Saturdays are walk in only. They will not take your dog in the order he or she was checked in. They base the order on the way they feel about the particular dog. Very unprofessional behavior. I expected better operational procedure from a place with such high reviews. I would recommend anywhere else. Literally anywhere. Read Less

Three weeks ago I had my cat declawed and he is still not fully healed. A week after his surgery, I took him back because he chewed on one of his paws, causing a little bleeding. The female vet took all the glue out on his one paw and told me to just let the blood scab over and she noted that the one paw had a bad reaction to the glue. A week after that, I brought him back and the male vet pulled all the scabs off, FULLY opening all his wounds, causing him to bleed greatly. Then the male vet proceeded to put more glue back in the holes. The male vet had an awful attitude and kept trying to make light of the situation in insensitive ways. He kept saying that not all cats respond well to this type of surgery and compared it to him getting knee surgery. He said something like" I had my right knee replaced and they had to go back in and fix it and it's never been the same, so when my doctor said I needed my left knee done, I told him there was no way I was letting them do that to my other knee". This was not reassuring whatsoever because it made me feel like they had done something wrong on their part. They were not gentle with my cat and some of the nurses seemed clueless. When they took my cat back to put more bandages on, I could hear him screaming from the room. When I first brought my cat to this place I trusted them to know what they were doing and they seemed like they would take care of my cat. Instead, they have continued to halt his healing process and anger me. The male vet needs to learn some manners and they need to learn to be more gentle with other peoples animals. After they reopened my cats wounds TWICE, I decided to take him to someone more qualified. I went to the University Animal Hospital and they were very gentle with my cat, and instead of picking off his scabs, he gave me the go ahead to clean his paws and allow the scabs to fall off on their own. I'm sure that if I had taken him back to this awful place, they would of just picked the scabs away once more. Please, save your animal from pain and suffering and take them somewhere else! Read Less

We were on our way home near San Antonio from New Mexico when our dog threw up in the car. Called this clinic Saturday morning and they had us come in almost right away. Diagnosed kidney failure and gave meds to keep her comfortable until we could get home. Very compassionate vet and staff. If we lived in the area, we would use them all the time. Read Less

Made appointment to have dog spayed. Got there and they had no record of an appointment. Had told me price was $145 and in the office said it was $221. If they can't keep track in the office I'd never let them touch my dogs.Read Less

Honestly I don't like this vet at all, I've taken my dogs here a lot for the past 5 years. The staff is really nice but the actual vet seemed like if I wasn't willing to spend $1,000 he wasn't very interested in my animals. I felt so uncomfortable there. He was just a rude old bastard. Read Less

I thought those that became doctors. Did it to help others. My mother used this clinic for many years. So when my cat became sick my first instinct was to call them, I tired to explain my situation and that I would pay in installments; because I am disabled with limited monthly income. ( Even humans get to go to the hospital and can be billed. ) They denied me the help and my cat died 7/5/2016. All because MONEY was more important then a member of my family. I would have paid any amount till the end of time but they didn't care. Read Less

Really good experience here. I had a short way and a very friendly staff. That did a great job of helping me out with what I needed for my dog. She also mentioned some other things that could help her a long time that I've used. Read Less

We took our little dog Rhubie here and we are so glad we did. Dr Bullard too excellent care of her in the short amount of time he was able to. When she became too sick and we had to make the hard decision of letting her go, Dr Bullard and staff showed compassion and caring towards Rhubie and us. They helped us with everything. I highly recommend this clinic and when it's time for another pet, we will definitely be back. Read Less

I originally chose this vet because it was close to my house. After several visits where we sceduled appts and had to wait an hour to be seen. They would put us in a small room and have us wait for an hour it was insane. The receptionists were never clear about the prices. It was never what was originally was quoted, or even close for that matter. Read Less

I just love bringing my pet Elvis to this awesome vet clinic!! Elvis just loves his vet April! She is so loving, caring, she will always comfort Elvis especially when he is not feeling well. The entire staff here is friendly and very helpful. Read Less

This is not meant to be a "trashing" of this particular vet, but rather an honest accounting of my family's experiences over the years we had been going to this establishment. My wife and I are loving pet guardians. We waited a long time and let a lot of things - big and small - slide with them for the simple fact that this was our very first vet and we stayed with them out of a certain familiarity and even loyalty. This was a big mistake on my part and an incredible disservice to our beloved four legged family. The first issues we began to have with our vet was an indifferent attitude about the lives of our kitties. The gentleman who operates this establishment - an older no-nonsense sort - is severely lacking in what might best be called a good "bed side manner." To wit: When explaining to him about health concerns we were having with our second oldest kitty we were told - and this is a direct quote - "It will be impossible to absolutely determine what the source of her eating issues are without performing an autopsy." OUCH. Now this might very well have been true, but come on, I think any loving pet guardian expects honesty, but there is a right way and a wrong way to impart thoughts and medical advice. Telling us to our faces that an autopsy performed on our little kitty is the only real way to solve a medical problem is lacking in the very definition of grace, compassion and class. At another time we were told by this same "gentleman" that - and again, this is a direct quote - "owning a cat or a dog is like owning a car: sometimes you have to trade in a defective or faulty one for a brand new model with no issues." Really? This might fly with some of the more hard-lined and emotionless pet owners who view their animals as nothing more than patio furniture, but to any reasonable, caring and loving owner who views their pets as members of their family, this is not at all acceptable. Our animals are NOT property, but rather they are living and breathing creatures just like us that are capable of an unlimited supply of love. This vet owner's philosophies might be best kept at the local country club while he sits around and talks shop with the "boys." If you are in this line of work, compassion, understanding and love are the order of the day, NOT the exception. The event that finally inspired us to depart this vet and find a new and more loving care giver for our family was the death of our little kitty cat. She was taken in for a routine dental cleaning. Prior to this visit she had been diagnosed by another vet in town as having stomatitis, a condition which can create moderate to severe swelling of your pet's gums. It is manageable if jumped on right away. Our kitty had just been diagnosed and put on a regimen of prenesalone. Along with that, she was given a shot of an antibiotic to combat this. The result? Her health took a MAJOR turn for the better. Dental cleanings are often recommended to help alleviate this condition. After a week on her new regimen, we took her to our old vet for the cleaning who we feel acted irresponsibly in the handling of her condition. The vet gave our little girl another shot of antibiotics, assured us that at the same time as all of this it would be perfectly fine to also give her her annual CVR/C and leukemia shots on top of all of this. The end result? We took in a relatively healthy and happy kitty that morning and, within less than 24 hours, she was dead. Coincidence? If you choose to believe that then you are entitled to, but we think otherwise. Oh, and the vet who performed this cleaning and administered her shots that day? NEVER called us back to check up on things. I know this particular institution has a LARGE number of supporters. Good. Again, you are entitled to your own thoughts and opinions. BUT...PLEASE...Keep our review of what has happened to our little family in mind if searching around for veterinary care for your doggy or kitty. If only one person takes this review under careful thought and advisement then our pet's death will not have been in vain. Read Less

I take my 3 dogs here, 2 pit bulls and a lab mix. Staff is very friendly and extremely helpful. The wait is kind of long towards the end of the day, but mornings are very in and out. They made sure to state my mix dog as a lab mix instead of pit bull mix so that we could have him in our apartment building. My puppy had a visit recently and I forgot to show the dr this weird spot on her belly.. Went back after we had already left the visit and they saw us immediately with no extra charge. Took very very good care of my oldest dog when she got fixed in April. Wonderful place! Highly recommendedRead Less

I have been taking my little girl here since I picked her out of her litter. They have a solid staff that are friendly and professional. They always remember my dog's name and take their jobs seriously. Both vets are very professional. The female doctor is a bit rigid, but I cling to any business that takes their profession seriously. I would like a little more interaction with the doctors, but other than that they are good people working hard. I appreciate them very much.They send reminders whenever she needs to have her shots updated by mail. Their prices are very reasonable, in my opinion. I had my dog spayed here and they had add on options that I found very helpful, like laser incision and blood testing. I am not a casual dog owner. I do not let just anyone care for her, but I still am comfortable leaving her in their care. Read Less