Outstanding vet. I've used Shannon for years. Doc Morgan has even come to our house to help put down my aged rottie who he had help extend her life with a great treatment plan. When the day came that she was now suffering she was treated with great care and dignity. A month ago, Morgan stayed late to help with an emergency C Section, then returned that night so we could take Mom and pups home. I could go on and on with the fabulous service, expertise and great staff. Sue knows all animals by babe on sight and is a pro at getting you in to doc no matter what. Thank you Morgan for your years of taking great care of our beloved furry family. Just outstanding! Sean Yonts Read Less

I am the mother and grandmother, of Shannon Dilulo and her daughter. They were in traffic that was moving slower than normal, due to the fact that a dog had been hit by a car and was in the road. The continuous traffic, would have to swerve around the animal to avoid hitting it again. When my daughter and granddaughter approached, they were shocked that the dog was STILL ALIVE! No one even caring, much less the person who hit it in the first place, to even check if it was STILL ALIVE! They immediately stopped to help. After they got it into their vehicle, my granddaughter (who, has wanted to be a vet in all of her 14 years), "googled" the nearest veterinarian. The first and nearest one, Shannon Animal Hospital, on Big Spring St. The chain of events from the moment this dog was hit by a car, till that poor, broken, hurt dog took it's last breath, should be of great concern to all of us. I can't even write the words of how I'm feeling about this so called "animal hospital". To all of the staff that participated in the extremely poor behavior and lack of empathy for what you are supposed to have built your business around, an ANIMAL in need, are clearly in need of a refresher course in why you are there. Shame on you, for what I hope is not irreparable damage, by your utter disregard for this dogs life, that was witnessed by my granddaughter. Shame on all of you! You may want to consider changing your business name and not including the word, "hospital". A hospital is where you take the hurt and sick. Thank you, my daughter and granddaughter...you absolutely did the right thing. God bless you for that. Read Less

Shame on the owners and staff for creating an environment that so uncaring and willing to turn their backs on the animals they say they care about. My daughter and I saw a dog on the road who had been hit and was still alive. We pulled over and took it to the nearest vet we could find. When we came into this clinic and told them what had happened we were told they didn't know if they could take the dog in because they are a private facility. Then they asked if I was a client of theirs. I hope you can all imagine what that sounded like to someone helping a living animal in need, who was clearly in need of attention. I also hope you can imagine what that was like having my child look at me and ask what you were meaning by that and why you were not helping this dog. I had to explain in so many words that you pretty much didn't want to take in a dog you were not getting paid for. My daughter and I are both lovers if animals and were appalled at the response to this. For a place that caters to animals this was a disgusting display of their lack of consideration for the animal lying there in need. There are so many people that take in and help not expecting anything in return, and I guess we were wrong to think a vet clinic would care about this dog. Anyone who works with animals, especially on a daily basis should at least care to a certain extent. The staff began asking each other and then the people in back if it would be okay to take this animal. When they finally decided they would they assured me they would do what they could. What is sad is that I do not believe they did much of anything to save the dog or to find the owners. Shame on you for handling a situation like this so disturbingly. As I am sure they do not care about this post I hope that whoever reads this does. I truly hope this staff changes and they see how clearly wrong they were in this situation. Read Less

My husband found a kitten this morning on the way to work.  The kitten was bleeding from its nose and he was not sure how badly it was hurt.  These people would not even look at the kitten.  He was willing to pay whatever they wanted, he just cant stand to see an animal in pain.  He was turned away.  What an awful way to be.  How cold hearted.  I would not ever bring my animals to people who were so unkind. Read Less

That lady at the front who answers the phone, RUDE!!!!!!! Interrupted me when I was trying to ask questions about putting my 10-year-old St. Bernard down. Didn't care just told me to hold so I hung up. I'm not even sure why I attempted to call them after reading has to reviews. Go somewhere else. Anywhere else Read Less

So many of my friends had recommended his clinic because they said the doctor is top of the line, so I called them to explain to them my problem, how and why I no longer wanted to take my baby to Mesa Verde and how it's VERY hard for me to put my faith into, and trust any vetenarian the lady on the phone would not even hear me out for a few seconds before she said "Um we are no longer accepting patients, we are full" I said well can I call back next time my dogs need a vet and see if y'all are st...""...(interrupting me) we have been full for two years, you probably won't be able to get in for another couple of years, okay?" and I can't really type out her attitude, but she had one... so because my dog and I were not patients, she didn't have to be nice and talk to me kindly... if this doctor is as great as my friends and family give her/him credit for being I think it's time for A new whatever that lady was.Read Less

We have been taking our pets there for over 15 years and have never had any issues. Both the front desk staff and the vets are always friendly and treat you/your pets like family. Glad I managed to find such an awesome vet. Read Less

We have been bringing our dogs here for over 15 years. Doctors Adkins and Brown are very thorough and attentive. Dr. Brown is our personal favorite-- very down to Earth and knowledgable. I moved out of state for several years and continued to call him for second opinions regarding my dogs. The nurses always took my calls and talked to him when needed, and then got back to me. I'm pretty sure I even spoke with him directly on occasion. This says a lot about Dr. Brown's caring personality, because the practice is always very busy! I've always felt like the vets and techs treat us like family. The clinic itself is modest but that's how they keep costs so affordable! I recommend Shannon to everyone. Read Less

I loooove the vets and the price of everything but I cannot stand one of the women who works as a receptionist and acts like a total grumpy witch for lack of a better word every time me and my other young girlfriends go in or call. I wish they'd fire her because then they'd be perfect! Read Less

Worth a call, but they apparently aren't taking new clients. My family has used Shannon my entire life, they're great. However, I got my own dog and I called to schedule an appt. Turns out, they're not taking any new clients, luckily I can get my mother to take him in. They're prices are great, their vets are awesome but, I had to rate them bad because if my parents hadn't been clients I wouldn't have been able to use them and you probably won't be able to either. Read Less

We were going to Shannon Animal Hospital with our two dogs for the last 3yrs when were residing in Midland and I have to say, the only thing we'll miss about Midland are the vets and staff here at this facility. They treated my dogs as if they were their own. Their prices are unbeatable in the area and they don't do anything unless absolutely necessary. We've even brought in dogs we've found to have them checked over and they evaluated them free of charge. You can tell these vets have a passion for caring for animals. They go above and beyond and make every effort to put both you and your pets at ease. We'll miss you guys and thank you for taking such great care of us :) Read Less

I've been using Shannon Animal Hospital for my pets since I moved back to Midland in 2011. They have always been considerate and caring with my animals (I have two dogs and five cats), even when the cats weren't particularly charming to the vet staff. I had to call today about a kitten I found, and even though it's been over a year since I was in last, they immediately worked me in for this afternoon, and were even willing to work with me on payment until Friday. I HIGHLY recommend this clinic. If you can get in during the rare times they're taking new patients, do so! You won't regret it. Read Less

We currently have 5 dogs, and we've been going to Shannon for about 10 years.  The vets and staff at Shannon are SO kind!  They take good care of our pets, and they strive to keep costs down.  They genuinely love the animals they care for, and they answer all my questions readily.  I appreciate their professionalism and care for all our pets. Read Less

Would be an excellent vet, but unfortunately, they only keep your records on your pets for a year, so if you are unfortunate enough to have a healthy pet, when they do eventually need to go to the vet, they will no longer have your records and then inform you that they are a closed practice. Read Less