They were so good with my dog his first experience at a vet he was so nervous. But they were great at letting him have time to adjust. The vet was amazing he bonded with him immediately. And the price was amazing. Would highly recommend. Read Less

Even as a young girl, we always took our pets to this location. Although I saw a different doctor with my personal pet today, I was very pleased and satisfied. I didn’t have to wait long and the appointment was very efficient and quick. Read Less

Vital Pet Frisco is the only vet I trust with my dog Rangtung! I highly recommend them. Thanks Guys I am extremely upset with the visiting vet I saw a few days ago! I explained to them that my dog had diarrhea the vet was more interested in giving my dog prescription food and a $30 antibiotic spray that I found online for $10 then to get to the root of the problem! Days later my dog is in the same condition! Out of all the vets I’ve always used vital pet Frisco but it’s time to find another vet because they are obviously more focused on selling expensive products then accurately diagnosing your pets! Read Less

Dr Robinson is so amazing. His caring level was above anyone we have been to. His knowledge of cat diabetes is so great! We can email him and he gets back to us immediately, even when he isn't working.Read Less

Moved here from Mich. 1.5yrs. ago and tried a couple places before I found Frisco Vet Clinic.  My dog, Abbey, is my world, I rescued her 10 yrs ago from a very abusive situation , she will be 14 on Oct. 21, 2017.  I also have 3 cats , 1 rescue and 2 strays that adopted me.  I'm very picky regarding a Vet, and I love this place !!  Dr. Robinson is the best and there is also a female Vet, I'm sorry don't remember her name who is also very good.  Shelby the Vet tech (?), is very knowledgeable and very good with my "kids."  The offices are always clean as well as the front office, the girls at the desk answer the phone promptly and are always friendly .  I also have boarded Abbey and things went fine. Read Less

Have been taking our pet dog at this facility for more than a year now. Staff is friendly , efficient .. Drs are very good with the animals. I would recommend this place for any medical treatments as well as Lodging/Boarding. Our dog is very sensitive and they handle him very well. Thank you VitalPet for your wonderful service and providing a home away from home for our pet. Read Less

After bouncing from vet to vet, I was recommended by a co-worker to make a visit over to Vitalpet. I am so happy that I took their advice! It's a wonderful feeling knowing I have a vet that I trust and absolutely love. All of the staff is extremely friendly and caring about your pets. It was, hands down, the least stressful vet visit for my dog ever, and that is all thanks to the staff!Read Less

I am beyond thankful for the wonderful team at Vital Pet, for taking care of my puppy Winchester this past Sunday. I was very afraid for Winchester and as a first time puppy owner I didn't know what to do and had no idea of what was going on with Him. When I called Vital Pet for their availability they were prompt and took care of me even though it was last minute emergency. The whole team was all very pleasant and professional. The doctor was caring, informative and really understood my concerns. I trust that they will continue to take care of us and highly recommend this office, they are wonderful!! Read Less

This veterinarian office is great! They saw our cat on short notice, and they were very professional. We were extremely impressed with the doctor. He was very knowledgeable, and he was gentle with our little furry friend. We will definitely take our pets here again. Read Less

Dr. Robinson is awesome! Highly recommend. He truly cares about your animals and really listens to what you have to say! He took the time to answer every question I had and did not rush us at all! Thank you! We will be back! - The Troxell Family Read Less

Dr. Robinson is wonderful. He is very caring and takes the time to answer any questions you have and really explains what's going on. I always feel like he has my pets best interest at heart. I would reccomend him to everyone with any veterinary needs! The clinic also recently did a remodel and looks very niceRead Less

I'm thrilled with this clinic!!! We will be switching to here for our vet needs. Our younger Husky had an eye infection and we were referred to here to have her looked at. The first office visit for a household is waived, so you can't go wrong there. The entire staff, from the moment you walk in, is friendly and welcoming. The vet is a real gem!!! He took the time to explain everything with me and had patience with Rose when she was getting nervous and scared. Most importantly, he knows what he's doing and talking about. Less than 24 hours later my girl is almost rid of the infection. I'd HIGHLY recommend them! The prices are very reasonable. Read Less

Dr. Robinson is an excellent vet at the Frisco Vet Center. He's very knowledgeable and doesn't mind taking time to explain in detail the medical issues with your pet. We use Dr. Robinson for our 3 cats and our dog. One of our cats has bad allergy problems and he's very good with his treatment. Most of all, I feel he really cares about animals and what's best for them. Read Less

In 27 years of living in Dallas and having countless animals we've rescued or provided a permanent home to, I have visited and used the services of MANY veterinary clinics in our city. I have not ever found a clinic AND it's staff to be as proficient, loving and fairly priced as VitalPet in Frisco! My family and I are their clients for life! Thank you VitalPet and all of you who work there for your love and care of our loved ones in fur and feathered bodies!Read Less

I love how every time I walk in I know that all the staff members and the doctor want to make the visit the best it can be. Chloe is really tiny and shy but they take care of her with the utmost of caution which puts me at ease. Also the pricing is fair and they understand that Chloe is family to me and that it's hard to afford pet care when you are a college student. They take care of my Chloe and I wouldnt go anywhere else!!!Read Less

We have lived in Frisco for 4 years and this was the vet clinic recommended to us. We have been thrilled with the care and the concern for our Nellie. They are thorough; and also realize that pets are parts of a family. Nellie goes in with a care- never shakes or is resistant to entering. The staff is excellent and the doctor is competent, gentle and caring. Thanks for the excellent care. Read Less

Extremely Dishonest! My dog was in their care for 1 hour for shots, trimmed nails, etc. I get a call to come get her an hour later because I am told she is being aggressive. I arrive and she has her 2 FRONT TEETH KNOCKED OUT and there is blood all over her and the cage. I ask what happened. I get two stories... Vet: I do not know, I was walking by and just saw the blood. Tech: She did it to herself. REALLY!!! In the 7 years I have had my dog, she has never rammed her front teeth into anything. It looks to me like they slammed her face with a door. Now she will never have her front teeth. She had to have surgery to remove the remaining parts of the teeth, which they quickly offered to pay. Guilt? I have photos if they deny this happened. Never again will I be bringing my pets to this vet. Read Less

Let me start off saying this vet clinic DOES NOT PACK EARS! I called and I reiterated to the receptionist that I wanted my dogs ears packed because I had just went to a vet on the 16th and they didn't do it after I told them what I wanted. She told me they did indeed pack the ears! Oh my god, she was a liar! I waited a few days and took my dog there and the a lady named Amanda said they didn't! They blamed it on "miscommunication" like I don't have a commutation issue I know what the f%%% I wanted! I was very specific when I called initially! So that's why I'm pissed! I could of took my precious boy to Fort Worth to my usual vet I believed her! Now my dog is stuck with an ear ache because his ears needs to be packed and I've waisted money on 2 vets on the same medication! How about thatRead Less

My experience was both good and bad. It begins like this. My kid and his friend walked our two 1 y.o. English Bulldogs around our apartment complex. They were only gone about 30 min and the temperature was around 90 degrees. When they got back to the apartment, the male, Duke, was in breathing distress and his tongue was blue (a sign of low oxygen)... I tried to cool him down with a towel but nothing seemed to help and he continued his labored breathing. Since it was a Saturday, his normal vet was closed so I quickly searched the Internet for an open emergency vet clinic. I found VitalPet in Frisco was open and I quickly carried Duke to my car and drove there as fast as I could. When I arrived, I rushed into the building and screamed that my dog was in distress and that he needed immediate attention. This is where they lose points. The girl behind the desk informs me that no doctors or vet technicians are onsite....WHAT?? They apparently were all out to lunch.... This should never happen at a place that claims to offer emergency care!!! So Duke continues his labored breathing with his tongue still blue on the floor in the lobby. I was afraid I was going to see my dog die right there on the floor!! The receptionist finally got a hold of one of the techs, and they rushed over in about 10 min. Luckily, they got there before he died and immediately put him on oxygen and began running cold water on him. His body temperature was 108 degrees. After giving him an IV, oxygen, and cold water treatments, his temp and breathing returned to normal. So they did a good job of saving my dog's life because he would have died had I not brought him in. However, they should NEVER have left an emergency care facility without a tech or doctor or SOMEONE who could have provided emergency care. Read Less

The staff and everyone was amazing here! My pet was really sick and I knew she was in good hands when I had to drop her off for a few days. The staff really treated me like family and was always quick to inform me with what was going on. Everything was very organized and they got my baby up and going again in no time!Read Less

The people who are leaving these reviews obviously haven't been in a while. I experienced great customer service. I called before heading in and my call was answered quickly and had every question answered before hanging up. You should believe in this veterinary center they have been in Frisco for years .. They are obviously doing something right !!!Read Less

Had to take my dog in as an emergency on a Sunday. Beau and Dr. Brewer got me in quickly and were very helpful and caring. They even called to check in on "Sparkle" the next day. I will definitely will be using them as my regular vet from now on! Read Less