It was Kannon's annual visit, and we got right in. Didn't have to wait more than 5 minutes. Both the doc and the tech were very thorough and so friendly. We have been going to this vet for many years now and we have never had a bad experience. Read Less

The Dr.'s are wonderful, very understanding, professional and knowledgeable. Front desk and vet techs are very good. Would not hesitate to recommend them and do, to anyone. Thanks Dr.'s Hill. One year later, my Corgi Emma continues to well, staff is still great as are the Doctor's Hill. Wonderful environment, always helpful even when I forget to renew her drugs until the last minute. Read Less

Excellent vet. Dr Hill answered every question I had. She took the time to explain her answers. She's a great vet. They ran a test on one of my babies and Mr Hill called me with the results went over everything and asked me if I had any questions also said told me if I thought of anything else to please call. They make you feel comfortable talking to them. Read Less

Really kind and gentle people. They do their absolute best to take care of your pet. Our Dog, Ripley, actually enjoys going to the vet (yes, even with the shots). We drive past at least 10 other vets to get to Timberline. The cost is a little bit higher than others, but the service, expertise, knowledge makes it worth it! Read Less

I brought our cat there with a bad case of ring worm that he caught from a kitten that we adopted. Dr. Hill was not only kind and compassionate, but extremely helpful. He told us that there is more than one strain of ring worm out there. We were under the impression ring worm could be seen with a black light and when it couldn't be seen it would be gone. Wrong!! We also were running low on medicine. They didn't have any, so he called a pharmacy so that we could have it as quickly as possible. We next promptly brought our kitten in so he could be checked too!! The whole staff was so nice, helpful and informative. I (we) would definitely recommend Timberline Veterinary Hospital to our friends, family, and anyone looking for a great, knowledgeable, caring vet and support staff for your pets. Read Less

We have been coming here since Dr. Singleton was the owner.  The Hills are very nice people and really seem to care about our cats.  They answer all of my questions (some of them repetitive) and spend as much time with me as I need.  I will continue to bring my cats here. Read Less

We have appreciated the high level of care by the Vets and their competent staff for over ten years. Each visit is beneficial and enjoyable. Our two sons also have brought their dogs and cats in to Timberline for many years. Read Less

Dr. John Hill is caring and loving. You can tell his love for animals from the moment he steps into the room. Very kind and intelligent folks! I would recommend any pet owner to entrust their health and care with Dr. Hill. Read Less

Timberline Veterinary Hospital has been our go to place for all our fur people for almost 20 years. While the Drs. Hill have not been there that long, we have been very pleased with the compassion and care they've shown. The staff is amazing as well. They have all become family and love our fur people almost as much as we do. Thanks to each and every one for all the kindness you've shown our babies over the years! I highly recommend Timberline Veterinary Hospital! Read Less

I love Timberline Veterinary Hospital. The Doctors Hill and staff are not only extrememly knowledgeable but are all very caring and compassionate! Thank you for always giving great service to my fur babies Heidi and Jessi. Read Less

Dr. Hill provides the best care you could ask for for your fur babies. He follows up after surgery to make sure they are feeling well. They offer payment plans and wellness plans so you can budget better. Seriously folks. Dr Hill and his caring, competent staff are the best in town. Read Less

My husband and I had to put our sweet dog Odin to sleep yesterday. Dr John and his staff is so incredibly kind. I know they made my Odin very comfortable ... Dr John was giving my Odin yummy treats all the up to the time we left. I know Odin was happy. We called a few other Vets and those we called wanted upwards of $175 and up. Timberline Veterinary Hospital was more affordable than that, and beyond kind! Thank you to Timberline Veterinary Hospital. Read Less

I have lived in the Southlake/Grapevine area for over 25 years and have never been more pleased with the service and care that I and my Puppies received! Very Fair Prices! Really Nice Folks! David Pickle Read Less

Our furbabies have been clients at Timberline for over 10 years! Everyone there is so kind and truly cares for our four legged kids. They are thorough, honest and fairly priced. We can't imagine taking them anywhere else. Read Less

We first used Timberline when it was owned by Dr Singleton about 6 yrs ago. There is one thing that makes Timberline different than the other veterinarians we tried. The new owners, husband-and-wife team of Dr Hill and Dr Hill (I know; makes it easy though!) took over and continued this unique quality although I have no idea how new owners can accomplish this. I hope I can relay this difference in a way that is understandable and appreciated and it's worth your time to read this long review. Here it is: The vets at Timberline are easy, friendly, capable, and act like what you imagine long-time country doctors act like. What I mean by this, and how this translates to being a quality that you will appreciate, is that you don't get the uneasy feeling you have to protect your wallet when dealing with them. Unlike other, well-rated, well-meaning vet offices along Harwood Rd that we tried previously, we were impressed that Timberline doesn't seem to be in it for the money. I'm not saying they're free - although they have provided free eval and advice. Here's exactly what I mean: Before we used Timberline, we used 3 other vets along Harwood Rd (mid-cities). We waited 1 hr 15 min past our appt time at the first one before walking out. I have done the same at a potential new medical dr for myself; why would I accept this unprofessionalism at a vet? We declined a pricy $600 immunization plan at a second. We completed a $325 immunization treatment plan at a third ... with many references to how we should keep returning for similar services in the near future. At all 3, we felt the offices might be professional - of course, there is nothing wrong with being paid and making a living - but underneath, it always feels like the main motivation is revenue. It's okay but frankly, I like my auto mechanic to be honest about the services and repairs to my car and, if he shows he's looking out for me financially, then I don't have to worry about his motivation. I try to find the same quality in my appliance repair guy and yes, my vet. The first time we used Timberline, Dr Singleton examined Mattie while we waited and after 10 min, told us there was nothing to worry about; she's fine. Our charge? Nothing. Told us to come back when we needed something done. I remember thinking, Maybe this isn't a regular veterinarian clinic. It's got the name hospital in it. Maybe it's for vets to refer to for serious operations. Or else, why would it be free? Tw o yrs ago, we called on the phone: grandma (with altztimers/dementia) fed Mattie some grapes which can kill a dog we read online. Online advice was to get her into a vet. The Timberline vet asked a few questions about quantity and symptoms over the phone and told us not to worry. Over the phone! Again, no charge. Went in today over Mattie throwing up and not eating. They didn't have any openings for appts but told us to drop her off and they would look at her in between appts. Result? Mattie is most likely fine. There are two options: 1. Give her a shot for nausea, feed her a special easily-digested food and wait a da yto see how she responds. Or 2. They can run blood tests and xrays if we knew our dog well enough to know there is something more to it or if it would make us feel better. Option 1 - $112, option 2 - $293. We chose option 1 because it made sense in our case. Dr Hill told us that was a perfectly reasonable decision and we felt good about it. He could have suggested option 2 "to be safe" but he didn't. With this attitude to do the right thing, I imagine these two dr's are not going to live in mansions and become multimillionaires. But then again, if the way they treat customers by being honest and putting them first appeals to a lot of people in DFW, maybe they will! My kind of business. I recommend. Read Less

Dr. Hill and all of his staff were amazing! My dog had bladder stones and was in a lot of pain and distress. I tried to get my dog in to see her regular vet but they were booked. I called Timberline, told them my dog's symptoms, and they told me to bring her in right away. Dr. Hill ended up performing surgery on my dog's bladder. The staff and Dr. Hill kept me updated throughout this process and were very good about taking the time to explain everything to me. They set up post-surgical care with a 24 hour Veterinary Hospital, which made the process very easy for me. While my dog was at the Animal Emergency Hospital of North Texas, Dr. Hill stayed in contact with the veterinarians there to check on my dog's status. He even called me to let me know her status and what to expect when she gets home. My dog is home now and recovering very well. We have a follow up appointment in 2 weeks for suture removal and look forward to a full recovery! Thank you Timberline!! Read Less