Creekside Pet Care Center

My 15 year rat terrier experienced 3 horrible seizures, the staff was very comforting and supportive of our decision to put him to rest. The vet was very kind and comforting During the entire process. I thank all the staff that helped and showed so much compassion in such a sad time for our family. Read Less

Great, just set an appt if able. Just took our sick dog here, good facilities and knowledgeable staff, obviously being open 24 hours is a huge huge plus. Walk ins may experience long wait times (when we walked in there was only 1 person in front of us, when we left the waiting room was full) so always best to set an appt if able. If our regular doc is unavailable will definitely return. Read Less

I had a visit at 2 in the morning yesterday, when we came in we were treated so kindly, the environment was very clean and comfortable. I was worried about my dog but the environment definitely helped with the stress level. The staff was very friendly and nice throughout the whole process. The only thing I didn’t like is that I couldn’t go back with my puppy but it was okay because they kept me updated during the process. This will definitely be my go to place if needed. Read Less

Very iffy on this place most workers were incredible and super sweet. They loved our sweet Marley and made him feel comfortable. We meet the doctor and she almost seemed disgusted with our dog who was in misarble pain. We had to wait for the doctor to come back to the room while they stood in the hall laughing. I really don't wanna give this place a bad name because they were mostly awesome and when we had to put our baby down they comforted us and our baby. They lite a candle for him and Read Less

After a month and a half of visits at another vet for “allergies,” my pup started coughing very loudly (like a goose honk) and had breathing issues. I called that morning and was able to get an appointment the same day. Everyone at the front desk was very friendly and helpful. They took Ziggy back right away to get his vitals, and I was in the waiting room less than 5 minutes before they called me back to a room. They found he had a bad respiratory infection and a severe yeast infection in his ears that the other vet somehow missed. Not only did I finally feel like I was getting real help for my baby, the process was so easy and quick. Everyone from the ladies at the front desk, to the techs, to the vet herself (Dr. Fischer), loved on him and treated him as though he was their own. They got all his prescriptions prepared and even got in touch with a compounding pharmacy for me so I could get his special eye medication at a cheaper cost. There aren’t enough words to describe how grateful I am. This is what an experience to the vet should feel like. Read Less

I cannot say enough about this place! My dog is usually so nippy and scared going to the vet, but not here! We had to make an emergency visit because our normal vet was closed when our pup got hurt...and I think we will be long time customers now. They are so sweet and caring! Even called us a few days later to check on our pup! Read Less

3/5 stars. Front office staff and vet assistant was pretty great, warm and welcoming, friendly to my dog and respectful to my girlfriend and I. The veterinary Doctor was the main issue, if you let the 2 and a half hour wait slide, in their defense we were a walk in visit, so that's understandable. However, my dog was brought in for a noticeable skin allergic reaction... the vet assistant asked upon arrival if he'd been into contact with any new things, we said no (besides a new food that he'd been eating for a month) but the actual Doctor didn't even ask what brand I'd been feeding him! In fact, the Doctor had nothing to say about what his allergy might be. All that was mentioned was "It's hard to tell" which yes, it can be but it'd be nice if they attempted to at least give us advice on what to keep him away from. (Maybe there's a common dog allergy or something) On top of that, they ordered a blood test for him (cost was $100) just because it was a 'maybe' issue. My girlfriend and I are early 20's, with normal student based income. Even though we were hesitant, we said sure, and ends up (shocker) that wasn't the issue. He was having an allergic reaction, like we had originally thought. On top of that, she prescribed 3 different medicines, also super expensive. Once receiving the blood work back, I saw his chart and noticed that something on in was marked low. I asked the Doctor what it was, and I could almost /hear/ her roll her eyes. "It's not important. We only worry about it if it's too high" Was all that was given as an answer. I never learned what it was, or how I could help get it to a 'normal' level instead of low. My girlfriend and I felt like the doctor did diagnose my dog, and got him his medicine, but she didn't care to find out what it was about (or how we could prevent it) or deal with anything else besides straight to the point. If my dog is still being exposed to what he's allergic to, the medicine and care they provided will be considered useless. Not happy with the Doctor! Everything else, perfect. Read Less

I was referred to Creekside Pet Center by Penny Paws because the vet there didn’t want to see my dog 40 mins before they were closing. Well it was a blessing in disguise because I didn’t realize the bad service I was really recieving at Penny Paws until my first visit here. The front desk people were extremely nice and welcoming. When my dog was checked by the vet they only suggested things they thought was necessary no up selling what so ever. The veterinarian was very understanding and trustworthy. It was a very friendly atmosphere! As for Penny Paws they claim to be a low cost vet but let me tell you they charge you for the most unnecessary things you don’t even need. It’s crazy that I paid less here then I would have paid at Penny Paws. My last visit at Penny Paws when they wanted to see my dog they charged me a walk in fee, a visit fee, a OSHA fee, then all the medication fees. I don’t walk out of there at least spending $300 for a small visit as for Creekside I only paid $112!! What a saving! I would highly recommend coming here. The visit fee is $49.99 but definitely worth it! The wait is a little long but that’s because it’s really popular and there is a lot of happy dog parents there so that tells me a lot about their practice. Read Less

Took our male cat, Tom Tom, in after his PU surgery because he was not peeing. Even though they were not the referring clinic or the ones who performed the surgery, they were able to see us. The vet and the vet techs that saw us were wonderful and caring. We were walk in, so we did have to wait a bit, but they're absolutely wonderful and caring people. The price is great and since it wasn't an emergency, the bill wasn't terrible. If your pet isn't in need of emergency care, this is a great place. We're going to switch and make this clinic our primary vet care for all of our cats. If you guys read this, thank you so much for taking care of our baby and giving us the peace of mind until we take him to the surgical center to have him rechecked. Read Less

Today, I found my go-to vet for my dog, Starbuck.My husband and I are going on a trip soon, and needed to update her vaccinations before we can board her. I called this morning, got an appointment later in the afternoon, and that was that. It's a liiiiiiiiiiiiittle on the pricier side, but private practices usually are. I'm just glad to see staff that are fully committed to the well-being of pets, and the passion they have is definitely visible. Highly recommended! Read Less

Last weekend, after a disastrous experience with Dogs Rule Resort (see my review for more details), we called Creekside in a panic. They were kind, patient, and reassuring for boarding our puppy. We were able to watch her during playtime on their webcams, and received text updates from her wellness check. All items we brought with her were returned to us, along with a note from one of the boarding employees commenting on how much our pup enjoyed her stay.We were able to call and check in whenever we wanted, and she came home soft and smelling good from a fresh bath. Creekside is fantastic, and I know who our first call will be when we need boarding for her again. Read Less

The people are very nice, friendly, and they seem very competent. I do not feel like I really know any of the vets. I think I get a different one each time. There are lots of techs and receptionists, so you never have to wait very long. Also, they have well-kept boarding facilities and they sell foods and chews. I do think this is a rather expensive place. It costs $20 to have my dog's nails trimmed. Of course, vet care is expensive, and other vets may charge about the same. I keep coming here, though, because they are so friendly and convenient to my home. Read Less

I had a late night situation with our cherished family pet. The tech and the doctor were very helpful and had an excellent bedside manner. The receptionist was very professional, helpful, and gave me the best advice based on symptoms I described to her. I had already taken some night-time medication that makes me sleepy. I was ok on the drive there, but by the time I was ready to leave I knew I shouldn't drive home. They went above and beyond and put me and my pet into and UBER cab so we would get home safe and sound. Thank you Creekside Pet Care Center for saving our pet!!!! Read Less

Last week my family had the uncomfortable responsibility of being involved with handling end-of-life tasks of our family dog of the past 14 years. Some 14 years ago we adopted €Buddy€ from the Ft. Worth Animal Shelter as a six weeks old Dalmatian / Pointer mix. Back then, he was headed to the gas chamber and my family was so happy to have €rescued€ him and bring him home as our new pet. During the following 14 years, he brought endless moments of joy, loyalty, playfulness, security, protection and watch-care to our family. He was a perfect dog for our small children to love on. He was a perfect dog to handle table scraps and regular dog food alike. And, he was a perfect dog to travel with, to listen and talk to and to just be around. We will miss him and always fondly remember him. In the past 14 years, I cannot recall a single time his tail was not wagging. Over this past year, we monitored and treated a collection of tumors he was having. They receded to a manageable point. However, about a month ago three of them aggressively grew and led to open bleeding. Our beloved pet was getting much older far too quickly. Dr. Loveless was consulted and she treated what could be treated and advised on what could be advised and tested what could be tested. Suffice it to say, we had to do what was in Buddy€s best interest which included end-of-life decisions for him. Dr. Loveless is probably the most professionally caring veterinarian I have met in 45+ years of having pets and having to experience another similar situation with my dogs. Her group of trainees have a mentor they should model after. Texas should always be glad for Creekside Pet Care in Keller, Texas. Kyle B. Smith & Family N. Richland Hills, TX. Read Less

I have a border collie who over the past four years has been my constant and enduring companion. In January, she lacerated her leg on a tree branch bad enough that I could've stuck my thumb in it. I live in Nebraska and had a vet who was not my usual vet take care of it and her stitches wound up breaking loose. Dr. Fischer saw my girl while I was in Texas for a wedding and I could not have been happier with the job she did. She determined the wound was deep enough that if I did restitch she would need a drain. At the same time they also gave me more affordable options which I appreciated. We ended up going with the drain option and I was *so* happy they did blood work to determine her compatibility with the sedatives they gave her and they did monitoring on her. Everyone at this vet's office was incredibly helpful and caring. It absolutely shows the degree of southern hospitality they pay to both your animal and you. I had to pay roughly 720 dollars for this service but it was worth every penny. 3 months later and my girl is doing great, and I absolutely attribute it to the care she received from all members of staff. If I was in the area I would use them for every service my fur kids require. Might I add my border collie absolutely hates vets and they paid her the best care to make her not feel scared during her experience. I also really appreciated that after the sedation and procedures where completed I received an update from the vet and not just someone who was in the office. I really can't say enough about how happy I am with my experience with this office!! Read Less

We picked up our sweet boxer from home-boarding care and noticed he had a deep puncture wound. I found out that Creekside was open 24/7 and immediately took him in on a Saturday afternoon. We were worked in very quickly and seen by Shae the tech, and Dr. Loveless. The wound was infected, thankfully both our dog and our family were treated with kindness and respect. I can't say enough about the care we received. Shae went above and beyond throughout the entire process. Thanks Creekside! Read Less

Our bull terrier managed to sneak a whole bag of brownies off the counter yesterday and it was a relief to be able to take him here on a Sunday evening! The staff was kind and informed us of everything they'd be doing to take care of our sweet boy. I called a few times while he was staying there and someone always answered the phone and let us know how he was doing. It wasn't cheap, but when is emergency care? Knowing my baby was in good hands was the most valuable thing to my husband and I in that situation. Thank you Creekside! Read Less

I took my cat in late at night for a UTI. I got right in, Tyesha went above and beyond, and Dr. Schultz was amazing. We are making Creekside our primary Vet and what a bonus that they are open 24/7. Thank you for the wonderful care we got! Read Less

I would like to extend my gratitude to Creekside, especially Dr. Carl and the staff! On Thurs. Feb. 2, 2017 around 8:30pm our beloved Zoey, a 13.5 year old lab had a severe seizure followed with lung complications. Reluctantly we had to put her down. In my 42 years I've NEVER been greeted with such love and compassion by a vet. From the moment we entered the clinic, every single staff genuinely cared not only about the wellbeing of our Zoey but for myself and my children as well! I am truly blessed to have found Creekside Pet Care Center. Zoey was not just our pet, but a member of our family for 13 years. Thank you Creekside and Dr. Carl for helping provide closure and praying with my family in such a difficult time of transition! Read Less

We are so happy to have found Creekside, I love that they're always open and the staff is very friendly and the Vets are great and have really impressed us with their knowledge. They have helped our dog twice now. Their prices are very reasonable and we've ended up paying less than we expected both times! We love it there. Read Less

We have used Creekside Pet Center for the last nine years. We have experience with Doggie Day Care, Boarding, medical check-ups and Grooming. Lisa is our preferred groomer who has always taken very good care of our Huskie MIA. My sister in law also has frequented Creekside Pet Center over the years for her cats. She has always experienced compassion with the veterinarians. Follow-up with both MIA and the cats has been excellent. Read Less

Creekside literally saved my dogs life by giving her the proper diagnosis and treatment after we had been to two other facilities. From the receptionists, to the vet techs, to the vets themselves (we saw Dr. Fisher) everyone was kind and compassionate, and they really tried to work with our budget. I'd recommend it to everyone and I'll never take my fur baby anywhere else again!! Read Less

Had an emergency with my dog Radar. I can't remember the techs name but he worked tonight 1/20/17 during the hours of 6:45 pm and 9pm while we were there. Explained everything to us so well and was so great with our baby. Dr. Putnam was also great. They both loved on my baby like they absolutely cared about him. He is having an emergency surgery right now with Dr Putnam and although we had to pay up front - as most animal owners know that isn't uncommon - they worked with us and never pressured us and let us had time to figure our finances out to make sure our Radar could get the help he needed. You guys were a life saver to my Radar and I will forever be grateful to Dr Putnam and out vet tech. Can you please tell me his name??? Read Less

We took our dog, Riley to see Dr. Gardner last night around 10:30 pm. We received great care from the the doctor and all the staff. We were given a price in advance, and ended up paying $300.00 less than we were expecting. Riley came home tonight and couldn't be happier with the care she received and the extensive time/attention we were afforded.Read Less

My elderly boxer was ill last night at 1am and I found that Creekside was the closest 24 hour vet. I was very pleased with the care and level of professionalism that we received. Our boy is feeling much better now. We are so grateful to have found them. The entire staff was great. Thank you for helping me with our beloved boy. Read Less

We had to put our baby girl Maverick down a little after 3 AM Monday morning, December 26, 2016. She was almost 16. Dr. Gardner was fantastic and more caring than the place we had used all of her life. You could tell that he and his nurse cared for our pup and it broke their heart that we had to put her down. Dr. Gardner explained exactly what would happen and prayed over us and Maverick as she passed away. It was such a comfort. When we are ready to get another dog we will for sure use Creekside Pet Care Center. The place was more cozy and had a home feeling to it instead of a cold harsh place where your dog is just another number. I would highly recommend This clinic for anyone who loves their pet as much as we loved Maverick. Read Less

The staff and doctors at Creakside are amazing. It doesn't matter if it's a routine visit or emergency care (unfortunately we've experienced both), they are very thorough and so pleasant to work with. Everyone here has a true love of animals. We use heir doggy daycare a few times a week as well and our dog gets squirmy excited as soon as we turn into the parking lot. Love this place!!! Read Less

I rescue dogs and have had experience s with maybe 10 different vets in DFW. I was very pleased with this service. Very cost conscious and knowledgeable staff was a pleasure to be around. They saved my one eyed dog's remaining eye with aggressive but affordable treatment. I highly recommend. Read Less

I took my Charlie dog here three times already. He has cushings and a serious throat problem. I have had excellent service at a reasonable price for a 24 hour emergency vet. I would have paid three times this price at the grapevine emergency vet location. The staff has been so supportive and the vet takes his time and explains. They are not my primary vet. My primary vet sent me to them to handle problems he is not qualified to handle. Thank you Creekside !! Read Less

Taking my dog to this place was a huge mistake! It's all about money! I paid 500 for an exam, blood work, and 2 x-rays! I was given a quote that it would be 2500 to do surgery on my dog. When we came back with the money they tacked on an extra 2000 dollars! Mind you I already paid 500! I felt like all they wanted was to use your love for your pet to milk you of all you have! 5000! Ridiculous! According to them the Vet we saw last night and the Vet we saw today have different prices! The Vets assistant had to of been the most cold hearted person I've ever dealt with! Knowing we cared enough to come up with the first estimate they thought. .. Hmmm let's tack on an extra 2 grand! I don't wish this place on my worst enemy! What happened to conservative Vets? Also they said we'll it could be an extra 2 grand when we go in and it might be less. I asked what happens when you can't afford the difference do you allow payments? The actual Vet said .. We either sew him back up the way he is or just don't let him wake up! WTH? Seriously? ?? Please ppl go some where else, where they actually care about animals!Read Less

We took our English bulldog Achilles here today because he had bladder stones making it impossible for him to urinate...anyway these people were honest and up front they gave us several options to also accommodate our price limit the staff was great! Friendly, helpful, intelligent and not there to nickel and dime you they actually care about there customers and even more care for our big boy! They had him back home in a few hours! If we ever need a vet or anyone else is looking for a good place to bring you furry loved ones this is the place to go hands down! Thanks again y'all! Read Less

As a pet owner you know that unfortunately one day your best friend will be gone. This is the sad story of our beloved family member. We had her for 17 1/2 years. The employees at Creek Side made me feel very comfortable despite the difficult time I was going thru. I later received something small from them and it truly showed me that they genuinely cared for my sorrow. I highly recommend Creek Side for all your needs. johnny Read Less

I love Creekside. I have been taking my dog, Chief here for 5 years and always been extremely satisfied with the way we are treated. I have moved further away from the area, but still drive the long distance just to take Chief to the vets at Creekside. Thank you, Creekside Pet Care, for the exceptional care for my best friend, Chief.Read Less

This is one of the worst vets I have ever visited. They continually push for teeth cleanings and superfluous procedures for your dog. Additionally, they charge you an "examination fee" for follow-up appointments. That's absolutely ridiculous. Other vets charge you for the initial exam, then if medicine is prescribed, they will do a short follow up for free. This is a "big city" vet that is taking advantage of customers.Read Less

There are no words to describe the amazing doctors and staff at this animal hospital. They are compassionate, helpful, kind and caring towards your pet as well as towards you, the pet parent. They practice medicine the way we would all want to be treated ourselves, except theirs is for the animals we love who cannot tell us how they feel.They answer any and all questions, no matter how many times you call, and have so much patience. This is a clinic from long ago when people cared and weren't in it for the money but doing what they do for the love of animals. There is no clinic that can can compare as far as I am concerned below is 10 days later Update on this post. Once again the caring staff and doctors at Creekside have been here for us. We took Buddy in and his ear infection had traveled to the Pinna where he had had a large hematoma. They treated him, sent home new medicines and have since called to check on his progress. I cannot say enough about the level of caring that is shown. Read Less