I called around 3/4 different places and they were the only ones to be able to make an appointment for the same day. Considering I am the type to want to knock out a lot on my to do list on my rare days off, and procrastinat like crazy on scheduling, I was very impressed. Customer service was tip top, and it was very clean and tidy. They controlled my big doggie with ease. Read Less

Dr. Knapp and his staff always take great care of my two cats. My male cat doesn't like men, but he likes Dr. Knapp. When I first moved into the neighborhood many years ago, Dr. Ellison cared for my cat Sara, and she loved him. I wouldn't take my babies anywhere else! Read Less

The best ever! They helped me through a very difficult decision. They were so kind....in my time of need...they were there. And they took wonderful care of my Skids for a very long time. She was 19+ years old. Thanks to me and them, Skids had a wonderful life. Broke my heart when I had to say goodbye. Read Less

Debbie (the vet's wife) is very kind, but the vet there... oh boy where to begin. I took my uromastyx in for potential tail rot.#1) he told me my lizard's tail would grow back. It would be a miracle of science if it did because it is a lizard, not a gecko. Lizard tails do NOT grow back.#2) he stated Uromastyx require humidity, this was directly after we discussed where they were from, which is an arid desert and they require 120* on their hot spot and 80* on their cool end.#3) he informed me cold is terrible for reptiles (in a general manner he stated this). Whilst this is true on very very rare occasions (think along the lines of animals from the equator regions where the seasons do not change, and at night it holds the heat), this is in general terms VERY wrong. Most reptiles brumate, it's a type of hibernation. #4) he couldn't understand temperature variants within a tank and how you can manage the 120* and 80*... it's pretty simple really, you place the heat lamp in there, near the critter (you know if you touch a light bulb it burns, you get within 4" it's warm, you back away, in particular if there is lets say a metal dome around it, even outside of the beam of it, it becomes considerably cooler. Amazing science there. This guy was about as arrogant as you're hearing from me and deserves this type of statement. I said it on Facebook, I'll say it again, his bedside manner would make Trump look like an angelic hospice nurse in comparison. His sweet wife was excited about the birth of their grandson, and when I congratulated him he literally said "meh".I will never take another animal to them and I will ensure the reptile community is aware of how poorly he understands them even while trying to market himself as an exotic vet. Read Less

Prices are amazing compared to other vets in the area. The office and animal staff seem to genuinely care about the animals. After care was explained multiple times to confirm understanding. They also checked up on my boy and sent a card after surgery. Very caring staff!! Read Less

I stumbled upon Dr Knapp and Dr Ellison over 10 years ago after having a kitty get worse and worse who was being treated for months elsewhere. Immediately upon exam a correct diagnosis was given. The doctors are extremely knowledgeable, caring and supportive. You will not be financially drained because the animals best interest is at heart not their pocketbooks. I would not go anywhere else for my animal family treatment. Read Less

Great clinic and great vet.  We recently had to take our cat to an after hours clinic over the weekend because he was hurt and limping and the vet was rude and just told us our cat was fat.  We made an appointment on Monday at this office and the vet took the time to check our cat out and make a proper diagnosis.  Everyone is very nice and attentive and they make sure to explain everything thoroughly.  I would highly recommend this vet to everyone. Read Less

Love this place! We have a huge pit bull... He is a big sweet baby, but is often judged and treated differently... NOT HERE! They were so good with him (and budget friendly). We will never take him anywhere else! Read Less

We had a great experience with Dr. Craig Verwers. Our office love bird, allegedly, was allowed into a room with a ceiling fan that was running and was hit. The obvious result on the bird was a broken tibia on his left leg. We took the bird to Dr. Verwers after a recommendation from a friend. He examined the bird and took an X-Ray to determine the extent of the injury and exact location of the break. Lucky for the bird, it was a candidate for surgery to insert a pin inside the bone and connect the two sections that were broken. The cost of this surgery was in line with another alleged estimate from the person who allowed the bird into the room with the fan and used as justification by him and others in the office to argue that nothing could be done for the bird. Several other office members thought otherwise and one office member volunteered to pay for the procedure to insert a pin on her leg and the office will conduct a fund raiser to try to pay some of the money back to that pure soul and great guy (I am that guy so I am being biased ! ). BUT, I can say that the folks at Ridglea did a very nice job on the bird and now her prospects for a recovery and future use of the leg are very high. If I lived near that clinic in Fort Worth, I would take my own two dogs and two cats there (YES, I have too many animals and cannot take another one in). Read Less

Abslolutely TERRIBLE. I will NEVER take my cat, Birdy, back there. They had all kinds of tests they wanted to run on him, but when they figured out that he isn't particularly receptive to being handled by strangers they decided he didn't need them after all. Isn't it their job to figure out how to handle uncooperative animals? When I picked him up, the receptiionist let me know how frustrated they were with my cat. In fact, she told another worker "You can go get THAT one. Ugh. I'm not going near him". Well, apparantly no one had, because they brought him to me in his carrier, which was filled with his own cat feces and urine. A$$h@les! Read Less

I also must answer to pmburk's review. I first encountered the staff at Ridglea Animal Hospital last June when my 12 year old Samoyed became seriously ill. We had recently moved to the area and did not yet have a vet. I called and was told to bring her right in. I knew she was going to have to be put down. She was that sick. The staff was very helpful and kind. I was allowed to be in the exam room and Dr. Knapp was very sympathetic and offered advice that there was some treatments that could alleviate some of the problems, but not cure her. I chose to have her put down, for the fact that she would continue to suffer and I couldn't do that to her. I was given the option to be present when they put her down, but I chose not to because I knew I wouldn't be able to let them go through with it and she would continue to suffer. A week later we received a sympathy card from the clinic which I felt was very thoughtful. A week after that we got two 8 week old Miniature Schnauzers and they have been under the care of Dr. Ellison from the start. I have always been in the exam room with them, and they have always received good care from the staff. While we don't see Dr. Knapp very often, Dr. Ellison is patient, kind and obviously loves the animals in his care. The clinic in the previous comment doesn't sound at all like Ridglea. Read Less

After taking my dogs to Ridglea Animal Hospital and Drs. Knapp & Ellison for the past 10 years, I have nothing but a very high recommendation to offer. What pmburk said in their review sounds TOTALLY unlike any experience I've had at Ridglea Animal Hospital. When I had to put down my first dog, the welcomed me being present for the euthanasia and were very supportive of me during that time. Also with regard to exams, they have ALWAYS had me present in the exam rooms with my pet, which only makes sense, so that you're present to answer any questions in regard to your pet's condition as you've observed. So, that other review seems to me as if it could only be misplaced and perhaps about some other veterinary hospital. Read Less

I just moved to FW and needed a vet when my dog had worms. They were able to get him in that day and the DVM spent time with me answering all my questions that were not even related to the worms. They medicated my dog and then when I checked out it was only like 50 dollars. I was quite impressed.Read Less

After moving into the Ridglea area 7 years ago, I took my cat to this vet for upper respiratory issues. I dropped her off before work and later that day the vet told me she had pneumonia and was in bad shape. By 5 pm when I called to pick her up, they told me she needed to be euthanized. I asked if I could be present during the procedure (had done this in the past with another pet - never regretted it), was told no, that ""wasn't their policy."" I then asked to come see her to at least say goodbye, was told no again. They told me I could come ""pick up the body"" in about 30 minutes. I was the only person this particular cat liked, and I still feel tremendous guilt (yes, 7 years later) about the fact that she died without me and probably felt abandoned and scared with a bunch of strangers in her final hours. The fact that they do not allow presence during euthanization makes me wonder if they are doing something inhumane, or if perhaps my cat died or was killed in their care, and they needed to cover it up. They take your pet from you at the door and do not allow you past the front desk into the exam rooms, which I find extremely suspicious. What goes on back there that they need to hide? I do not trust any vet that won't allow you to stay with your pet and SEE what is happening. I HATE this clinic, and would never, ever take an animal there again. Do not recommend. Read Less

We LOVE going to see Dr. Knapp. He's always EXTREMELY helpful and takes the time to explain what's going on with our pets. The hospital has extremely affordable prices, it's nice to know that they're in it to help the animals, not to make a profit. Everyone there is so helpful and supportive, even if you just call to ask a quick question. I recommend the Ridglea Animal Hospital to everyone looking for a great vet. Read Less

Also Known as Ridglea Animal Hospital or on here as Ridgleq Animal HospitalI was just calling to get prices and asking questions. The woman who answered the phone was very nice, very helpful, and very friendly. I was calling about flea dipping, she asked if they (my 3 dogs) were up to date on shots, I replied yes. She asked their breed (the price goes upon that). After giving the prices she asked about their overall health, I explained that I think my biggest dog (17pounds) I think has allergies, I told her that he just had his bordetella (Kennel Cough) vaccine, but sneezes when he goes out in the back yard. She told me it is completely safe to give my dog Benadryl and gave me the miligrams for his weight. I followed up with calling other places to check their prices. I called back to make an appointment with this location, due to the price and the friendliness. The outside is not eye catching, but the staff is what caught me, and will keep me.Thank you! Read Less

I was previously taking my three dogs to Banfield at Petsmart when someone recommended Ridglea. Before that I used Westcreek and then Metro West. On my first visit we fell in love with the wonderful staff and doctors that took care of our babies. The bill was less than half of what I paid at Banfield for the same services. Now I recommend them to everyone where I work and have already met at least 8 other people that have already been taking their pets there for years! They are truly gracious and I won't take my pets anywhere else ever again. I can't say it enough. Read Less