Veterinary Specialists Of North Texas

Although I was not excited to have ended up in Dr. Kings office for my pup, I have to say how sweet it felt to be there every visit. You can not go see Dr. King and not notice the love and passion he has for animals and that in it self made me feel comfortable that we were in the right place. He helped me affordable treatment and staff is always friendly, Love it! Read Less

Although we didn't get the type of cancer prognosis that we'd hoped for, Dr. Stephanie Cook was so caring, knowledgeable, and helpful. She didn't rush us, sat and talked to us about options for over an hour, and was so compassionate. I felt they she really cared about the best interest of our dog. For instance, Dr. Cook weighed out the pros and cons of treatment and even spoke to us about alternative approaches to cancer. I'm not accustom this sort of bedside manner (mentioning other approaches that might take money away from her). My heart goes out to everyone who is dealing with cancer, but for the person who is seeking the best care for his or her beloved pet, s/he will receive great care and a full spectrum approach with Dr. Cook. Read Less

If you could love a cancer center, this would be the one. I've taken my puppy (yes our 6 month old golden got diagnosed with cancer, it happens) here for his radiation treatment and I think he loves them more than me! They've treated him like their own and they've helped ease my worry mind and answered all questions I've had. I've dealt with Dr.King but I hear Dr.Cook is just as amazing. The techs and front desk are all great. Couldn't recommend enough! Thrasher loves y'all! Read Less

Our 6 year old female dog, Peaches was recently diagnosed with T-cell lymphoma and after much research we decided to get a referral to VSNT. We have been working with Dr. Allstadt and we could not be more pleased with the care Peaches is receiving. Dr. Allstadt takes so much time to discuss the options and fully explain what the diagnosis means. The entire staff is wonderful and we are all doing what we can to make her a T-cell survivor! Read Less

BEWARE***BEWARE****BEWARE***BEWARE****BEWARE***BEWARE*** A little over two weeks ago I had a great consult with Dr. Reaugh re: the mass cell tumor on my pet's ear. I was told to come back in a few weeks for the surgery, and it was mentioned that an oncologist would work with him to consult and see what else, if anything might be needed. I go in today and suddenly I am having an appointment with VSNT, which unbeknownst, is a separate, COMPLETELY separate, company...although you go in the same door, go to the same exam rooms, it is not at all the same company.Then when asked why this was not brought to my attention in the FIRST consult with DVSC, there is no answer, other than, "We are separate" and "I know it is confusing". IF IT IS CONFUSING THEN CLARIFY IT UP FRONT! Then when I ask to get a copy of the quote from the first consult so I can see what the now "new cost" will be since VSNT is now involved, I am told I have to go to the front desk and get it from the DVSC person. WHAT?????? My understanding after my consult two weeks ago is, I was to bring in my dog in for surgery today. At that time, Dr. Reaugh would consult with the oncologist to review my pet and make any other recommendations they might be needed before the surgery that was scheduled. HOWEVER, what took place is another 1.5 hour appointment with "another company", another doctor (specialist) that was not part of DVSC, wasting an enormous amount of time and Dr. Reaugh would not even come back in to answer my questions because my appointment today was with VSNT. It is the most unorganized, frustrating, inefficient process I have ever witnessed. DAY TWO UPDATE. It gets worse. It was, and is, my understanding that the "recommendation" from Dr. Allstadt was just that, a RECOMMENDATION, and the information was provided to me so I could make the best decision for Chloe. However, I had a confirmed appointment with the Trinity Mills VSNT today, and just before the appointment, I received a call from Emily that Dr. Lang is refusing to do surgery unless all lumps are aspirated and sent to pathology. Chloe is a Weimaraner that is prone to fatty masses. She is almost 10 years old and has numerous fatty masses. Now you want to aspirate every single one of them, send them to pathology even though they have been for quite some time. I do not want that for Chloe. I do not want that invasive of a procedure done. I want the mass cell tumor on her ear removed. However, Dr. Lang is now refusing to do the surgery and is trying to force me to have every mass checked. What happens if two weeks after the surgery she gets another mass cell tumor. You can not predict everything and you do not know if the fatty masses are of any concern. So why can't you just do the surgery for the EAR???? The original vet is willing to do it. That vet clinic (highly respected clinic that referred me to you) is not requiring all this other work. They told me this is a simple procedure, and Chloe will come home that day. That clinic knows home is the best place for the animal, especially after surgery. But not VSNT. VSNT has made this a huge ordeal, requiring much more than what is needed or wanted, and told me Chloe would have to stay the night. And to top it off, Chloe is on Prednisone, and her prescription is now done BUT you have not provided any recommendation for how to proceed with that. Yet YOUR very own discharge papers state: Prednisone 20mg: Give 1/2 tablet by mouth once daily. Do not stop suddenly without orders from a doctor. I have now called several other clinics (many who refer to you) and told them this story. They ALL agree the handling of this situation is not appropriate. YOU DO NOT HAVE CHLOE'S BEST INTEREST. Read Less

This place sucks. I set an appointment to have my dogs nose microscoped. When my wife shows up to the appointment the vet insisted we had more blood work done. And a CT scan. Basically I paid 500 dollars yesterday for blood work with no answer on why my dognis sick... Read Less

Our pet started chemotherapy 2 weeks ago to the facility off of Bryant Irvin and after first treatment did fairly well. She was supposed to have another treatment 1 week later, however they failed to schedule it and we ended up having to take her a day early due to this incompetence. The communication and follow-up was poor which resulted in our pet needing serious medical attention. We took her to the emergency FWVS since this is where she was receiving treatment for her cancer and VSNT was closed. The main reason we went to this Emergency facility was thinking they had access to her medical records. Thank goodness I brought her records with us because they didn't have access. Basically we were told they only shared space and not anything else with VSNT. The ER ran an enormous amount of blood tests and determined she needed a blood transfusion after 2 hours. However the blood they had on hand was expired so we then paid another large bill and then had to go to another Emergency facility in Mansfield for the treatment. While at the Mansfield facility and doing blood transfusion I called the ER at at FWVS again asking them to contact the Vet that had been treating our pet to see what her blood count had been, because this information was not in her record. They told me they would call the Dr. Burney and give me a call back. It has been 1 week since we had to put our pet to rest and we have never received a call from anyone at this facility. However, the Mansfield Vet hospital did call to see how she was doing. We spent over $2600 in that 2 week period at FWVS and placed our trust in this facility to help care for our pet. We didn't even get a phone call, therefore all I can say is "Cash Grab" and no personal concern. Read Less

Our pet started chemotherapy 2 weeks ago to the facility off of Bryant Irvin and after first treatment did fairly well. She was supposed to have another treatment 1 week later, however they failed to schedule it and we ended up having to take her a day early due to this incompetence. The communication and follow-up was poor which resulted in our pet needing serious medical attention. We took her to the emergency FWVS since this is where she was receiving treatment for her cancer and VSNT was closed. The main reason we went to this Emergency facility was thinking they had access to her medical records. Thank goodness I brought her records with us because they didn't have access. Basically we were told they only shared space and not anything else with VSNT. The ER ran an enormous amount of blood tests and determined she needed a blood transfusion after 2 hours. However the blood they had on hand was expired so we then paid another large bill and then had to go to another Emergency facility in Mansfield for the treatment. While at the Mansfield facility and doing blood transfusion I called the ER at at FWVS again asking them to contact the Vet that had been treating our pet to see what her blood count had been, because this information was not in her record. They told me they would call the Dr. Burney and give me a call back. It has been 1 week since we had to put our pet to rest and we have never received a call from anyone at this facility. However, the Mansfield Vet hospital did call to see how she was doing. We spent over $2600 in that 2 week period at FWVS and placed our trust in this facility to help care for our pet. We didn't even get a phone call, therefore all I can say is "Cash Grab" and no personal concern. Read Less

Unfortunately, I am having my second occasion to be a client of VSNT. We lost our rottweiler, Arco, in 2012 to adenocarcinoma. Dr. King and Dr. Roof especially were fantastic with us and treated Arco like their own. After a week of ICU care after some complications, which time Arco laid on blankets and pillows in the middle of the unit because he was too big to fit in any of their crates, we knew we had done everything we could and it was time to let go. Dr. Roof let us give him some sausage and biscuits and let us hold him while she injected the solution. She cried while she did it. We were never rushed and many of the staff including drs had come back to say goodbye to our giant sweet boy with tears in their eyes. They took care of the cremation and later we received a card signed by everyone. It meant so much.  Now our rottie girl Elsa is being treated for grade 3 mast cell cancer by Dr Burney. He is absolutely the best! Elsa loves him and his girls and they love her too! She was diagnosed in January 2015 and is still going strong here in September. We plan on her being around to see Dr. Burney for a long time to come, and when the time comes, we know VSNT  will be there to support us at the end. Read Less

Our 11-year old cat was diagnosed by our vet with mast cell cancer and she referred us to VSNT.  We found the doctors there to be efficient and easy to talk to.  They provided complete information about options, did not push us, did not give us false hope.  We elected to have her speen removed then 8 chemo treatments - she is now in remission, gaining weight and feeling great.  We credit these wonderful doctors, interacting with our wonderful Dr. Susan at Cat's Meow for this outcome.  Cannot understand reviews that indicated any lack of caring - we vehemently disagree with that assessment.  Good news - VSNT is building a facility in Fort Worth. Read Less

My original vet at Banfield couldn't effectively treat an aggressive cancerous tumor that returned after an initial surgery.  I was referred here and even though the trip was 90+ minutes, every visit was well worth it. They took amazing care of my Gretchen, treated her like one of their own. We feared amputation of her front leg originally, but my girl is still happily 4-legged. They did surgery first to remove the tumor, then did radiation after the wound was healed - all back between Dec 2012 and Jan 2013. Over a year later and that tumor still hasn't returned.  The staff was always great. The doctors were compassionate, knowledgeable and thorough.  Their expertise was well worth the time and money, I don't know if Gretchen would be here now if it wasn't for them. Read Less

If you expect sympathy from this facility when your pet passes, DO NOT hold your breath. I had to take her in over a weekend, so the original Dr.  was not available.  Sadly, my dog succumbed to her sickness as well, rather quickly. I do not have a problem with the treatment of my amazing companion, but what I did not received is sympathy from Dr. Burney when she passed. A facility like this you would of thought you would get some kind of phone call, but, I didn't AT ALL.  VSNT - you need to show some sympathy!!!! You are COLD HEARTED!!!!  I did receive a sympathy card, I didn't see his signature. Thanks for your concern DR. Read Less

Took my cat there after another vet was unable to diagnose his illness. I was desperate because he was so sick. They ran a battery of blood tests and said he needed a sonogram. I told them to go ahead and after about an hour they came out and said that their sonogram machine was broken.  I left with no help for my cat after spending about $300.00. They never called me back with results of the test. I called repeatedly and made a followup appt. To bring him back and thought maybe then I would get the results and the sonogram. Went in and still no results and the sonogram machine was still broken. Another $75.00 for some pills and exam. I finally decided not to throw anymore money away on this place. Found another vet that diagnosed kidney disease. This was a specialist who couldnt diagnose kidney disease in a cat? Then one of my friends dogs became ill over the weekend and took him to the emergency vet close by. The dog was running 106 fever  and had to be packed in ice. On monday morning they told her to transfer him to this hospital. I begged her not to transfer him there but she did anyway. After $1000.00 in tests and to this day never getting the results (said it was probably parvo) the dog died there. She asked to be called if the dog was getting ready to die but no call prior too death. We went over there and dr burney talked to her for a minute but was very detached. We were toldthe dog had only died 1 hr before and yet rigor mortis had already set in. While we were saying our goodbyes to the dog a woman from the front desk came into the room to collect on the bill! We told  her we would settle the bill as we were leaving! Then wanted to know when the dog would be picked up for cremation and she was very cold and said oh probably tomorrow! We felt really horrible about the entire situation when we left. Late that day my friend called to find out the results of the test and still no results and 2 days later no phone call back! This place is feeding off peoples desperation to help their pet and charging  exhorbitant fees but never following up! Read Less

NEVER again. Concur with Abby N. Wish I'd read sooner; referred by regular vet & location was convenient. BIG mistake.Took my cat in with non-healing bite wound. Was told to expect preliminary lab results by end of week. Paid over $1100 for tests. A week and a half later, they have NEVER called. During 2 calls initiated by me, receptionist said "results not in," "in a meeting,"   "vet will call you," etc.  9 days have passed. Someone on the vet staff should have called by now. To inquire about my cat's condition.  Asking, "any better or worse? "Any changes, new symptoms?"   Or "Call us, return if this or that happens."   Instead, we got NOTHING. 2 stars because vet who saw us was nice and took time during visit. He also made sure that pain was controlled.  Too bad I haven't spoken to anyone besides receptionist in over a week.Just a loving pet owner willing to eat peanut butter sandwiches for the month to take care of my baby. Who, by the way, is still ailing (in case anyone cares). I have no idea whether these folks are competent vets. I can tell you that the term "followup" isn't in their vernacular.  Guidance and counseling are not part of the plan This place will never, ever (NEVER) see another one of my animals. Read Less

These vets do not care about your pet, they are more concerned with their own personal lives, this is simply a job to them. I took my best friend here, hoping they could help him. The whole MONTH we were there he NEVER received ANY treatment. All of his tests were delayed by the doctors, they were more concerned with their vacation schedules than my dying friend. He was suffering.  I voiced my concerns for other symptoms he displayed at home, all my concerns were ignored and shoved aside. I should have moved him to a different specialist but I foolishly trusted them.After a month of not receiving any treatment, he succumbed to his illness and died. They didnt do anything for him,I went to multiple appointments, spent thousands of dollars, we basically offered them a black check and told them to do whatever was necessary to help him get better. Please learn from my mistake and dont take your pet here. Read Less

I find it hard to give a fair rating for the 'Veterinary Specialists of North Texas' because the good service provided by their medical technicians are totally overshadowed by the behavior of their reception staff ... The reception uniform of black 'scrubs' should probably have been a warning. Most businesses have attentive, helpful reception staff, but not here. The only one with any manners here is Holly, if she's not too busy. The other two - Donna and Yasmin appear to have no clue about how to treat people, particularly the people who keep their business alive. The worst time was on my third visit in about 6 weeks ... There was a temporary lady on duty and as my pet and I entered the office she looked over at us, then - instead of saying hello and asking me who I was or the name of my pet - she turned away and asked Donna (the reception team leader), "Who's that?" Donna glanced across the desk, muttered my pet's name and carried on with her business. The temporary lady picked up the phone to let the medical staff know my pet was there and then returned to fiddling with her computer. I stood patiently by the reception desk, expecting, hoping one of them to say hello, or even look up, but nope, nothing. I was ignored for 3 or 4 minutes before giving up and sitting down. I had so hoped I'd just been unlucky on the previous 2 visits, but sadly this thoughtless, disinterested behavior seems to be normal. The first person to speak to me was the vet technician who came to collect us about 5 minutes after we arrived. I must say that all the medical/technical staff I've met there have been friendly and sympathetic. Doctor Harris is also pleasant and seems to want to help her patients. I can't understand why these women behave this way ... Forget about getting a kind, friendly word from either Donna or Yasmin because 5 visits later that still hasn't happened yet, no sign of a smile for either me or my pet yet either. They do pay a bit more attention when it's invoice time though. Oh, and there's no follow up phone call the next day from them to check on my pet either - something my wonderful local vet reception staff always do after we visit them. I've even asked a few other people I know or have met there about their visits and how they were treated ... they had similar experiences too. So, in conclusion, I would rate Donna a '1 star', and; Yasmin maybe '2 stars' on a good day; Holly, '3 stars' and the medical/technical staff 4-5 stars. Be prepared for the frosty reception when you arrive ... Things improve dramatically once the medical staff take over, but you still have to head back to reception to pay the invoice of course ... Maybe someone will show these women this review and perhaps it might shock them enough to change their attitudes for the better - at the moment they make an already stressful time much worse .,. It would be wonderful if they improve their customer service skills, even a change from the black uniforms would be an improvement! Read Less