of state and they were able to get them. I then go to pick her up and the give me the total price her visit. They failed to mention to me that I owed payment on a fecal test from two weeks prior. I gladly paid for it but the girl at the front was not helpful at all. She then used the radio to to get my dog and this other tech brings up a dog that is not mine. After waiting at least a few minutes the girl goes, "Ma'am here is your dog." I reply "That is not my dog" and she goes back and finally gets my pup.This staff is one of the worst I have ever experienced. I would advise going elsewhere. Read Less
Ramota O.
13 May 2017
REPORT
Called in last min on a Saturday to get my dog groomed and they were able to squeeze me in. Pamela is amazing. She's very thorough. Called to ask about specifics on how I wanted his hair cut. She aske... Read More
Called in last min on a Saturday to get my dog groomed and they were able to squeeze me in. Pamela is amazing. She's very thorough. Called to ask about specifics on how I wanted his hair cut. She asked tons of questions. My dog was ready by the time they said he would be also. Read Less
Cocofresh R.
6 Apr 2017
REPORT
I have been taking my yorkie here for 3 years. They're very attentive to her needs, never had any issues. Also love Nora for grooming! She knows how to give a proper hair cut for a Yorkshire!
Shelly B.
2 Apr 2017
REPORT
Our Golden Retriever had a large cyst between his 4th and 5th toe.  Our home vet in the suburb wanted to amputate his 5th toe in order to remove the cyst.  Dr. Ross at CityVet felt confident she could... Read More
Our Golden Retriever had a large cyst between his 4th and 5th toe.  Our home vet in the suburb wanted to amputate his 5th toe in order to remove the cyst.  Dr. Ross at CityVet felt confident she could remove the cyst without his toe and did exactly that at half the price!!  We followed up with cold laser treatments 3 more times for a faster healing process.  She saw Bauer each time and I could not have been happier with the service from everyone here.   Bauer has always been terrified of groomers so I have decided to start using CityVet for grooming also due to our great experience. Read Less
Tedrick W.
31 Mar 2017
REPORT
MISSING THE BASICS!!! I have a routine grooming visit scheduled on the 1st of every month (unless it's a Sunday). This is the THIRD time my appointment has been moved with no call or update from CityV... Read More
MISSING THE BASICS!!! I have a routine grooming visit scheduled on the 1st of every month (unless it's a Sunday). This is the THIRD time my appointment has been moved with no call or update from CityVet. The staff is nice, but I'm so frustrated with their lack of communication and professionalism. Management needs to step in and correct this! What makes things worse is that they informed me that I can take my dog to the Uptown location today. After finishing with the vet at Uptown and driving a few blocks to Uptown, they turned me away! Again, awful communication...even between locations! At the end of the day, my dog is going without. Read Less
Lauren Burstein
29 Mar 2017
REPORT
We use the vet and daycare services! Love city vet in general but this location is extra flexible and friendly. They definitely aren't trying to nickel and dime you.
McKenna S.
1 Mar 2017
REPORT
I switched from another local vet a few years ago. It was cheaper by leaps and bounds. The vet, like the dentist, you worry they will try to sell you something. This place doesn't do that. They are ho... Read More
I switched from another local vet a few years ago. It was cheaper by leaps and bounds. The vet, like the dentist, you worry they will try to sell you something. This place doesn't do that. They are honest and affordable. I also use their daycare on occasion. It has the popular 7-7 hours, which I need to commute and work a full day. The best part, I've saved for last. I love the vet, but I really love the works bath! It has bath, cleaning ears, nails trim, and anal glands. And...Floyd gets to play at daycare too!! All for $27. It's a steal and he comes home tired and clean and walking with a pep in his step. It's fantastic. Tell everyone. Read Less
Terri Fertitta
25 Feb 2017
REPORT
My dogs have always had great care but every time I have come in for a specific reason, the appointment turns into a $200 visit.
Savanna Kreykes
31 Jan 2017
REPORT
The doctors here are amazing, and very caring of my Pup. He has been in for regular checkups and an emergency and I have always been happy with his care here. He has also stayed for boarding and has c... Read More
The doctors here are amazing, and very caring of my Pup. He has been in for regular checkups and an emergency and I have always been happy with his care here. He has also stayed for boarding and has come home safe and happy :) They also do a great job with grooming before sending him home. Very happy with every service i've received here, highly recommend to all of my pet owning friends. Read Less
Elle Turner
23 Jan 2017
REPORT
Dr. Murphy is the best vet we've ever taken our pets to! We have since moved from Uptown, and we still make the 20 minute drive to see him.
Kelly Sample
4 Jan 2017
REPORT
Never boarded my dog here, but use as our primary vet. Staff is friendly, I especially love the techs. They are quick, give detailed explanations for everything I ask. They are also very quick to resp... Read More
Never boarded my dog here, but use as our primary vet. Staff is friendly, I especially love the techs. They are quick, give detailed explanations for everything I ask. They are also very quick to respond through email. Overall we're very happy with this place! Read Less
Christie S.
4 Jan 2017
REPORT
It's actually very tough to find a cat groomer in the Dallas area! That's why I am so pleased to praise CityVet Uptown and their sweet, sweet groomer, Pamela. She's the best! Trust me. I am soooo glad... Read More
It's actually very tough to find a cat groomer in the Dallas area! That's why I am so pleased to praise CityVet Uptown and their sweet, sweet groomer, Pamela. She's the best! Trust me. I am soooo glad I found her and Jon-Kitty loves his fresh cut. Boom! Read Less
Jayme Jordan Toolsie
31 Dec 2016
REPORT
Looooooove Dr. Chastain at CityVet! She takes care of our three dogs and my parents' very senior dog with some special needs. She always works with you to find a treatment plan that isn't exorbitant ... Read More
Looooooove Dr. Chastain at CityVet! She takes care of our three dogs and my parents' very senior dog with some special needs. She always works with you to find a treatment plan that isn't exorbitant and takes the time to explain everything with such patience. I'm so glad our fur babies have her! Read Less
Celina Cardenas Fleites
27 Dec 2016
REPORT
City Vet Uptown is our trusted family vet. Our pets are our family, and we are very grateful to the City Vet team for always going above and beyond for our little angels.
Madeline D.
1 Dec 2016
REPORT
My family absolutely loves this place! Our English Bulldog has been coming here for about a year for Day Play about 1-2 times each week. Every day when we get there, he's greeted by name. The front de... Read More
My family absolutely loves this place! Our English Bulldog has been coming here for about a year for Day Play about 1-2 times each week. Every day when we get there, he's greeted by name. The front desk workers are so kind. He has also gone to Dr. Murphy in the clinic -- absolutely awesome experience as well. Dr. Murphy took time to explain everything to me, and even called at 9 pm to check on our dog. Our little guy loves going to day care here and starts barking to get out of the car when we pull in the parking lot! Awesome facility with awesome staff -- highly recommend! Read Less
Luis Toyos
15 Nov 2016
REPORT
Hands down one of the best vets I have taken our dogs to. They truly care about the well being of our dogs and they perform most of the tests in our presence. Dr. Murphy is awesome!
Grace Fenley
11 Oct 2016
REPORT
If I could give zero stars I would. When we went to pick up my dog they gave me THE WRONG DOG.... Wearing my dog's collar and said that it was my dog. Absolutely unprofessional and unsafe. When calle... Read More
If I could give zero stars I would. When we went to pick up my dog they gave me THE WRONG DOG.... Wearing my dog's collar and said that it was my dog. Absolutely unprofessional and unsafe. When called to let management know about the situation they let my significant other know that "they were sorry". they lost a very loyal customer. Read Less
Jackie Zimowski
25 Aug 2016
REPORT
One of the difficult thing about moving is transferring the care of pets to a new doctor, especially if pets are quirky or have unusual fears. Dr. Ross and the entire staff went above and beyond to ma... Read More
One of the difficult thing about moving is transferring the care of pets to a new doctor, especially if pets are quirky or have unusual fears. Dr. Ross and the entire staff went above and beyond to make a stressful time of moving and illness easier for my 2 cats, and for me. Read Less
John D Dean
4 Aug 2016
REPORT
City Vet Uptown is the worst Vet in Texas. Dog got infection during eye surgery. Medication for another animal sent home with us on day of surgery. Rabies vaccination years got mixed up by Vet.
Payton S.
1 Aug 2016
REPORT
I'll start by saying I got a Yelp account just so I could make this post!! We love all of the vets at City Vet (definitely 5 stars), but this post is for grooming.I am SO happy that I found Nora. She ... Read More
I'll start by saying I got a Yelp account just so I could make this post!! We love all of the vets at City Vet (definitely 5 stars), but this post is for grooming.I am SO happy that I found Nora. She is above and beyond the best groomer I have ever worked with. I have a golden doodle and it is very difficult to find a groomer that knows what they are doing with doodles! Nora was not there when I dropped my dog off early this morning, but I was able to email her a picture of what I was thinking. Once Nora arrived, she called me and we had a great conversation in regards to what I wanted for my dog. After checking him out more thoroughly, Nora called to let me know that she would recommend a shorter look all over than I had previously thought I wanted (bad matting in big areas). I so appreciated both phone calls and the time she took to make sure we were on the same page. Going even further, she called around the time I picked him up to make sure I was happy, as she had left for the day. I have never had such a great experience!! My dog looks just how she explained he would and I could tell he was so happy. Wish I could give more than 5 stars!! Read Less
Candice A.
20 May 2016
REPORT
This was my first trip to City Vet. I was very impressed. I had my adult cat declawed and the vets were very thorough with what I should expect and there no surprises in cost vs what I was quoted. I a... Read More
This was my first trip to City Vet. I was very impressed. I had my adult cat declawed and the vets were very thorough with what I should expect and there no surprises in cost vs what I was quoted. I also priced this place out vs two other vets in the area and found their prices to be the best without cutting corners on pain pills, IV, care or follow up.Most of all, what impressed me was when I went to visit my cat the day after, I was allowed in the back where they keep all their animals. Vet hospitals rarely ever allow this from my experience. It's as if the other places had something to hide with their cleanliness. But City Vet walked me right to the back with no concerns and let me take my time visiting my cat. I was impressed by how clean all the cages were and how friendly everyone was in the back when they didn't think anyone was watching. It was clear this place was staffed with genuine animal lovers which made me feel really good about leaving my babies in their care. Read Less
Cyrus M.
12 May 2016
REPORT
I was recommended to visit this location because of Dr. Murphy.  My neighbor and her friends all love the care their pets get at this location.  I have been to other CityVet locations and I have never... Read More
I was recommended to visit this location because of Dr. Murphy.  My neighbor and her friends all love the care their pets get at this location.  I have been to other CityVet locations and I have never had a problem -- they are all excellent.  My pug was having a problem with his folds (typical) and I decided to go visit Dr. Murphy.  I was impressed by his empathy but also his attention to detail -- he noticed a few other issues and tended to them as well.  My dog is now doing very well and I'm thankful to Dr. Murphy and his staff.  I give them my highest recommendation. Read Less
Nish K.
4 Mar 2016
REPORT
This review is for the vet only.My shih-tzu was due for his heart guard medication, and I needed a refill. However, as we were away from home, I was unable to get a prescription from our regular vet, ... Read More
This review is for the vet only.My shih-tzu was due for his heart guard medication, and I needed a refill. However, as we were away from home, I was unable to get a prescription from our regular vet, so I decided to schedule an appointment at CityVet Uptown due to its proximity to my location. The process of making an appointment over the phone was easy, and they were very flexible with getting him in the next day.On our appointment day, we checked-in with the front desk and within 5 minutes we were taken to the examination room by one of the staff members, where I answered basic questions (being a new client). They asked me for my dog's previous health records, which I had available through the VitusVet app and they were able to quickly get those records downloaded on their system. They told me that scanned copies or emails also work - definitely a technologically equipped vet (I have had some contrary experiences).The doctor came in to the room shortly after, asked some follow up questions, and recommended that I give my dog a vaccine that was due in a month (how thoughtful). My dog is an anxious freak but the doctor was calm and gentle with him and very politely answered my questions. Within 10 minutes, we were done with the checkup, blood draw, prescription for heart guard and were ready to check out. The inside is extremely clean, and they have a ton of prescription food brands/medicines readily available. Due to my positive experience, if I do have to take my dog to the vet in Dallas, this will be my goto place. I highly recommend CityVet Uptown for any veterinary needs you may have. Read Less
Megan Y.
20 Feb 2016
REPORT
So I recently moved to the area and was in need of a vet nearby for my buddy. He really needed his nails cut, and he has dark nails, so I am really apprehensive about cutting them at home, because it'... Read More
So I recently moved to the area and was in need of a vet nearby for my buddy. He really needed his nails cut, and he has dark nails, so I am really apprehensive about cutting them at home, because it's easy to cut in the wrong place. I saw this deal for a free nail trim with check-in on Yelp, so I thought it would be a good opportunity for us to go check the place out and see if it would be a good vet home for us. The office staff was friendly enough, but seemed to get a little weird when I presented the check in deal for a free trim and they said they had never heard of it, but they went ahead and did it for us anyway. So I was a little unsure after that experience. Our next interaction with them was redeeming, however. Chacho was not acting right. He was very clingy, sat down in one spot and would not move. He was also shaking. He had stomach problems before, so I thought it was that acting up again. After a day of this, I took him to CityVet to be checked. I was worried sick that his stomach problems were back. He has two tiny pieces of wire in his liver previously shown on imaging, so I thought maybe they had migrated or he was hemorrhaging or something. I dropped him in the morning first thing after they opened, after I had just worked a night shift. I told the front desk lady that I was really worried about the cost of treatment, because I had been unemployed, I had lost my job on Thanksgiving and was unemployed from Thanksgiving to Christmas. She was understanding. Even though after I paid the bill, I had $4 left in my bank account, I didn't care because he is my best friend. They could have refused care, because Vets don't have obligation to treat, and often require payment upfront or just turn you away if you say you can't pay now, but they didn't, they evaluated and treated him. Turns out he had actually hurt his back. He had pulled a muscle from jumping up and down fron my new high bed. The vet left a voicemail letting me know the update. I was really relieved that it wasn't something more serious. And I was glad for their diagnostic astuteness, because I was way off in what I thought was happening and he was just acting so sick. I had actually fallen asleep since I had just start a new job working nights and had to be back at work that night, and the clinic was fine with him staying there for a few hours until I came to pick him up right after I woke up and heard the message. The doc sent him home with doggie anti-inflammatory, soft food, and instructions for strict bed rest.  CityVet, you guys could have been dicks, but you were not. Thank you for helping us out when we were down. We are impressed. Read Less
Suzy Bridenbaugh-Tahbone
17 Feb 2016
REPORT
We love Dr Murphy. He has always gone the extra mile for our furry kids. Have also used the boarding facilities for our dogs and they got the best care. Highly recommend
Scott Ewert
22 Jan 2016
REPORT
Our dogs have been patients of Dr Murphy for years and we have always been happy with the care they received. One of our boys had chronic issues with allergies and skin infections and he was always we... Read More
Our dogs have been patients of Dr Murphy for years and we have always been happy with the care they received. One of our boys had chronic issues with allergies and skin infections and he was always well cared for. I highly recommend City Vets, Dog Lofts and Dr Murphy. Read Less
Hensley E.
6 Jan 2016
REPORT
I cannot say enough good things about dr. murphy and the cityvet uptown team. they are all so attentive and dr. murphy was the first doctor to get on the floor with my typically-shy dog, who warmed ri... Read More
I cannot say enough good things about dr. murphy and the cityvet uptown team. they are all so attentive and dr. murphy was the first doctor to get on the floor with my typically-shy dog, who warmed right up to him.I initially chose this vet out of convenience but they have won my heart! cityvet uptown will forever be my vet of choice. Read Less
Jean V.
18 Dec 2015
REPORT
I recently switched to the Uptown location from Oak Lawn (which is also amazing) because I have a Cavalier & Dr. Murphy has two of his own. I love love love Dr. Murphy! The staff here are very friendl... Read More
I recently switched to the Uptown location from Oak Lawn (which is also amazing) because I have a Cavalier & Dr. Murphy has two of his own. I love love love Dr. Murphy! The staff here are very friendly and always accommodating. Even this morning, which was super busy in the office, I hardly had to wait and everyone was very attentive toward us at all times. Cannot say enough great things. Also super excited about the new customer loyalty program. :) Read Less
Donna Elder
6 Aug 2015
REPORT
The staff and the entire team is so friendly and helpful. I never felt like I was asking too many questions and Angela was so nice to let me complete my payment with a post dated check because my litt... Read More
The staff and the entire team is so friendly and helpful. I never felt like I was asking too many questions and Angela was so nice to let me complete my payment with a post dated check because my little dog needed to have more teeth pulled than what I expected. Everyone there appears to really like their jobs and what they are doing and it shows in the care and professionalism they exhibit. - Donna Elder, Pebbles Elder's momRead Less
Nikki B.
30 Jun 2015
REPORT
I've been taking my puppy here for about six months and will be looking for a new vet. The actual vets don't tell you much if something is wrong and each vet says something completely different. I've ... Read More
I've been taking my puppy here for about six months and will be looking for a new vet. The actual vets don't tell you much if something is wrong and each vet says something completely different. I've never had a problem with them, but I'm sure there are much better vets in the area.The front desk workers are below average as well. There are two that are outstanding and make me want to stay, but the rest need much improvement. I've been twice in the past month to get medications for my puppy. Each time I specified which medication and for what weight and each I have gotten the wrong one. The first time I received a completely different medication than what I asked for and the second I received the right medication for the wrong weight. Neither time did anyone apologize or offer to deliver there medication to me. I had to go out of my way to come back a second time because of their mistake. If you want average service and treatment for your four legged friend, go here. If you want more for them, go somewhere else. Read Less
Elizabeth F.
28 May 2015
REPORT
As my pets are my family, keeping them healthy and finding a great vet that we trust is a top priority. We have used Cityvet- Uptown for the last 5 years for our 4 dogs. Our pups see Dr. Redding and o... Read More
As my pets are my family, keeping them healthy and finding a great vet that we trust is a top priority. We have used Cityvet- Uptown for the last 5 years for our 4 dogs. Our pups see Dr. Redding and on occasion have seen the other doctors as availability required. All staff, vet techs, and vets are warm and inviting. With such a busy clinic, it's nice to see organization and smiles on everyone's faces. No matter who you ask they are helpful with questions from specialty food items, dog training, monthly medicines, to grooming.  This clinic has it all. Other than coming in for shots and medicine, we have used their boarding and grooming services. Three of our four dogs need occasional grooming because they're long-haired and I will just say that we won't be using any other groomers again. The groomer was extremely personable and gives an A+ haircut! They have a three day satisfaction guarantee on grooming, but I don't think I'll ever need to use it! Look for their other locations as there are a few throughout the metroplex. I suggest Cityvet any chance I get because I know when my pups are happy and excited around their vets/groomers that this company and staff are doing everything right. Read Less
Tom E Malin
16 May 2015
REPORT
This is five-star level of service for my two friends, "Jenny Craig" and "Captain Butler" The three of us always feel part of the family.
Kirstin Pawl
8 May 2015
REPORT
Always take such great care Of Bane ! Appreciate the awesome staff , keep up the great work!
John Porter
7 May 2015
REPORT
This is definitely a quality vet. Affordable, patient and does great with my dog. I knew they treated my dog right when we were later walking past the facility and he wanted to go in and visit!
Merrie Katherine Carter
7 May 2015
REPORT
I've been going to CityVet Uptowan for about 10 years for vet, grooming, and occasional boarding. The staff is friendly and great with animals and the vets are wonderful, always taking the time to th... Read More
I've been going to CityVet Uptowan for about 10 years for vet, grooming, and occasional boarding. The staff is friendly and great with animals and the vets are wonderful, always taking the time to thoroughly explain what's going on with my dogs. They're prices are competitive and convenient location. Highly recommend them to everyone. Read Less
Sarah Beisly
31 Oct 2014
REPORT
My husky Nova loves her daycare! I'm really happy to have such a fun and inviting place for my pup to play while I work. Their boarding and grooming services are also top notch!
Ashley Russell Padgett
30 Oct 2014
REPORT
I take my dog Willow to CityVet Uptown every weekday for dayplay. She loves everyone there and probably enjoys her days there more than the days at home. Everyone is easy to work with and always does ... Read More
I take my dog Willow to CityVet Uptown every weekday for dayplay. She loves everyone there and probably enjoys her days there more than the days at home. Everyone is easy to work with and always does their best to help you with whatever you need. Read Less
Terri Reed Woodlee
15 Sep 2014
REPORT
Love them here. Especially Dr. Jana Bryant! All the staff is kind, knowledgable and caring.
Geri H.
20 Apr 2014
REPORT
Great place to take dogs and cats!
TeamJacob125
2 Jul 2011
REPORT
I have been taking my pets to City Vet Uptown for 8 years now. Not only do they always want my pets health to be the best, but they always take the time to educate me and my family. Every question is ... Read More
I have been taking my pets to City Vet Uptown for 8 years now. Not only do they always want my pets health to be the best, but they always take the time to educate me and my family. Every question is answered, and most of the time, the answers come before I even ask the question! The Dog Loft staff knows all of my pets by name, and I know they are treating them as if they were their own. The pricing is very reasonable. I see alot of reviews that it is too expensive! But, have you called around to other Vets vefore you make that statement? And, how much do you pay without insurance when you go to the Dr.? It is odd to me that people think everything should be free or discounted because they are caring for animals.Or, that a pets health is so different than their own. I have seen every doctor there and they all have wowed me at how much they really care for my pets. I will definetly keep going here. I know that no place is perfect, but nothing that I see or that has been done is so detrimental that I would not want my pets to not continue to have what is clearly the best care possible. And if there ever has been an issues, the staff is always very eager to make everything right. I love them! Read Less
aliceoes
18 Jan 2011
REPORT
We arrived over from the u.k. last October. When I first arrived at the Dog Loft I was taken aback as the staff were dressed as dogs, for halloween obviously. This seemed a bit strange to us!!! As we ... Read More
We arrived over from the u.k. last October. When I first arrived at the Dog Loft I was taken aback as the staff were dressed as dogs, for halloween obviously. This seemed a bit strange to us!!! As we have no family or friends here in Dallas there was no alternative but to book the 2 dogs in, but at the time I did have reservations. Back home we have always had friends & family who dog sat for us. We had to go back to Ireland as our daughter was graduating so we took them to the Dog Loft on the alotted day, and I cannot lie - I was worried about leaving them so soon after arriving here from the UK. If animals speak for themselves then our 2 dogs have nothing but positive things to say! Everytime we go past the Dogloft and or Cityvet they both want to go rushing in! When we returned from Ireland, the staff definately knew our dogs, they were friendly, courteous and helpful. Neither my husband nor I feel that we have had products pushed on us to buy for our 2 by the staff. It seems a great place to leave your dog. I of course will keep things under review, and if at anytime it is not satisfactory for our dogs requirements then of course we would move, but for the moment, our dogs have voted with their paws! Read Less
sphoto
11 May 2010
REPORT
I cannot sing the praises of City Vet enough! I took my dog Buster in for fast-kill heartworm treatment, and although I was extremely nervous about the whole process, Dr. Hill and the staff completely... Read More
I cannot sing the praises of City Vet enough! I took my dog Buster in for fast-kill heartworm treatment, and although I was extremely nervous about the whole process, Dr. Hill and the staff completely put my mind at ease. I was updated daily, sometimes twice a day while he was going through his treatment. I wholeheartedly trusted City Vet with Buster's care, and they came through 100%. Kind, sincere, caring, and compassionate. I recommend this clinic to anyone looking for these qualities, and who expects the best when it comes to caring for their companion. Read Less
anon26
3 Mar 2010
REPORT
A co-worker of mine uses this place for the daycare. She has one of the employees as a friend of her's on Facebook and had nothing but great things to say about the prices, facility, staff members, ec... Read More
A co-worker of mine uses this place for the daycare. She has one of the employees as a friend of her's on Facebook and had nothing but great things to say about the prices, facility, staff members, ect. I recently adopted my ex boyfriend's lab mix and called yesterday to get some prices. I should have just emailed the girl my co-worker knows because the girl that answered the phone, Gwyneth, gave me the go around for probably 20 minutes. My friend told me the place was always packed on Monday's so I thought waiting to call mid-day on a Tuesday was a pretty good to call. The girl answered and sounded miserable. The more questions I asked, the more she kept stuttering. What should have been a pretty basic 5-6 minute conversation lasted me I kid you not 20 minutes. I tried not to let this be the defining factor but when I asked if I could take a tour I was told no. No reason, just a flat out no. I hung up and told my co-worker who in turn sent an email to the girl she knows. 5 minutes later the girl emails us back, apologizes and says that if I want to come by around lunch on Thursday or Saturday she'd walk us through the place herself. I'm not normally one to get on these forums and complain, but how did I get all my questions answered in 5 minutes via email but the person on the phone had to take 20 minutes? I've heard from other friends and neighbors in the area that the place has a great business plan, but it's either something with the doctors or staff members. Dogs come back filthy, the prices are unreasonable, and the staff seems incompetent. The only reason why my neighbor took his dog there despite being the on the losing end of several dog fights ( they tell you it's closely ""supervised"" Michael Vick might as well be on the payroll) was because the same girl my co-worker knows pulled some strings and got him some free services, but also the dog seems to genuinely like this person. I'm still not sold about taking my pet, but hopefully this girl is all that I'm told. Would you rather pay for the business or the customer service? Read Less
RickBDallas
1 Feb 2010
REPORT
I can only speak for my experience with the ownership and say that these people are passionate about what they do and that is hard to find. Dr. Chip Cannon is a man of integrity who truly cares about ... Read More
I can only speak for my experience with the ownership and say that these people are passionate about what they do and that is hard to find. Dr. Chip Cannon is a man of integrity who truly cares about his clients and employees. They may be perceived as a little expensive but the statement that ""you get what you pay for"" is especially true when it comes to healthcare. Would you go get surgery from someone who says that they are the cheapest around? Not me. Read Less
hshahparast
7 Jan 2010
REPORT
The first time I took my dog to city vet was immediately after adopting him... I took the dog to CIty Vet to get a check up and his vaccination shots -they told me to come back after 2 weeks for the... Read More
The first time I took my dog to city vet was immediately after adopting him... I took the dog to CIty Vet to get a check up and his vaccination shots -they told me to come back after 2 weeks for the booster shots and to get him neutered. The day before the next appointment (2 weeks later), I received a letter and a call from City Vet telling me that the SHOTS they had given my dog 2 WEEKS EARLIER were EXPIRED! City Vet went on by telling me that they needed to be re-injected! (BTW, the tone of their announcement through it all was as if it was something that happens all the time... ""oh yeah, we'll just gove him the shots again.. and their is no harm"") The absurd part of their little script was to let me know that I wouldn't have to pay for the new set of shots!! WOW WOW... I was so revealed and thankful that I am not dropping another $400 for City Vet's mistake... I was so happy that I screamed at them that they are lucky I am not suing them! At the very least, the shots make the dog feel sleepy and dizzy and sore... Luckily he didn't die from it.. because guess what? The expiration date is there for a reason... I hope Dr. Cannon drinks a bottle of Milk that's been opened and sitting in the kitchen for a year and see how he takes it! Worst of all was that it to them 2 weeks to find out the mess they had caused!! The fact is that the incompetence from all ends should gove enough for the Vetinary Board to shut the place down and revoke every license in that mess that they call ""City Vet"". No to mention the unfriendly and psychotic ""Moni"" who answers the phone and can't figure out how to send an email and intentionally pi**** off clients carelessly.. Actually, she is helping me in sending the message about what a HORRIBLE HORRIBLE PLACE CITY VET IS and WARN PEOPLE NOT TO GO TO ANY OF THE CITY VETS IN DALLAS OR ANY OF IT""S AFFILIATED BUSINESSES! Read Less
lg83
16 Jul 2008
REPORT
After going to several vets in Dallas, I finally settled on City Vet and I have been very happy with the service I have received. The day care is very reasonably priced, and you can even look at thei... Read More
After going to several vets in Dallas, I finally settled on City Vet and I have been very happy with the service I have received. The day care is very reasonably priced, and you can even look at their webcams to check in on your pets throughout the day. They really do give the pets individual attention...for example, I don't go there frequently but whenever I go to pick my dogs up everyone who works there knows the names of all the dogs staying there. Unlike the other review, I have never been pressured to buy products from City Vet...I have even been told that it wasn't necessary (when my dog was put on medication I was told I didn't need to buy the pill pockets and I could just stick them in some peanut butter or cheese instead). I like to board my dogs together and they offer bigger rooms for that purpose where they can be more separated from the other dogs at night and even give me 25% off one dog when I board them in the same room. Read Less
person555
10 Jun 2008
REPORT
I've been to City Vet many times and stopped taking my animals there. The vets really are condescending and I take very good care of my animals with regular shots and check-ups not to mention exercis... Read More
I've been to City Vet many times and stopped taking my animals there. The vets really are condescending and I take very good care of my animals with regular shots and check-ups not to mention exercise and attention. The staff still seemed to find a way to try to make me feel bad for not buying their food and other products. I'm also a graduate student with not much money, so I pay attention to prices although I'm definitely not ""cheap"" as the last person commented (organic food, regular daycares, etc.). City Vet does have higher prices than my current vet and I'm now actually receiving better, more caring service. Also, I've never boarded my dog there but I have at 2 other places in Dallas and my dog has never had any of the problems I've read about on other reviews of City Vet as well (scratches, very skinny although most food is gone, etc.), and she's a VERY sensitive dog who was starved and abused before she was rescued. Before taking your animal here, please read some reviews on other sites; you'll be surprised at how many are bad. Read Less
dogmom79
16 Jul 2007
REPORT
I have had nothing but great experiences with City Vet. Dr. Tate and Dr. Murphy are excellent doctors who care for the pets more so than most owners do. The staff are well trained and well spoken. I... Read More
I have had nothing but great experiences with City Vet. Dr. Tate and Dr. Murphy are excellent doctors who care for the pets more so than most owners do. The staff are well trained and well spoken. I have been in the lobby when the employees have to deal with ignorant, irate clients such as the one who left that horrible comment. From what I have learned from the staff, it is unlikely and near impossible for a pets nails to have been like that for several days straight. Also, when pets board they often get stressed from the change of environment and won't eat. I know the staff closely monitors the pets to make certain that they are eating. I myself was concerned about my dog losing a few pounds. He loves going to daycare! City Vet is ""expensive"" to only those who want to be cheap with their pets. I find it to be much more cost effective than other places. City Vet has my support! Read Less
nyintexas
7 Jul 2007
REPORT
Do not go to these people. they are an inexperienced hack staff, who are rude and don't know what they are doing. We had my cats claws removed and they forgot to take out the catheter. Now, because... Read More
Do not go to these people. they are an inexperienced hack staff, who are rude and don't know what they are doing. We had my cats claws removed and they forgot to take out the catheter. Now, because we were in a bind, we left our dog there for a simple boarding, grooming, and nail trimming and he has been bleeding for 2 days because they cut his nails too short. It was also like he never ate, slept, or went to the bathroom while he was there. if you love your pet don't take them there. find a better place. From the experience we have had, Petsmart seems like a better choice. its sad when you have to take the lesser of two evils when caring for a loved one. Read Less
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(214) 953-1001
3101 McKinney Avenue
Dallas Texas 75204
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CityVet

Dallas, Texas
(63)
3101 McKinney Avenue
Dallas Texas 75204
We believe the best care for your pet comes from a lifetime approach supported by the guidance of a trusted veterinary team. Therefore, we view our role as a partnership - based on trust and aimed at providing you with information, products, and serves that you know are delivered with you and your pet's interests at heart. From puppy or kittenhood on through the senior years, we want to be the best source for your complete pet care.
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
08:00AM-14:00PM
Sunday
16:00PM-18:00PM
Yancey Bennett
13 Jul 2018
REPORT
I have been taking my dogs, Walter and Milly, to CityVet and Ruffit Uptown for almost 4 years. For 3 years, I never had an issue. Something has clearly changed. Milly developed her first ever Uri... Read More
I have been taking my dogs, Walter and Milly, to CityVet and Ruffit Uptown for almost 4 years. For 3 years, I never had an issue. Something has clearly changed. Milly developed her first ever Urinary Tract Infection after staying there, and they have now become a persistent problem. They only flare up after she goes to CityVet/ Ruffit. They now only go there for grooming, and to see the vet, because we had to stop taking them there for boarding. The most recent one was this week, and the doctor charged us for an ultrasound! We KNOW its a UTI!!! It is her 4th one in a year! There was blatant blood in her urine. The last time we boarded them, Walter came back with a 4 inch by 4 inch patch of hair missing off his neck, with scratches all up and down it. AND NOBODY NOTICED during his 3 day stay. We had to mention it when we picked him up, like "What the hell is this?" That is the reason we stopped taking them to board with you, but we thought we could still trust you for vet and grooming. Unfortunately that is clearly not the case. We took them to be groomed on Tuesday. Milly did not have an infection at the time, then began peeing blood on Wednesday morning. Walter, who never has stomach issues, has had diarrhea since then, and has had multiple accidents that he never usually does. I understand it's easy to chalk these up to "stress," but only when it is 1 instance. The list has piled up and I feel like a negligent owner for taking them here for as long as I have. EVERY SINGLE TIME we have taken them here in the past year, they have come back with issues. This is a place with handlers that they LOVE. This is a place that they went to, without incident, for years. So if it really is "stress", what has changed in that environment to cause so much new stress? It is really a shame because so much of the staff there are truly wonderful, caring people that I trust have my dogs best interest at heart, but there is clearly a failure somewhere in the system. You should seriously look into these issues, because I know I am not the only one experiencing them. You should do it for the sake of your future customers; I won't be one of them. Read Less
alexa sowers
1 Jul 2018
REPORT
These guys were awesome. It was our first vet since moving to Dallas and I'm really happy that we ended up here. Appointments are a must on Friday cause they were slammed when we went but again, very... Read More
These guys were awesome. It was our first vet since moving to Dallas and I'm really happy that we ended up here. Appointments are a must on Friday cause they were slammed when we went but again, very helpful and caring. Read Less
Catherine Sanderson
21 Jun 2018
REPORT
I had a great experience here. I was frazzled when I realized that I needed to get my dog in quick for his annual appointment and vaccines, and I had no problem scheduling an appointment here. The sta... Read More
I had a great experience here. I was frazzled when I realized that I needed to get my dog in quick for his annual appointment and vaccines, and I had no problem scheduling an appointment here. The staff is all very professional, accessible, and kind, and the facility is nice. Read Less
Daniel Rojo
10 Jun 2018
REPORT
We had to come to Dallas from Austin due to a family emergency and didn't have time to board our dog before we left, so we just brought him with us thinking we'd figure it out once we got here. We se... Read More
We had to come to Dallas from Austin due to a family emergency and didn't have time to board our dog before we left, so we just brought him with us thinking we'd figure it out once we got here. We searched online during the drive and found CityVet and gave them a call. We were able to book a spot over the phone and the price was very reasonable. The staff was great and we felt very much at ease with leaving our dog. He seemed very calm and relaxed when we picked him up. Can't thank them enough! Read Less
Morgan Whinery
2 May 2018
REPORT
CityVet Uptown is such a kind and compassionate place. They delivered me horrible news with the utmost respect and humanity. They were sensitive to our needs and sent our kitten to peace quickly and e... Read More
CityVet Uptown is such a kind and compassionate place. They delivered me horrible news with the utmost respect and humanity. They were sensitive to our needs and sent our kitten to peace quickly and empathetically. I highly recommend this vet. Read Less
Jen
21 Apr 2018
REPORT
I had a great experience with Dr. Murphy taking care of my cat. Him and the nurse treated my cat as an individual and showed a level of care for all of her needs. The nurse made my cat feel safe and c... Read More
I had a great experience with Dr. Murphy taking care of my cat. Him and the nurse treated my cat as an individual and showed a level of care for all of her needs. The nurse made my cat feel safe and comfortable. They both were very friendly and made it a very pleasant experience. Read Less
Dana Saunders
16 Mar 2018
REPORT
Pamela is Great! My dog was excited and full of energy after being groomed by her. He looked great and he knew it!
F Bartos
23 Feb 2018
REPORT
This place is a RIP OFF!. They send you notifications of vaccines for your pet when actually is not necessary. Just went in for an annual notice received and after the fact, I came to find out they ha... Read More
This place is a RIP OFF!. They send you notifications of vaccines for your pet when actually is not necessary. Just went in for an annual notice received and after the fact, I came to find out they had done an annual 6 months ago. Vaccines and tests that are usually given once a year, they send notifications booster every 6 months, and they charge annual package that is no joke, $150 unnecessary for tests that are no needed or due. Just find another honest place. Read Less
Jonathan Ross
4 Feb 2018
REPORT
If you are looking for a quality no frills vet, this is the place. I called to see if they accept hedgehogs and they had no hesitation saying yes: had an appointment just two hours later. Brought her ... Read More
If you are looking for a quality no frills vet, this is the place. I called to see if they accept hedgehogs and they had no hesitation saying yes: had an appointment just two hours later. Brought her in and everyone in the office was incredibly friendly. The staff was incredibly attentive to every patient and owner. Every doc there is knowledgeable, even with exotic animals: they’ve seen hedgehogs before and I’m sure many other animals. My hedgehog had dry skin and quill loss that wasn’t clearing up. Had two appointments at an incredibly reasonable price ($100+ less than what I hear other hedgehog owners paying) with excellent and thorough care. There was a delay in receiving the ringworm PCR back from the lab and CityVet was on top of it. Luckily nothing was wrong and it happens to be low humidity because of the winter, but I 100% would recommend pet owners to go here. 10/10 would recommend! Read Less
J Greco
29 Jan 2018
REPORT
We've seen Dr. Weganast since we got Bingo about 5 months ago. This practice is extremely helpful, prompt to schedule appointments, and care about your pet. Strongly recommend their Puppy Plan when g... Read More
We've seen Dr. Weganast since we got Bingo about 5 months ago. This practice is extremely helpful, prompt to schedule appointments, and care about your pet. Strongly recommend their Puppy Plan when getting your first puppy. Have also used their "Ruff It" for daycare and Bingo came back exhausted, as we wanted! Read Less
Madison Perry
23 Jan 2018
REPORT
I use City Vet Uptown for both the vet and grooming. I just got my puppy, Oliver, back in September and we have been seeing Dr. Ross since day 1. She is absolutely amazing!! If I have any questions or... Read More
I use City Vet Uptown for both the vet and grooming. I just got my puppy, Oliver, back in September and we have been seeing Dr. Ross since day 1. She is absolutely amazing!! If I have any questions or scares, I'm able to shoot her an email and she always replies back within 30 minutes. She is always swift to act when there is an issue to treat, but never makes you feel as though you're getting ripped off!! The grooming there is wonderful - Oliver is a golden-doodle and every time we leave he looks like a big teddy bear. I would 10/10 recommend City Vet Uptown to any dog owner! Read Less
Lucas M.
4 Aug 2017
REPORT
Everything about his vet makes sense. They are organized, on time, and offer complete and knowledge care for your pet. I brought my Kemba in for a health certificate and anal expression and bth with t... Read More
Everything about his vet makes sense. They are organized, on time, and offer complete and knowledge care for your pet. I brought my Kemba in for a health certificate and anal expression and bth with taken care of easily. They did try to sell me dental treatment because also explained it wasn't necessary but something to look into. Read Less
Lisa K.
17 Jun 2017
REPORT
This might be of interest for yelpers with difficult pets. Had a little emergency with my pup and needed to see the vet that day. Just moved to the area and hadn't yet established a vet.  That I have ... Read More
This might be of interest for yelpers with difficult pets. Had a little emergency with my pup and needed to see the vet that day. Just moved to the area and hadn't yet established a vet.  That I have a difficult dog (can be aggressive if not properly handled) made the situation all the more challenging. I simply can't take her just anywhere. Found CityVet on a website recommending vets for challenging dogs, and they were able to get me in just a few hours later. My dog dominated our last vet (alpha girl she is) so I was pretty nervous going in. Long story short, we had a FANTASTIC experience!  The place is clean, everyone was so friendly, pricing reasonable - everything you need from a vet. My dog loves everyone at CityVet, and had absolutely no problems. She loved Dr Ross, who knew exactly how to handle a difficult dog. I feel so happy that I found a great vet, who I plan to see routinely going forward! Read Less
Summer A.
14 Jun 2017
REPORT
So relieved to have a great vet within walking distance of me! I have an older kitty, just turned 15, and since she's an indoor cat that's been relatively healthy, I hadn't taken her in to the vet in ... Read More
So relieved to have a great vet within walking distance of me! I have an older kitty, just turned 15, and since she's an indoor cat that's been relatively healthy, I hadn't taken her in to the vet in awhile. Over the last few months she started having some changes in bowel habits so I got concerned and made an appointment. They were able to squeeze me in within 2 days and accommodated for a later appointment so I could go after work. My cat is verry unpleasant at the vet, and usually hisses and scratches/bites so I get really nervous about taking her in, but they were so calm with her, she did great! They called me within a few days with her lab results (all normal, yay).Overall it was a great experience. It was a little bit costly (I spent about $280) but it was a full panel of testing that I hadn't done in years and also included a tetanus vaccine. Highly recommend them! Read Less
Lauren R.
18 May 2017
REPORT
I think this is hands down one of the worst vets I have gone to. Took my five month old puppy in to get her check up. Dr. Ross who was super rude and not personable whatsoever kept pushing me to spay ... Read More
I think this is hands down one of the worst vets I have gone to. Took my five month old puppy in to get her check up. Dr. Ross who was super rude and not personable whatsoever kept pushing me to spay my dog right away. My puppy is on the small side and I do not feel comfortable having her spayed so young. But she was persistent and treated me like I was an incompetent idiot for not spaying her after I politely told her I did not wish to do it at such a young age.  During this visit the tech never inputed my dogs records regarding vaccinations. So as I dropped her off today for a check up for her health certificate they called me saying they did not have her records. The girl at the front desk kept asking me the same questions over and over and I did not feel okay having her stay there for a few hours with them. I had them call her previous vet as we are from out of state and they were able to get them. I then go to pick her up and the give me the total price her visit. They failed to mention to me that I owed payment on a fecal test from two weeks prior. I gladly paid for it but the girl at the front was not helpful at all. She then used the radio to to get my dog and this other tech brings up a dog that is not mine. After waiting at least a few minutes the girl goes, "Ma'am here is your dog." I reply "That is not my dog" and she goes back and finally gets my pup.This staff is one of the worst I have ever experienced. I would advise going elsewhere. Read Less
Ramota O.
13 May 2017
REPORT
Called in last min on a Saturday to get my dog groomed and they were able to squeeze me in. Pamela is amazing. She's very thorough. Called to ask about specifics on how I wanted his hair cut. She aske... Read More
Called in last min on a Saturday to get my dog groomed and they were able to squeeze me in. Pamela is amazing. She's very thorough. Called to ask about specifics on how I wanted his hair cut. She asked tons of questions. My dog was ready by the time they said he would be also. Read Less
Cocofresh R.
6 Apr 2017
REPORT
I have been taking my yorkie here for 3 years. They're very attentive to her needs, never had any issues. Also love Nora for grooming! She knows how to give a proper hair cut for a Yorkshire!
Shelly B.
2 Apr 2017
REPORT
Our Golden Retriever had a large cyst between his 4th and 5th toe.  Our home vet in the suburb wanted to amputate his 5th toe in order to remove the cyst.  Dr. Ross at CityVet felt confident she could... Read More
Our Golden Retriever had a large cyst between his 4th and 5th toe.  Our home vet in the suburb wanted to amputate his 5th toe in order to remove the cyst.  Dr. Ross at CityVet felt confident she could remove the cyst without his toe and did exactly that at half the price!!  We followed up with cold laser treatments 3 more times for a faster healing process.  She saw Bauer each time and I could not have been happier with the service from everyone here.   Bauer has always been terrified of groomers so I have decided to start using CityVet for grooming also due to our great experience. Read Less
Tedrick W.
31 Mar 2017
REPORT
MISSING THE BASICS!!! I have a routine grooming visit scheduled on the 1st of every month (unless it's a Sunday). This is the THIRD time my appointment has been moved with no call or update from CityV... Read More
MISSING THE BASICS!!! I have a routine grooming visit scheduled on the 1st of every month (unless it's a Sunday). This is the THIRD time my appointment has been moved with no call or update from CityVet. The staff is nice, but I'm so frustrated with their lack of communication and professionalism. Management needs to step in and correct this! What makes things worse is that they informed me that I can take my dog to the Uptown location today. After finishing with the vet at Uptown and driving a few blocks to Uptown, they turned me away! Again, awful communication...even between locations! At the end of the day, my dog is going without. Read Less
Lauren Burstein
29 Mar 2017
REPORT
We use the vet and daycare services! Love city vet in general but this location is extra flexible and friendly. They definitely aren't trying to nickel and dime you.
McKenna S.
1 Mar 2017
REPORT
I switched from another local vet a few years ago. It was cheaper by leaps and bounds. The vet, like the dentist, you worry they will try to sell you something. This place doesn't do that. They are ho... Read More
I switched from another local vet a few years ago. It was cheaper by leaps and bounds. The vet, like the dentist, you worry they will try to sell you something. This place doesn't do that. They are honest and affordable. I also use their daycare on occasion. It has the popular 7-7 hours, which I need to commute and work a full day. The best part, I've saved for last. I love the vet, but I really love the works bath! It has bath, cleaning ears, nails trim, and anal glands. And...Floyd gets to play at daycare too!! All for $27. It's a steal and he comes home tired and clean and walking with a pep in his step. It's fantastic. Tell everyone. Read Less
Terri Fertitta
25 Feb 2017
REPORT
My dogs have always had great care but every time I have come in for a specific reason, the appointment turns into a $200 visit.
Savanna Kreykes
31 Jan 2017
REPORT
The doctors here are amazing, and very caring of my Pup. He has been in for regular checkups and an emergency and I have always been happy with his care here. He has also stayed for boarding and has c... Read More
The doctors here are amazing, and very caring of my Pup. He has been in for regular checkups and an emergency and I have always been happy with his care here. He has also stayed for boarding and has come home safe and happy :) They also do a great job with grooming before sending him home. Very happy with every service i've received here, highly recommend to all of my pet owning friends. Read Less
Elle Turner
23 Jan 2017
REPORT
Dr. Murphy is the best vet we've ever taken our pets to! We have since moved from Uptown, and we still make the 20 minute drive to see him.
Kelly Sample
4 Jan 2017
REPORT
Never boarded my dog here, but use as our primary vet. Staff is friendly, I especially love the techs. They are quick, give detailed explanations for everything I ask. They are also very quick to resp... Read More
Never boarded my dog here, but use as our primary vet. Staff is friendly, I especially love the techs. They are quick, give detailed explanations for everything I ask. They are also very quick to respond through email. Overall we're very happy with this place! Read Less
Christie S.
4 Jan 2017
REPORT
It's actually very tough to find a cat groomer in the Dallas area! That's why I am so pleased to praise CityVet Uptown and their sweet, sweet groomer, Pamela. She's the best! Trust me. I am soooo glad... Read More
It's actually very tough to find a cat groomer in the Dallas area! That's why I am so pleased to praise CityVet Uptown and their sweet, sweet groomer, Pamela. She's the best! Trust me. I am soooo glad I found her and Jon-Kitty loves his fresh cut. Boom! Read Less
Jayme Jordan Toolsie
31 Dec 2016
REPORT
Looooooove Dr. Chastain at CityVet! She takes care of our three dogs and my parents' very senior dog with some special needs. She always works with you to find a treatment plan that isn't exorbitant ... Read More
Looooooove Dr. Chastain at CityVet! She takes care of our three dogs and my parents' very senior dog with some special needs. She always works with you to find a treatment plan that isn't exorbitant and takes the time to explain everything with such patience. I'm so glad our fur babies have her! Read Less
Celina Cardenas Fleites
27 Dec 2016
REPORT
City Vet Uptown is our trusted family vet. Our pets are our family, and we are very grateful to the City Vet team for always going above and beyond for our little angels.
Madeline D.
1 Dec 2016
REPORT
My family absolutely loves this place! Our English Bulldog has been coming here for about a year for Day Play about 1-2 times each week. Every day when we get there, he's greeted by name. The front de... Read More
My family absolutely loves this place! Our English Bulldog has been coming here for about a year for Day Play about 1-2 times each week. Every day when we get there, he's greeted by name. The front desk workers are so kind. He has also gone to Dr. Murphy in the clinic -- absolutely awesome experience as well. Dr. Murphy took time to explain everything to me, and even called at 9 pm to check on our dog. Our little guy loves going to day care here and starts barking to get out of the car when we pull in the parking lot! Awesome facility with awesome staff -- highly recommend! Read Less
Luis Toyos
15 Nov 2016
REPORT
Hands down one of the best vets I have taken our dogs to. They truly care about the well being of our dogs and they perform most of the tests in our presence. Dr. Murphy is awesome!
Grace Fenley
11 Oct 2016
REPORT
If I could give zero stars I would. When we went to pick up my dog they gave me THE WRONG DOG.... Wearing my dog's collar and said that it was my dog. Absolutely unprofessional and unsafe. When calle... Read More
If I could give zero stars I would. When we went to pick up my dog they gave me THE WRONG DOG.... Wearing my dog's collar and said that it was my dog. Absolutely unprofessional and unsafe. When called to let management know about the situation they let my significant other know that "they were sorry". they lost a very loyal customer. Read Less
Jackie Zimowski
25 Aug 2016
REPORT
One of the difficult thing about moving is transferring the care of pets to a new doctor, especially if pets are quirky or have unusual fears. Dr. Ross and the entire staff went above and beyond to ma... Read More
One of the difficult thing about moving is transferring the care of pets to a new doctor, especially if pets are quirky or have unusual fears. Dr. Ross and the entire staff went above and beyond to make a stressful time of moving and illness easier for my 2 cats, and for me. Read Less
John D Dean
4 Aug 2016
REPORT
City Vet Uptown is the worst Vet in Texas. Dog got infection during eye surgery. Medication for another animal sent home with us on day of surgery. Rabies vaccination years got mixed up by Vet.
Payton S.
1 Aug 2016
REPORT
I'll start by saying I got a Yelp account just so I could make this post!! We love all of the vets at City Vet (definitely 5 stars), but this post is for grooming.I am SO happy that I found Nora. She ... Read More
I'll start by saying I got a Yelp account just so I could make this post!! We love all of the vets at City Vet (definitely 5 stars), but this post is for grooming.I am SO happy that I found Nora. She is above and beyond the best groomer I have ever worked with. I have a golden doodle and it is very difficult to find a groomer that knows what they are doing with doodles! Nora was not there when I dropped my dog off early this morning, but I was able to email her a picture of what I was thinking. Once Nora arrived, she called me and we had a great conversation in regards to what I wanted for my dog. After checking him out more thoroughly, Nora called to let me know that she would recommend a shorter look all over than I had previously thought I wanted (bad matting in big areas). I so appreciated both phone calls and the time she took to make sure we were on the same page. Going even further, she called around the time I picked him up to make sure I was happy, as she had left for the day. I have never had such a great experience!! My dog looks just how she explained he would and I could tell he was so happy. Wish I could give more than 5 stars!! Read Less
Candice A.
20 May 2016
REPORT
This was my first trip to City Vet. I was very impressed. I had my adult cat declawed and the vets were very thorough with what I should expect and there no surprises in cost vs what I was quoted. I a... Read More
This was my first trip to City Vet. I was very impressed. I had my adult cat declawed and the vets were very thorough with what I should expect and there no surprises in cost vs what I was quoted. I also priced this place out vs two other vets in the area and found their prices to be the best without cutting corners on pain pills, IV, care or follow up.Most of all, what impressed me was when I went to visit my cat the day after, I was allowed in the back where they keep all their animals. Vet hospitals rarely ever allow this from my experience. It's as if the other places had something to hide with their cleanliness. But City Vet walked me right to the back with no concerns and let me take my time visiting my cat. I was impressed by how clean all the cages were and how friendly everyone was in the back when they didn't think anyone was watching. It was clear this place was staffed with genuine animal lovers which made me feel really good about leaving my babies in their care. Read Less
Cyrus M.
12 May 2016
REPORT
I was recommended to visit this location because of Dr. Murphy.  My neighbor and her friends all love the care their pets get at this location.  I have been to other CityVet locations and I have never... Read More
I was recommended to visit this location because of Dr. Murphy.  My neighbor and her friends all love the care their pets get at this location.  I have been to other CityVet locations and I have never had a problem -- they are all excellent.  My pug was having a problem with his folds (typical) and I decided to go visit Dr. Murphy.  I was impressed by his empathy but also his attention to detail -- he noticed a few other issues and tended to them as well.  My dog is now doing very well and I'm thankful to Dr. Murphy and his staff.  I give them my highest recommendation. Read Less
Nish K.
4 Mar 2016
REPORT
This review is for the vet only.My shih-tzu was due for his heart guard medication, and I needed a refill. However, as we were away from home, I was unable to get a prescription from our regular vet, ... Read More
This review is for the vet only.My shih-tzu was due for his heart guard medication, and I needed a refill. However, as we were away from home, I was unable to get a prescription from our regular vet, so I decided to schedule an appointment at CityVet Uptown due to its proximity to my location. The process of making an appointment over the phone was easy, and they were very flexible with getting him in the next day.On our appointment day, we checked-in with the front desk and within 5 minutes we were taken to the examination room by one of the staff members, where I answered basic questions (being a new client). They asked me for my dog's previous health records, which I had available through the VitusVet app and they were able to quickly get those records downloaded on their system. They told me that scanned copies or emails also work - definitely a technologically equipped vet (I have had some contrary experiences).The doctor came in to the room shortly after, asked some follow up questions, and recommended that I give my dog a vaccine that was due in a month (how thoughtful). My dog is an anxious freak but the doctor was calm and gentle with him and very politely answered my questions. Within 10 minutes, we were done with the checkup, blood draw, prescription for heart guard and were ready to check out. The inside is extremely clean, and they have a ton of prescription food brands/medicines readily available. Due to my positive experience, if I do have to take my dog to the vet in Dallas, this will be my goto place. I highly recommend CityVet Uptown for any veterinary needs you may have. Read Less
Megan Y.
20 Feb 2016
REPORT
So I recently moved to the area and was in need of a vet nearby for my buddy. He really needed his nails cut, and he has dark nails, so I am really apprehensive about cutting them at home, because it'... Read More
So I recently moved to the area and was in need of a vet nearby for my buddy. He really needed his nails cut, and he has dark nails, so I am really apprehensive about cutting them at home, because it's easy to cut in the wrong place. I saw this deal for a free nail trim with check-in on Yelp, so I thought it would be a good opportunity for us to go check the place out and see if it would be a good vet home for us. The office staff was friendly enough, but seemed to get a little weird when I presented the check in deal for a free trim and they said they had never heard of it, but they went ahead and did it for us anyway. So I was a little unsure after that experience. Our next interaction with them was redeeming, however. Chacho was not acting right. He was very clingy, sat down in one spot and would not move. He was also shaking. He had stomach problems before, so I thought it was that acting up again. After a day of this, I took him to CityVet to be checked. I was worried sick that his stomach problems were back. He has two tiny pieces of wire in his liver previously shown on imaging, so I thought maybe they had migrated or he was hemorrhaging or something. I dropped him in the morning first thing after they opened, after I had just worked a night shift. I told the front desk lady that I was really worried about the cost of treatment, because I had been unemployed, I had lost my job on Thanksgiving and was unemployed from Thanksgiving to Christmas. She was understanding. Even though after I paid the bill, I had $4 left in my bank account, I didn't care because he is my best friend. They could have refused care, because Vets don't have obligation to treat, and often require payment upfront or just turn you away if you say you can't pay now, but they didn't, they evaluated and treated him. Turns out he had actually hurt his back. He had pulled a muscle from jumping up and down fron my new high bed. The vet left a voicemail letting me know the update. I was really relieved that it wasn't something more serious. And I was glad for their diagnostic astuteness, because I was way off in what I thought was happening and he was just acting so sick. I had actually fallen asleep since I had just start a new job working nights and had to be back at work that night, and the clinic was fine with him staying there for a few hours until I came to pick him up right after I woke up and heard the message. The doc sent him home with doggie anti-inflammatory, soft food, and instructions for strict bed rest.  CityVet, you guys could have been dicks, but you were not. Thank you for helping us out when we were down. We are impressed. Read Less
Suzy Bridenbaugh-Tahbone
17 Feb 2016
REPORT
We love Dr Murphy. He has always gone the extra mile for our furry kids. Have also used the boarding facilities for our dogs and they got the best care. Highly recommend
Scott Ewert
22 Jan 2016
REPORT
Our dogs have been patients of Dr Murphy for years and we have always been happy with the care they received. One of our boys had chronic issues with allergies and skin infections and he was always we... Read More
Our dogs have been patients of Dr Murphy for years and we have always been happy with the care they received. One of our boys had chronic issues with allergies and skin infections and he was always well cared for. I highly recommend City Vets, Dog Lofts and Dr Murphy. Read Less
Hensley E.
6 Jan 2016
REPORT
I cannot say enough good things about dr. murphy and the cityvet uptown team. they are all so attentive and dr. murphy was the first doctor to get on the floor with my typically-shy dog, who warmed ri... Read More
I cannot say enough good things about dr. murphy and the cityvet uptown team. they are all so attentive and dr. murphy was the first doctor to get on the floor with my typically-shy dog, who warmed right up to him.I initially chose this vet out of convenience but they have won my heart! cityvet uptown will forever be my vet of choice. Read Less
Jean V.
18 Dec 2015
REPORT
I recently switched to the Uptown location from Oak Lawn (which is also amazing) because I have a Cavalier & Dr. Murphy has two of his own. I love love love Dr. Murphy! The staff here are very friendl... Read More
I recently switched to the Uptown location from Oak Lawn (which is also amazing) because I have a Cavalier & Dr. Murphy has two of his own. I love love love Dr. Murphy! The staff here are very friendly and always accommodating. Even this morning, which was super busy in the office, I hardly had to wait and everyone was very attentive toward us at all times. Cannot say enough great things. Also super excited about the new customer loyalty program. :) Read Less
Donna Elder
6 Aug 2015
REPORT
The staff and the entire team is so friendly and helpful. I never felt like I was asking too many questions and Angela was so nice to let me complete my payment with a post dated check because my litt... Read More
The staff and the entire team is so friendly and helpful. I never felt like I was asking too many questions and Angela was so nice to let me complete my payment with a post dated check because my little dog needed to have more teeth pulled than what I expected. Everyone there appears to really like their jobs and what they are doing and it shows in the care and professionalism they exhibit. - Donna Elder, Pebbles Elder's momRead Less
Nikki B.
30 Jun 2015
REPORT
I've been taking my puppy here for about six months and will be looking for a new vet. The actual vets don't tell you much if something is wrong and each vet says something completely different. I've ... Read More
I've been taking my puppy here for about six months and will be looking for a new vet. The actual vets don't tell you much if something is wrong and each vet says something completely different. I've never had a problem with them, but I'm sure there are much better vets in the area.The front desk workers are below average as well. There are two that are outstanding and make me want to stay, but the rest need much improvement. I've been twice in the past month to get medications for my puppy. Each time I specified which medication and for what weight and each I have gotten the wrong one. The first time I received a completely different medication than what I asked for and the second I received the right medication for the wrong weight. Neither time did anyone apologize or offer to deliver there medication to me. I had to go out of my way to come back a second time because of their mistake. If you want average service and treatment for your four legged friend, go here. If you want more for them, go somewhere else. Read Less
Elizabeth F.
28 May 2015
REPORT
As my pets are my family, keeping them healthy and finding a great vet that we trust is a top priority. We have used Cityvet- Uptown for the last 5 years for our 4 dogs. Our pups see Dr. Redding and o... Read More
As my pets are my family, keeping them healthy and finding a great vet that we trust is a top priority. We have used Cityvet- Uptown for the last 5 years for our 4 dogs. Our pups see Dr. Redding and on occasion have seen the other doctors as availability required. All staff, vet techs, and vets are warm and inviting. With such a busy clinic, it's nice to see organization and smiles on everyone's faces. No matter who you ask they are helpful with questions from specialty food items, dog training, monthly medicines, to grooming.  This clinic has it all. Other than coming in for shots and medicine, we have used their boarding and grooming services. Three of our four dogs need occasional grooming because they're long-haired and I will just say that we won't be using any other groomers again. The groomer was extremely personable and gives an A+ haircut! They have a three day satisfaction guarantee on grooming, but I don't think I'll ever need to use it! Look for their other locations as there are a few throughout the metroplex. I suggest Cityvet any chance I get because I know when my pups are happy and excited around their vets/groomers that this company and staff are doing everything right. Read Less
Tom E Malin
16 May 2015
REPORT
This is five-star level of service for my two friends, "Jenny Craig" and "Captain Butler" The three of us always feel part of the family.
Kirstin Pawl
8 May 2015
REPORT
Always take such great care Of Bane ! Appreciate the awesome staff , keep up the great work!
John Porter
7 May 2015
REPORT
This is definitely a quality vet. Affordable, patient and does great with my dog. I knew they treated my dog right when we were later walking past the facility and he wanted to go in and visit!
Merrie Katherine Carter
7 May 2015
REPORT
I've been going to CityVet Uptowan for about 10 years for vet, grooming, and occasional boarding. The staff is friendly and great with animals and the vets are wonderful, always taking the time to th... Read More
I've been going to CityVet Uptowan for about 10 years for vet, grooming, and occasional boarding. The staff is friendly and great with animals and the vets are wonderful, always taking the time to thoroughly explain what's going on with my dogs. They're prices are competitive and convenient location. Highly recommend them to everyone. Read Less
Sarah Beisly
31 Oct 2014
REPORT
My husky Nova loves her daycare! I'm really happy to have such a fun and inviting place for my pup to play while I work. Their boarding and grooming services are also top notch!
Ashley Russell Padgett
30 Oct 2014
REPORT
I take my dog Willow to CityVet Uptown every weekday for dayplay. She loves everyone there and probably enjoys her days there more than the days at home. Everyone is easy to work with and always does ... Read More
I take my dog Willow to CityVet Uptown every weekday for dayplay. She loves everyone there and probably enjoys her days there more than the days at home. Everyone is easy to work with and always does their best to help you with whatever you need. Read Less
Terri Reed Woodlee
15 Sep 2014
REPORT
Love them here. Especially Dr. Jana Bryant! All the staff is kind, knowledgable and caring.
Geri H.
20 Apr 2014
REPORT
Great place to take dogs and cats!
TeamJacob125
2 Jul 2011
REPORT
I have been taking my pets to City Vet Uptown for 8 years now. Not only do they always want my pets health to be the best, but they always take the time to educate me and my family. Every question is ... Read More
I have been taking my pets to City Vet Uptown for 8 years now. Not only do they always want my pets health to be the best, but they always take the time to educate me and my family. Every question is answered, and most of the time, the answers come before I even ask the question! The Dog Loft staff knows all of my pets by name, and I know they are treating them as if they were their own. The pricing is very reasonable. I see alot of reviews that it is too expensive! But, have you called around to other Vets vefore you make that statement? And, how much do you pay without insurance when you go to the Dr.? It is odd to me that people think everything should be free or discounted because they are caring for animals.Or, that a pets health is so different than their own. I have seen every doctor there and they all have wowed me at how much they really care for my pets. I will definetly keep going here. I know that no place is perfect, but nothing that I see or that has been done is so detrimental that I would not want my pets to not continue to have what is clearly the best care possible. And if there ever has been an issues, the staff is always very eager to make everything right. I love them! Read Less
aliceoes
18 Jan 2011
REPORT
We arrived over from the u.k. last October. When I first arrived at the Dog Loft I was taken aback as the staff were dressed as dogs, for halloween obviously. This seemed a bit strange to us!!! As we ... Read More
We arrived over from the u.k. last October. When I first arrived at the Dog Loft I was taken aback as the staff were dressed as dogs, for halloween obviously. This seemed a bit strange to us!!! As we have no family or friends here in Dallas there was no alternative but to book the 2 dogs in, but at the time I did have reservations. Back home we have always had friends & family who dog sat for us. We had to go back to Ireland as our daughter was graduating so we took them to the Dog Loft on the alotted day, and I cannot lie - I was worried about leaving them so soon after arriving here from the UK. If animals speak for themselves then our 2 dogs have nothing but positive things to say! Everytime we go past the Dogloft and or Cityvet they both want to go rushing in! When we returned from Ireland, the staff definately knew our dogs, they were friendly, courteous and helpful. Neither my husband nor I feel that we have had products pushed on us to buy for our 2 by the staff. It seems a great place to leave your dog. I of course will keep things under review, and if at anytime it is not satisfactory for our dogs requirements then of course we would move, but for the moment, our dogs have voted with their paws! Read Less
sphoto
11 May 2010
REPORT
I cannot sing the praises of City Vet enough! I took my dog Buster in for fast-kill heartworm treatment, and although I was extremely nervous about the whole process, Dr. Hill and the staff completely... Read More
I cannot sing the praises of City Vet enough! I took my dog Buster in for fast-kill heartworm treatment, and although I was extremely nervous about the whole process, Dr. Hill and the staff completely put my mind at ease. I was updated daily, sometimes twice a day while he was going through his treatment. I wholeheartedly trusted City Vet with Buster's care, and they came through 100%. Kind, sincere, caring, and compassionate. I recommend this clinic to anyone looking for these qualities, and who expects the best when it comes to caring for their companion. Read Less
anon26
3 Mar 2010
REPORT
A co-worker of mine uses this place for the daycare. She has one of the employees as a friend of her's on Facebook and had nothing but great things to say about the prices, facility, staff members, ec... Read More
A co-worker of mine uses this place for the daycare. She has one of the employees as a friend of her's on Facebook and had nothing but great things to say about the prices, facility, staff members, ect. I recently adopted my ex boyfriend's lab mix and called yesterday to get some prices. I should have just emailed the girl my co-worker knows because the girl that answered the phone, Gwyneth, gave me the go around for probably 20 minutes. My friend told me the place was always packed on Monday's so I thought waiting to call mid-day on a Tuesday was a pretty good to call. The girl answered and sounded miserable. The more questions I asked, the more she kept stuttering. What should have been a pretty basic 5-6 minute conversation lasted me I kid you not 20 minutes. I tried not to let this be the defining factor but when I asked if I could take a tour I was told no. No reason, just a flat out no. I hung up and told my co-worker who in turn sent an email to the girl she knows. 5 minutes later the girl emails us back, apologizes and says that if I want to come by around lunch on Thursday or Saturday she'd walk us through the place herself. I'm not normally one to get on these forums and complain, but how did I get all my questions answered in 5 minutes via email but the person on the phone had to take 20 minutes? I've heard from other friends and neighbors in the area that the place has a great business plan, but it's either something with the doctors or staff members. Dogs come back filthy, the prices are unreasonable, and the staff seems incompetent. The only reason why my neighbor took his dog there despite being the on the losing end of several dog fights ( they tell you it's closely ""supervised"" Michael Vick might as well be on the payroll) was because the same girl my co-worker knows pulled some strings and got him some free services, but also the dog seems to genuinely like this person. I'm still not sold about taking my pet, but hopefully this girl is all that I'm told. Would you rather pay for the business or the customer service? Read Less
RickBDallas
1 Feb 2010
REPORT
I can only speak for my experience with the ownership and say that these people are passionate about what they do and that is hard to find. Dr. Chip Cannon is a man of integrity who truly cares about ... Read More
I can only speak for my experience with the ownership and say that these people are passionate about what they do and that is hard to find. Dr. Chip Cannon is a man of integrity who truly cares about his clients and employees. They may be perceived as a little expensive but the statement that ""you get what you pay for"" is especially true when it comes to healthcare. Would you go get surgery from someone who says that they are the cheapest around? Not me. Read Less
hshahparast
7 Jan 2010
REPORT
The first time I took my dog to city vet was immediately after adopting him... I took the dog to CIty Vet to get a check up and his vaccination shots -they told me to come back after 2 weeks for the... Read More
The first time I took my dog to city vet was immediately after adopting him... I took the dog to CIty Vet to get a check up and his vaccination shots -they told me to come back after 2 weeks for the booster shots and to get him neutered. The day before the next appointment (2 weeks later), I received a letter and a call from City Vet telling me that the SHOTS they had given my dog 2 WEEKS EARLIER were EXPIRED! City Vet went on by telling me that they needed to be re-injected! (BTW, the tone of their announcement through it all was as if it was something that happens all the time... ""oh yeah, we'll just gove him the shots again.. and their is no harm"") The absurd part of their little script was to let me know that I wouldn't have to pay for the new set of shots!! WOW WOW... I was so revealed and thankful that I am not dropping another $400 for City Vet's mistake... I was so happy that I screamed at them that they are lucky I am not suing them! At the very least, the shots make the dog feel sleepy and dizzy and sore... Luckily he didn't die from it.. because guess what? The expiration date is there for a reason... I hope Dr. Cannon drinks a bottle of Milk that's been opened and sitting in the kitchen for a year and see how he takes it! Worst of all was that it to them 2 weeks to find out the mess they had caused!! The fact is that the incompetence from all ends should gove enough for the Vetinary Board to shut the place down and revoke every license in that mess that they call ""City Vet"". No to mention the unfriendly and psychotic ""Moni"" who answers the phone and can't figure out how to send an email and intentionally pi**** off clients carelessly.. Actually, she is helping me in sending the message about what a HORRIBLE HORRIBLE PLACE CITY VET IS and WARN PEOPLE NOT TO GO TO ANY OF THE CITY VETS IN DALLAS OR ANY OF IT""S AFFILIATED BUSINESSES! Read Less
lg83
16 Jul 2008
REPORT
After going to several vets in Dallas, I finally settled on City Vet and I have been very happy with the service I have received. The day care is very reasonably priced, and you can even look at thei... Read More
After going to several vets in Dallas, I finally settled on City Vet and I have been very happy with the service I have received. The day care is very reasonably priced, and you can even look at their webcams to check in on your pets throughout the day. They really do give the pets individual attention...for example, I don't go there frequently but whenever I go to pick my dogs up everyone who works there knows the names of all the dogs staying there. Unlike the other review, I have never been pressured to buy products from City Vet...I have even been told that it wasn't necessary (when my dog was put on medication I was told I didn't need to buy the pill pockets and I could just stick them in some peanut butter or cheese instead). I like to board my dogs together and they offer bigger rooms for that purpose where they can be more separated from the other dogs at night and even give me 25% off one dog when I board them in the same room. Read Less
person555
10 Jun 2008
REPORT
I've been to City Vet many times and stopped taking my animals there. The vets really are condescending and I take very good care of my animals with regular shots and check-ups not to mention exercis... Read More
I've been to City Vet many times and stopped taking my animals there. The vets really are condescending and I take very good care of my animals with regular shots and check-ups not to mention exercise and attention. The staff still seemed to find a way to try to make me feel bad for not buying their food and other products. I'm also a graduate student with not much money, so I pay attention to prices although I'm definitely not ""cheap"" as the last person commented (organic food, regular daycares, etc.). City Vet does have higher prices than my current vet and I'm now actually receiving better, more caring service. Also, I've never boarded my dog there but I have at 2 other places in Dallas and my dog has never had any of the problems I've read about on other reviews of City Vet as well (scratches, very skinny although most food is gone, etc.), and she's a VERY sensitive dog who was starved and abused before she was rescued. Before taking your animal here, please read some reviews on other sites; you'll be surprised at how many are bad. Read Less
dogmom79
16 Jul 2007
REPORT
I have had nothing but great experiences with City Vet. Dr. Tate and Dr. Murphy are excellent doctors who care for the pets more so than most owners do. The staff are well trained and well spoken. I... Read More
I have had nothing but great experiences with City Vet. Dr. Tate and Dr. Murphy are excellent doctors who care for the pets more so than most owners do. The staff are well trained and well spoken. I have been in the lobby when the employees have to deal with ignorant, irate clients such as the one who left that horrible comment. From what I have learned from the staff, it is unlikely and near impossible for a pets nails to have been like that for several days straight. Also, when pets board they often get stressed from the change of environment and won't eat. I know the staff closely monitors the pets to make certain that they are eating. I myself was concerned about my dog losing a few pounds. He loves going to daycare! City Vet is ""expensive"" to only those who want to be cheap with their pets. I find it to be much more cost effective than other places. City Vet has my support! Read Less
nyintexas
7 Jul 2007
REPORT
Do not go to these people. they are an inexperienced hack staff, who are rude and don't know what they are doing. We had my cats claws removed and they forgot to take out the catheter. Now, because... Read More
Do not go to these people. they are an inexperienced hack staff, who are rude and don't know what they are doing. We had my cats claws removed and they forgot to take out the catheter. Now, because we were in a bind, we left our dog there for a simple boarding, grooming, and nail trimming and he has been bleeding for 2 days because they cut his nails too short. It was also like he never ate, slept, or went to the bathroom while he was there. if you love your pet don't take them there. find a better place. From the experience we have had, Petsmart seems like a better choice. its sad when you have to take the lesser of two evils when caring for a loved one. Read Less
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