I have been using Doctor Martin since the 70's and I have taken all my cats to him to this day. He is friendly, nice, knowledgeable and skilled. He is very sensitive to what the owners want - absolutely not overbearing. Read Less

This place is the best in the whole area Drs Martin and Harris are the best there is nothing they won't do to save your pet in an emergency. My dog had a serious illness and they stayed till almost midnight doing surgery on my dog and she lived another 4 years my boxer lived to almost 14 years old I wouldn't trust my pets in any other vets hands these 2 are great and I wouldn't take my pets anywhere else Read Less

I've been coming to South Gessner Clinic with my cats since 2001. For several years I was a frequent visitor because I had an asthmatic cat. Dr. Martin has always treated my cats as if they were his own, looking for the proper medications without breaking the bank. The only times he has referred me out were when we needed extensive tests and evaluation or for dental surgery. Read Less

We've taken our pets to this clinic since it opened and have been clients of Dr. Martin's since he first started practicing veterinary medicine in Houston. I drive from the east side of Houston because I've never found veterinarians who I thought were as skilled. The staff is very friendly and always very helpful. I wouldn't take my dog and cats anywhere else! Read Less

We had all of our animals vaccinated here in Feb. 2017, and have made previous visits concerning our dog last Fall. This clinic was recommended by a neighbor when we moved to the area last year. The doctors have both been good to our pets. We haven't had issues with this clinic except for its limited hours of operation during the week (no early drop-off and late pick-up during the week for example) and a couple of unanswered emails submitted via their website. Today, I lost a lot of faith in this clinic after my experience with the vet tech acting as receptionist. I concede that I did not have an appointment when I visited at appr. 8:45AM on 4/8/2017. The reason for this visit was a cat with an injured eye. I did not know how severe the injury was as the cat did not act differently as she had normally. However, the third eyelid was red, inflamed, and looked pretty gross, so I thought I could take her in so they could have a look. Upon arriving, I left the cat crated in the car and entered the clinic. There was one man with a dog in the waiting area, so the clinic was not full of waiting patients. I told the vet tech at the desk about the cat's condition. She said that there were no more appointments because today was a "short day" (meaning they were only open until noon) and there was only one doctor at the clinic. I told her I understood, but I mainly wanted someone to take a quick look just to see if the cat needed immediate care, or if the condition was mild enough that I could make an appointment within the next couple of days for treatment. The vet tech replied that if it was something wrong with the eye, then the cat should probably be seen immediately. So I asked the vet tech if she couldn't take a look, then could she recommend an alternative clinic. I was met with silence. I waited for some sort of response for about 10 seconds before asking if there might be an emergency clinic they usually recommend. The vet tech replied that there were a few in the area. She did not offer any more information than that. I left the clinic, went to the car and Googled "emergency animal clinic near me" and received several results, as well as another veterinary office 1.7 miles away that also had Saturday hours (and who saw and treated the cat, even though their waiting room WAS full). I don't expect a vet tech to have all the information I would find on Google, but I do expect a couple of things from a vet tech at an animal clinic: 1.When recommending that any condition involving an eye should be tended immediately, then at least ask to see the eye, especially if you are a vet tech. Even though there are no appointments available in the computer, the condition may be serious enough to warrant at least asking the vet to see if he would consider seeing the animal anyway--the more customer-centered course of action. If, for any reason, he could not fit the patient into the schedule somehow, he could make that clear. It isn't fair to a customer for a vet tech to suggest that a condition is serious and then not DO anything or offer any course of action besides suggesting the animal be seen immediately. 2. If you are recommending that an animal be seen immediately, but you can't see the animal yourself, then at least recommend one or two alternatives, and have an idea of where they are located relative to your clinic. Offer that information to customers instead of saying nothing. And if you are inclined to go the extra mile, CALL the alternative facility for the customer to see if there are any appointments available or just to see how busy the facility is so that another might be suggested that isn't as busy. In the past, I've had the inkling of what was confirmed today: Don't expect more than minimum from these nice-enough professionals. Read Less

My dog was hit by a truck. They were exceptionally helpful and caring during this very difficult time. I feel very lucky to find such a wonderful staff and Dr. Martin. I can honestly say they saved his life. Read Less

We have been bringing our dogs (& cats) to South Gessner Pet Clinic for 37 YEARS. The service has always been professional and caring from all. There are many closer Vets to us now but we wouldn't consider changing. Read Less

We took our 3 year old here a few months ago to get his rabies shot. The lady behind the counter was one of the nicest person I've met. I'm sad we moved further away or I would continue to take him here. Read Less

South Gessner Pet Clinic is a very small clinic with a very big heart. My family and I have been taking our pets to see Dr. Harris and Dr. Martin for the past 21 years. They both are extremely professional and caring, and their staff has always been the same. They are thorough in their examinations and I have trusted them with many a pet surgery, cat and dog. Tabatha is also such a wonderful help and also always has my pet meds ready when I call in for same-day pick-up! I have moved in and out of the neighborhood multiple times, but I have never brought my beloved pets anywhere else.Read Less

My pets are part of my family, and Dr. Martin is the best! (Dr. Harris is wonderful, too - but we've been seeing Dr. Martin since the 80's!) We also appreciate the staff's care and attention. Tabitha is awesome!! She's an amazing source of information, and she's wonderful at calming down anxious patients, both human and animal. I value being told the straight story. We often can treat our pets, but should we? What will their quality of life be under treatment? We've had to make some hard decisions together, and they have cried along with us as we've made final decisions. We've visited other vets that are quite good in the Houston area, but there's a reason I drive 30:00 each way to see the SGPC crew: I trust them with my family. Read Less

This place is the worst ever!!!! I took my dog here on a Thurdsay because it was close by and she was having trouble walking. When I first walked in, I wasn't greeted by the woman at the desk. I walked around to the sign with the arrow for dogs thinking that's where I would sign in. Then the woman said, can I help you? I still didn't know that she was speaking to me because she didn't look at me. I thought she was on the phone. There was one other dog before mine and I waited 30 mins before being seen. When seen, I had no problem with the exam and info. that Dr. Martin gave me. My dog had a test done that I was told would take 20 mins. to complete. The office moves slower than a turtle. It's now noon and I tell them that I need to leave and was told they would call me with results in 20 mins. About 2 hours later, I called with a list of medication names that the Dr. wanted and was told it would be another 5 mins. before results were ready. So, 20 mins. is now 2 1/2 hours later! I never received a call and no results! I called a couple days later to ask why I hadn't been contacted and was told, they did call and left a message. I checked my missed call log and voice mail and no call was received from them. I was then rudely told by Tabitha that I should have called to follow up and that 4 people should be working there, but there's only 2 and she added "so how about that". I let her know that it is not my problem that she has working conditions issues and that I wanted a refund for the test that I paid for and received nothing in return. She continued to argue with me and then HUNG UP ON ME!!!!! I called right back and they put the voicemail on and I left a message. Of course I didn't receive a return call so I call back the next day and asked to speak to Dr. Martin and was placed on hold for 10 mins. I called back 5 times in a row and 4 times went unanswered. The 5th time was answered and I was slapped on hold again. After 4 mins, I hung up and have made 13 calls total. I will send a letter demanding my money back and send a copy to the BBB and medical licensing board in attempt to get a response. I have never experience such utter rudeness and lack of customer service in my life. Seriously, who can run a business like this? They have not heard the last of me. Read Less

When you first walk into the door, you can already tell the staff loves animals.  They are not institutionalized like Banfield.  When I first started coming here, Dr. Martin told me that my dog didn't need a certain shot that Banfield gave my dog!  I was horrified.  I have been a loyal  customer for the last 10 years. Read Less

Doctors Harris and Martin are comforts when your animal needs care.  Help and attention do not stop at the office.  They will call to be sure all is well.  They are up to date with most current procedures and medicines. The clinic staff follows their lead with patience, concern and professionalism. Read Less

I have used these guys since 1992 for all of my dogs (3) and cats (7) and for one ferret. They both are absolutely top-notch. We have never had anything but excellent results. They have neutered and spayed dogs and cats, declawed cats, removed dogs? dew claws, repaired injuries, cuts and sprains, healed severe snake bites and scorpion stings, dealt with strange allergies and dermatological problems, infections with obscure diseases and with routine parasites? the works. They also take a broad view of medicine and recommend alternative treatments when appropriate. They have always taken the time to listen to us and to give our pets all the time and attention required to diagnose and treat them the best way possible. I don?t think you can find better vet care anywhere. I recently moved to another state and I am having a hard time finding a vet that I am willing to trust my animals to. Dr. Harris and Dr. Martin are a tough act to follow. Read Less