I have taken my pets to Dr. Bone several times over quite a long period of time, and always have had nothing but a positive experience at each and every visit. The staff are friendly and helpful, and ... Read More
I have taken my pets to Dr. Bone several times over quite a long period of time, and always have had nothing but a positive experience at each and every visit. The staff are friendly and helpful, and Dr. Bone is wonderful, professional and kind hearted. Over the past year, our family has been dealing with the issue over when it was time to tell our sweet old Akita goodbye. He is the most gentle, nobel and sweet natured dog I've ever had as a family pet. Dr. Bone was very compassionate and forth coming on when and how it is time to let our pets go, and what factors to consider when they are declining in health. He put him on Rimadyl to see if it would ease the discomfort Tonka was experiencing. My dog hung in for a while, but took a turn for the worst last night. I called the animal hospital first thing in the morning, said that it was time, and my baby was suffering. They were so kind and compassionate, and said to bring him in and they would be ready to help upon arrival...no waiting. One of the techs came out with a stretcher (he's about 85-90 lbs) and helped carry him in with dignity straight into a waiting room. Dr. Bone explained the euthanasia procedure and gave us the option to stay or go during the process. We wanted to be with Tonka through it all. During the entire procedure, Dr. Bone treated my dog with dignity, kindness and respect. He had kind words to share with me about my special big old bear of a dog. As heartbreaking as it was, it was also beautiful that he was loved and cared for to the end...not just by us, his family, but by Dr. Bone and his caring staff. I would highly recommend this facility, and it's staff for caring for your pet from it's early days to the day it is time to let them pass into animal eternity. Thank you Lewisville Animal Hospital! You're the best! Read Less