Bear Creek Animal Clinic

I brought our little Maltese into the clinic for some concerning digestive problems. She was seen by Dr. Eikenhorst. He took his time and thoroughly explained each step of the process, and personally called to give the results of lab work. The staff is knowledgeable, kind, and pleasant. If you want the feel of a small-town vet in a big city, I highly recommend Bear Creek Animal Clinic! Read Less

AWESOMEEEE in capital letters. I landed there with some difficult cases other vets couldn't figure out and they got it always right and fast. As serious and professional answer my own doctors are, they. Do care. I read other reviews and I believe they are confusing the clinic with a now closed veterinarian ER that was right across the street. Read Less

My husband and I adopted a puppy from a local rescue last weekend. When he appeared to be having stomach issues, we called the vet that will be seeing him for his upcoming wellness exam to see if they had an earlier appointment. When they told me they were full, I called Bear Creek and they were able to see us within 2 hours! The check-in process was extremely smooth and the staff were very accommodating. The doctor was patient and sweet with an (understandably) timid puppy; she was able to diagnose the issue and offer medication to help sooth his tummy. They even threw in some soft dog food that will help ease the pain of giving him his medication each day. I was also surprised to see that a discount had been added to our bill, which made the visit extremely affordable. I was (and am still) completely blown away by the level of service we received. Hats off to BCAC for a wonderful first visit. Thank you again! Read Less

knowing there was a possibility of breast cancer in my dog you decided to brush it off with out making sure and now i have to put my dog to sleep. If your to lazy to do your job you shouldn't work there. Glad you got your money while im losing a member of my family. Read Less

This clinic is wonderful!!! They are well worth the price and MUCH less expensive than most other vets in my area. I truly believe they are all highly qualified and know exactly what they are doing. On my first visit, I took my cat when he got in a fight and had a big neck wound. They worked quickly and efficiently, explaining what they were doing every step of the way. They told me what they recommended, but I did not feel like they were trying to sell me anything unnecessary! I also felt like they were very honest and willing to work with me on the cost of things. They exceeded expectations 120% and made going to the vet an easy and informative experience! Give this clinic a chance and you will NOT be disappointed!! :) Read Less

This week I brought in our 14-year-old Golden Retriever who was in a great deal of pain. Our family feared the worst and said our goodbyes. However Dr. Eikenhorst provided solutions to resolve the pain and give our dog more time with us. Within 24 hours, he was back to his old self. It was amazing! My family and I are extremely appreciative of the knowledge and caring Dr. Eikenhorst gave to us. He even followed up the next day to check on our dog's progress. A well-deserved 5 stars! Read Less

I have been taking my two dogs, a Golden and Blue Heeler, to this clinic for about 2 years. I have been very happy with this place and the people that staff it! Recentlly my Blue Heeler needed some treatments that involved some injections, two different (scheduled) overnight stays, and some minor attention at home. From diagnosis to discharge I felt like the staff was very compassionate and professional. I had cell numbers of the doctors but fortunately never needed to call them. The team kept me updated, answered all of my questions, and most importantly took care of my sweet boy. How do I know this? On his last visit he recognized two of the techs and happily trotted back to the kennel with them. We have also boarded our dogs and they have been pleased with their care. Took off a star for a problem with ordering a medication but it was resolved with some phone calls. I can't speak for who managed this clinic years past, but I definitely recommend this place. Read Less

From my experience, this clinic seemed more driven by profit than quality of care. My first encounter involved my now deceased male with severe FUTD. I was unfamiliar with FUTD and sought treatment too late, so I don't hold them responsible for his eventual demise. But during our visit I felt the vet was callous and short. She gave him oral antibiotics when I think it was obvious to her that he needed immediate intervention but didn't want to board him at her clinic. It was a holiday weekend and he ended up at the emergency center later that same day and was euthanized two days later because our treatment options were exhausted. I think the vet could have been more honest about the negative prognosis and offered more assistance with the treatment we attempted. My second encounter involved my other (still living) Maine coon that was suffering from fleas and tapeworm despite Advantage treatments. Bear Creek Animal Clinic wanted to 1) run lab tests around $400.00 to determine the parasite problem, 2) take a stool sample and 3) give me a single dose/single day deworming medication for $100. At the time, I had two other cats with the same symptoms and these costs would have been outrageous. I ONLY avoided them by asking in advance what the cost would be since they were not forthcoming and informative. I declined all treatments they offered and sought a second opinion with what became my new and only veterinarian. I paid roughly $35 for him to examine the same cat, spent $17 for dewormer, and got a recommendation for new, more effective flea medication. My new vet also allowed me to purchase dewormer for my other cats without insisting I bring them in. Finally, the furnishings of the office are most indicative of the profit goal. Everywhere I looked, were pharmaceutical ads, brochures, pamphlets for pet insurance, notices about preventative care, and an entire section of producs for sale. I won't ever go back to this clinic and will recommend against it when discussing vet options in the area. The staff shouldn't treat their patients like financial commodities. Read Less

This place is all about the money not your pet. Pricing is very, very, very expensive. They claim they are expensive because they are an Emergency Room. Poor Excuse! I brought my loving dog in who was very sick (Diabetes) and they let her lie there for hours without giving her any attention until they got the money worked out. They should of hooked up an IV with insulin ASAP but hey let het lay there. They did give her a blanket to keep her warm. Once I explained I could only pay half the money that day they then asked if would consider putting her down. Broke my heart. Now its been weeks and I have not received a call back to come and pick up her ashes. DO NOT BRING YOUR PET THERE YOU WILL REGRET IT. Bringing my baby girl there and letting them talk me into putting her down was on of the worse decision I have ever made. I will never forgive myself for brining my baby girl there....I have heard lots of negative things about this place and I did not listen.Read Less

I have taken many pets to Bear Creek Animal Clinic over the years, and I was treated with kindness and concern. Options were given to conform with level of care and my budget. I have always had the best outcome and highly recommend them. Read Less

I have been using this vet for years but after my last visit I am DONE. I took my dog in when she was having digestion problems after eating a real Ham bone. The issue lasted for 5 days so I was concerned it could be something serious like a blockage. The Dr gave here a shot and told me it was probably just a hurt tummy from splurging on the treat. After that, while the Dr was urging me to get my dog parvo/distemper vaccinated, she began taking down to me and asking demeaning questions. Such as: 'Does your dog breathe? Does she walk on the ground? OK well then she is vulnerable to these illnesses.' I want my dog to be healthy and safe so of course I got the 50 dollar vaccination, but was the attitude necessary. I think not! Then I went up to the counter to find out I my bill cost $450. So 400 of that was for what the Dr said was a tummy ache from the rich treat. There was no explanation of a diagnosis other than that. I also think they could have said here is what we want to do and it will cost this much BEFORE they just gave the shot. Especially for something the Dr said would just naturally work itself out in time. I am finding a new Vet because I can not afford $400 every time my dog has a tummy ache. Read Less

Our cat is wonderful in his own element but the second he steps foot in a vet he gets tense and a little hard to handle. I feel the doctor had no compassion towards my cat and pressured me into sedating him in a small clear box through which gas entered. She made it clear that if i wanted him examined this is what i had to agree to. I have since found an amazing vet who understood his fear of being at the clinic and was able to handle him for a quick exam and then recommended i gave him a small dose of sedative before his next visit to calm his nerves. These doctors at Bear Creek were cold, not helpful and pressured me to do something i now seriously regret. If you have a cat, dont go here, you can find a better vet. One that is more affordable too. Read Less