21 Reviews

Garden Ridge Animal Hospital

Lewisville, Texas
General Info
We have been providing quality animal care for a variety of pets since 1990. We specialize in all animals and exotics that range from dogs and cats, to ferrets, birds, and reptiles.Call us at 972-436-2199.
Team
{{staff.biography}}
Reviews
Jim Hammond
8 Mar 2018
REPORT
We've entrusted our 4 legged family for over 20 years to Garden Ridge. None better.
H. G.
10 Jan 2018
REPORT
I took a sick bunny in to them in January, 2013. Long story short, they misdiagnosed him with GI stasis, when he was actually suffering from bloat. His condition improved for one day, then quickly wor... Read More
I took a sick bunny in to them in January, 2013. Long story short, they misdiagnosed him with GI stasis, when he was actually suffering from bloat. His condition improved for one day, then quickly worsened at which point, I called and asked about the treatment. I was encouraged by a member of the support staff (never got any follow-up from either of the doctors on staff again) to continue with the stasis treatment, which meant stuffing more food into a rabbit whose digestive system had stopped working. In short, I continued to torture my rabbit for another day until I had had enough and went to get a second opinion, which came too late. He died in agony two days later. Read Less
Meredith Mills Phelps
5 Oct 2017
REPORT
Fantastic clinic and staff. Couldn't be happier with the way they treated my (very skittish) large dog when we came in for an annual. Even Sarge (my dog) was at ease here and the visit went great. ... Read More
Fantastic clinic and staff. Couldn't be happier with the way they treated my (very skittish) large dog when we came in for an annual. Even Sarge (my dog) was at ease here and the visit went great. Very happy with the prices. Read Less
Meredith
5 Oct 2017
REPORT
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even w... Read More
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even with my large dog that is usually keyed up in public. Everything is very clean. Pricing is up front, no surprises. Read Less
Connor Phelps
5 Oct 2017
REPORT
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even w... Read More
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even with my large dog that is usually keyed up in public. Everything is very clean. Pricing is up front, no surprises. Read Less
Meredith P.
4 Oct 2017
REPORT
First rate clinic and staff. Everyone is friendly and makes you feel very welcome. Prices are reasonable.
Kevin Harris
26 Mar 2017
REPORT
Good vet. Reasonably priced.
Carmen M.
23 Feb 2017
REPORT
On the worst day of my life thus far, I had to bring in my beloved dog to them to be put to sleep. We had been with Garden Ridge for years so they knew us. I was inconsolable as this was a dog I had w... Read More
On the worst day of my life thus far, I had to bring in my beloved dog to them to be put to sleep. We had been with Garden Ridge for years so they knew us. I was inconsolable as this was a dog I had with me through high school and college. We grew up together. She was like family to me. Nobody spoke to me when I dropped her off. No consolation or caring. Garden Ridge never contacted me after I walked out the door on that awful day. No card, no check-in for how I was doing. I wanted her collar and leash. They gave me nothing. I guess after they received our money, there was no need to pretend they gave a crap about a long-time client/ patient anymore. So disappointing. Steer clear, folks. Find a vet that has some caring and compassion for your pet. Read Less
Leslie L.
16 Jan 2017
REPORT
Nathan (my cat) received really friendly and speedy care here for worms.  They got us in same day I called and were not pushy for other services even though he really did need other care, but the worm... Read More
Nathan (my cat) received really friendly and speedy care here for worms.  They got us in same day I called and were not pushy for other services even though he really did need other care, but the worms were the main issue.  They even suggested community programs for the multiple services I need for my cat.  He is usually a very nervous kitty and they made him feel comfortable during his visit.  I would definitely go back if I ever have something come up like this again! Read Less
Steven Schafer
19 Dec 2016
REPORT
Extremely friendly staff. They spent a good deal of time getting to know my two dogs. The building is clean and doesn't smell like animals. We have family who have used this place for years.
Linsey Schafer
19 Dec 2016
REPORT
Took my two dachshunds for their first stateside vet visit. A lovely place with friendly and caring staff. Super pleased with this find and glad to bring my boys here.
Julia Storey
14 Oct 2016
REPORT
One of my good K9 handler friends works there and she is going to be there for our retired K9 during his surgery. She has been super helpful and knowledgeable.
Claire Martinez Walker
11 Oct 2016
REPORT
They are the BEST!!! We love the staff and so do our fur babies!! Everybody there is compassionate, caring, and loving to their clients.
Shellie Jackson
21 Jun 2016
REPORT
They took great care of my baby turtle.
Lynzi Edwards
2 May 2016
REPORT
Took my puppy here for his first check up and deworming. The staff was very friendly and made us feel welcome. They were gentle and thorough and answered all of my questions. We will be returning for... Read More
Took my puppy here for his first check up and deworming. The staff was very friendly and made us feel welcome. They were gentle and thorough and answered all of my questions. We will be returning for the years to come with our furbaby. Read Less
Marco E.
1 May 2016
REPORT
This will be the last purchase I ever make from their online pharmacy. It has been 7 days since my order was approved and processed and still no heart worm medication for my dog. I called UPS and was ... Read More
This will be the last purchase I ever make from their online pharmacy. It has been 7 days since my order was approved and processed and still no heart worm medication for my dog. I called UPS and was told my shipment was being processed by UPS mail innovations which is delivered thru USPS. I called USPS with the tracking number that Garden Ridge Veterinary provided and they told me that they haven't even received the package from UPS so it hasn't even been processed yet. I'd also like to recognize Sandy for her lack of professionalism and not being able to do anything to help my situation. Read Less
Sheila Butler
21 Dec 2015
REPORT
I just wanted to say what a great job Monica did with Ms. Raven. Her coat is beautiful again. Thank you!!
Debby Shaw Fiorentino
5 Jun 2014
REPORT
For the past 20 years we have entrusted Dr. Henricks and her staff with our beloved pet children. Everyone here cares deeply about animals. Dr. Henricks takes the time to truly listen to what is going... Read More
For the past 20 years we have entrusted Dr. Henricks and her staff with our beloved pet children. Everyone here cares deeply about animals. Dr. Henricks takes the time to truly listen to what is going on and the concerns that brought us to the hospital. She stays updated with the latest in veterinarian medicine and offers no nonsense practical advice. We know that when we bring our "children" here, they are receiving the best care possible. We would not go anywhere else. Read Less
Jerry Stevens
30 Aug 2013
REPORT
Very dear friends, and a top notch vet clinic! In season and out of season, the very best! And they CARE about the animals! My kind of place!
Bri Reid
16 Aug 2013
REPORT
I met with Dr.Pena to do a recheck of my puppy's broken leg. The nurse took down all my information and weighed my dog. Dr. Pena came in and checked her teeth and ears and then talked to me about the ... Read More
I met with Dr.Pena to do a recheck of my puppy's broken leg. The nurse took down all my information and weighed my dog. Dr. Pena came in and checked her teeth and ears and then talked to me about the x-rays I provided from the emergency clinic. They suggested I take her to an orthopedic surgeon to talk to them about my options. Surgery was out of the question due to finances but they still suggested I go get a consult because the surgeon would have better statistics to give me on the likely hood of my puppy's leg healing. No x-rays were taken, and he did not suggest redoing the splint to make sure everything was okay inside. I took my puppy to another vet and found out that her foot was literally rotting inside the splint. They need to be changed often and even then this kind of thing can still happen. Dr. Pena did not tell me any of the dangers about splints so that I could at least keep an eye out for any signs that something was wrong. All in all, the staff was only okay, and I was not impressed with the doctor. He was nice enough but not very personable nor did he seem very compassionate. It's a tough line of work I understand, but I am someone who needs to know and feel like my vet really cares for the well being of my fur baby.Read Less
dojoh22
21 Sep 2010
REPORT
This is a good clinic. They could be better.Up until recently, Dr. H was good about working with me when I had a special request. However, she would not help me when I didn't want to bring my very sic... Read More
This is a good clinic. They could be better.Up until recently, Dr. H was good about working with me when I had a special request. However, she would not help me when I didn't want to bring my very sick (and very frightened of the vet) dog in for euthanization and didn't refer me to the service out of Argyle that does that sort or thing. I had to take care of things on my own. After 16 years of taking my dog to her, she let us down.She also didn't trust me about how often I give my dogs their heart-worm meds. If I don't want to pay for the blood test, then I am responsible for what happens to my dog after I give him the meds. Not her. Read Less
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Book an Appointment
Online booking unavailable
Please call
(972) 436-2199
349 North Garden Ridge Boulevard
Lewisville Texas 75067
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-17:30PM
Friday
Fri
07:30AM-18:00PM
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Garden Ridge Animal Hospital

Lewisville, Texas
(21)
349 North Garden Ridge Boulevard
Lewisville Texas 75067
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None Available
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None Available
Online booking unavailable
Please call
We have been providing quality animal care for a variety of pets since 1990. We specialize in all animals and exotics that range from dogs and cats, to ferrets, birds, and reptiles.Call us at 972-436-2199.
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-17:30PM
Friday
07:30AM-18:00PM
{{staff.biography}}
Jim Hammond
8 Mar 2018
REPORT
We've entrusted our 4 legged family for over 20 years to Garden Ridge. None better.
H. G.
10 Jan 2018
REPORT
I took a sick bunny in to them in January, 2013. Long story short, they misdiagnosed him with GI stasis, when he was actually suffering from bloat. His condition improved for one day, then quickly wor... Read More
I took a sick bunny in to them in January, 2013. Long story short, they misdiagnosed him with GI stasis, when he was actually suffering from bloat. His condition improved for one day, then quickly worsened at which point, I called and asked about the treatment. I was encouraged by a member of the support staff (never got any follow-up from either of the doctors on staff again) to continue with the stasis treatment, which meant stuffing more food into a rabbit whose digestive system had stopped working. In short, I continued to torture my rabbit for another day until I had had enough and went to get a second opinion, which came too late. He died in agony two days later. Read Less
Meredith Mills Phelps
5 Oct 2017
REPORT
Fantastic clinic and staff. Couldn't be happier with the way they treated my (very skittish) large dog when we came in for an annual. Even Sarge (my dog) was at ease here and the visit went great. ... Read More
Fantastic clinic and staff. Couldn't be happier with the way they treated my (very skittish) large dog when we came in for an annual. Even Sarge (my dog) was at ease here and the visit went great. Very happy with the prices. Read Less
Meredith
5 Oct 2017
REPORT
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even w... Read More
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even with my large dog that is usually keyed up in public. Everything is very clean. Pricing is up front, no surprises. Read Less
Connor Phelps
5 Oct 2017
REPORT
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even w... Read More
The staff and doctors are all fantastic here. Everyone is very friendly, and as you would expect they all love animals and are great with them. Our appointment for the whole works went great, even with my large dog that is usually keyed up in public. Everything is very clean. Pricing is up front, no surprises. Read Less
Meredith P.
4 Oct 2017
REPORT
First rate clinic and staff. Everyone is friendly and makes you feel very welcome. Prices are reasonable.
Kevin Harris
26 Mar 2017
REPORT
Good vet. Reasonably priced.
Carmen M.
23 Feb 2017
REPORT
On the worst day of my life thus far, I had to bring in my beloved dog to them to be put to sleep. We had been with Garden Ridge for years so they knew us. I was inconsolable as this was a dog I had w... Read More
On the worst day of my life thus far, I had to bring in my beloved dog to them to be put to sleep. We had been with Garden Ridge for years so they knew us. I was inconsolable as this was a dog I had with me through high school and college. We grew up together. She was like family to me. Nobody spoke to me when I dropped her off. No consolation or caring. Garden Ridge never contacted me after I walked out the door on that awful day. No card, no check-in for how I was doing. I wanted her collar and leash. They gave me nothing. I guess after they received our money, there was no need to pretend they gave a crap about a long-time client/ patient anymore. So disappointing. Steer clear, folks. Find a vet that has some caring and compassion for your pet. Read Less
Leslie L.
16 Jan 2017
REPORT
Nathan (my cat) received really friendly and speedy care here for worms.  They got us in same day I called and were not pushy for other services even though he really did need other care, but the worm... Read More
Nathan (my cat) received really friendly and speedy care here for worms.  They got us in same day I called and were not pushy for other services even though he really did need other care, but the worms were the main issue.  They even suggested community programs for the multiple services I need for my cat.  He is usually a very nervous kitty and they made him feel comfortable during his visit.  I would definitely go back if I ever have something come up like this again! Read Less
Steven Schafer
19 Dec 2016
REPORT
Extremely friendly staff. They spent a good deal of time getting to know my two dogs. The building is clean and doesn't smell like animals. We have family who have used this place for years.
Linsey Schafer
19 Dec 2016
REPORT
Took my two dachshunds for their first stateside vet visit. A lovely place with friendly and caring staff. Super pleased with this find and glad to bring my boys here.
Julia Storey
14 Oct 2016
REPORT
One of my good K9 handler friends works there and she is going to be there for our retired K9 during his surgery. She has been super helpful and knowledgeable.
Claire Martinez Walker
11 Oct 2016
REPORT
They are the BEST!!! We love the staff and so do our fur babies!! Everybody there is compassionate, caring, and loving to their clients.
Shellie Jackson
21 Jun 2016
REPORT
They took great care of my baby turtle.
Lynzi Edwards
2 May 2016
REPORT
Took my puppy here for his first check up and deworming. The staff was very friendly and made us feel welcome. They were gentle and thorough and answered all of my questions. We will be returning for... Read More
Took my puppy here for his first check up and deworming. The staff was very friendly and made us feel welcome. They were gentle and thorough and answered all of my questions. We will be returning for the years to come with our furbaby. Read Less
Marco E.
1 May 2016
REPORT
This will be the last purchase I ever make from their online pharmacy. It has been 7 days since my order was approved and processed and still no heart worm medication for my dog. I called UPS and was ... Read More
This will be the last purchase I ever make from their online pharmacy. It has been 7 days since my order was approved and processed and still no heart worm medication for my dog. I called UPS and was told my shipment was being processed by UPS mail innovations which is delivered thru USPS. I called USPS with the tracking number that Garden Ridge Veterinary provided and they told me that they haven't even received the package from UPS so it hasn't even been processed yet. I'd also like to recognize Sandy for her lack of professionalism and not being able to do anything to help my situation. Read Less
Sheila Butler
21 Dec 2015
REPORT
I just wanted to say what a great job Monica did with Ms. Raven. Her coat is beautiful again. Thank you!!
Debby Shaw Fiorentino
5 Jun 2014
REPORT
For the past 20 years we have entrusted Dr. Henricks and her staff with our beloved pet children. Everyone here cares deeply about animals. Dr. Henricks takes the time to truly listen to what is going... Read More
For the past 20 years we have entrusted Dr. Henricks and her staff with our beloved pet children. Everyone here cares deeply about animals. Dr. Henricks takes the time to truly listen to what is going on and the concerns that brought us to the hospital. She stays updated with the latest in veterinarian medicine and offers no nonsense practical advice. We know that when we bring our "children" here, they are receiving the best care possible. We would not go anywhere else. Read Less
Jerry Stevens
30 Aug 2013
REPORT
Very dear friends, and a top notch vet clinic! In season and out of season, the very best! And they CARE about the animals! My kind of place!
Bri Reid
16 Aug 2013
REPORT
I met with Dr.Pena to do a recheck of my puppy's broken leg. The nurse took down all my information and weighed my dog. Dr. Pena came in and checked her teeth and ears and then talked to me about the ... Read More
I met with Dr.Pena to do a recheck of my puppy's broken leg. The nurse took down all my information and weighed my dog. Dr. Pena came in and checked her teeth and ears and then talked to me about the x-rays I provided from the emergency clinic. They suggested I take her to an orthopedic surgeon to talk to them about my options. Surgery was out of the question due to finances but they still suggested I go get a consult because the surgeon would have better statistics to give me on the likely hood of my puppy's leg healing. No x-rays were taken, and he did not suggest redoing the splint to make sure everything was okay inside. I took my puppy to another vet and found out that her foot was literally rotting inside the splint. They need to be changed often and even then this kind of thing can still happen. Dr. Pena did not tell me any of the dangers about splints so that I could at least keep an eye out for any signs that something was wrong. All in all, the staff was only okay, and I was not impressed with the doctor. He was nice enough but not very personable nor did he seem very compassionate. It's a tough line of work I understand, but I am someone who needs to know and feel like my vet really cares for the well being of my fur baby.Read Less
dojoh22
21 Sep 2010
REPORT
This is a good clinic. They could be better.Up until recently, Dr. H was good about working with me when I had a special request. However, she would not help me when I didn't want to bring my very sic... Read More
This is a good clinic. They could be better.Up until recently, Dr. H was good about working with me when I had a special request. However, she would not help me when I didn't want to bring my very sick (and very frightened of the vet) dog in for euthanization and didn't refer me to the service out of Argyle that does that sort or thing. I had to take care of things on my own. After 16 years of taking my dog to her, she let us down.She also didn't trust me about how often I give my dogs their heart-worm meds. If I don't want to pay for the blood test, then I am responsible for what happens to my dog after I give him the meds. Not her. Read Less
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CLAIM IT HERE
Incorrect information? Let us know