Banfield Pet Hospital
El Paso, Texas
General Info
Banfield Pet Hospital is renowned in the El Paso community for its commitment to quality veterinary care. This practice provides a wide range of services including Puppy and Kitten Care, Wellness Plans, Dermatology, Cardiology, and Blood Pressure Monitoring. Local pet owners rely on Banfield Pet Hospital for any support their pets may need, from wellness examinations to solving complicated diagnostic issues. Additional services such as Preventive Medicine, Spay/Neuter, Grooming, Mobile Vet Services, and Emergency Care ensure that pets remain active and healthy throughout all stages of their lives. The Banfield Pet Hospital team is compassionate in its communication, which is why pet owners feel comfortable talking to them. Local families also value the clinic’s drive to educate pet owners and the overall peaceful, welcoming atmosphere. As the El Paso area continues to grow, Banfield Pet Hospital is an integral part of the local pet care community and remains highly regarded for its comprehensive approach to animal health. Their dedication to medicinal excellence during every visit is provided on the highest level of quality fitting the needs of a specific animal and its family. Their dedication to quality veterinary care guarantees that every visit is tailored to the needs of the pet and family. Their dedication to the highest standards of veterinary medicine guarantees that every pet’s visit will be customized to meet the animal and family needs. Their dedication to the highest standards of veterinary care means that each animal and its family receives the most professional attention. What are some ways to reword this? This practice is focused on providing professional veterinary services that are based on the patients’ and their families’ needs. Their dedication to quality veterinary care ensures that every pet and family get access to the attention and affection they deserve.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
A Google User
29 Nov 2017
REPORT
I've be we had a bad experience at all here. All the folks that work there are very professional and treat my dog with care and concern. A very pleasant experience every time I come in.
Mitchell Mimms
29 Nov 2017
REPORT
I've be we had a bad experience at all here. All the folks that work there are very professional and treat my dog with care and concern. A very pleasant experience every time I come in.
A Google User
4 Oct 2017
REPORT
We just wanted to thank Dr .Vasquez and all the wonderful people at Banfield for all the loving care they gave our Sassy. She had the best possible care and we will always be grateful.
Virginia Hutchison
4 Oct 2017
REPORT
We just wanted to thank Dr .Vasquez and all the wonderful people at Banfield for all the loving care they gave our Sassy. She had the best possible care and we will always be grateful.
A Google User
5 Sep 2017
REPORT
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I ...
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I scheduled that a week after we arrived. What they failed to tell me is that El Paso has an incredibly high heartworm rate, unlike where I lived in Oregon, and that it's recommended to have your dog on preventative treatment. This was back in June mind you. Early September a friend mentioned the heartworm issue so I called this vet to find out why they hadn't said anything back in June. After speaking wth the tech they mentioned that because he's on comfortis until October they weren't going to say anything until they switched him to trifexis, since it's the same medication. Not knowing any better I hung up, and then my curiosity got the better of me. After looking up comfortis I called my original office back in Oregon. Comfortis is a flea medication only, and my dog has been completely unprotected since June, through the wettest season of the year. They needlessly put my dog in danger of contracting something very preventable. Thankfully after visiting the west side office he tested negative and is now on preventative meds. Had he been positive I likely would have pursued legal action. Had I not researched the medication and second guessed what they were telling me my dog would have continued to be unprotected through October. They had full access to my records and knew full well I was new to the area. I've never dealt with a vet like this and warn all of you to avoid the place because your animals lives may depend on it.
Gen Marceau
5 Sep 2017
REPORT
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I ...
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I scheduled that a week after we arrived. What they failed to tell me is that El Paso has an incredibly high heartworm rate, unlike where I lived in Oregon, and that it's recommended to have your dog on preventative treatment. This was back in June mind you. Early September a friend mentioned the heartworm issue so I called this vet to find out why they hadn't said anything back in June. After speaking wth the tech they mentioned that because he's on comfortis until October they weren't going to say anything until they switched him to trifexis, since it's the same medication. Not knowing any better I hung up, and then my curiosity got the better of me. After looking up comfortis I called my original office back in Oregon. Comfortis is a flea medication only, and my dog has been completely unprotected since June, through the wettest season of the year. They needlessly put my dog in danger of contracting something very preventable. Thankfully after visiting the west side office he tested negative and is now on preventative meds. Had he been positive I likely would have pursued legal action. Had I not researched the medication and second guessed what they were telling me my dog would have continued to be unprotected through October. They had full access to my records and knew full well I was new to the area. I've never dealt with a vet like this and warn all of you to avoid the place because your animals lives may depend on it.
A Google User
19 Aug 2017
REPORT
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about...
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about services but honestly if you go anywhere else your going to be paying just as much. I love that they offer Preventive care plans for a monthly payment. As far as emergency obviously it doesn't state they are an emergency clinic duh. Go to the emergency vet for emergencies. You don't go to your primary care doctors for when your leg is falling off. Banfield and there team are just so amazing.
Ashley O
19 Aug 2017
REPORT
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about...
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about services but honestly if you go anywhere else your going to be paying just as much. I love that they offer Preventive care plans for a monthly payment. As far as emergency obviously it doesn't state they are an emergency clinic duh. Go to the emergency vet for emergencies. You don't go to your primary care doctors for when your leg is falling off. Banfield and there team are just so amazing.
A Google User
10 Jun 2017
REPORT
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue wa...
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue was huge, and swelled up and he could not even walk. Long story short the vets came out picked him up and took him back inside. The thought he had gotten an allergic reaction to the anesthesia but were not sure. Hour or so later they advise that we have to transport our dog to the emergency hospital on Airways and right away say they are paying for everything. The next day the vet calls and says my dog had probably like around the kennel he was at and the cleaning chemical that they use was not diluted or mixed properly!!!! So what my dog had was the side effects from whatever chemical he came in contact with. There was another dog at the ER hospital with the same symptoms. Well they were both at Banfield next to each other. This happened Tuesday and they are both still at the ER hospital. My dog is still nauseous and has not eaten since Monday. Hoping he does recover. Never again will I talk him to Banfield!
Maria L
10 Jun 2017
REPORT
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue wa...
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue was huge, and swelled up and he could not even walk. Long story short the vets came out picked him up and took him back inside. The thought he had gotten an allergic reaction to the anesthesia but were not sure. Hour or so later they advise that we have to transport our dog to the emergency hospital on Airways and right away say they are paying for everything. The next day the vet calls and says my dog had probably like around the kennel he was at and the cleaning chemical that they use was not diluted or mixed properly!!!! So what my dog had was the side effects from whatever chemical he came in contact with. There was another dog at the ER hospital with the same symptoms. Well they were both at Banfield next to each other. This happened Tuesday and they are both still at the ER hospital. My dog is still nauseous and has not eaten since Monday. Hoping he does recover. Never again will I talk him to Banfield!
emily campos
12 Apr 2017
REPORT
I showed up 3 minutes Late to the appointment and sat there for 10 minutes while the lady at the front desk played on her phone then when I got up there they told me I missed the appointment and the d...
I showed up 3 minutes Late to the appointment and sat there for 10 minutes while the lady at the front desk played on her phone then when I got up there they told me I missed the appointment and the doctor was to busy to fit me back in and the doctor was siting at his desk throwing a tennis ball at the wall! Clearly visible from the front desk! Do not take your pet here take them to the west side one they are way better
Jonathon Lawson
27 Mar 2017
REPORT
Been taking all my dogs here for the last 7 years. Never had a problem, and they usually work with you on prices especially if you have the wellness plan. They were very empathetic when I had to tak...
Been taking all my dogs here for the last 7 years. Never had a problem, and they usually work with you on prices especially if you have the wellness plan. They were very empathetic when I had to take one of my family dogs who had been with us for 17 years to be put to sleep. They made the already hard process bearable.
Tyshara Jones
6 Aug 2016
REPORT
The absolute worst. First I took my new puppy that I got from the animal shelter to visit them because he was coughing really bad. I looked up his symptoms and it said it could be kennel cough from be...
The absolute worst. First I took my new puppy that I got from the animal shelter to visit them because he was coughing really bad. I looked up his symptoms and it said it could be kennel cough from being in the shelter. So I called to set an appointment and I explained to the nurse what was going on. Once I took my dog in, Dr. Dalin said he had distemper. I asked was it ok to keep the dog around my two cats at home and she said "YES, no worries it's not contagious". After $125 for the first visit ( which was after all the work done and I had a free visit coupon) and a second visit of $63 and being told most puppies don't survive distemper ....... My dog still has a minor cough and the cats both now have kennel cough which is contagious between cats and dogs. I recommend not taking them here. I also gave them his shot records which were lost and I've called multiple times and COURTNEY( who took the records from me) has yet to give me a call back. And no one can seem to find them. I'll be sure to write corporate about this. Totally unsatisfactory. They want to charge me $80 to check the cats that were doing just fine before they told me I could keep the animals together. I advise you to take them somewhere else. Someone that knows the difference between kennel cough and distemper. Horrible experience.
Monika Hernandez
26 Jun 2016
REPORT
Do not go here!! They are super expensive you will end up paying triple. I as well had to wait an hr my appt was today at 5:30 did not get in until 6:30. Never again!
Jason Henry
18 Apr 2016
REPORT
You guys just need to head over to Ysleta Vet Clinic on N. Zaragoza. These clowns are overpriced because they go by corporate rules. For instance they will recommend a lime disease shot just because a...
You guys just need to head over to Ysleta Vet Clinic on N. Zaragoza. These clowns are overpriced because they go by corporate rules. For instance they will recommend a lime disease shot just because all banfield's require it whenever lime is not a common thing here in El Paso.
Vicki Fredericksen
6 Feb 2016
REPORT
Never had a problem here. I have taken my dogs here for several years, I have never had to wait, never had an appointment rescheduled. It's very convenient, and everyone is always very professional an...
Never had a problem here. I have taken my dogs here for several years, I have never had to wait, never had an appointment rescheduled. It's very convenient, and everyone is always very professional and nice. My dogs love it here also.
Angelica Stahl
24 Dec 2015
REPORT
Ridiculously overpriced! $60 for a rabies vaccine, $40 of that was for an office fee! Seriously, an office fee! You're in a giant store Banfield, not a state of the art, luxury, standalone, pet spa. N...
Ridiculously overpriced! $60 for a rabies vaccine, $40 of that was for an office fee! Seriously, an office fee! You're in a giant store Banfield, not a state of the art, luxury, standalone, pet spa. Not only was it almost half an hour past the appointment time before seen, but staff obnoxiously tried to upsale for random vaccines even after specifically stating all that is needed is a rabies vaccine. Spend time researching a local vet & stay away from this place unless you know, you occasionally set fire to bundles of money while your dog sits there and waits uncomfortably.
Jacob Marquez
17 Dec 2015
REPORT
One of the worst pet Hospitals you can go to bad service don't have emergency walk ins but advertise they do, I had my puppy 5 months old hurt bleeding out by getting shot by a police officer and I w...
One of the worst pet Hospitals you can go to bad service don't have emergency walk ins but advertise they do, I had my puppy 5 months old hurt bleeding out by getting shot by a police officer and I was a member and my dog would go there for check ups and when I go for help they didnt want to help me because I wasn't able to pay $850 right then and there. I asked for a payment plan and they refused and told me they couldn't help me how can someone work to help animals but refuse to help my puppy because I didn't have the money I had to put him to sleep because his skin was infected and had no other option, how can you work as a vet to help animals but tell me that you can't help because of money ,
Gabby P.
13 Dec 2015
REPORT
Terrible weekend service. I brought my cat in after noticing she had not had anything to eat in 4 days. I dropped her off at 10am and one hour before closing (4pm) still had no update on her status - ...
Terrible weekend service. I brought my cat in after noticing she had not had anything to eat in 4 days. I dropped her off at 10am and one hour before closing (4pm) still had no update on her status - I was told the vet had been busy all day. The vet had not yet examined her and had not run any tests! After speaking to vet and expressing my disappointment to the lack of care I was told to leave and go someplace else if I didn't like what was being done. This is truly disappointing to see my pet's health ignored like this when they had all day to run proper tests in a timely fashion. They rushed a blood test and told me it was an infection and that they were unable to do more. Not only did my cat endure a long day at the vet but I was left with very few answers. I hope this office takes the time to read this and correct the lack of service/attention my pet received.
Jake E.
10 Jul 2015
REPORT
Overall, I have been really happy with Banfield for my Vet needs. I like how they are located inside Petsmart, especially right near the groomers. That makes it easy to knock out multiple trips in one...
Overall, I have been really happy with Banfield for my Vet needs. I like how they are located inside Petsmart, especially right near the groomers. That makes it easy to knock out multiple trips in one go.The biggest thing I like about Banfield is the care plans they offer. I pay around $60 something a month for my dogs, totaling about $750ish a year. That is it. Exams are covered, shots are covered, dental is covered, AND I get a discount on any additional medications or prescriptions that my pups might need. My last visit was a few days ago, and had I not been on one of the care plans, my bill would have been about $1500 between both of my dogs. .. So I have got my moneys worth and then some. Banfield gives you a detailed print out of what your bill would had you walked in off the street without a care plan. The staff is really friendly. I haven't had an issue with customer service here. The techs are friendly, and the Vets are nice and knowledgable. Any issue that might arise, the staff is always diligent to ensure that I know exactly what happened or what is going on. Lastly, I like that there are a bunch of Banfield location around the US. We are planning to move soon, and I don't have to deal with the stress of trying to find a new Vet for my dogs when we make that transition. This is great, ESPECIALLY for yall military types (like myself), who move often.
Jeanette Phippin
9 May 2015
REPORT
Their website says walk-ins welcome. They aren't. They call themselves an animal hospital but don't offer any walk-in emergency services. This is so not an animal hospital but more like a sorry you ha...
Their website says walk-ins welcome. They aren't. They call themselves an animal hospital but don't offer any walk-in emergency services. This is so not an animal hospital but more like a sorry you have to have an appointment vet. All I got was "We don't have anything available until Monday. Maybe this other place could help." Don't advertise walk-in or hospital because all you are is a vet. The vets I have been to provide better emergency services than this "hospital" and guess what if there's an emergency they take it. Sad this happened on a day our normal vet isn't open. I will definitely never come here again.
Jason J.
26 Dec 2014
REPORT
Always great customer service and caring vets, the pet wellness plans are priced very well for the service you receive. They are able to normally accommodate me with my requested appt times. Overall a...
Always great customer service and caring vets, the pet wellness plans are priced very well for the service you receive. They are able to normally accommodate me with my requested appt times. Overall a great place to bring your pet and as an added bonus its inside Petsmart. :)
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 1836 Joe Battle Blvd, El Paso, Texas 79936. It's easily accessible to pet owners in the El Paso area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 10:00 AM to 17:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in El Paso offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their El Paso clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in El Paso.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in El Paso has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 6:00 PM
Sunday
Sun
10:00 AM – 5:00 PM
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CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
El Paso, Texas
General Info
Banfield Pet Hospital is renowned in the El Paso community for its commitment to quality veterinary care. This practice provides a wide range of services including Puppy and Kitten Care, Wellness Plans, Dermatology, Cardiology, and Blood Pressure Monitoring. Local pet owners rely on Banfield Pet Hospital for any support their pets may need, from wellness examinations to solving complicated diagnostic issues. Additional services such as Preventive Medicine, Spay/Neuter, Grooming, Mobile Vet Services, and Emergency Care ensure that pets remain active and healthy throughout all stages of their lives. The Banfield Pet Hospital team is compassionate in its communication, which is why pet owners feel comfortable talking to them. Local families also value the clinic’s drive to educate pet owners and the overall peaceful, welcoming atmosphere. As the El Paso area continues to grow, Banfield Pet Hospital is an integral part of the local pet care community and remains highly regarded for its comprehensive approach to animal health. Their dedication to medicinal excellence during every visit is provided on the highest level of quality fitting the needs of a specific animal and its family. Their dedication to quality veterinary care guarantees that every visit is tailored to the needs of the pet and family. Their dedication to the highest standards of veterinary medicine guarantees that every pet’s visit will be customized to meet the animal and family needs. Their dedication to the highest standards of veterinary care means that each animal and its family receives the most professional attention. What are some ways to reword this? This practice is focused on providing professional veterinary services that are based on the patients’ and their families’ needs. Their dedication to quality veterinary care ensures that every pet and family get access to the attention and affection they deserve.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Sunday
10:00AM-17:00PM
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
A Google User
29 Nov 2017
I've be we had a bad experience at all here. All the folks that work there are very professional and treat my dog with care and concern. A very pleasant experience every time I come in.
Mitchell Mimms
29 Nov 2017
I've be we had a bad experience at all here. All the folks that work there are very professional and treat my dog with care and concern. A very pleasant experience every time I come in.
A Google User
4 Oct 2017
We just wanted to thank Dr .Vasquez and all the wonderful people at Banfield for all the loving care they gave our Sassy. She had the best possible care and we will always be grateful.
Virginia Hutchison
4 Oct 2017
We just wanted to thank Dr .Vasquez and all the wonderful people at Banfield for all the loving care they gave our Sassy. She had the best possible care and we will always be grateful.
A Google User
5 Sep 2017
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I ...
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I scheduled that a week after we arrived. What they failed to tell me is that El Paso has an incredibly high heartworm rate, unlike where I lived in Oregon, and that it's recommended to have your dog on preventative treatment. This was back in June mind you. Early September a friend mentioned the heartworm issue so I called this vet to find out why they hadn't said anything back in June. After speaking wth the tech they mentioned that because he's on comfortis until October they weren't going to say anything until they switched him to trifexis, since it's the same medication. Not knowing any better I hung up, and then my curiosity got the better of me. After looking up comfortis I called my original office back in Oregon. Comfortis is a flea medication only, and my dog has been completely unprotected since June, through the wettest season of the year. They needlessly put my dog in danger of contracting something very preventable. Thankfully after visiting the west side office he tested negative and is now on preventative meds. Had he been positive I likely would have pursued legal action. Had I not researched the medication and second guessed what they were telling me my dog would have continued to be unprotected through October. They had full access to my records and knew full well I was new to the area. I've never dealt with a vet like this and warn all of you to avoid the place because your animals lives may depend on it.
Gen Marceau
5 Sep 2017
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I ...
Do not trust this office. If you do it will cost you. I had a great experience with the Banfield in Oregon so when I moved here I transferred all my records down. We were due for a comprehensive so I scheduled that a week after we arrived. What they failed to tell me is that El Paso has an incredibly high heartworm rate, unlike where I lived in Oregon, and that it's recommended to have your dog on preventative treatment. This was back in June mind you. Early September a friend mentioned the heartworm issue so I called this vet to find out why they hadn't said anything back in June. After speaking wth the tech they mentioned that because he's on comfortis until October they weren't going to say anything until they switched him to trifexis, since it's the same medication. Not knowing any better I hung up, and then my curiosity got the better of me. After looking up comfortis I called my original office back in Oregon. Comfortis is a flea medication only, and my dog has been completely unprotected since June, through the wettest season of the year. They needlessly put my dog in danger of contracting something very preventable. Thankfully after visiting the west side office he tested negative and is now on preventative meds. Had he been positive I likely would have pursued legal action. Had I not researched the medication and second guessed what they were telling me my dog would have continued to be unprotected through October. They had full access to my records and knew full well I was new to the area. I've never dealt with a vet like this and warn all of you to avoid the place because your animals lives may depend on it.
A Google User
19 Aug 2017
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about...
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about services but honestly if you go anywhere else your going to be paying just as much. I love that they offer Preventive care plans for a monthly payment. As far as emergency obviously it doesn't state they are an emergency clinic duh. Go to the emergency vet for emergencies. You don't go to your primary care doctors for when your leg is falling off. Banfield and there team are just so amazing.
Ashley O
19 Aug 2017
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about...
This place is so amazing. My dogs are treated wonderfully each time. I love that they leave messages when ready to pick up. The people are great as the Drs are too. I see People keep complaining about services but honestly if you go anywhere else your going to be paying just as much. I love that they offer Preventive care plans for a monthly payment. As far as emergency obviously it doesn't state they are an emergency clinic duh. Go to the emergency vet for emergencies. You don't go to your primary care doctors for when your leg is falling off. Banfield and there team are just so amazing.
A Google User
10 Jun 2017
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue wa...
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue was huge, and swelled up and he could not even walk. Long story short the vets came out picked him up and took him back inside. The thought he had gotten an allergic reaction to the anesthesia but were not sure. Hour or so later they advise that we have to transport our dog to the emergency hospital on Airways and right away say they are paying for everything. The next day the vet calls and says my dog had probably like around the kennel he was at and the cleaning chemical that they use was not diluted or mixed properly!!!! So what my dog had was the side effects from whatever chemical he came in contact with. There was another dog at the ER hospital with the same symptoms. Well they were both at Banfield next to each other. This happened Tuesday and they are both still at the ER hospital. My dog is still nauseous and has not eaten since Monday. Hoping he does recover. Never again will I talk him to Banfield!
Maria L
10 Jun 2017
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue wa...
We took our German Sheppard to get his teeth cleaned and shots. They called us and told us he was ready to be picked up. We got there and they brought him out and he looked so sick. My dog's tongue was huge, and swelled up and he could not even walk. Long story short the vets came out picked him up and took him back inside. The thought he had gotten an allergic reaction to the anesthesia but were not sure. Hour or so later they advise that we have to transport our dog to the emergency hospital on Airways and right away say they are paying for everything. The next day the vet calls and says my dog had probably like around the kennel he was at and the cleaning chemical that they use was not diluted or mixed properly!!!! So what my dog had was the side effects from whatever chemical he came in contact with. There was another dog at the ER hospital with the same symptoms. Well they were both at Banfield next to each other. This happened Tuesday and they are both still at the ER hospital. My dog is still nauseous and has not eaten since Monday. Hoping he does recover. Never again will I talk him to Banfield!
emily campos
12 Apr 2017
I showed up 3 minutes Late to the appointment and sat there for 10 minutes while the lady at the front desk played on her phone then when I got up there they told me I missed the appointment and the d...
I showed up 3 minutes Late to the appointment and sat there for 10 minutes while the lady at the front desk played on her phone then when I got up there they told me I missed the appointment and the doctor was to busy to fit me back in and the doctor was siting at his desk throwing a tennis ball at the wall! Clearly visible from the front desk! Do not take your pet here take them to the west side one they are way better
Jonathon Lawson
27 Mar 2017
Been taking all my dogs here for the last 7 years. Never had a problem, and they usually work with you on prices especially if you have the wellness plan. They were very empathetic when I had to tak...
Been taking all my dogs here for the last 7 years. Never had a problem, and they usually work with you on prices especially if you have the wellness plan. They were very empathetic when I had to take one of my family dogs who had been with us for 17 years to be put to sleep. They made the already hard process bearable.
Tyshara Jones
6 Aug 2016
The absolute worst. First I took my new puppy that I got from the animal shelter to visit them because he was coughing really bad. I looked up his symptoms and it said it could be kennel cough from be...
The absolute worst. First I took my new puppy that I got from the animal shelter to visit them because he was coughing really bad. I looked up his symptoms and it said it could be kennel cough from being in the shelter. So I called to set an appointment and I explained to the nurse what was going on. Once I took my dog in, Dr. Dalin said he had distemper. I asked was it ok to keep the dog around my two cats at home and she said "YES, no worries it's not contagious". After $125 for the first visit ( which was after all the work done and I had a free visit coupon) and a second visit of $63 and being told most puppies don't survive distemper ....... My dog still has a minor cough and the cats both now have kennel cough which is contagious between cats and dogs. I recommend not taking them here. I also gave them his shot records which were lost and I've called multiple times and COURTNEY( who took the records from me) has yet to give me a call back. And no one can seem to find them. I'll be sure to write corporate about this. Totally unsatisfactory. They want to charge me $80 to check the cats that were doing just fine before they told me I could keep the animals together. I advise you to take them somewhere else. Someone that knows the difference between kennel cough and distemper. Horrible experience.
Monika Hernandez
26 Jun 2016
Do not go here!! They are super expensive you will end up paying triple. I as well had to wait an hr my appt was today at 5:30 did not get in until 6:30. Never again!
Jason Henry
18 Apr 2016
You guys just need to head over to Ysleta Vet Clinic on N. Zaragoza. These clowns are overpriced because they go by corporate rules. For instance they will recommend a lime disease shot just because a...
You guys just need to head over to Ysleta Vet Clinic on N. Zaragoza. These clowns are overpriced because they go by corporate rules. For instance they will recommend a lime disease shot just because all banfield's require it whenever lime is not a common thing here in El Paso.
Vicki Fredericksen
6 Feb 2016
Never had a problem here. I have taken my dogs here for several years, I have never had to wait, never had an appointment rescheduled. It's very convenient, and everyone is always very professional an...
Never had a problem here. I have taken my dogs here for several years, I have never had to wait, never had an appointment rescheduled. It's very convenient, and everyone is always very professional and nice. My dogs love it here also.
Angelica Stahl
24 Dec 2015
Ridiculously overpriced! $60 for a rabies vaccine, $40 of that was for an office fee! Seriously, an office fee! You're in a giant store Banfield, not a state of the art, luxury, standalone, pet spa. N...
Ridiculously overpriced! $60 for a rabies vaccine, $40 of that was for an office fee! Seriously, an office fee! You're in a giant store Banfield, not a state of the art, luxury, standalone, pet spa. Not only was it almost half an hour past the appointment time before seen, but staff obnoxiously tried to upsale for random vaccines even after specifically stating all that is needed is a rabies vaccine. Spend time researching a local vet & stay away from this place unless you know, you occasionally set fire to bundles of money while your dog sits there and waits uncomfortably.
Jacob Marquez
17 Dec 2015
One of the worst pet Hospitals you can go to bad service don't have emergency walk ins but advertise they do, I had my puppy 5 months old hurt bleeding out by getting shot by a police officer and I w...
One of the worst pet Hospitals you can go to bad service don't have emergency walk ins but advertise they do, I had my puppy 5 months old hurt bleeding out by getting shot by a police officer and I was a member and my dog would go there for check ups and when I go for help they didnt want to help me because I wasn't able to pay $850 right then and there. I asked for a payment plan and they refused and told me they couldn't help me how can someone work to help animals but refuse to help my puppy because I didn't have the money I had to put him to sleep because his skin was infected and had no other option, how can you work as a vet to help animals but tell me that you can't help because of money ,
Gabby P.
13 Dec 2015
Terrible weekend service. I brought my cat in after noticing she had not had anything to eat in 4 days. I dropped her off at 10am and one hour before closing (4pm) still had no update on her status - ...
Terrible weekend service. I brought my cat in after noticing she had not had anything to eat in 4 days. I dropped her off at 10am and one hour before closing (4pm) still had no update on her status - I was told the vet had been busy all day. The vet had not yet examined her and had not run any tests! After speaking to vet and expressing my disappointment to the lack of care I was told to leave and go someplace else if I didn't like what was being done. This is truly disappointing to see my pet's health ignored like this when they had all day to run proper tests in a timely fashion. They rushed a blood test and told me it was an infection and that they were unable to do more. Not only did my cat endure a long day at the vet but I was left with very few answers. I hope this office takes the time to read this and correct the lack of service/attention my pet received.
Jake E.
10 Jul 2015
Overall, I have been really happy with Banfield for my Vet needs. I like how they are located inside Petsmart, especially right near the groomers. That makes it easy to knock out multiple trips in one...
Overall, I have been really happy with Banfield for my Vet needs. I like how they are located inside Petsmart, especially right near the groomers. That makes it easy to knock out multiple trips in one go.The biggest thing I like about Banfield is the care plans they offer. I pay around $60 something a month for my dogs, totaling about $750ish a year. That is it. Exams are covered, shots are covered, dental is covered, AND I get a discount on any additional medications or prescriptions that my pups might need. My last visit was a few days ago, and had I not been on one of the care plans, my bill would have been about $1500 between both of my dogs. .. So I have got my moneys worth and then some. Banfield gives you a detailed print out of what your bill would had you walked in off the street without a care plan. The staff is really friendly. I haven't had an issue with customer service here. The techs are friendly, and the Vets are nice and knowledgable. Any issue that might arise, the staff is always diligent to ensure that I know exactly what happened or what is going on. Lastly, I like that there are a bunch of Banfield location around the US. We are planning to move soon, and I don't have to deal with the stress of trying to find a new Vet for my dogs when we make that transition. This is great, ESPECIALLY for yall military types (like myself), who move often.
Jeanette Phippin
9 May 2015
Their website says walk-ins welcome. They aren't. They call themselves an animal hospital but don't offer any walk-in emergency services. This is so not an animal hospital but more like a sorry you ha...
Their website says walk-ins welcome. They aren't. They call themselves an animal hospital but don't offer any walk-in emergency services. This is so not an animal hospital but more like a sorry you have to have an appointment vet. All I got was "We don't have anything available until Monday. Maybe this other place could help." Don't advertise walk-in or hospital because all you are is a vet. The vets I have been to provide better emergency services than this "hospital" and guess what if there's an emergency they take it. Sad this happened on a day our normal vet isn't open. I will definitely never come here again.
Jason J.
26 Dec 2014
Always great customer service and caring vets, the pet wellness plans are priced very well for the service you receive. They are able to normally accommodate me with my requested appt times. Overall a...
Always great customer service and caring vets, the pet wellness plans are priced very well for the service you receive. They are able to normally accommodate me with my requested appt times. Overall a great place to bring your pet and as an added bonus its inside Petsmart. :)
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 1836 Joe Battle Blvd, El Paso, Texas 79936. It's easily accessible to pet owners in the El Paso area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 10:00 AM to 17:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in El Paso offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their El Paso clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in El Paso.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in El Paso has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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