30 Reviews

Above and Beyond Pet Care Hospital

Lubbock, Texas
General Info
We are a full service veterinary hospital, offering preventive care, internal medicine, diagnostic services, surgery, and physical rehabilitation. In addition, we have an on-site Pet Resort!
Reviews
The Man
7 Jul 2018
REPORT
My dog was recently attacked by other dogs. I was rushing into and out of other vet clinics that refused my device when I finally came here. I walked in and they quickly got my dog into a room to exam... Read More
My dog was recently attacked by other dogs. I was rushing into and out of other vet clinics that refused my device when I finally came here. I walked in and they quickly got my dog into a room to examine and treat him. I highly reccommend this clinic due to the hospitality, cleanness, and the concern they showed for my dog. This clinic rushed my dog in even though they were closing soon and told us they would stay until our dog was better. They showed great concern and care therefore, this is a great vet clinic that I always highly reccommended. Read Less
Rachael Samuelson
4 Jul 2018
REPORT
We have been taking our dog to Above and Beyond since 2012. They always seemed to take pretty good care of her but our last few visits have been less than stellar. Last month Dr. Abdul-Hamid gave us ... Read More
We have been taking our dog to Above and Beyond since 2012. They always seemed to take pretty good care of her but our last few visits have been less than stellar. Last month Dr. Abdul-Hamid gave us a quote for a dental cleaning- $1,050-$1,219! We had her teeth cleaned there about four years ago at half of the price. We also had a very expensive bill last fall when my dog was sick. I'm not sure why their prices have risen so ridiculously. So I went to another vet that came highly recommended and got a quote for the cleaning -less than $400. He also disagreed with Dr. Hamids plan to pull multiple teeth, saying only one MIGHT need to be pulled but he will decide during the cleaning. I'm not sure what changed at Above and Beyond but due to the soaring prices, we will not be back. Read Less
Morgan Trevino
20 Mar 2018
REPORT
Above and Beyond took excellent care of my cat, Kiko. He went in 11 days for boarding and they have a separate area for cats, completely away from dogs... which I LOVE! They also caught an ear infecti... Read More
Above and Beyond took excellent care of my cat, Kiko. He went in 11 days for boarding and they have a separate area for cats, completely away from dogs... which I LOVE! They also caught an ear infection that his regular vet somehow didn't catch. They gave me 10% off boarding for being a new customer. I travel for work a lot and will be using this boarding service as my first choice in the future. Read Less
Eric Pair
12 Feb 2018
REPORT
A bit more expensive then I'm used to but they must know what they are doing because my pets recover pretty quickly after going there.
Jennifer Bustamante
12 Feb 2018
REPORT
We've used A&BPC since we moved to Lubbock and the staff is always friendly and loving towards our dog. We feel he gets good care there and would recommend this business to others.
Cami Jo Hartig
2 Feb 2018
REPORT
Great service! The vets are very communicative and offer excellent care.
Paul Ramirez
17 Jan 2018
REPORT
Absolutely love the staff and Dr here. Can't say enough good things about them. They raise the bar even for people clinics
Wildcat Fabrication and Design Custom artwork
17 Jan 2018
REPORT
Absolutely love the staff and Dr here. Can't say enough good things about them. They raise the bar even for people clinics
Gabrielle Hebert
2 Jun 2017
REPORT
Vet and staff are always incredibly friendly and welcoming! A little pricey, however, definitely worth it. I also board my dog at this office. He is very high energy and anxious, but still loves going... Read More
Vet and staff are always incredibly friendly and welcoming! A little pricey, however, definitely worth it. I also board my dog at this office. He is very high energy and anxious, but still loves going to the vet! Gabrielle Hebert Read Less
Kali Elliott
9 May 2017
REPORT
I wish I could give zero stars for this "hospital." They refused to treat my feline without 500.00 down and that is BEFORE we knew if he would even need surgery. Did not even want to negotiate a payme... Read More
I wish I could give zero stars for this "hospital." They refused to treat my feline without 500.00 down and that is BEFORE we knew if he would even need surgery. Did not even want to negotiate a payment plan, and when I did not get approved for care credit, these "vets" that love and care for animals so very much, started telling me places that have "pretty cheap euthanasia." I just brought my cat home to die because a vet that is supposed to love animals can't wait until Friday to get paid. But I'll bet if it was their pet or family's pet, he would have been stitched up in no time. EDIT: The day after I brought my cat home, I got an email from this vet on CANINE vaccinations he may need. Also, they did give me the numbers to two different vet clinics that they said offered payment plans, but neither of them does. So yes, thank you for looking at my cat. Read Less
Denise Samarripa Lara
10 Feb 2017
REPORT
A&B is absolutely fabulous with our baby girl Mani!! Some vets and puppy care camps are scared of big dogs, but they are awesome, loving and understanding with our sweet mastiff. The entire staff is ... Read More
A&B is absolutely fabulous with our baby girl Mani!! Some vets and puppy care camps are scared of big dogs, but they are awesome, loving and understanding with our sweet mastiff. The entire staff is so caring and personable and the vets really do take the time with each family. Our puppy has had several surgeries and the staff walked us through the whole process, discussed reasonable pricing options and provided excellent aftercare and even let us visit our baby girl as she recovered. I cannot say enough about how grea A&B is! :) Read Less
Morgan Thurmond
8 Feb 2017
REPORT
I grew up with dogs but this is my first fur baby all on my own. I'm so thankful I have Above & Beyond to trust with all my first-time dog mom questions and mishaps. I always know my pup is well taken... Read More
I grew up with dogs but this is my first fur baby all on my own. I'm so thankful I have Above & Beyond to trust with all my first-time dog mom questions and mishaps. I always know my pup is well taken care of when we come here and I'm glad they were one of the clinics listed on the sheet SPCA gave me when I adopted my dog. We've come here since she was 8 weeks old and she is now a thriving 18 month old. The front desk staff, vet tech's & vets are all very good with her and answer all my questions. Read Less
Ronald L Nance
2 Feb 2017
REPORT
This is an excellent, loving, treatment centered facility. We became part of the family the very first visit. We should have gone sooner. They know us and all three fur babies and they all treat th... Read More
This is an excellent, loving, treatment centered facility. We became part of the family the very first visit. We should have gone sooner. They know us and all three fur babies and they all treat them as if they were their own. Couldn't have found a better place to care for our fur babies. Read Less
Quintin Dubec
12 Jan 2017
REPORT
All I can say is that the entire staff had been wonderful every time we go. They all genuinely care about the animals they see and are really friendly to the customers.
Shyloh Winn Winfield
7 Jan 2017
REPORT
We love Above & Beyond!! The staff is so friendly & they get so excited when we bring our sweet kitty Baymax in!! The care & love they show for animals is wonderful!
pilot reel
22 Dec 2016
REPORT
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters... Read More
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again! Read Less
Tod Stinson
22 Dec 2016
REPORT
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters... Read More
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again!Read Less
Kimber Walker
8 Dec 2016
REPORT
My mommy brings me here for all my doggie doctor needs. They always treat me nicely, even when I'm scared or anxious. Some times they even get down on the floor with me! That helps so much. I would ru... Read More
My mommy brings me here for all my doggie doctor needs. They always treat me nicely, even when I'm scared or anxious. Some times they even get down on the floor with me! That helps so much. I would rufff-commend Above + Beyond for sure! Oh and I get treats (the nonfat kind, don't worry) so that's awesome! See you there, puppy hugs - Mr. Brown Read Less
Kristine Kauneckas
15 Nov 2016
REPORT
Would highly recommend them. I took my dog in today because I thought he broke his leg. They got me into a room and took the x-rays right away. The wait to see the doctor was less than 30 minutes. The... Read More
Would highly recommend them. I took my dog in today because I thought he broke his leg. They got me into a room and took the x-rays right away. The wait to see the doctor was less than 30 minutes. They answered all my question and even cut the doggy pain pills in half for me. The front desk staff, the vet tech and the vets do a wonderful job of listening and providing all the help they can. They almost always have some sort of discount, so that's a plus! Read Less
Najwa Daniels
6 Nov 2016
REPORT
Wonderful place, environment, the staff are so sweet. I really enjoy taking my baby there, they are very informative, and you can tell they care. Love this place
Jennifer Peterson Crosthwait
19 Oct 2016
REPORT
We love Above and Beyond. Our pup is a regular day care attendee, and we also bring our cats in for medical care as well. The staff genuinely cares about the well being of your pets as well as their h... Read More
We love Above and Beyond. Our pup is a regular day care attendee, and we also bring our cats in for medical care as well. The staff genuinely cares about the well being of your pets as well as their health, loves them as much as you do, and truly goes above and beyond to make sure you and your fur babies have positive experiences. They have the highest possibly recommendation from us, and we can't imagine taken our fur babies anywhere else. Read Less
T Mc
15 Jul 2016
REPORT
I€ve been going to Above and Beyond for a year and a half. I love my cats and was looking for a vet that would give them extra special care and A&B does that. Even when I don€t have an appointment, ... Read More
I€ve been going to Above and Beyond for a year and a half. I love my cats and was looking for a vet that would give them extra special care and A&B does that. Even when I don€t have an appointment, I don€t have to wait longer than 10-15 minutes to get into an exam room. I€ve been to around a dozen vets in my life and none have ever asked whether I€d like my cat to be DNR or get CPR. That really impressed me at my initial visit. When my cats have had surgery at A&B, I have been provided with EKG readings and their vital signs (BP, SaO2, heart rate) during the procedure. I don€t know how they got a blood pressure on a cat but I love that they did. I was also looking for consistency when I chose A&B. I didn€t want a revolving door in terms of staff turnover. In the year and a half that I€ve been taking my cats here, all levels of staff have pretty much stayed the same people. To me, this says that what goes on behind the scenes is working. If the staff are sticking around, they must be happy to work there and happy staff = happy patients. For the past couple of months, I€ve really put the people who work at A&B through their paces. My cat was diagnosed with an aggressive and fast metastasizing terminal cancer. In trying to treat him, Dr Thomas was his main vet but I€ve seen every doctor there including the chiropractor & all have been wonderful. Dr Thomas had either discussed his case with them or left detailed notes in his chart that they read before entering the room because I never had to play catch up with the other vets. I demanded that every available avenue of pain control be explored to keep my cat comfortable for as long as possible (a lofty goal for a diagnosis of terminal cancer). When I arrived 30 minutes before closing the Friday before July 4th weekend, Dr Hardin coordinated with Dr Thomas to get a prescription for pain meds called in to a pharmacy so that my cat wouldn€t have to go without through the long weekend. When I boarded my cat one weekend, Dr Thomas HAND FED him to get him to eat € that really meant a lot to me. Dr Thomas called a radiologist and oncologist in bigger cities to explore treatment and diagnostic options for my cat. A few weeks before we knew how grave my cat€s situation was, Dr Thomas had the foresight to save the tumor she had initially removed from his shoulder so that I could later have it sent to a pathologist to find out what kind of cancer my cat had. Drs Thomas, Hardin, and Ledford were never in a hurry to get out of the exam room when I brought my cat in and Dr Ledford SAT DOWN and discussed end of life questions with me until I felt I had enough answers. I called the secretaries so often that they either recognized my voice or my number but they never acted like I was bothering them. And the technicians were always kind to my cat and said nice things about him even though he growled. When they put my cat to sleep, they allowed me to pay in the back so that I wouldn€t have to wait in line crying in the front, they dimmed the lights to make it more comfortable for my cat, and the tech was able to get an IV started without any trouble even though I know his veins were dehydrated. The next day they sent me flowers which makes me believe that they genuinely cared about the cat that I loved with all my heart. And that was the most important thing in the world to me € they genuinely cared. Read Less
Ron Simison
7 Jul 2016
REPORT
New to area and moved in down the street. Staff was upbeat and helpful in getting my baby girl all taken care of. Asked more questions about puppy than my Dr ever asks about me. They handled my overly... Read More
New to area and moved in down the street. Staff was upbeat and helpful in getting my baby girl all taken care of. Asked more questions about puppy than my Dr ever asks about me. They handled my overly enthusiastic and energetic puppy with cool demeanor and care. Highly recommended them for your furry family needs. Read Less
Robert Bacon
1 Jul 2016
REPORT
ALL of the staff at Above and Beyond have never been anything but professional, helpful, kind, considerate and compassionate to all of our pets and my family. Their prompt actions, unequaled service... Read More
ALL of the staff at Above and Beyond have never been anything but professional, helpful, kind, considerate and compassionate to all of our pets and my family. Their prompt actions, unequaled service and their depth of knowledge are but a few of their wonderful qualities. Their attention to your pet and your concerns/questions are their first priority and they prove it every time you walk in their facility. Dr. Hardin and the rest of the staff show they truly love what they do and pet/customer service is their top priority. Thank you for all you do for our pets (family members)!Read Less
Ryan Jost
10 Jun 2016
REPORT
Excellent pet clinic. Let us come in an hour before closing to deal with my dog's issues. Not only that, recommended a cheaper solution that we could do ourselves. Really, a great vet.
Sycily T
22 Feb 2016
REPORT
Great staff! Love the in door pool and all that the boarding side offers!
Cindy Martinez
4 Feb 2016
REPORT
I have been taking my German Shepherd here since he was a baby. All the techs are very sweet to him and always love to play with him before his visits. There is always treats for him while he waits an... Read More
I have been taking my German Shepherd here since he was a baby. All the techs are very sweet to him and always love to play with him before his visits. There is always treats for him while he waits and his name on the welcome board. Prices are a little high, but you get what you pay for.Read Less
LeRoi Hill
26 Sep 2015
REPORT
Above and Beyond made my cat's at-home transition from this life to the next as calming and peaceful as possible. They were professional, compassionate, and personable. Unfortunately this was my only ... Read More
Above and Beyond made my cat's at-home transition from this life to the next as calming and peaceful as possible. They were professional, compassionate, and personable. Unfortunately this was my only experience with Above and Beyond, but based on this one experience, I'll be sure to make this hospital my go-to healthcare facility with my next four-legged companion. Thank you all so much. Read Less
Janice Green
27 May 2015
REPORT
While I perceived the care was good, I discovered their record keeping wasn't. 4 ultrasounds and not a record of one. the only one that was recorded, was the last one performed, and stated the doctor ... Read More
While I perceived the care was good, I discovered their record keeping wasn't. 4 ultrasounds and not a record of one. the only one that was recorded, was the last one performed, and stated the doctor saw something but wasn't sure so she did not mention it to me. WTF, tell me you are not sure and I will go and get one done by someone with more experience. My dog was put down soon after due to the LARGE tumor observed by someone who did know what they were doing. Providing a service even if it is done at no charge, is not a service, if the person or persons doing it have no experience or confidence in what they are doing. I don't blame them for his death, that was going to happen either way. I just feel they can do better. While I called and told them he was put down late last year, I still get notices from them that he needs vaccines. Read Less
layo hernandez
16 May 2015
REPORT
I just took my 7 month dog in for nail trim and had a bad feeling about this place from the start....they dont know their prices....and definitely dont know how to treat a customer....they took her ba... Read More
I just took my 7 month dog in for nail trim and had a bad feeling about this place from the start....they dont know their prices....and definitely dont know how to treat a customer....they took her back to trim her nails and I could hear the vet yelling at her from the exam room....then I hear my dog cry...shortly after the vet comes back and tells me they have to "quarantine" my dog for rabies since she bit the vet and on top of that charge me $400 for the 10 days shes gonna stay there...needless to say I took her somewhere else to be "quarantined" immediately.....im taking legal measures in this case because no pet should be treated like that......highly regret coming to this place!!!..please take your pets somewhere else....pets are mistreated here!! Read Less
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Please call
(806) 731-0025
11302 Indiana Avenue
Lubbock Texas 79423
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
09:00AM-17:00PM
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Above and Beyond Pet Care Hospital

Lubbock, Texas
(30)
11302 Indiana Avenue
Lubbock Texas 79423
We are a full service veterinary hospital, offering preventive care, internal medicine, diagnostic services, surgery, and physical rehabilitation. In addition, we have an on-site Pet Resort!
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-17:00PM
The Man
7 Jul 2018
REPORT
My dog was recently attacked by other dogs. I was rushing into and out of other vet clinics that refused my device when I finally came here. I walked in and they quickly got my dog into a room to exam... Read More
My dog was recently attacked by other dogs. I was rushing into and out of other vet clinics that refused my device when I finally came here. I walked in and they quickly got my dog into a room to examine and treat him. I highly reccommend this clinic due to the hospitality, cleanness, and the concern they showed for my dog. This clinic rushed my dog in even though they were closing soon and told us they would stay until our dog was better. They showed great concern and care therefore, this is a great vet clinic that I always highly reccommended. Read Less
Rachael Samuelson
4 Jul 2018
REPORT
We have been taking our dog to Above and Beyond since 2012. They always seemed to take pretty good care of her but our last few visits have been less than stellar. Last month Dr. Abdul-Hamid gave us ... Read More
We have been taking our dog to Above and Beyond since 2012. They always seemed to take pretty good care of her but our last few visits have been less than stellar. Last month Dr. Abdul-Hamid gave us a quote for a dental cleaning- $1,050-$1,219! We had her teeth cleaned there about four years ago at half of the price. We also had a very expensive bill last fall when my dog was sick. I'm not sure why their prices have risen so ridiculously. So I went to another vet that came highly recommended and got a quote for the cleaning -less than $400. He also disagreed with Dr. Hamids plan to pull multiple teeth, saying only one MIGHT need to be pulled but he will decide during the cleaning. I'm not sure what changed at Above and Beyond but due to the soaring prices, we will not be back. Read Less
Morgan Trevino
20 Mar 2018
REPORT
Above and Beyond took excellent care of my cat, Kiko. He went in 11 days for boarding and they have a separate area for cats, completely away from dogs... which I LOVE! They also caught an ear infecti... Read More
Above and Beyond took excellent care of my cat, Kiko. He went in 11 days for boarding and they have a separate area for cats, completely away from dogs... which I LOVE! They also caught an ear infection that his regular vet somehow didn't catch. They gave me 10% off boarding for being a new customer. I travel for work a lot and will be using this boarding service as my first choice in the future. Read Less
Eric Pair
12 Feb 2018
REPORT
A bit more expensive then I'm used to but they must know what they are doing because my pets recover pretty quickly after going there.
Jennifer Bustamante
12 Feb 2018
REPORT
We've used A&BPC since we moved to Lubbock and the staff is always friendly and loving towards our dog. We feel he gets good care there and would recommend this business to others.
Cami Jo Hartig
2 Feb 2018
REPORT
Great service! The vets are very communicative and offer excellent care.
Paul Ramirez
17 Jan 2018
REPORT
Absolutely love the staff and Dr here. Can't say enough good things about them. They raise the bar even for people clinics
Wildcat Fabrication and Design Custom artwork
17 Jan 2018
REPORT
Absolutely love the staff and Dr here. Can't say enough good things about them. They raise the bar even for people clinics
Gabrielle Hebert
2 Jun 2017
REPORT
Vet and staff are always incredibly friendly and welcoming! A little pricey, however, definitely worth it. I also board my dog at this office. He is very high energy and anxious, but still loves going... Read More
Vet and staff are always incredibly friendly and welcoming! A little pricey, however, definitely worth it. I also board my dog at this office. He is very high energy and anxious, but still loves going to the vet! Gabrielle Hebert Read Less
Kali Elliott
9 May 2017
REPORT
I wish I could give zero stars for this "hospital." They refused to treat my feline without 500.00 down and that is BEFORE we knew if he would even need surgery. Did not even want to negotiate a payme... Read More
I wish I could give zero stars for this "hospital." They refused to treat my feline without 500.00 down and that is BEFORE we knew if he would even need surgery. Did not even want to negotiate a payment plan, and when I did not get approved for care credit, these "vets" that love and care for animals so very much, started telling me places that have "pretty cheap euthanasia." I just brought my cat home to die because a vet that is supposed to love animals can't wait until Friday to get paid. But I'll bet if it was their pet or family's pet, he would have been stitched up in no time. EDIT: The day after I brought my cat home, I got an email from this vet on CANINE vaccinations he may need. Also, they did give me the numbers to two different vet clinics that they said offered payment plans, but neither of them does. So yes, thank you for looking at my cat. Read Less
Denise Samarripa Lara
10 Feb 2017
REPORT
A&B is absolutely fabulous with our baby girl Mani!! Some vets and puppy care camps are scared of big dogs, but they are awesome, loving and understanding with our sweet mastiff. The entire staff is ... Read More
A&B is absolutely fabulous with our baby girl Mani!! Some vets and puppy care camps are scared of big dogs, but they are awesome, loving and understanding with our sweet mastiff. The entire staff is so caring and personable and the vets really do take the time with each family. Our puppy has had several surgeries and the staff walked us through the whole process, discussed reasonable pricing options and provided excellent aftercare and even let us visit our baby girl as she recovered. I cannot say enough about how grea A&B is! :) Read Less
Morgan Thurmond
8 Feb 2017
REPORT
I grew up with dogs but this is my first fur baby all on my own. I'm so thankful I have Above & Beyond to trust with all my first-time dog mom questions and mishaps. I always know my pup is well taken... Read More
I grew up with dogs but this is my first fur baby all on my own. I'm so thankful I have Above & Beyond to trust with all my first-time dog mom questions and mishaps. I always know my pup is well taken care of when we come here and I'm glad they were one of the clinics listed on the sheet SPCA gave me when I adopted my dog. We've come here since she was 8 weeks old and she is now a thriving 18 month old. The front desk staff, vet tech's & vets are all very good with her and answer all my questions. Read Less
Ronald L Nance
2 Feb 2017
REPORT
This is an excellent, loving, treatment centered facility. We became part of the family the very first visit. We should have gone sooner. They know us and all three fur babies and they all treat th... Read More
This is an excellent, loving, treatment centered facility. We became part of the family the very first visit. We should have gone sooner. They know us and all three fur babies and they all treat them as if they were their own. Couldn't have found a better place to care for our fur babies. Read Less
Quintin Dubec
12 Jan 2017
REPORT
All I can say is that the entire staff had been wonderful every time we go. They all genuinely care about the animals they see and are really friendly to the customers.
Shyloh Winn Winfield
7 Jan 2017
REPORT
We love Above & Beyond!! The staff is so friendly & they get so excited when we bring our sweet kitty Baymax in!! The care & love they show for animals is wonderful!
pilot reel
22 Dec 2016
REPORT
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters... Read More
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again! Read Less
Tod Stinson
22 Dec 2016
REPORT
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters... Read More
Above and Beyond...Not so much... Called and got an estimate and made a appointment to board our 2 dogs. This entailed communicating what services were needed for their 3 day stay. Update all boosters, nail clip and bath. Seems simple enough right? At drop off was put through a up-sale drill and asked if I brought food?!? No one at the time of the appointment said we would have to bring food! Told the young lady to just stick to the services asked for when we made the appointment. When we called to let them know we were coming to pick them up we were told they had to dry after the bath, so we waited 4 hours then went to pick up our dogs. Still dirty and un-bathed which we were told was the reason for the delay. We were then told that service was unchecked at the drop off. what they needed time to do was clip their nail, not dry from their bath. I know this because smallest dog bled on our seat on the way home because in their rush they carelessly cut her nails to close. Unbelievable right. It gets worse. We arranged to have our 2 dogs sleep together. That didn't happen. We were told they would be taken out for potty breaks 3 time daily and twice left for a while in a common area to play..... One of our perfectly house broken dogs that has never had potty issues, now poops in her bed! I could not be more upset at the total lack of service for our animals. They are both rescues and we feel an eminence responsibility to insure these animals have the best life going forward in their lives. The whole experience just makes me want to vomit. Never again!Read Less
Kimber Walker
8 Dec 2016
REPORT
My mommy brings me here for all my doggie doctor needs. They always treat me nicely, even when I'm scared or anxious. Some times they even get down on the floor with me! That helps so much. I would ru... Read More
My mommy brings me here for all my doggie doctor needs. They always treat me nicely, even when I'm scared or anxious. Some times they even get down on the floor with me! That helps so much. I would rufff-commend Above + Beyond for sure! Oh and I get treats (the nonfat kind, don't worry) so that's awesome! See you there, puppy hugs - Mr. Brown Read Less
Kristine Kauneckas
15 Nov 2016
REPORT
Would highly recommend them. I took my dog in today because I thought he broke his leg. They got me into a room and took the x-rays right away. The wait to see the doctor was less than 30 minutes. The... Read More
Would highly recommend them. I took my dog in today because I thought he broke his leg. They got me into a room and took the x-rays right away. The wait to see the doctor was less than 30 minutes. They answered all my question and even cut the doggy pain pills in half for me. The front desk staff, the vet tech and the vets do a wonderful job of listening and providing all the help they can. They almost always have some sort of discount, so that's a plus! Read Less
Najwa Daniels
6 Nov 2016
REPORT
Wonderful place, environment, the staff are so sweet. I really enjoy taking my baby there, they are very informative, and you can tell they care. Love this place
Jennifer Peterson Crosthwait
19 Oct 2016
REPORT
We love Above and Beyond. Our pup is a regular day care attendee, and we also bring our cats in for medical care as well. The staff genuinely cares about the well being of your pets as well as their h... Read More
We love Above and Beyond. Our pup is a regular day care attendee, and we also bring our cats in for medical care as well. The staff genuinely cares about the well being of your pets as well as their health, loves them as much as you do, and truly goes above and beyond to make sure you and your fur babies have positive experiences. They have the highest possibly recommendation from us, and we can't imagine taken our fur babies anywhere else. Read Less
T Mc
15 Jul 2016
REPORT
I€ve been going to Above and Beyond for a year and a half. I love my cats and was looking for a vet that would give them extra special care and A&B does that. Even when I don€t have an appointment, ... Read More
I€ve been going to Above and Beyond for a year and a half. I love my cats and was looking for a vet that would give them extra special care and A&B does that. Even when I don€t have an appointment, I don€t have to wait longer than 10-15 minutes to get into an exam room. I€ve been to around a dozen vets in my life and none have ever asked whether I€d like my cat to be DNR or get CPR. That really impressed me at my initial visit. When my cats have had surgery at A&B, I have been provided with EKG readings and their vital signs (BP, SaO2, heart rate) during the procedure. I don€t know how they got a blood pressure on a cat but I love that they did. I was also looking for consistency when I chose A&B. I didn€t want a revolving door in terms of staff turnover. In the year and a half that I€ve been taking my cats here, all levels of staff have pretty much stayed the same people. To me, this says that what goes on behind the scenes is working. If the staff are sticking around, they must be happy to work there and happy staff = happy patients. For the past couple of months, I€ve really put the people who work at A&B through their paces. My cat was diagnosed with an aggressive and fast metastasizing terminal cancer. In trying to treat him, Dr Thomas was his main vet but I€ve seen every doctor there including the chiropractor & all have been wonderful. Dr Thomas had either discussed his case with them or left detailed notes in his chart that they read before entering the room because I never had to play catch up with the other vets. I demanded that every available avenue of pain control be explored to keep my cat comfortable for as long as possible (a lofty goal for a diagnosis of terminal cancer). When I arrived 30 minutes before closing the Friday before July 4th weekend, Dr Hardin coordinated with Dr Thomas to get a prescription for pain meds called in to a pharmacy so that my cat wouldn€t have to go without through the long weekend. When I boarded my cat one weekend, Dr Thomas HAND FED him to get him to eat € that really meant a lot to me. Dr Thomas called a radiologist and oncologist in bigger cities to explore treatment and diagnostic options for my cat. A few weeks before we knew how grave my cat€s situation was, Dr Thomas had the foresight to save the tumor she had initially removed from his shoulder so that I could later have it sent to a pathologist to find out what kind of cancer my cat had. Drs Thomas, Hardin, and Ledford were never in a hurry to get out of the exam room when I brought my cat in and Dr Ledford SAT DOWN and discussed end of life questions with me until I felt I had enough answers. I called the secretaries so often that they either recognized my voice or my number but they never acted like I was bothering them. And the technicians were always kind to my cat and said nice things about him even though he growled. When they put my cat to sleep, they allowed me to pay in the back so that I wouldn€t have to wait in line crying in the front, they dimmed the lights to make it more comfortable for my cat, and the tech was able to get an IV started without any trouble even though I know his veins were dehydrated. The next day they sent me flowers which makes me believe that they genuinely cared about the cat that I loved with all my heart. And that was the most important thing in the world to me € they genuinely cared. Read Less
Ron Simison
7 Jul 2016
REPORT
New to area and moved in down the street. Staff was upbeat and helpful in getting my baby girl all taken care of. Asked more questions about puppy than my Dr ever asks about me. They handled my overly... Read More
New to area and moved in down the street. Staff was upbeat and helpful in getting my baby girl all taken care of. Asked more questions about puppy than my Dr ever asks about me. They handled my overly enthusiastic and energetic puppy with cool demeanor and care. Highly recommended them for your furry family needs. Read Less
Robert Bacon
1 Jul 2016
REPORT
ALL of the staff at Above and Beyond have never been anything but professional, helpful, kind, considerate and compassionate to all of our pets and my family. Their prompt actions, unequaled service... Read More
ALL of the staff at Above and Beyond have never been anything but professional, helpful, kind, considerate and compassionate to all of our pets and my family. Their prompt actions, unequaled service and their depth of knowledge are but a few of their wonderful qualities. Their attention to your pet and your concerns/questions are their first priority and they prove it every time you walk in their facility. Dr. Hardin and the rest of the staff show they truly love what they do and pet/customer service is their top priority. Thank you for all you do for our pets (family members)!Read Less
Ryan Jost
10 Jun 2016
REPORT
Excellent pet clinic. Let us come in an hour before closing to deal with my dog's issues. Not only that, recommended a cheaper solution that we could do ourselves. Really, a great vet.
Sycily T
22 Feb 2016
REPORT
Great staff! Love the in door pool and all that the boarding side offers!
Cindy Martinez
4 Feb 2016
REPORT
I have been taking my German Shepherd here since he was a baby. All the techs are very sweet to him and always love to play with him before his visits. There is always treats for him while he waits an... Read More
I have been taking my German Shepherd here since he was a baby. All the techs are very sweet to him and always love to play with him before his visits. There is always treats for him while he waits and his name on the welcome board. Prices are a little high, but you get what you pay for.Read Less
LeRoi Hill
26 Sep 2015
REPORT
Above and Beyond made my cat's at-home transition from this life to the next as calming and peaceful as possible. They were professional, compassionate, and personable. Unfortunately this was my only ... Read More
Above and Beyond made my cat's at-home transition from this life to the next as calming and peaceful as possible. They were professional, compassionate, and personable. Unfortunately this was my only experience with Above and Beyond, but based on this one experience, I'll be sure to make this hospital my go-to healthcare facility with my next four-legged companion. Thank you all so much. Read Less
Janice Green
27 May 2015
REPORT
While I perceived the care was good, I discovered their record keeping wasn't. 4 ultrasounds and not a record of one. the only one that was recorded, was the last one performed, and stated the doctor ... Read More
While I perceived the care was good, I discovered their record keeping wasn't. 4 ultrasounds and not a record of one. the only one that was recorded, was the last one performed, and stated the doctor saw something but wasn't sure so she did not mention it to me. WTF, tell me you are not sure and I will go and get one done by someone with more experience. My dog was put down soon after due to the LARGE tumor observed by someone who did know what they were doing. Providing a service even if it is done at no charge, is not a service, if the person or persons doing it have no experience or confidence in what they are doing. I don't blame them for his death, that was going to happen either way. I just feel they can do better. While I called and told them he was put down late last year, I still get notices from them that he needs vaccines. Read Less
layo hernandez
16 May 2015
REPORT
I just took my 7 month dog in for nail trim and had a bad feeling about this place from the start....they dont know their prices....and definitely dont know how to treat a customer....they took her ba... Read More
I just took my 7 month dog in for nail trim and had a bad feeling about this place from the start....they dont know their prices....and definitely dont know how to treat a customer....they took her back to trim her nails and I could hear the vet yelling at her from the exam room....then I hear my dog cry...shortly after the vet comes back and tells me they have to "quarantine" my dog for rabies since she bit the vet and on top of that charge me $400 for the 10 days shes gonna stay there...needless to say I took her somewhere else to be "quarantined" immediately.....im taking legal measures in this case because no pet should be treated like that......highly regret coming to this place!!!..please take your pets somewhere else....pets are mistreated here!! Read Less
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