Wow, that's an incredibly negative review that I find difficult to accept as all true. While something most certainly happened to result in such a scathing review, this experience sounds more like a ... Read More
Wow, that's an incredibly negative review that I find difficult to accept as all true. While something most certainly happened to result in such a scathing review, this experience sounds more like a result of poor communication, and since productive communication requires at least two people, I have learned through dissatisfaction to ask specific questions so I know exactly what to expect before service is rendered. I'm not perfect at this, but am reminded of my part, my responsibility in good communication each time I find myself less than satisfied.My own experience, as well as three other families that live in my community, have experienced nothing but warm, welcoming, professional, informative, and above all, compassionate service from the entire staff at Animal Crossing. Over the years we have all been to several area Vets and agree that Animal Crossing is superior in almost every way. Lastly, I applaud you Dedre for leaving your name in your review. I know how heart wrenching & upsetting pet parenting can be, and I wish you all the best in your future pet parenting experiences. From one animal lover to another, Sincerely,Carolyn Miller Read Less