Vca Countryside Animal Hospital

This place is wonderful!!! 👍 Top notch customer service and the staff truly cares about the animals and looks after them as family members. Very satisfied about how they treated and explained all to us and how they cared for our beloved cat Leyla. Thank you, VCA!!! ❤🐈💞 Read Less

The staff is very polite, caring and informative. The Vet's care for your pet they give you the treatment options and allow you to chose which you would like to go forward with and they do not force anything on you. If you love your pet this is a great place to visit. GREAT SERVICE!!!!! Read Less

Dr. Washington is an absolute dream! My baby has come in several times for shots and she loves all over her and made my baby trust her in a matter of seconds. She truly loves all of the fur babies that walk in through the door. The front desk and assisting staff is wonderful as well. This place is the only vet I would recommend!!! Thank you all at VCA! Read Less

This place is a joke. After spending almost $600 on my English bulldog they still couldn't tell me what's wrong with him. Was prescribed some meds and the urinalysis came back as him not having infection but was given $100 meds for him before even know if those pills were needed or not. Stay AWAY from this place! They are a bunch of rip offs! Read Less

This place is a rip off! I brought my poodle in for stomach pains. They suggested I have several test done that cost around $600. I declined everything expect for the one specifically for the stomach. They said my dog had pancreatitis, which I don't believe. They then give me a treatment plan that cost $1,700, when I declined. They later came back with a $350 plan, 40 just for food. I chose that treatment minus the food. I was told the follow up visit was covered with the initial treatment; however, they charged $32 because I saw the doctor. Needless to say I will not be back and I suggest you find yourself an HONEST veterinary. Read Less

Let me begin saying that I've been using this vet for 2 years. 4 times for pet sedated grooming and vaccinations. I have a Himalayan cat. The last grooming was horrible. My cat had red irritation spots along uneven cut and his mittens were cut. This is not done with Himmys or Persians. I explained to the vet office that I had many problems from the last grooming. They're response is that it's my fault from not being specific on the haircut. It's a basic lion cut that is done all the time on Persians and Himmys. I asked about the Customer Appreciation program offered by other VCA hospitals where ever 10 grooming, then your 11th grooming is free. VCA Countryside said they don't do that. Well, that's enough for me. Luckily we live in an area, with VCA Spring only 2.5 miles away. They do offer customer appreciation. After this grooming, I will NEVER use VCA Countryside again. Dr Washington's only response was to blame me as having not been able to keep my boy from having mats on his underside. This is typical of Persians. Anyone with a Himmy knows that matting is a very typical. Please avoid this vet. I never felt appreciated by this office until I pay $140- $200 for my office visits. This is not the kind of vet I want for my valued family member. less. Lets begin that I've been using this vet for 2 years. 4 times for pet sedated grooming and vaccinations. I have a Himalayan cat. The last grooming was horrible. My cat had red irritation spots along uneven cut and his mittens were cut. This is not done with Himmys or Persians. I explained to the vet office that I had many problems from the last grooming. They're response is that it's my fault from not being specific on the haircut. It's a basic lion cut that is done all the time on Persians and Himmys. I asked about the Customer Appreciation program offered by other VCA hospitals where ever 10 grooming, then your 11th grooming is free. VCA Countryside said they don't do that. Well, that's enough for me. Luckily we live in an area, with VCA Spring only 2.5 miles away. They do offer customer appreciation. After this grooming, I will NEVER use VCA Countryside again. Read Less

I have been using their services for 22 years. Everyone is informative, compassionate, and knowledgeable and care about our fur babies. They are excellent whether it is for yearly exams, emergency care, or grooming and boarding, they are the best. Read Less

The staff and Dr. Washington are very compassionate people. They take walk-ins but if you want to shorten your wait time, schedule an appointment. They offer boarding and grooming which can contribute to it being a bit noisy. Dr. Washington and Dr. Pena, both are very informative and do their best to educate pet owners on proper pet care. I had my dog spayed and vaccinated. She was a bit rambunctious but with their training they were able to examine her. I felt relieved that it wasn't as stressful for my dog or me because I knew she was in great hands. Prices are reasonable they can work well with you on the treatment plans they offer. I say our visit was well worth it.Read Less

I wasn't seen by a vet tech until I had been waiting in the exam room for 45 minutes. The appointment went well, I liked the vet. She even pointed out a few things a prior vet overlooked. It was a bit on the pricey side. There website advertises that the exam fee for two pets is waived if they are new clients but I was only offered that for one pet. I wasn't in the mood to argue as I had been in the place for 2 hours already and wanted to get out.Read Less