Mesa Verde Animal Clinic

Brought my baby here for her shots. Dr was very nice and knowledgeable. When he came into the room he took a couple minutes to talk to my girl and calm her down before he started the examination. It made a very big difference. I was very impressed. Read Less

I did not even make it through filling out the paperwork. They required a SSN and a Drivers License number. I told them I would not give them a SSN, They do not need it because there is no insurance or medicare. They told me that would be ok but they would not treat my dog for emergencies or take a check without it. so I canceled my appointment and walked out. Read Less

I can’t say enough positive things about Dr. Smetak and Mesa Verde Animal Clinic. Compassionate, warm, and loving to my babies...as well as more than capable, savvy, and extremely knowledgeable. As a research scientist, I’m a tough critic. Dr. Smetak is not only the vet I completely entrust with the care of my fur babies, she’s the best vet I’ve ever had. Period. Read Less

BEWARE!! I have been to this vet possibly a hand full of times. The times before this last time were great! No issues with staff or doctors. Made me feel comfortable and like they knew what they were doing. This last time though.... was much worse. I took my pet for the first time to this vet to get his yearly vaccinations. I even had all of his shots before so they knew what to give him. He is a 5lb yorkie. They gave him about 4 shots in the same area on his neck and cleaned his glands. The next day I noticed he hadn't eaten his food and he had vomited. I figured he was just having a reaction to the meds so I left it alone. The days after weren't so bad he ate a little more but still hadn't been his playful self. I called the vet yesterday because I noticed he has a lump on his neck where he was given his shots. The lady at the front desk persisted to tell me it wasn't the shots he received and he must have gotten into something at home, while being pretty rude about it also saying she'd have to double book me cause the vet is very busy today. So I left it and hoped he'd get better. WELL... Today I woke up to him vomiting everywhere and he had diarrhea. I called the vet once again. I was upset so I had a higher pitch voice hoping they understood my concern. AGAIN I was told I was gnna be double booked and that the receptionist is more than positive it wasn't the shots that were given to him. She offered to let me talk to the vet herself and I said yes I would like to talk to her and the receptionist said well you can't cause she's in surgery right now, you're gnna have to wait until your appointment. So after all of my being upset and trying to figure out what could possibly be wrong with my dog I told the receptionist I'm gnna have to take my business elsewhere and sarcastically thanked her for her help and she hung up on me very quickly. WHO WOULD WANT TO TAKE THEIR PET TO A VET WHO WONT EVEN TAKE RESPONSIBILITY FOR THEIR OWN FAULT!! I will be taking my service elsewhere. To greenbelt vet. I have had service with them before for a very very sick animal and they were nothing but kind and helpful through the whole process. So thank you Mesa Verde for helping me make a decision on which vet NOT to use. Read Less

Thank you so much for your time and care on a last-minute call for our Scout Man. From the front office to the back office everyone is so kind and helpful and always smiling. Your prices are reasonable and everybody was so sweet to my girls Read Less

The story I read about the Great Dane is awful!! I can't even imagine how hard it would have been not to be able to see your own dog knowing they were in such pain and depressed! The Doctors cold hearted shrugs are unacceptable! At Town and Country the Vets are amazing and took great care of our dog Sam! I am going to make sure that this story is shared on Facebook no pet owner should ever have to go through something like this ever!!Read Less

This clinic has always been very kind to all the animals i have seen taken in. They do everything possible to help the people they can as well as their fur babies. As far as I know they are some of the most caring and compassionate people I have ever met. I will always recommend this clinic and the amazing work that the Drs do. Both of my dogs have been in for a spay and neuter with no complications as well as shots and etc. I always leave absolutely happy with their work! Read Less

I am putting this review here to educate new owners like us and possibly save a life in the future. We dropped our year and a half year old Great Dane off for a spay appointment and within 24 hours our dog was dead. We were told she had bloody stool, and wouldn't stand. We were told someone would stay with her and do whatever necessary to save her, but we found after she had passed that she was left to die a slow and painful death, alone and scared. We were denied access to our dog during office hours and after. We weren't allowed to see our poor girl until after she passed. I was denied by three people for her records when I requested they be typed in a legible format. (Please find the full timeline of events on my personal fb page or in comments for more details) Read Less

A very dear friend and puppy buyer of mine, lost her perfectly healthy 1 1/2 year old Great Dane at the hands of this vet after a simple spay surgery. It is our strong belief that she was bleeding internally and was left to die by the veterinarian in charge after ignoring bloody stools and lethargic symptoms. All she did was hook her up to an iv of normal saline and left then came back in the morning to find that she had passed away. When the owner started questioning her she just shrugged her shoulders like she could care less. She is a heartless woman and vet and should never be able to take care of anyone's pets ever again. Read Less

Horrable experience! They LOST my dogs remains!!!! We have used Mesa Verde for a few years for our pets. They have always seemed competent. They are trully over crowded with animals and staff. Maybe that is there problem. Until reciently we thought they were a decient establishment. After nine years with our dog we lost him in their care. I can not say if it was their fault or not but after how they treated his remains it is uncertain to me that they are not responsible! We decided to have him cremated at one of two locations in this area (there is a third location that picks up from them and cremates. Its the pound!). That was on January 4th. Every week my wife or I would call to see if they had him back. Every week they would say "No, but we will call you when he gets here". This happend for four weeks! It never dawned on them to check up on the situation. So on the fourth week I decided to call the crematory directly and at a huge surprise they told me they didn't have him!!!! They assured me that they always return the remains within 24-48 hours. I asked them to check their records and they did. They could not find anything. I called Mesa Verde and told them the situation and then i went in to talk to them! I talked to the owner and several employees. None of which could tell me where my do was. I was upset! They called both creamatories. This went on for hours and nothing came of it. Then at night (6:45pm) the front desk called me and assured me that they found my dog in a cooler behind the freezer. "An intern must have put him there" they said. So I went in first thing in the morning to verify it was my dog they found in a cooler after a month of sitting before the crematory picked him up. I guess they thought I would just take their word for it and let them cremate him without me seeing. So when I showed up the vet came up front and said "Sorry we still can't find your dog". Apperantly her staff was hoping they could make me happy by giving me some random dogs ashes and never told the owner/vet!!!! Or she atleast acted that she didn't know. They have zero accountability control! They clearly have no idea who takes the dogs. They simply label them and let who ever they think should take them, take them! Without checking. With this level of incompatants this is why I can not truly say they are not at fault for my dogs passing. Maybe they assumed he would be checked on by someone at night while recovering and it never happened! Who knows! But I do know that they will try to trick you with another dogs remains if you do not physically check before pickup! The horrable part about this is in the beginning I even told the vet/owner I do not want another dogs remains being passed on to me just for false closure. She assured me her astablishment would NEVER do that!!! Well they just tried to! Read Less

They were so nice when I called and set an appointment! Understandable and quick! Mist places we called they were rude and didn't want to take a second to explain but the lady who I talked to was wonderful. Thank you, keep up the good work!Read Less

We took our dogs there for the first time yesterday and were very impressed with the staff and prices. Everyone was so helpful, kind and seemed to truly enjoy their jobs. Goodbye Greenbelt, we'll be going here from now on! Read Less

The best, most caring group of people you will ever meet! Dr Smetak goes above and beyond for our sweet babies. We adore her, as well as her fabulous staff! So thankful for these wonderful people, and we're blessed to have found them.Read Less