This place is great a bit expensive but they do their job well. I give it 3 stars because I know this place can imporve their service, especially when It comes to people over the phone. STOP GIVING ATTITUDE serisouly it's not okay to do that especially to the people who all they want is their pet to be safe. If people ask you questions please just be polite and respectful to others. Another thing when I went there to get my dog checked they charged me for something I didn't even ask for... Just for a heads up call before you go in to see if your pet actually needs to be seen by a vet... Read Less

First of all, the front desk ladies were very rude. When i took my cat to get checked they were being extreamly rough with him and treating him poorly after I told him I had gotten him from the streets. I genuinely felt as if they were looking down on him and I because he was a stray. When my cat turned out positive for feline leukemia the doctor immediately told me that the best thing was to put him down instead of even explaining to me what Feline Leukemia was or what else could be done to treat him. I was charged 3 times for supposed blood work but I was not even present when they took his blood. I'm giving them a 1 star because I can't go any lower. These people only care about money and not pets. Be careful and don't take your pet here. Read Less

I have always had exceptional service at Laredo Animal Clinic. They have treated both my dobermans, and little Laredo stray dog (I decided to keep) with great care. When I brought my dogs in for routine appointments, the staff and doctors took the time to to review my dogs previous health charts, and have always answered all my questions with care. The staff treated my pets as members of my family, which I really appreciated. When I recently relocated to Laredo, I took one of my dogs to another vet that did not take appointments, and I had a terrible experience; the staff totally man handled my beloved female doberman as if she was some animal! Laredo Animal Clinic did no such thing. Here they have always treated my pups with love and care. If you're new to Laredo, or to Texas, this is the place to take your pups! They won't treat your pets like animals, like some other places. I recently moved out of the state, and called to request medical records - the staff was incredibly helpful, courteous, and sent the records to the new vet in a timely manner. Read Less

They always take excellent care of our fur babies. Everyone is so knowledgeable and caring and extremely sweet with each animal they come in contact with. They certainly have a great team put together here and I highly recommend them for any of your veterinary needs. Read Less

We are truck drivers from MO. Our cat had caught her claw on something and broke apart one of her nails and it was sticking out and mangled. I was worried about her getting it infected if we waited to get home to our vet. They got us right in and took care of our baby very quickly and were all so nice. Will definitely remember them. Read Less

Amazing staff Dr. Flores and Adrian saved my baby from dying it was a rough week and half but happy to say he made it I'm so thankful will always be thanks guys my family is complete !!! Highly recommend this place !! Read Less

My fur babies have always been treated the best. Dr Creamer, Dr Rodriguez, Dr Alexander & Dr Floreshave been caring, professional, &. Kind hearted folks. Dr Flores explained everything going on with my 12 yr old cocker spaniel & gave us several options to chose from. Jada stayed the night in the hospital and will be coming home today...thank God & Dr Flores. Read Less

I'm a first time pet owner and had many concerns about how to care for a 7 week mini chihuahua. I called and made an appointment at this place and was very satisfied with all their help! All my questions were answered properly! My baby had his first vaccines yesterday and when we got home, he ate and vomit. I called back and asked if it was normal and they were kind enough to let me speak to the doctor! I love the care they all have for the pets that I will definitely make this office my preference for my pets needs! Read Less

This place is really like no other. They treat customers and pets really well. They give you recommendations regarding your pet and attempt to truly help. I felt it wasn't about money, but genuine concern to make my cat feel better. Read Less

I have received the best care for my Emma since Wednesday. Dr Rodriguez has called and checked in to see how she was doing. THANK YOU so much for all your help during a stressful situation! 5 stars from my family! Read Less

I unfortunately hit a wild hawk with my truck, so I rushed it to this clinic as fast as I could because I suspected it had a broken wing. The Dr's here went out of their way to check it out. They really are top notch. The office was clean and everyone was very friendly. I highly recommend this vet. Read Less

Dr. Creamer and Dr. Alexander have been great with our Katy.  They've always been really good with her but recently Katy was diagnosed with bladder stones and they just went above and beyond with our little pup, she's only a year old and they took extremely good care of her. Read Less

I brought my kitten into this clinic as a walk in. He was acting strange and not himself, when Dr. Phyllis Voltz-Creamer called us back she informed us he had a high fever. She and the staff were so caring and loving towards him, she reassured me he would be okay, and was caring towards my husband and I. I would recommend any pet owner to this clinic. I can't thank this vet enough for nursing him back to health. Read Less

Hands down the worst vet I have ever been to. They are an administrative nightmare, incredibly disorganized. My pets ended up getting repeat shots all the time because they didn't keep track of the visits correctly. The women at the front desk are so rude it actually shocked me. You can stand at the desk for 25 minutes (I counted) with multiple girls doing nothing but talking before they look up and ask you if you need help. Plus, their capabilities are incredibly limited so I was constantly being sent to San Antonio to a real vet for treatment options Read Less

We're so grateful for the swift attention, diagnosis, treatment and follow up Drs Alexander, Buckley & Creamer gave our sweet 13yr old baby, Kammie. She swallowed a whole pecan that caused an obstruction & everything started to go out of whack. Sad part, we had no clue anything was wrong until she started projectile vomitting. A piece of her intestine resected and 20+ staples later, she is LOVING life again! Read Less

Quality, sensible care at affordable prices. Short wait times, walk-ins are OK, but preferred on Saturday. We took our puppy for basic exam and shots and then an infected paw from stepping on a thorn. Dr. Claudia took time to answer my questions and the staff were very friendly and helpful. Read Less

I have been taking my dog for about 5 years. Thank GOD it has only been for routine yearly appointments. This past fall my dog got very ill. She lost weight,her eyes were blood shot and couldn't see very well. This happened while I was out of town and found her in theae conditions. I took her to LAC and right a wa y the took blood samples,gave her shots and oral medicine. The doctor couldn't tell me exactly what had happened to her but the had an idea due to the symptoms. He gave my some medicine to give her while the blood test came back. Long story short she was right on the diagnosis. My dog got better but what really stood out is that she gave me her personal cell in case my dog took a turn for the worse. Very grateful she took the time and extra effort to make sure my dog was in good health Read Less

Rejected all my dogs for the flea dip even when one died while rejecting me. Still did not take the rest. The desk clerk lady was very rude. Will not come back here. Found another place more willing to take in pets no matter what.Read Less

Call this place to get information and a very rude male person answer saying they were completely book and to try another clinic. The guy voice was annoying and gave an indication that they were over book.Terrible service even before my pet was taken there which I would never take. Shame Shame Shame Read Less

All I have to say is Dr. Voltz saved my cat's life and I will always be so grateful for that. I had initially taken him to another vet in Laredo who wasn't able to figure out what was wrong with him and said essentially it would be best to put him to sleep. Dr. Voltz determined he had a UTI and even kept him free of charge for a few nights to keep him under observation. He made a full recovery and is still doing great to this day. I'm so glad for 2nd opinions and Dr. Voltz Read Less

I recently switched over from Critter Care to the Laredo Animal Clinic and I was not disappointed. Although most vet visits become expensive in cost, It was well worth it to see my 15 year old dog become better than his normal self again. After just a week of visiting the Laredo Animal Clinic my old guy was running and jumping around like he hasn't done in a few years! My other puppy Polly had also suffered from major shedding and hair loss and it was almost to the point where we couldn't have her in the house due to her shedding. The vet recommended a treatment and now my dogs hair is healthy, beautiful, bright white, and no longer sheds at all even if you pull her hair. I am one very happy client! I would recommend Laredo Animal Clinic to anyone who is looking for a vet to care for the best in their pets. Cost was a little high but I have honestly been to other vets that cost was double or triple the amount. The well being of our furry pals are worth any expense:)! Read Less

This is the only vet in Laredo that I have been referred to and so far they are ok, I always feel rushed when there, and thrown some meds or creams and pushed out the door.  My biggest qualm with them is there is no after hours or emergency phone number.  When you call and ask for one you will be told you have to be given that information from the doctor.  Well that's great, but I don't know when an emergency is going to happen and since no clinic is open 24 hours in Laredo it's concerning.  So I guess we are just suppose to let our pets die if anything bad happens after business hours. Read Less

I am extremely disappointed with this place, and more disappointed that I have to write a review to express my dissatisfaction. The front staff, and more significantly, the owners, are TERRIBLE. Over the past year I have spent thousands of dollars at this vet, due specifically to one of my animals. Despite that, the owner was probably more rude to me than I have ever been treated by any business owner or staff member. They provide vet and boarding services at this place. Well, they call me on vacation while my dogs are boarding to inform me that one of my dogs can't get the teeth cleaning I requested because he is overdue on certain shots, and in fact both of my dogs were overdue on shots. I told them that I had had this exact conversation months earlier, it was literally deja vu, and to not do any teeth cleaning and to please not give them any shots until I could see a record of my pets' past vaccinations. I wanted these records because it was not the first time that I had been told my pets were due for vaccines when in fact they were not. (In those previous times, I made an appointment, showed up, only to find out that what they told me was necessary was not). Well, I get back into town, and they have apparently done both the shots and the teeth cleaning against my will. I am speaking with the owner over the phone and he tells me ::shockingly:: that my dog who had the teeth cleaning did NOT in fact need any shots and therefore was not given any. But he becomes beyond defensive, and then aggressive, when I asked to have the vaccine list ready for when I come to pick up my dogs later in the day. He tells me that "clearly" I hate the services they provide and shouldnt bother to return. All because I asked for a list of my pets' vaccines. In my opinion, absolutely ridiculous behavior. Especially because apparently my concerns were legitimized by the fact that my dog DID NOT need the shots they were telling me days before that he needed. After I see my bill for the boarding session, it appears they have also charged me for two baths for my dogs, which I was specifically asked about and declined (as I have done every time I have boarded my dogs). I call about this additional charge, and the owner again insists that I never return because "it is his staff member's word against mine and he believes her" and she said I asked for the baths. Never before have I encountered a business motto, where "the customer is always wrong." Again, for someone who has been a patron for the whole year without a single complaint, and who has given them thousands of dollars, you would think normal courtesy would be the least that would be expected. But not with this place, and specifically, not with this owner. That aside, the front staff is terrible. You can walk in and they will ignore you for a full five minutes doing whatever menial task they are assigned to before acknowledging your presence. I suppose it would have been nice to have a "be with you in five minutes" comment, so that I wasn't always feeling like I was bothering them by giving their employer my business. All of that being said, I mentioned before that I was upset at having to give this review, because I can say, whole-heartedly, that I think Dr. Buckley is amazing. She was great with my pets, specifically the one who warranted the most visits because of his problems. However, sadly, I think the owner's treatment of me and his random accusations that I "hate" their services might have affected her opinion of me, because she wasn't as welcoming that last time I went to pick up my animals. Very disappointing in all. I would say, go somewhere where they will appreciate your business and recognize that, as a business, they might make mistakes sometimes; it isn’t always "the customer is wrong, let's get mad and angry that the customer dare question anything we do here." Yes, go elsewhere. Read Less

(This is only a review of veterinarian services - not boarding.) Dr. Creamer & her staff have always been wonderful with me and my three babies. Last year my eldest, an 8-year-old Malti-poo, had kidney failure and required hospitalization. After a long week with them, he was back to his old self. They were incredibly patient with me (I called in often to check up on him.) The level of attention and care we received was and continues to be unparalleled in Laredo. Laredo Animal Clinic was our THIRD and LAST veterinarian stop in Laredo, and we've stayed  because of instances like last year's. Dr. Creamer truly goes above and beyond for her four pawed clients. My husband and I will be moving soon, and we'll be hard pressed to find as good of a veterinarian elsewhere.Tips: - Parking is limited.- Saturdays are exclusively for walk-ins but it gets insanely packed so its best to be first in line.- With an appointment, plan to block an hour out of your day. Arrive 5-10 minutes early and, in my experience, you'll be seen on time. Read Less