We are a family operated business that treats cats, dogs, horses, exotics, and goats. Dr. Robertson, the founder and owner of the hospital, has practiced at Angel Vet Clinic since 1963. He has two associates, his youngest daughter Dr. Becky Battershell and her husband Dr. Jeff Battershell. Dr. Robertson also has a special interest in South African Boer goats.
Reviews
howard tarpley
25 Jan 2020
REPORT
From not checking animals to putting down a litter of puppies that were in for their first set of shots this place is trash.
Luis Gavaldon
30 Jun 2018
REPORT
I'm surprised it didn't smell like a kennel when we went in to the lobby like most other places. The staff really keeps it well maintained here. Currently have my Pug here needing blood transfusion an... Read More
I'm surprised it didn't smell like a kennel when we went in to the lobby like most other places. The staff really keeps it well maintained here. Currently have my Pug here needing blood transfusion and she is looking better as of day 7. Can't wait till she is home again. Read Less
Cindy Allison
3 Jun 2018
REPORT
Great vet clinic! Very professional, caring people working there. I always get right in and always recieve the best care. Front desk is very sweet and they always have a smile and pleasant attitude! Y... Read More
Great vet clinic! Very professional, caring people working there. I always get right in and always recieve the best care. Front desk is very sweet and they always have a smile and pleasant attitude! You can definitely tell that they love animals❤ Read Less
Kathleen Janin
16 May 2018
REPORT
Made sure I made an appointment, showed up 1/2 hour early to fill out paper work, my appointment time came and went, and about 45 min later we got seen. But dont be upset about this, I tell you why..... Read More
Made sure I made an appointment, showed up 1/2 hour early to fill out paper work, my appointment time came and went, and about 45 min later we got seen. But dont be upset about this, I tell you why....these people here care very much for the pets, and they take emergencies very seriously! So after watching the employees and doctors taking in emergencies, it occurred to me....I didn't have an emergency! And I am glad to wait so those precious animals can get the treatment they need! Thanks Angel's Vet!
So please remember to be patient, they are doing everything they can to get you and your loved one(s) seen..... Read Less
Jane Maskill-Rodriguez
14 May 2018
REPORT
They were so good to my girl. My baby is big and looks vicious BUT she is the sweetest American Bully ever. They understood our concerns and help her feel better.
April Graham
7 May 2018
REPORT
Crazy busy, but best vet care I've found in the area. My dog was attacked and severely mauled. Thanks to these doctors, he's almost fully healed with no complications less than two weeks later. They'r... Read More
Crazy busy, but best vet care I've found in the area. My dog was attacked and severely mauled. Thanks to these doctors, he's almost fully healed with no complications less than two weeks later. They're worth the drive. Read Less
M. J. Garcia
6 May 2018
REPORT
Dr. Becky is an excellent vet, bar none! She is highly skilled and cares deeply for each pet and the owner. The entire staff is highly qualified and compassionate a
James Miller
21 Apr 2018
REPORT
My dog was hit by a truck, so I took him here as it was an emergency. The vets and techs are top tier. They are great listeners, were genuinely concerned for my animal, and effectively treated my dog ... Read More
My dog was hit by a truck, so I took him here as it was an emergency. The vets and techs are top tier. They are great listeners, were genuinely concerned for my animal, and effectively treated my dog despite the severity of the injury. They were very patient despite me having a million questions and the bill was not nearly as bad as I thought it would be. As far as the office staff, two of the ladies were a bit grouchy but maybe the facility being extremely busy had something to do with that (stress?). Overall, my dog received quality care for a severe injury at a very affordable price and I could not be more satisfied. They accept Care Credit AND offer promotional financing for Care Credit card holders.I absolutely will be returning. Read Less
Jan Bivins
11 Apr 2018
REPORT
Have been going here for 56 years. Always good. Busy yes. Have to wait sometimes. They always take care of my 4 legged kids the best. I appreciate their love and caring.
Jana Bender
4 Mar 2018
REPORT
I have been going to Angel vets with my dogs since 1994. Staff is excellent and my mini schnauzer who was killed by another dog last year was treated like family. Dr. Andy was wonderful with my fur ba... Read More
I have been going to Angel vets with my dogs since 1994. Staff is excellent and my mini schnauzer who was killed by another dog last year was treated like family. Dr. Andy was wonderful with my fur baby and now that I have another mini schnauzer puppy I feel so comfortable knowing that Dr Andy and Dr Laura treat him wonderfully. When we wait in the lobby as Dr Andy brings other charts to the front if he sees my pup he always greets us and when he sees us he is sure to explain any treatments needed and handles my not so happy puppy with care . Read Less
Caroline D.
11 May 2017
REPORT
I had read previous reviews and figured I could wait 30 minutes to get in for a well priced, good vet appointment. No. I waited an hour past when my appointment was scheduled, just to be told it would... Read More
I had read previous reviews and figured I could wait 30 minutes to get in for a well priced, good vet appointment. No. I waited an hour past when my appointment was scheduled, just to be told it would "be at least another half hour". There isn't a point in scheduling an appointment here, because you're going to wait an exorbitant amount of time either way. I finally just walked out with my dog before being seen, and will be taking my pup somewhere more professional and timely. Not pleased at all. Read Less
Patty Levario
23 Apr 2017
REPORT
Love the staff. Always very attentive.
Davidand D.
19 Apr 2017
REPORT
I love this place!! Yes the wait is long but the waiting room is usually full! People with appointments SHOULD get in first, that's courtesy! I've went with and without an appointment, the wait is wel... Read More
I love this place!! Yes the wait is long but the waiting room is usually full! People with appointments SHOULD get in first, that's courtesy! I've went with and without an appointment, the wait is well worth it!! Also, they're remodeling so they're working on it! Read Less
Rex Roghair
13 Apr 2017
REPORT
Been Going Here 15 years, last time I went had to wait 2 hrs, got Lost in the Shuffle, Asked Receptionist about it. She was Rude, so I Left. Will never go Back.
Ricky Butler
18 Mar 2017
REPORT
Very good help except for waiting to be seen. Applied for credit care and paperwork got lost. Currently treating my rottweiler puppy, Beast, for parvos. Not happy about having to redo credit care a... Read More
Very good help except for waiting to be seen. Applied for credit care and paperwork got lost. Currently treating my rottweiler puppy, Beast, for parvos. Not happy about having to redo credit care application. And parking is terrible. Read Less
Susie Simmons
18 Feb 2017
REPORT
I walked into Angel Vet Clinic the very first time in 1980. There was about 6 years that I went somewhere else, but it was not a quality or care issue. I then went back to Angel in 2006! I have alway... Read More
I walked into Angel Vet Clinic the very first time in 1980. There was about 6 years that I went somewhere else, but it was not a quality or care issue. I then went back to Angel in 2006! I have always received quality care for my beloved pets, always been able to call a vet for cares and concerns, and have been through several pet emergencies over the years. Dr. Becky was my friend in school and i was extremely happy to learn she had gone to vet school. She has helped me send several geriatric animals over the Rainbow Bridge with care and compassion and love to try everything we could before letting them go! We even recently had a traumatic accident where our 2 year old Coonhound climbed our fence and got ran over. We thought maybe he would ultimately lose his leg. Thankfully, 8 weeks later we removed the bandage, got off of all meds, and has almost completely healed! Thanks to the work and great communication of Dr. Jeff, Dr. Andrew, and the great techs...we made it through a really bad time! Yes, sometimes the wait is long and the office staff gets stressed, but I know my babies are going to receive quality care when they are seen. I LOVE Angel Veterinary Clinic!Read Less
Elizabeth Guerra
17 Jan 2017
REPORT
Dr. Jeff Battershell has been currently caring for my fur baby as she is really ill. I'm not sure if she is going to make it but I would take any of my future fur babies to him. He's been great with m... Read More
Dr. Jeff Battershell has been currently caring for my fur baby as she is really ill. I'm not sure if she is going to make it but I would take any of my future fur babies to him. He's been great with my Juneau and has been really good with explaining her situation so that I can make an informed decision. Read Less
Cristina Gonzalez
14 Jan 2017
REPORT
I've only had small animals (cat; dog) and have come here for years and really appreciate the entire staff, because they really try to help all the animals. I have seen horse stables in the back, but ... Read More
I've only had small animals (cat; dog) and have come here for years and really appreciate the entire staff, because they really try to help all the animals. I have seen horse stables in the back, but I'm not sure if they take other large animals. Staff is friendly, caring, and will try to answer all your questions. Would recommemd. I think the pricing is reasonable/good. Read Less
Monica Sloan
28 Dec 2016
REPORT
I have ferrets and Dr. Becky is our Doc. She is very good with their handling and care, I cannot complain about that. My issue with this facility is the wait time. when you make an appointment for a s... Read More
I have ferrets and Dr. Becky is our Doc. She is very good with their handling and care, I cannot complain about that. My issue with this facility is the wait time. when you make an appointment for a specific time you expect to be seen within a few minutes, one side or the other, of that time. We have always had to wait much longer than I think we should. The front desk staff are not very friendly either :-/ Read Less
Billy Stoudemire
21 Dec 2016
REPORT
I love Angels they saved my wolf puppy he had a very bad case of parvovirus and now he's very well and happy little guy thank you all so much
Alice Fa
10 Dec 2016
REPORT
Great friendly staff, answered a bunch of questions. Came in when there wasn't much going on so didn't have to wait long. Loved that there's a cat waiting room and that the place doesn't smell like an... Read More
Great friendly staff, answered a bunch of questions. Came in when there wasn't much going on so didn't have to wait long. Loved that there's a cat waiting room and that the place doesn't smell like animals.Read Less
Kanza M.
8 Dec 2016
REPORT
The clinic staff is friendly, prompt and addressed all our concerns. We got in kinda late but the staff took us in as walk-ins, no questions asked. The waiting area is clean, doesn't smell bad at all ... Read More
The clinic staff is friendly, prompt and addressed all our concerns. We got in kinda late but the staff took us in as walk-ins, no questions asked. The waiting area is clean, doesn't smell bad at all and they have a separate cat waiting room! The doctor did a thorough, quick exam in a clean exam room and listened to all our concerns and was just overall great. Will definitely come back again of need be and would recommend this to anyone who needs pet care! Read Less
Melody Elliott
6 Dec 2016
REPORT
Definitly not as good as they used to be. Their prices will be different for the same diagnosis which makes me not trust them so much. The vets are nice but some staff not so much. I am reluctantly tr... Read More
Definitly not as good as they used to be. Their prices will be different for the same diagnosis which makes me not trust them so much. The vets are nice but some staff not so much. I am reluctantly trying to make an appt since they quoted me a cheaper price than my preferred vet, but first time I called i was put on hold right away & stayed there for 11 min. before I finally hung up. Called back 30 mins or so later & told receptionist what I needed & was then put on hold for 18 MINUTES!! Just ridiculous!! So I still haven't been able to schedule an appt. Rather pay a little more than deal with this crap!Read Less
Joshua Wimberley
24 Nov 2016
REPORT
I have used Angel Vet for the last 10 years. Until this past year it has always been a good experience. However, things seem to be going downhill quickly. Last week I called to schedule an appoint... Read More
I have used Angel Vet for the last 10 years. Until this past year it has always been a good experience. However, things seem to be going downhill quickly. Last week I called to schedule an appointment for vaccination updates on my dog. I was told that the soonest I could get an appointment was 2 weeks out but that they take walk-ins all day long. Setting aside the absurdity of that concept I agreed to come in as a walk-in. I arrived at 9am, signed in, and got a weight on my dog. Then I sat down to wait. Waiting is exactly what I did for over 2 hours... In that time there were at least 4 people that came in after me and went back before me. At first I thought, "Oh, those must me some of the appointments" but then a man came in that had never been there before, stated that he was a walk-in, and was still taken back before me. When I asked about the extended wait time I was told that there were still three people in front of me even though there was nobody in the waiting area that had been there near as long as I had. I asked if they could at least go ahead and take my dog back for his nail clip and they refused saying that it would be easier to do in the exam room. I tried to explain that he needed to be muzzled for the trim but the tech just walked off. When I finally got back to the room the shots and nail trim (that they had to take him into the back for) took less than 15 minutes. I told the DVM what had happened and she did at least take off the cost of the nail clip. That is the only reason I am moving this from a poor experience to a fair one. In the future I will be skipping the drive all the way across town and using University Small Animal clinic instead.Read Less
Nikki Jean Moore
1 Nov 2016
REPORT
The vets are great. Good with the animals . Not a good choice for emergency care for injured horses.
Vanessa Lujan
31 Oct 2016
REPORT
Awesome experience came in with a very sick puppy spent a few nights with them thank you Angel veterinary for taking such awesome care of our baby!!!!
Tammie Duggan
28 Oct 2016
REPORT
We had to put our cat of 15 years to sleep today. They made a very bad day a little better with their kindness. The entire thing went as smoothly as anything like that ever can.
Kevin K.
27 Oct 2016
REPORT
I have been using this place for years & I really don't understand what all the fuss is about the wait time. I walked in at 11:15 & I was in a room by 11:30 & done by 11:45. I've scheduled my next app... Read More
I have been using this place for years & I really don't understand what all the fuss is about the wait time. I walked in at 11:15 & I was in a room by 11:30 & done by 11:45. I've scheduled my next appt. & am already back in the car at 11:55. Sounds more like people need to learn what patience is. All staff is very nice & VERY informative. Their prices are the best in West Texas as far as shots goes also. They also see a wide range of animals also. I would DEFINATELY recommend this place to anyone. Read Less
Paula Capps Owens
18 Sep 2016
REPORT
Used them for over 30 years! They are responsible for several animals dying and don't give you credit for your payments when you pay cash because they don't write it down in your chart right then!!!!!... Read More
Used them for over 30 years! They are responsible for several animals dying and don't give you credit for your payments when you pay cash because they don't write it down in your chart right then!!!!!! They also write reports for animal control and when the report isn't saying what animal control wants it to say they will rewrite it so it DOES say what animal control wants it to say!!!! Will NEVER use them again NO MATTER WHAT!!!! Read Less
Regina Walker
1 Sep 2016
REPORT
I've used Angel Vet all of my 57 years. I love the care that they've given my fur babies & how nicely they've treated me.....however....their wait times are horrendous. It doesn't matter if you're a w... Read More
I've used Angel Vet all of my 57 years. I love the care that they've given my fur babies & how nicely they've treated me.....however....their wait times are horrendous. It doesn't matter if you're a walk in or have an appointment, you will wait FOREVER. Their filing system & check in procedures are very outdated & I've been overlooked twice & had to remind them we were there. Read Less
Emma Carrasco
6 Jul 2016
REPORT
I used Angel's for the 1st time for 6 days!!! I can honestly say that I will use them again n I would most definitely recommend them to everyone!! My baby Rex is a bit vicious n aggressive n they stil... Read More
I used Angel's for the 1st time for 6 days!!! I can honestly say that I will use them again n I would most definitely recommend them to everyone!! My baby Rex is a bit vicious n aggressive n they still managed to do a SUPER job!!!! I believe my 3 dogs were well taken care of while I was away!!!! Thanks to all the staff at Angel's!!! Read Less
Stephanne M.
3 Jul 2016
REPORT
Very nice staff and Vets here. VERY CHAOTIC! Even with an appointment expect it to take a long time. Their offices are quite outdated but they make up for it by being willing to see your pet and offer... Read More
Very nice staff and Vets here. VERY CHAOTIC! Even with an appointment expect it to take a long time. Their offices are quite outdated but they make up for it by being willing to see your pet and offer their care. I tried taking my dog to Grandview vet but they turned me away saying they cannot accept more patients! Angel Vet might have a filing system from the 70's but they will get the job done for your loved fluffy one! Read Less
Kristen Campbell
9 Mar 2016
REPORT
I love this clinic. I've taken all of my dogs here for years and if you can see past the small parking lot and waiting space and the long wait the vets are amazing. You can really relate to others wai... Read More
I love this clinic. I've taken all of my dogs here for years and if you can see past the small parking lot and waiting space and the long wait the vets are amazing. You can really relate to others waiting and the vets actually care about your animal(s). And the facility is really clean considering how busy they are. And the prices are so reasonable. I recommend this veterinary clinic to anyone who cares about their pets. Read Less
Pedro Contreras
5 Oct 2015
REPORT
Don't ever go to this vet they f*cking suck. I went on a Saturday Bc my dog wasn't acting normal and crying for no reason. They said NOTHING was wrong with him and made us pay almost $400 and now it's... Read More
Don't ever go to this vet they f*cking suck. I went on a Saturday Bc my dog wasn't acting normal and crying for no reason. They said NOTHING was wrong with him and made us pay almost $400 and now it's a Monday and he had a seizure and can't see and is dying. Read Less
Ashley Almstedt
20 Sep 2015
REPORT
I've been going here since I moved to Odessa great doctors they really care for my dogs. You don't get a run around and if they truly don't know what's wrong they tell you
Jairo Avila
11 Jun 2015
REPORT
Look no further this is the best vet in Odessa hands down! The staff is caring and you can tell they love their job. The vets are here for the patients not the money. The facility is nice and welcomin... Read More
Look no further this is the best vet in Odessa hands down! The staff is caring and you can tell they love their job. The vets are here for the patients not the money. The facility is nice and welcoming. Everybody that comes in seems very pleased with the devices they provide. I would recommend this vet to everybody! Read Less
Lauren Whitaker
11 Jun 2015
REPORT
Go HERE!! Best vet I've ever been to!! I came to them after running around town to 2 other vets that had turned me down. My cat was severely injured he had been hit by A CAR I think and broke both bac... Read More
Go HERE!! Best vet I've ever been to!! I came to them after running around town to 2 other vets that had turned me down. My cat was severely injured he had been hit by A CAR I think and broke both back legs. The first vet that saw us was a young tall woman and was very kind and smart her name escapes me right now. But my main vet now is Jeff and he is a great man and his wife is also a vet there. He always calms my husband and I when we are worried about our cat. You can tell he genuinely cares for his patients. My cat was a tricky case but he was very honest about everything and I trusted him to do my cats surgery. We are still in the process of healing but everything is looking good. I love this place and feel good energy from it. I'm very happy with the vets ive had and almost everybody knows who I am bc I call all the time and they are always so helpful and easy my mind when I get worried about my cat. Read Less
Cecilia W.
27 Jan 2015
REPORT
I have been going to them senc 2011 i have 4 dogs . they treat them all with alot of love. thanks cecilia wingfield
Stacie L.
8 May 2014
REPORT
This is not the fanciest clinic in town. The building is pretty worn, and they probably don't have all the latest and greatest equipment. However, the doctors are GREAT - every single one of them. ... Read More
This is not the fanciest clinic in town. The building is pretty worn, and they probably don't have all the latest and greatest equipment. However, the doctors are GREAT - every single one of them. Yes, you may have to wait for a while to get in to see the doc, but they take the time to answer all your questions and don't make you feel rushed. And, their prices are the best in town - I have 10 dogs, so it adds up fast! They won't try to sell you on unnecessary tests or treatments, which I've had trouble with at other clinics. And when my elderly dachshund was not doing well and had to spend the night, they called me with updates. They let me sit with him in the kennel area until it was time for me to tell him good-bye, and the entire staff was very helpful and very kind. Don't be put off by outward appearances. If you need a reasonably priced vet with very caring doctors, this is your place! Read Less
Heather L.
15 Jan 2014
REPORT
Great place to take your sick animals. As long as you don't mind a long wait. I took my puppy to the clinic for blood work because she wasn't eating or drinking and Dr. Schwarz recommended the night b... Read More
Great place to take your sick animals. As long as you don't mind a long wait. I took my puppy to the clinic for blood work because she wasn't eating or drinking and Dr. Schwarz recommended the night before at the vet ER. He was there and looked after my Cadence. He was amazing! Talked me through everything including cost. The staff was flustered and busy due to high volume of patients but worth the wait. I recommend this vet clinic so long as you can wait to see the doctor. Read Less
Chriss S.
1 Jan 2011
REPORT
My basset hound had developed abscesses over Christmas weekend. Angel Vet agreed to see her as a walk-in. We did have a couple of hours to wait, but I was put at ease after Dr. Battershell examined my... Read More
My basset hound had developed abscesses over Christmas weekend. Angel Vet agreed to see her as a walk-in. We did have a couple of hours to wait, but I was put at ease after Dr. Battershell examined my dog. She gave me all the option and was very helpful in making the decision about treatment. The technicians were also very helpful in showing my how to treat the wounds. My dog was very relaxed around them. Read Less
We are a family operated business that treats cats, dogs, horses, exotics, and goats. Dr. Robertson, the founder and owner of the hospital, has practiced at Angel Vet Clinic since 1963. He has two associates, his youngest daughter Dr. Becky Battershell and her husband Dr. Jeff Battershell. Dr. Robertson also has a special interest in South African Boer goats.
From not checking animals to putting down a litter of puppies that were in for their first set of shots this place is trash.
Luis Gavaldon
30 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I'm surprised it didn't smell like a kennel when we went in to the lobby like most other places. The staff really keeps it well maintained here. Currently have my Pug here needing blood transfusion an... Read More
I'm surprised it didn't smell like a kennel when we went in to the lobby like most other places. The staff really keeps it well maintained here. Currently have my Pug here needing blood transfusion and she is looking better as of day 7. Can't wait till she is home again. Read Less
Cindy Allison
3 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great vet clinic! Very professional, caring people working there. I always get right in and always recieve the best care. Front desk is very sweet and they always have a smile and pleasant attitude! Y... Read More
Great vet clinic! Very professional, caring people working there. I always get right in and always recieve the best care. Front desk is very sweet and they always have a smile and pleasant attitude! You can definitely tell that they love animals❤ Read Less
Kathleen Janin
16 May 2018
REPORT
☆☆☆☆☆
REPORT
Made sure I made an appointment, showed up 1/2 hour early to fill out paper work, my appointment time came and went, and about 45 min later we got seen. But dont be upset about this, I tell you why..... Read More
Made sure I made an appointment, showed up 1/2 hour early to fill out paper work, my appointment time came and went, and about 45 min later we got seen. But dont be upset about this, I tell you why....these people here care very much for the pets, and they take emergencies very seriously! So after watching the employees and doctors taking in emergencies, it occurred to me....I didn't have an emergency! And I am glad to wait so those precious animals can get the treatment they need! Thanks Angel's Vet!
So please remember to be patient, they are doing everything they can to get you and your loved one(s) seen..... Read Less
Jane Maskill-Rodriguez
14 May 2018
REPORT
☆☆☆☆☆
REPORT
They were so good to my girl. My baby is big and looks vicious BUT she is the sweetest American Bully ever. They understood our concerns and help her feel better.
April Graham
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Crazy busy, but best vet care I've found in the area. My dog was attacked and severely mauled. Thanks to these doctors, he's almost fully healed with no complications less than two weeks later. They'r... Read More
Crazy busy, but best vet care I've found in the area. My dog was attacked and severely mauled. Thanks to these doctors, he's almost fully healed with no complications less than two weeks later. They're worth the drive. Read Less
M. J. Garcia
6 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Becky is an excellent vet, bar none! She is highly skilled and cares deeply for each pet and the owner. The entire staff is highly qualified and compassionate a
James Miller
21 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My dog was hit by a truck, so I took him here as it was an emergency. The vets and techs are top tier. They are great listeners, were genuinely concerned for my animal, and effectively treated my dog ... Read More
My dog was hit by a truck, so I took him here as it was an emergency. The vets and techs are top tier. They are great listeners, were genuinely concerned for my animal, and effectively treated my dog despite the severity of the injury. They were very patient despite me having a million questions and the bill was not nearly as bad as I thought it would be. As far as the office staff, two of the ladies were a bit grouchy but maybe the facility being extremely busy had something to do with that (stress?). Overall, my dog received quality care for a severe injury at a very affordable price and I could not be more satisfied. They accept Care Credit AND offer promotional financing for Care Credit card holders.I absolutely will be returning. Read Less
Jan Bivins
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Have been going here for 56 years. Always good. Busy yes. Have to wait sometimes. They always take care of my 4 legged kids the best. I appreciate their love and caring.
Jana Bender
4 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to Angel vets with my dogs since 1994. Staff is excellent and my mini schnauzer who was killed by another dog last year was treated like family. Dr. Andy was wonderful with my fur ba... Read More
I have been going to Angel vets with my dogs since 1994. Staff is excellent and my mini schnauzer who was killed by another dog last year was treated like family. Dr. Andy was wonderful with my fur baby and now that I have another mini schnauzer puppy I feel so comfortable knowing that Dr Andy and Dr Laura treat him wonderfully. When we wait in the lobby as Dr Andy brings other charts to the front if he sees my pup he always greets us and when he sees us he is sure to explain any treatments needed and handles my not so happy puppy with care . Read Less
Caroline D.
11 May 2017
REPORT
☆☆☆☆☆
REPORT
I had read previous reviews and figured I could wait 30 minutes to get in for a well priced, good vet appointment. No. I waited an hour past when my appointment was scheduled, just to be told it would... Read More
I had read previous reviews and figured I could wait 30 minutes to get in for a well priced, good vet appointment. No. I waited an hour past when my appointment was scheduled, just to be told it would "be at least another half hour". There isn't a point in scheduling an appointment here, because you're going to wait an exorbitant amount of time either way. I finally just walked out with my dog before being seen, and will be taking my pup somewhere more professional and timely. Not pleased at all. Read Less
Patty Levario
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Love the staff. Always very attentive.
Davidand D.
19 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I love this place!! Yes the wait is long but the waiting room is usually full! People with appointments SHOULD get in first, that's courtesy! I've went with and without an appointment, the wait is wel... Read More
I love this place!! Yes the wait is long but the waiting room is usually full! People with appointments SHOULD get in first, that's courtesy! I've went with and without an appointment, the wait is well worth it!! Also, they're remodeling so they're working on it! Read Less
Rex Roghair
13 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Been Going Here 15 years, last time I went had to wait 2 hrs, got Lost in the Shuffle, Asked Receptionist about it. She was Rude, so I Left. Will never go Back.
Ricky Butler
18 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Very good help except for waiting to be seen. Applied for credit care and paperwork got lost. Currently treating my rottweiler puppy, Beast, for parvos. Not happy about having to redo credit care a... Read More
Very good help except for waiting to be seen. Applied for credit care and paperwork got lost. Currently treating my rottweiler puppy, Beast, for parvos. Not happy about having to redo credit care application. And parking is terrible. Read Less
Susie Simmons
18 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I walked into Angel Vet Clinic the very first time in 1980. There was about 6 years that I went somewhere else, but it was not a quality or care issue. I then went back to Angel in 2006! I have alway... Read More
I walked into Angel Vet Clinic the very first time in 1980. There was about 6 years that I went somewhere else, but it was not a quality or care issue. I then went back to Angel in 2006! I have always received quality care for my beloved pets, always been able to call a vet for cares and concerns, and have been through several pet emergencies over the years. Dr. Becky was my friend in school and i was extremely happy to learn she had gone to vet school. She has helped me send several geriatric animals over the Rainbow Bridge with care and compassion and love to try everything we could before letting them go! We even recently had a traumatic accident where our 2 year old Coonhound climbed our fence and got ran over. We thought maybe he would ultimately lose his leg. Thankfully, 8 weeks later we removed the bandage, got off of all meds, and has almost completely healed! Thanks to the work and great communication of Dr. Jeff, Dr. Andrew, and the great techs...we made it through a really bad time! Yes, sometimes the wait is long and the office staff gets stressed, but I know my babies are going to receive quality care when they are seen. I LOVE Angel Veterinary Clinic!Read Less
Elizabeth Guerra
17 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Jeff Battershell has been currently caring for my fur baby as she is really ill. I'm not sure if she is going to make it but I would take any of my future fur babies to him. He's been great with m... Read More
Dr. Jeff Battershell has been currently caring for my fur baby as she is really ill. I'm not sure if she is going to make it but I would take any of my future fur babies to him. He's been great with my Juneau and has been really good with explaining her situation so that I can make an informed decision. Read Less
Cristina Gonzalez
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I've only had small animals (cat; dog) and have come here for years and really appreciate the entire staff, because they really try to help all the animals. I have seen horse stables in the back, but ... Read More
I've only had small animals (cat; dog) and have come here for years and really appreciate the entire staff, because they really try to help all the animals. I have seen horse stables in the back, but I'm not sure if they take other large animals. Staff is friendly, caring, and will try to answer all your questions. Would recommemd. I think the pricing is reasonable/good. Read Less
Monica Sloan
28 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I have ferrets and Dr. Becky is our Doc. She is very good with their handling and care, I cannot complain about that. My issue with this facility is the wait time. when you make an appointment for a s... Read More
I have ferrets and Dr. Becky is our Doc. She is very good with their handling and care, I cannot complain about that. My issue with this facility is the wait time. when you make an appointment for a specific time you expect to be seen within a few minutes, one side or the other, of that time. We have always had to wait much longer than I think we should. The front desk staff are not very friendly either :-/ Read Less
Billy Stoudemire
21 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I love Angels they saved my wolf puppy he had a very bad case of parvovirus and now he's very well and happy little guy thank you all so much
Alice Fa
10 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Great friendly staff, answered a bunch of questions. Came in when there wasn't much going on so didn't have to wait long. Loved that there's a cat waiting room and that the place doesn't smell like an... Read More
Great friendly staff, answered a bunch of questions. Came in when there wasn't much going on so didn't have to wait long. Loved that there's a cat waiting room and that the place doesn't smell like animals.Read Less
Kanza M.
8 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The clinic staff is friendly, prompt and addressed all our concerns. We got in kinda late but the staff took us in as walk-ins, no questions asked. The waiting area is clean, doesn't smell bad at all ... Read More
The clinic staff is friendly, prompt and addressed all our concerns. We got in kinda late but the staff took us in as walk-ins, no questions asked. The waiting area is clean, doesn't smell bad at all and they have a separate cat waiting room! The doctor did a thorough, quick exam in a clean exam room and listened to all our concerns and was just overall great. Will definitely come back again of need be and would recommend this to anyone who needs pet care! Read Less
Melody Elliott
6 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Definitly not as good as they used to be. Their prices will be different for the same diagnosis which makes me not trust them so much. The vets are nice but some staff not so much. I am reluctantly tr... Read More
Definitly not as good as they used to be. Their prices will be different for the same diagnosis which makes me not trust them so much. The vets are nice but some staff not so much. I am reluctantly trying to make an appt since they quoted me a cheaper price than my preferred vet, but first time I called i was put on hold right away & stayed there for 11 min. before I finally hung up. Called back 30 mins or so later & told receptionist what I needed & was then put on hold for 18 MINUTES!! Just ridiculous!! So I still haven't been able to schedule an appt. Rather pay a little more than deal with this crap!Read Less
Joshua Wimberley
24 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I have used Angel Vet for the last 10 years. Until this past year it has always been a good experience. However, things seem to be going downhill quickly. Last week I called to schedule an appoint... Read More
I have used Angel Vet for the last 10 years. Until this past year it has always been a good experience. However, things seem to be going downhill quickly. Last week I called to schedule an appointment for vaccination updates on my dog. I was told that the soonest I could get an appointment was 2 weeks out but that they take walk-ins all day long. Setting aside the absurdity of that concept I agreed to come in as a walk-in. I arrived at 9am, signed in, and got a weight on my dog. Then I sat down to wait. Waiting is exactly what I did for over 2 hours... In that time there were at least 4 people that came in after me and went back before me. At first I thought, "Oh, those must me some of the appointments" but then a man came in that had never been there before, stated that he was a walk-in, and was still taken back before me. When I asked about the extended wait time I was told that there were still three people in front of me even though there was nobody in the waiting area that had been there near as long as I had. I asked if they could at least go ahead and take my dog back for his nail clip and they refused saying that it would be easier to do in the exam room. I tried to explain that he needed to be muzzled for the trim but the tech just walked off. When I finally got back to the room the shots and nail trim (that they had to take him into the back for) took less than 15 minutes. I told the DVM what had happened and she did at least take off the cost of the nail clip. That is the only reason I am moving this from a poor experience to a fair one. In the future I will be skipping the drive all the way across town and using University Small Animal clinic instead.Read Less
Nikki Jean Moore
1 Nov 2016
REPORT
☆☆☆☆☆
REPORT
The vets are great. Good with the animals . Not a good choice for emergency care for injured horses.
Vanessa Lujan
31 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Awesome experience came in with a very sick puppy spent a few nights with them thank you Angel veterinary for taking such awesome care of our baby!!!!
Tammie Duggan
28 Oct 2016
REPORT
☆☆☆☆☆
REPORT
We had to put our cat of 15 years to sleep today. They made a very bad day a little better with their kindness. The entire thing went as smoothly as anything like that ever can.
Kevin K.
27 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I have been using this place for years & I really don't understand what all the fuss is about the wait time. I walked in at 11:15 & I was in a room by 11:30 & done by 11:45. I've scheduled my next app... Read More
I have been using this place for years & I really don't understand what all the fuss is about the wait time. I walked in at 11:15 & I was in a room by 11:30 & done by 11:45. I've scheduled my next appt. & am already back in the car at 11:55. Sounds more like people need to learn what patience is. All staff is very nice & VERY informative. Their prices are the best in West Texas as far as shots goes also. They also see a wide range of animals also. I would DEFINATELY recommend this place to anyone. Read Less
Paula Capps Owens
18 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Used them for over 30 years! They are responsible for several animals dying and don't give you credit for your payments when you pay cash because they don't write it down in your chart right then!!!!!... Read More
Used them for over 30 years! They are responsible for several animals dying and don't give you credit for your payments when you pay cash because they don't write it down in your chart right then!!!!!! They also write reports for animal control and when the report isn't saying what animal control wants it to say they will rewrite it so it DOES say what animal control wants it to say!!!! Will NEVER use them again NO MATTER WHAT!!!! Read Less
Regina Walker
1 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I've used Angel Vet all of my 57 years. I love the care that they've given my fur babies & how nicely they've treated me.....however....their wait times are horrendous. It doesn't matter if you're a w... Read More
I've used Angel Vet all of my 57 years. I love the care that they've given my fur babies & how nicely they've treated me.....however....their wait times are horrendous. It doesn't matter if you're a walk in or have an appointment, you will wait FOREVER. Their filing system & check in procedures are very outdated & I've been overlooked twice & had to remind them we were there. Read Less
Emma Carrasco
6 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I used Angel's for the 1st time for 6 days!!! I can honestly say that I will use them again n I would most definitely recommend them to everyone!! My baby Rex is a bit vicious n aggressive n they stil... Read More
I used Angel's for the 1st time for 6 days!!! I can honestly say that I will use them again n I would most definitely recommend them to everyone!! My baby Rex is a bit vicious n aggressive n they still managed to do a SUPER job!!!! I believe my 3 dogs were well taken care of while I was away!!!! Thanks to all the staff at Angel's!!! Read Less
Stephanne M.
3 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Very nice staff and Vets here. VERY CHAOTIC! Even with an appointment expect it to take a long time. Their offices are quite outdated but they make up for it by being willing to see your pet and offer... Read More
Very nice staff and Vets here. VERY CHAOTIC! Even with an appointment expect it to take a long time. Their offices are quite outdated but they make up for it by being willing to see your pet and offer their care. I tried taking my dog to Grandview vet but they turned me away saying they cannot accept more patients! Angel Vet might have a filing system from the 70's but they will get the job done for your loved fluffy one! Read Less
Kristen Campbell
9 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I love this clinic. I've taken all of my dogs here for years and if you can see past the small parking lot and waiting space and the long wait the vets are amazing. You can really relate to others wai... Read More
I love this clinic. I've taken all of my dogs here for years and if you can see past the small parking lot and waiting space and the long wait the vets are amazing. You can really relate to others waiting and the vets actually care about your animal(s). And the facility is really clean considering how busy they are. And the prices are so reasonable. I recommend this veterinary clinic to anyone who cares about their pets. Read Less
Pedro Contreras
5 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Don't ever go to this vet they f*cking suck. I went on a Saturday Bc my dog wasn't acting normal and crying for no reason. They said NOTHING was wrong with him and made us pay almost $400 and now it's... Read More
Don't ever go to this vet they f*cking suck. I went on a Saturday Bc my dog wasn't acting normal and crying for no reason. They said NOTHING was wrong with him and made us pay almost $400 and now it's a Monday and he had a seizure and can't see and is dying. Read Less
Ashley Almstedt
20 Sep 2015
REPORT
☆☆☆☆☆
REPORT
I've been going here since I moved to Odessa great doctors they really care for my dogs. You don't get a run around and if they truly don't know what's wrong they tell you
Jairo Avila
11 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Look no further this is the best vet in Odessa hands down! The staff is caring and you can tell they love their job. The vets are here for the patients not the money. The facility is nice and welcomin... Read More
Look no further this is the best vet in Odessa hands down! The staff is caring and you can tell they love their job. The vets are here for the patients not the money. The facility is nice and welcoming. Everybody that comes in seems very pleased with the devices they provide. I would recommend this vet to everybody! Read Less
Lauren Whitaker
11 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Go HERE!! Best vet I've ever been to!! I came to them after running around town to 2 other vets that had turned me down. My cat was severely injured he had been hit by A CAR I think and broke both bac... Read More
Go HERE!! Best vet I've ever been to!! I came to them after running around town to 2 other vets that had turned me down. My cat was severely injured he had been hit by A CAR I think and broke both back legs. The first vet that saw us was a young tall woman and was very kind and smart her name escapes me right now. But my main vet now is Jeff and he is a great man and his wife is also a vet there. He always calms my husband and I when we are worried about our cat. You can tell he genuinely cares for his patients. My cat was a tricky case but he was very honest about everything and I trusted him to do my cats surgery. We are still in the process of healing but everything is looking good. I love this place and feel good energy from it. I'm very happy with the vets ive had and almost everybody knows who I am bc I call all the time and they are always so helpful and easy my mind when I get worried about my cat. Read Less
Cecilia W.
27 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I have been going to them senc 2011 i have 4 dogs . they treat them all with alot of love. thanks cecilia wingfield
Stacie L.
8 May 2014
REPORT
☆☆☆☆☆
REPORT
This is not the fanciest clinic in town. The building is pretty worn, and they probably don't have all the latest and greatest equipment. However, the doctors are GREAT - every single one of them. ... Read More
This is not the fanciest clinic in town. The building is pretty worn, and they probably don't have all the latest and greatest equipment. However, the doctors are GREAT - every single one of them. Yes, you may have to wait for a while to get in to see the doc, but they take the time to answer all your questions and don't make you feel rushed. And, their prices are the best in town - I have 10 dogs, so it adds up fast! They won't try to sell you on unnecessary tests or treatments, which I've had trouble with at other clinics. And when my elderly dachshund was not doing well and had to spend the night, they called me with updates. They let me sit with him in the kennel area until it was time for me to tell him good-bye, and the entire staff was very helpful and very kind. Don't be put off by outward appearances. If you need a reasonably priced vet with very caring doctors, this is your place! Read Less
Heather L.
15 Jan 2014
REPORT
☆☆☆☆☆
REPORT
Great place to take your sick animals. As long as you don't mind a long wait. I took my puppy to the clinic for blood work because she wasn't eating or drinking and Dr. Schwarz recommended the night b... Read More
Great place to take your sick animals. As long as you don't mind a long wait. I took my puppy to the clinic for blood work because she wasn't eating or drinking and Dr. Schwarz recommended the night before at the vet ER. He was there and looked after my Cadence. He was amazing! Talked me through everything including cost. The staff was flustered and busy due to high volume of patients but worth the wait. I recommend this vet clinic so long as you can wait to see the doctor. Read Less
Chriss S.
1 Jan 2011
REPORT
☆☆☆☆☆
REPORT
My basset hound had developed abscesses over Christmas weekend. Angel Vet agreed to see her as a walk-in. We did have a couple of hours to wait, but I was put at ease after Dr. Battershell examined my... Read More
My basset hound had developed abscesses over Christmas weekend. Angel Vet agreed to see her as a walk-in. We did have a couple of hours to wait, but I was put at ease after Dr. Battershell examined my dog. She gave me all the option and was very helpful in making the decision about treatment. The technicians were also very helpful in showing my how to treat the wounds. My dog was very relaxed around them. Read Less