Bay Glen Animal Hospital

Friendly staff, knowledgeable vets, and convenient location. I’ve been coming here for a few years, and have met with a few vets over time, our primary one being dr Trevino. He helped us get through a very difficult health issue with one of our dogs in both a sympathetic and clinical way that allowed us to treat what symptoms we could and understand when her condition was beyond treatment. The staff at bay glen feel more like family than strangers and I highly recommend them to my own friends and family! Read Less

I went here for my hamster and spent $57 for a referral, disappointing to say the least. However, they were polite and informative even if they didn't seem super great at handling such a small animal. All the dogs who I saw in there seemed very happy and handled well. Read Less

A wonderful facility. Clean, massive lobby. I've met with several doctors, and all were extremely nice, caring, and very competent. The other staff are just as good. They have long hours for working people. They're just great! Read Less

All of the staff at Bay Glen get an A+. Unfortunately we had to take our 15 year old border collie mix in this morning to be euthanized. These people from the front desk to the nurse to the doctor were amazing. They have a comfortable room set up for your last moments with your pet and the procedure was explained to us. Thank you Bay Glen Animal Hospital for making this difficult time bearable and giving us the peace that our "Buddy" was comfortable during the entire process. Read Less

Just took my westies for grooming there. John is really good at what he does. Best groomer I've ever had. Best all around. So if your looking for a groomer this is the one. The doc at Bay Area Animal Hospital are thumbs up especially Dr R. Trevino Read Less

Dr. Trevino is wonderful! After my chihuahua was attacked, we had to bring him in for an eye enucleation. You can tell Dr. Trevino cares about your animal and is very informative about all the options you may have. Best veterinarian I've ever taken my animals to! Read Less

If you truly care for your pets, please do NOT bring them here. I would give them 0 or negative stars if I could. You would expect your pets to be well and safe if they're boarded at a VETERINARY, but it was not the case for us. We had to last minute make a trip to another country for about 20 days and we had no one else to help us care for our rabbit while we were gone, so we came here since we had had 2 appointments with the veterinary here before. The same morning we came back, we went to pick up our rabbit and paid $400 for his boarding. He already seemed different and not himself, but bunnies tend to be very nervous pets and we thought he just needed some time to adjust to us again. We left him alone for a few hours (since bunnies need privacy and especially since we were gone for 20 days). When we pet him and went to see him probably after 2/3 hours after picking him up from this place, we noticed he was extremely sick. What we thought was nervousness and shyness was actually something horrifying. We called to let them know that he was sick so we came back to see a veterinary. Another veterinary (not our usual one) checked him and did x-rays and came with news that our baby was going into shock and that his stomach was so bloated that he wouldn't make it. This broke our hearts and there were a lot of tears. We decided to put him down. However, we did not expect to be charged another $300+ for that, even though he was ALREADY SICK from THEIR care. We understand that things happen, but they seemed to blame us for his pain since they did not hesitate to want to charge us so much money after having already paid them $400 for boarding that morning, which was clearly not safe and caused our rabbit harm. They ended up discounting $200 for the euthanasia (only after having to ask for the manager and not the front-desk lady to come talk to us), but we still had to pay them $100+ (plus the $400 for boarding) after such a horrible incident. In the end, all they cared for was money rather than the well being of our dear pet. We will NOT be coming back and I hope that no one else has to experience something like this. Read Less

If you truly care for your pets, please do NOT bring them here. I would give them 0 or negative stars if I could. You would expect your pets to be well and safe if they're boarded at a VETERINARY, but it was not the case for us. We had to last minute make a trip to another country for about 20 days and we had no one else to help us care for our rabbit while we were gone, so we came here since we had had 2 appointments with the veterinary here before. The same morning we came back, we went to pick up our rabbit and paid $400 for his boarding. He already seemed different and not himself, but bunnies tend to be very nervous pets and we thought he just needed some time to adjust to us again. We left him alone for a few hours (since bunnies need privacy and especially since we were gone for 20 days). When we pet him and went to see him probably after 2/3 hours after picking him up from this place, we noticed he was extremely sick. What we thought was nervousness and shyness was actually something horrifying. We called to let them know that he was sick so we came back to see a veterinary. Another veterinary (not our usual one) checked him and did x-rays and came with news that our baby was going into shock and that his stomach was so bloated that he wouldn't make it. This broke our hearts and there were a lot of tears. We decided to put him down. However, we did not expect to be charged another $300+ for that, even though he was ALREADY SICK from THEIR care. We understand that things happen, but they seemed to blame us for his pain since they did not hesitate to want to charge us so much money after having already paid them $400 for boarding that morning, which was clearly not safe and caused our rabbit harm. They ended up discounting $200 for the euthanasia (only after having to ask for the manager and not the front-desk lady to come talk to us), but we still had to pay them $100+ (plus the $400 for boarding) after such a horrible incident. In the end, all they cared for was money rather than the well being of our dear pet. We will NOT be coming back and I hope that no one else has to experience something like this.Read Less

Since moving to Houston in 2004, I have taken my dogs to Bay Glen Animal Hospital. I highly recommend both Dr. Trevino and Dr. Long, as they both truly care and go above and beyond to ensure the best care for animals. After recently losing my beloved boxer, I received a letter saying the doctors at Bay Glen made a memorial donation to the Texas A&M University. That is just one example of the compassion and sincerity exemplified on a consistent basis by the entire staff at Bay Glen. Read Less

Love Dr Long and Dr Trevino. The staff is great and for a worrying doggy mom like me, this is a great place cause they always help with my fur babies needs and my concerns. Definitely recommend taking your pets here. Read Less

Just moved to this area a few months ago and needed to find a new doctor for my babies. Tried a couple of other animal clinics but wasn't impressed. Recently my dog Claree had a minor injury. I called Bay Glen at 5:30 pm and was able to get an appointment the next morning. Dr. Long is the bomb! Obviously she's knowledgeable but she is also incredibly sweet and loving with animals. The staff that I've met are helpful and go out of their way to take care of us. I've definitely found my dogs new clinic! Read Less

This is a great place! Dr. Trevino is excellent! Very attentive to my pets and actually does the most thorough exam I've ever witnessed. Caring, compassionate care and also a great sense of humor. Plus, he was a Longhorn before he was an Aggie. We know which one is the higher power;) Hook 'em!!! Read Less

Terrible! I have asked relevant questions about maybe getting a job here, and I received no answer. Unexceptional, to say the least. If you aren't hiring for any new assistants, at least reply and say that you aren't. It's very rude and unnecessary to just not call/email back. I will never take my dogs here. Or recommend this place to anyone! Read Less

Absolutely loved the connection between Dr Travino and my pet. He let me explain my frustrations and things that I've tried with previous vets, answered all my questions. They explained to me in detail of what was going on and how to help fix the issue and possibly further treatments. The staff was nice and welcoming, clean front area and room. Not once did they make me feel stupid or taken advantage of. Read Less

Bay Glen is absolutely the best! They are great with my 2 huge pups. The staff and Dr's are always willing to answer any/all questions I have and help solve any issue that may arise with my guys. Dr. Long and Dr. Trevino have always had my pups best interest whether small or big. :) Read Less

I am so thankful to have found Bay Glen Animal Hospital! My husband and I adopted two kittens and after only a few months we found out one of them likely had FIP. After going to a different vet we were highly disappointed with their knowledge, communication, and organization. We went to Bay Glen feeling pretty hopeless, but Dr. Trevino and staff were FANTASTIC. He was realistic about the prognosis (not good), but also explored other explanations for our kittens illness and gave us some immediate solutions to try. He always kept our finances in mind and was careful to select the cheapest, viable option and eliminate unnecessary tests/medicines that other vets had suggested. Although they are usually pretty busy, he took the time to explain various test results, what we were testing for, why we were trying what we were trying, etc. The prognosis was not good, but they made it clear that if we were still fighting for our cat, they would too; each time I went in, he praised and affirmed the commitment we have to our pets. We eventually had to make the tough call to put our cat down, which was handled with great sensitivity and support. I know many vets send sympathy cards after the death of a pet, but Dr. Trevinos was truly heartfelt and personalized. Yesterday we also received word that Bay Glen donated money on our behalf to an animal fund that offers medical grants to owners who otherwise would have to euthanize a sick pet because they cannot afford veterinary expenses. We had no idea they were doing this, and it was a beautiful way of bringing something good out of a difficult loss. They went above and beyond what they needed to do. I highly recommend Dr. Trevino and Bay Glen Animal Hospital and plan to continue taking our other little guy there! Read Less

We are 3 weeks now and growing daily thanks to Dr Trevino! Mom does not come by as often as we would like but Auntie Claire & Madison & Keegan keep as we fed! Thanks so much for helping us have a good start! Read Less

Its really nice to gave a vet hospital that cares for our pets like they do. From the first hello to bye they make you feel your pet is in excellent hands, I believe this is going to be a wonderful experience for our baby girl as well as for us. Cant say enough good things about this clinic Read Less

Had our first appointment at Bay Glen Animal Hospital. Dr. Trevino was our veterinarian. He was great with both dogs and took his time to explain treatment options, costs, and after-care. He even sat down on the floor to look eye to eye with our dogs. The staff are friendly and waiting is very short. Great location. Highly recommend this team of veterinarians and staff to anyone looking for a new pet doctor. Plus, Dr. Trevino is a huge Texas Longhorns fan! Hook 'em! Read Less

I brought my guinea pig in for a visit. The staff that answered the phone was friendly and I appreciated that she told me the exam cost upfront. The appointment started on time and Ashley was a great nurse. Dr. Janney did a fine job examining the pig and decided not to prescribe unnecessary medication for what turned out to be a minor issue, a decision I appreciate. Overall, I would recommend this place for guinea pigs. Read Less