Above And Beyond Pet Care Hospital

Vet and staff are always incredibly friendly and welcoming! A little pricey, however, definitely worth it. I also board my dog at this office. He is very high energy and anxious, but still loves going to the vet! Gabrielle Hebert Read Less

I wish I could give zero stars for this "hospital." They refused to treat my feline without 500.00 down and that is BEFORE we knew if he would even need surgery. Did not even want to negotiate a payment plan, and when I did not get approved for care credit, these "vets" that love and care for animals so very much, started telling me places that have "pretty cheap euthanasia." I just brought my cat home to die because a vet that is supposed to love animals can't wait until Friday to get paid. But I'll bet if it was their pet or family's pet, he would have been stitched up in no time. EDIT: The day after I brought my cat home, I got an email from this vet on CANINE vaccinations he may need. Also, they did give me the numbers to two different vet clinics that they said offered payment plans, but neither of them does. So yes, thank you for looking at my cat. Read Less

A&B is absolutely fabulous with our baby girl Mani!! Some vets and puppy care camps are scared of big dogs, but they are awesome, loving and understanding with our sweet mastiff. The entire staff is so caring and personable and the vets really do take the time with each family. Our puppy has had several surgeries and the staff walked us through the whole process, discussed reasonable pricing options and provided excellent aftercare and even let us visit our baby girl as she recovered. I cannot say enough about how grea A&B is! :) Read Less

I grew up with dogs but this is my first fur baby all on my own. I'm so thankful I have Above & Beyond to trust with all my first-time dog mom questions and mishaps. I always know my pup is well taken care of when we come here and I'm glad they were one of the clinics listed on the sheet SPCA gave me when I adopted my dog. We've come here since she was 8 weeks old and she is now a thriving 18 month old. The front desk staff, vet tech's & vets are all very good with her and answer all my questions. Read Less

This is an excellent, loving, treatment centered facility. We became part of the family the very first visit. We should have gone sooner. They know us and all three fur babies and they all treat them as if they were their own. Couldn't have found a better place to care for our fur babies. Read Less

Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again! Read Less

Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again!Read Less

My mommy brings me here for all my doggie doctor needs. They always treat me nicely, even when I'm scared or anxious. Some times they even get down on the floor with me! That helps so much. I would rufff-commend Above + Beyond for sure! Oh and I get treats (the nonfat kind, don't worry) so that's awesome! See you there, puppy hugs - Mr. Brown Read Less

Would highly recommend them. I took my dog in today because I thought he broke his leg. They got me into a room and took the x-rays right away. The wait to see the doctor was less than 30 minutes. They answered all my question and even cut the doggy pain pills in half for me. The front desk staff, the vet tech and the vets do a wonderful job of listening and providing all the help they can. They almost always have some sort of discount, so that's a plus! Read Less

We love Above and Beyond. Our pup is a regular day care attendee, and we also bring our cats in for medical care as well. The staff genuinely cares about the well being of your pets as well as their health, loves them as much as you do, and truly goes above and beyond to make sure you and your fur babies have positive experiences. They have the highest possibly recommendation from us, and we can't imagine taken our fur babies anywhere else. Read Less

I€ve been going to Above and Beyond for a year and a half. I love my cats and was looking for a vet that would give them extra special care and A&B does that. Even when I don€t have an appointment, I don€t have to wait longer than 10-15 minutes to get into an exam room. I€ve been to around a dozen vets in my life and none have ever asked whether I€d like my cat to be DNR or get CPR. That really impressed me at my initial visit. When my cats have had surgery at A&B, I have been provided with EKG readings and their vital signs (BP, SaO2, heart rate) during the procedure. I don€t know how they got a blood pressure on a cat but I love that they did. I was also looking for consistency when I chose A&B. I didn€t want a revolving door in terms of staff turnover. In the year and a half that I€ve been taking my cats here, all levels of staff have pretty much stayed the same people. To me, this says that what goes on behind the scenes is working. If the staff are sticking around, they must be happy to work there and happy staff = happy patients. For the past couple of months, I€ve really put the people who work at A&B through their paces. My cat was diagnosed with an aggressive and fast metastasizing terminal cancer. In trying to treat him, Dr Thomas was his main vet but I€ve seen every doctor there including the chiropractor & all have been wonderful. Dr Thomas had either discussed his case with them or left detailed notes in his chart that they read before entering the room because I never had to play catch up with the other vets. I demanded that every available avenue of pain control be explored to keep my cat comfortable for as long as possible (a lofty goal for a diagnosis of terminal cancer). When I arrived 30 minutes before closing the Friday before July 4th weekend, Dr Hardin coordinated with Dr Thomas to get a prescription for pain meds called in to a pharmacy so that my cat wouldn€t have to go without through the long weekend. When I boarded my cat one weekend, Dr Thomas HAND FED him to get him to eat € that really meant a lot to me. Dr Thomas called a radiologist and oncologist in bigger cities to explore treatment and diagnostic options for my cat. A few weeks before we knew how grave my cat€s situation was, Dr Thomas had the foresight to save the tumor she had initially removed from his shoulder so that I could later have it sent to a pathologist to find out what kind of cancer my cat had. Drs Thomas, Hardin, and Ledford were never in a hurry to get out of the exam room when I brought my cat in and Dr Ledford SAT DOWN and discussed end of life questions with me until I felt I had enough answers. I called the secretaries so often that they either recognized my voice or my number but they never acted like I was bothering them. And the technicians were always kind to my cat and said nice things about him even though he growled. When they put my cat to sleep, they allowed me to pay in the back so that I wouldn€t have to wait in line crying in the front, they dimmed the lights to make it more comfortable for my cat, and the tech was able to get an IV started without any trouble even though I know his veins were dehydrated. The next day they sent me flowers which makes me believe that they genuinely cared about the cat that I loved with all my heart. And that was the most important thing in the world to me € they genuinely cared. Read Less

New to area and moved in down the street. Staff was upbeat and helpful in getting my baby girl all taken care of. Asked more questions about puppy than my Dr ever asks about me. They handled my overly enthusiastic and energetic puppy with cool demeanor and care. Highly recommended them for your furry family needs. Read Less

ALL of the staff at Above and Beyond have never been anything but professional, helpful, kind, considerate and compassionate to all of our pets and my family. Their prompt actions, unequaled service and their depth of knowledge are but a few of their wonderful qualities. Their attention to your pet and your concerns/questions are their first priority and they prove it every time you walk in their facility. Dr. Hardin and the rest of the staff show they truly love what they do and pet/customer service is their top priority. Thank you for all you do for our pets (family members)!Read Less

I have been taking my German Shepherd here since he was a baby. All the techs are very sweet to him and always love to play with him before his visits. There is always treats for him while he waits and his name on the welcome board. Prices are a little high, but you get what you pay for.Read Less

Above and Beyond made my cat's at-home transition from this life to the next as calming and peaceful as possible. They were professional, compassionate, and personable. Unfortunately this was my only experience with Above and Beyond, but based on this one experience, I'll be sure to make this hospital my go-to healthcare facility with my next four-legged companion. Thank you all so much. Read Less

While I perceived the care was good, I discovered their record keeping wasn't. 4 ultrasounds and not a record of one. the only one that was recorded, was the last one performed, and stated the doctor saw something but wasn't sure so she did not mention it to me. WTF, tell me you are not sure and I will go and get one done by someone with more experience. My dog was put down soon after due to the LARGE tumor observed by someone who did know what they were doing. Providing a service even if it is done at no charge, is not a service, if the person or persons doing it have no experience or confidence in what they are doing. I don't blame them for his death, that was going to happen either way. I just feel they can do better. While I called and told them he was put down late last year, I still get notices from them that he needs vaccines. Read Less

I just took my 7 month dog in for nail trim and had a bad feeling about this place from the start....they dont know their prices....and definitely dont know how to treat a customer....they took her back to trim her nails and I could hear the vet yelling at her from the exam room....then I hear my dog cry...shortly after the vet comes back and tells me they have to "quarantine" my dog for rabies since she bit the vet and on top of that charge me $400 for the 10 days shes gonna stay there...needless to say I took her somewhere else to be "quarantined" immediately.....im taking legal measures in this case because no pet should be treated like that......highly regret coming to this place!!!..please take your pets somewhere else....pets are mistreated here!! Read Less