Love this place. Its reasonably priced and the veterinarian is very knowledgeable and knows what hes talking about. Would recommend going here if your animal has minor issues/injuries. If more test need to be done they can refer you. Read Less

I have 3 dogs all cared for exclusively by Dr James. I've also brought people as far away as ft worth to use him as their primary vet. I just can't speak enough kindness about him and what he's done for my dogs. I'll never go anywhere else. Even if i moved HOURS away. I'd make the trip. There's no substitute for experience and he's got tons since the 80s Read Less

Dr James is a great Veterinarian. He have treat our dogs for year. Charlie, Copper, Rusty and Rocky. When Rocky got very sick we didn't know what to do. we took gim to Dr James and he started treating him with some meds and little by little he start showing some improvement. we talk to him everyday. and finally he told us to take him in to to give him an anti inflammatory shot and that help him a lot. he start walking better. gling to the bathroom by himself. he is great. Read Less

When my Mr. Brown was sick Polo Rd Vet was open and very inexpensive. Most importantly Mr. Brown was diagnosed, given medication and a dietary plan for 12 days. Within the first 24 hours you tell Mr. Brown was feeling better. Thank you to the wonderful team! Read Less

Dr James and his staff have been taking care of my pets for over 28 years. I have always been trated with the utmost professionalism and kindness. I have had two small dogs and one very large dog during that time period and each dog loved going to the vet. I had a work emergency that kept me away from home for 56 days. Dr James took my dog in for boarding and then took him home for the extended stay. He kept him as his own pet during that time and didn't charge me any extra. Dr James has made the hard decisions with our pets easier to understand and was extremely compassionate when we had to put a dog down. I would never consider another vet. Read Less

As with many, my fur baby is my heart and thanks to a friend's referral I went there to have my cat Oliver neutered and given all shots needed and they were absolutely amazing! The staff is very friendly and worked with me and my work schedule. Ollie felt good being there and wasn't scared at all. I will most definitely refer anyone I know needing vet services to them. Outstanding! Thank you all for taking such good care of my baby! Read Less

Dr. James et al have been taking care of our pets since 2000. I have no complaints. It's not a fancy practice, but he also doesn't charge an arm and a leg. We've boarded with them, had surgery with them, dealt with illnesses and gotten all vaccines there for 16 years. Read Less

My original post was about my visit and I was really impressed that not only did Katie contact me but she also read my review and took the feedback to heart. As a resident in this area, I make every effort to support small businesses in the neighborhood. When my little Teddy fell sick with dealing with fleas I wanted to get him treated right away. It was a Monday so I took him in during walk-in hours and the wait was a bit as the office was jam packed with dogs, cats, and their respective owners. Once we were called back, Teddy and I had to wait a bit but were seen by the doctor and Katie. Teddy was assessed quickly and we were about to move on with his treatment. To me, the only hiccups were the wait and one tech. Katie was very apologetic and listened about the whole situation and because of her I will keep Polo in mind for future treatments for Teddy.Read Less

There aren't enough stars for rating. I have taken my dogs (and I have had many dogs and cats over many years ) to Dr James. He AND his staff are the best!! They treat you and your animals like they were their own. His assistants are just as personal. Thank you Katy and Dr JamesRead Less

We absolutely love Dr James, Katie and the whole staff! They are affordable, caring and thorough! We have 3 Boxers (a senior, an adult and a 6 wk puppy) they have truly been there for every season of life with our dogs. So thankful to have found them years ago! Read Less

I cannot give better accolades to Dr. Phil for the life of our dog who is now 16 years old and still our same old pup although we have gone through some times of worry with the help of the Doc. Not only Dr. Phil but his staff take a very genuine interest in your pet whether it be for a medical check up or just boarding while you go on vacation. Trust me, if I had a sick emu, this is the place I would take that ailing bird to. Dr. Phil is that kind of knowledgeable Vet. You can tell he has seen from cows to guinea pigs besides our cats and dogs. Very thankful we found him and this office staff a long time ago. If this review seems "glowing", it is well deserved and extremely well earned. Thanks to all at Polo Road Animal Hospital. Accept no less! Read Less

I have been affiliated with Polo Road Animal hospital for MANY years..On and off since the middle '80's! Dr. James & staff (past & present) are the most down to earth folks who don't make you feel like your even in a doctor/hospital atmosphere where alot of people feel uncomfortable! They are truly great & caring folks! Now that I have moved back to the area, they will get all my vet business even though I live in the Cedar Hill area! Thank you to Dr. James and staff for making me feel so welcomed again after being gone for 10 years! Read Less

I absolutely love Doc James and Dr. Kocher. Both have helped my fur babies get over so many different ailments throughout the years. Any surgery I have ever had to put them through always was done with the understanding that I was going to be calling and checking on them, and the doctors and staff has always been fully understanding and respectful any time I called. Best Vet every! Read Less

I arrived at the clinic at the clinic at just after 12 and one woman was outside and another came out shortly afterwards I approached them with my dying cat in my arms and inquired if they were open. "We're closed from 12 to 2. I looked at the time and it was 12:02. I had to go to 4 different clinics. Second one all doctors at lunch third the only doctor they had was in surgery for an hour and finally on the fourth try he has a temperature of 104 and a really hard time breathing. He is now on oxygen pending lab results. The only clinic in grand prairie is the grand prairie animal clinic. The rest of them are absolutely worthless with the exception of Carrier animal clinic they just need more doctors. Read Less

After several months of battling my dog's skin issues with another vet and spending several hundred dollars in the process, my sister recommended I try Dr. James. Dr. James and his team were able to get her skin completely healed in a month at a very reasonable price! At the last visit, instead of trying to sell me more products (i.e. drugs and vaccinations - a common move with my prior vet), Dr. James gave me some more natural remedies to try and manage her symptoms. In my 3 visits his staff has always been very friendly and I love that I don't need an appointment! Read Less

by brenda 10/14/2011 PHENOMINAL institution for animals. Dr. James is outstanding and I have only ever experienced top-quality services and care from ALL employees that worked there over the years! I am sorry for the people and their precious pets involved in the unfortunate reviews you might read here. GOD BLESS them and their precious pets and any unfortunate circumstances that resulted. BUT, as for myself, if I ever planned to raise another four-legged member of my family (and he was close in proximity) Dr. James, his institution, and his staff would be my FIRST choice in the new animal's care. I thank ""them"" for taking care of FOUR of my four-legged family members (Alex, Axle, Skooter, and Whizzer) over the years. I can only speak for myself and my four-leggers, but ""we"" loved this institution over the years!!! Brenda Steever Read Less

I have been taking my boxers to Dr. James for more than 10 years. I have never had a bad experience! Dr. James and his staff are all so loving and caring. I appreciate them more than I can say! I highly recommend them. Read Less

Our dogs get excellent care during their annual checkup and shot updates. However, unfortunately we had an incident where our dog got very sick and had to be fed by a dropper. The staff and Doc never grew tired of seeing us show up at the clinic or call to inquire about her symptoms. They care for your pet as much as you do. Read Less

We have been taking out pets to Polo Road Animal Hospital since moving to Grand Prairie almost 9 years ago. They have always provided very compassionate care for our pets every visit which is important to us since our cats and dogs are essentially "our kids". I would highly recommended them to anyone needing a place to take their pets for veterinary care and related needs. Read Less