Animal Hospital Of Lubbock

In love with this place! I'm impressed with their prices, find them reasonable & cheap. Dr. Gonzalez, Samantha, & the rest of staff are AH-MAY-ZING!!! They're extremely patient (with me!) & informative. They not only saved my Roland but have him excellent care & even called (after he was able to come home) to check on him! We are going to take all of our kiddos here now from now on! Read Less

Great service however be ready to pay the big $$$$ above and beyond the initial quote. Not a Vet for fixed income folks or blue collar. And you gotta pay the "ransom" before you can see your "baby". This is the place for people who make the higher incomes not the place for ordinary jean and boots kinda folks. Told me to bring her back if my dog had complications...That ain't happening. Read Less

I love this place. Dr. C has been such a treasure since I bought my puppy that was sick when I got her. Each time I take her in she makes me feel like none of questions are dumb and like she's glad to see us. My puppy has had so many things go wrong with her since we got her having bought her from a puppy mill unknowingly. Hope couldn't have gotten through her parvo anywhere else and put up with me at the same time. Animal Hospital of Lubbock is the only place I will ever take another animal again. Read Less

We have been taking our 2 dogs to Dr. Gonzalez for around 5 years. She and her tech staff have taken great care of our pups and are consistently loving and supportive. We particularly appreciate that Dr. Gonzalez respects and understands our financial limits and works with us to keep costs down. That said, prices here are a little higher than other places we have heard about from friends. We find the quality of service and care is well worth it. Read Less

I travel from New Mexico just to be able to take my pets to Lubbock Animal Hospital. I always am greeted by friendly staff and they truly act like they care about my pets. I would not trust my pets' health with just anyone so I believe they are the best in Lubbock and frankly the best in the region. When it came time for my second Wolfhound's spay, I knew I needed a doctor who would research and pay attention to all the details and of course LAH did! Thank you for reasonable prices and quality care. Read Less

Love this place they are always friendly and so professional . They have taken care of my chiweenie samson since he was 6 weeks now we have another pup well definitely be taking her there as well. You won't regret going to them best Vet care an animal can receive . Read Less

Each time I take my do to my regular Veterinarian, they seem bothered or just to busy to see my dog. We pay monthly for service and again they make it seem as if we are imposing on them. The last time I took my dog in they said there was only one Veterinarian and that I could take my dog to the Animal Hospital of Lubbock. When we arrived I expected the same old service that I receive at my regular Veterinarian, but I was pleasantly surprised. Everyone was very nice and it did not seem to bother them that I came without an appointment. Dr. Laurel Linn was wonderful. The Vet Tech was wonderful. They seemed genuinely interested in my dog. The Doctor took time to speak with me about my dog. If you€re looking for a Veterinarian, I would highly recommend Dr. Linn and the Animal Hospital of Lubbock. They certainly have a new patient named Sadie. Read Less

First off, I have many different animals; from a Sphynx, dogs, reptiles, arachnids, and a conure. I have always had many different veterinarians in the Lubbock area because of the many different kinds of animals I have. Therefore, when I say this is one of the absolute best offices, I mean it from experience. Back in July 2016 one of my Great Danes was declining in health and I wanted to get an x-ray done. Her original veterinarian did not have the proper equipment to do that so they sent me to Animal Hospital of Lubbock. Dr. Carrothers there took care of Jade for me and I have not met a vet as knowledgeable, personable, and communicative as her. Dr. Carrothers and her office had always made the effort to put my heart and mind at ease at that time as I was losing one of my babies. Their techs are knowledgeable and their great with the animals. I don't trust many people with the care of my babies, but Animal Hospital of Lubbock, I do.Read Less

My beloved pet got out of the house and we didn't know it until Jan called. Two unknown women brought him to Jan at Animal Hospital. Jan found me after running the chip reader. I heard from both Jan and AKC Reunite about the same time, but Jan got in touch with me first. I am so thankful to have my pet!! Thanks to Jan!! Read Less

The octor is very rofessional, caring and friendly.  Have great faith of the medical care for my dog. However, the reception people are not friendly, a bit ho-hum and make us feel like we are too much trouble. I can see that their attitude would be a turn off for some folks. After all, first impressions count especially in a business. Read Less

I have 2 dogs. I bring them in every 6 mos. I have 1 dog get all his yearly shots, while the other recives a provo booster and then flip them on the next visit. I have done this for several years. When I came in the last time a vet tech came over to me and told me i didn't need to see a vet for a booster, she could save me money by just giving the dog the booster. I explained to her my other dog needed her full yearly exam. While holding the wrong dog's file she told me I just had that 6 mos ago. I told her that was the wrong dog. She ignored me and insulted me for the next 10 minutes, in the lobby, telling me she wasn't going to waste a vet's time for a booster. Then sh tried to take my dog from me to give him the booster, that dog is 130 lbs, saw i was upset, and refused to go with her. So she gave him his booster shot in the lobby and told the girl at the counter to check me out. I asked for both dogs records. It was clearly indicated that my 2nd dog needed everything. I asked to speak to someone else about my dog's appointment. They got me the same lady. It took them 2 days to have a manager call me to apologize. All they offered was 10% off my next visit. Don't waste your time.Read Less

While I've always received good service from Animal Hospital of Lubbock, I find it frustrating that I can't get an annual rabies vaccine for either of my two dogs without paying for an exam for both of my dogs ($90) for the unnecessary "service" of telling me that my dogs look healthy.Read Less

We love the Animal Hospital! The whole staff here are so good with our rescue Oscar. He is very timid and they are just wonderful with him.We have had to bring him in twice when he was under the weather and I couldn't ask for better care for our little boy. Thanks for being there for us whenever we need you guys, you all are the best Read Less

We've used this office for close to four years. We have three dogs and they've been wonderful every single time we've gone in. They've taken great care from my chiweenie having a severe allergic reaction earlier this year and recently our 1 year old Shepard mix had to have a canine extracted due to him breaking it. The prices are reasonable and I refuse to take my dogs anywhere else! Read Less

First time in this office. Really pleasant experience. The front office staff are friendly and professional. They were expecting me so I felt very welcome. Prices were discussed up front. The waiting area was comfortable and offered free refreshments for humans. The wait was a little long but was acceptable. The nurse was very caring toward my cat. I trusted her. The doctor came in and explained everything. I loved it. My human doctor doesn't spend that much time in the room. He answered all questions and was very relaxed. He even told some stories which made me feel relaxed. I did not feel rushed or hurried in any way. I got some food samples which I was very grateful for. All in all, a great experience. The wait was not the best, but everything else made it completely worth it. Read Less

We took our rescue dog Clank in this morning because he had an ear infection we saw Dr. Gonzales she was absolutely wonderful with him very gentle he didn't growl at her he trusted her he really felt safe with her. This was our first time going to the animal hospital and we will definitely be going back again ,great staff, just treated us so nice thank you so much for treating Clank as nice as you did. Read Less

This is the best veterinary clinic/hospital we have ever been to. We've seen just about all the different Dr's and they were all amazing. The staff is super friendly and really care not only your pet but you as the pet owner. I highly recommend these guys! Read Less

Our family has gone to this place forever & we LOVE Dr. Carrothers! She is so passionate about what she does & truly cares for the animals! Our family appreciates all that she has done for us. She's a caring doctor who will take excellent care of your pet! Great place to take your pets for any of their needs! We have taken our dogs for nail trims, teeth cleanings, emergencies, and more and they're always taken good care of us! Read Less

I have been a patron of Animal Hospital of Lubbock for 18 years. They are the best! I have seen two furry friends through their lifespans with Dr. Richards and have seen all of the doctors at one time or another. They are compassionate, up-to-date on new treatments and practices, and always quite helpful. The staff is awesome and the vet techs are as well! Thanks for all you do. Read Less

We have used Animal Hospital of Lubbock for over 15 years and would not go anywhere else. We have lost several pets over the years and the staff was so wonderful and sensitive at this difficult time. They have also been great at helping us take care of a dog with diabetes. Everyone that works there really cares. Read Less

I have been going to the Animal Hospital of Lubbock for 30 years. I'm an animal lover, so I've made many trips to this clinic. During this time, I've had the awesome experience of owning Yorkies, a Newfoundland, Australian Cattle Dog (Blue Heeler), Australian Shepherd, Louisiana Catahoula Leopard, Pomeranian, and the Exotic Short Hair Persian. During my most recent visit to the AHL, I brought my 16 year old Yorkie in due to near drowning/hypothermia. Dr. Amy Gonzales was so professional, knowledgeable, and comforting with her explanation of what could result due to exposure to conditions of this nature. Dr. Gonzales very readily kept Mollie in the oxygen cage in an attempt to save her life and help Mollie continue to live. In the end, the cold water and near drowning was just too much for my sweet baby, Mollie. Dr. Gonzales was very compassionate, comforting and honest with me, and helped my husband and I make the right decision for her. I cannot express how much I appreciate this clinic. I love each and every doctor there, some even from the past: Jones, Linn, Hankinson, Long, and now Dr. Gonzales. Thank you so much, I love my babies so much and will always continue to keep them healthy at AHL. Respectfully, Kelli Taylor Stanford Read Less

I don't normally post reviews, but today I had the most exceptional service! I've been a customer for 8 years and have always had good service, but today JC and Dr. Richards went above and beyond. I have a large dog and he looks and sounds intimidating, but really, he's a big old baby. He's actually quite scared of people and he growls when he's around them because he's scared. His growls scare off a lot of people, but Dr. Richards and JC took the time to just be still with Max so he could get to know them. Their understanding of the situation and their patience with him was touching. They were both great--I would have never imagined anyone would have taken the time to do that. I am very impressed! Read Less

My experience has always been great!!! The ladies who helped me, Taylor, and Jessica are amazing and J. C., the Vet Tech that help is just great. I love everyone there. They always call me by name and are so kind.Read Less

I brought two cats in for a routine teeth cleaning and it ended in a week long nightmare. Zeus, the male cat, had issues almost immediately after I brought him home. Hera, the female had issues a couple days later. After the cleaning, I was told that Zeus had to have two of his teeth pulled, and Hera, just one. When I brought both cats home, Zeus didn't want to eat and just slept all day. I thought it was just the recovery from the surgery that had him feeling strange, so I just gave him pain medication as instructed and let him sleep. The next day, he didn't move or want to eat much. He pretty much didn't move from his spot and was lethargic the whole day. Later that night it started to get worse. Zeus started shaking with a high fever and drooling a lot. I didn't want to wait till morning since he stopped eating and I didn't want him to end up with Hepatic Lipidosis. All the signs were there, Lethargy, Depression, Weight Loss, Excessive thirst and urination. So naturally I got worried and didn't want to wait till after the Christmas Holiday to get him some help. I went to the Small Animal Emergency Clinic in the middle of the night and they immediately put him on IV's and told me he had a fever. The next day they transferred Zeus to Animal Medical Center across the street from Animal Hospital of Lubbock. After a couple scans of Zeus's mouth, the doctor at Animal Medical Center told me the reason Zeus is in so much pain is because the roots from the teeth were left in his mouth after the teeth were extracted. Apparently, what Dr. Gonzales at Animal Hospital of Lubbock did was called a Crown Amputation. This is were they take the top part of the tooth off and leave the root in. Naturally I didn't know why this type of procedure was done so I called Animal Hospital of Lubbock and was told by Dr. Gonzales that she didn't see any reason to remove the root as the scans she had didn't show the need to do so. Animal Medical Center kept Zeus a couple nights and had him on IV fluids and syringe fed him because he wouldn't eat on his own. They were very helpful and explained the entire situation to me and even consulted a doctor at Texas A&M to get his advice on what should be done. Everyone agreed that the roots should have been removed. I ended up having to go to a Specialist in Dallas, TX to have the roots removed correctly, seeing as the original procedure wasn't done properly. I was told that only an animal dental specialist has the proper tools to do the procedure. When I called and talked to Debbie (Office Manager) and Dr. Jones at Animal Hospital of Lubbock, they both agreed with Dr. Gonzales and said that she told them that she didn't see any roots on the scans. So, because their equipment didn't show the roots, Dr. Gonzales did everything the way it should have been done with the equipment they had on hand. At first I was told that a crown extraction was done, but then the story changed to "our scans didn't show any roots". Since they didn't see the roots because of their crappy equipment, they are not at fault. THAT MAKES SENSE! Hera, the female cat, had one tooth pulled. About 4 days after the procedure she didn't seem to want to eat. I decided to take her to Animal Medical Center were Zeus was on IV fluids to have her checked out as well. The doctor found that the tooth next to the one that was removed was extremely loose and needed to be taken out. It was basically hanging by a thread and was the reason Hera didn't want to eat. He took the tooth out and did a scan of her jaw and told me she had a fractured mandibular symphysis. I wonder how that happen? When I took Zeus to Dallas, I brought Hera along to have them look at her fractured jaw, turns out, she had to have 8 more teeth removed because she had an infection in her jaw. So to recap, both cats were healthy when I brought them in for a routine cleaning, but both left in worse shape than when they came in. Cutting corners to save money puts animal lives in danger. If this place can't pull teeth properly, DON'T DO THE PROCEDURE IN THE FIRST PLACE! Read Less

My pet rat was very sick and I took it to these guys. Yes I had a pet rat while the other guys I called suggested to just put Smudge to sleep they were the only ones that to the time to try to save her. I battled cancer and she was my chemotherapy partner.she sat in my lap and greeted me with love.they took every measure to make her better. When we decided she could not be saved because she had contracted a vires that had encased her lungs they made her comfortable and consoled me. They care for my dog Apple too and always go above and beyond to meet my needs and care for my animals. Read Less