The staff is very friendly, helpful and caring. The doctor is very knowledgeable, caring and takes the time to educate and discuss matters fully with you. The rates are the most reasonable for this area as well. The very best vet clinic that I've ever experienced!! Read Less

Took old John Wayne in for a cough, a week later & he's all healed up. Very honest & good people. Edit: I took my dog back in for his arthritis (recent development) and let me tell you he is young again! These people deserve six stars Read Less

I just established my 16 mo old kitten at this vet clinic after having interviewed and visited two other clinics. I had received recommendations for this clinic from several in my neighborhood. The staff is very pleasant and helpful and I found the doctor to be same as well as very knowledgeable and compassionate. Their prices are also the most reasonable that I had found. I feel blessed to have found this doctor and staff! Read Less

Let me add my two cents!  This is the best staff ever to see my dogs. Dr. Carter is a stellar human being and the best vet I've ever seen.  Our old blue heeler had to be euthanized when she could no longer walk.  Her passing was painless.  I received a condolence card signed by everyone working there.  This has never happened before.  I have several cedar boxes of ashes on my mantle to be disbursed with mine when I pass and no other clinic ever seemed to care. I can't stress how much this kind gesture was appreciated.  We got a puppy for Christmas (this is the most telling).  When Dr. Carter enters the room, she lights up as she does when my son comes home from work! She loves him!  There's a sign on his wall that states (I'm paraphrasing) "You can tell the size of someone's soul by how they treat a dog".  Dr. Carter has a huge soul!  Thanks to all of them! Read Less

Dr. Carter and his staff are the best in the business. They practice caring, compassionate beloved pet care. They are equally good with cat and dogs. They are our babies, so why take them to someone who only wants your money?  Springhill Clinic is excellent. Read Less

Since 1988 I have had Dr. Carter and his staff take care of 2 dogs who both lived for 18 years each. He is so caring and compassionate as well as very knowledgeable. His staff is also very caring and helpful. I would recommend him highly. Read Less

Dr. Carter was the first vet to see our lab, when we adopted her. She was ill and he fixed her right up. The only time we didn't use Springhill is when we were going out of town, needed boarding, and Springhill was full. Recently our dog is in need of end-of-life treatment, Dr. Carter has been able to guide us with the utmost professionalism and sincerity. This is the place to bring your pets for care.....even cats. Read Less

Dr. Carter is one of the kindest vetnarian you could ever meet. He and his staff really took care of us for the short time they treated Jimmy before he died. We learned information about our cat that after 12 years of treatment with another vet we never knew. Advised us well on our options and helped us with making difficult decisions. You could not go wrong in trusting them with your family member.Read Less

Dr. Carter is one of the kindest vetnarian you could ever meet. He and his staff really took care of us for the short time they treated Jimmy before he died. We learned information about our cat that after 12 years of treatment with another vet we never knew. Advised us well on our options and helped us with making difficult decisions. You could not go wrong in trusting them with your family member.Read Less

Dr. Carter is the kind of vet who does not want to waste your money. I have a 17-year-old cat who has just stabilized after being in critical condition from kidney failure. When I first came to him, Dr. Carter prepared me for the worst, but he tried everything in his power to help save my cat. If I had received the same treatment at another facility, I would have ended up spending thousands of dollars more than I did. Don't be afraid to do your own research and ask him questions about it. He was very amenable to telling me the pros and cons of all the possibilities I asked about. A couple of months later, my cat did pass away, but we got considerably more time than we could have expected given his age and ailments. I know that we got the best treatment we could have gotten anywhere. Although Lucky died at home, Dr. Carter took the time to call me, offer his condolences and talk to me about coping strategies. Everyone at the clinic seemed extremely compassionate every time I came. This is a place where people truly care about the lives they touch. Read Less

We have been with Dr. Mark Carter for more years than I can remember. He has taken care of 6 dogs for over the past 35 plus years. He and his staff are superior animal caregivers. We feel that Dr. Carter, Lisa, Jan and Tracy are like our expended family.  Dr. Carter is one of the most compassionate vets I have ever dealt with. We wouldn't let any other vet care for our beloved dogs. Read Less

Dr. Carter and his staff are the best. I had two older dogs that needed to be cared for over the last few years and they were there for us right to the end of their lives. I mentioned prices because before Springhill I had a different vet that I think was trying to make me go broke. Dr. Carter always seems to make sensible decisions and is sensitive to the financial impact that caring for a pet can have on an owners life. I highly recommend these folks. Read Less