Petworks Express

I love taking my fur babies here. The staff is extremely friendly and they take great care of my pets. The prices are better than any other I've seen. They take walk in and scheduled appointmentstrading everyone with the same respect. Read Less

We've gone here for our dog's yearly shots and checkups for 3 years now. Great prices and love the fact that it's walk-in. You get what you pay for. Quick service so don't come if you're looking for some personalized attention / service. Friendly staff. Read Less

Great prices and great service. My dog was spayed almost 3 years ago,but still remember the excellent service. I was looking up the address to refer someone to you and just realized I didn't put in a review. I still remember how they eased my worries once I saw her doing so well post surgery. Thank you PetWorks for doing an amazing job. S. Vail Read Less

I would NOT recommend this vet to anyone. It was recommended to me because I have a stray that I was trying to do the right thing and take care of. He needed to be neutered and his teeth cleaned. This is a "low cost" vet. We showed up to the consultation which was more than I cared to pay. But happily scheduled the appointment for his surgery. A month later I drop the dog off at 9:00 as instructed only to be called around 1 to be informed that my dog had diarrhea and they needed to give him an IV drop, test him for parasites and put him on strong medications. They refused to do the surgery. Odd because the dog didn't have diarrhea that morning on his walk nor did he have diarrhea that night after his stay at the vet. The next day however the poor dog was covered with fleas! The vet clearly uses bait and switch techniques to make money and their facilities are dirty and flea ridden. I tried to work this out with the owner but am clearly being ignored. Read Less

Come here because it's closest place for me to get shots for my puppy and kitten. Front desk seems distracted and don't really care for anyone. After that the vet and the techs were great and took care of all my needs promptly.  They offer a lot of add on to make more money but you can turn it down to just get what you need. Read Less

OMG this place is SUPER AWESOME and took great care of my Maximus...went in for yearly shots & anal gland expression, and during check the Vet found that he had some teeth that needed pulling. The day of his extractions I was so scared for him and it was visible. The front desk receptionist assured me he was in good hands and not to worry (by that time i was crying) but I left out feeling really comfortable that he was in good hands. The entire staff team is GREAT & so assuring. I LOVE THIS PLACE and would recommend it to anyone who needs care for their fur babies Read Less

BEST VET I HAVE EVER EXPERIENCED OVERALL. Of course there are great vets out there, but for a hefty hefty price. This vet is the only place I have been to that has had affordable rates AND has great service. Prescriptions are given when requested and the staff really care about your dog. No appointments are given but if you go on a week day and during slow hours, of course you won't be waiting too long. The girls really take care of you :) Read Less

I brought my cat in the Petworks for his annual shots and the staff and veterinarian were extremely nice and friendly. It's great to have a nearby low-cost clinic with such a caring staff, even if my cat may have been a "fraidy" cat. Read Less

My hat is tipped to the staff here. Today I brought my shin tzu in to have an eye injury evaluated. I'll review our care later but first I must address the incident that occurred here with a Psychotic Client.  A very unreasonable woman, came in and began asking myself and each of the other clients in the waiting room  what they were there for. One woman told her she was picking up her dog after spaying. Psycho Lady started complaining to the entire room that the staff LIED to her and told her no animals were fixed bc an Emergency came in...the receptionist spoke up addressing the woman saying  she apologized, telling her that only one animal was able to receive surgery today because the emergency came in and needed critical care.  Psycho Lady told the staff that she, and I quote " found it hard to believe any emergency came in, with you being in such an obscure location why would anyone bring an Emergency here" the receptionist again apologized, saying  "If you don't want to believe me, there is nothing more I can do, the surgeon  had take on the emergency and is still working on the dog" At this point I couldn't stand anymore of this back and forth and intervened. I told the woman in no uncertain terms that had the emergency been her own animal she would have been understanding and would want the vet +staff to make her animal the top priority, I told her to stop berating the staff and treat people with respect, especially when they are offering you a service.  Next the receptionist told Psycho Lady that her animal could not be fixed here, that she would have to find another vet clinic to neuter her animal. Of course Psycho Lady didn't handle that very well and started yelling again. I told her you need to stop and leave! Finally she stormed out!I feel so bad for the staff that have to deal with crazies like that ,it is disgusting to me that some  people behave in such an entitled manner. After she left the staff told me that Psycho Lady had been harassing them since noon, calling incessantly, and even stopping into the clinic several times.  I must say that the staff continued to conduct themselves in a professional, kind and graceful manner. If it were me on the other end of her verbal lashing I would not have been able to resist punching her in the face!Now on to our vet visit, the wellness vet helped diagnose a corneal abrasion, and prescribed eye ointment to get our pup healed quickly.  I'll update my review when we follow up in two days time.  The staff was attentive and caring even with a belligerent woman doing her best to ruin everyone's day ! Read Less

I went to Petworks to check up my 7 week puppy. You don't need to have an appointment, since it's walk-in. The staffs are so friendly and answer your questions patiently and nicely. The price is so reasonable. Read Less

I have been going to this location for 12 years, back when Dr. Fussell owned it and was horrified when it was sold. I took a chance after my first call with Office Manager, Betty, who was most welcoming and informative. My two small pups were assessed by Zack (no longer there) and Anthony, who was terrific with his nurturing personality. I was in shock when I took my 17 year old Bichon in to be euthanized, and the vet on duty recommended one more round of different meds (That did not feel right to me, but I complied.) Several weeks later it was crucial to be done, and Betty recognized me, took me out of line, and immediately sent me to a treatment room. Both Zack and Anthony handled the preparation-- I am diabetic which they realized and brought me a chair, water and a cold compress. They were sympathetic with their questions and empathy exuded as if Josey was their dog. I cannot imagine there being any more services or procedures offered to me or Josey. At least a year went by until I visited again. Betty new me by name-- I still had my now 13 year old Poodle and a now 7 year old rescued, abused, stray Schnorkie, who still shutters around new people. Somehow Anthony and he became friends. BUT then I met Dr Diana Blessman-- aka Blessing!! Just about the most empathetic Veterinarian I have EVER engaged-- and I have had dogs for AT LEAST 20 YEARS! She is concerned about owner's understanding of diagnosis, treatment and aftercare. Her patience is never-ending-- none of my perhaps mundane questions irritated her. She has become my "forever vet" along with my referrals to the practice. I've had a few more visits and appreciate their relationship building.This is now run effectively and politely, and there is a new tech, Trayell, that also seems quite competent and loves animals. BRAVO-- I am there for good!! Read Less

Everytime we come here it is a wonderful experience! Staff is friendly and very knowledgeable! One of our cats is pretty skiddish but they are so sweet and handle him well!! Cant say enough great things about this company!Read Less

I needed to locate a vet near me as we moved and did not have a good experience with Lakeside near by $$$$.  I found Pet works Express and I called ahead to check cost of consultation and only $30(reasonable) Dr. Jonathan and his staff were great and very polite to me and my doggie.  I did not have an appointment, however called ahead to see how long of a  wait if I came now? The nurse said come on right now we are not busy. I quickly took Maxx my white miniature slightly overweight schnauzer, due to he has been chewing one of his back paws and leg and the turned the area of his coat red, and looked odd. I googled what it could be and  read up that dogs chew out of boredom or allergies. Dr. Jonathan advised too that the saliva of a white dog once dries turns it red. He did a full physical and the nurse took his temperature all normal. He suggested to do a skin test ($26) he found some yeast present and there was a little. He said antibacterial lotion for the itching, I asked can I buy a cone ($17)so he won't  lick it off, he said yes. I am also to give him Benadryl tablets and come back in 3-4 weeks if it persists. I walked out there with only a $77 tab and feel so happy to have found a clean, safe, and perfect located vet for our little boy from now on. They have a new client and Maxx and us are thrilled! Two thumbs for sure oh and 5 stars! Read Less

Hey furry lovers! The other day in the rain I had to take my snuggles to the vet for allergy/ ear infection. I like how this place has walk in service. They are also reasonable on pricing. They were a little busy Monday so I was at the place for about two hours. Me and my snuggles were ready to go, but I'm a patient person so I could deal. The vets/ staff are always nice what I like. Only thing I was upset about is that the medication for his ear last time didn't last the 14days. Which caused his ear not to heal 100%. Which caused me to go back to pay for another check up.Plus a more expensive ear medication this time. I will update you guys if what they recommended this time for snuggles works. Read Less

I have been coming to this location for 20 years with my cats and dogs.The old vet passed away and the new vet Pappin bought the business. Betty is the first problem with this place. She is severely ADD or purposely ignores you when you are trying to explain why you are there with your pet. She listens for a second then turns away and you have to start over when she begins paying attention again.The last visit may have been the last. I missed an appointment for spaying. I called in and she said it would be a 6 week wait and no exceptions. Then my friend's daughter said she did the same (the same week) and missed the appt., so Betty told her to just come in next week. What's the difference? My friend is Hispanic and I am white.Betty is Cuban/Hispanic.This lady has always been rude to me and I never knew why until this. I'm being discriminated against by Betty because of my race.Then I was over charged because the standard spaying fee includes an exam but they charged me for an extra exam fee, not previously stated. I also paid for all of the vaccinations.Then I paid extra for blood work so I could buy heartworm tabs. I left with no tabs because Betty forgot to give them to me that day. I had some extra at home from my other dogs but when I returned a few weeks later for the heartworm tabs, Betty refused to sell them to me, basically calling me a liar, that my dog had not been on the tabs I had at home and she wanted to charge me again for the same blood tests I had already paid for and I had to bring the dog in again to do it.She told me if I didn't like it I could just go somewhere else.  Pappin has a great reputation as an Orthopedic Surgeon, unfortunately he has this disrespectful, nit-wit named Betty running this clinic.Also if you pet is sick or injured, they will not treat or care for them. They say that you have to have a regular vet for that, so what am I doing coming here? Read Less

Two months after seeing Dr. Borland, my 9 yr old dog died due to liver cancer and severe anemia; I SHOULD have been told your dog needs senior health screening.I took my dog in for shots, preventative care exam and blood was drawn to check for heartworms; at the time she had no issues.After I had to put my dog down; I went back to Petworks to see what other tests they did on her, their answer was "Nothing, you have to ask for additional tests."  Are they there to inform me?  This was INCOMPETENTTheir motto "Our Goal Is To Keep Your Pet Healthy and Happy At A Reasonable Cost To You" Read Less

I've been at this place multiple times to have my dogs vaccinations done. Fairy because the prices are decent and inexpensive. I always recommend friends and family here because it's a nice environment. A few months ago though, I witness a dog being put to sleep, which was not pleasant at all. The place is set up into two cubbies, no doors or anything. Why would anyone who is a pet lover have to witness a dog being put to sleep? I was upset and distressed, no one should have to witness that. Honestly I think that should've been taken care of in the back room, not in the cubbies where other people are across from each other.I walked into PetWorks after I wrote this review on Google Maps ^I was kicked out and told that my dog could not be looked at because someone "wrote a nasty review." I'm always a loyal customer but this was it for me. Yea price are great but customer service lacks. Otherwise, they get 3 Stars from me. Read Less

I have nothing but wonderful things to say about Pet Works Express and everyone that works there. Our family has rescued many neighborhood stray cats and all of them have been neutered/spayed at Pet Works. The staff are always smiling and so very kind to all the scared pets that walk through the door. In addition to high quality service, friendly and knowledgeable Drs. and staff, they are the most affordable place to care for your pets. We have a dog that developed epilepsy and Dr. Blessing has truly been a blessing to us. She has made this difficult time much easier for us and given us hope for a high quality of life for our 4-legged son. Read Less

Let me start by saying, I understand nothing is free, yet there are circumstances that you would think may warrant bending rules a little bit. I took my dog, Jayda, to PetWorks on Friday, and I spent $333 and some change, $78 for a prescription due to pain. Mind you, Houston just experienced a severe flood and, sadly, there were lives lost, property damage et cetera, thus, it's been declared a "disaster." With all of that going on and trying to get to a safer environment, I lost the "pain meds" that I just purchased, and when I called PetWorks Express and explained my situation, I asked if there was any way they could give me another prescription, perhaps, with some sort of discount considering the extenuating circumstances, and I was told "No, we can't. We can give you another prescription, but you have to pay $78 again," per the "receptionist (and decision-maker for PetWorks Express). I am pissed, because this shows me that PetWorks Express could not possibly care about animals, because it's either cough up an additional $78 or allow my dog to suffer. Really? I am livid, especially considering the amount of money I spent and the fact that the pills were lost during a weather disaster. Jayda also had an appointment to have her teeth cleaned, but I told them to cancel it. I cannot believe this, and I am utterly shocked!! Again, I did not ask for a freebie; however, I simply pleaded my case by asking if they could help me, because the pills were lost as a result of trying to move to a safer location during the storm. I believe it's more of feeling a bit hurt considering Jayda's in pain. Read Less

I Jane been taking my dog here and i have been happy with the experience. The people are friendly and the prices are low. My dog had heartworm when i rescued him. They helped me get him healthy. My brother also brings his dog here and is very happy with the service. Read Less

I absolutely love this place. Cheap prices and quality care. I have read other reviews and what it seems that people don't understand is that this is a walk in clinic so of course there is going to be a wait. If you don't have time to wait then maybe you should make an actual appointment at another vet. They provide quality care and answer all your question you may have so again they take their time with every single client which takes time. Dr. Blessman and staff are absolutely awesome. Read Less

I have been using Petworks Express for about 3 1/2 years for my two corgis, Cody and LuLu.  I started using them as a more economical alternative to the traditional veterinarian's office for yearly vaccinations but I quickly became a loyal user for other, minor, veterinary issues.   The "traditional" vet's office we used to go to had nowhere near the level of customer service that Petworks Express offers and I no longer use them.   They were also ridiculously expensive for the same exact services you can get at Petworks Express for a fraction of the cost.  Petworks Express' staff is always helpful and willing to answer any questions or concerns and over time they have come to remember me and my two fur-babies.  Dr. Pappan, the gentleman who owns this clinic, is an Orthopedic Surgeon by training and does his great work on Thursdays, but for general visits, he seems to pick qualified and courteous vets to perform vaccinations and other first aid type exams.  I have used Petworks Express for all of the above:  vaccinations, first aid to treat bite wounds when my two have gotten into scuffles and one orthopedic surgery performed by Dr. Pappan.   I could not be happier with him and his staff's attention to detail and constant good customer care.  Betty, the young lady who sits in the reception area checking in the patients, has always been accessible as a liaison for the medically trained staff and is always polite and responsive.   I give them a four paws up endorsement and would take my babies there for anything they will treat. Read Less

I absolutely love  this place! Waiting area was not crowded and the place is very clean and neat. The staff members are very nice and friendly even the doctors. The doctor explained everything in detailed and made  sure I understood what was going on with my dog Samson. I even took my other dog Oreo in for his shots the next day. I recommend this place to anyone who's  looking for services for their pet or a new vet! We found our new vet doc.                             Thanks PetWorks! Read Less

First time here at PetWorks Express. I was struggling to find an economical vet clinic to take my pup of 1yr. I knew he was going to need x-rays as he had been limping and there was no obvious evidence of fracture or strain. A friend recommended PetWorks Express, so I gave them a call and the prices were extremely reasonable. They are a walk in clinic, so I took my boy and headed over. No waiting time. We were the only ones in at the time, though after there was a good flow of clients walking in. He was checked within 15mins of our arrival. Both the nurse and doctor were very gentle and nurturing with my boy. My little one needed a couple x-rays and to be sedated. I was told they'd need to leave him for a few hours 'till the sedative wore off. They seem to be very trustworthy staff. I told the nurse and receptionist in a playful manner "I know where y'all work. If anything happens to my baby." We all just laughed. Overall, it was great, two thumbs up. I will definitely be coming back in the future.Read Less

First time here. It's hidden behind the Popeyes. Very friendly service and decent pricing. The doctor was very thorough in examine my friend's new puppy!!! The puppy didn't move/bark when she received the shot! I am very pleased because he explained everything to me. Would definitely recommend this place and will be bringing my shih tzu here for her yearly check up! Read Less

Love that you can just walk in and someone attend to your dog especially when you're worried about their health! I had just gotten a boxer puppy and was worried that she may had gotten something and they were very loving and took my dogs in and took care of both of them. They even help me walk my dog to my car seeing that I had a handful with the puppy and a full-grown dog. The price is so cheap for the excellent care that you get. Was reading other reviews and if you got a bad experience it was probably you. Can't wait to take Jaden Jordan back!Read Less

Rocky is two years old. This is my first dog, by myself. I was scared to take my 8 week old,baby, Anywhere. A good friend, Joann told me about this place, she takes her dog here.  I love Petworks Express. They send reminders when shots are due. For me, being a rookie to owning a dog, I feel at ease with the help of Petworks Express. Everyone is so friendly and nice. Rocky isn't scared to go to the Vet. . The fees are reasonable. I recommend this place, highly Read Less

So I own 4 dogs and have rescued/fostered at least 5 other dogs and have made plentyyyyy of visits to Petworks. I don't know why it's taken me this long to write a review but I'm here to tell you guys how awesome this clinic is! I'm so glad that's it's near my house too! Betty is always so helpful and truly cares about all the pets that come into the clinic. Most of the time we see a different vet but we always have a good experience regardless. I recently had my female German shepherd spayed there and it was truly the best work I've seen by far! My girl healed QUICK and the incision was tiny and clean! She recovered in literally 2 days. You really can't get the price AND service that you can get at Petworks. I will always bring my pets here! :) Read Less

Took my niece & nephew's kitten here for her vaccination and check up. This place is in a strip center near the Fitness Connection on Westheimer. We were originally going to take the kitty to The Cat Hospital down the street but decided to cancel that appointment and come here because the costs were 40-50% cheaper. They only take walk-ins here (except for surgeries) so no appointment is needed. We thought maybe there would be a wait, but luckily we were the only folks there and were in and out of the office within 20 mins. They did the routine check-up, gave her a vaccination, and a deworming medication orally. The best part about it was everything cost less than $50. The vet recommended us to come back in a few weeks for additional vaccinations once she's old enough. Check-in and check-out was super easy and the staff was knowledgeable and super friendly. The place isn't super nice, kind of a no frills vet's office, but it got the job done. I looked at their prices other services and their prices are WAY cheaper than the place I take my own pets. For surgery, appointments are required, but it is definitely worth the low cost. I highly recommend this place to others, especially if you don't have pet insurance or  if your pet needs to be seen ASAP. I've already started telling my friends about this office. I will definitely return for future visits. Read Less