Dr. DeWitt gets all the stars but her staff takes them away. In general, Dr. DeWitt is awesome, loves pets, a great vet, friendly and caring. Her staff, however, is far below par. The place is dirty a... Read More
Dr. DeWitt gets all the stars but her staff takes them away. In general, Dr. DeWitt is awesome, loves pets, a great vet, friendly and caring. Her staff, however, is far below par. The place is dirty and smells. It is plain to see that whoever manages the place does not hold the staff accountable for, well, anything. I've had dogs all my life and been to many vets. This is the least organized, least clean, and smelliest vet office, hands down. My neighbor recommended it and my first impression was that I wouldn't be back. However, my favorite vet from Wills Point is out of state for a few years & one of my dogs was on hypoallergenic dog food so a 3-mile drive beat a 50-mile drive. I initially took my dogs for routine stuff--shots, flea pills... But I really like Dr. DeWitt, so I've trusted her with with more serious health-related issues. She's awesome! But her staff is next to worthless. They're blunt, rude, disorganized, unqualified, and generally unpleasant to deal with. This is correctable, Dr. DeWitt!! When I went to pick up my dog, I actually was left in a room and FORGOTTEN!!! I was sitting in there waiting and waiting and waiting until someone walked in there for something else. He almost stumbled trying to cover his shock and pretend he knew I was there. OMGosh! How does that happen?? An immature and lazy front desk team is how. Dr. DeWitt, please hold these folks accountable or get someone who is a benefit to your practice--they are not helping you. Read Less