Far East Animal Care Center

I normally go to the Northeast Animal Clinic but they were closed this particular day. I drove clear across town to go to this place and was thoroughly impressed. It was far less expensive than the Northeast Veterinary Clinic, and they were more attentive to my animals needs as well. The only drawback was the wait time, which when you take into consideration the quality of care the wait times not that bad. Read Less

I was definitely not impressed. And 2 stars are more than they deserve. Took my pup in yesterday for vaccinations and didn't even get to meet the Dr. Instead some little tech came in and tried explaining what each shot was for. I had questions and still no vet was called in. Instead she yet again tried explaining a possible reason for my concerns but sounded like she had no idea what she was talking about. Then they tried taking my dog away to the back to give the shots. I to...ld them I wanted to be present and she made a face. I had already told the receptionist I wasn't going to leave her. After the vaccine was given, they still took her to the back until I paid. I asked the lady why it was necessary to take my dog and she said because the vet was going to do an exam. After I paid, they called the back room and said she was good to leave. 2 minutes later, they brought her out. To me, it felt like they were holding her till the bill was paid. Another thing I disliked was, the girls at the front never got off their seats. They have the customer place the dog on the scale and they look it over their counter for the weight of the dog. They don't get up to sanitize or clean it, or anything. Not even after a sick dog was placed on it. I will not be returning. Especially after reading all the reviews. See more Read Less

I refuse to do business and or support any vet that handles emergencies the way they do. They don’t/didn’t care about an injured, exhausted and heat casualty stray that was in their parking lot. They said he was aggressive, he wasn’t. We had a fellow rescuer actually pet him and slip a slip lead over him all while she had her two dogs with her. Another rescuer and animal control were able to pick him up, he was incredibly scared but very affectionate. They wouldn’t cooperate ...with us and/or animal control in order to rescue him, they denied us all from setting traps on their property and then complained when rescuers set a trap on an adjacent lot. Volunteer Rescuers rescued a severely dehydrated and injured dog from an urgent care animal hospital parking lot while the staff and veterinarian consistently turned their backs and refused to help. Now we have a very sick, dehydrated cat there (6/19/18), and they’re refusing to accept donations over the phone. It is 11am, most people are at work and cannot leave work to make in person donations. This veterinary hospital clearly doesn’t care about its patients and/or their clients. *For the record, I’m a certified vet assistant working towards my tech and have years experience in a fast paced animal hospital that ran four doctor days in a community much larger than this. Everything I said in my review I can say with 100% certainty, this urgent animal hospital is absolutely ridiculous and a joke! See more Read Less

It’s a good animal center but they take for ever last time I went there was only one Person Infront of us and we where waiting for max 1 hour just for two shots the lobby was super hot. Once they called us in the guy was really nice and in & out fast why can’t it just be fast when we just need shots for our animals. That’s my only issue they take for ever and I don’t want to be waiting outside especially with this hot weather. Read Less

Waiting time is between 1-2 hours on a good day. Had taken my dog to get her teeth cleaned and one removed. She was given back to me dirty and had poop on her. Would have appreciated if they cleaned her up and taken care of her. Read Less

This was my first experience with this clinic and I highly recommend Dr. Darlin. My dog Meeko was very sick and I rushed him to the emergency care center on Airways. He was given 2 shots to stop the vomiting. Within in the hour he was throwing up again. By morning I knew I need to get a second opinion, I was recommended by a family member to see Dr. Darlin at the Far Eastside Care Center. I loved how Dr. Darlin was determined to get to the bottom of what was causing the vomiting. I did feel hesitant leaving Meeko but Dr. Darlin and staff reassured me that my dog would be well taken care of. Meeko was taken care of and got back to himself quickly, all thanks to the great care from the Far East Animal Care Center! Read Less

Over the years we have utilized the Far East Animal Care Center for my five dogs for many reason...Skin mites on Harley when she was younger, Kurt needing a mass removed from his skin, Jazmine having constipation problems and back problems, Kurt and his discs in his back, Bagel and his anal gland problems, and most recently Kurt having an untreatable mass in his throat and needing to be euthanized and cremated. The staff has always been caring and informative. They are patient when I ask questions and always explain what is needed. The cost is reasonable and they always tell you what is optional or not. We also utilize their service's for vaccines and city registrations. They are very knowledgeable and helpful with cats as well. We take care of a stray cat and she was not well. They checked her and found she had a cold. With antibiotics she was back to normal. I highly recommend them and thank them for all their help! Read Less

Do not take your pet here!!!! I usually take my cat to Juarez for routine check ups. A few weeks ago I got home and my cat was throwing up and seemed week so I took him to this vet because it was the closest to my home. They did run some blood work to find out what was wrong. When the vet was explaining the results, he told me that the numbers with his liver were bad and it was probably cancer. He said they could start treatment (chemo) based on this one test or he could request a biopsy and ultrasound which was about $1500.00 but there was no guarantee my cat would make it through that due to his age (13 yrs old). I asked him to hydrate him and give him something for nausea but that I needed a second opinion. The next day the vet in Juarez reviewed the lab work and confirmed that there was an issue with his liver but that no decent vet would say it was cancer because everything else was normal. He placed my cat on a strict diet and prescribed a liver supplement and ran the blood work again 3 weeks later. Everything came back normal my cat is in great health and back to being himself. The diagnosis and treatment the vet at Far East Animal recommended would have most certainly killed my cat not to mentioned the sadness I felt when I heard "cancer" come out of the vet's mouth. Read Less

By far the best veterinary care we’ve received in El Paso. Dr. Lozano listened to our concerns for our cat. Three other vets refused to do a physical exam and kept pushing a specialist on us but he actually took the time to see where the problem was and wanted to start with a medication trial first before hitting our bank account. We will definitely be switching vets after our visit today. Thank you for helping us with trying to make our baby better. Read Less

DO NOT !!!take your pets to Far East animal. The Veterinarian On could careless if about the animals that came in left my dogs sit for an hour after I told them that the dogs potentially just ingested ANTIFREEZE. The girl at the desk told me it would be a $300 deposit per dog for an emergency even though there was only one patient in front of us. The Vet on duty couldn’t have cared less about the lives of my 7month old puppy and 8 year old GSD. Then after everything was said ...and done there wasn’t any sign of antifreeze in the vomit but I should leave them and pay an enormous amount of money to monitor them. That they didn’t really need. This place is awful. If you love your pet DO NOT BRING THEM TO THIS CLINIC. Dr Lozano didn’t even have the decency to come into the room. I will be filing a complaint with the State Board of Veterinarian examiners. 1 800 821 3205 or 512 305 7555. See more Read Less

When our dog passed away early in the morning, we found this place. They did a necropsy in less than 3 hours and called us with the results immediately. Told us her ashes would be ready in 1-2 weeks, they were ready in 2 days. They were so accommodating to us. Thank you. Read Less

This place lies and doesn’t do there job! My pup got tested for parvo came out positive we were told they would send a stool sample to the lab check for anything else they didn’t!My pup ended up catching neumonía we took a bed for her so she had something to lay on the very next day it was gone we would come see our pup every day we would call very often to check up on her after $1500 for parvo treatment we decided to take her to another vet they diagnosed her with giardia!!!... She passed because her body was too weak! If they would of done there god dam my pup would of still been alive!!! I paid $1500 so that they could tell me they couldn’t do anything else for her and maybe I should put her down! I didn’t give up took my pup to another vet they ran the test and thats how I found out she had giardia! But it was too late she passed this Monday her body was too weak to fight it off!! I’m sure your staff remembers her name “Harley” I will make sure not to ever do business with this clinic ever again! See more Read Less

One of my complaints is the waiting time, once we waited for 4 1/2 hours. Plus they keep your pet in the back until the bill is paid. I've never seen this practice or an issue b4. And you aren't with ur pet when they are vaccinated, so u just have to take their word that it was done by the vet(rabies vaccine required to be given by a vet only). No transparency, when it comes to these practices. I don't know how it got to be like this, but it proves that this vet doesn't trust his clients for his services. Disheartening to say the least. Read Less

Saved my pets life without robbing me of every dime. Sure it was expensive but they were very willing to help me. Appreciate all they were willing to do for me. It is very busy the staff there was nice and patient also is a bit cheaper during the weekends Read Less

I took my 11 year old cat to get shots. Sadly, I learned that she was most likely in congestive heart failure and her condition was critical. I was and am completely devastated. But that seemed to be lost on the staff of Far East Animal Care Center. They kept my cat overnight to treat fluid build up in her lungs so I was sick with worry and called every few hours for updates (because we did NOT receive update phone calls). During one of the phone calls, we were left on hold f...or 17 minutes. We decided to hang up and call back and then the receptionist laughed when we mentioned how long we had been on hold. Still, this wasn't enough for me to feel like I needed to find a new clinic. When I picked up my cat, we were told that the technicians did not want to handle her because she bit one of them. I understood that as well. While I was waiting in the exam room to pick her up, I overheard the technicians speaking poorly and negatively about my cat (a cat who is dying and completely terrified). They talked about being bitten and sounded extremely hostile. So I went to the back and picked her up myself. That's when I noticed she was soaked in her own urine. I will NEVER take my pets back to this place. Once I shared my story with others over the past two days, I learned that animal control is frequently called to this clinic for getting bitten by animals. My cat has never bitten anyone before (again, she's 11 years old). In fact, when she playfully chews on toys, there is no force in her jaw. I can only assume that the handling techniques of the technicians was the problem. If you are looking for veterinary services, look elsewhere for the sake of your pet. See more Read Less

I was very hesitant after reading some recent reviews however, I have been taking my dogs to Dr. Chavarria's clinic since I moved to El Paso. I had to take my dog two days ago after he fell ill and have had to hospitalize him for the last two days. Dr. Darlin and the staff have been so amazing and responsive and have taken very good care of my fur baby. I know I have probably driven them crazy between my phone calls and my visits but they never made me feel that way. I want to say THANK YOU to everybody that has cared for my Tank the last few days, you are appreciated! Read Less

Ever since we adopted our German Shepherd, we have been bringing him here for his shots. I love how they offer discounts on weekends for vaccinations. We always interact with the same sweet staff. The wait time can be long since they do accept emergency visits. I wish they had a larger waiting room since theres usually a lot of animals waiting for long periods of time. Pets can get antsy and want to start exploring. One positive thing is that they will hold your place in line if you prefer to have your dog outside or in the car. They will come out an notify you when its your turn. There isn't much parking, so its best to come early as well. Overall, this is a great place to bring your furry friends for vaccinations. Read Less

I went in on a Sunday, got there at 8:20 and was out at 9:30. The staff was very nice, I enjoyed sitting outside while we waited. They came outside to call me in. Once in the room she asked if I had any questions and also gave me clear instructions of when I needed to bring the pups back. When it was time to pay I was pleasantly surprised by a discount on my bill. I will definitely be making this place the place to go from now on. Read Less

It's always crowded, and the wait times are quite lengthy, even early in the morning. The staff is nice enough, but I don't feel as if they really care for my pets for some reason. I go, because of the discounted vaccines on the weekends and because it's relatively close to my house.Read Less

In a pinch, I'd go back, but not regularly. We got a puppy from someone that had no idea how to take care of puppies. He had ticks everywhere!! His poops were liquid and we didn't know what else could possibly be wrong. We brought him here about 2 hours after we picked him up. The front desk staff was rude on the phone and in person. It's walk in only, which is a little annoying. So we had to wait for at least an hour. The vet tech we saw wasn't polite either. The vet we saw was great, though! He was the only redeemable part of the visit. He answered all our questions and seemed very knowledgeable. We had all sorts of tests run on him since we had no idea what he was exposed to and while they did that they kept him in the back in a cage and he cried for at least 30 minutes and we weren't given any explanation ad to why he had to be back there. We came back a few days later for a follow up and the front desk was a little nicer then. We didn't get charged an office visit, which was a really nice surprise. So all in all, it wasn't horrible. But I wouldn't come here all the time. Read Less

Today, I lost one of my fur babies. I took her to this vet office on an emergent basis. I was expecting the worst, but instead actually received the best - one of the kindest and most professional vet techs, and a very empathetic and compassionate doctor. We were given the upmost respect, patience, and understanding for our situation. When the moment counts, trust this doctor and his staff will take care of you and your loved pet. Read Less

Disgusted with these uneducated staff members & a Dr whose priority is shaking you down for as much money as possible to the detriment of your poor animals. Two times with a ligament problem in 2 of our beloved dogs, both times he said the ONLY option was surgery. Surgery that would've completely wiped out our pet insurance. After a second and third opinion elsewhere, both agreeing that surgery was an extreme option, we decided to limit movement and do rehab ourselves. Within a few months of 15 minutes of care a day, both dogs are walking perfectly. And running. This was two years ago, it makes me nauseous even buying hartguard from these hacks. Lowest aggregate review of most animal care clinic's in El Paso, let that sink in before you roll loaded dice with the care of your precious 4 legged family members with this money mill. And for the love of your pet, if you must go here, then seek second opinions elsewhere to balance your options before committing to drastic measures. Read Less

We've been bringing my dogs here since they were puppies and we Love the vets here. They are courteous and attentive to their patients and to us. The staff have taken great care of our dogs as well. Also, the prices are reasonable, but they even offer discounted prices on Sundays. There can be a bit of a long wait, but they are considerate of your time,  by letting you know how long. Read Less

I was a little hesitant going here because of some review I had read. But we got there waiting room was clean and did smell funny like some animal clinics do. front desk was very polite got us signed in very quickly. Vet tech was also very good at her job got the vitals jotted down our concerns and asked a few questions. Doctor knew what was wrong right away with out doing a million unnessary tests. We were in and out of there in about an hour. Best experience we have had at a vet visit ever. Read Less

Dr Chavira, the worst I have seen. Cares very little about the pain the owner of the pet is going through. Dr Lozano, excellent. Great Dr cares tremendously. About the patient and owner's feelings. Take your pets with him. Avoid Chavira in Thu, Fri, Sat, Sun and MonRead Less

We took in our cat after she was in an accident and dislocated her hip. The staff right away was attentive and helpful, they took in our cat right away and made us feel at ease about the situation. The entire time we were there we felt they genuinely cared about our cats well being. God forbid any other pet emergencies should occur, but it's great to know that we can rely on the staff at the Far East Animal Care Center in these cases. Would highly recommend! Read Less

Heartless front desk customer care!! Had to take my injured dog 4 times this WEEK  (attached by 3 dogs during evening walk) SAMANTHA insisted I retrieve my ID to use my credit card, when my latest visit was less 24hrs ago!! My pet had open wounds/bites and I had to leave in car, Still very scared of barking dogs in waiting area. SHAME ON YOU.... Read Less

Well my pup went there due to seizures, I came on a sat and I didn't know they have discounted vaccines on Sat and Sun so I had to wait a long time. Even through I waited over 4 hours, the staff was very nice and helpful. I will come back I will just hope I don't have an Emeg on the weekend . I will recommend this office to friends. Read Less

Took my puppy for vaccines and the veterinary assistant didn't know what she was doing she put the needle in and took it out twice because she didn't know how to apply the vaccine all while my puppy was crying for help. She had never cried like that with her other vaccines. Also i asked questions and she wasn't very knowledgeable didn't seem to know what i was asking kept saying yes to everything. Gave my puppy rabies shot before it was time. Definitely never going back. Read Less

If I could give this terrible place zero stars, I would. My dog was extremely sick, she couldn't move, eat, sleep or even stay hydrated. We took her here and waited 2 hours before being helped, after we were finally called, the doctor was with us for literally 5 minutes, told us what MIGHT be the issue and left. Long story short, they prescribed our dog very strong antibiotics. The days following this was a living nightmare. She was crying and vomiting everywhere. We took her back and they pumped her with even more medicine and shaved her butt until it BLED. She was in so much pain inside and out. Finally we took her to Juarez and the wonderful doctors there told us we were pumping her full of medicine that was making her kidneys fail! We poisoned our pup without even knowing it! $600 down the drain and our poor dog almost died! Don't go here if you love your pet. The staff was uneducated, the doctor was fishing for cash and we were extremely unsatisfied. She got her proper treatment in Juarez and we're extremely thankful she is making a miraculous recovery. Read Less

If you love your pets, PLEASE don't take them here if they are sick. I don't even know where to begin. They cut my dog when shaving her in the back room, the assistants were very uneducated about what any of the medicine given to my dog was and they could only offer extremely vague information. My dog suffered for 2 weeks before taking her to another vet in Juarez. The vet in Juarez said that those same medicines and anti biotics provided by this place poisoned my dog's kidneys and that they shouldnt have even given them to her without checking her kidneys first. This whole time i've been POISONING my dog with their medicine that ultimately turned out to be pointless. They also just try and get as much money out of you as possible. Even after cutting my dog, all they did was offer a cone so she won't pick at the wound but we would still have to pay for it. We wasted $600 on this terribly poor treatment.Read Less

I am extremely disappointed with this place. I have been bringing my two dogs to this location since they opened and never had an issue. One of my dogs was being treated for kidney failure since July and we were doing everything we could do to prolong her life. I spent a lot of money doing this. Right before Christmas I came to the vet office with a dog who could no longer walk and in distress. I went in to sign-in at 5:15 pm and told the girl at the desk that my dog was dying and I needed to see someone. She proceeded to tell me that the office was closing for their Christmas Party. I told her my dog was dying that I needed help, instead of talking with the Vet she just said I needed to go to the Animal Emergency Center and that they couldn't help me. I was already upset knowing I was going to put my dog down and then to find out they couldn't even help me just made it worse. I went to the Emergency Center and they were so friendly and confirmed that my dog was in pain and not going to make it. Dr. Chavarria I want you to know that I put Shelby down on December 22nd, but I hope you enjoyed your Christmas Party. I will definitely be taking my business to someone who puts animals first.Read Less

Dr. Chavarria saved my dog's life! My sharpei got attacked and called beforehand if they took emergencies. They said yes, so I took him in and immediately they took him to the back. My dog had to be put under anesthesia cause they had to close one of his arteries. You do have to go early in since they don't make appointments.(Had to take him for his check up.) There are no payment plans so be prepared to pay in full. Read Less

Thank you to Dr. Chavarria and all the staff for taking such good care with my dog, "Baby". We had to put her down yesterday because she had a bad heart. Their office only charged me for the medicine and tests that were administered. I took Baby to the clinic for 7 days on a row, for follow up and help with giving her the medication. They never once charged me and I left her there all day long so they could look after her. After a hard battle, she had to be put down and the clinic was very compassionate with us. My total respect to all the staff and both doctors. Thank you for all you did for my family and especially for Baby. Read Less

When I got home yesterday, my kitty was lethargic and not herself. I took her over here just to make sure that it was nothing serious. I checked in and was told it would be a 1.5 hour wait time. Wow! But ok. So I took a seat and began to read my book, keeping an eye on her to make sure that she didn't get worse. After I was finally called in to the room, I explained the situation; the girl says she needs to take Cambria's temperature, and that I "need to hold her really good." I've never seen a vet that relies on the owner to complete the exam themselves. I ask her if a vet tech should be doing that to make sure everything is safe and done correctly. She goes to get one, and then comes back and says that they have to do it in the back. This strikes me as odd. I've never seen a vet clinic that takes the pet from the room to do minor procedures like checking the temperature, giving a vaccine, etc. Alarm bells everywhere, but this was a vet. They're here to help, right? So, after taking her temperature and dragging her carelessly around, the vet tech brings her back in. She says the vet is on his way, and would be just a minute. More than 20 minutes later, he finally shows up. He blurts out "She bit someone!" Now, I've had this cat for a while now, and have put her through her paces, trimmed her nails, checked her teeth, trained her to be ok in a cat carrier, etc. All without so much as a hiss. So I knew something was wrong. The vet then tells me that they will be reporting this "attack" to animal control, because "they have to." At this point, I'm pretty horrified it was that bad--who was this poor vet tech who got bitten?! Then he recommended X-Rays, to probably lead to subcutaneous fluids and pain medication. I asked him why we wouldn't proceed with that route directly, if that was the likely outcome. His reply? "I have my reasons." I. Have. My. Reasons. Alarm bells all over. But, they're helping....right...? $200 later, they tell me that everything looks completely normal--just fine and dandy!--and that they wanted to give her... wait for it... subcutaneous fluids and pain medication! During the procedure, I asked to see the vet tech who had been "attacked." It turns out that the girl I was speaking with was actually that very vet tech! I was confused... she had no bandage on... not even a band-aid! How could she be hiding a wound so well?? I asked to see it. She held up her hand, and I saw.... A paper cut? No, really, there was a scratch on her hand that was MAYBE a quarter of a centimeter in length. No puncture wound, blood, bandage, or even a glisten of antibacterial ointment on her skin. I bring this up, and she says well, it was bad. It WAS bad? Do you have special healing super powers? Are you a magician? No? Then this claim is SUPER shady. I ask the vet if I could have a picture of the (nonexistent) wound; I was told no, I have to go through Animal Control. Now, if I was ~actually~ bitten by an animal, I would want proof, because wounds heal and it would make sense to document my suffering to support my position. However, if I had scratched myself on my own, on god knows what while flinging a cat around like a rag doll, and then falsely blaming the poor kitty for a (non-bite-related, non-puncture, magically-healing, and essentially invisible) wound, I would certainly NOT want this documented. I am subsequently told that if quarantine is required, they would be happy to provide... for a fee! Super DUPER shady. A few minutes later, they bring Cambria back out to me, again holding her in two hands and at arm's length, without support of her hind end. Anyone who has ever been around an animal knows that this is not how you hold a live creature. Vet tech #2 follows with her carrier, into which I place her, gently and easily; I go out to pay, and notice that there is a hole in the (brand new, very sturdy) carrier. This is actually the first time I used it outside of introducing her to it. I ask what's up. The girl behind the counter (who is this establishment's singular saving grace) goes to get the vet. He appears and says "what's the problem?" I explain. His answer? A full minute of overly defensive blather. At this point, having these people alternately ignore, manhandle, accuse, and generally fail to help my cat, and now accuse me of falsely claiming that the damaged to the carrier happened during this visit, I was furious. I explain all I want is the cost of the ~brand new~ carrier to be taken off my bill. Eventually the vet rudely blurts out "send us a bill!" and turns to walk away. I say sure! I show them the Amazon receipt on my phone. He grudgingly allows a discount of the price of the carrier and walks out. SO, if you would like ineffective, careless, suspiciously motivated "care," and a guarantee that your pet will be handled like a rag doll and your belongings will be damaged, give this place a try! If not, I would advise you to stay far, FAR away. Read Less

We have had to treat 3 of our 8 dogs here and will continue with the others and The Cat. We try to arrange our visits at non-peak times but even at peak times have been seen in a reasonable time. We have been satisfied with other Vets we've used in town but are so fortunate to have this clinic, with their staff and caring attitude so close to home! Read Less

Why do you all complain? I have my Baby's Chowder and Ivy there and get them taking care of very well within my price range. Lost my job but the Doc's here still make sure they can help me as best as possible. Some of you complain only cause it ain't free. You should not have a dog or cat then cause they cost money just like if you are sick. Shame on you blaming the Doctors. Read Less

Horrible place, you'd think that people who work with animals do it for the love of them but not the case here, it's just a place to line their pocket. ....i highly recommend going to eastwood animal clinic off of montana and mcrae,.......as soon as you walk in they have compassion in their voices for your furry babies Read Less

I followed Dr. Chavarria when he opened his new practice several years ago. He's treated all my petkids, and has helped me when it was time to let one of them go. He's so gentle and kind to my doggies, that even my little grouchy one lets him care for her with no fuss! I won't take them anywhere else. Word of caution; his practice is in demand, and you may have to wait sometimes, but I still won't take my babies anywhere else. Read Less

Warning do not go there! My cat lost weight fast, I brought him to this nearby clinic. The doctor mentioned he was dehydrated, and gave him no fluids. Crazy! It took the vet 3 weeks to decide on a biopsy. My cat was barely hanging onto life. I asked about an ultrasound and all he said as usual one step at a time. My cat had no time left. My cats was getting worse he was whimpering in pain in the corner of my family room. I took him to an emergency center for help and in one day I was told he had pancreatitis. They took excellent care of my cat and were friendly. The front desk ladies at Far East were not friendly. One had a stern look never smiling or welcoming anyone Who does the hiring! At the top of my list is when the Dr. made a sarcastic remark . It appears that some people get into a career just for money not because their heart is into it. I will never bring my cat there again. P. S. The only reason I gave a one star is because they had no 0 stars. Read Less

They have the longest wait ever, but the Dr. Chavarria is awesome and always takes good care of us. The prices for vaccines are also great if you go on Sat or Sun. They just need to work and there wait time. Always waiting over an hour, sometimes as much as two hours. This last time it seemed like the receptionist was a bit bothered. Read Less

Doctor Chavarria is the only Veterinarian that I will take my animals to, he knows what he is doing and knows animal medicine very well. I have had the privilege of working with him as a vet tech many years ago and I know his work ethic is strong and he is great at what he does. The techs have always been friendly and helpful. The receptionists have been kind and warm as well. As someone who has worked along side many Veterinarians in a multi-vet practice I am confident in Dr. Chavarria and his team.Read Less

Tried taking my puppy in for an emergency exam just before 7pm since he had been throwing up for two days. Receptionist told me they couldn't see him! Their website says they will not take walk-ins after 7:30...when I mentioned this she replied that because they had a "guest vet" they stopped taking walk-walk-ins at 7 instead. I was THE ONLY CAR in the parking lot, FIVE MINUTES before 7pm!!! Read Less

Dr. Chavarria and his staff are top notch when it come to diagnosing and caring for our pets. We followed Dr. Chavarria from a Northeast clinic to the eastside when he opened his own clinic. It is only about a 12 minute ride on Loop 375 and well worth it. He is all about the animals and not the money. He is the most fair, most compassionate veterinarian we have ever dealt with in the 40+ years that we have had pets in our household. He treats his clients with nothing but respect. He takes the time to explain everything to us whenever we take our pet(s) in for whatever the reason may be. I brag to everyone I know what a wonderful vet he is and I know some have changed over to him and his staff. They are thankful that I recommended him to them. I trust no other vet as I do Dr. Chavarria and his staff. There is no comparison and believe me, we have been to many other clinics before he opened his own practice. We highly recommend Far East Animal Clinic to anyone who truly loves their pet as family and want the best for them! We have no negative comments in regards to Far East Animal Center...it's all positive! We love them!!! Read Less

I have taken my pets to Dr. Chavarria for years including the ones I own or the stray and feral ones I have found. He has taken great care of all of them in health and especially in sickness. I used to go to another vet who charged quite a bit even for vaccinations since they would add an exam charge. At Far East, vaccinations are discounted on certain days making it affordable to keep up with all 8 of my pets vaccinations. Additionally, two of my animals were incorrectly diagnosed by other local vets (my dog with cancer after getting a biopsy and my cat with hyperthyroidism) and one serious condition was missed altogether (e.g. retinal detachment) even though I brought up the problem to that vet which shall remain nameless. My dog does not have cancer and is still doing fine after 5 yrs. My cat does not have hyperthyroidism and does not need to be on the medications that were prescribed that made her sick to her stomach and my other cat is blind because her eye condition was not caught in time when I mentioned the problem to the other vet and he didn't even check her eyes but rather told me that what I noticed was normal. In contrast, I have found Dr. Chavarria to be reasonable in recommending what my pets need and doesn't go overboard just because he has the ability to run labs and do x-rays in his office. He manages those conditions that require aggressive treatment as such and when other conditions can be managed conservatively, he does so as well. I disagree with the poor comments left by others and feel that those people's expectations may have been unreasonable. I work in the medical field helping people and it doesn't mean that there is a great outcome for everyone. Though we would like to see everyone heal well, it doesn't always happen regardless of how many doctors they have seen. I come to Far East and I wait because I care for my pet and even though other offices made appointments, I couldn't be seen in the same day at times and still had to wait. If someone doesn't smile (as written in one of the reviews), I understand that they may have had a hard day or a customer yell at them. He works long hours, is open almost everyday of the year, and patients are seen on a walk-in basis, making it convenient when my pets aren't feeling well. Even though I may have to wait longer at times, he is definitely worth the wait. Read Less

I have taken my pets to Dr. Chavarria for years including the ones I own or the stray and feral ones I have found. He has taken great care of all of them in health and especially in sickness. I used to go to another vet who charged quite a bit even for vaccinations since they would add an exam charge. At Far East, vaccinations are discounted on certain days making it affordable to keep up with all 8 of my pets vaccinations. Additionally, two of my animals were incorrectly diagnosed by other local vets (my dog with cancer after getting a biopsy and my cat with hyperthyroidism) and one serious condition was missed altogether (e.g. retinal detachment) even though I brought up the problem to that vet which shall remain nameless. My dog does not have cancer and is still doing fine after 5 yrs. My cat does not have hyperthyroidism and does not need to be on the medications that were prescribed that made her sick to her stomach and my other cat is blind because her eye condition was not caught in time when I mentioned the problem to the other vet and he didn't even check her eyes but rather told me that what I noticed was normal. In contrast, I have found Dr. Chavarria to be reasonable in recommending what my pets need and doesn't go overboard just because he has the ability to run labs and do x-rays in his office. He manages those conditions that require aggressive treatment as such and when other conditions can be managed conservatively, he does so as well. I disagree with the poor comments left by others and feel that those people's expectations may have been unreasonable. I work in the medical field helping people and it doesn't mean that there is a great outcome for everyone. Though we would like to see everyone heal well, it doesn't always happen regardless of how many doctors they have seen. I come to Far East and I wait because I care for my pet and even though other offices made appointments, I couldn't be seen in the same day at times and still had to wait. If someone doesn't smile (as written in one of the reviews), I understand that they may have had a hard day or a customer yell at them. Dr. Chavarria works long hours, is open almost everyday of the year, and patients are seen on a walk-in basis, making it convenient when my pets aren't feeling well. Even though I may have to wait longer at times, he is definitely worth the wait. Read Less

Dr. Jorge Chavarria is wonderful. Dr. Chavarria is knowledgeable, professional, and kind. The techs and receptionist are competent and friendly and the office is clean and comfortable. I trust Dr. Chavarria implicitly and have for many years. Our Chihuahua has recently had many health care challenges and Dr. Chavarria has successfully brought him through each crisis. One of our dogs required extensive and complicated knee repairs and Dr. Chavarria did a fantastic job and was very compassionate with her. Another required chemo-therapy and has recovered beautifully and is once again healthy and energetic thanks to Dr. Chavarria. I can confidently recommend Dr. Chavarria and the Far East Animal Care Center to all animal lovers! Read Less

Between my brother and I had 8 dogs total, we had a Chihuahua dog that nobody could find was wrong wrong with her until Dr Chavira diagnosed her and our dog got the right treatment. I do recommend this Veterinary cuz they even waited for us to take our deceased dog to put it in the freezer. Read Less

One of our cats was taken to the emergency hospital. She improved but still neededmonitoring, IVs, and slightly less than critical care. I consulted with my NE vet of 30 years and the emergency center vets. Dr. Chavarria was the one highly recommended by all. Took her to Far East Animal Care Center based on their recommendations and Dr. Chavarria’s excellent reputation. We felt sure she would receive great care there, and she did. Due to their hours, we were able to visit her during the day and after work. She was kept readily visible to the Dr. and staff. When visiting her, we witnessed the care and compassion other people’s pets received. The area was very clean, the staff was professional and kind, they answered our questions and never acted as if we were a bother. Dr. Chavarria, Angel, Ashley, and Craig went above and beyond to insure our Lucky received the best care. She is happy, healthy and enjoying life because of them. We take all of out pets to Far East Animal Care Center because we trust Dr. Chavarria and have confidence in his diagnostic skills, surgical expertise, treatment plans, and his wanting the best and healthiest outcome for our pets. We travel 40 miles r/t to his office and have friends who from Chaparral, NM. Sure, there are times when the lobby is not the cleanest but, I’ve been there when it was pure chaos with patients, some being emergencies, and the staff working hard and fast to tend to all. Once the patients are taken care of, the lobby is cleaned unless it is a real mess and then it is taken care of promptly. We will continue to go to Dr. Chavarria as long as we have pets. We refer him to friends and strangers every chance we get. Also, Dr. Chavarria attends courses and seminars to learn the latest and greatest in animal care. Read Less

My first visit to this place was in Tues. Aug. 11. The waiting area was filthy. Feces on the scale that they wanted me to set my puppies on. Dog hair everywhere. I know that this a pet clinic, but this was not just one days worth of dog hair. Had to be at least a weeks worth. Staff was very distant and uninformative. Doctor was no help when we asked simple questions. I would not recommend this place to my worts enemy. Read Less

I advise that no one comes to this place. I went in desperate need of help to save my 4 month old puppy. I went in Thursday morning, I had not slept due to attempting to hydrate him with pedialyte. He had been vomiting and had diarrhea with blood, foul smelling, not eating or drinking and I knew he had parvo that very second. I can't call myself the best pet owner cause I took it for granted that he was healthy and happy and playful until that day and so he was not up to date on his vaccines but I jumped on his care the second I saw his change. Payday was on Friday and I had $20 in my pocket and when I told them at the front desk, which the girl needs to find a smile to put on her face, rudely told me I could not be seen without upfront payment for the visit, so I offered a post dated check for the following day and she said no. I called my family for whatever they could lend me and ended up with $80, went right back in and begged them to see him. Doctor came in asked what was wrong check him and told me they needed to perform a test to accurately diagnose him with parvo and so after that was said and done and the test was positive, I was handed an invoice of what was needed to start treatment immediately, I told the doctor I only had $80 and he said well that covers the visit ($45) and the test ($43) so he then said to keep hydrating with pedialite and return in the morning when I had the money, I begged to give him fluids at least to start hydrating him because he was not doing well with the pedialite, I offered to leave my wallet with my checks my ID my debit card so they know I would return to pay for everything but I begged for them to start something and all they did was send us home. I stayed awake another 24 hrs with my dying baby in my arms covered in his vomit and diarrhea showed up Friday morning crying and went in to see the doctor again who then started explaining everything all over again, I stopped him and begged him to just take my baby and start him on everything immediately and the doctor would not, in that wasted time my baby went into cardiac arrest and the doctor said "he's gone" took him from me leaving me and my husband crying for almost 30 min, returns to tell me he revived him but is not breathing or responsive, I asked if that meant he had a good chance of coming back and he said no so I became enraged that now in my grieving moment he managed to still find a way to get more money out of me and I was still left without taking my baby home. To end this nightmare of a story I paid the office $700 and went home with only his ashes and still a false negative test on his sister who was hospitalized at a different more caring office two days after his death. Please save your animals and don't waste your time going to this place. Read Less

Dr Chavarria was very good. We took our cat in for coughing up a little blood. He told us the most benign reason and then the worst reason a cat could be doing this. He had a list of prices printed out and we chose to get it all done. He explained the blood results and the x-ray to us, cautioning us that just because nothing showed up didn't mean our cat hadn't consumed fabric, or plastic, or some other material that doesn't get picked up by the x-ray. We were also very glad that not only did they do walk ins, but that we were taken care of in a timely manner. We have a follow up x-ray tomorrow to check on potential blockage in her intestine (she has a lot of gas which could be fine or could be a blockage) that is included in the x-ray set. Read Less

I called on Monday and was told if I arrive before 730 I would be seen so I go on Tuesday and arrived at 7 p.m. and I'm told I cannot be seen because it's too late even though they close at 8 I was told the doctor the day before would have seen me with no problem but not this doctor also the receptionist said I don't know who you spoke with but your information is WRONG and I said you guys are the onesare the ones that are supposed to inform the customer i said I don't how you run your business and if you're open from 8 to 8 what's the problem there at 7 don't take your pet there if it's sick or an emergency because you're going to show up and then going to want to see you go somewhere else and save your pet Read Less

The doctor is great but the techs and receptionists are unfriendly and incompetent. I just waited an hour and they plain forgot me. I asked if they called me and I didn't hear it and she didn't even check and said no. I have seen people coming and going that arrived way after me. Well if you get past the receptionists the doc is really great and knowledgable. Also when you call with questions and concerns they are not helpful or friendly. I always get a friendly helpful answer from Johnson or emergency clinic on airway. I think the doc should hire competent friendly staff. For now I rather drive out of my way to see other vets. Read Less

Walk in policy was great! Only had to wait about 10 minutes. Clinic was clean and front desk girl was polite and professional. Doctor took time to listen to my concernes and explained everything to me. Patient with sick pup and worries momma. Will come back and recommend to friends Read Less

Attentive care. Clean facilities. Friendly service reps.  I've brought two puppies here and both time I received honest answers and a choice of treatment plans. They are open 7days a week from 8a-8p which helps cut down on the need to go to the emergency room on the weekends. Read Less

I am always hesitant to go to a new vet after moving. Due to their late office hours, I had to make a trip here with my cat in an emergency. The office was very clean, the staff at the desk was very friendly and Dr. Chavarria was wonderful. You can tell he truly cares about the animals. Since then, I switched vets and would not go anywhere else in El Paso. I have been back several times since then because of all my animals. In fact, my dog had to have surgery and he took great care of him. On his followup visits they never charge. I also like the fact that you don't have to have appointments for routine visits, they have late hours, open 7 days a week AND half off vaccines on Sundays. I would highly recommend going here! Read Less

My cat kept getting urinary blockages, so we took him to Dr Chavarria to get a Perineal urethrostomy. He charged a fair price, which included several follow up visits to check how well our cat was healing. When his first round of pain medication ran out and I expressed a concern that he was still in pain, the Dr gave us a second round without question. Our cat healed quickly with no complications and we were very happy with the results. Today he is a healthy cat and behaves just like his old self. This experience was emotionally difficult for us because we love our cat like he is our child, but it helped that the Dr was very kind, caring, and seemed genuinely concerned with our cat's health. He is a nice man and an excellent vet. Read Less

Jorge Chavarria does not deserve a rating. My dog had orthopedic surgery performed by Chavarria. During her follow up visit I voiced concern about the tape tearing her skin and the possibility of infection. Chavarria told me that is expected. I questioned him on his comment of that outcome being an expectation. He proceeded to ridicule me by snickering and shaking his head. I told me that I didn't appreciate being ridiculed. He continued to shake his head and snicker. He didn't even bother to truly examine my dog regarding my concerns. He is not a professional and does not deserve to advertise himself as a doctor. Doctors should show concern and compassion when taking care of their patients. He even proceeded to rip off the adhesive dressing that caused the skin breakdown, causing my dog to yell in pain. No compassion. I do not recommend anyone to bring their pet to be seen by Jorge Chavarria. I am also submitting a complaint to the board that oversees physicians to ensure that documentation is recorded on the type of service Chavarria provides to animals and their owners. Read Less

I have not yet had the opportunity to take any of my pets to the Far East Animal Care Center yet; however, I have had the pleasure of Dr. Chavarria providing care to my Doberman Pinscher, Shiloh. Just after Christmas of last year Shiloh completely destroyed the ACL in his right rear leg. I immediately took him to the clinic in Northeast El Paso where Dr. Chavarria was performing while waiting for his care center to be completed. He operated on Shiloh and because of the severity of the damage to the ACL, it had to be removed. Dr. Chavarria repositioned the bone and stabilized it with a metal plate.It has now been seven months and there is no evidence that there was ever a problem. Shiloh runs, jumps and plays as hard now as ever. I definitely do recommend Dr. Chavarria to anyone who needs an excellent veterinarian. Read Less