We had a sweet doggie that died almost 7 years ago, thanks in part to the inept veterinarian care we got at a clinic associated with a pet store. They often had no real vet there seeing doggies. A trainee there, we feel, led to our dog not getting the care he needed. He was having trouble breathing. Our dog died just hours later at home. But at Kingsland they have a Vet on site all the time. Usually there are several in the office. No vet clinic is inexpensive but our pets are worth it. We have been going here for the last 6+ years with the 2 doggies we got to bring us relief from our deep grief at the pointless death of our precious doggie in 2011. They really love animals at Kingsland. Come and you will see. Read Less

They were willing to refill prescription for dog on the spot until I said I was going to use a pharmacy due to their 10% price increase. Then they decided to with hold the prescription until they get results of blood work. They would only let me leave with prescribed medication only if I purchased from there location. I could have left with pills in hand if I purchased from them. Would not let me leave with written prescription since I wanted to purchase else where. Updated: Pup was too low to wait for medication. Forced to buy from them at higher price than office down the road. Office manager said front desk girl misunderstood the Vets instructions and offered refund for medication. (My opinion: Everything was very clear. With every interaction) Read Less

I've never reviewed anything, but this is BAD. This place won’t sell you a single (1) flea prevention pill for a service dog if the dog is not a regular patient. My buddy’s retired service dog wasn’t able to take his flea prevention pill before leaving home to spend a few weeks with us and this place turned me and my money away from buying his pill. I thought veterinarians love animals and want them healthy. Regular ongoing payments is all they care about here. Read Less

I found this clinic on a Saturday morning when my dog hurt his paw and his usual vet was closed. Kingsland Blvd Animal Clinic was able to fit him in that same morning and treated him like he had been their patient since his puppy years. We never went back to his old vet and drive out of the way to visit the kindest techs and vets. My pet has had the best care from all of the staff at this location and we strongly recommend them. They are priced similarly to any other vet in the area. Read Less

We had a sweet doggie that died almost 7 years ago, thanks in part to the inept veterinarian care we got at a clinic associated with a pet store. They often had no real vet there seeing doggies. A trainee there we feel, led to our dog getting no care he was critical. Our dog died just hours later at home. But at Kingsland they have a Vet on site all the time. Usually there are several in the office. No vet clinic is inexpensive but our pets are worth it. We have been going here for the last 6+ years with the 2 doggies we got to bring us relief from our deep grief at the pointless death of our precious doggie in 2011. They really love animals at Kingsland. Come and you will see. Read Less

The Dr's are Ok but I worked at Spring Branch Vetenary Clinic for 8 years, I know what shots they need and don't need. They push tests on people that don't know what their pet really needs. Google everything your pet needs, know what IS and IS NOT necessary !! They keep it hot in there, have to ask to turn the A/C on. They charge $75.00 to be worked in !! They require a heart worm check even when your pet has been on Heart guard since 6-8 weeks old. They require a rabies shot to see your pet, other vets don't. They want a fecal check ! All these extra charges that are expensive when you just want your pet seen for an unrelated illness. Sure runs your bill up ! It's chaos in there all the time !!The vets on Ave D are great, Log cabin ( won't say their name) but you can't miss them ! Read Less

You get what you pay for. I would come to Kingsland animal clinic any day before going to a discount clinic. I took my dog to a discount clinic, and was prescribed only two types of medications for my dog’s congested heart failure. I came to Kingsland animal Clinic for a second opinion, and they put my dog four medications instead of two. My dog is doing much better now. I am a bit frustrated with the discount clinic for not prescribing my dog the other two medications that she desperately needed. Read Less

I have taken my animals here since we moved to Katy in 2009. I have often heard the horror stories about the price gouging, but I guess since we had only used basic services we never had experienced it. Cue this past week. $350 and FIVE prescriptions for my dog's ear infection. My human children don't even get 5 prescriptions for an ear infection. I then found the same medications for 1/6 (not exaggerating) at multiple other vets in the area. Done with this place. Such a shame because it is so close to home. I understand the need to run a profitable business, but charging $120 for medication that costs $20 at every other vet in the area is just insane! Read Less

Daisy the dog likes this place. She also likes how vet tastes I think. Not sure if actual bite, but vet remained professional about it. Didn't make a big production and insist on a muzzle. Daisy will be going back. At her request. Read Less

Kingsland is a big animal clinic with a number of Vets. If you need to get your pet in immediately there is typically someone that can see you. However, I found I was just a face in the crowd , not to say there was anything wrong with the treatment we received, but I never felt like there was any personal connection for me or my pets. This is the reason I go to a one vet office, but if something happens , it is nice to have Kingsland to fall back on. Read Less

My dog had an ear infection and I brought him in for the first time last year and being new to the place he was a little nervous and the staff didn’t allow me to go to the exam room. Being a German Shepherd his instinct as a dog kicked in and he was growling, he didn’t know these people and was terrified. They immediately said he needed to be sedated to be checked which I wasn’t happy about when I could’ve just went to the back with my dog so he wouldn’t be so scared. Paid almost $300 for the visit which I was over charged. My dog got an ear infection again this month and I called Kingsland and automatically they said he would have to be sedated. My bill again would’ve been well over $250. I took him to another location and paid half the money and they allowed me to go back with my dog and he did wonderful with the tech and doctor. I didn’t like the fact that when they called Kingsland to get his history they were real quick to state my dog was mean and aggressive and needed to be sedated each time which was unnecessary. The staff at the other location clearly saw how well my dog did with his check up and how happy he was after he got treated I would never go back to Kingsland animal clinic. Read Less

First let me say I've been going to KBAC for 9 years ever since I adopted my cocker spaniel. I've only had wonderful things to say about Dr. Toby Shows and Dr. Richard Croft, and the staff there are all great. I have recommended them to many friends. HOWEVER, a recent incident by Dr. Aaron Rainer left my dog wounded in severe pain and caused him to lose his hearing. I€m giving it a 1-star to draw attention, so hopefully people will read it, and be careful whose hand they put their beloved animal in. Here is what happened: while I was cleaning my dog€s ear as part of regular cleaning, a piece of cotton on the Q-tip fell off and dropped into his right ear canal. This had happened once before when Dr. Shows took it out easily. So I just took him to the clinic for a walk-in. After him being taken to the back for examination by a Dr. Rainer, I was told that he needs to be sedated first so he can be held still when they get the cotton out. I left him there, trusting he can be taken good care of like before, though this is the first time with Dr. Rainer. At 11am Dr. Rainer called to tell me he got the cotton tip out, but found Preston had a severe mid-ear infection with drum ruptured, so he prescribed multiple antibiotics and pain killer and suggested a follow-up check the next day. I was surprised to hear about the infection because with regular cleaning the ear looked perfectly normal with no sign of swelling or itching or discharge. What really got me worried is why he would need pain killer and an almost immediate follow-up check € this suggested something really bad had happened. Getting cotton tip out is not a surgery and is not supposed to leave him wound or pain. Dr. Rainer explained that pain killer is needed because ear infection is painful € I know ear infection is painful but I did not know doctors prescribing pain killer just for that. My dog had battled with ear infection before and was never given pain killer because of infection, not by this clinic nor by his Dermatologist who specializes in ear infection. Then when I checked Preston out at round 12:00, I noticed a lot of dried dark brown stain, which I believe was blood, on his ear flap. Really scared and also worried about infection I drove him to his Dermatologist (Southwest Dermatologist Veterinary) right away. She examined him, and found his ear canal was severely irritated with very bad ulcer and swelling. Because of the swelling, she could not see clearly inside but judged that the ear drum should be fine because there was no severe infection. All the facts (the blood, the bad ulcer and swelling, the need for pain killer) can only point to one explanation: My dog€s ear got damaged when Dr. Rainer tried to get the cotton tip out. Getting that cotton out was supposed to be an easy thing, but Dr. Rainer managed to leave us with a $500 bill and a badly wounded ear. What got us in real devastation was that when we got home we found my dog has lost hearing of his right ear. Now more than two months passed, the ulcer and infection was cured, but his hearing has not come back. The exact reason of the hearing loss is not known. After multiple trips to the specialist, she suspects it€s probable that the ear drum was indeed damaged during the initial handling, with nerves impaired either by direct damage or medication. We€ll never be able to know what exactly happened, but are struggling to figure out how to cope with the disastrous result. Read Less

First and foremost if your pet has anything but a standard routine issue DO NOT GO HERE, unless you have deep pockets for useless tests and incompetent service. I brought my puppy in with a knee problem and proceeded to pay over $350 dollars over two visits. They even told me that could do the surgery in house but that was not true. I paid way to much to get referred to a specialty vet when they should have referred me after the first visit. I asked for a call back from them last Saturday 5/6/17 and still have heard nothing. Today my pet is under going the knee surgery elsewhere and I WILL NEVER GO BACK. This isn't the first time they have RIPPED me out of lots of $ and provided no relief. I also lost my mini dachshund to them. I brought him in after coming home to him not walking well. They sent me home with Wet Dog food. I came back the next business day. They then sent me home with useless meds. Upon the third visit my pet had lost all feeling in his legs and was completely paralyzed. It took 7 days total from the notice of injury and dealing with Kingsland to have him put down. Just imagine if I had better sense to take him else where he may still be alive. 3 Slipped Discs and more $ than I care to disclose. RIP Chino. 5 Years old. Read Less

Very professional, able to see do an ultra sound on one of my English Bulldogs for the fee of the ultra sound. This is helpful as a Eng. Bulldog breeder iv learned that the cost of breeding and breeding with ethics often means no profit. I love this breed and as long as breeders are going to breed these dogs. Ill continue to do the best I can to be mindful of smart breeding and seek informed families to make my bullies a home. Read Less

Love the staff. They showed a lot of love to my baby, Buster and was very professional, compassionate, patient, and understanding during his transition. I never feel like it's money first and then patient. They definitely put their patients and families first. Read Less

Love this clinic, I've been coming here since my husband and I first got our German shepherd back in 2014. We started off with Dr. David who was amazing with our dog but also our son. Shortly after he left we didn't know who to see. So we took our chance with Dr. Denney and we do not regret it. She is awesome, lovable with our dog and you can tell that she loves her job. She knows how to handle our German who is shy around people he doesn't know and was once very aggressive towards others. We are definitely not leaving her. Read Less

My daughter Bella has been a patient for 3 years. I have avoided complaining on the technician's request (and rudeness) for a unnecessary test. While with Bella's doctor, tests were never necessary as the technician wanted to do. Dr. Shores recommended medication for Bella's itching, due to the cost, I was only able to refill it 2 times... trying to refill it on the 3rd time, within a 6 month span, the office wanted to do more blood work before another refill. With my financial struggle, the personal, were extremely rude to me... they cut me off before I was done speaking.... I now don't believe this clinic is the best care place for my pet. I have been driving 40 minutes, to see Dr. Shores, because of his sweet and tenderness towards my pet. I hope he knows what the front end is doing to damage his clinic. I am extremely sad and disappointed that me and my pet have to else where, because of the poor treatment...Read Less

This is an excellent practice, any issues I've had have been addressed instantly and professionally. The doctors have all made a point to get on the ground, interact with my dog and gain her trust - the vet techs as well. This place really cares about your animal, you can tell. They always answer all my questions and the front office staff has always been wonderful. When I go out of town, I board my dog here because I trust them and wouldn't want her anywhere else. If you want exceptional service with heart behind it, trust me, you'll want to go here. Read Less

My close friend took her healthy 2 year old rabbit in to get spayed and ended up with no rabbit at all. First, This is one of the two rabbit doctors that we know of that isn't a couple hours to get to, and the price was the most reasonable.. or so they thought. The price originally told, and confrimed was changed from $200 to $300 for whatever reasons. That can slide because of things not being accounted for fully in the original price quote. What can't slide is the doctors being totally responsible for a wrongful death of an animal. The rabbit came out from surgery totally fine, however it was immediately noticed their was no cone OR BANDAGE to cover up the sutures. The doctor REASSURED them and said it was IMPOSSIBLE for a rabbits teeth to break the sutures AND RABBITS DONT NEED BANDAGES OR CONES. That first night went okay. The morning after the surgery the family was awoken to a BLEEDING rabbit. Not only was it bleeding, but the intestines were partially out of the incision. At 6 AM the morning following the surgery, the family rushed the rabbit to All Pets Animal Hospital (HIGHLY RECOMMEND TO REPLACE KINGSLAND) where they were told it was in fact her intestine and they washed the incision out with saline solution and BANDAGED HER UP (like she should have been in the first place), as well as noticed the intestines were still bleeding as well as leaving the wound. Kingsland said when they opened up at 7 they would take the rabbit in and wait till the doctor arrived at 8 for a major surgery. That never happened. The rabbit succumb to the negligent behavior before 8. A vet should take protective measures, not lives. Read Less

I have been taking my pets here since 1997. The first dog I adopted was taken here for a free checkup after adoption. They were great so I kept going there and three dogs later I am still a client. I have seen many of the vets and all have been caring and concerned. I've spent a ton of money there because my first dog had mini strokes when she got old and my second dog eventually became diabetic. With major illness, routine health checks, vaccines, teeth cleaning, nail clipping and boarding I'd faint if I added up how much I've spent over the years but I've never changed clinics because of the serviceRead Less

They are amazing!!!! We have been going there for a couple years now. My 3 dogs go there, and I couldn't be more happy with this clinic! One of my dogs is having oral surgery as we speak there, and Dr. Pinland has made me feel worry-free! I couldn't sleep all night because of concern about this surgery. This place is highly recommended!!! Read Less

I had a decent first experience.. The vet was a little condescending but I could deal with that . What I cannot stand is that the "nurse" I spoke with was even more condescending and frankly rude in follow up after calling them about my dogs vaccination reaction. I told them what would happen to my dog after a vaccination and what I said would happen has happened. Now another exam fee because they don't want to take my 4 past vaccination experiences into consideration. Today will be my second and last visit with this place. I have never posted reviews about bad experiences at places but I feel It was necessary about this outfit. Read Less

I had taken my Miss Betty there are about 10 years. They were great. Always worked with me if my visit was too high. Betty got cancer and had surgery in June. Expensive to me but I took out a loan and paid the balance in 2 payments. Betty passed away in Aug. Well I took my new kitten yesterday for her 1st Free check up and it turned out being almost a 280.00 visit. I did not expect nor have the money.... I think being an very old customer that they would work with me again....NO....My baby was sick...Herpes..Never heard of that. So I got an antibiotic and some gel. So it was 110.00. I ask to split it up in 2 payments, because this was suppose to be a free visit, and was told NO. I had to pay in full. I was so Mad. I live check to check and I was hurt that they would not work with me.....I have call CAPS where I got her for a 2nd opinion. I really can't afford another sick cat. Very Very upset.Read Less

They took my cat in on short notice because he was vomiting for 2 days in a row. The ladies at the front desk were really friendly and helpful. Most of all the prices are reasonable and they tell you upfront what it's going to cost. The doctor that saw me was Dr.Richard and he decided to run a blood test on my cat to figure out what is going on. Within an hour, they got the blood results and figured out that my cat has an hyperthyroid. They gave me 3 options to treat the issue. I was in and out of there with a solution within an hour. In the future, I will be taking my other furry pets to this place from now on. Read Less

I have taken all my cats here. The staff is great and the doctors go the extra mile to make sure you understand and are comfortable with the treatment and always make sure they give all the time you need. They have a caring and compassionate crew and that really helps when you're faced with a heartbreaking decision. Read Less

I have visited this veterinarian clinic twice in the last 6 months. In my first experience the veterinarian was polite and professional but lacked personality. He did not seem interested in connecting with my dog that really might seem a little crazy unless of course you're a dog owner. My second visit was with a different veterinarian. After 4 years of an incredibly consistent diet, my dog started having diarrhea. This veterinarian ruled out parasites and suggested that I was feeding my dog a very poor dog food and I might consider spending the money to give my dog better food. I was both offended and annoyed. He has been eating Diamond dog food for four years mixed with boiled chicken, Raw carrots, frozen green beans, sweet potato Raw and fresh berries. My dog eats better than I do and again, he has never had any inconsistencies or illnesses. It was suggested by the reception, who by the way is always amazing, all of them, that I consider their third veterinarian. Apparently, he is very personable with tons of personality and great with both dogs and their owners. I'm a little gun-shy now. Give it your best shot. Read Less

This is a very good place to take your pets. I have never had any issues and they have treated both of my dogs with great care. They also have very reasonable pricing on their services. I definitely recommend it. Read Less

Upon calling their offices about a kitten that was found, they were immediately helpful in getting me an appointment. When I arrived, I was greeted promptly and taken to a room immediately. The doctor was very knowledgeable in answering my questions and concerns. Unfortunately, the kitten had a 50/50 chance of survival and passed the day after our visit. However, I will definitely be coming back when I find my future pet. Thank you to your staff for giving my family and kitten the attention and best customer service. You guys and gals are awesome! Their office was amazingly clean and organized. Read Less

Been taking my dogs to this clinic for more than 12 years. The waiting time is not long, just a few minutes. They have expanded and added more examination rooms through the years. All the vets and vet assistants have great bedside manners. They explain procedures well and take their time explaining until your questions and worries are all addressed. They also remibd me by email if a certain immunization is due. The place is always clean and doesn't smell. I recommend this clinic. Read Less

I have taken all of my dogs here for years and love the place. Friendly, professional and efficient staff always. I have seen different vets through the years and they have all been caring and knowledgeable. I travel a lot and have boarded my dogs here many times. I have 3 "girls" that have boarded here quite a bit the past couple of years -they know and are happy to see the staff that greets them. They are always well cared for and I don't have to worry while I'm gone. I also like the fact they have the emergency clinic after hours. I had to use it once and was very pleased. Overall , if you want to know your pets are loved and well Taken care of bring them here !! Read Less

I have had great experiences with Kingsland Blvd Animal Clinic. The staff at the reception desk always greets me with a smile and a friendly hello. Dr. Denny, who has treated my cat, Jazz, from the beginning, is wonderful and very compassionate and caring with the animals she treats. She takes her time, asks lots of questions, and makes certain that everything is covered before I leave the office. This is a terrific veterinary clinic if you need care for your furry friends. I've even taken birds to them in the past and they took them in to take them to a sanctuary. Read Less

Dr. Croft removed a tumor from my Dwarf Hamster, Mr. Whisker's on November 19th, 2014. There are not enough words in the English Language to express my gratitude for the AMAZING care that Dr. Croft and the Staff @ Kingsland Blvd. Animal Clinic gave to both myself and Mr. Whisker's. Dr. Croft is an exceptional Veterinarian who is very informative, caring, compassionate and truly interested in the animal's well being. Their kindness did not go unnoticed or unappreciated. Dr. Croft will never know how truly grateful I am to him for giving me more time with my Mr. Whisker's. I highly recommend Kingsland Blvd. Animal Clinic. Exceptional care that won't break the bank. Lisa P. Read Less

I have been going to Kingsland Blvd Animal Clinic since it opened in 1981!! I LOVE this clinic! I have seen it grow from a 2 vet clinic, started by Dr. Randlett & Dr. Nichols, to the OUTSTANDING practice it is today!! I highly recommend this clinic!!Whenever I call or visit, I have always been greeted by Kingsland's friendly and helpful front desk & office staff!!You can specify a vet of choice when making appointments but quite honestly I have a hard time choosing!! Dr. Randlett, Dr. Croft, Dr. Shows, Dr. Rico, Dr. Obergfell & Dr. Buelna are all vets that have treated my animals and they are ALL exceptional vets and truly NICE people. They are up to date on the latest treatments, also caring, and more than happy to discuss, in detail, any concerns, diagnosis or treatments of my pets. I have always found these vets to be very honest, straight forward but kind. A few of my sweet babies have developed some rather rare conditions but they were very quick to make a diagnosis and make treatment option recommendations and when necessary refer us to specialists!! Read Less

This place is great! I have been bringing my shih tzus to Kingsland Blvd Animal Clinic for about two years now and I've never had a problem. My dogs have been seen on all occasions from an emergency, to regular checkups, to dental cleanings. The entire staff is great! They are thorough, considerate, and are very gentle to my furry babies. After my babies had their dental cleanings the doctor took her time on the phone with me and explained everything that went on during the procedure and answered every question I had. I have no complaints whatsoever!! Read Less

The only thing this institution seems to have a grasp on is swiping your credit card, asking you for your signature and employing an elaborate but otherwise useless website. Now what you can expect is total disregard for the well being of your pets. After adopting a pet from a friend, whose primary veterinarian was at Kingsland Blvd. Animal Clinic, I decided to continue his care with them. The first sign of trouble began when I set up his online vaccination records, and future appointments. After receiving post cards and email alerts for up coming vaccinations, I instructed my brother to take my dog to get his shots and heart worm prevention medication. After returning he informs me that the veterinarians did not mention my dog's need for a vaccination, although according to his health record, email alert, and postcard all indicated otherwise. Needless to say we had to make another trip to clinic to get his vaccinations done. On a separate occasion, we took our dog to the clinic for a check-up because he had been retching, not eating and lost a bit of weight, while there I'm told that they have incorrectly scribed his test results and he indeed has had heart worms for some time (before we adopted him). All this was told to me not by my vet, but a vet technician who continued to say, ""Yes, this is strange, it seems that we wrote down he was negative, but he tested positive."" DUH!!! While she was stating the obvious I was waiting for an apology from the vet and/or the vet tech for the enraging mistake, which I received from neither. I did not even see the veterinarian for the duration of the appointment, I did however get to speak with the very knowledgeable vet tech whose inane hypotheses knew no end. From these, let's face it, utterly stupid mistakes, I have to pose the question: Do they even read our pet's health records or do they just glance at them while totaling up our bill? Needless to say I am changing my veterinarians and hope no one else and their pet is ever subject to this complete lack of intelligence, competence, and disregard for the Veterinarian's Oath. Read Less

Kingsland has the most wonderful, compassionate vets that I have ever had the pleasure of working with. I know it's unorthodox (and sometimes frowned upon) for past/current employees to comment on their own business, but I felt compelled to share my experience with the doctors here. Each one of the veterinarians at Kingsland brings something special to this clinic. They are all very knowledgeable and do their best to treat every animal with care and kindness. They treat their employees and fellow staff members with respect and work together well as a team. They are patient and sympathetic with their clients. They are thorough, consistent, and very thoughtful in everything they do. They have saved the life of one of my dogs, and I am confident that they would do it again. The Kingsland vets are truly wonderful people, and they really care about your pets. I don't think you'll ever find a better group of vets anywhere else. Read Less

I have tried out a few clinics in the West Houston area and was unimpressed until I got to Kingsland. This is a wonderful vet, from the receptionists to the technicians to the doctors. They are all very compassionate and obviously work very hard. Out of all the doctors there, I have seen Dr. Obergfell and Dr. Smoot the most and really like them and respect their opinions and advice. I was at the clinic several weeks ago when a seizuring dog came in and was very impressed by how quickly the staff responded to the animal's needs. The only downside would be the wait time - sometimes it is excessive but it's understandable considering all of the people who come here and the emergencies they take in. I also think that management needs to hire more receptionists up front. I have felt really bad for those girls on a few occasions when they get really busy, I honestly don't know how they handle it and keep their cool. It looks like a really stressful job sometimes. Overall, I highly recommend this vet - they are affordable, the facilities are immaculate, the staff is exceptional, and the doctors are some of the best out there. Read Less

This clinic always treats emergencies with the utmost dignity, respect, and hurried timing (unlike the last review states). They all care about each and every animal that comes in the door, and, although the wait time can be a little longer there, it is well worth the wait to see their amazing staff. I recommend them highly to everyone I can! Read Less

You will always wait here!! My dog was dying!!! and emergency!! and I was told to wait till the vets finished their appts!!!!!!!!!!!!!!!!!!! HELLO my dog is Dying You will also wait if you have an appointmt (every time) or if you are simply picking up a RX you called in the day before!!!! I sat their for 30 min. waiting for those girls to stop endlessly staring into the computer screen and get up off their seats and get my prescription!!! They don't even acknowledge or greet you when you come in!! RUDE VETS NEED TO GET NEW STAFF NOW OR CUSTOMERS WILL RUN RUN RUN TO A NEW CLINIC!!!!!!!!!!!!!!!1 Read Less

When I lived in Katy, I had a good experience with this veternary practice. When my Pomeranian had a broken leg, we brought her here to chance her cast every so often. (Sometimes her cast would fall off, though.) Sometimes her cast change was free and her bandages were in different colors for each change. One time I brought my Pomeranian for a patellar luxation. She had difficulty walking and they recommended surgery. We didn't do the surgery because it was expensive and we could not afford it. The vet said that if we didn't do the surgery, she would have arthritis when she grew up. However, the vet was good in explaining patellar luxation and alleviating our fears. The vet did something with her leg (like popped a bone or something) and Angel could walk again. I was very thankful. Read Less

Regardless of what the other moron on here says, I know for a fact that kingsland blvd. animal clinic is a VERY VERY VERY GOOD clinic. My cat had a virus while I was visiting my girlfriend in Austin, so I took my cat to two different clinics in Austin... BOTH of which were extremely crude in the way they dealt with my cat. At one place, the doctor tried to draw bl00d from my cat, and had to stick him 6 times before hitting the vein.. they were very expensive and said there was NO WAY TO TREAT HIM. So I drove from Austin, back here to Katy just to go to this clinic. They identified the problem, and had him treated and back on his feet in a matter of 1 week. Not only were they VERY helpful when it came to finances, but they were VERY professional and VERY good at what they do. ----> I highly recommend this clinic, but more specifically, ask for your appointment to be scheduled with Dr. Smoot... Dr. Smoot, will NOT have you buy anything you dont need, also she is VERY VERY good at what she does, and is a very kind person and is the ONLY ONLY vet I will EVER allow my animals to be treated by in the future. GO TO THESE PEOPLE!! If it isn't an emergency, Ask for Dr. Smoot!! Good luck! Read Less

Rude office staff. I was hung up on. When I asked to talk with office manager they told me she wasn't there and to call back the next day. When I asked them to take a message it was as if I had asked them to give me their paychecks. The manager never called me back. When I did reach her, she was less than helpful and gave excuses instead of just finding a solution. I asked to speak with any of the vets that examined our dog during its care of almost 6 months and never recieved a call back. Shame on me for not taking my dog elsewhere. I just don't want anyone to go through what we experienced. Run from this Clinic. Maybe they should all find a profession that makes them happier people. Read Less