Brookdale is an amazing clinic and Dr D is the best. I have been trusting her with my pets for 12+ years now and I highly recommend them to anyone.Pros: They will not overcharge or up charge your bill... Read More
Brookdale is an amazing clinic and Dr D is the best. I have been trusting her with my pets for 12+ years now and I highly recommend them to anyone.Pros: They will not overcharge or up charge your bill. Dr. D knows her stuff and has been right 100% of the time on my babies. Instead of paying hundreds of dollars in diagnostics, we chose to treat what was probably going on and she was spot on. Every Time. Dealing with elderly babies, some vets want to test and test, but Dr. D understands, at certain points, that we are dealing with quality of life issues. She has always been available for phone calls and calls me directly, after surgeries, to update me on what's going on. Yes, I know I am the neurotic client who calls almost hourly to check on my pet. She has never made me feel guilty about this. Very affordable, very knowledgeable, and very trustworthy.Cons: It is not easy to get an appointment, even if my dog is sick or has had an injury. I've had to go to other places to get my animals seen to on an emergency basis. But for follow ups and when I do have the time to wait it out (sometimes even a couple of weeks) I always go back to Brookdale. I can only justify this by saying Dr. D is a great vet and everyone knows it. Of course there is a wait. She is just one person and can only see so many dogs. Another con, probably the biggest, the reception staff (mainly one certain person) can be just plain rude. So rude, unfortunately, that many people I have referred there will never go back. Sad really b/c Dr. D is a great vet and some of the staff are just amazing. I find my self tensing up when the phone is ringing hoping Alfreda, Anita, or Bonnie will answer. These women are amazing and I can't say enough good things about them. (Dr. D, they deserve raises!)To the staff at Brookdale, I love you guys and thanks for all you do. You have a loyal client here and I will continue recommending you to all, until it makes you so busy I can't get in. Just kidding, I'll still come back. Thank you. Read Less