I love this vet. They accommodated my pets every time I had an emergency. They offer discounted vaccinations on Wednesdays and they are just fabulous with my special needs geriatric border collie. They were the first vets I went to when I moved down here and by far the best of the bunch I tried. Read Less

I brought my dog Macy here today. This place was recommended by an old neighbor of mine. Macy had a abcess. I honestly didn't know what was wrong. I am so very grateful for the people that work here. In the past I went to all pets emergency vet. I was treated awful there. Today made a great impression on me. These people really care. They are so nice and kind. My baby is now feeling much better and the price was not outrageous. Thank y'all so much. Read Less

Our kitty, Charlie, has been a patient of Dr Chea's since she was 4 weeks old in March 2015. She was rescued and we had already had an established relationship with Old Town from a previous cat so bringing her back was no question. The level of service is superior and the staff are all very compassionate. Charlie is a handful at her visits and the techs and Dr. Chea handle her with such sweet care. I'm very grateful Charlie is always handled with love despite her severe anxiety at her visits. Read Less

I couldn't ask for a better customer service and Quality Care that received for my yellow Labrador that got run over by a car 2 weeks ago they took my dog in quickly diagnosed him and suggested that they remove his leg and suture up his open wounds they were caring compassionate loving towards my animal and offered me pay options to offset my expenses for medical attention. From the beginning until discharge they treated me with care kindness respect and and solutions. I would not hesitate to bring my animals for pet care atat this facility compared to the treatment I got last week from Katy Animal Clinic where I gave them a one gold star for the quality of care I didn't receive from their facility please read the review I left with Katy Animal Clinic on Highway 90 thanks again staff at Old Town animal Hospital Read Less

First class operation all the way around. They always make time to take care of you. Dr Hicks has taken care of my two Police dogs for years and now that we all are retired he continues to do the same. I love and trust the place and would not go anywhere else. Dr Hicks has seen it all. The place rocks. Thank you Dr Hicks. Read Less

To be honest this was our first & last visit. Not because of any personnel issues or anything like that. We went here to have our dog put down & the wife wanted him cremated. Hence the "okay" rating. Can't really say I "liked" or "enjoyed" having him put down. Read Less

Old Town Animal Hospital came highly recommended by a friend, so when I relocated to Katy and it was time to take Samson Aloysius in for his annual exam I called Old Town to make an appointment. The staff was friendly, and the facility was clean. They treated Samson very well. I will be bringing Moo-kitty in for his annual soon and will continue to be a patron of Old Town Animal Hospital. Read Less

I was recommended to Old Town by a coworker after being charged exhorbatent prices at another vet. Old Town has been wonderful! Their prices are reasonable for visits and for boarding. We have an elderly, diabetic cat and they, especially Patricia, care for her kindly and professionally. They know us by name and treat us like family. We have seen both vets and they are gentle and knowledgeable. I highly recommend Old Town. Read Less

I’ve been going to Dr. Hicks for over 13 years and I wouldn’t go anywhere else. He and his employees all are so kind and helpful. He is the Best Veterinarian. His location in Katy has such a pleasant atmosphere and they’re always punctual. Their prices can not be beat. Everyone there loves animals and it shows. Thank you Dr. Hicks and all your staff for taking care of my pets all these years. Read Less

I really like this place! It's always quick to get in and out. They let me know when my dog is due for his shots. They have a monthly payment method so I don't have to pay the full bill every time I visit. I think Wednesday is discounted vaccine day. Lots to like! Read Less

I had a wonderful experience from the moment I made the phone call.,even before I took my dog there. Super nice people on ohineand very helpful. The day of our appointment it just got better. Beautiful place outside and the girls working that morning were also very friendly. Clean place and most important, I knew my dog felt comfortable there. She didn't shake at all. The Dr who saw my dog was great too. The whole experience was great. Kind people. Read Less

We had an amazing experience at Old Town! The staff was so caring and loving towards my boy! Dr. Lucio was super nice and talked to us through the best options for my baby. He had a growth removal and neutering surgery. They walked us through every step and the recovering process. Overall, they showed that they care for animals. I will definitely be coming back here! Read Less

I picked up a stray around 6pm Katy Hockley Cutoff and when I searched online for Vet offices that were open, Old Town Animal Hospital was the only one near that was opened until 7pm. I called and the receptionist was very nice and told me to bring him in. When we arrived, we were greeted cheerfully and the waiting area was clean and modern looking. They saw the dog within 10 minutes and were very informative and patient with all of the questions I had. If they always treat their customers (2 and 4 legged) as well as they treated us, they'll have a huge fan base! Read Less

Used to really like this place. My family and I have had all of our pets (5 different animals ) here for quite some time and have never had any problems, that is until we actually needed their help. One of our family dogs (who is 15) became very ill and was not eating this past Saturday. We called them at 4 in the afternoon (they close at 5, so I assume they had plans) and were basically told that they had been very busy today and could not see my dog. We were told to "bring him Monday" and he could be seen then, which was very, very helpful. I went in there for the last time yesterday with my puppy to pick up his monthly heartworm and to let them know I would no longer be bringing my business to them. An older woman began to try and raise her voice at me, which I still don't understand why ? Another girl would not even look me in the eyes when I asked her if she could look me in the eyes and tell me she wouldn't have been upset if she were in my shoes. I proceeded to tell them that the way they handled it was unprofessional and I felt disrespected by how they could treat a member of my family. I understand no one wants to be at work later than they need to be, but you didn't open a retail store where you just lock up and go, especially when someone needs you. We found an emergency animal center (with no help from the vet office, contrary to what they may say) and luckily, they were able to alleviate the pain my dog was going through, but that clinic, as helpful as they were, doesn't know my dog, therefore making the whole process of analyzing him much longer. There is a fine line separating doing this job for the love of animals and the love of money and i think that they have crossed over and are just in it for the money at this point. But in conclusion, they will be more than happy to swipe your credit card and take your money as long as you don't inconvenience them or their plans. Read Less

We have bringing my animals to Old Town for many years now and we couldn't ask for better service. They always treat our animals with tender care and respect. I like that no matter what the situation they always do what is best for you and your pet first. If you are looking for doctors you can trust don't look any further than Old Town!! Read Less

This place is 100% AMAZING. I highly recommend this place to every single person I know!! Professional, quick, responsive, affordable, clean and helpful, to name a few of my favorite things about this vet. Love love love! I've never been so impressed by a vet and it's associates! Keep up the great work -Snuggles & RB Read Less

We've been bringing our dogs here for years. All of the vets are so friendly and caring towards our pups, they treat them like their own pets! Prices are pretty reasonable in my opinion, wait times can be a little long sometimes. Over all, we're very pleased with Old Town, and will keep going back! Read Less

Old Town has a wonderful group of people and provides outstanding customer service. They were compassionate when we put down or two dogs within the last two years. Last night, when I brought my new pups in, they saw my hands were full and put me in a room where they brought the scale and the paperwork. I could sit back and relax. Old Town is the best vet I've ever dealt with. Read Less

They treat my dog like family. They worked her in for shots in order to be boarded. They offered a Wednesday appointment in order to get the discount. My parents used Dr. Hicks when his office was on old Hwy 90. They really took care of their dog and mine. Highly recommend them. Read Less

Everyone that works there treat my dogs like they were their own. My dogs have never behaved so well at any vet that we went when we lived in KS. Old Town will be our vet for as long as we live in Katy. Read Less

Love love love everyone here! I brought in my cat Lily after she was attacked by a dog. She was in very poor condition but they took great care of her and today (a week after the incident) she is doing fantastic! I would recommend Old Town Animal Hospital to everyone! Read Less

Said goodbye to Penelope today. She would have been 18 yrs in September. She was Rick's cat and his and Tom's crotch buddy! The last piece of Rick I had left. She went very peacefully. I can't say enough about how great Dr Ray and Kelly are at Olde Towne Animal Hospital! They made saying goodbye as painless as it could be. Bye Penny! Read Less

My dog was brought to this vet for a fractured foot. They casted his foot which the cast came off a few days later. They then recasted it much tighter which caused his foot to swell under the cast. He was recasted a third time. Prior to putting on the third cast, my son who had taken him in, noticed a pressure sore formed from having the cast too tight. They recasted it anyway. Two days later and thank God, the cast came off again. The pressure sore is now so deep and open, it is down to the bone. NEVER should have been recasted! Bacteria thrives in a warm, moist, dark environment. This vet almost killed my dog and they refuse to take responsibility for their actions. It has now cost over $400 to take him to another vet for wound care. The ulcer is down to the bone and my dog may never be the same. Shame Shame Shame on you! Read Less

Old Town vets and all their staff care. They care about their patients and those patients' people. We've been using them --through a swirls of vets -- since 1985. Whether you have a wonderful new puppy/kitten check up, a sick pet, or (as I had today) the grief of saying goodbye to an old and much-loved animal friend, everyone at Old Town is caring, concerned, competent. Read Less

Do not go to this clinic! The care to your animals is below par! They always want to charge an arm and leg for everything they do. One doctor didn't even put his hand on my dog and told me he wanted bloodwork and xrays. You can't even examine my animals and then want 500$?! Not stepping another foot in that clinic!Read Less

My dog was told he was fine when i dropped off him there( the same day morning we just visit one of their vets and gave my dog some regular exam check but never mentioned any other problem except a little bit murmur). And the second day they told me i need to bring my 7 yr old babe to ER right away because he could barely breathe and they didn't know why it happened...just told me it just happened all of sudden.....And since my poor baby could only barely breathe after left that oxygen box...when i saw him my heart was bleeding.....they didn't give him any little oxygen bag or whatever had oxygen in it for him on the way to ER, or at least any dog ambulance choice for me to choose...it was less than 15 mins drive to ER...but with my babe's situation....he died in my arm..on the way to ER....when we arrived ER people tried their best and applied different medication and 20 mins CPA still didn't make him back to me.....it's really really too hard to believe what happened....he was fine and healthy and just found he might had a little bit murmur before i dropped him off for next day more tests....i dunno what they did to him or what type medicine they used on him.....he was gone all of sudden.....just couldn't stop my tears....I wish I didn't bring him there...... Read Less

I have a cantankerous old dog, boxer mix, that wants to fight everybody. The staff works well with me bringing her in by letting me schedule early afternoon and using the comfort room to isolate my big mutt. I don't have to go into the lobby with her except to enter the building. If there are dogs in the lobby, I use the back door. I really appreciate the extra effort the staff takes. Read Less

The staff are amazing, my Labrador was very ill while i was overseas, and i had to liaise with team from abroad. They are compassionate individuals who gave me comfort while i was away (every dog owners nightmare). We doubted he would pull through however he did and i still have him today. It's nice dealing with professionals who know what to do in these circumstances and have such integrity for their work. Thank you! Read Less

Would highly recommend OTAH for any of your pet needs. They have recently been wonderful in helping me and my 14 yr old cat through bone cancer and her last days. There were tough decisions to be made but they were there with me and I never felt alone nor did I feel my pet suffered or was scared. Thank you staff of OTAH for all of your guidance, support, hugs and kind words as well as kindness and gentleness to my pet. Read Less

I brought my dog here two times for a skin issue that was getting pretty bad. The first time I brought him in the vet looked at him for ten seconds and gave him a cortizone shot and antibiotics. As soon as the antibiotics were done he got bad again. I brought him back and they basically did the same thing but added a medicated bath. They said if that didn't work he was going to need to go to a canine dermatologist. It didn't work. Almost $500 gone. I brought him to low cost vet and they did a simple skin scrape. They prescribed some steroids and a lime solution to bathe him in. He started clearing up before the skin scrape test came back. It was a simple case of ringworm. The problem was already solved. $156 total for the steroids and lime bath. Just sayin... Read Less

I have been going here for two+ years! Both of my babies are so well taken care of by the staff here! I NEVER go to another vet clinic again! They take the time to get to know you're pet and their fears and their names! Y'all are amazing! My babies love it there! Read Less