We have been coming for years, even after we moved to Pearland. What I love about them is that they will take the time to sit with you and your pet and explain all treatment options in detail. They never rush you and will take the time. A basic office visit is still just $42 which is pretty amazing. Read Less

I called to have my cat seen. A guy answered the phone and hung up on me twice. The second call I learned his name was Robert. He told me there were no appointments left for the day, which I thought was weird. I waited a bit, called back and a woman answered. She told me there were a few appointments left. I was so mad! My little kitty was uncomfortable and had to wait because of the first guy. I decided to go somewhere else. If this is how the front acts, it makes me wonder about everything else. Read Less

I believe that the doctors and technician's are great, unfortunately, I can't say the same thing about the management. The first time I went to this clinic I thought everything was fine. My dog got a standard checkup and one set of vaccines. I paid for my visit and everything was fine. A month later when I tried to buy nexgard for my dog , the receptionist told me that I had not paid for my visit and still owed $150. After telling her that I had a receipt for my payment she told me everything was fine and that there was a mix up in my dog's paperwork. Everything was not fine though because when my boyfriend went to pick up the medicine they went ahead and charged my account for $150. After some research from me and the clinic we realized the receptionist had put down another dogs information on my account. They not only charged me for my visit which was also around $150, but for another dog's visit. Finally after showing them the receipt, they gave me a refund. I honestly wasn't going to give them another chance after that, but I really like the veterinarian that treated my dog, so I went for another check up. This time I made an appointment and when I went I waited an hour after having checked in and found that they had no recollection of my appointment. I wasn't even supposed to see a vet, it was just for a tech visit. The tech guy was kind enough to talk to a receptionist to get me some sort of discount and a free toy, but honestly I don't want to set foot in that clinic again. It is too chaotic and the management doesn't seem to know what they are doing. Its pretty ridiculous that a veterinary clinic would get their dog patients' paperwork mixed up. I only set foot in there twice and twice they messed up. Find another vet! Read Less

I have had some good experiences here with both my dogs with one or 2 of the vets. Last time I was in however, Dr Albritton quizzed me on my pets "demeanor" in new environments and said the office was a "fear-free" clinic and recommended giving my dog a sedative prior to delivering the flu vaccine! And offered a prescription to an anti-anxiety medication. This was the first time this particular vet had ever seen my dog so I felt it was totally out of line and wayyy off base. I asked her why they push medication if the pet is able to receive the vaccines without aggression and she said any sign of fear is wrong and they should be "calmed down"! I know she had the best intentions but as someone who tries to use the minimum pharmacological intervention necessary I thought it was really bizarre and inconsistent with what my dogs behavior merited. I most likely won't be back or will ask for a different vet on staff next time. Any vet who thinks you should sedate a perfectly normal dog before a single vaccine is not aligned with how I believe animals should be treated/medicated. Read Less

High volume vet clinic, at a pretty good value. Professional to a degree, but they didnt really follow up with pet after surgery, which is a first in my experience of owning pets for 15 years. On one occasion, was told a follow up visit would be free and was charged a full visit (even after telling them what they told me — they argued with the charge— cool :( ). But this is normal as most places want you to pay for everything. Read Less

I brought my cat to Heights Veterinary Clinic and was not very impressed with the service. I moved from another state where we loved the vet where my cat went, but I didn’t feel like our visit to Heights Vet Clinic didn’t really know how to treat a scared cat in an unfamiliar place. Cats cannot be calmed down by asking them to be nice. An initial check up to see my cat was $46. Read Less

Bring a bag of money with you because it's going to cost you. I paid $40 for a medicine that costs them $3 and that Walgreens will sell you for $5. I guess it's good to know what their number one priority is. Also, expect to be pressured to add unnecessary tests and procedures to keep you going back to the bank. Read Less

Loved it ! Dallas was in great hands! Staff was knowledgeable and very loving. Dr. Pea I believe her name was, very clear and offered great advice for outnumbered puppy. It's safe to say this is OUR Vet! Read Less

This vet is ridiculously expensive. Suggested that my dog had severe heartworm, and I needed to pay $1400 for treatment. I took her to another vet who told me her case was moderate and charged a total of $345 including additional prescriptions for antibiotics and steroids.In response to the employee's comment below, my dog is Chilli. I'm not interested in discussing further at this point, but to give more information, the list of prospective charges included things like a hospital stay (which I've since read that most vets no longer suggest) and having xrays or ultrasounds (I can't remember which at the moment). I understand that these measures would ensure that absolutely everything possible was learned about my dog's heart worms, but the charges were not presented as optional in any way. Having never dealt with heart worms before, I was pretty much accepting that I wouldn't be able to treat my dog because I couldn't afford that. I would suggest presenting pricing on such treatments in a way that conveys that some parts of the treatment are absolutely necessary, some are simply suggested for better care, and some are above and beyond care. Read Less

After taking my pets to Heights Veterinary Clinic for more than 15 years I will find another vet. I went in and asked for flea medication for 4 feral kittens born under my house. They are now inside and have fleas. Dr. Gordon declined saying I must bring them in for a checkup. FOR FLEAS!!Ever since the clinic was sold it has declined. Prices have risen drastically. Too bad because it is so convenient. Read Less

I took my dog in to get her annual exam, bordertella, and distemper shot. I specifically told the front desk staff that that was what my dog needed. Shannon, the vet tech that attended me today, was very attentive and gentle with my dog. When I go to pay the total was higher than I expected it to be but I didn't think anything of it. When I got home I looked at the receipt and saw that I was charged for a fecal exam and biohazard disposal that I DID NOT ask for. Very disappointed that they snuck that charge and exam in without notifying me of it. I probably won't be back for yearly visits or shots. Read Less

Doc's and attendants have been great, knowledgeable and very accommodating. However, I've had to ask several times over the last year for my dog's records to reflect her true breed. She is a 94lbs American Bully Breed yet this clinic continues to only categorize her as a American Pit Bull Terrier (a 30 to 60lbs breed). The ABB dog was recognized in 2013 by UKC as a unique breed, why won't this clinic recognize it? Read Less

Heights Vet is the best place to have your pets well taken care of! They saved our dog, Spartacus!! I can't thank the doctors and staff enough for being so kind and supportive of my family and the will to keep our dog alive! Our family is forever grateful!!! He was unable to pee and had to go to the ER, once he was stable we brought him back to Heights vet and had surgery to remove kidney stones (cystine crystals) that are inherited in bulldogs. After a month of antibiotics and complete prescription diet plan he is doing so much better! Again, thank you so much! Read Less

Heights Vet is the best place to have your pets well taken care of! They saved our dog, Spartacus!! I can't thank the doctors and staff enough for being so kind and supportive of my family and the will to keep our dog alive! Our family is forever grateful!!! Read Less

Well, I do dislike how they change the prices. The veterinary there, insist that we most examine the tumors removed from our dog. So when finally we agree on that, the price jump from $130 to $287 and that is more than double the price. I didn't realize that till I examine the bill...sad sad sad. Read Less

My cat could have died due to their negligence!I brought my cat in one morning with clear symptoms that something was wrong with his digestive or urinary system. Since my cat was acting out, the doctor did not even look at him. I offered to bring him back later under sedative but they instead proceeded with giving him a shot to stop the vomiting and sent us home. I ended up having to take my cat to the emergency room at night because he was deteriorating. He was found to have a urinary block, which could have been found and treated hours earlier if they had taken the time. I will never take my cat back to this place. Read Less

I have been coming to heights vet.for 15 plus years..Dr. Williams was awsome..he retired..Dr Hendrix was great..he is now gone to Cypress..I love the vet techs..and Maggie at the front desk..I don't know anyone else anymore. .not near the same caring atmosphere I use to see..plus now the minimum wait is 2 plus hours. .will have to start looking Read Less

Since I adopted my dog, Meelo, a little over two years ago, I have been bringing him here. While Heights Veterinary Clinic is not the most convenient vet for me, the care and attention they have given to Meelo makes the drive completely worth it. They successfully treated him for heartworm when I first adopted him, and, have since been the vet I trust for all minor and major health related issues. The doctors, nurses, and staff are all super knowledgeable, helpful, and friendly. Meelo always enjoys coming here, which is so rare to see with a dog at a vet's office. :) Read Less

I have been a client of Heights Vet for 22 years. I feel like family. They have taken excellent care of all my pets over the years, helped me through illnesses and passings with care and compassion and welcomed my new pets with open arms. Many of the staff have been there for years. I look forward to seeing them and it's nice to be recognized. Great place!! Read Less

Do NOT bring your pet here. Brought my 6 month old puppy here this morning because she was coughing and had serious drainage. Neither the vet tech nor the vet ever looked at her nose, didn't listen to her breathing, did not talk about treating her cough. Instead, they gave her an anti-nausea shot and anti-nausea pills, which makes no sense at all. An hour after we left she started having serious trouble breathing and we had to take her into the emergency hospital. Heights Vet Clinic does not pay attention to detail and did not treat my puppy's symptoms. Extremely disappointed and worried for others. Read Less

My pup went in for standard shoots and they never let me know any side effect to expect. My dog had terrible side effects and when I told them, they had little to say about not providing sufficient information information. Overall it was bad attention to details and poor bedside manner. Read Less

Sissy was rocketed over the Rainbow Bridge this morning and Dr. Hendrix and Mark couldn't have been any more compassionate and caring about the experience. They explained the entire procedure and possibilities, and they both even got on the floor for the procedure as she was a beautiful, 11 year old extra large rottie. We were given space and time afterwards. Thank youRead Less

We have been taking our dogs to Banfield for some time, but in the couple cases that one of our dogs needed immediate attention, banfield told us we would have to make an appointment (no appointment available for 24 hrs). Took them here and our dogs have been very well taken care of. Staff is pleasant and knowledgeable, and you are in and out quickly. This will be our vet from now on. Read Less

Thank you, Dr. HENDRIX for making sure our sweet girl, Joon Li, made it over the Rainbow Bridge this morning quickly and with dignity. In all the years we've been coming to this clinic with our pets, we've never been dissatisfied with the healthcare nor with end stage arrangements. Thank you to your staff, as well. Read Less

I have been going to this clinic for over 10 years with both dogs and cats. They are reasonably priced and no appointments are needed. They don't push you to perform unnecessary tests. Dr. Hendrix recently performed a tumor removal on my dog and did a great job. I highly recommend this clinic for reasonable prices and efficiency. By the way, they are very busy so arriving early is a good idea. Also, the veterarians are not available from the hours of 11:30 am to 2:00 pm Monday through Friday so don't show up during those hours because the vets are not available to see your pet. Read Less

This place is amazing! They care about the your pets as if they were their own. Always professional, fast and very very very reasonably priced. I wouldn't take my pets anywhere else and is worth the 30min commute from my house!!!!Read Less

I have used Heights Veterinary Clinic for over 12 years. After today I will never use them again. The vet was rude and condescending when I questioned my bill. My dog was boarded for about a week and the bill was padded with about $100 in charges for unnecessary medicine and administering that medicine. They had my cell but didn't bother to call. To add insult to injury they charged me for treating my dog for fleas that the dog didn't have. I told the vet that the dog is kept inside and I don't have fleas at home. Dr. Pina sarcastically told me that the dog must have got the fleas walking across the parking lot because they don't have fleas at the clinic. This place has changed for the worse since Dr. Williams retired. Read Less

On the day after Thanksgiving 2 of the family dogs get into a row. Yellow lab mix vs. 5lb chihuahua. After quite a battle we are in need of emergency care. We call the Heights vet clinic and are told that they have a Dr on staff. We had called a couple of clinics first to find out there was no Dr. Available. Upon arrival our dog is now in their care. The staff had a sense of urgency and handled the situation very professionally. We left her for surgery and we were able to pick her up that evening. Dr Pina did a fine job of putting her back together. Liza helped every step of the way making our total experience a great one. We cannot thank the entire staff enough for the wonderful care.Thank you all for being the best. Read Less

I just want to say thank you so much to HVC. This week I hit a dog on 610 and took it straight there. They took action immediately and Dr. Hendrix and his amazing team examined the little guy. Lucky for him he didn't have life threatening injuries but the office manager contacted the owner who came in right away to take over. Not only did they show care and compassion but they didn't charge the owner for the time and work that it took to check out the tough pup who is doing well today! It was obvious they care about pets and people. I would highly recommend Heights Veterinary Clinic.Read Less

I took my dog in for an update on shots (it had been a few years) and we were in and out very quickly! Everyone was friendly and my dog - very skiddish and sensitive - did pretty well considering the situation! I also was able to easily purchase flea medication from the front desk. It's a plus for me that it's walk in only, because I'm a student and would rather get-it-done-now than make an appointment, but that's probably not the best format for everyone. I know more complicated situations can be a bit more difficult, but as for this simple visit, we enjoyed the experience and will gladly return next year! Read Less

This used to be the best clinic in town but my last 3 visits have been more than poor. My last visit yesterday for example I waiting 3 hours for my puppy to get her 2nd set of shots and we didn't even get to see a vet only a tech....3 hour wait for a tech?!?! Seriously that is ridiculous!! Now I see why many people do not take their furry children there for shots. Never ever again!! And GOD forbid your pet get scared a bite a vet...they tried to throw my mom's little dog in doggie jail for 10 days because she bit the vet when she got startled. You are a vet...bites happen!! The dog is not mean for Christ sake...she's smaller than my cat!! Read Less

I had the worst experience at this clinic with M. Flores. She was very unprofessional to me and my puppies! Ms. FLORES attitude was unacceptable and I will not be returning to this clinic if my babies life depended on it! Her rudeness is unacceptable and management should address this situation. One bad apple will ruin the entire staff of customer service. Read Less

I LOVE THIS OFFICE. I HAVE BEEN GOING SINCE I WAS LIKE 19 YRS OLD. I ALWAYS TAKEN MY DOGS TO DR. HENDRIX OFFICE. THE RECEPTIONIST MAGGIE IS ALWAYS KIND AND FRIENDLY AS WELL AS THE REST OF THE CREW. I BEEN KNOWING THEM FOR A VERY LONG TIME. I HAD AN INCIDENT WHERE I TOOK MY DOGS' PUPPIES TO GET CHECKED AT AN AFFORDABLE CLINIC AND THEY ALL DIE DUE TO OVERDOSED MEDICINE ON THE PUPPIES. I THEN WENT TO THIS OFFICE AND ONE OF THE DOCTORS EXPLAIN TO ME WHAT WAS THE PROBLEM. I HAD TOOK SOME OF THE MEDICINE THE OTHER DOCTOR AT THE OTHER OFFICE GAVE ME AND SAID IT WAS TOO MUCH FOR THE PUPPIES.TO THIS DAY I LOVE ALL THE SERVICES THEY GIVE. I DO RECOMMEND THIS OFFICE. I LIVE FAR CLOSE TO GREENS ROAD AND I WILL STILL GO TO MY VET. TO THE OTHER PEOPLE THAT COMPLAIN ABOUT BEING A BAD OFFICE, THATS WHY YOU ASK QUESTIONS BEFORE YOU DO THINGS. I HAVE NEVER HAD NO PROBLEM WHEN I ASKED QUESTIONS. THANKS GUYZ!!!!!!!! Read Less

I have never received such horrible vet care in my entire life, and not just one time, several times. This vet clinic is a joke. That's too bad considering it came highly reccomended by several people I know. I'm not sure what kind of service and care they expect for their animals but I expect alot, regardless of cost. These idiot vets & techs diagnosed my dog with distemper. They didn't do testing to rule out other possible issues, just looked at her and said she had it. They sent me home THREE times with my dog with an extremely high temp (106) and said to ""give her fluids"". How do you give a sick dog fluids when it refuses to drink? On the third visit I literally DEMANDED that they give her an IV or provide another solution. Finally they told me about sub-q injections, FINALLY. Then, they rushed me out like we had the plague. I took her to another vet for (quality) help and to someone who would actually care enough to answer my questions and gie me some real help. This vet said she might only have a minor flu and NOT distemper. The new vet (Westbury) did bloodwork for in-depth testing and a chest x-ray. Heights never even offered these options. They hussled me around the clinic thre times and sent me away with meds each time, none of which helped. It was a complete fiasco. Even the people who work the front desk are unknowledgeable and rude. I swear - I will never EVER take any of my animals there again. I still cannot believe they give such poor quality service. And I say that b/c I have seen all THREE of their shotty vets and they are all terrible. It's sad to think how many animals and customers who have not received quality care from this ridiculous place. DO NOT TAKE YOUR PET HERE! Read Less

I lived in the Heights for a while and always took my dog to the Heights Veterinary Clinic. I like their no appointments policy because I could always be seen quickly, and not have to wait half a day or longer & take off work to get my dog seen. The Dr. was always very friendly, as well as the techs. He talked to me, and worked with me to find the right meds for my dogs allergy problems, and didn't require me to bring him back in for a new refills every time. I never had anything seriously wrong with my dog (luckily) so I cannot testify to how they handle that, and I always went first thing in the morning. I've learned that many places are far different late in the afternoon vs. early morning. I wish I could still take my dog here, they were always very good to me and easy on my pocketbook. Read Less

I work in the animal industry, so I know animal healthcare like the back of my hand. I have tried the cheap places(Low Cost Pet Clinic), the expensive places (Pet Vet), and have always gone back here. The staff at the front can be a bit ditzy (write a mixed breed dog in, when you write the whole name of the breed out).. But Dr. Williams and Hendrix have been excellent when we have used them for our dogs. They always give thorough care. Dr. Williams walked in and took ONE look at my dog and knew exactly his ailment. Someone on here repeatedly spreads libel about the clinic, regarding their wonderful dachshund. Dr. Hendrix has cared for my dachshund before and never made a mistake. And I know others who's dogs have been saved by the quick thinking of the vets at this facility. Pets don't die because of the vets, they die because of stupidity by the owners, bad breeding, or natural/contagious disease (again on the part of the owners for not giving preventative care). Don't listen to that fool who keeps saying the stuff she or he says. The only thing is they can be a bit expensive,but not that much more than others. If this place was SO horrible they would have handed me the prescription for the heart worm preventative so I can get it online. But they refused. Why? Because those places are in trouble and they are obeying the LAW, unlike this other libel spreading person. I have been using Heights for years now and have gone other places. As an animal sciences professional they have earned my seal of approval. Read Less

The doctors are idiots - they don't care about your pets and they are so poorly organized they can't even make appointments. All they care about is prescribing this or that to get you out the door as fast as possible. Read Less

I WILL NEVER FORGET THOSE 5 HARD DAYS OF GOING THERE EVERYDAY TO BE RUSHED OFF WITH DIFFERENT MEDS. I LOVED MY PUP AND DIDN'T REALIZE HOW MUCH HE HAD SUFFER. I GOT JUSTICE FOR HIM. READ COURT DOCUMENTS OR GO TO TBVM SITE. KENNETH WILLIAMS texasveterinaryrecords.110mbWilliams%202009-26.pdf DANIEL HENDRIX texasveterinaryrecords.110mbHendrix%202009-27.pdf PLEASE DO YOUR HOMEWORK BEFORE PUTTING YOUR BELOVED PETS IN ANY VET HANDS. I WISH I DID BEFORE 4DAYS. THIS IS LINK TO LOOK UP VETS texasveterinaryrecords.110mb THIS SITE DON'T ALLOW WEB LINKS SO YOU HAVE TO HAD DOT COM TO IT. Read Less

I have used this vet off and on for over 26 years. I've tried other vets closer to home and they just don't compare to the VETs here. Will never change VETS again. I'd drive cross country to use Heights Vet Clinic Read Less

I had the misfortune of losing a cat recently. She was a beautiful outdoor kitty that my neighbor had and I instantly became her new ""friend"". She was attacked by a pack of dogs while trying to protect her kitten. She was rushed to Heights Vet Clinic. They told us she would lose her tail, but would be fine. A few hours later, they told us she had died. No explanation, she simply died. They filled her little body with fluids and had her packed in a box. It was horrible experience. Her kitten was unharmed, but the father of the kitten was also attacked. She had part of his jaw bitten off and had to undergo extensive surgery. We had to take him to another vet and he was fine. The vets were so insensitive about the matter.Read Less

Our beloved family dachshund was taken here for vet care for some time. He never had any problems and was always taken in for his annual checkups. He lived with my elderly parents. Back in May of 2007, he was diagnosed with congestive heart failure. The vet was very hands off and never really monitored his dosage and didn't give them detailed information on what to look for in terms of warning signals. As a result our beloved ""Gentleman"" died two months later. My dashchund was diagnosed with the same thing back in May of this year, but because my vet is ""board certified"" and knows what he's doing, my dog has adjusted to living with this condition with medication and is doing fine. My heart aches to know that if only we had taken Gentleman to a vet that knew what he was doing, he'd still be with us. If you really care about the welfare of your pet, please don't take your pet to Height Vet Clinic. Read Less

I saw some bad reviews about this veterinary office before, but I still took a chance and I thought that the vets were very nice and caring. The vet recommended a new food for my dog's bad hips/knees and it's worked very well. Also, they cleaned her teeth and removed some moles. Not only did they remove the moles that I requested, but they removed the moles all over her body saved a big scary one for biopsy later. The price was very reasonable. I will be going back. This clinic is a high turn-over business and they're always, always busy, so I think you have to take that into consideration when you go... Read Less

When we took our 15 yr old beloved family dog to this clinic as a ""walk in"" to have her put down, the staff was very respectful (they gave us a private room for our family to grieve and say our goodbyes) and very compassionate to the situation. The vet expressed his sorrow and understanding and the vet tech stayed with us (and brought us tissues). The front desk staff brought the paperwork to us (instead of making us do everything at the counter). They were top notch and considering the circumstance, it was a good experience. These people seem to really care about the animals and owners. BTW - our regular vet could not ""see us"" until tomorrow. When your dog hasn't eaten in 3 days and is so weak, the last thing you want to hear is we can't ""see you"" until tomorrow. Heights Vet Clinic will be our new vet when we get another dog! Read Less

I've been with this clinic since 1996 [about], through 5 dogs and have NEVER experienced what reviewer ""heights regular"" described. The vets and all their staff have been caring, attentive, crying with me through the loss of my 3 older dogs and laughing with me at the antics of my now older corgi and young German Shepherd. I moved out of Houston to a semi-remote location and price compared to the closest 2 vet locations, one was $100 more and the other $75 more. It is worth it to me to drive into Houston to have this caring group care for my animals - even had they been higher, I would have stayed with them. Frankly, I have a hard time buying all the negativity that stems from that review. Mistakes occur to be sure - we are all human and even the tiniest almost imperceptible -even if only one- heartworm means treatment is needed. I wonder what the condition of that dog is now and whether there was in fact a heartworm problem. Oh well- we all have different perspectives and I am thouroughly and completely pleased with this clinic. Read Less

I took my dog here. They told me she tested positive for heartworm and that she needed to undergo a ton of pills and be kept kenneled. I went and got a 2nd opinion. They said she didn't have any heartworms at all. It's been about 3 years since my terrible visit to this place and my dog never underwent the needless narcotic rehab or kennelling. If you ask me, it's the staff that need to be kennelled. There was only one butch looking woman who was the kindest of the bunch. They were all rude, gruff and insensitive. I felt they were yelling at me to 'go into this room, go into that room, move your dog, etc...' I won't go back. I figured I'd get more customer service out of a private clinic but nope. Wrong again. I shouldn't have strayed from SNAP where they cuddle my dogs and take the time to be huggie kissie to them and sing to them. So sweet. Read Less