Healthy Paws is hands down the best vet center I've ever visited. There's no comparing the feeling of leaving the vet and knowing that every person you interacted with cares about the well-being of your pet. Can't recommend them highly enough. Read Less

I have a dog and cat that are seen at Health Paws. Healthy Paws is a very clean, caring and thorough Veterinary Center. Everyone is so friendly and show lots of interest in my pets! The dog grooming is great too! Read Less

All 3 of our dogs go to Healthy Paws for all their needs. Their entire staff are so friendly and helpful. Dr. Zeisler recently removed a cancer tumor from our 15 year old dog's sheath. You can barely see where the tumor was and he is acting like a puppy again. I can not thank them enough for all they have done for all of our pets. Read Less

After a not very good experience with Banfield, I took my dog to Healthy Paws looking for something to help improve her skin issues. Everyone at Healthy Paws was very friendly and most importantly Dr Z spent quite a bit of time looking for the best treatment plan for my pet. Luckily Molly is feeling much better and her skin looks so much better too. I was very happy with Healthy Paws and we will be going to them for future needs. Read Less

The Doctor that helped us stayed and explained everything, instead of just rushing to another room to help other people. Really like like that. Prices are a bit high, be prepared to pay for meds. The place is clean and well kept! The staff was friendly as well!Read Less

We received the warmest greeting upon entering the building! They immediately accommodated us with smiles and great service. They explained everything our dog would need. The location was wonderfully clean. There wasn't any hair, nor accidents in sight. The person checking us out, reminded me of our coupon (since we'd attended their Teddy-Heart Activity). They are little high in price, but you get what you pay for. We will return for the warm service and great service!!! They did a follow up call. In fact, they did 2 follow up calls....great job! Read Less

We love the entire staff at Healthy Paws! You can tell that they really love the animals and have always taken Great care our dogs. Dr. Heathcock is very kind and professional. We feel very lucky to have found Healthy Paws!! Read Less

Dr. Cole is amazing, as are most of the front office staff and all of the vet techs. I have taken our dog there since adopting him in 2005. He receives A1 care and attention from Dr. Cole and the staff at Healthy Paws. The ownership changed a year or so ago, and I think it is for the best. I have always had to pay higher prices at Healthy Paws than some other local places, but I know I am getting the best care for my dogs. Read Less

I have been taking my dog to Healthy Paws since I adopted her in 2007. The staff and doctors have always been professional and courteous. She receives her annual checks and shots, heart worm and flea treatment and bathing/grooming. I have also taken her there for allergies and dental work. I have been satisfied with their service and will continue to take her there. Read Less

If you plan on using them as your vet, better take out a loan.  They are the most expensive vet I have ever been to!  Every time I take my dog in for a visit, they HUNT for something new.  Then make is sounds like it's detrimental if I decline the services.  Nothing like playing on someone's emotions to get you to spend more money. Plan to be nickel & dime should you use this vet. Read Less

I recently adopted a dog and I went into healthy paws to get information and the lady at the front was very kind and answered all of my questions. When I called back the next day to make an appointment for a general check up and a bath the lady on the phone was also very nice and got us in the very next day. Since she was getting bathed as well, it was super convient that I could drop her off in the morning and the would do her check up while she was there so I didn't have to miss work. They are also great at communicating! Read Less

This is by far one of the most outstanding Veterinary offices I have ever used. My pal Buddy is a very sensitive Lab mix about seven years old, and he is normally so nervous at the Vet's office he shakes uncontrollably in the waiting room. He has has such awesome treatment in his first four visits, he now shakes out of excitement. Everyone there he very friendly, and the fuss over Buddy like he is their only patient. He received very good treatment from his first doctor, but I have to say Doctor Cole was beyond anything I could ever expect from a Vet. She covered every inch of Buddy, and even asked about his knee surgery from three years ago. I know that was in his record which were transferred when Buddy moved back to Texas from North Carolina, but that attention to detail was extremely refreshing. She examined his knee in great detail, and reassured me totally. This office is the best I have ever been too anywhere in the Metroplex! Read Less

I always have a great experience when I take my dog or dogs into the clinic. The front office staff is always friendly and the rest of the staff and veterinarians are just as great. I used to Field Trial my bird dogs and have had a number of Champions including a National Champion. My dog or dogs are part of my family. I believe they should get the same protection and care as my children and grand children. Healthy Paws Veterinary Center is where I get that service. Lynn Keener Read Less

We have brought our lab in twice to see Dr. Heathcock and we have been thoroughly pleased and impressed. Not only is she patient and kind, but she spent tons of time in the room with me (and on the phone with my husband) and ensured we had all of our questions and needs met. She was incredibly knowledgeable and was also upfront and conscious about the cost in performing certain tests and only did what was truly necessary. The staff is incredible. We couldn't be happier with our experiences and look forward to the future encounters (especially our pup who LOVED his trip). Read Less

Amazing staff! So professional and very friendly! Experience from calling to make the appointment to checking out the entire process was flawless! They're so upfront, gives the cost of everything up front won't ever blindside you. Which most places don't go above and beyond like that. I'll be going here life long for my puppy. Thank you guys for what y'all do! Read Less

I took our cat there as a new patient. After telling the vet what was wrong, the vet said they wanted to do xrays. I said no, we just want antibiotics for his urinary tract infection, to see if that would clear it up. Well, they took him into another area. In about 10 minutes, the vet tech brings our cat back to us, along with a computerized bill. I asked them to take off some items listed............but the total was still right at $200. All the vet did was look into his mouth (advising us his teeth needed cleaning) and pressed upon his abdomen. So, it was $200 for the "exam", and some antibiotics and pain meds, which I could have bought at Walmart for less than $25.00. Yes, Walmart does pet prescriptions! We did not get full bottles of meds...........NO.........just some small syringes pre-filled with a few doses of medicine. Would not ever go back there. Far too expensive, and I don't like a vet who is pushing you to get every test and procedure he/she can think of. UTI in male cats is extremely common...........and should NOT cost this much. Read Less

I have a 13 mo. old German Shepherd (my 7th). Healthy Paws has been great! I have had German Shepherd dogs for 4 decades & this is the best vet clinic I have found. They have taken care of Bear since he was 7 lbs. He is now 86lbs. When I open the car door, he jumps out & runs to the office door jumping o get in. He loves the staff here. Keep up the good work! Read Less

We have been taking our pets to healthy paws for a little over 3 years now. The Drs and staff are very kind, helpful and have always been there to answer any questions or concerns we might have. I am very please with the help we have gotten from them and I would most definitely recommend them to anyone who is looking for a good vet. Read Less

My husband and I recently moved from the Midwest to Frisco, TX. We adopted a dog to help the transition from leaving my friends and family behind. We were looking for a vet in the area and HEALTHY Paws had good reviews. The Dr was very nice and answered out numerous questions as nervous new parents. The vet tech was nice as well and just doted on our little pup. We were concerned because our dog was having digestive issues on and off, but we could always pinpoint it to something she had eaten that she wasnt suppose to, but this time we didn't know the cause. The Dr. offered to give her meds right away or give it 12 hours and see how she was doing. We opted for the latter. Healthy Paws even followed up first thing the next morning to see how the pup was doing. Based on the one interaction, Healthy Paws is a good place. Only 4 out of 5 because it's based on one interaction when asked to review. Read Less

While living in Richardson we had a GREAT vet at Buckingham-Plano Clinic, and wanted to find the same kind of of vet services. Moving to Frisco two years ago, I started looking for a new vet clinic. There were so many to choose from! I figured if I didn't like one I could try another. I started with Healthy Paws and have been with them ever since. The bonus for me was they also had a great groomer (Elvin). There are even some times I can combine a vet visit with a grooming visit. Read Less

Dr. Cole has been great with both my dogs. I found out one of my dogs still had giardia which was not treated properly by his last vet. Dr. Cole got him the right treatment and he is cured. I appreciate being able to sleep at night and not to have to let him out of his kennel every two hours!!!! She was very thorough in her examinations of both my dogs and they are very happy and healthy. Read Less

Our dog Rufus has been going here since he was a puppy and the staff had been great we love this place and they make you feel welcome as well very fair with prices . I would take any of your pets here anytime I know that you will get great services . Read Less

I'm not sure about the reviews referring older service and the turnover rates, but I recently had to take my six-year-old Jack Russell Terrier in for an emergency after a bad experience with another vet. Her wrist is fractured and she's been in a splint the last month, and after having just done a visit with the original vet after an ongoing battle of her bandages rubbing her raw, my dog's paw started profusely bleeding later that day and the original vet had already closed.Healthy Paws was extremely friendly, clean, welcoming, and even though they had fully booked appointments, they were able to work my poor pup in within about 45 minutes of my call. Not only did they explain very thoroughly everything that was going on with her, but they gave us multiple options for her treatment.It's safe to say that we will be continuing my dog's treatment with these people, and for any other future pet health-related visits.I'd also like to make note of us using their grooming service earlier this year in February and had zero complaints. They cut exactly as we asked and closer to what her breed should look like instead of a British Schnauzer. Read Less

I brought in a dog on 11/17/14 that I found on the intersection. Dog was bleeding. It is obvious it was hurt. I took it to the nearest vet clinic which happened to be Healthy Paws. When I walked in all covered in blood with a bleeding dog, they looked at me like it was business as usual. I asked for help, they said doctor will be right out. 5 minutes later I was still standing there with the hurt puppy. When I started yelling for help, nurse or doctor came out and took him. A couple of minutes later, nurse came out and gave me $500 bill. She said they cannot do any treatments until someone takes responsibility for the dog. They got it stable they said though. It did not belong to me, it had colar with name and phone number tag. While they were trying to reach out to the owner, they kept saying that they would not be able to keep the dog if no one claims it and they will give it to the shelter. No compassion whatsoever!!!! I spent a few hours there calling different rescues and animal controls and trying to find medical help for the poor puppy. And this place has a big sign on their webpage: Pet Emergency? Read no further and call us right away! Well, it was an emergency!!!!!!!! They did not want to help at all even knowing the dog was in pain and we were still trying to locate the owners. I ended up paying 2/3 of the bill for x-rays and some medications and owner came and paid the rest and took pet home. Bottom line, this place is horrible. If you have a pet emergency with a stray hurt dog/cat, they will not do anything. I will never ever go to that place again.It looks like my review was deleted from yelp.com. I posted it here, so others are aware. If bad review is deleted, it tells a lot about the business. Read Less

Friendly staff, super clean and inviting environment, not to mention reasonable prices plus the $20 off coupon for first-timers! I walked in rather nervous/stressed with my cat's symptoms and left feeling reassured and happy knowing my 'baby' received excellent care AND had his prescriptions in hand since they have their own pharmacy there. I am overjoyed to make Healthy Paws my vet!! Read Less

I don't know what has happened to Healthy Paws over the past few months, but the place has gone downhill quickly.  There has been a huge turnover in staff after a couple of the Dr's left, and the service just isn't what it once was.I recently had a grooming appointment for my dog, and when we arrived we were informed the groomer wasn't there due to a family emergency.  That's fine, obviously these things happen and are unavoidable.  However, the staff member then informed me everyone was called and told this over the weekend.  I advised her I did not receive a call, but that was fine I would reschedule.  She then informs me I did speak to them on Saturday and rescheduled my appointment for a month from now.  Um, NO.  I believe I'd remember having a telephone conversation with someone; not to mention if I had, I obviously wouldn't have shown up.  The staff didn't bother apologizing for me showing up early in the morning just to be sent home, nor did she apologize for them not calling me, but basically assumed I was some kind of a moron or liar.  I will be finding another vet and groomer... there's just no excuse for poor communication and lack of organization that is now status quo for this office. Read Less

I wish the rating could be .1 stars. This morning we signed a form which stated we would be paying $65 to get our puppy a shot, and have her groomed. The only reason we needed the shot was because the vet required it. We would have obtained the shot during the puppy's wellness exam at pet's mart three days earlier had we known that the vet required it. I went to pick the puppy up and was appalled at a $112 dollar total bill. I initially paid the bill, thinking my wife had requested more services than she had told me about. Upon contacting my wife she was livid that the doctor had charged almost 200% the agreed upon price. She had brought documentation with her when she dropped the puppy off which stated the puppy had just been given a wellness exam three days before. I spoke to one of the veterinarians since their business manager was not available. I tell you what she was a business manager's nightmare. In fact I expected her to understand that a first time customer might not be familiar with certain billing charges which are not on the estimate at drop off. I explained that I was a first time customer and that we had been referred by family. This did not phase her, At no time did she apologize to me. In fact only one employee ever apologized. I asked her if this was how she treated all first time employees; she was not sympathetic. She had no sense of customer service. I expressed to her and her staff that at no point did any of them try to keep my business, or my mother in law's business (she brings her dog in regularly as well). The Vet said she flat our refused to return the $39.80 in dispute. I hope that 39.80 is worth losing at least the three customer's business they've lost so far and hopefully many more. I will go out of my way patronize Pets mart in the future rather than pay their exorbitant prices. I would patronize anywhere that isn't heatlhy paws if I were you! Read Less

I purposely signed up for yellow pages just so I could warn people about this place. Also, I wouldn't even give this place 1 star if it were possible. Took our cat there after receiving a free exam coupon in the mail. When we got there they took us into a little room and took our cat away "to be weighed". After about 15 min we felt uncomfortable and asked for our cat, this is when the vet comes in and tells us our cat is not wanting to give blood. WHAT?!!! give blood? we never authorized this! Apparently, the technician, decided on his own that it was necessary. We finally got our cat back but only after being treated rudely and unprofessionally by the vet, including being told she never even examined our cat before they traumatized our kitty with surprise blood work. Do not go to this place. They are unprofessional, rude, and not compassionate at all. Read Less

I am a mother with four small children. Trying to set a time for my dogs year shots is really hard with naps and after school activities. The staff was very patient on setting up our appointment. When I came in with our dog Jessie and the three small children the staff help us all get into the exam room. The tech and doctor did there exam and vaccines in a very loud room with kids talking and jumping around. The tech. helped us out front and held the Jessie for me. She even help me get her in the truck. I am willing to pay a little more because I know they really care about Jessie and my family. Thanks Healthy Paws for helping a busy mom of four. Read Less

Friendly Staff and clean offce. After loosing my mini Schnawzer a year prior. I decided to try someone new and close by to care for my other Schnawzer. I took him in for a rash and was given allergy meds. I was shocked by $$ the cost of the visit. I was advised that my dog needed dental care and that it would cost me over $400. Still, I came back for an annual exam and shots and was shocked when they handed me a bill for over $200!! I like the convenience and the staff...but I am not coming back! Read Less

My concerns are not with the attitude of the staff or there treatment of me personally. These things are just niceties and are great for show and sales. My concern is with the vets knowledge and the price of treatment. I have used Healthy paws for 7 years and found them mediocre at best. Over the coarse of time I rarely got the same person helping me with my dogs needs. There treatments were for the most part accurate, but the price was always on the high side. This was just a little irritating at the time and I paid the higher prices for the convenience of there location and just plain laziness for not checking prices in the area. With the economy like it is now I finally started checking prices and found That healthy paws was one of the best, At making money. Read Less

I think these folks have forgotten or perhaps never understood what their mission is. As pet owners, we are as concerned for the well being of our pets as much as we are our children and to that extent will provide them what ever medical care is necessary for them to have a healthy life. This is what healthy paws ""preys"" on. I recently took my mixed terrier to them because of an infection in his ears. The subsequent exam revealed he had a yeast infection. What I suspected. The ""ASSISTANT"" (not the vet) cleaned his ears ..Cost..$37.49 PER ear. The vet prescribed a cleaning solution and ear drops. $24.74 for the solution and $49.31 for the ear drops. When I got home, I Googled the meds and found the cleaning solution for $7.16 and the drops for $12.88. Do the math .. a 300% mark up. The total bill was $193.75. Not bad for 27 mins. Approximately 7 mins.of vet time. On a prior visit, they restrained the same terrier so harshly that when I got home his left eye was totally red and swollen. We are talking about one of the sweetest gentliest and best behaved pups in the world. When I called them back they had me bring him back. The vet admitted the mistake and gave me some eye drops and told me there would be no charge. Now wasn't that nice. To say I am displeased with these people would be a gross understatement. I am absolutely livid. Will I take my pups back to them, absolutely not. Would I recommend them...absolutely not. As a side note, I worked for a vet my last four years in high school with the intention of being a vet. The vet I worked for was one of the finest caring people in the world. I know what the job is and I know what good health care for pets is. The people at healthy paws do not have a clue. I tried saving this without any star as they don't deserve it. Read Less

A few days ago, my 4 month old lg breed puppy became ill - throwing up and lethargic, which just wasnt her. So, after the condition persisted for another day, we took her into the closest vet - Healthy Paws. Well, after ordering a test that was unnecessary (parvo - she has been fully vaccinated, and does not interact with other dogs) and a full round of x-rays (those cost almost $200 btw - for only2!) , they still couldnt tell me what was wrong with her! They even did bloodwork that came back fine!! The best they could tell me was to bring her back the next day, for another office visit fee, and more x-rays. The next day, they called me to let me know that she either needs to come in for more treatment and tests, or she would likely die - and then proceeded to quote me an outlandish price for one days worth of treatments. ($600 - for 1 day!!) Obviously this freaked me out, but I was able to keep a level head, and shop around for another vet - after first asking them to send me copies of her records. By this point, the puppy was even worse, however, I ended up taking her in for treatment elsewhere, that not only was cheaper, and friendlier, but also were shocked when they saw the diagnosis - said it was completely wrong, and she will be fine after fluids and antibiotics are given. So... needless to say, I will no longer be giving the closest vet in town my business. My new vet is in Garland - a bit of a drive, but worth it for the service i recieved, and the cost. They seem to truly care about the animals out there, not the bottom line. Read Less

I am so sorry to see that there is a (only 1) bad remark on here! All 5 of my pets have been patients of Dr.Stillie's going on 3 years! Sure there are days when they are packed but it shows me they are doing good! why would they be so busy if they were not a good clinic? Everyone at some point has the one ""bad"" experience, heck there are human doctors who mess up! Doctors are not god's, they are only going off of what the patients body is telling them! I have even had bad days there but you can't take it personal. It really worries me that people are so down in life these days they can't just try to make the best of times. Their clinic wouldn't be a AAHA certified clinic!?!?!? I also quoted other places and yes they are kind of expensive but i believe you get what you pay for and also for this area this clinic is still cheaper than others! The price is just right for the area! Other locations may be cheaper like dallas but Frisco area is full of Rich people with big 2 story homes and lexus's and bmw's in the garage but then they want to complain about a living creature's medical bills? Get real! I TOTALLY would and DO send my friends and family here!!!! Dr.Raiczyk and his wife have done a great job building this place and his staff are fantastic!!!! Read Less

We have been taking our three dogs to Healthy Paws for 2.5 years. I have never been that pleased with the quality of care, but when we first moved to Savannah there were not a lot of vets to choose from. However today was the last straw--we are no longer customers of Healthy Paws. Not only are they completely overpriced, they are completely insensitive and rude. Today they wanted to charge me $268 for one prescription!!! When I went to Twin Oaks Vet they told me that was completely ridiculous. Also I went to pick up our dogs records--they had the records ready for me when I got there, but not the xrays. It took them 45 minutes to get someone to tell me that it was going to cost $15 per xray...hahahaha are you kidding me??? There were 10 xrays. When I asked why they were charging me for the xrays of my dog that would no longer be their patient, they said (as they walked away from me) that it was policy. They literally had me in tears today. Our eldest dog had surgery on his throat month ago ($3000) and now we are being told that the diagnosis may have been wrong. He is now vomiting/diarrhea. They said that they would need to do bloodwork to see what is going on with him--they just did all of his bloodwork 2.5 wks ago!!! NO JOKE. WTF!!!! I love our dogs so I have no problem paying whatever we need to make sure they get the best care----HEALTHY PAWS IS NOT THE BEST CARE!!! I strongly advice you to NOT TAKE YOUR DOGS THERE!!! If they are your vet I strong advice finding another vet. Read Less

We've been taking our cats to see Dr. Stillie at Healthy Paws for about 2 1/2 years, since we moved to the neighborhood. We were determined to find the best vet we could and were prepared to drive a distance, but it turns out we found a great place right around the corner. Dr. Stillie is friendly, courteous, and sensitive to our cats and to our needs as owners. He is very attentive and thorough, as well as gentle with the animals. I always appreciate his willingness to stick around at the end of an exam and answer any questions we have or give advice about how to keep our cats healthy. Recently we lost one of our cats due to a genetic heart condition, and Dr. Stillie, having received a fax from the emergency hospital, called us at home with his condolences. We have since adopted a new cat and are taking him in to get microchipped and examined. The only complaint I have had in dozens of visits to Healthy Paws was about a year ago. One of the vet techs acted rude when our cat urinated a little in his carrier because he was frightened. I mentioned it to Dr. Stillie, and he not only apologized for the tech's attitude, but comforted our cat and cleaned him with a damp cloth. I highly recommend Healthy Paws because of Dr. Stillie, the friendly office staff, and the warm atmosphere of the facility. Read Less

Dr. Raiczyk takes an interest in your pet's specific problems. My dog has significant allergy problems which Healthy Paws keeps under control. Dr. Raiczyk took the time to research and stay current with the latest treatments available to help Max. We first saw Dr. Raiczyk at another clinic and followed him to Healthy Paws when he opened his own practice. His staff is courteous, the clinic is clean and the treatment is first rate. His practice has grown to where there are not three veterinarians on staff. That speaks for itself. Read Less