The actual doctors here are perfectly fine, and their rates are excellent, but the way they run their business is absurd. You cannot make an appointment, it's walk-in only; but this in and of itself i... Read More
The actual doctors here are perfectly fine, and their rates are excellent, but the way they run their business is absurd. You cannot make an appointment, it's walk-in only; but this in and of itself is not the issue. The issue is that they will, on days that they *know* they are going to be busiest, only have ONE doctor in the office. And they won't volunteer that information until you show up to the clinic. I went through the stressful ordeal of wrangling my cat into his carrier, and driving to the clinic, expecting a long but reasonable wait; only to be informed that the wait would be 3 hours long. So I sat with my miserable cat in the lobby and waited... and three and a *half* hours later, the lady said there was still a "45 minute or so" wait. Accordingly, their waiting room was full of other pissed off people who had also been waiting for far too long- even given the fact that you can sign in at the clinic then leave and have them give you a call when your spot is coming up- because at 2pm they were just getting around to people who had "signed in" at 9am.. It's just ridiculous to the point of being unacceptable in my opinion. I ended up having to make an appointment with a vet across town (who could see me much sooner), and just leave because I couldn't afford to wait another couple hours... So bottom line, if you have literally nothing else to do with your entire day, and like the idea of waiting around for 4-5 hours for a vet to see you, then this is the place for you. Otherwise, look somewhere else. As for me, I unfortunately have to work for a living, so I won't be going back. Read Less