Cinco Ranch Veterinary Hospital

We had three adopted cats (Vodka, Tequila and Mahotai), all of which have been cared for by the awesome personnel and doctors at Cinco Ranch Veterinary Hospital. The doctors are very, patient, understanding, and takes the time to answer all of our questions. Sadly our oldest cat, Vodka, had tumors all over her body and the doctors did everything in their power to comfort her, but the true is that she was so sick that we decided to put her to sleep. They were very supportive and kind with us, they explained the whole process and gave us time to say good bye to our cat. They also send us a card signed for all the personnel expressing their condolences and letting us know that we will be fine. Now we adopted a tiny, funny, crazy-happy dog and we named him Mojito, the cats love him, and he is definitely going to be the next patient at Cinco Ranch Veterinary Hospital. If you need a great vet that takes the time to really talk things thru and makes sure your animals are well cared for, then this is the place for you. Read Less

We had three adopted cats (Vodka, Tequila and Mahotai), all of which have been cared for by the awesome personnel and doctors at Cinco Ranch Veterinary Hospital. The doctors are very, patient, understanding, and takes the time to answer all of our questions. Sadly our oldest cat, Vodka, had tumors all over her body and the doctors did everything in their power to comfort her, but the true is that she was so sick that we decided to put her to sleep. They were very supportive and kind with us, they explained the whole process and gave us time to say good bye to our cat. They also send us a card signed for all the personnel expressing their condolences and letting us know that we will be fine. Now we adopted a tiny, funny, crazy-happy dog and we named him Mojito, the cats love him, and he is definitely going to be the next patient at Cinco Ranch Veterinary Hospital. If you need a great vet that takes the time to really talk things thru and makes sure your animals are well cared for, then this is the place for you. Read Less

I've been going here for at least 15 years with 2 cats and a dog. I've experienced nothing short of great, honest service.  I have always felt that they cared for my animals and handled them well when lovingly when they were sick. Everyone has been kind and helpful. Read Less

Very disappointed.  We brought our dog in because she has been licking herself a lot and we figured she needed to be seen.  My wif called and was told she needed a shot updated.  So she brought the dog in and $300 later we get the dog back after SEVERAL shots.  My wife said the Dr. barely paid attention to lady, seemed like he just wanted to sell the vaccines. That evening and the next day our dog just laid on the ground.  Didn't want to eat or drink.  We figured it was all of the stress.  Today (Third day) the dog is still laying around.  I asked my wife to take the dog back to the vet and she said that she didn't like how the vet at Cinco Ranch treated our dog so she took our dog to a different vet.  The new vet said the dog had a severe ear infection.  Also said that it had been there for "quite some time".  How did the Vet at Cinco miss this?   Also, the new vet said the dog has a cyst on her rear which is why she was doing all of the licking.  How did the vet at Cinco miss that?  Especially since it was the primary reason we brought her in!.  The only reason they get two stars is because the staff seems to be very nice.  I will never bring an animal to this clinic.  Our dog would have been better off never going there.  Suffered needlessly because the vet only cares about making money. Read Less

Taken both our dogs here for two years now and the staff is great, I have never left feeling cheated and my dogs are healthy and happy! Not sure why this would have any negative reviews. Fast, helpful and always have great attitudes and so much love for my pups. What more could you ask for? Read Less

We love Dr. Hibler and staff. Both my labs have seen them since we brought them home. My yellow lab had a life threatening illness when he was 9 months old and was in the hospital for a week. We got state of the art care and the staff kept us constantly informed and didn't mind our frequent check in visits for the week he was in the hospital. Today happy to say Marlin is 10. I can't recommend them enough! Read Less

I have 3 mini doxies, 2 who have required back surgery, no fault of the vet, just the risk you  take with doxies.   Dr. Brown and Dr. Longshore both helped me get to the doctor that was necessary to do surgery.  Now when the pups are acting odd with their legs, I call and get in right away.  We also kennel with hospital.  I know there are lots of other places that might be cheaper, but I want someone who knows my pups and is careful with their back issues.  I have been with CRVH probably since they first opened (or close to it) with our Lab Mix.  Always see the same faces and  talk to the same people.  No turnover here.  Says alot about the work environment and the owner.  Happy employees allow for well cared for pets Read Less

WARNING Do not take your pets in this place .this place it's a business ONLY . For sure They paid for most of the good reviews or most of their employees/ friends/family wrote many of the good reviews . They are careless and I mean CARELESS about pets the only thing they do care it's To get money out of your wallet As much as they can .I brought my 5 pets to them back in march 2016 after we moved from CA,3 dogs 2 cats. They all were up to date with vaccinations at the timeRead Less

WARNING  Do not take your pets in this place .this place it's a business ONLY . For sure They paid for most of the good reviews or most of their employees/ friends/family wrote many of the good reviews . They are careless and I mean CARELESS about pets the only thing they do care it's To get money out of your walletAs much as they can .I brought my 5 pets to them back in march 2016 after we moved from CA,3 dogs 2 cats. They all were up to date with vaccinations at the time We asked them to update our youngest one he was 6 months old  "Morkie " Kennel cough vaccine on his first visit back in April 11 th and we were told they did it and everyone is good to go! My 2 Pomeranian dogs never been sick until we got to Houston . I was told One of them got allergy which it's common in Tx he was loosing his hair (And after 5 months we found out it was skin problem and was nothing to do with allergy) I brought all of my kiddos after I saw good  FAKE reviews about this place long story short from March to September I was going off and on to them because he was not getting any better We strongly were told some pets in Houston are like this and never get over it!!! after first 3 months I found out they never put in his chart he was there already back in March!!!! Then the Cara Longshore, DVM start it seeing him she said get this $400 blood work to find out what exactly it is wrong with him I asked are you going to find out 100% after this test she said Yes!!!So we did it!!! A month later I was asked to do skin test which was another $360 charge I got upset because he was on antibiotics since March off and on and now was September each visit even a week apart for the same problem I was asked to go and was getting at least $70 charged of course + Medication! And he wasn't getting better until I asked her to give her the antibiotics injection! Now let's go back to our Morkie we scheduled him to be fixed Tuesday days after Thanksgiving 2016 and we were told the cost it will be more less $560 which sounds very high for that surgery! and keep it in mind he suppose to get his Kennel cough vaccine back in April 11/2016 in his 1 st visit there! The day of surgery they said he is due to get one of his vaccine!!! We agreed to do it if won't harm him but they didn't say which one since he just turned 1 we thought ok uts his yearly vaccination time! after surgery he was not himself he was scared of everything hiding and not being happy boy which he was before he turned out to different puppy and they said it's normal now I'm thinking he may worked up in the middle of surgery!i don't know!!!! 5 days after his surgery he start it having breathing problem at night I called next morning and they said Bering him here ASAP we did then Dr Tanya Brown DVM said it's normal and he is looking for attention!!! She took his temperature and my puppy got uncomfortable you know what dr said  very mean to him ? Don't be a baby!!! Im not sure if someone told dr brown the same thing before and that's how she learned to talk like that or not!anywayI  said the way he is breathing it looks like he is chocking! She said no it's normal for small dogs to do this! For next 2 weeks he was doing the same and not getting better until my Pomeranians started breathing/ coughing just like my Morki!!!! At this time I was sure they aren't copying him!!!!!! And they were not looking for attention!!! I took all 3 of them to another vet and guess what?! They all have Kennel cough!!!! This place doing boarding as well as they have grooming and they are vet hospital! They didn't vaccine my Morkie on time as they didn't do my poms . My Pomeranians are 5 years old and never been behind if any vaccine when we moved here they even gave them flu vaccine which they never had and not Kennel coughs vaccines! Take your pets somewhere else this place it's all about money and they don't care about your pets feelings.spend all this money somewhere they care about your pets feelings. Read Less

My girlfriend and I recently got a cat and the staff at Cinco Ranch really did a good job in helping us getting all of her shots and even gave us an estimate for future exams and surgeries. Thanks for all of yalls help with everything. Read Less

I was given two very young stray kittens some time back.I came to Cinco Ranch vet to have them checked out and to get all the required vaccinations and shots. I thought at the time the cost seemed a bit high. But being from California ...I was used to that and did not give it much thought.The when my kittens came of age , I wanted to do the responsible thing and have them spayed.....their howling was no longer cute,lol.Cinco Ranch Vet quoted me $360 ..... I'm thinking that was for both Cats.Nope $360 for each kitten.my thought was , what could they do different that warranted this much $.I asked and the Lady told me...we keep an eye on them after surgery,keep them warm and monitor their vitals. Really? thats what you are supposed to do is it not?I found Special Pals a low cost Shelter off Greenhouse. I got both my kitties spayed and chipped. For $80 dollars each.And yes the kept them warm,monitored them and gave me pain medicine to take home.They are doing well. You always read about being responsible pet owners and getting your pets spayed and neutered.With price gougers like Cinco Ranch Vet....no wonder people are hesitant to pay for this service.I am so glad their are places like Special pals in the area who truly love animals and do not take advantage of Pet owners . Especially just because you live in Cinco Ranch.I gave a large donation to Special pals...at least I know my $ will go to the welfare of the animals there...not lining the pockets of unscrupulous Vets. Read Less

The place is nice and clean. The vets are great, what I don't like is the grooming.i drop off my pet at 7:30 am y called at 12:00 to check if he was ready and when they transferred my to grooming the lady that answered was so rude. She said that they have 14 dogs and he won't be ready anytime soon. Like is my problem they over booked her. All I want is good service because I'm paying for it, it's not free. It's too expensive for them to be so rude and put my pet at the end of their list because the over booked it. Now I have leave my pet there all day. I spent so much money there and for them to not let me know that it would take all day to groom my dog is unacceptable. Read Less

Muchas Gracias por la excelente atencin, las instalaciones son cmodas, muy bonitas, los precios muy asequibles y las personas que componen el grupo de trabajo son muy atentas, muy amables y muy profesionales, fue grato encontrarlos cerca de casa, y en un momento en que los necesitaba muchsimo, mi peludito Maximiliano habra sufrido muchsimo de no ser por la atencin rapida, profesional y efectiva que le proporcionaron. Thank you sooooo much! . Read Less

You get the treatment you pay for, I first took my kitty to KAAWS to get spayed and they couldn't even handle her, nurse told us to come back with her in a cage and we lost our deposit money and time waiting. Then we took her to Cinco Ranch Vet Hospital, Dr. Brown examined her and they did her surgery and kept me always updated. They always fit me in, take great care of my kitties and are always able to show confidence in their diagnosis. Yes it's a bit expensive, but I rather pay more and know my animals are in good care than risk going to a cheaper place and have mediocre treatment.Read Less

You get the treatment you pay for, I first took my kitty to KAAWS to get spayed and they couldn't even handle her, nurse told us to come back with her in a cage and we lost our deposit money and time waiting. Then we took her to Cinco Ranch Vet Hospital, Dr. Brown examined her and they did her surgery and kept me always updated. They always fit me in, take great care of my kitties and are always able to show confidence in their diagnosis. Yes it's a bit expensive, but I rather pay more and know my animals are in good care than risk going to a cheaper place and have mediocre treatment.Read Less

I have tried to like this place, I really have. I was referred to this clinic by CAPS and thought it would be a good choice; I was wrong. They don't care about the animals, all they care about is trying to find something wrong with them so they can charge you. Highly disappointed. Read Less

We've been a client of Cinco Ranch Vet Hospital (Dr. Hibler) for 12+ years. Our pups are always treated with caring for their comfort and we are treated with sensitivity. We are so grateful for all the years of caring. Read Less

There are no words to say how grateful, how wonderful, and how caring the vets and all staff members are. At a time I really needed people to help and care, there were there every step .My beautiful, Todi, came in every other day for fluids, and the wait was never long or unfriendly.They always call me and my dog by name, which I feel is special and makes you know they care. They know what you are going through and feel your happiness & your sorrow! The clinic is clean, smells good, well organized, and is the BEST I have witnessed. I am so thankful for finding them. SAM, Tim, & Todi!!! Read Less

This was my first time here. My dog had issues with people at Petsmart. They suggested this place for "sedated grooming"! How bad can a little Shi Tzu be? She didn't need sedation after all. Well from the time I opened the door to this facility, my experience was outstanding. The atmosphere was so calming, positive, and welcoming. I felt like they treat pets and owners as a family. Thank you! Becky was groomer.Read Less

I'm not sure about the negative reviews. I've got 2 Shiba Inus and we've been going here since moving to Katy. I've had cats, dogs, cows, and horses for most of my life. Everything here is on the up and up. Some services might cost a little more than my country vet, but my country vet doesn't have to pay for Cinco MUD and Katy ISD. All the equipment, staff, doctors, and facilities are up to date and top notch. They're also friendly, compassionate, and understanding. I've seen quite a few people check in and out on busy days and I can't remember seeing one bad experience.TL;DR - You can go here and be assured they will take excellent care of your pet. That is what you want most, correct? A vet who has your pet's best interests in mind? Read Less

This is an awesome veterinarian. We like that you can check on your pet any time of day or night via Cinco Ranch's video portals. This place was clean and should be your pets go to veterinarian and kennel. Great job guys you rock don€t change anything. Read Less

Love Cinco Ranch Vet! They always fit us in when we need them, never have to wait weeks for an appointment. Staff if friendly and efficient and Dr. Brown is the best. I always feel like my fur baby Tank is in the best hands @ Cinco Ranch Vet.Read Less

Had a great experience here and would highly recommend it. All the staff is super friendly and courteous. The veterinarian was very thorough and informative. Overall a great environment unlike a few others in the area I've been to. Read Less

I have brought my pets to Cinco Ranch Veterinary Hospital for almost 4 years now, and I trust all three doctors with my babies. They are all wonderful and seem to really have the pets' best interest at heart. The prices are right on point with the other clinics in the area, you can find cheaper country vets but I know that at this hospital my pets will always receive the best care possible and have access to the diagnostic tools and preventative services that they need, as well as the safest possible surgical environment (I had a dental cleaning and extraction of two painful fractured teeth on my 18 year old cat, who is now a happy and healthy almost 20 year old cat!). Plus I know when I drop them off for boarding or grooming I don't have to worry about them coming sick or with parasites because they require you to have them up to date on vaccines, testing, etc. I LOVE CRVH and recommend it to anyone looking for a safe, clean, clinic with a passion for pets. :) Read Less

I have been bringing my puppy here since she was about 10 weeks old. I must say the staff treats her as though she is their puppy! they get excited to see her when she walks in and make it a point to try and play with her!Becky is her groomer and is the best at what she does! My pup always looks her finest after seeing Ms. Becky!Dr. Brown is also great in making sure my pup is healthy and also really good at calming my nerves ( im a bit of a worry wart)!! GREAT place to go in Katy! Read Less

Today was the last day that I take my business to Cinco Ranch Veterinary.We have been using Connie's Groom and Board for years, but they have recently gone out of business. So, in need of boarding for my small dog, I boarded him at Cinco Ranch Veterinary over a long weekend.They were explicitly authorized only to board my dog...no shots, no lab work, no other "care" is to be administered (We take our dog to a VERY trusted veterinarian who is on Westheimer Parkway just east of the Grand Parkway for his care).We arrive on Monday to pick him up...and "surprise"! My dog suddenly has ticks (we haven't seen any ticks on him lately). WIthout any communication to us or prior authorization, they treated our dog for ticks and charged us $50+. This is not a lot of money, but this is entirely consistent with their sneaky tactics in the past (or maybe I should say "tack-ticks"! ;)) We too have been snowed by the "flu" treatment, as well as other over-dosing for preventive diseases, for which our dog had already been treated at another vet practice. Unfortunately, our vet does not provide grooming or boarding, thus we have to seek these services elsewhere.This isn't the first time that this sort of thing has happened with vets in our area, so we are more vigilant now on where we take our dog.It is unfortunate that these vets have to scheme and manipulate people into paying for unnecessary services. Read Less

I appreciate Dr. Hibler and am grateful for his staff in stabilizing and saving the life of my dog in early morning hours. If they had not been open then I would have lost her as this was prior to any after-hour emergency clinics were close enough. THANK YOU! Read Less

I'm sorry I couldn't review (stars) this place when I first posted. I breed dogs, owned cats about any other pet possible. I have known and used more vets than I could count over the years, am medically sophisticated (run a medical office), and this place is just phenomenal! Dr. Hibler is amazingly skilled as a surgeon and diagnostician. Staff are exceptional and genuinely care. Praise from me is always earned, and this place deserves more than I can say. Nothing but the best is acceptable for my animals, so they are treated here. Thank you Dr. Hibler and staff for all my animals you saved, delivered safely, etc. etc. You're all appreciated! Read Less

I've been taking my dogs and cats here for years and I am very happy with the quality of care, from the very experienced vets, the techs, and the front desk staff.  They also remember to the day when I brought my rescued 9 week old pup in the day after Christmas years ago and they still love on him like he was their own.  I am a health care professional and every question I ask the vets and techs is met with a thoughtful explanation of the reasons why a course of action is advised.  Last year I moved 30 miles away from Katy, but after a recent emergency I brought my 100 pound dog back for surgery because I am very confident in the vets, particularly Dr. Hibler, and the excellent care my pets receive. Read Less

These guys are the best. I have used them for numerous cats over the years. They were especially great with my Angel who had kidney disease for many years. She lived to be over 20 years old thanks to their great care. Read Less

I moved to Katy about 3 mos. ago.  The 1st thing I did was to find a vet for my 2 little dogs.  I called for an appt. and took them in for their annual shots.  The bill was around $500.00 which I still don't understand and I was very upset but paid anyway. i figured at least they are taken care of and I would be able to take them in for grooming and boarding.   I took them in the next day and Pat did a wonderful job. When I wanted to take them in the next time,  I pulled them up on internet to get the phone number,  I saw the review about lady taking her dogs in for grooming and she realized that she was going to be charged an additional $23.50 for each dog for flu shots and was not going to be told about it.  I called, got an appt. then requested Pat. I was told Pat was no longer there.  I then asked about the review re: the flu shots.     Only then was I told there would be an additional charge of $47.00 and that they could not be seen unless they got the shots. REALLY? I had paid for their 1st flu shots on the 1st visit and didn't even know it.  I told the receptionist to cancel the appt. and to delete their records. Can we say GREED? Read Less

I just moved from California and so I brought my dogs in to get wellness checkup and to make sure everything was up to date for Texas regulations and whatnot. Vet was nice and tech was nice, they told me they also do grooming.  It was $300 but I figured my dogs were all taken care of so whatever.  I called a couple weeks later and scheduled a grooming for my 2 small dogs...I show up at 8:15 to drop my dogs off and the receptionist puts a piece of paper with "FLU" handwritten at the top highlight and merely says "Sign".  I am confused, so I say, What am I signing this for there is no information.  She says its for a shot.  I tell her we were just in here a few weeks ago and they said we were up to date on everything.My dogs are always up to date on everything and since they are small dogs I am particular about shots since its common for smaller dogs to have reactions to them.  I had no idea there even was a flu shot for dogs!  On top of that she wasn't even going to tell me it was $23.50 a dog which with tax would be over $50 extra on my grooming bill?  That's crazy to not notify people of that!I explain that I am not comfortable with this and why wasn't this at least told me to me when I scheduled the appointment.  She starts asking who my tech was (while my folder is right in front of her) so she can I guess blame that poor guy I'm not really sure.  I ended up getting so upset by this nonsense I told them to forget it and walked out with my dogs.  As far as a flu shot for my dog...I will contact another vet who actually explains vaccinations to their customers instead of expecting people to hand money over no questions asked.  I tried to post a simpler version of this on their FB page but instead of contacting me to correct any misunderstanding they deleted it. Read Less

Great clinic. You can always get an appointment with no trouble and they get you in and out quickly. I appreciate that they really worked on my dog's eye and called the doggie ophthalmologist for advice instead of sending me to that specialist which would have been major bucks. Read Less