Abbott Animal Clinic

I took my 6 week old puppy on Thursday night because it was the only place around me open at the time.My puppy got sent home with medicine for hookworms. I was told she was infested and they charged me $218. I brought her back the next day because she could not even stand up. They told me she had white gums. that the hookworms had sucked up all the blood and she needed a blood transfusion which is $1500 and didn't do there. I asked if it would be better to take her somewhere else where they could do the blood transfusion and they said no id be best if you leave her here, she will need this first if it doesn't work then take her elsewhere yo get transfusion. Gave me false hopes and said they've never seem a puppy last that long or fight as much paid $402.00 for hospitalization and IV fluids. I had not signed consents had to drive back and sign. Stoped to see the puppy and she looked worse. He hugged me and said sorry. Told me I had to pick her up at 8pm. because that's the time they close and they dont have anyone over night. They called me back an hour later. and said sorry your puppy didn't make it. I consider that Neglect because they said she needed the blood transfusion and decided to keep her and do something else. I have so much anger towards this place because I should of taken her somewhere else, but I was told I didn't have enough time to save her if I took her somewhere else. If I could leave negative stars I would. The doctor picked up and treated my dog like if she was a toy. Read Less

Only went here because it was the only place open around 8pm. Unprofessional staff. They make you feel like a burden. They don’t greet you. They don’t care for you or your pet. The front staff and the vet tech not only appeared tired, but sick. They did not appear well overall. They had bad attitudes. The vet tech didn’t even pay attention throughout the visit. Nor was she knowledgeable on basic pet care. I asked confirmation of the vet’s directions and she responded with “um” and “I don’t know”. Then a woman in regular clothes was hanging around behind the front counter. Vet was okay. He was hard to understand. Didn’t show any love or compassion to my pet. Disappointed overall. Not coming here again. I will travel a long distance than to come here again. Read Less

This place is absolutely disgusting. I worked here for 4 days and couldn’t stand it anymore to see how they treat the animals in their care and how unsanitary everything is. The boarded dogs are kept in tiny kennels that are FILTHY because nobody cares enough to keep them clean. There are dogs kept in kennels outside that almost never have any water in their bowls when I would walk past, or the water was nasty. All of the dogs have to lay on either cold hard cement outside, or the smaller dogs are kept in cages where they have to stand on metal wire bottoms. A few lucky dogs would have a towel thrown in with them. This is the worst facility I have ever seen and I cannot believe they are still open! Please do not board your pets here or use their veterinary services!!!! This place is just completely unacceptable for a vet clinic. Also, the “vet techs” are not certified, they are just trained to work as a vet tech for dirt cheap pay. Read Less

Worst experience of my families entire life! If you love your pets don't take them here. My family took my turtle here because my dog got ahold of him and chewed him up pretty badly. The doctor knew nothing!!!! The technician was more knowledgeable about my turtle than the actual vet. He was a total fraud, we paid $115 dollars just for the doctor to see him and they refused to clean any wounds unless we paid an additional amount. Once we said we wouldn't pay for x-rays, the doctor kept saying that he "wouldn't make it". He said it right in front of my little sister, that I cannot ever forgive. They just wanted money, they didn't care about our pet in the slightest. I feel terrible for taking our poor turtle there, he deserved better. Glad to say he's doing fine, please don't go there. Read Less

The customer service is less than a star! Rude, extremely disrespectful! All I needed was an international health certificate and they were just so distasteful on the phone and in person I just decided to not go through with them. It also smelled really bad, even my dog refused to go in from the smell. I don't recommend his place at all. Read Less

I had an emergency and this place was still opened drive all the way there ended up getting pulled over which took away time I didn't have for them to refuse me after they swore it would be fine and they could still take me before 8 and I managed to make it before 8 to get there and they tell me Oh sorry nothing we can do till the morning.. yeah thanks for nothing.. Read Less

Negative 1000000000000000 stars.Pet Assure listed this Vet and we took out kitten. Technician has NO MANMER. Didn't even say "hi". Doctor was so rough with fragile kitten. They tested my cat like trash. Such a joke. NEVER GO THERE. I'm on my way to another Vet. Read Less

Do not take your pets here.I took my Chihuahua about 1 month ago. Took her in for vomit and diarrhea. She stayed there Wed night and took her home Friday night.Her Diarrhea and vomit was gone.But after taking her home.all her flesh came comply off oh her arm and chest where the fluid they injected her through the IV. Apparently the fluid leaked out of her vein and went under her skin.So far the total bill on her surgeries are at $8,000.That is not including the $2000 I spent prior to admitting her in the Hospital.She is still in the hospital she had her 3rd surgery Yesturday. .Hopefully she can come home very soon....Please if you love your pets..Do not take them to Abbott!! Read Less

The staff provided limited communication after surgery. I called twice to check on the dog's recovery and was told he was happy, fine and recovering well. When I arrived he looked tired, down and was throwing up. Yes, this clinic has low prices, and the service reflects it. Read Less

Got ripped off by this vet! I am all for supporting shelters and I know this place does good work for shelter dogs but they seam to be supporting themselves by taking advantage of customers! I wish my regular vet was open late hours, they are always fair. This place, not so much :/ Read Less

I have an exotic animal and it's nice to know that there is a vet that is open late and will take my animal in and can do a surgery that was absolutely necessary. The doctor could just use a little bit of people skills when dealing with people's animals. Read Less

Worst service I have ever received. They don't care about the pets. They only care about is money. Save your money and go somewhere else that actually cares about your pets. This company killed my pet by not working fast enough.They were worried about processing the payment before the service than my pet. By the time I got to see the so called Doctor which took 15 min it was too late. Yes the lady took 15 minutes to process a payment.The doctor didn't care he's just a waste of time and effort i don't know why he even practices he looks like he hates his job. Read Less

Most comprehensive exam criteria, from competent veterinary staff, and most competitively priced service I've found. I rescued an approximately 2yo pit/lab mix at the end of 2014 and took her to Abbott Clinic where she was given all of her vaccinations, spayed, and given a microchip and the price was outstanding. Took her back a year later and everything is great and I received the same great service once again. Good place. Read Less

Okay honestly this place really is a waste. I took my bun here because she had a lump under her chin and snuffles. Another hospital recommended them to me so I figured why not give it a go. Obviously I didn't read the reviews which was the first thing I should have done. 76 bucks just to get the doctor to check her out. The nurses weighed her and asked what was wrong, then the doctor came in. Now like every other bunny, my bun hated being picked up, like absolutely despised it, and I must admit I spoiled her a lot because if she didn't want to be touched I would back off. Dr.Javaid already seemed unprofessional as soon as he walked in. I had a bad vibe from him to be completely honest. He told me to take her out of the cage and place her on the desk. Obviously my bunny was scared because she was in a unfamiliar place and unfamiliar people were touching her so she started to freak out, he literally grabbed her by her neck and held her down. At this point I'm really mad and confused, he literally told me everything I already knew, it's like he did his research from web mD or something. We wasted 185 bucks at the end of the day and my bunny is still sick with a lump. Don't waste your time. Read Less

I brought my dog Lucky here for his shots and to get test for worms since i adopted him. The reason i came here was because it was the only Vet open on Sunday! The staff was nice and friendly the DR was a bit rude and not very welcoming to us. We paid 500$ total for all his shots, consultation, worm test and medication because he has hook worms.... So today I drop off Lucy to get groomed and im so scared to pick him up after work today because i just read the reviews people have been leaving! I will update this review latter today!!Read Less

I was very disappointed in service I got not from staff but from Vet Himself. I seen it as he was mostly playing the guessing game and never really did much. Its been a about 6 weekz since I have been there and reason I'm writing this review now is because the vet did give me medicine for my puppy because she was vomiting so much and not eating or drinking. Vet gave me some antibiotics not knowing if there was infection but just to see if they helped and he gave me medicine to control vomiting....well back to Why I'm writing this today I looked up this vomiting medicine and its antibiotics that has nothing to do with helping vomiting and can actually cause more nausea. I'm sitting here like Wow I'm sitting there giving my puppy stuff for vomiting and yet its just antibiotics. Dont go here please!!!! Waste of money I did better getting my dog back to health then vet didRead Less

Do not ever use this vet!! We took Chit Chat to him for not eating and having trouble using the bathroom. $1000 later he said he had a urinary track infection. Asked if there would be any charges when we picked him up because he kept him a couple days his assistant said no, well we pick him up and paid more money he states "Your lucky it wasn't another $600" Got a second opinion 3 weeks later he had a huge mass in his intestines and that vet made him suffer longer! Read Less

No Stars!!! Please don't take your animal here! Our cat wasn't eating and he charged us $1000 to kept him over night and told us it was a uti.  We got a second opinion a couple weeks after giving him meds and the problem still not fixed and found he had a huge mass in his intestines! He didn't think to check his stomach or intestines and because of that our cat was suffering longer after we trusted that man! The 2nd vet no way that would have appeared that quickly!!! Worst vet ever!!!! Read Less

This is not our usual clinic but they were open on the weekend so we took in our cat- emergency. Dr. Javaid saw her right away, explained everything thoroughly, and they kept her overnight. Affordable compared to some of our other experiences. Overall, friendly and competent- good experience. We will return if we have another weekend emergency.Read Less

No. Just no. I took a foster dog in (supposed to get a rescue discount). Got charged over $200 for meds that other gets charge $30 for.  And the vet acted afraid of the dog. Not to mention that the woman at the front desk had NO customer service skills. Won't be going back there ever again. Read Less

Zero stars, if I could.Came to pick up puppies that we would be fostering, and Abbott was supposed to be caring for. The waiting room smelled horrendous; we could barely stand it. When we finally received the puppies, one had a severe skin condition and was bleeding in several spots. All three had distended bellies full of worms. All three were also covered in feces, from head to toe. They had never been bathed in their lives, and they had not been treated for their medical conditions. They had been there for 24 hours.On top of it all, the staff does not know a nose from a tail. They are not intelligent, whatsoever. It was very difficult to communicate to them that I was here to pick up three dogs for a specific rescue group. They had no information on the health records of my fosters.Run, don't walk, from this "vet". It is a scary place for an animal to be. Read Less

We took our dog here to get spayed because it is where the rescue group we adopted her from said was the closest location to us for them to cover the spay with our $150 adoption fee. When we went to leave I was asked if we wanted pain meds and a cone, I said yes to the pain meds (they had given her none since the operation) and asked if the cone was needed. The lady at the front said no unless she started chewing on the spot after we took the bandage off. At which point I could go buy one from Petco. (Tape wrapped tightly around her 3 times with a small piece of gauze barely covering the spot that hurt her greatly to take off) 3 days later the dog had not noticed the spot or even licked it with us keeping a close eye on her. I then noticed stitches on the carpet when she wet on the floor. The 4th morning the stitches were all of the sudden all gone, yet she still was not chewing on the spot.I took her in immediately and was told that I was supposed to always use a cone, I mentioned I had been told otherwise by the front desk, he then went out and yelled loudly at the staff making my toddler break down crying. He came back in the room and said "you were told to get a cone and you refused to, it is going to cost $185 for me to cut her back open and re-do the stitches or her intestines will fall out)" the rescue group that sent us to the vet refused to cover the cost. So we took her to My Family Vet and they sent us home with meds saying the spot was healed well enough and just to keep a close eye on it.At this point we might still have an issue with a major complication due to the vets mistake of obviously not putting the stitches in correctly, but we will not go back there even if they took responsibility and covered the cost. Read Less

Don't ever go here. I brought my dog in cause she was sick and the veterinarian didn't even know what was wrong with her. All he did when he examined her was check her ears and mouth, nothing else. He wanted to jump in to quick and wanted to to charge me wayyy too much. I went to mans best friends in the woodlands and they knew exactly what they were doing. Not only that but I wasn't charged that much. Lets just say I saved myself about $700. Read Less

ZERO STARS!! WORST VET EVER!!!! i took my chinchilla in for a leg injury.first off, the vet couldnt even properly handle my baby girl.practically suffocated her by wrapping her face TWICE to look at her leg.second, there was a receptionist(older lady) that was very rude!he came back with a $500 quote (apart from the $100 visit charge)  for an xray and 4 meds at $40 each!! when the vet asked if i wanted to go through with the xray, i said 'yes, i dont work today so i'll wait, since i live an hour away. so i wont be far when shes ready' he responded 'i dont care where you live, youre not waiting here!'i said ' what do you mean, i dont see whats wrong'he got an attitude with me over that... very unprofessional!!then when i asked if they had food for her there, the vet said 'we have rabbit food'.i thought to myself 'isnt this an exotic vet?!!'my chinchilla was obviously in pain, but i had no other option because my two other favorite vets were completely booked so i didnt want to make my chin wait til the next day to recieve pain medecine and to find out if her leg was broken.well i left her there and went home, worrying because i didnt like the vet already. it turns out the damn vet left 10 minutes later (at 12:30p) to lunch and didnt get back from 'lunch' till 4:30!!! so basically my baby was left unattended for 4 hrs!!!! then his response to her xray was 'its broken but not broken'     WTF?!i hate that vet so much, so as soon as i got the xray results, and my baby got pain medecine, and a bandage, i requested the xrays and showed them to my preferred vet in the morning. I WILL NEVER RECOMMEND THIS PLACE!! STAY AWAY FROM THESE CARELESS PEOPLE!!!! HORRIBLE STAFF!!!!! AND UNCECESSARY 4 HR LUNCHES!!!! Read Less

Customer Service Much?*SHOCKINGLY* and *ASTOUNDINGLY* poor behavior of office staff/manager, including seriously questionable practices. Several people witnessed staff member berate customer. Jan. 2 - Took feral cat to vet for spay/release and paid $200 deposit. Jan. 2 - Received call that feral cat bit staff person so they couldn't do anything, and that the cat would have to be quarantined for 10 days. Jan. 3 - Went to vet to take cat to Harris County for quarantine and was told that cat couldn't be removed from premises. NOT TRUE.Jan. 3 - Was reimbursed $130 and told that they were keeping $70 for the ALLEGED exam (that couldn't take place because of the bite). Jan. 3 - Asked to see notes about ALLEGED exam that cost $70. Jan. 3 - Office manager argues that customer can't see notes. Customer says you can't bill me if there was no exam. Office manager disappears for four minutes and returns with "notes." HERE IS WHERE IT GETS EVEN MORE INTERESTINGJan. 3 - Customer left with notes and noticed they were dated Jan. 3. Customer returns to point out that these notes must have been falsified while customer was waiting because the person accidentally put Jan. 3 instead of Jan. 2, when alleged exam took place. Jan. 3 - Office manager screams at customer that they don't even need the $70 if customer files a complaint.Jan. 3 - Customer says if they don't need $70, they could just refund it as a matter of customer service.Jan. 3 - Customer calls to speak to vet and is given the run-around by office manager. Read Less

This is a really nice vet clinic. The first impression when you come in is how clean it is; and there is not a hint of animal odor. I can't say that about the other clinics that I have gone to. I boarded 3 dogs there for a rescue group while they moved to a new location. The vet was really nice, actually talked to me to tell me how they are doing when I phoned to get their update. He offered to see me to discuss their health. The dogs had to stay there for 3 weeks. I went ot visit them a week after I dropped them off, the staff was so nice to let me use an exam room so that I can spend time with each of the dogs. The dogs were walked 3 times a days. They are kept in a/c at night and big kennel each during the day. All the ladies that work there have been there more than 10 years. That says a lot about the vet/owner. Although I am not a regular there, I would feel comfortable having my animals treated here (if I live closer). I would recommend this clinic and the vet. They also offer rescue groups special boarding price. Overall a very nice vet clinic with the right mind for animal welfare. Read Less

I gave this 1 star only bc you have to...otherwise it would be 1/2 if they are lucky!I took my 5 month old Yorkie in last night bc I thought she may have broke her leg. I am new to this area so I looked for a vet that was open late (my vet was already closed) I mistakenly went her bc I thought I could save a little $. I called to let them know I was on my, asked if there was a wait and the front lady (Susan I believe very nice) said no there was no wait how long would it take me to get there, I guessed about 30 minutes. Upon arriving they wanted to take my Exam fee up front, told her I would pay all at once. I was taken back into a room and waited for about 30 minutes (keep in mind I am the ONLY one here) Dr. finally comes in and says sorry I was out running an errand. I thought in my head really?? But I stayed bc I of course wanted my dog leg looked at. He briefly examined her and proceeded to tell me that my dog was FULL of ear mites. I was confused since I wasn't there for that, but naturally understood since he did exam her. The vet then started telling me that my vet obviously did not know what he was doing since she had ear mites. He kept going on and on and on about these DAMN ear mites. I finally was like look I am here for what I think is a broken leg I am pretty sure that ear mites is 2ndry to that. He then ordered an xray told me that my puppy would need to stay over night and they would call me sometime the next morning. My gut feeling at this point said take your dog and run bc this vet was just rubbing me the wrong way. So, that is what I did, left called my vet and took her in first thing this morning. I informed my vet of what happened and was told that they used to refer their patients there but no longer do anymore bc of issues that were happening. So I am glad I waited she did great last night and now I am waiting for my vet to examine her and tell me the news! DO NOT TAKE YOUR PETS HERE!!! Read Less