Animal Clinic Of Farmers Branch

You literally get what you paid for. It is cheap ($25) so is the service. You need to ask the vet what you want him to check very specifically. There is no standard procedure. I took my cat to this clinic to get his ear check. They did check his ears but nothing else. They didn't weight him or anything. The vet seems legit but won't do anything unless you ask. Read Less

I have been a customer here for over 20 yrs. We originally went with ferrets since the small animal Dr., Dr. Murray, had ferrets himself. They have treated ferrets, sugar gliders, and cats for me over the years. They call me by name when I come in and even recognize my voice on the phone. The prices for service are the best in town. No office visit fee for shots has really helped as I am on a fixed income. As a disabled Vet I know my service animal is getting the care he deserves. I recommend them to everyone I know. This is a family owned and operated business whose staff has not changed in the 20 years I have used them. They are knowledgeable, friendly, efficient, and compassionate but if you go in with unreasonable expectations or requests their no nonsense attitude might not be to your cup of tea. I wish every veterinarian's office ran like this one. They set a high standard for care for their patients and the parents of the patients. Located just south of Valwood Pkwy on Denton Dr they are very easy to get from I-35 E in Farmers Branch. Tell them Rigel sent you. Read Less

We have been coming here for over 20 years. Dr Johnson along with the other doctors are superb in working with your pet and diagnosing the problem. The fee is not outrageous but most important is the time they give you in explaining what is wrong with your pet. Pam, Linda and the other ladies who greet you when you come in make you feel at home. They know you by name and they know your pet by name. Our American Bulldog (who has passed) loved coming to the vet. Chance would come in and give kisses to Pam and he would know a treat would always be waiting for him. I highly recommend Animal Clinic of Farmers Branch. Give them a try-you won't regret it. Read Less

It was a very nice experience going to Animal clinic of Farmers Branch. Diana Aleman was very helpful. She explain with detail the procedures they were going to do and i felt very calm knowing that my cat was in good hands. Read Less

Ive been using this clinic for 10+ years.They only accept walk ins, unless youre scheduled to have surgery. Always good for those "omg. What the heck happened?" moments with your pets. Which is exactly what happened with my two boxers at 7am this morning. The best thing about this place is how LOW COST it is!!!! I have lots of foster dogs that have to go to designated vets (not this one) and when I check out I'm appalled at the cost!!!!! I always think to myself "Farmers branch would be a third of this!!!" Most of the staff has been there since I have been using them. I don't think I have ever been there when they weren't constantly going to keep this office running smoothly. It gets pretty busy during peak hours. Pam and Deb at the front always make me laugh when we are there. They usually come around the desk to pet my babies and say hi. Things like that make me have complete trust that the best care is given to them. There are a few vets in the clinic. They have all been great with my dogs. I have nothing but awesome things to say about the vets, the staff and the cost. Read Less

I am very disappointed with this clinic. The staff is rude and disrespectful. Each time I bring my dog in, I'm told he's about to pass away but it's been two years and he's still living life the way he normally does. I was never given any options regarding his health other than to stop vaccinating him and discontinue check ups because he didn't have much time left. I took him to All Creatures Veterinary Clinic and they took amazing care of my dog and were very nice and informed. They called the animal clinic of farmers branch to have my dogs files sent over and they were yelled at by the staff from acfb and hung up on. All Creatures called back and we're still greeted with rude remarks and hesitant service. I will never bring my dog here again. Read Less

Make sure you call AHEAD and ask if they are having a 3 HOUR staff meeting. Oh, and when you call ahead they'll still be rude to you, because well, that's what they live to do...  I came here before with one cat and everyone was rude except the vet, and I just accepted that since it is so cheap. This time I brought my new cat, which by the way is an old cat I adopted and is very needy. It was such a hassle to even get the damn cat in the kennel while getting bit, then I drove about 30 minutes to farmers branch to the clinic. I got there about 11:50, and she asked me what I was there for them said sorry, we have a 3 hour staff meeting, didn't you read the sign? Um no, I didn't read the sign because a man opened the door for me and I don't drive by this clinic everyday to ensure they are not having a 3 hour staff meeting during business hours. There was technically 10 minutes until their "staff meeting" but yet I couldn't be seen. I asked if they could just see her or make an exception and she said no. I said really? I drove all this way. She says "yeah, really" in a sarcastic but rude tone. It was almost like she was grinning and happy inside that she doesn't actually have to help someone or be in front of people for 3 hours. but If I were to call ahead and ask proactively if they will be closed during business hours, I'm sure I would've gotten attitude as well... You can't win there! Seems a little smarter to have the 3 HOUR MEETING maybe after business hours so that you can service customers? So I've stressed out my 9 year old cat by putting her in the kennel, driving 30 min to farmers branch in the rain, taking her out the car in the clinic, only to have someone smart off to me about the 3 hour meeting! I then drove back 30 more minutes. It took me so long to get the cat in kennel, that I doubt I'll be able to do it again because she won't trust me. She has major PTSD issues from being dropped off at the shelter by her previous long time owners. Oh yeah, can't forget about the foul piss smell all in my car and over me because my cat has is sick. She did however suggest I go to lunch for 3 hours with the piss filled kennel and screaming cat. I guess she gets credit for suggesting that. Real winners. Being happy is a choice and God doesn't like ugly. Why do people continue to be in the service industry when their customer service sucks? Get another job, clearly you aren't happy enough with yourself or your life to give decent customer service. I'll pay more to drive closer and be treated better. Read Less

I've been taking my pets here for years and have never had any issues. The prices are affordable and I actually enjoy the staff. I see some reviews saying they're rude, but I've never experienced that. We have a good laugh usually when I go in. Yesterday I had to take my senior-aged boxer in for serious health issues. When the vet came in he already understood the severity and asked us to tell him the details. He was very patient and took his time in explaining all of the potential diagnosis and our options. I was honestly surprised at how much time he took with us to make sure we understood everything. He even had tissues ready for me since he knew it would be a hard conversation. The vet called me back later that same afternoon with test results, which was quick turn around. Dr. Kahn is a really good and I'll always appreciate his thoroughness and kindness in this situation. Read Less

These people are the best. I just returned from there where my dog was treated for an eye problem. He had gotten his eye bruised on Saturday by a larger dog at the dog park and I was concerned since it was bright red. They examined it thoroughly and said there were no scratches to the eye although the eyelid was slightly torn. The Fluorescent eye test confirmed no damage to the eye. To make this even better, I was out the door for $40 which is truly a bargain.... Read Less

I was searching for a new vet when my wonderful country vet left practice. I didn't think anyone could live up to dr David but by god, these guys have done it! Got excellent care, more than reasonable prices and I just love pam the receptionist. We trade war stories about rescuing animals. Thank god for these guys! Read Less

We LOVE this place and all the people in it!!! Our 2 dogs and 2 cats, all rescue animals, have been coming here all their lives...10+ years. Yes, you have to wear your "patience hat" when you come since it's 1st come, 1st serve, but we are all adults here. You can deal with it. The staff is pleasant, funny, patient and knowledgeable. All the Doctors I've dealt with are more than helpful and will always answer the many questions I throw at them for each of my babies. I can't live without them! You are all so appreciated!!! Read Less

This morning around 11:40am I went into Vet Clinic of Farmers Branch with my roommate and our dog due to an skin infection. When we got there my roommate was told we could not be seen. We hadn't been there with our dogs before so we were confused as to why. So when we asked the receptionist brought a file with my roommates dads name up and said we were not to be seen since he complained about the horrible customer service online and said some rude things over the phone. When my roommate told the receptionist it was not her who said those things and our dog had never been there before she said we still could not be seen since she was listed as a co owner of her dads dog/rabbit. In disbelief, we tried to see if we could put our dog under my name since I am not related to either persons involved. I was told, "We can not see anyone who owns these animals." Even though this was a completely different animal and I had never been there before. We then left and I called back to try and contact the owner about the situation to which I was told he had left for the day and did not have a work phone number or email I could reach him at. Then, after asking for someone in charge I was told there was no manager/ supervisor I could speak too. I also tried to ask for an explanation as to why I was also asked to leave and there was none. All I was told I could do was leave a message for the owner but since he only works early Friday mornings I wouldn't hear back from him till next week. This place has the worst customer service and some of the rudest employees. I have never felt more embarrassed than I did here. If they treat people like this I can only imagine how they treat pets behind closed doors. Please spare you time and money and go to a place where they are more professional and don't hold a vendetta against people for negative reviews. Read Less

This place deserves less than one star. This morning around 11:40am I went into Vet Clinic of Farmers Branch with my roommate and our dog due to a skin infection. When we got there my roommate was told we could not be seen. We hadn't been there with our dogs before so we were confused as to why. So when we asked the receptionist brought a file with my roommates dads name up and said we were not to be seen since he complained about the horrible customer service online and said some rude things over the phone. When my roommate told the receptionist it was not her who said those things and our dog had never been there before she said we still could not be seen since she was listed as a co-owner of his rabbit. In disbelief, we tried to see if we could put our dog under my name since I am not related to either persons involved. I was told, "We can not see anyone who owns these animals." Even though this was a completely different animal and I had never been there before. We then left and I called back to try and contact the owner about the situation to which I was told he had left for the day and did not have a work phone number or email I could reach him at. Then, after asking for someone in charge I was told there was no manager/ supervisor I could speak too. I also tried to ask for an explanation as to why I was also asked to leave and there was none. All I was told I could do was leave a message for the owner but since he only works early Friday mornings I wouldn't hear back from him till next week. This place has the worst customer service and some of the rudest employees. I have never felt more embarrassed than I did here. If they treat people like this I can only imagine how they treat pets behind closed doors. Please spare you time and money and go to a place where they are more professional and don't hold a vendetta against people for negative reviews. Read Less

After many years of using this vet, I can confirm that I will never set foot in this place again. The employees are bitter and lack any empathy.  I rushed my dog Bruiser there at 7 am yesterday morning as soon as I noticed him experiencing shortness of breath.  I was early, and this place gets packed quickly, but I was seen right away. The vet came in, took one look at my dog, listened to his heartbeat, and told me his heart was "flopping around in there."  I was told he had likely been "suffering" from heart disease for months and that I should've noticed months ago. I loved that dog, he was with me every single day, and I would NEVER have let him suffer had I known something was wrong.  As soon as I noticed something was wrong, I took him to get help.  I had to make the heartbreaking decision to let my little guy go right then and there. While they prepared, I asked if they handle the cremation process and was told they only offer communal cremation and I would get nothing back.  I asked if they could connect me with a location I could reach out to in order to arrange private cremation and was told that I could "Google it" myself.  The euthanasia process was not peaceful. I was told his blood pressure was so low that it was hard for the medication to enter his system quickly. Instead of being able to hold him during the process, the vet and assistant instead were flipping him around shaving multiple legs and stabbing multiple veins.  I should note that just 2 days prior, I had to put another dog down due to cancer and VetSavers handled her with such love and care. I was an emotional wreck obviously, losing 2 dogs in 3 days is hard. Watching someone act so coldly is even harder. You want some peace for your pet.  As soon as they confirmed his heart had stopped, they asked me to step out and wait for him.  They're clearly too busy to allow any time with your animal once it's done. I am a sobbing mess standing in a crowded room, and they simply walk out and hand me my animal in an old cardboard box No empathy, no direction on where I could go, and no discussion on what I could expect to go on with the body.  I loaded him up in my car and headed home, and asked family to try and locate somewhere I could take him that day for private cremation. We located a man willing to let me drop off his body, but it would be several hours until he could meet us.   Once I made it home, I wanted to say goodbye to my friend.  I opened the box to find he had been wrapped in a trash bag which broke my heart.  I ripped open the bag, and went to pick him up only to hear air leaving his body, and I spent 30 minutes panicking, wondering if he was really dead.  I know it is likely emotions, fear, and a lack of familiarity with the body's responses after death.... But it was torture. A torture no pet owner should have to experience.  I convinced myself I could feel his heartbeat, see a breath, and hear his stomach gurgling.I knew I could not handle watching him for hours so I contacted VetSavers, and they agreed to take his remains and handle the private cremation. Their staff, the gentleman that originally planned to handle the cremation, and anyone I've discussed this experience with is COMPLETELY disgusted by what happened. What's done is done. I get it.... These people have been doing this for years. They've hardened their hearts to the process. Part of me understands. But, any pet owner wants peace, a loving end, and the reassurance that their pet is truly deceased and out of pain.   I don't have that. Instead, I get to wonder if my dog was really dead or not when he was placed in a trash bag, and put in some old box laying around.  I will always have to wonder what he felt and went thru.  He deserved better, and this place will never see another pet of mine again. Read Less

I have been taking pets here for 15+ years. It's definitely a 'no frills' type of place. Their prices are extremely affordable ($25 office visit), so you're not paying for a state of the art building or fancy reception area. I'll admit, the women behind the front desk can be a little rough around the edges, but it's never been an issue for me. Just don't put your animal carrier on the counter... or they'll let you know about it.I really like that:- I don't need to make an appointment (it's first come first serve)- they are open on Saturdays (until noon, get there early or you could be turned away)- the vets (there are several) have always been knowledgeable, friendly, and quick. I   especially like Dr. Georgia Johnson and Dr. Jerry Murray but that's usually who I get, and I've had good experiences with the other Drs as well. Read Less

They are affordable and will take you as a walk in customer. I have gone there for years and they are good folks. They were very kind and showed a lot of empathy when we were losing one of our pets earlier this year. Read Less

Have gone to them for over 15 years. I have 5 dogs. They provide outstanding care and don't charge you your life. I won't change period. It's on a first come first served basics. Cash or credit card. They impress you with providing your animals outstanding care. They don't waste time. Have outstanding Vets on duty. Read Less

I have taken my pets to this clinic for 13 years. The staff is so nice, they are reasonably priced, and we are always in and out quickly. I like that I do not have to make an appointment. I live in Dallas, but this is worth the drive. Read Less

I've been bringing my dogs and cats to Dr Miller over 30 years. I wouldn't think of going anywhere else. Most of the staff are long time employees, and I always feel welcome. They will let you know in a minute if you put your animal on the counter, which always makes me smile. THEY ARE THE BEST!!!@ Read Less

I began using this clinic several years ago once I became disabled and could no longer afford my high priced vet in North Dallas. The care here is incredible! The staff are friendly and have a genuine concern for their customers and their pets. Every experience of mine at this clinic has been a positive one. Read Less

i have been taking my pets to this clinic for a little over 3 years now. i love the staff. they treat you like family as soon as you walk in the door. the prices are lower than the average vet so that is very good for me with being a mother of 3 growing boys and 2 growing dogs. i love this clinic and would not choose any other clinic for my animals Read Less

Took my dog there for years and they never mentioned the fact that his patchy, thin fur and skin discoloration was caused by hypothyroidism. A new vet noticed his symptoms as soon as we set him up on the exam table. The prices are lower than average at the FB Animal Clinic but the building is run down, the inside needs a deep, thorough cleaning, and the office staff is downright rude. You get what you pay for...keep that in mind. 2 out of 5 stars from me and that's being generous.Read Less

For all those who are taking there pets here if you truly love your pets you would reconsider taking them to this awful place. My boyfriend had a dog that was perfectly fine she was barking jumping around and being cheerful as always but after we took her here to get her shots she comes back with parvo. Thanks to this place we lost one of our closest friends. If your a pet owner that loves and cherishes there pet I refer you to go somewhere else unless you want your pet to suffer from parvo. This vet is not clean an is probably full of diseasesRead Less

My family has been going here for 25 years. Always received good service. Worth the effort to check them out! I appreciate them so much that I now work there part time. And yes it gets overwhelming sometimes but the animals need this place. And yes sometimes the two legged animals are the ones who are really the needy. We all have good and bad days. The Doctors are greatness! Read Less

Im not going to base my experience from a phone call i gave them asking about the prices for my dogs vaccination. If i did it would be one star. My dog is not fond of men very much bc of his past. I had a male vet help me the first time. Had to put a muzzle on him. Vet just grabbed the leash and pulled my dog. My dog did not appreciate that tried to get away from him. Vet gave me meds to give my dog so he can calm down and bring back. Came back advised a woman vet to help me. She was very kind gave him a treat and let him smell her. Got the shots and left very happy. The staff and receptionist there are very nice. Seems like some on here aren't taking a liking to them. I found my experience to be amazing and will come back. Especially for price i pay.Read Less

I have been taking our dogs to this clinic for many years and have never had any issues with the Veterinarians or their assistants. I've always enjoyed the service they have provided and have no complaints there. I, like many of their other clients, know that it will be busy, the staff will be overwhelmed, so just wait in line, be kind and courteous to everyone. However, this all changed yesterday because one of their receptionists made a mistake on our '"note card" and accused my family of something that never even happened. I couldn't even get information from her since she handled my paperwork and was unwilling to accept that she made a mistake. My groomer and I simply called them yesterday to try and get the last date of rabies shots for both of my dogs and the receptionist curtly replied that they are no longer allowed to provide service to us because my husband "cussed them out in November" (Please note, that this did not happen and it is completely false. My husband hasn't visited their clinic since January of 2015 and we always pay for our bills and get out). After listening to her accuse my husband of something that never happened, she finally told me the last date of their shots, but I wanted to talk to them in person to clear up the confusion since I still wanted to return there for future service. I went to the clinic and spoke with the same receptionist. I tried to tell her that she made a mistake and wrote an incorrect note on our record because I received service in December 2015, and I remember there was a gentleman there at the same time I was checking out who got upset about paying for medication. My husband would definitely not "cuss them out" but more importantly he wasn't even with me when I took our dog in! I really can't believe how she handled it and all because of some note she meant to write on someone else's "note card". It's funny that she thinks she remembers that day 100% and says she never forgets a face - but what face is she talking about? Does she even know what my husband looks like? He rarely goes there. I asked her how we could rectify the situation and she just kept saying, "there's nothing to rectify". That is so outlandish! She wouldn't even let me speak with anyone else and pointed to a sign that says, "we have the right to refuse service". This whole situation is a fail for the Animal Clinic of Farmers Branch. You should not expect great service from the front-end staff nor expect to have any kind of rational conversation with them.Their response is always curt. I usually kept my head down and waited in line like everyone else, not trying to bother anyone. I honestly don't know how a silly mistake turned into something worst.Read Less

They have been the best vet all my pets have had for about 20 years now. They can be rude but only if you're rude. You don't even have to make an appointme!! It is first come first serve except for those that require appointments like surgery. They are the only vets that are not scared of the dogs. Anywhere I took my dog and said they were pit no one would come close or exam them. However these guys don't care about breed or size. I definitely recommend them all the time! Their services are cheaper than all the other vets around. Really no complaint except the waiting room is pretty small but it's always clean. Thank you guys for helping us with our pets.Read Less

We have taken our pets to Animal Clinic of Farmers Branch for 14 years, but sadly, we will no longer be customers. The vets are OK, and yes, the place does not charge as much as other places; however, it's too hard to ignore the rudeness of the front office staff. This morning I watched as a young couple took a sick dog in there and were turned away because they had not been polite on the phone the previous evening. (At least that's the impression I got.) The young man tried to apologize and explain that this had been an emotional time for them because their dog was very sick. This young couple came in with what appeared to be their father, and it was obvious they were very concerned about the dog. He asked to please let their dog see a vet and were told, ""There are other vets."" After hearing that, my 14 plus years as a customer are over. I, too, have been a victim to extreme rudeness both in person and even on the phone when talking to the front office staff. (And I was never even rude to them on the phone or in person.) It's really not worth the drive and stress once you arrive there. Our dog's cards have been lost, and I've heard comments and language coming from one of the staff members as I have waited in the waiting room with nothing to listen to but their conversations. I could go on and on...Just avoid this place. I've heard Plano Animal and Bird Clinic have low cost vaccinations as well. I am going to try that place. I hope the young couple get some help for their sick dog. Read Less

This is definitely a low cost clinic and soft on the wallet in comparison to your normal big city vets. With this being said...If your a pet owner that has compassion, then your probably not going to like this place. On the other hand, if your dog is just a dog or your cat is just a cat then your good. Unfortunately, I fall into the category of compassion. I took my sweet, beautiful girl bulldog that I ""rescued"" four years ago to this clinic...thought I'd save some money. Got no greeting from the staff other than ""have you been helped"", got shuffled into a room, got my dogs shot and got shuffled out. No questions asked about her health, how she was eating, sleeping or getting around, etc. This was on a Saturday morning...She died on Monday morning, no warning. Monday afternoon, I decided to call the clinic and at least let them know that my dog had died so that they could pull her information card from their files...the response that I got was ""oh, okay...I'll let them know."" (click) the phone line was as dead as my dog! This is the type of service that you should expect from these ""trained"" professionals... Offering ""low cost"" services doesn't have to be ""low quality"". These people have the same educated back ground as any other veterinary clinic. Would I use this clinic again, should I get another pet? Possibly...but at least I would go in knowing that the perception of the staff is ""get in-get out"". Read Less

I've brought my animals to this clinic since I was a teenager and I've never had any problem with them at all. ACFB is a no-frills clinic. Come in, get what you need done, and go. This is old school veterinary care without all the bells and whistles- reminds me of West Texas cattle ranch vets without the cows. If you want your animal to be well taken care of without spending an arm and a leg doing it, this is the place to bring them. If you want to be coddled and your animal to be treated like its owned by the queen mother of England, go pay higher prices elsewhere for smiles, tears, and pats on the back. A word of warning to new visitors: this place is busy. Its a madhouse! And not for lack of trying to keep things organized, but for the fact that their schedule is perma-booked months in advance. You can walk into that clinic at any moment of the day while they're open and wait in line behind 20 other people. The staff aren't at all rude. They're doing their best to be efficient. Maybe a little brusque at times, but I highly doubt the ones who call them ""rude"" could handle a room full of pit bulls eying teacup poodles like its lunchtime without a bit of strident speech to clueless owners! All of my animals come here and received the very best of care. I have heralded their name to friends, family members, and strangers looking for a veterinarian that this is the place to go. I will continue to bring my animals here until the end of time or I move too far away to make the trip! Read Less

I have been going there for three years or more and they have done a great job taking care my two min pins and I live in Roanoke now. Never have had a problem with them and will continue to go there even though there are vets that are closer. Read Less

I take my dogs to Animal clinic of Farmers Branch, because they are cheaper than other clinics, but THE FRONT STAFF ARE VERY, VERY ,VERY RUDE AND UNPROFFESIONAL. they are always crowded of people and the doctors are either rude or nice they have missdiagnosed one of my dogs illness and you still have to pay for the missdiagnose. Read Less

PLEASE READ THIS POST ENTIRELY- MAY BE A LITTLE WORDY BUT IT IS STRAIGHT FROM THE HEART AND YOU WILL NOT REGRET BEING INFORMED. I am a first time Maltipoo owner and I would highly recommend Animal Clinic of Farmers Branch to anyone. The animals come first here. It's definitely not a fancy place but the people are incredibly caring and the customer service is awesome. Not to mention the price. My puppy's first visit only cost me $25.00 and I got a free one month supply of Flea, tick and heartworm medication. A few days later we noticed that our puppy was not eating, had diarrhea and vomiting . It was after hours and we could not bring him here but had to go the VCA Angel animal hospital(DON’T GO THERE) in Flower Mound. It was almost like the lobby of a 5 star hotel and the puppy tested positive for Parvo. They gave him some dextrose and told us that it would cost over $2000 to treat him without any guarantees. So I decided to take him home. This place charged me $98.00 and had the nerve to tell me that they had given me a $45.00 discount!!! The stupid incompetent vet dressed in a designer lab coat with designer glasses typed up a note that she wanted me to sign stating that I had refused treatment for my dog which had a bad fracture!!!!! What an idiot!!! I gave my dog some Pedialite mixed with pancake syrup about 10 cc’s using a regular 5 cc plastic pharmacy syringe (no needle) orally, a few times that evening and cleaned him up a few times with some warm water and puppy shampoo. I ensured that he was thoroughly dry, brushed his fur and let him sleep it off. The Next morning I went back to the Animal Clinic of Farmers Branch and had the pleasure of dealing with Dr. Miller and his staff (wonderful caring individuals). They did not try to push any kind of agenda or try to rip me off. I voluntarily asked that they retest my dog Rex for Parvo and they did, after which they performed a sanitary shave, gave him an antibiotic and an IV for fluids. I glady paid them $96.00 for their wonderful service which would have cost me a lot more elsewhere. So if you have money to waste and like fancy places with incompetent doctors go somewhere else like the VCA Angel clinic in Flower Mound. However, if you are an individual who has a sound mind and is able to think straight - go straight to the ANIMAL CLINIC OF FARMERS BRANCH…..FOR THE BEST POSSIBLE SERVICE AND CARE FOR YOUR MONEY…..Don’t believe me go see for yourself!! Read Less

We have used this clinic for over 10 years. The vets have been quite good with various different problems with our Westies and our Scottie Mix. The rates are very reasonable and I rather like that you just drop by for your annual vaccinations no appointment needed, but you have to wait if you go on Saturday mid-morning. If you want bells and whistles this is not the clinic for you. Dr. Miller built this years and years ago and it is very basic, but it has not affected the level of care. The front desk people can be brusque, but part of it is there are lots of people all at one time for routine stuff and they don't have time to chitty chat. Read Less

My family has been using this clinic since I was a child. The low prices really help make it possible to care for my pets. However, not all the vets on duty are good ones. Definitely avoid Sherry Marrs - she refers everyone to specialists instead of treating the problem. Read Less

My wife and I take our cat and dog here and we couldn't be more pleased with the service and the prices. Yes, it's a little more austere than the place we used to take them, but it's also about 1/3 the cost! We have numerous friends in Plano and Dallas who drive there to have their animals treated. If this place didn't exist, our pets would get far LESS care because we couldn't; afford it elsewhere. As it is, our pets are well cared for and we are very happy. Read Less

The front office staff has been rude and inconsiderate for the 14 years I've been going there. Professional they're not. The docs are quick but really lack personality. I only bring my pooch here for the affordable prices. Read Less

I wish I could give this clinic 10 stars! They are wonderful! A friend of mine recommended this clinic after taking her 2 adorable pugs for vaccinations. I was looking to neuter my dog (poor thing) at a reasonable price and ACFB only charged $70 for the operation and $40 for the drugs. They also gave him other shots, a heart-worm exam AND a 12 month supply of heartguard for $158 TOTAL! They also gave us a free ""neuter kit"" from Iams that included more information on post-neutering care, dog treats, a dog-food measuring cup and coupons. My dog is a scaredy-cat (seriously!) but the staff treated him so well and he didn't seem that nervous going in and only a bit sad when we picked him up later that day. In about a week his wound was almost completely healed and he's back to being cheerful and playful. I highly recommend this place. They are not as fancy as other vet's.. they won't email you and probably won't send you reminder's in the mail, but they work well and that's what counts. A++++ Read Less

We were very disappointed with the front office staff professionalism. The prices are very inexpensive, however we learned that you can get what you pay for. There seemed to us a confused front desk, unaware of check in wait, unaware of payment processing, and not cooperative about when or if you can speak to the owner to get clarification of proceedures. Our pets & us as pet owners have found a new and polite home for our pets. Read Less