Stopped in to pickup some medication and was met at the door by a warm smile. The team has hit their stride after all the tribulations of the past and provide solid service. I was quickly run up and could have been on my way, but I visitted a bit and updated their Google listing. The cozy office is clinical only where it needs to be and the Doc and staff are very friendly and competent. Read Less

Vet is great, man at the front desk is remarkably condescending and borderline insulting, hidden behind the facade of "trying to help." Essentially, it translates to "you (patient) are too stupid to understand what I am saying." I do not need you to constantly explain something to me in the attempt to change my mind about an elective procedure. I got it the first seven times. In the future, I will purposely try to avoid speaking with him and schedule appointments only when he is not there. If it is too difficult, I will sadly go somewhere else. Read Less

(2/24/16) This is an update from our visit with one of our cats, again excellent! We took our "senior statesman", our 15 year old cat to see Dr. Arroyo for a HUGE ear cyst. The entire staff at Elite Vetrinary Care took excellent care of him and the charges were reasonable. (I'm not used to taking our indoor cats to a vet so any money spent is not anticipated to be fair.) So another great experience we wanted to share - our vet in Southlake has taken time off from her practice and I do believe we've found a new home for our furbabies! Thanks Sherry, Dr. Arroyo, and all the staff! We rescued two dogs to foster from the Fort Worth Animal Shelter and their adoption fee included a well-check at several veterinarians. Elite Veterinary Care was the closest to where we live. Scheduling an appointment was simple and the receptionist (Sherry) was very nice. The facility is spotless inside, and nicely decorated. Upon arrival, the dogs medical records were reviewed with us by one of the techs and then our dogs were examined by Dr. Gary Arroyo. In a word, WOW! Both dogs received a thorough examination, both had URI's from the kennel, and Dr. Arroyo described their condition and his recommended treatment plan - and why. Dr. Arroyo explained things clearly, answered all questions, and quite frankly we'll be taking the dogs back for any medical care required while fostering to see him. Thank you Dr. Arroyo and staff! ( Early Feb ) We rescued two dogs to foster from the Fort Worth Animal Shelter and their adoption fee included a well-check at several veterinarians. Elite Veterinary Care was the closest to where we live. Scheduling an appointment was simple and the receptionist (Sherry) was very nice. The facility is spotless inside, and nicely decorated. Upon arrival, the dogs medical records were reviewed with us by one of the techs and then our dogs were examined by Dr. Gary Arroyo. In a word, WOW! Both dogs received a thorough examination, both had URI's from the kennel, and Dr. Arroyo described their condition and his recommended treatment plan - and why. Dr. Arroyo explained things clearly, answered all questions, and quite frankly we'll be taking the dogs back for any medical care required while fostering to see him. Thank you Dr. Arroyo and staff! Read Less

Where to begin , when we 1st started using Elite I loved the staff and trusted them , the vet we saw was a young pregnant lady and the vet tech an older man awesome sauce people . However our littlest one ended up getting ringworm at one point diagnosed and treated. Well several months later it came back so we took her back and saw a vet we had never seen before . He said she had been born with hareitary dog mange.. Started her on medication that increased dosage over time.. Well about wk 3 , we decided to get her fixed to prevent a it from returning in the future. I called the vet to get her heart worm meds and picked them up . Never once was I told not to give the heartorm meds due to possible over dose of my baby with the medication. Because the heartworm had the same medication in it as the other and in high doses for little dogs like my Bosty can be fatal and cause them to be parilyzed permanently . Well my little almost died of an over dose to the medication . We paid close to 1000 bucks for the ER visit. We will never ever use them again until that vet is gone .Read Less

Where to begin , when we 1st started using Elite I loved the staff and trusted them , the vet we saw was a young pregnant lady and the vet tech an older man awesome sauce people . However our littlest one ended up getting ringworm at one point diagnosed and treated. Well several months later it came back so we took her back and saw a vet we had never seen before . He said she had been born with hareitary dog mange.. Started her on medication that increased dosage over time.. Well about wk 3 , we decided to get her fixed to prevent a it from returning in the future. I called the vet to get her heart worm meds and picked them up . Never once was I told not to give the heartorm meds due to possible over dose of my baby with the medication. Because the heartworm had the same medication in it as the other and in high doses for little dogs like my Bosty can be fatal and cause them to be parilyzed permanently . Well my little almost died of an over dose to the medication . We paid close to 1000 bucks for the ER visit. We will never ever use them again until that vet is gone .Read Less

I wish I had read your review before I took my dog to have her teeth cleaned.. My dog is 13 year old maybe I shouldnt have taken her with the Dental but I paid a high price..let me tell you..Unfortunately after the Doctor cleaned her teeth he didn't give her pain pills so she didnt want to eat for a week (first days is ok because they are sore but after a week she still didnt accept nothing) and she had problems breathing I was scared and I took her to another Doctor who gave her the medicine (sore troath) and did all the test again because Elite veterinary Care didnt send the test result quickly so the new clinic did all again and I paid $215.00 for that, the Elite Veterinary doctor called me checking on my Dog but not until Tuesday and instead told me about the pain medicine he said " We are going to force her to eat with baby food", also I left my dogs urine sample on Friday and I had to wait until next Tuesday OMG ! I was mad because I had to wait for the result so I order it with the new Doctor. I am a very responsible person so when I received the Elite Veterinary Care bill $62.00 dlls I went to the office and told them all the problems I had with my dog due to the Doctors mistake, still when I called the Doctor and he said its ok wait, really was it ok ? .. I paid them the bill Happy ? I have been a client for almost 5 years but after this I won't be back. I have 3 dogs and none is going back there. The staff is great but the new Management care about BILLS, BILLS, High price, and the New Doctor Garry Lewis isn't the best option for my Dogs.Read Less

Took my dog in yesterday and had a really good experience. I showed up without an appointment and they got us in immediately. The staff was very efficient and friendly. I saw Dr. Lewis , he quickly diagnosed and treated my dog . He was knowledgeable and really good with my pup. My experience was very positive and I will bring my pet back for sure! Read Less

The vet who was here has passed away, sadly.... However, the vet tech Richard has been around for so long, he knows his stuff and is so kind and easy going. There have been a few vets here taking the doc's place, and yesterday we saw Dr. James who diagnosed our dog with an allergy and was so helpful what to do for her in the future. The receptionist is SO friendly, a great place to take your pets. We spend a lot of time here since our youngest rat terrier does not know the meaning of taking it easy. She is always going at 100 miles per hour, so she does a lot of self induced damage to her hips and back. Different vets on different days, but all of them are very competent and caring. Read Less

Update!  New vet to praise at Elite Vet Care.  Dr. King, who went to school with Dr. Taliaferro, helped us make the difficult decision to put our 12 year old Corgi to sleep.  I had never met her before, but she took the time to go over what my options were, stood with me, when I knew she had an office full of clients, and answered my questions, honestly and non-judgementally.  We decided to bring our doggie home to spend the day with her and then took her in to go to sleep.  We were given every consideration and treated with kindness.  The office sent a sympathy card and also made a donation in our pets name to an animal charity.  I'm taking my new puppy back to Elite Vet, and she'll be started out on the same Puppy Wellness program.  Dr. King is as wonderful as Dr. Taliaferro is.  I highly recommend this clinic.Dr. Taliaferro took over from Dr. Eubanks when he retired.  I remember thinking that we would never have a vet as loving and caring as Dr. Eubanks.  He was just a very special person.  However, I have been delightfully proven wrong.  Dr. Taliaferro and her entire staff are all professional, yet loving and caring with all my pets.  I cannot recommend this practice enough for your animals.  They are the best. Read Less