Banfield Pet Hospital
Frisco, Texas
General Info
The appointment process at Banfield Pet Hospital in Frisco unfolds in intricate layers allowing pets to have observational time before they begin their engagement. The speed at which progress unfolds aligns with the diverse requirements of Texas households. Upon arrival pets gain permission to investigate their new environment. The process embraces scent-mapping along with slow movements and selective engagement as integral components. The clinical team observes the animal's adaptation to floor texture ceiling acoustics and vertical presence. Each veterinary visit unfolds uniquely—some start with gentle palpation while others begin with visual exams or social acclimation. Pet owners receive invitations to disclose specific details such as their pet's preferred resting spots at home alongside the noises their pets avoid and the altered rhythms of mealtimes. Banfield Pet Hospital delivers a range of services that encompass injury evaluation alongside immune system diagnostics as well as muscle elasticity assessments while also addressing sensory aversion issues and managing chronic illnesses in co-partnership with pet owners. Examination formats undergo modification in response to breath patterns and freeze signals as well as gaze interruptions and limb withdrawals. Every examination chamber contains equipment for immediate alteration which includes portable stools adjustable lighting and optional barriers designed to decrease visual overload. The caregiving journey extends beyond the procedure and reaches its culmination at decompression. Pets receive a period to adjust their senses before departure. Owners receive behavioral pacing guides which detail the appropriate waiting periods before reintroducing stimuli along with instructions on when to offer food or touch and indicators that may suggest emotional lag or physical soreness. Banfield Pet Hospital engages with pets from Frisco and neighboring Texan regions to guarantee that each visit phase—entry, treatment, and recovery—aligns with how animals perceive movement, space, and sequence.
Services
Dental
Grooming
Microchipping
Vaccinations
Reviews
Cindy Howard
15 Jun 2018
REPORT
My chocolate lab MoMo has been seeing the team at Legacy Vet for the past 2.5yrs and one year ago they assessed him at a level 1 dental cleaning that he could benefit from. Over the course of the nex...
My chocolate lab MoMo has been seeing the team at Legacy Vet for the past 2.5yrs and one year ago they assessed him at a level 1 dental cleaning that he could benefit from. Over the course of the next year we continued to have his teeth brushed during his grooming appointments there at Legacy Vet and one year later from the last assessment, decided to take them up on the dental cleaning/scaling. Three things to recognize here...
1.) there was the potential that a year later he may have needed a level 2, but he didn’t, just the level 1 was still sufficient.
2.) I attribute that to a few things but 1 particularly, Legacy Vet’s effective grooming/and teeth brushing. Had we not been getting his teeth brushed he very well could have been needing the level to dental cleaning/scaling.
3.) The team was as always kind, thorough and professional.
Now they were a little pricey, but consider a few things here, a.) preoperative labs and EKG are included. b.) it’s not just the average procedural dental cleaning, Legacy Vet also performs scaling as humans would c.) dog is kept in ICU for observation until the very end of the day (not just we’re done, you can come and get him whenever. All three of these speak to their thoroughness and due diligence. So when comparing prices make sure you’re comparing apples to apples.
serenity bronson
22 Apr 2018
REPORT
Everyone was very helpful and friendly. My new baby is really sick and Dr. Kelly and the rest of the staff were understanding and tried to help with all of my questions. thank you all again.
Alex Blaeser
22 Apr 2018
REPORT
Great veterinary care and comfortable environment. My dog has a chronic illness and was experiencing strange symptoms. My previous vet shrugged it off so I came to them for a second opinion. When the ...
Great veterinary care and comfortable environment. My dog has a chronic illness and was experiencing strange symptoms. My previous vet shrugged it off so I came to them for a second opinion. When the lab results were not matching the symptoms he was experiencing, they consulted an internal medicine specialist vet which made all of the difference in his health. They also offer emergency appointments for a reasonable fee. Very happy with the care that they provide.
Jackie Johnson
4 Apr 2018
REPORT
I have been taking my sweet Sugar dog to LVH for several years. They are so sweet and kind to her. I have used their boarding services, their grooming services and their veterinary services. Everyt...
I have been taking my sweet Sugar dog to LVH for several years. They are so sweet and kind to her. I have used their boarding services, their grooming services and their veterinary services. Everything they do is top notch. When I leave Sugar in their hands I know she is well cared for. Sugar doesn't have many years left in her, but I will never trust any other vet the way that I trust the docs and staff at LVH.
MENG GE
3 Apr 2018
REPORT
I will give a zero star.
I left my two dogs with them for dog boarding. A few hours after I left town, they called me and defined my little boy as "difficult patient" and charge me extra 20 dollars p...
I will give a zero star.
I left my two dogs with them for dog boarding. A few hours after I left town, they called me and defined my little boy as "difficult patient" and charge me extra 20 dollars per day. My dog is NOT difficult!!!!! He needs a little bit more time to adjust. They are being so mean to him!!!!!!!!!!!! My boy had bad days before I adopted him. However, this was not his first time for dog boarding and he did just fine for previous times!!! We chose Legacy Veterinary only because we recently moved to this area. People who open pet care business are supposed to be kind and professional, but your staffs are NOT! Maybe your hospital is only good for "perfect kid" and I made a huge mistake to give you the chance to judge my boy like that!!!!!!! All I did was to pay, leave and I will never go back. Wish you luck
Tiffany Hinton
1 Apr 2018
REPORT
We are SO happy we finally found Legacy Veterinary Hospital and Dr. Cohen! Dr. Cohen has figured out issues that other vets (4 ) couldn’t give answers to and EVERY time I go I feel heard. Dr. Cohen ...
We are SO happy we finally found Legacy Veterinary Hospital and Dr. Cohen! Dr. Cohen has figured out issues that other vets (4 ) couldn’t give answers to and EVERY time I go I feel heard. Dr. Cohen remembers small details/concerns that I have regarding my dog. It’s an amazing feeling to know you are more than just a number.
This last visit our vet tech, Kayla, was absolutely wonderful....I’m a complete sucker when anyone gives my girl special attention. Kayla was wispering to Easton during the exam and her shot. The way all the techs care for my animal really touches my heart.
Stacey Ford
17 Mar 2018
REPORT
Yesterday was our first visit. Making an appointment on the website was really quick and hassle-free. I was even able to fill out the new patient paperwork at home and email it in - so convenient. ...
Yesterday was our first visit. Making an appointment on the website was really quick and hassle-free. I was even able to fill out the new patient paperwork at home and email it in - so convenient. Our cat is very shy and not used to being around strangers, but everyone we interacted with took such great care to soothe him and keep him calm. They answered all of our questions, and a few that we didn't know to ask. We'll definitely be back and recommend this office to other pet parents.
Hilary Arthur
11 Mar 2018
REPORT
I brought my girl in as this is an emergency clinic and she was having a seizure. This incredible staff took no time making sure the doctor was present and somebody was there to listen and understand ...
I brought my girl in as this is an emergency clinic and she was having a seizure. This incredible staff took no time making sure the doctor was present and somebody was there to listen and understand what was going on. As it turned out my pup did not need this veterinary clinic but needed a neurology specialist. The veterinary on duty gave us this information and then sent us to that emergency vet.
We were only there for a very short period of time but every single person we encountered was caring and helpful in making sure we found out what was the best alternative for my dog. And granted we only saw the doctor for under five minutes until she directed us to the neurology center. They had every right to charge us for this visit. But did not. They didn’t do an exam, they didn’t do any blood work, just gave us advice.. but still most people know in veterinary medicine you walk through the door, you pay a price. The people at this clinic put my girl, my dog, above the almighty dollar. And let me tell you what I would recommend them to anybody who ever asked me. I get that we were there for about eight minutes. But they had every right to charge us for that. And they did not. They made sure my girl was going to get the help that she needed. That is heart and that is soul and that is what you want in a veterinary clinic. Thank you to the outstanding team who was there last Wednesday afternoon at Legacy Veterinary Hospital! Your heart is so incredibly precious and valuable to those who come to you for help. Thank you for doing your job with so much compassion.
Belinda P.
28 Jul 2017
REPORT
THINK TWICE BEFORE HAVING YOUR FUR CHILD GROOMED OR BOARDED HERE!We took our 11 year old lab to have her nails clipped today. The ver tech took her in the back and after they were done she came out bl...
THINK TWICE BEFORE HAVING YOUR FUR CHILD GROOMED OR BOARDED HERE!We took our 11 year old lab to have her nails clipped today. The ver tech took her in the back and after they were done she came out bleeding from one of her paws. They aid they, " put something on it" to stop the bleeding, however she bled on my husbands back seat of his car, on the carpet at home, and on a towel. She is in pain, and all the front desk has to say was, you can put some cornstarch on it. " We returned a second and the front desk said there was no way she was handled roughly. Her bleeding paw was a result of poor skill on the part of the vet tech. In 11 years of having her nails clipped by previous vets in Georgia and in Tyler Texas she was never injured like she was today. Of course there was not management there on a Saturday so the front desk emailed the office manager. I would give them no stars if I could. She received ok care as a result of her aging dog checkup ( after we spent over $500) There are plenty of vets out there, and we will be choosing another.
Ron L.
28 Jul 2017
REPORT
Very nice staff, caring and personable Doctors. Make you feel welcomed as soon as you arrive.
Dara A.
28 May 2017
REPORT
I'm obsessed with my fur babies and so it's really hard for me to feel comfortable when my baby is sick. I've taken my pup to see all the vets here for regular visits as well as emergency ones. They a...
I'm obsessed with my fur babies and so it's really hard for me to feel comfortable when my baby is sick. I've taken my pup to see all the vets here for regular visits as well as emergency ones. They always take care of us and are very friendly and professional. They may be pricier than other vets but you really get great service and peace of mind with them. Thanks guys!
Margot Burrell
27 May 2017
REPORT
Dr Erin Kelly.... thank God for Veternarians like her! I have know her over 12 years and she has saved countless lives of our furry four legged friends and loved ones. God sent me and my animals Dr Er...
Dr Erin Kelly.... thank God for Veternarians like her! I have know her over 12 years and she has saved countless lives of our furry four legged friends and loved ones. God sent me and my animals Dr Erin Kelley as a special savior to my dearest little ones. The staff is always so helpful and ready to assist they too are a special treat. Margot O Burrell
Brad Gerron
26 May 2017
REPORT
We absolutely love this place. You are going to be hard pressed to find a more loving and caring Veterinarian in the area. Dr Kelly is amazing and has handled the treatment of all of our fur babies as...
We absolutely love this place. You are going to be hard pressed to find a more loving and caring Veterinarian in the area. Dr Kelly is amazing and has handled the treatment of all of our fur babies as if they were her own. The atmosphere is nice and cozy and very clean. If you don't give them a try, you're missing out.
Emily Denny
25 May 2017
REPORT
Dr. Cohen did a great job when our small pup sprained her knee last month. Front desk is always friendly and does a terrific job reminding us of follow up appointments. Highly recommend Jay for groomi...
Dr. Cohen did a great job when our small pup sprained her knee last month. Front desk is always friendly and does a terrific job reminding us of follow up appointments. Highly recommend Jay for grooming. My dog and cat always enjoy seeing him and he does a fantastic job grooming our Schnauzer pup. We always get compliments on our cat's lion cut, as well. Highly recommend.
Jennifer A.
24 May 2017
REPORT
We have been seeing Dr. Ryder at Legacy Veternary Hospital since last August when we moved here from California. She and all the staff are so wonderful and caring. Dr. Ryder is truly amazing with our ...
We have been seeing Dr. Ryder at Legacy Veternary Hospital since last August when we moved here from California. She and all the staff are so wonderful and caring. Dr. Ryder is truly amazing with our Fur Babies, Maizie and Bella. They are older and we needed to find someone who would care for them like we do, and we are extremely fortunate to say that we did.The staff at the front is always there to help and have always taken good care of me when I call. We would recommend Dr. Ryder and Legacy Veterinary Hospital for all your animal needs!
john dicksa
24 May 2017
REPORT
Legacy vet is the best. Dr. Julius and his staff are professional ,courteous and deliver excellent care at a fair price. One of our dog's has had both knee Replacements performed there. She now runs f...
Legacy vet is the best. Dr. Julius and his staff are professional ,courteous and deliver excellent care at a fair price. One of our dog's has had both knee Replacements performed there. She now runs faster than our other dog. I would not take my pets anywhere else.
Joyce White
24 May 2017
REPORT
I have taken my dogs to Legacy since we moved to Frisco, which has been about 10 years. The dogs have always been treated very well and I have confidence that they are receiving the best care possibl...
I have taken my dogs to Legacy since we moved to Frisco, which has been about 10 years. The dogs have always been treated very well and I have confidence that they are receiving the best care possible. They add the personal touch. They always call me and the dogs by name. We see Dr. Kelly now and she goes over and beyond relating to the pets. I use Jay for grooming. He is absolutely wonderful with the dogs. I highly recommend Legacy Vet Hospital. ( and my dogs do too!)
Jessica D.
30 Apr 2017
REPORT
I thought that the staff was personal and knowledgable. I really appreciated their love for animals and the attention they gave my animal. I personally loved that they stopped everything for an emerge...
I thought that the staff was personal and knowledgable. I really appreciated their love for animals and the attention they gave my animal. I personally loved that they stopped everything for an emergency. I can see where if you were in a hurry or on a strict schedule this may cause problems. But for me, I appreciate this! If it was my animal that had an emergency I would want them to drop everything for her. Thank you for the great service and personable staff! We sure will be back. We recently adopted a kitten and will need to be back in soon! We will be leaving our current vet to be one of legacy's client!
Marien A.
31 Mar 2017
REPORT
We're new in the area, it was my pet's first visit and all the staff were super friendly, clear on the treatments, efficient and they took full advantage of the exam (1st exam it's free) so we didn't ...
We're new in the area, it was my pet's first visit and all the staff were super friendly, clear on the treatments, efficient and they took full advantage of the exam (1st exam it's free) so we didn't have to return several times.
Joeli M.
12 Mar 2017
REPORT
We took our newly adopted senior kitty in for a baseline exam and general check up. Each staff member we encountered was kind, attentive and listened to our (brief) history. The vet wrote a treatment ...
We took our newly adopted senior kitty in for a baseline exam and general check up. Each staff member we encountered was kind, attentive and listened to our (brief) history. The vet wrote a treatment plan out, with pricing, along with her recommendations on what the priorities were. We never felt pressured and were allowed to make our own decisions on what we wanted to do next. They are open seven days/week, with extended hours during the week - that's important to us!! Full hospital, boarding and grooming on-site as well. We've been searching for a new vet and we'll be transferring the care of our 14 year-old dog there as well after we moved over an hour away from her long-standing vet.We visited on a Saturday morning and they were quite busy, with lots of dogs barking in the background. This might be unsettling to timid animals or pet owners in emotional distress.
Joel P.
28 Feb 2017
REPORT
Great practice! Super nice people that love pets.
Heather Briglin Gadawski
15 Feb 2017
REPORT
We love Dr. Cohen! She has provided exceptional care to our sweet kitty, Buster. He fractured his femur and Dr. Cohen has followed him throughout the entire recovery process. Buster had surgery a few ...
We love Dr. Cohen! She has provided exceptional care to our sweet kitty, Buster. He fractured his femur and Dr. Cohen has followed him throughout the entire recovery process. Buster had surgery a few weeks ago and is healing quickly. We're grateful for the help and guidance of Dr. Cohen & the staff at Legacy Veterinary Hospital.
Amanda S.
12 Feb 2017
REPORT
I was an emergency walk in. The entire staff was extremely nice. The tech and veterinarian walked me through everything very thoroughly. My dog was well taken care of. My regular vet office is closed ...
I was an emergency walk in. The entire staff was extremely nice. The tech and veterinarian walked me through everything very thoroughly. My dog was well taken care of. My regular vet office is closed on Sundays. So I am thankful this one was open.
Andy
5 Feb 2017
REPORT
This place is awesome we had an emergency with one of our animals and even thou we are not regulars they accepted us and help us when we needed it
Matthew Masse
4 Feb 2017
REPORT
Great staff and doctors. I know my boy is in good hands when I bring him here!
Peyton Lunday
4 Feb 2017
REPORT
Everyone I came across here was so helpful and friendly. Monday My dog Koda had to have pretty intense surgery and they operated on him and got it done. They let me know the surgery Koda had to get w...
Everyone I came across here was so helpful and friendly. Monday My dog Koda had to have pretty intense surgery and they operated on him and got it done. They let me know the surgery Koda had to get was a major surgery and it's possible he wouldn't be able to recover due to so much being done to his body. They said they will do absolutely all they can, but the odds didnt look good. I took the chance anyways cause I wanted to give my baby boy a chance at fighting through it. I had to take him to am overnight care place for recovery after the surgery. I got a call from Dr. Kelly the next day and she said she was calling to check on Koda and wanted to see how he was doing. I appreciated her checking in. Not only did she check in that day, but today I got to bring Koda home and I got a call from her. She was calling to let me know how happy it made her to see my little guy recovering from his surgery beyond better than any of the vets I came across had expected. She kept up with the steps of his recovery the 4 days he was at the specialist care. That means so much to me to have had these people care for my baby boy, because my baby sure means a lot to me. Thank you Dr. Kelly for going beyond your job of being a vet and caring for your furry patients as much as you do! I'm happy to have my Koda back home where he belongs
Jessi Butti
25 Jan 2017
REPORT
This vet office is the absolute best! We have 4 dogs and they have all been in to see Dr. Kelly! She is so caring and knowledgeable with our pets! We had some rare medical issues with one of our rescu...
This vet office is the absolute best! We have 4 dogs and they have all been in to see Dr. Kelly! She is so caring and knowledgeable with our pets! We had some rare medical issues with one of our rescues and she continued to treat and explain everything to us every step of the way. I know my fur babies are always so well taken care of when they are at the clinic! All of the staff is very friendly and helpful! Waffle, Buttercup, Pig and Frog all adore Dr. Kelly!
Cindy Nelson
20 Jan 2017
REPORT
Dr. Cohen is so caring! She takes care of our little stray dog, Josephine. Our little dog is elderly and has multiple issues, but we always feel reassured after a visit. The staff is wonderful & Josie...
Dr. Cohen is so caring! She takes care of our little stray dog, Josephine. Our little dog is elderly and has multiple issues, but we always feel reassured after a visit. The staff is wonderful & Josie loves Dr Cohen...so do we!
Debbie Winfrey Manos
8 Jan 2017
REPORT
We have been receiving great care for our cats and dog for over 14 years! Love the droctors and staff at Legacy Vet!
Madeline McIntire
28 Dec 2016
REPORT
Dr. Kelley is the absolute best vet we've ever used. Both of our cats have health problems and Legacy Vet has worked with us 100% of the way to get the best treatment for them. Couldn't be happier wit...
Dr. Kelley is the absolute best vet we've ever used. Both of our cats have health problems and Legacy Vet has worked with us 100% of the way to get the best treatment for them. Couldn't be happier with all the staff there and the way we are welcomed into their caring family!
Samantha G.
28 Nov 2016
REPORT
My dog recently got her teeth cleaned. Naturally, I was nervous because she was going under, but they do dental the right way - constant monitoring and fluids! I will continue to use Legacy Vet! Amazi...
My dog recently got her teeth cleaned. Naturally, I was nervous because she was going under, but they do dental the right way - constant monitoring and fluids! I will continue to use Legacy Vet! Amazing staff....front desk, boarding, techs, doctors...they truly care about your pet! I needed at clinic that would make me feel comfortable with the care of my dog and I found it here. I could not think of more capable hands than Legacy Vet Hospital!
Jennifer M.
1 Nov 2016
REPORT
I can't say enough good things about the people here! I've had the best experiences here. Even when I get not great news. The whole staff does a great job caring for my sweet old man Deuce. I come her...
I can't say enough good things about the people here! I've had the best experiences here. Even when I get not great news. The whole staff does a great job caring for my sweet old man Deuce. I come here for everything now from vet care to grooming and boarding. Dr. Kelley and Dr. Ryder have been great to work with. They make sure I understand my options and give me the cost before we move forward with any type of care. I'm super happy to have found this group. Deuce and I highly recommend them!
Jennifer Thurmond
13 Oct 2016
REPORT
Never been happier at a Vets office! Dr. Ryder is amazing and they aren't just animals to her she treats them all like her own. She calls even after being referred to a specialist to discuss progress ...
Never been happier at a Vets office! Dr. Ryder is amazing and they aren't just animals to her she treats them all like her own. She calls even after being referred to a specialist to discuss progress and results and defiantly goes above and beyond in every situation. All the staff from the techs to the front desk are absolutely amazing. If you are looking for a truly honest and caring veterinary office please come here.
Camp Murphy
6 Oct 2016
REPORT
Outstanding staff who have real concern for the health of their patients (and us owners). They do a great job of breaking down treatment options including cost. Excellent facility too. I haven't seen ...
Outstanding staff who have real concern for the health of their patients (and us owners). They do a great job of breaking down treatment options including cost. Excellent facility too. I haven't seen a vet in North Dallas who can match Legacy Vet Hospital.
Lauren M.
23 Sep 2016
REPORT
Love this location. I've gone through several vets in this area, and no one treats my dogs better. Every staff member is so caring and helpful. All the doctors are equally as good as the other. The lo...
Love this location. I've gone through several vets in this area, and no one treats my dogs better. Every staff member is so caring and helpful. All the doctors are equally as good as the other. The location is very clean. They have a lot to offer in the lobby in case your pup needs a new toy or food. There is never more than a 5 minute wait to see the doctor. Love love love this place! Definitely recommend.
Rita Katanjian
20 Sep 2016
REPORT
I am incredibly displeased with their service. I had taken in my cat for breathing troubles, and we had tried every treatment course possible with my student budget. In the end, the DVM wanted to euth...
I am incredibly displeased with their service. I had taken in my cat for breathing troubles, and we had tried every treatment course possible with my student budget. In the end, the DVM wanted to euthanize my cat. Now I am a studying vet tech, and I can see that there was absolutely no reason to euthanize my cat. Her lungs are moving air quite well dispite her seemingly difficult breathing, she has kept her daily routines, and is eating and drinking well. I am so upset that I could have lost my perfectly healthy cat because the doctors tried to take advantage of my kindness and lack of knowledge. I will never bring my pets here again.
Jennifer Miller
29 Aug 2016
REPORT
I brought my 10 year old corgi mix in for his yearly checkup as a new patient. The staff is wonderful and very caring. Some of his levels didn't come back good so Dr. Kelley took the time to explain w...
I brought my 10 year old corgi mix in for his yearly checkup as a new patient. The staff is wonderful and very caring. Some of his levels didn't come back good so Dr. Kelley took the time to explain what they might mean and some options for further diagnostics. I am super grateful she gave me options and didn't make me feel bad about waiting and retesting before moving to more invasive and expensive options. I love my sweet boy and am glad they love him too!
April Parker
1 Jul 2016
REPORT
I highly recommend this place! The staff at legacy vet were very sweet and courteous to my bulldog babies! They all gave them lots of hugs and kisses! I will defiantly be returning. Thanks! Update 1...
I highly recommend this place! The staff at legacy vet were very sweet and courteous to my bulldog babies! They all gave them lots of hugs and kisses! I will defiantly be returning. Thanks! Update 10/15/16 While my past experiences have been great today was not good! I took my English bulldog in for upper respiratory infection and the visit with dr Ryder was exceptional! The vet I saw today was not a good experience! One vet says and recommend one thing and the other says something completely different! I swear I felt like I was purchasing a car! She sent the vet tech (her hustling buddy) into the room with an estimate over $600 for a bunch of nonsense that didn't include actual treatment of the infection!
Jessi M.
23 Jun 2016
REPORT
We just moved to the area, and Legacy vet was recommended. No wait for appointment and saw the doctor right away. Staff was very professional and friendly. Dr. Kelley is amazing! Everyone took the...
We just moved to the area, and Legacy vet was recommended. No wait for appointment and saw the doctor right away. Staff was very professional and friendly. Dr. Kelley is amazing! Everyone took their time to see my dog, loved on her, and was extremely through. So thankful to have found this vet!
Stephen Brandt
14 May 2016
REPORT
Took my Boxer and Chihauhau for annuals. $700. Double what I used to pay at Midway Hollow Pet Clinic. I live in Frisco now, but it'll be cheaper to return to Midway Hollow, and those guys offer way be...
Took my Boxer and Chihauhau for annuals. $700. Double what I used to pay at Midway Hollow Pet Clinic. I live in Frisco now, but it'll be cheaper to return to Midway Hollow, and those guys offer way better service. Buh Bye Legacy Vet!
Blake McMullin
1 May 2016
REPORT
We came here originally due to an emergency with our dog. They were the only veterinarian open. I very much appreciate the extended hours, and the extremely friendly crew inside. Even the decor and at...
We came here originally due to an emergency with our dog. They were the only veterinarian open. I very much appreciate the extended hours, and the extremely friendly crew inside. Even the decor and atmosphere is great inside. Plus, enjoy some coffee while you wait. We'll be coming here for everything now!
Liz R.
12 Apr 2016
REPORT
My husband and I really like the staff and the care they give our cats. They are very nice but I would have to agree that the pricing can be a bit much. When we took our cats for a wellness checkup ...
My husband and I really like the staff and the care they give our cats. They are very nice but I would have to agree that the pricing can be a bit much. When we took our cats for a wellness checkup it was going to be $268 per cat ( tests and visit) then on top of that $18.50 to trim their back nails. Every other vet that we have been to will clip their nails at no charge when we come for a visit. In my opinion, charging an extra fee on top of what we were already paying was excessive. They did however give us one cats nails free of charge with a Yelp review. After only getting 1 wellness checkup, 2 visit fees, and 1 nail clipping we walked out paying $350. We will definitely go back but will not have the small things like nail clipping done if they are going to charge us.
Katie T.
31 Mar 2016
REPORT
Dr. Kelley has been my dogs vet since he was a puppy (he's now 7 years old). We followed her to this clinic from her previous clinic because she is the only one I trust with my fur babies. My guy is...
Dr. Kelley has been my dogs vet since he was a puppy (he's now 7 years old). We followed her to this clinic from her previous clinic because she is the only one I trust with my fur babies. My guy is a tough case. She's saved his life on FOUR different occasions, due to him consuming inedibles (he loves socks) which results in surgery. I have been very happy with this clinic. The staff is very nice and accommodating. Noelle has been our vet tech on most occasions and she, like Dr Kelley, is a kind and gentle soul and very good with my dogs. If you want the best care possible for you pets in Frisco, this is your place!
Cassondra L.
26 Mar 2016
REPORT
I LOVEEE this place!!! I have a Yorkie and a 7wk old Teacup Shorkie and I've never found any other place in the Metroplex that I would take my dogs too. From the office staff, to the techs, groomers, ...
I LOVEEE this place!!! I have a Yorkie and a 7wk old Teacup Shorkie and I've never found any other place in the Metroplex that I would take my dogs too. From the office staff, to the techs, groomers, and Doctors; everyone is so sweet and they generally care about your babies. They have gone above and beyond to help me and I'm extremely pleased. They're awesome! If you don't live in Frisco, it's SO worth your time to drive here. Trust me!
Sam J.
5 Feb 2016
REPORT
I bring all 4 of my animals to legacy vet hospital for everything from nail trim to surgery. The staff is so caring and friendly and they really do love your pets. I've never felt so welcome anywhere....
I bring all 4 of my animals to legacy vet hospital for everything from nail trim to surgery. The staff is so caring and friendly and they really do love your pets. I've never felt so welcome anywhere. They love it here as well. I see dr. Traxler and he does an amazing job. I've never had a better vet before or felt so comfortable leaving my babies anywhere before. I would reccomend them to anyone! He really is the best!
Mardi H.
4 Feb 2016
REPORT
Really friendly and caring vet. Feel good that are dogs are in their care and always feel confident when we board our dogs here. Highly recommend.
Peyton Hutchinson
3 Jan 2016
REPORT
Anyone dog lover will understand how scary it is when your pup experiences stomach problems for over 24 hours. Well my 3 year old German Shepherd was in that situation, and I googled tons of places to...
Anyone dog lover will understand how scary it is when your pup experiences stomach problems for over 24 hours. Well my 3 year old German Shepherd was in that situation, and I googled tons of places to go to. I am so happy I went to Legacy, this staff was so helpful and nice to deal with it. The vet tech and the vet were honest, helpful, and gentle with my sick dog. They gave me a full breakdown of what they were going to do and exactly how much it would cost. I cant say enough good things about this place and this staff. Its clean, professional, and overall had an amazing experience here. I highly recommend.
Teresa Insalaco
27 Nov 2015
REPORT
Our dog got attacked by an unleashed dog on a walk in our subdivision. Our vet was closed for the night and recommended we take him here. They are amazing. They took him right away and genuinely cared...
Our dog got attacked by an unleashed dog on a walk in our subdivision. Our vet was closed for the night and recommended we take him here. They are amazing. They took him right away and genuinely cared about him even tho they had never met! They explained his after care thoroughly and as we speak he is still wearing the cone of shame but he is doing amazing!!! They are the best and I thank them from the bottom of my heart for their amazing care and treatment of my dog!
Dee R.
25 Nov 2015
REPORT
I took my pit bull terrier mix in because he had a bad case of the runs. The did an exam and a X-ray on his stomach. My dog is 9 years old and he knee does look out of place. But he runs jumps as i...
I took my pit bull terrier mix in because he had a bad case of the runs. The did an exam and a X-ray on his stomach. My dog is 9 years old and he knee does look out of place. But he runs jumps as if it's fine and does not limp on it. The dr without xraying his knee or anything said that my 9 year old dog would need 2,000 surgery and that he probably had hip dysplasia (I had no clue that he might have this due to his activity level) I did not express interest in surgery though I was concerned. The staff acted like I didn't care about my dog and dr gave me an attitude of how could I like him go on like this. So I left after paying 600$ for an upset tummy. I went to another vet to get a second opinion. This vet took one look at him and try to get me to do surgery too without even taking an X-ray. I requested an X-ray The dr said he knee was out of place and he had hip dysplasia and that he needed to go to the vet orthopedic surgery center. So we took him to a specialist .. The orthopedic surgeon told us that ...he makes his money doing surgeries but would NOT do surgery on my dogs knee. He said it is very common condition in terrier mixes and there was a 90% chance that after the surgery his knee would just pop out of place again As far as the hip dysplasia, he said it was severe but since he is running and jumping and not expressing any type of pain he would NOT do surgery. He said to bring him back when he can't walk. Gave us some anti inflammatory if he ever gets stiff and recommend vitamins These vets were so ready to cut my dog open. I'd be all for it if my dog was obviously in pain , couldn't walk, jump. Be careful they don't care ...they want your money. Since I have changed my vet and this place still calls and sends emails and postcards after I repeatedly requested to be taken off their contact list..... You couldn't pay me to come back here. Especially after the treated me as if I was an irresponsible owner. When they were the ones being irresponsible
Chris M.
12 Aug 2015
REPORT
Nice atmosphere Good caring employees The Drs we have worked with have all been very competent and followed up more than any I've seen. We have 4 dogs, so it's a little pricey. But the care is excep...
Nice atmosphere Good caring employees The Drs we have worked with have all been very competent and followed up more than any I've seen. We have 4 dogs, so it's a little pricey. But the care is exceptional and my pups are healthy and happy.
ari nze
1 Aug 2015
REPORT
The absolute best place for your pet! When our tabby: Holly was diagnosed with cancer Dr. Kelley took excellent care of her. She even gave us her personal cell phone number so we could contact her wi...
The absolute best place for your pet! When our tabby: Holly was diagnosed with cancer Dr. Kelley took excellent care of her. She even gave us her personal cell phone number so we could contact her with any questions that we had about Holly's treatment options. From first diagnosis to final goodbye, as Holly passed away, the staff at Legacy Vet were always very kind and respectful to me and my husband. Dr. Kelley and her staff showed so much genuine compassion and care for our pet, that I almost wished they were my own health care providers!
Morgan W.
6 Jan 2015
REPORT
DO NOT UNDER ANY CIRCUMSTANCE TAKE YOUR PET HERE. THEY ARE NOT STATE OF THE ART AND DO NOT PROVIDE COMPLETE CARE.... cannot believe they are in business still.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 5399 Warren Pkwy, NULL, Frisco,NULL 75034. It's easily accessible to pet owners in the Frisco area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 08:00 AM to 18:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Frisco offers a range of veterinary services, including Dental, Grooming, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Frisco clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Frisco.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-18:00PM
Sunday
Sun
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Banfield Pet Hospital
Frisco, Texas
General Info
The appointment process at Banfield Pet Hospital in Frisco unfolds in intricate layers allowing pets to have observational time before they begin their engagement. The speed at which progress unfolds aligns with the diverse requirements of Texas households. Upon arrival pets gain permission to investigate their new environment. The process embraces scent-mapping along with slow movements and selective engagement as integral components. The clinical team observes the animal's adaptation to floor texture ceiling acoustics and vertical presence. Each veterinary visit unfolds uniquely—some start with gentle palpation while others begin with visual exams or social acclimation. Pet owners receive invitations to disclose specific details such as their pet's preferred resting spots at home alongside the noises their pets avoid and the altered rhythms of mealtimes. Banfield Pet Hospital delivers a range of services that encompass injury evaluation alongside immune system diagnostics as well as muscle elasticity assessments while also addressing sensory aversion issues and managing chronic illnesses in co-partnership with pet owners. Examination formats undergo modification in response to breath patterns and freeze signals as well as gaze interruptions and limb withdrawals. Every examination chamber contains equipment for immediate alteration which includes portable stools adjustable lighting and optional barriers designed to decrease visual overload. The caregiving journey extends beyond the procedure and reaches its culmination at decompression. Pets receive a period to adjust their senses before departure. Owners receive behavioral pacing guides which detail the appropriate waiting periods before reintroducing stimuli along with instructions on when to offer food or touch and indicators that may suggest emotional lag or physical soreness. Banfield Pet Hospital engages with pets from Frisco and neighboring Texan regions to guarantee that each visit phase—entry, treatment, and recovery—aligns with how animals perceive movement, space, and sequence.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Sunday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Services
Dental
Grooming
Microchipping
Vaccinations
Reviews
Cindy Howard
15 Jun 2018
My chocolate lab MoMo has been seeing the team at Legacy Vet for the past 2.5yrs and one year ago they assessed him at a level 1 dental cleaning that he could benefit from. Over the course of the nex...
My chocolate lab MoMo has been seeing the team at Legacy Vet for the past 2.5yrs and one year ago they assessed him at a level 1 dental cleaning that he could benefit from. Over the course of the next year we continued to have his teeth brushed during his grooming appointments there at Legacy Vet and one year later from the last assessment, decided to take them up on the dental cleaning/scaling. Three things to recognize here...
1.) there was the potential that a year later he may have needed a level 2, but he didn’t, just the level 1 was still sufficient.
2.) I attribute that to a few things but 1 particularly, Legacy Vet’s effective grooming/and teeth brushing. Had we not been getting his teeth brushed he very well could have been needing the level to dental cleaning/scaling.
3.) The team was as always kind, thorough and professional.
Now they were a little pricey, but consider a few things here, a.) preoperative labs and EKG are included. b.) it’s not just the average procedural dental cleaning, Legacy Vet also performs scaling as humans would c.) dog is kept in ICU for observation until the very end of the day (not just we’re done, you can come and get him whenever. All three of these speak to their thoroughness and due diligence. So when comparing prices make sure you’re comparing apples to apples.
serenity bronson
22 Apr 2018
Everyone was very helpful and friendly. My new baby is really sick and Dr. Kelly and the rest of the staff were understanding and tried to help with all of my questions. thank you all again.
Alex Blaeser
22 Apr 2018
Great veterinary care and comfortable environment. My dog has a chronic illness and was experiencing strange symptoms. My previous vet shrugged it off so I came to them for a second opinion. When the ...
Great veterinary care and comfortable environment. My dog has a chronic illness and was experiencing strange symptoms. My previous vet shrugged it off so I came to them for a second opinion. When the lab results were not matching the symptoms he was experiencing, they consulted an internal medicine specialist vet which made all of the difference in his health. They also offer emergency appointments for a reasonable fee. Very happy with the care that they provide.
Jackie Johnson
4 Apr 2018
I have been taking my sweet Sugar dog to LVH for several years. They are so sweet and kind to her. I have used their boarding services, their grooming services and their veterinary services. Everyt...
I have been taking my sweet Sugar dog to LVH for several years. They are so sweet and kind to her. I have used their boarding services, their grooming services and their veterinary services. Everything they do is top notch. When I leave Sugar in their hands I know she is well cared for. Sugar doesn't have many years left in her, but I will never trust any other vet the way that I trust the docs and staff at LVH.
MENG GE
3 Apr 2018
I will give a zero star.
I left my two dogs with them for dog boarding. A few hours after I left town, they called me and defined my little boy as "difficult patient" and charge me extra 20 dollars p...
I will give a zero star.
I left my two dogs with them for dog boarding. A few hours after I left town, they called me and defined my little boy as "difficult patient" and charge me extra 20 dollars per day. My dog is NOT difficult!!!!! He needs a little bit more time to adjust. They are being so mean to him!!!!!!!!!!!! My boy had bad days before I adopted him. However, this was not his first time for dog boarding and he did just fine for previous times!!! We chose Legacy Veterinary only because we recently moved to this area. People who open pet care business are supposed to be kind and professional, but your staffs are NOT! Maybe your hospital is only good for "perfect kid" and I made a huge mistake to give you the chance to judge my boy like that!!!!!!! All I did was to pay, leave and I will never go back. Wish you luck
Tiffany Hinton
1 Apr 2018
We are SO happy we finally found Legacy Veterinary Hospital and Dr. Cohen! Dr. Cohen has figured out issues that other vets (4 ) couldn’t give answers to and EVERY time I go I feel heard. Dr. Cohen ...
We are SO happy we finally found Legacy Veterinary Hospital and Dr. Cohen! Dr. Cohen has figured out issues that other vets (4 ) couldn’t give answers to and EVERY time I go I feel heard. Dr. Cohen remembers small details/concerns that I have regarding my dog. It’s an amazing feeling to know you are more than just a number.
This last visit our vet tech, Kayla, was absolutely wonderful....I’m a complete sucker when anyone gives my girl special attention. Kayla was wispering to Easton during the exam and her shot. The way all the techs care for my animal really touches my heart.
Stacey Ford
17 Mar 2018
Yesterday was our first visit. Making an appointment on the website was really quick and hassle-free. I was even able to fill out the new patient paperwork at home and email it in - so convenient. ...
Yesterday was our first visit. Making an appointment on the website was really quick and hassle-free. I was even able to fill out the new patient paperwork at home and email it in - so convenient. Our cat is very shy and not used to being around strangers, but everyone we interacted with took such great care to soothe him and keep him calm. They answered all of our questions, and a few that we didn't know to ask. We'll definitely be back and recommend this office to other pet parents.
Hilary Arthur
11 Mar 2018
I brought my girl in as this is an emergency clinic and she was having a seizure. This incredible staff took no time making sure the doctor was present and somebody was there to listen and understand ...
I brought my girl in as this is an emergency clinic and she was having a seizure. This incredible staff took no time making sure the doctor was present and somebody was there to listen and understand what was going on. As it turned out my pup did not need this veterinary clinic but needed a neurology specialist. The veterinary on duty gave us this information and then sent us to that emergency vet.
We were only there for a very short period of time but every single person we encountered was caring and helpful in making sure we found out what was the best alternative for my dog. And granted we only saw the doctor for under five minutes until she directed us to the neurology center. They had every right to charge us for this visit. But did not. They didn’t do an exam, they didn’t do any blood work, just gave us advice.. but still most people know in veterinary medicine you walk through the door, you pay a price. The people at this clinic put my girl, my dog, above the almighty dollar. And let me tell you what I would recommend them to anybody who ever asked me. I get that we were there for about eight minutes. But they had every right to charge us for that. And they did not. They made sure my girl was going to get the help that she needed. That is heart and that is soul and that is what you want in a veterinary clinic. Thank you to the outstanding team who was there last Wednesday afternoon at Legacy Veterinary Hospital! Your heart is so incredibly precious and valuable to those who come to you for help. Thank you for doing your job with so much compassion.
Belinda P.
28 Jul 2017
THINK TWICE BEFORE HAVING YOUR FUR CHILD GROOMED OR BOARDED HERE!We took our 11 year old lab to have her nails clipped today. The ver tech took her in the back and after they were done she came out bl...
THINK TWICE BEFORE HAVING YOUR FUR CHILD GROOMED OR BOARDED HERE!We took our 11 year old lab to have her nails clipped today. The ver tech took her in the back and after they were done she came out bleeding from one of her paws. They aid they, " put something on it" to stop the bleeding, however she bled on my husbands back seat of his car, on the carpet at home, and on a towel. She is in pain, and all the front desk has to say was, you can put some cornstarch on it. " We returned a second and the front desk said there was no way she was handled roughly. Her bleeding paw was a result of poor skill on the part of the vet tech. In 11 years of having her nails clipped by previous vets in Georgia and in Tyler Texas she was never injured like she was today. Of course there was not management there on a Saturday so the front desk emailed the office manager. I would give them no stars if I could. She received ok care as a result of her aging dog checkup ( after we spent over $500) There are plenty of vets out there, and we will be choosing another.
Ron L.
28 Jul 2017
Very nice staff, caring and personable Doctors. Make you feel welcomed as soon as you arrive.
Dara A.
28 May 2017
I'm obsessed with my fur babies and so it's really hard for me to feel comfortable when my baby is sick. I've taken my pup to see all the vets here for regular visits as well as emergency ones. They a...
I'm obsessed with my fur babies and so it's really hard for me to feel comfortable when my baby is sick. I've taken my pup to see all the vets here for regular visits as well as emergency ones. They always take care of us and are very friendly and professional. They may be pricier than other vets but you really get great service and peace of mind with them. Thanks guys!
Margot Burrell
27 May 2017
Dr Erin Kelly.... thank God for Veternarians like her! I have know her over 12 years and she has saved countless lives of our furry four legged friends and loved ones. God sent me and my animals Dr Er...
Dr Erin Kelly.... thank God for Veternarians like her! I have know her over 12 years and she has saved countless lives of our furry four legged friends and loved ones. God sent me and my animals Dr Erin Kelley as a special savior to my dearest little ones. The staff is always so helpful and ready to assist they too are a special treat. Margot O Burrell
Brad Gerron
26 May 2017
We absolutely love this place. You are going to be hard pressed to find a more loving and caring Veterinarian in the area. Dr Kelly is amazing and has handled the treatment of all of our fur babies as...
We absolutely love this place. You are going to be hard pressed to find a more loving and caring Veterinarian in the area. Dr Kelly is amazing and has handled the treatment of all of our fur babies as if they were her own. The atmosphere is nice and cozy and very clean. If you don't give them a try, you're missing out.
Emily Denny
25 May 2017
Dr. Cohen did a great job when our small pup sprained her knee last month. Front desk is always friendly and does a terrific job reminding us of follow up appointments. Highly recommend Jay for groomi...
Dr. Cohen did a great job when our small pup sprained her knee last month. Front desk is always friendly and does a terrific job reminding us of follow up appointments. Highly recommend Jay for grooming. My dog and cat always enjoy seeing him and he does a fantastic job grooming our Schnauzer pup. We always get compliments on our cat's lion cut, as well. Highly recommend.
Jennifer A.
24 May 2017
We have been seeing Dr. Ryder at Legacy Veternary Hospital since last August when we moved here from California. She and all the staff are so wonderful and caring. Dr. Ryder is truly amazing with our ...
We have been seeing Dr. Ryder at Legacy Veternary Hospital since last August when we moved here from California. She and all the staff are so wonderful and caring. Dr. Ryder is truly amazing with our Fur Babies, Maizie and Bella. They are older and we needed to find someone who would care for them like we do, and we are extremely fortunate to say that we did.The staff at the front is always there to help and have always taken good care of me when I call. We would recommend Dr. Ryder and Legacy Veterinary Hospital for all your animal needs!
john dicksa
24 May 2017
Legacy vet is the best. Dr. Julius and his staff are professional ,courteous and deliver excellent care at a fair price. One of our dog's has had both knee Replacements performed there. She now runs f...
Legacy vet is the best. Dr. Julius and his staff are professional ,courteous and deliver excellent care at a fair price. One of our dog's has had both knee Replacements performed there. She now runs faster than our other dog. I would not take my pets anywhere else.
Joyce White
24 May 2017
I have taken my dogs to Legacy since we moved to Frisco, which has been about 10 years. The dogs have always been treated very well and I have confidence that they are receiving the best care possibl...
I have taken my dogs to Legacy since we moved to Frisco, which has been about 10 years. The dogs have always been treated very well and I have confidence that they are receiving the best care possible. They add the personal touch. They always call me and the dogs by name. We see Dr. Kelly now and she goes over and beyond relating to the pets. I use Jay for grooming. He is absolutely wonderful with the dogs. I highly recommend Legacy Vet Hospital. ( and my dogs do too!)
Jessica D.
30 Apr 2017
I thought that the staff was personal and knowledgable. I really appreciated their love for animals and the attention they gave my animal. I personally loved that they stopped everything for an emerge...
I thought that the staff was personal and knowledgable. I really appreciated their love for animals and the attention they gave my animal. I personally loved that they stopped everything for an emergency. I can see where if you were in a hurry or on a strict schedule this may cause problems. But for me, I appreciate this! If it was my animal that had an emergency I would want them to drop everything for her. Thank you for the great service and personable staff! We sure will be back. We recently adopted a kitten and will need to be back in soon! We will be leaving our current vet to be one of legacy's client!
Marien A.
31 Mar 2017
We're new in the area, it was my pet's first visit and all the staff were super friendly, clear on the treatments, efficient and they took full advantage of the exam (1st exam it's free) so we didn't ...
We're new in the area, it was my pet's first visit and all the staff were super friendly, clear on the treatments, efficient and they took full advantage of the exam (1st exam it's free) so we didn't have to return several times.
Joeli M.
12 Mar 2017
We took our newly adopted senior kitty in for a baseline exam and general check up. Each staff member we encountered was kind, attentive and listened to our (brief) history. The vet wrote a treatment ...
We took our newly adopted senior kitty in for a baseline exam and general check up. Each staff member we encountered was kind, attentive and listened to our (brief) history. The vet wrote a treatment plan out, with pricing, along with her recommendations on what the priorities were. We never felt pressured and were allowed to make our own decisions on what we wanted to do next. They are open seven days/week, with extended hours during the week - that's important to us!! Full hospital, boarding and grooming on-site as well. We've been searching for a new vet and we'll be transferring the care of our 14 year-old dog there as well after we moved over an hour away from her long-standing vet.We visited on a Saturday morning and they were quite busy, with lots of dogs barking in the background. This might be unsettling to timid animals or pet owners in emotional distress.
Joel P.
28 Feb 2017
Great practice! Super nice people that love pets.
Heather Briglin Gadawski
15 Feb 2017
We love Dr. Cohen! She has provided exceptional care to our sweet kitty, Buster. He fractured his femur and Dr. Cohen has followed him throughout the entire recovery process. Buster had surgery a few ...
We love Dr. Cohen! She has provided exceptional care to our sweet kitty, Buster. He fractured his femur and Dr. Cohen has followed him throughout the entire recovery process. Buster had surgery a few weeks ago and is healing quickly. We're grateful for the help and guidance of Dr. Cohen & the staff at Legacy Veterinary Hospital.
Amanda S.
12 Feb 2017
I was an emergency walk in. The entire staff was extremely nice. The tech and veterinarian walked me through everything very thoroughly. My dog was well taken care of. My regular vet office is closed ...
I was an emergency walk in. The entire staff was extremely nice. The tech and veterinarian walked me through everything very thoroughly. My dog was well taken care of. My regular vet office is closed on Sundays. So I am thankful this one was open.
Andy
5 Feb 2017
This place is awesome we had an emergency with one of our animals and even thou we are not regulars they accepted us and help us when we needed it
Matthew Masse
4 Feb 2017
Great staff and doctors. I know my boy is in good hands when I bring him here!
Peyton Lunday
4 Feb 2017
Everyone I came across here was so helpful and friendly. Monday My dog Koda had to have pretty intense surgery and they operated on him and got it done. They let me know the surgery Koda had to get w...
Everyone I came across here was so helpful and friendly. Monday My dog Koda had to have pretty intense surgery and they operated on him and got it done. They let me know the surgery Koda had to get was a major surgery and it's possible he wouldn't be able to recover due to so much being done to his body. They said they will do absolutely all they can, but the odds didnt look good. I took the chance anyways cause I wanted to give my baby boy a chance at fighting through it. I had to take him to am overnight care place for recovery after the surgery. I got a call from Dr. Kelly the next day and she said she was calling to check on Koda and wanted to see how he was doing. I appreciated her checking in. Not only did she check in that day, but today I got to bring Koda home and I got a call from her. She was calling to let me know how happy it made her to see my little guy recovering from his surgery beyond better than any of the vets I came across had expected. She kept up with the steps of his recovery the 4 days he was at the specialist care. That means so much to me to have had these people care for my baby boy, because my baby sure means a lot to me. Thank you Dr. Kelly for going beyond your job of being a vet and caring for your furry patients as much as you do! I'm happy to have my Koda back home where he belongs
Jessi Butti
25 Jan 2017
This vet office is the absolute best! We have 4 dogs and they have all been in to see Dr. Kelly! She is so caring and knowledgeable with our pets! We had some rare medical issues with one of our rescu...
This vet office is the absolute best! We have 4 dogs and they have all been in to see Dr. Kelly! She is so caring and knowledgeable with our pets! We had some rare medical issues with one of our rescues and she continued to treat and explain everything to us every step of the way. I know my fur babies are always so well taken care of when they are at the clinic! All of the staff is very friendly and helpful! Waffle, Buttercup, Pig and Frog all adore Dr. Kelly!
Cindy Nelson
20 Jan 2017
Dr. Cohen is so caring! She takes care of our little stray dog, Josephine. Our little dog is elderly and has multiple issues, but we always feel reassured after a visit. The staff is wonderful & Josie...
Dr. Cohen is so caring! She takes care of our little stray dog, Josephine. Our little dog is elderly and has multiple issues, but we always feel reassured after a visit. The staff is wonderful & Josie loves Dr Cohen...so do we!
Debbie Winfrey Manos
8 Jan 2017
We have been receiving great care for our cats and dog for over 14 years! Love the droctors and staff at Legacy Vet!
Madeline McIntire
28 Dec 2016
Dr. Kelley is the absolute best vet we've ever used. Both of our cats have health problems and Legacy Vet has worked with us 100% of the way to get the best treatment for them. Couldn't be happier wit...
Dr. Kelley is the absolute best vet we've ever used. Both of our cats have health problems and Legacy Vet has worked with us 100% of the way to get the best treatment for them. Couldn't be happier with all the staff there and the way we are welcomed into their caring family!
Samantha G.
28 Nov 2016
My dog recently got her teeth cleaned. Naturally, I was nervous because she was going under, but they do dental the right way - constant monitoring and fluids! I will continue to use Legacy Vet! Amazi...
My dog recently got her teeth cleaned. Naturally, I was nervous because she was going under, but they do dental the right way - constant monitoring and fluids! I will continue to use Legacy Vet! Amazing staff....front desk, boarding, techs, doctors...they truly care about your pet! I needed at clinic that would make me feel comfortable with the care of my dog and I found it here. I could not think of more capable hands than Legacy Vet Hospital!
Jennifer M.
1 Nov 2016
I can't say enough good things about the people here! I've had the best experiences here. Even when I get not great news. The whole staff does a great job caring for my sweet old man Deuce. I come her...
I can't say enough good things about the people here! I've had the best experiences here. Even when I get not great news. The whole staff does a great job caring for my sweet old man Deuce. I come here for everything now from vet care to grooming and boarding. Dr. Kelley and Dr. Ryder have been great to work with. They make sure I understand my options and give me the cost before we move forward with any type of care. I'm super happy to have found this group. Deuce and I highly recommend them!
Jennifer Thurmond
13 Oct 2016
Never been happier at a Vets office! Dr. Ryder is amazing and they aren't just animals to her she treats them all like her own. She calls even after being referred to a specialist to discuss progress ...
Never been happier at a Vets office! Dr. Ryder is amazing and they aren't just animals to her she treats them all like her own. She calls even after being referred to a specialist to discuss progress and results and defiantly goes above and beyond in every situation. All the staff from the techs to the front desk are absolutely amazing. If you are looking for a truly honest and caring veterinary office please come here.
Camp Murphy
6 Oct 2016
Outstanding staff who have real concern for the health of their patients (and us owners). They do a great job of breaking down treatment options including cost. Excellent facility too. I haven't seen ...
Outstanding staff who have real concern for the health of their patients (and us owners). They do a great job of breaking down treatment options including cost. Excellent facility too. I haven't seen a vet in North Dallas who can match Legacy Vet Hospital.
Lauren M.
23 Sep 2016
Love this location. I've gone through several vets in this area, and no one treats my dogs better. Every staff member is so caring and helpful. All the doctors are equally as good as the other. The lo...
Love this location. I've gone through several vets in this area, and no one treats my dogs better. Every staff member is so caring and helpful. All the doctors are equally as good as the other. The location is very clean. They have a lot to offer in the lobby in case your pup needs a new toy or food. There is never more than a 5 minute wait to see the doctor. Love love love this place! Definitely recommend.
Rita Katanjian
20 Sep 2016
I am incredibly displeased with their service. I had taken in my cat for breathing troubles, and we had tried every treatment course possible with my student budget. In the end, the DVM wanted to euth...
I am incredibly displeased with their service. I had taken in my cat for breathing troubles, and we had tried every treatment course possible with my student budget. In the end, the DVM wanted to euthanize my cat. Now I am a studying vet tech, and I can see that there was absolutely no reason to euthanize my cat. Her lungs are moving air quite well dispite her seemingly difficult breathing, she has kept her daily routines, and is eating and drinking well. I am so upset that I could have lost my perfectly healthy cat because the doctors tried to take advantage of my kindness and lack of knowledge. I will never bring my pets here again.
Jennifer Miller
29 Aug 2016
I brought my 10 year old corgi mix in for his yearly checkup as a new patient. The staff is wonderful and very caring. Some of his levels didn't come back good so Dr. Kelley took the time to explain w...
I brought my 10 year old corgi mix in for his yearly checkup as a new patient. The staff is wonderful and very caring. Some of his levels didn't come back good so Dr. Kelley took the time to explain what they might mean and some options for further diagnostics. I am super grateful she gave me options and didn't make me feel bad about waiting and retesting before moving to more invasive and expensive options. I love my sweet boy and am glad they love him too!
April Parker
1 Jul 2016
I highly recommend this place! The staff at legacy vet were very sweet and courteous to my bulldog babies! They all gave them lots of hugs and kisses! I will defiantly be returning. Thanks! Update 1...
I highly recommend this place! The staff at legacy vet were very sweet and courteous to my bulldog babies! They all gave them lots of hugs and kisses! I will defiantly be returning. Thanks! Update 10/15/16 While my past experiences have been great today was not good! I took my English bulldog in for upper respiratory infection and the visit with dr Ryder was exceptional! The vet I saw today was not a good experience! One vet says and recommend one thing and the other says something completely different! I swear I felt like I was purchasing a car! She sent the vet tech (her hustling buddy) into the room with an estimate over $600 for a bunch of nonsense that didn't include actual treatment of the infection!
Jessi M.
23 Jun 2016
We just moved to the area, and Legacy vet was recommended. No wait for appointment and saw the doctor right away. Staff was very professional and friendly. Dr. Kelley is amazing! Everyone took the...
We just moved to the area, and Legacy vet was recommended. No wait for appointment and saw the doctor right away. Staff was very professional and friendly. Dr. Kelley is amazing! Everyone took their time to see my dog, loved on her, and was extremely through. So thankful to have found this vet!
Stephen Brandt
14 May 2016
Took my Boxer and Chihauhau for annuals. $700. Double what I used to pay at Midway Hollow Pet Clinic. I live in Frisco now, but it'll be cheaper to return to Midway Hollow, and those guys offer way be...
Took my Boxer and Chihauhau for annuals. $700. Double what I used to pay at Midway Hollow Pet Clinic. I live in Frisco now, but it'll be cheaper to return to Midway Hollow, and those guys offer way better service. Buh Bye Legacy Vet!
Blake McMullin
1 May 2016
We came here originally due to an emergency with our dog. They were the only veterinarian open. I very much appreciate the extended hours, and the extremely friendly crew inside. Even the decor and at...
We came here originally due to an emergency with our dog. They were the only veterinarian open. I very much appreciate the extended hours, and the extremely friendly crew inside. Even the decor and atmosphere is great inside. Plus, enjoy some coffee while you wait. We'll be coming here for everything now!
Liz R.
12 Apr 2016
My husband and I really like the staff and the care they give our cats. They are very nice but I would have to agree that the pricing can be a bit much. When we took our cats for a wellness checkup ...
My husband and I really like the staff and the care they give our cats. They are very nice but I would have to agree that the pricing can be a bit much. When we took our cats for a wellness checkup it was going to be $268 per cat ( tests and visit) then on top of that $18.50 to trim their back nails. Every other vet that we have been to will clip their nails at no charge when we come for a visit. In my opinion, charging an extra fee on top of what we were already paying was excessive. They did however give us one cats nails free of charge with a Yelp review. After only getting 1 wellness checkup, 2 visit fees, and 1 nail clipping we walked out paying $350. We will definitely go back but will not have the small things like nail clipping done if they are going to charge us.
Katie T.
31 Mar 2016
Dr. Kelley has been my dogs vet since he was a puppy (he's now 7 years old). We followed her to this clinic from her previous clinic because she is the only one I trust with my fur babies. My guy is...
Dr. Kelley has been my dogs vet since he was a puppy (he's now 7 years old). We followed her to this clinic from her previous clinic because she is the only one I trust with my fur babies. My guy is a tough case. She's saved his life on FOUR different occasions, due to him consuming inedibles (he loves socks) which results in surgery. I have been very happy with this clinic. The staff is very nice and accommodating. Noelle has been our vet tech on most occasions and she, like Dr Kelley, is a kind and gentle soul and very good with my dogs. If you want the best care possible for you pets in Frisco, this is your place!
Cassondra L.
26 Mar 2016
I LOVEEE this place!!! I have a Yorkie and a 7wk old Teacup Shorkie and I've never found any other place in the Metroplex that I would take my dogs too. From the office staff, to the techs, groomers, ...
I LOVEEE this place!!! I have a Yorkie and a 7wk old Teacup Shorkie and I've never found any other place in the Metroplex that I would take my dogs too. From the office staff, to the techs, groomers, and Doctors; everyone is so sweet and they generally care about your babies. They have gone above and beyond to help me and I'm extremely pleased. They're awesome! If you don't live in Frisco, it's SO worth your time to drive here. Trust me!
Sam J.
5 Feb 2016
I bring all 4 of my animals to legacy vet hospital for everything from nail trim to surgery. The staff is so caring and friendly and they really do love your pets. I've never felt so welcome anywhere....
I bring all 4 of my animals to legacy vet hospital for everything from nail trim to surgery. The staff is so caring and friendly and they really do love your pets. I've never felt so welcome anywhere. They love it here as well. I see dr. Traxler and he does an amazing job. I've never had a better vet before or felt so comfortable leaving my babies anywhere before. I would reccomend them to anyone! He really is the best!
Mardi H.
4 Feb 2016
Really friendly and caring vet. Feel good that are dogs are in their care and always feel confident when we board our dogs here. Highly recommend.
Peyton Hutchinson
3 Jan 2016
Anyone dog lover will understand how scary it is when your pup experiences stomach problems for over 24 hours. Well my 3 year old German Shepherd was in that situation, and I googled tons of places to...
Anyone dog lover will understand how scary it is when your pup experiences stomach problems for over 24 hours. Well my 3 year old German Shepherd was in that situation, and I googled tons of places to go to. I am so happy I went to Legacy, this staff was so helpful and nice to deal with it. The vet tech and the vet were honest, helpful, and gentle with my sick dog. They gave me a full breakdown of what they were going to do and exactly how much it would cost. I cant say enough good things about this place and this staff. Its clean, professional, and overall had an amazing experience here. I highly recommend.
Teresa Insalaco
27 Nov 2015
Our dog got attacked by an unleashed dog on a walk in our subdivision. Our vet was closed for the night and recommended we take him here. They are amazing. They took him right away and genuinely cared...
Our dog got attacked by an unleashed dog on a walk in our subdivision. Our vet was closed for the night and recommended we take him here. They are amazing. They took him right away and genuinely cared about him even tho they had never met! They explained his after care thoroughly and as we speak he is still wearing the cone of shame but he is doing amazing!!! They are the best and I thank them from the bottom of my heart for their amazing care and treatment of my dog!
Dee R.
25 Nov 2015
I took my pit bull terrier mix in because he had a bad case of the runs. The did an exam and a X-ray on his stomach. My dog is 9 years old and he knee does look out of place. But he runs jumps as i...
I took my pit bull terrier mix in because he had a bad case of the runs. The did an exam and a X-ray on his stomach. My dog is 9 years old and he knee does look out of place. But he runs jumps as if it's fine and does not limp on it. The dr without xraying his knee or anything said that my 9 year old dog would need 2,000 surgery and that he probably had hip dysplasia (I had no clue that he might have this due to his activity level) I did not express interest in surgery though I was concerned. The staff acted like I didn't care about my dog and dr gave me an attitude of how could I like him go on like this. So I left after paying 600$ for an upset tummy. I went to another vet to get a second opinion. This vet took one look at him and try to get me to do surgery too without even taking an X-ray. I requested an X-ray The dr said he knee was out of place and he had hip dysplasia and that he needed to go to the vet orthopedic surgery center. So we took him to a specialist .. The orthopedic surgeon told us that ...he makes his money doing surgeries but would NOT do surgery on my dogs knee. He said it is very common condition in terrier mixes and there was a 90% chance that after the surgery his knee would just pop out of place again As far as the hip dysplasia, he said it was severe but since he is running and jumping and not expressing any type of pain he would NOT do surgery. He said to bring him back when he can't walk. Gave us some anti inflammatory if he ever gets stiff and recommend vitamins These vets were so ready to cut my dog open. I'd be all for it if my dog was obviously in pain , couldn't walk, jump. Be careful they don't care ...they want your money. Since I have changed my vet and this place still calls and sends emails and postcards after I repeatedly requested to be taken off their contact list..... You couldn't pay me to come back here. Especially after the treated me as if I was an irresponsible owner. When they were the ones being irresponsible
Chris M.
12 Aug 2015
Nice atmosphere Good caring employees The Drs we have worked with have all been very competent and followed up more than any I've seen. We have 4 dogs, so it's a little pricey. But the care is excep...
Nice atmosphere Good caring employees The Drs we have worked with have all been very competent and followed up more than any I've seen. We have 4 dogs, so it's a little pricey. But the care is exceptional and my pups are healthy and happy.
ari nze
1 Aug 2015
The absolute best place for your pet! When our tabby: Holly was diagnosed with cancer Dr. Kelley took excellent care of her. She even gave us her personal cell phone number so we could contact her wi...
The absolute best place for your pet! When our tabby: Holly was diagnosed with cancer Dr. Kelley took excellent care of her. She even gave us her personal cell phone number so we could contact her with any questions that we had about Holly's treatment options. From first diagnosis to final goodbye, as Holly passed away, the staff at Legacy Vet were always very kind and respectful to me and my husband. Dr. Kelley and her staff showed so much genuine compassion and care for our pet, that I almost wished they were my own health care providers!
Morgan W.
6 Jan 2015
DO NOT UNDER ANY CIRCUMSTANCE TAKE YOUR PET HERE. THEY ARE NOT STATE OF THE ART AND DO NOT PROVIDE COMPLETE CARE.... cannot believe they are in business still.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 5399 Warren Pkwy, NULL, Frisco,NULL 75034. It's easily accessible to pet owners in the Frisco area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 08:00 AM to 18:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Frisco offers a range of veterinary services, including Dental, Grooming, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Frisco clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Frisco.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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