Vca Hometown Animal Hospital
Pflugerville, Texas
General Info
The Vca Hometown Animal Hospital in Pflugerville establishes tailored medical strategies that cater to entire family units by providing support for both pets and their caretakers across Texas. Initial visits prioritize comfort by allowing pets to explore the space freely and express their reactions at their own pace. Before initiating any physical examination, the veterinary team monitors subtle indicators such as eye movements, tail positioning, gait modifications, and pressure response. Physical examinations encompass joint tracking alongside hydration analysis and weight monitoring while also assessing gum tone, coat texture, and thermal regulation patterns. Through meticulous observation, owners record daily activities alongside sleep patterns and vocal habits while noting any recent behavioral anomalies. Vca Hometown Animal Hospital presents intricate treatment plans that address acute health issues alongside surgical care while managing seasonal health shifts and ongoing conditions. Support includes lab testing imaging referrals infection prevention senior animal protocols and emotionally-informed recovery checklists. The arrangement and timing of plans help pet owners manage stress while maintaining awareness without feeling overwhelmed particularly when dealing with multiple pets or intricate medical conditions. The essence of communication remains essential. Each visit generates a note which is sent to you and follow-ups depend on pet adjustment rather than preset calendar reminders. The instruction given to owners enables them to detect both subtle regression signs and indicators of readiness for progression. The elements of long-term care involve pacing techniques alongside choice-based scheduling methods and reassurance strategies. Vca Hometown Animal Hospital delivers veterinary services throughout Pflugerville and Texas by focusing on animal behavior and family input to create well-informed, consistent, and compassionate care plans from beginning to end.
Services
Boarding
Dental
Dermatology
Euthanasia
Laboratory
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Lindsey Goertz
8 Jun 2018
REPORT
I love this place and the staff! Vets are very nice and I will always bring my pets here when needed!
C Moeder
27 Apr 2018
REPORT
It's very difficult to take care of your pet here. Certain staff are incredibly unhelpful and don't put in any effort at all to help your pet. The person that will see your pet will be the technician ...
It's very difficult to take care of your pet here. Certain staff are incredibly unhelpful and don't put in any effort at all to help your pet. The person that will see your pet will be the technician (I guess that is her title?). They give you information that is irrelevant to you or your pet and is fear based. They make assumptions not even based on facts about your pet. Absolutely IRRATIONAL. Extremists. Accusatory. the Tech will give you three different diagnosis for the same thing while you are there. She caused my dog so much unnecessary anxiety. I've taken my dog to a different vets office several times before and we never had any problems like we (my husband had the same experience) had here. Some people don't care about animals they just care about their agenda. If she cared about my dog she would have found a way to calm my pet down enough to take her temperature, weight, and stayed with what was relevant to my dogs current health. None of that could happen because she was so hostile in her mannerism that she scared my pet. There is no point in going here unless you want to dish out $200-$350 every visit. It is outrageous.
Chris McGatha
20 Apr 2018
REPORT
I have taken my pets to Dr. Weaver at Hometown Animal Care for more than ten years. He is intelligent and compassionate, two characteristics that place him above the rest. In our recent yearly checkup...
I have taken my pets to Dr. Weaver at Hometown Animal Care for more than ten years. He is intelligent and compassionate, two characteristics that place him above the rest. In our recent yearly checkup he found a small, pea-sized mass that he quickly diagnosed as being a mast cell tumor. He did a quick biopsy and offered to show me the results on a slide under the microscope. I am a retired OR RN and always interested in the minute details of my pets' health and treatment. He removed the lesion the following week and while doing so, found another mass nearby the first. He also removed that and for no additional charge!
When congestive heart failure finally got my elderly Anatolian Shepherd, Dr. Weaver made time in his busy schedule to euthanize her. The staff as well as he was exceptionally compassionate throughout the procedure. They gave us plenty of time to spend with her.
When I rescued a pittie mix from our local shelter he did her first check-up at no charge.
The vet techs are all friendly and demonstrate kindness and caring toward our pets, completing the ideal atmosphere for animal care.
Sarah Shewmaker
24 Mar 2018
REPORT
The staff is always kind and loves animals. They have helped my dogs more than any other vet I’ve taken them too. They are great people and wonderful at what they do
Van Truong
1 Mar 2018
REPORT
Very Clean place, and the people were so nice. I was very happy that I found this place for my new puppy. Make sure to take advantage of any specials or promotions they are having. When I took my new ...
Very Clean place, and the people were so nice. I was very happy that I found this place for my new puppy. Make sure to take advantage of any specials or promotions they are having. When I took my new puppy for the first time they had a free first health check for new clients, which ended up saving me about $30 on my first trip.
Beverly Hernandez
16 Feb 2018
REPORT
An amazing, caring, skilled veterinary hospital and boarding facility!! Charming decor leads to a friendly and professional group of people dedicated to the health and well-being of your pets. Divided...
An amazing, caring, skilled veterinary hospital and boarding facility!! Charming decor leads to a friendly and professional group of people dedicated to the health and well-being of your pets. Divided into two sides, one for dogs (and, tough cats), the other side for cats, it is a full service pet facility. The entire staff is so knowledgeable, and the veterinarians are awesome. I trust them completely with the care of my senior fur baby.
Philip Lawrence
30 Jan 2018
REPORT
Done. We we will go no more. Since I have gone here (since they opened ~10 years ago), the doctors have become less experienced and the prices have tripled. A couple of the doctors that have been ther...
Done. We we will go no more. Since I have gone here (since they opened ~10 years ago), the doctors have become less experienced and the prices have tripled. A couple of the doctors that have been there are great...the new ones...not so much. More and more it is a money squeeze...and they have become less friendly. Since it is a $$ business, they will understand when you go to the other folks in town who are much less expensive.
Court N.
12 Jul 2017
REPORT
I am so very pleased with Dr. Reicher and his staff! Dr. Reicher knew what was wrong with my cat Gage and gave him the right treatment to get Gage back to normal. We just had Gage's followup and every...
I am so very pleased with Dr. Reicher and his staff! Dr. Reicher knew what was wrong with my cat Gage and gave him the right treatment to get Gage back to normal. We just had Gage's followup and everything is going well. Thank you Dr. Reicher and staff at Hometown Animal Care!!!
Keven Walker
31 May 2017
REPORT
Fantastic experience bringing our cat into this wonderful clinic - great staff and bedside manner with an unhappy feline. But we were disappointed that the RX was not called into the pharmacy as promi...
Fantastic experience bringing our cat into this wonderful clinic - great staff and bedside manner with an unhappy feline. But we were disappointed that the RX was not called into the pharmacy as promised. We ended up spending an hour at Walmart (not optiimal). I would have rated this 5 stars but for the RX issue. Overall though, strong recommend.
Roger Rodriguez
31 May 2017
REPORT
Turned my dog away who was attacked by other dogs because they were busy.
Up until this incident I had taken my dog Sasha here a few times and was happy with their services, but after today I don't ...
Turned my dog away who was attacked by other dogs because they were busy.
Up until this incident I had taken my dog Sasha here a few times and was happy with their services, but after today I don't think I'll be going back there anytime soon.
My dog was attacked by 2 other dogs and we brought her here because it was her vet. They took her in and started to work on her but didn't want to finish because they were busy and we didn't have an appointment. The doctor told me what was needed for her care but said that I should take her somewhere else because they were busy.
I'm extremely disappointed with their lack of service and the fact that they were so quick to turn us away. My dog was in a ton of pain and badly injured and they sent us to Round Rock Emergency with a bag of morphine and a cone, meanwhile my dog was bleeding profusely from her wounds.
I will no longer be doing business with this place. Not after the way we were treated.
Tania A.
25 May 2017
REPORT
We have been bringing our beautiful kitty to Hometown for over a year and we are so happy with the care and service by everyone on staff--Doctors, Techs, reception desk. We usually see Dr Weaver or Dr...
We have been bringing our beautiful kitty to Hometown for over a year and we are so happy with the care and service by everyone on staff--Doctors, Techs, reception desk. We usually see Dr Weaver or Dr. Reicher but everyone so far has been great. We recently brought our kitty for boarding. A week before dropping off we got a tour of the cat palace and I was so impressed. The rooms look so "homey" but in a kitty way. This was our cat's first time boarding and as soon as we dropped her off she loved the window views and comfortable cat sofas and blankets--not your standard kennel spaces. The staff followed our feeding instructions for our senior cat including accommodations like small feedings 4 times a day instead of standard 2 and distilled water all included in the boarding fee. If you want to give your pet the royal treatment while you are away from home I highly recommend Hometown Animal Care.
Jayne Thomas
16 May 2017
REPORT
The staff and the doctors are great. My baby has been going here since she was 8 weeks old. They got her all up to date on her shots and even asked us to bring in a picture of her to add to their wall...
The staff and the doctors are great. My baby has been going here since she was 8 weeks old. They got her all up to date on her shots and even asked us to bring in a picture of her to add to their wall.
They also send reminders in the mail for upcoming shots needed which is super helpful!
T. M.
9 May 2017
REPORT
This place is the cat's meow! Every staff member is friendly, efficient and helpful. The vet care is excellent and fairly priced - they aren't looking to gouge you. I've been here 4 times in the past...
This place is the cat's meow! Every staff member is friendly, efficient and helpful. The vet care is excellent and fairly priced - they aren't looking to gouge you. I've been here 4 times in the past 2 years for various things. Every single time my little buddy gets the best care and attention. I adore the layout and decorations of this place too. It says they love pets and their owners.
Jared Lange
11 Apr 2017
REPORT
Ive been to vets all over the country. Home town is easily in my top 3 after my first visit. For me its all about honest communication. I feel like i got that here. It might not be what I wanted t...
Ive been to vets all over the country. Home town is easily in my top 3 after my first visit. For me its all about honest communication. I feel like i got that here. It might not be what I wanted to hear but it was explained and that is what a vet should do.
Christina S.
22 Mar 2017
REPORT
The staff are all very nice, genuinely seem to enjoy their jobs and caring for animals. The service is usually timely. I'm hoping today was an exception. I arrived to my appointment on time, but then ...
The staff are all very nice, genuinely seem to enjoy their jobs and caring for animals. The service is usually timely. I'm hoping today was an exception. I arrived to my appointment on time, but then sat in a exam room for 50 minutes waiting to be seen. My dog only needed shots. We should have been in and out in 20 minutes. Instead, I sat there for an hour and 15 minutes when all was said and done. I could see techs and staff sitting at tables, enjoying drinks, chatting etc. Some were charting and working on papers, which is fine and expected. But no reason to make a paying customer wait while you sip on drinks for 50 minutes. I'll be sure to make my appointments for earlier in the day to hopefully avoid this in the future. I'd really hate to have to switch vets, as I generally have been happy with service up until today. The quality and price of care really can't be beat, but my time is valuable as well.
Marcis Greenwood
5 Mar 2017
REPORT
Awesome Vet! Great prices and the Staff really cared about my dog and took care of her. My dog had almost her entire neck bit off by another big dog. The Vet had to see her to change her bandages s...
Awesome Vet! Great prices and the Staff really cared about my dog and took care of her. My dog had almost her entire neck bit off by another big dog. The Vet had to see her to change her bandages several times a week and only charged me their lowest rate. I think the bill totaled at $120, which is amazing for all the surgery and bandage change work they did. Highly recommended!
Erinn Hughes
13 Feb 2017
REPORT
The vets and the vet techs here are so wonderful. They are always happy to see us and answer all fears/concerns with a heart. The dogs aren't afraid to come and they are always treated well. They do ...
The vets and the vet techs here are so wonderful. They are always happy to see us and answer all fears/concerns with a heart. The dogs aren't afraid to come and they are always treated well. They do accept care credit, so if you have something that has to be done that's out of budget you're all set. I'll always bring my dogs here.
Page V.
5 Feb 2017
REPORT
My greyhound Noodle started scratching her eyes with her paws recently. We have previously been to a vet in Leander who knows greyhounds really well, but given that I couldn't afford the 2 hour round ...
My greyhound Noodle started scratching her eyes with her paws recently. We have previously been to a vet in Leander who knows greyhounds really well, but given that I couldn't afford the 2 hour round trip+appointment in my schedule, I had heard good things about Hometown Animal Care and decided to give it a try. So glad I did! The interior feels like a home environment and they have entrances for cats and another for dogs to keep any posible skirmishes at bay. When they led us to the back room, we were seen quickly. The vet tech and Dr. Oramas were very friendly, knowledgeable and they seemed to really like Noodle. Even better, Noodle seemed to really like them...not to mention the jerky treats she got for being a good girl while they looked at her eyes. They gave me medicine on the spot and I was pleased with the price. We came back for our follow up and we were in and out in 30 minutes. Overall a great experience - we will likely be back. Here's Noodle's take on it all: facebook.com/NoodleTheGr…
Andrew Carpenter
4 Dec 2016
REPORT
Quality animal care. Nice facility. Good staff.
Cindy S.
22 Nov 2016
REPORT
Went in today to get my dog her vaccinations, when we got there, she was a little excited and barking very loudly . They put us in a room in a very fashionable timing . We saw Dr. Jennifer Dorsey, & h...
Went in today to get my dog her vaccinations, when we got there, she was a little excited and barking very loudly . They put us in a room in a very fashionable timing . We saw Dr. Jennifer Dorsey, & her super great assistant they were super awesome and caring. I had a really good experience and will continue to go back.Thanks Dr. Dorsey you rocked.
Junior Wood
2 Nov 2016
REPORT
Boy let me tell you about this place. One of my friends took their dog to this vet clinic and he ended up coming back with worms. And at the time when he was there the vet, Dr. Sutton, was being absol...
Boy let me tell you about this place. One of my friends took their dog to this vet clinic and he ended up coming back with worms. And at the time when he was there the vet, Dr. Sutton, was being absolutely rude to his employees and being very disrespectful. I definitely will never use this clinic for my animals and some of the staff were being very unprofessional.
Kara R
24 Oct 2016
REPORT
II would NEVER do a walk in at this place because you could literally be waiting for 3 to 4 hours until you are out. Other than that they have always been really amazing we adored our doctor but we're...
II would NEVER do a walk in at this place because you could literally be waiting for 3 to 4 hours until you are out. Other than that they have always been really amazing we adored our doctor but we're really sad that Dr Morelli isn't working there anymore she was truly amazing. We will probably follow her to the next clinic she works at.
Cory Pate
16 Jul 2016
REPORT
I've been bringing my dog here for the past few years and have always had a great experience with the entire veterinary staff. Multiple times, I've received calls to check in on how he's doing after a...
I've been bringing my dog here for the past few years and have always had a great experience with the entire veterinary staff. Multiple times, I've received calls to check in on how he's doing after a procedure or illness, and I've even been given a personal contact number before. I can't beat that in terms of people who truly care about the well-being of your pet(s).
red subie
16 May 2016
REPORT
Me and my dog love this place. The staff and the vets are very helpful and they have boarding here as well.
Michael Johnson
29 Apr 2016
REPORT
We tried several vets in Pflugerville over several years, and finally found Home Town. They are leaps and bounds better than any other we tried. Huge, extremely friendly staff with many very good and ...
We tried several vets in Pflugerville over several years, and finally found Home Town. They are leaps and bounds better than any other we tried. Huge, extremely friendly staff with many very good and friendly vets so it's never hard to get a quick appointment. The building big but has a very homey feel to it. Also love that they've split it into a cat side and a dog side to limit "confrontations". Highly recommend Home Town!
Rebekah Lee
2 Apr 2016
REPORT
I'm so glad I found Home Town Animal Care! Dr. Minor adjusted my dog Daphne's eye meds and she is doing so much better! Thank you for taking such excellent care of my 3 furbabies!
Marcie Queen
21 Jan 2016
REPORT
I dont think I've ever left a review on a business before but this place deserves it! I ended up finding a stray 4 week old pitbull puppy and after deciding to keep him, I took him here to get him che...
I dont think I've ever left a review on a business before but this place deserves it! I ended up finding a stray 4 week old pitbull puppy and after deciding to keep him, I took him here to get him checked out. The staff is great and so nice. You can tell they all genuinely love animals. I was seen on time and the vet was very knowledgeable and answered all my questions. I will for sure be going back for all my puppies future needs.
Carolyn Cox
11 Sep 2015
REPORT
Wonderful staff and the vets know their stuff. I shopped around to a lot of vets when I first moved to Austin seven years ago and this place is hands down the best. I am in animal rescue so I have t...
Wonderful staff and the vets know their stuff. I shopped around to a lot of vets when I first moved to Austin seven years ago and this place is hands down the best. I am in animal rescue so I have to have access to a great vet with reasonable prices. I have a rather large menagerie that is mine and I seem to always have a few fosters. I was getting so disillusioned with vets in the area until another rescuer told me about them. I am so glad she did. I probably could not do rescue as well if I had not found them. Dr. Sutton is phenomenal. As for the reviews of the staff being busy, well they are really busy. There is a large office staff because they are a busy practice. The only times I have had to wait, which is rare, is when they were dealing with other clients in front of me. That is the nature of the business. I have been there many times and I have always been happy. I would highly recommend them to anyone.
Amanda S.
10 Apr 2014
REPORT
the front desk staff is indifferent, bordering on rude and terribly disorganized. Doctor Sutton and Doctor Weaver are really good vets - but I'm not sure it is worth putting up with the front desk ...
the front desk staff is indifferent, bordering on rude and terribly disorganized. Doctor Sutton and Doctor Weaver are really good vets - but I'm not sure it is worth putting up with the front desk to see them - perhaps they are a little too busy to give my dogs the personal attention they deserve.
Chasity P.
15 Aug 2013
REPORT
been taking all my animals there for years! friendly, sharp!! highly recommend.
raynchristy
3 Aug 2012
REPORT
do not go !!i took my beloved dog there they told me she was fine, a little dehydrated, low calcium not to worry two hours later my dog dies in their care of a heart attack their was nothing serious...
do not go !!i took my beloved dog there they told me she was fine, a little dehydrated, low calcium not to worry two hours later my dog dies in their care of a heart attack their was nothing seriously wrong with her. now i have a dead dog and outrageous bill
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Please call
(512) 251-2242
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
Popular Hours
6a
12p
6p
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Vca Hometown Animal Hospital
Pflugerville, Texas
General Info
The Vca Hometown Animal Hospital in Pflugerville establishes tailored medical strategies that cater to entire family units by providing support for both pets and their caretakers across Texas. Initial visits prioritize comfort by allowing pets to explore the space freely and express their reactions at their own pace. Before initiating any physical examination, the veterinary team monitors subtle indicators such as eye movements, tail positioning, gait modifications, and pressure response. Physical examinations encompass joint tracking alongside hydration analysis and weight monitoring while also assessing gum tone, coat texture, and thermal regulation patterns. Through meticulous observation, owners record daily activities alongside sleep patterns and vocal habits while noting any recent behavioral anomalies. Vca Hometown Animal Hospital presents intricate treatment plans that address acute health issues alongside surgical care while managing seasonal health shifts and ongoing conditions. Support includes lab testing imaging referrals infection prevention senior animal protocols and emotionally-informed recovery checklists. The arrangement and timing of plans help pet owners manage stress while maintaining awareness without feeling overwhelmed particularly when dealing with multiple pets or intricate medical conditions. The essence of communication remains essential. Each visit generates a note which is sent to you and follow-ups depend on pet adjustment rather than preset calendar reminders. The instruction given to owners enables them to detect both subtle regression signs and indicators of readiness for progression. The elements of long-term care involve pacing techniques alongside choice-based scheduling methods and reassurance strategies. Vca Hometown Animal Hospital delivers veterinary services throughout Pflugerville and Texas by focusing on animal behavior and family input to create well-informed, consistent, and compassionate care plans from beginning to end.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Dental
Dermatology
Euthanasia
Laboratory
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Lindsey Goertz
8 Jun 2018
I love this place and the staff! Vets are very nice and I will always bring my pets here when needed!
C Moeder
27 Apr 2018
It's very difficult to take care of your pet here. Certain staff are incredibly unhelpful and don't put in any effort at all to help your pet. The person that will see your pet will be the technician ...
It's very difficult to take care of your pet here. Certain staff are incredibly unhelpful and don't put in any effort at all to help your pet. The person that will see your pet will be the technician (I guess that is her title?). They give you information that is irrelevant to you or your pet and is fear based. They make assumptions not even based on facts about your pet. Absolutely IRRATIONAL. Extremists. Accusatory. the Tech will give you three different diagnosis for the same thing while you are there. She caused my dog so much unnecessary anxiety. I've taken my dog to a different vets office several times before and we never had any problems like we (my husband had the same experience) had here. Some people don't care about animals they just care about their agenda. If she cared about my dog she would have found a way to calm my pet down enough to take her temperature, weight, and stayed with what was relevant to my dogs current health. None of that could happen because she was so hostile in her mannerism that she scared my pet. There is no point in going here unless you want to dish out $200-$350 every visit. It is outrageous.
Chris McGatha
20 Apr 2018
I have taken my pets to Dr. Weaver at Hometown Animal Care for more than ten years. He is intelligent and compassionate, two characteristics that place him above the rest. In our recent yearly checkup...
I have taken my pets to Dr. Weaver at Hometown Animal Care for more than ten years. He is intelligent and compassionate, two characteristics that place him above the rest. In our recent yearly checkup he found a small, pea-sized mass that he quickly diagnosed as being a mast cell tumor. He did a quick biopsy and offered to show me the results on a slide under the microscope. I am a retired OR RN and always interested in the minute details of my pets' health and treatment. He removed the lesion the following week and while doing so, found another mass nearby the first. He also removed that and for no additional charge!
When congestive heart failure finally got my elderly Anatolian Shepherd, Dr. Weaver made time in his busy schedule to euthanize her. The staff as well as he was exceptionally compassionate throughout the procedure. They gave us plenty of time to spend with her.
When I rescued a pittie mix from our local shelter he did her first check-up at no charge.
The vet techs are all friendly and demonstrate kindness and caring toward our pets, completing the ideal atmosphere for animal care.
Sarah Shewmaker
24 Mar 2018
The staff is always kind and loves animals. They have helped my dogs more than any other vet I’ve taken them too. They are great people and wonderful at what they do
Van Truong
1 Mar 2018
Very Clean place, and the people were so nice. I was very happy that I found this place for my new puppy. Make sure to take advantage of any specials or promotions they are having. When I took my new ...
Very Clean place, and the people were so nice. I was very happy that I found this place for my new puppy. Make sure to take advantage of any specials or promotions they are having. When I took my new puppy for the first time they had a free first health check for new clients, which ended up saving me about $30 on my first trip.
Beverly Hernandez
16 Feb 2018
An amazing, caring, skilled veterinary hospital and boarding facility!! Charming decor leads to a friendly and professional group of people dedicated to the health and well-being of your pets. Divided...
An amazing, caring, skilled veterinary hospital and boarding facility!! Charming decor leads to a friendly and professional group of people dedicated to the health and well-being of your pets. Divided into two sides, one for dogs (and, tough cats), the other side for cats, it is a full service pet facility. The entire staff is so knowledgeable, and the veterinarians are awesome. I trust them completely with the care of my senior fur baby.
Philip Lawrence
30 Jan 2018
Done. We we will go no more. Since I have gone here (since they opened ~10 years ago), the doctors have become less experienced and the prices have tripled. A couple of the doctors that have been ther...
Done. We we will go no more. Since I have gone here (since they opened ~10 years ago), the doctors have become less experienced and the prices have tripled. A couple of the doctors that have been there are great...the new ones...not so much. More and more it is a money squeeze...and they have become less friendly. Since it is a $$ business, they will understand when you go to the other folks in town who are much less expensive.
Court N.
12 Jul 2017
I am so very pleased with Dr. Reicher and his staff! Dr. Reicher knew what was wrong with my cat Gage and gave him the right treatment to get Gage back to normal. We just had Gage's followup and every...
I am so very pleased with Dr. Reicher and his staff! Dr. Reicher knew what was wrong with my cat Gage and gave him the right treatment to get Gage back to normal. We just had Gage's followup and everything is going well. Thank you Dr. Reicher and staff at Hometown Animal Care!!!
Keven Walker
31 May 2017
Fantastic experience bringing our cat into this wonderful clinic - great staff and bedside manner with an unhappy feline. But we were disappointed that the RX was not called into the pharmacy as promi...
Fantastic experience bringing our cat into this wonderful clinic - great staff and bedside manner with an unhappy feline. But we were disappointed that the RX was not called into the pharmacy as promised. We ended up spending an hour at Walmart (not optiimal). I would have rated this 5 stars but for the RX issue. Overall though, strong recommend.
Roger Rodriguez
31 May 2017
Turned my dog away who was attacked by other dogs because they were busy.
Up until this incident I had taken my dog Sasha here a few times and was happy with their services, but after today I don't ...
Turned my dog away who was attacked by other dogs because they were busy.
Up until this incident I had taken my dog Sasha here a few times and was happy with their services, but after today I don't think I'll be going back there anytime soon.
My dog was attacked by 2 other dogs and we brought her here because it was her vet. They took her in and started to work on her but didn't want to finish because they were busy and we didn't have an appointment. The doctor told me what was needed for her care but said that I should take her somewhere else because they were busy.
I'm extremely disappointed with their lack of service and the fact that they were so quick to turn us away. My dog was in a ton of pain and badly injured and they sent us to Round Rock Emergency with a bag of morphine and a cone, meanwhile my dog was bleeding profusely from her wounds.
I will no longer be doing business with this place. Not after the way we were treated.
Tania A.
25 May 2017
We have been bringing our beautiful kitty to Hometown for over a year and we are so happy with the care and service by everyone on staff--Doctors, Techs, reception desk. We usually see Dr Weaver or Dr...
We have been bringing our beautiful kitty to Hometown for over a year and we are so happy with the care and service by everyone on staff--Doctors, Techs, reception desk. We usually see Dr Weaver or Dr. Reicher but everyone so far has been great. We recently brought our kitty for boarding. A week before dropping off we got a tour of the cat palace and I was so impressed. The rooms look so "homey" but in a kitty way. This was our cat's first time boarding and as soon as we dropped her off she loved the window views and comfortable cat sofas and blankets--not your standard kennel spaces. The staff followed our feeding instructions for our senior cat including accommodations like small feedings 4 times a day instead of standard 2 and distilled water all included in the boarding fee. If you want to give your pet the royal treatment while you are away from home I highly recommend Hometown Animal Care.
Jayne Thomas
16 May 2017
The staff and the doctors are great. My baby has been going here since she was 8 weeks old. They got her all up to date on her shots and even asked us to bring in a picture of her to add to their wall...
The staff and the doctors are great. My baby has been going here since she was 8 weeks old. They got her all up to date on her shots and even asked us to bring in a picture of her to add to their wall.
They also send reminders in the mail for upcoming shots needed which is super helpful!
T. M.
9 May 2017
This place is the cat's meow! Every staff member is friendly, efficient and helpful. The vet care is excellent and fairly priced - they aren't looking to gouge you. I've been here 4 times in the past...
This place is the cat's meow! Every staff member is friendly, efficient and helpful. The vet care is excellent and fairly priced - they aren't looking to gouge you. I've been here 4 times in the past 2 years for various things. Every single time my little buddy gets the best care and attention. I adore the layout and decorations of this place too. It says they love pets and their owners.
Jared Lange
11 Apr 2017
Ive been to vets all over the country. Home town is easily in my top 3 after my first visit. For me its all about honest communication. I feel like i got that here. It might not be what I wanted t...
Ive been to vets all over the country. Home town is easily in my top 3 after my first visit. For me its all about honest communication. I feel like i got that here. It might not be what I wanted to hear but it was explained and that is what a vet should do.
Christina S.
22 Mar 2017
The staff are all very nice, genuinely seem to enjoy their jobs and caring for animals. The service is usually timely. I'm hoping today was an exception. I arrived to my appointment on time, but then ...
The staff are all very nice, genuinely seem to enjoy their jobs and caring for animals. The service is usually timely. I'm hoping today was an exception. I arrived to my appointment on time, but then sat in a exam room for 50 minutes waiting to be seen. My dog only needed shots. We should have been in and out in 20 minutes. Instead, I sat there for an hour and 15 minutes when all was said and done. I could see techs and staff sitting at tables, enjoying drinks, chatting etc. Some were charting and working on papers, which is fine and expected. But no reason to make a paying customer wait while you sip on drinks for 50 minutes. I'll be sure to make my appointments for earlier in the day to hopefully avoid this in the future. I'd really hate to have to switch vets, as I generally have been happy with service up until today. The quality and price of care really can't be beat, but my time is valuable as well.
Marcis Greenwood
5 Mar 2017
Awesome Vet! Great prices and the Staff really cared about my dog and took care of her. My dog had almost her entire neck bit off by another big dog. The Vet had to see her to change her bandages s...
Awesome Vet! Great prices and the Staff really cared about my dog and took care of her. My dog had almost her entire neck bit off by another big dog. The Vet had to see her to change her bandages several times a week and only charged me their lowest rate. I think the bill totaled at $120, which is amazing for all the surgery and bandage change work they did. Highly recommended!
Erinn Hughes
13 Feb 2017
The vets and the vet techs here are so wonderful. They are always happy to see us and answer all fears/concerns with a heart. The dogs aren't afraid to come and they are always treated well. They do ...
The vets and the vet techs here are so wonderful. They are always happy to see us and answer all fears/concerns with a heart. The dogs aren't afraid to come and they are always treated well. They do accept care credit, so if you have something that has to be done that's out of budget you're all set. I'll always bring my dogs here.
Page V.
5 Feb 2017
My greyhound Noodle started scratching her eyes with her paws recently. We have previously been to a vet in Leander who knows greyhounds really well, but given that I couldn't afford the 2 hour round ...
My greyhound Noodle started scratching her eyes with her paws recently. We have previously been to a vet in Leander who knows greyhounds really well, but given that I couldn't afford the 2 hour round trip+appointment in my schedule, I had heard good things about Hometown Animal Care and decided to give it a try. So glad I did! The interior feels like a home environment and they have entrances for cats and another for dogs to keep any posible skirmishes at bay. When they led us to the back room, we were seen quickly. The vet tech and Dr. Oramas were very friendly, knowledgeable and they seemed to really like Noodle. Even better, Noodle seemed to really like them...not to mention the jerky treats she got for being a good girl while they looked at her eyes. They gave me medicine on the spot and I was pleased with the price. We came back for our follow up and we were in and out in 30 minutes. Overall a great experience - we will likely be back. Here's Noodle's take on it all: facebook.com/NoodleTheGr…
Andrew Carpenter
4 Dec 2016
Quality animal care. Nice facility. Good staff.
Cindy S.
22 Nov 2016
Went in today to get my dog her vaccinations, when we got there, she was a little excited and barking very loudly . They put us in a room in a very fashionable timing . We saw Dr. Jennifer Dorsey, & h...
Went in today to get my dog her vaccinations, when we got there, she was a little excited and barking very loudly . They put us in a room in a very fashionable timing . We saw Dr. Jennifer Dorsey, & her super great assistant they were super awesome and caring. I had a really good experience and will continue to go back.Thanks Dr. Dorsey you rocked.
Junior Wood
2 Nov 2016
Boy let me tell you about this place. One of my friends took their dog to this vet clinic and he ended up coming back with worms. And at the time when he was there the vet, Dr. Sutton, was being absol...
Boy let me tell you about this place. One of my friends took their dog to this vet clinic and he ended up coming back with worms. And at the time when he was there the vet, Dr. Sutton, was being absolutely rude to his employees and being very disrespectful. I definitely will never use this clinic for my animals and some of the staff were being very unprofessional.
Kara R
24 Oct 2016
II would NEVER do a walk in at this place because you could literally be waiting for 3 to 4 hours until you are out. Other than that they have always been really amazing we adored our doctor but we're...
II would NEVER do a walk in at this place because you could literally be waiting for 3 to 4 hours until you are out. Other than that they have always been really amazing we adored our doctor but we're really sad that Dr Morelli isn't working there anymore she was truly amazing. We will probably follow her to the next clinic she works at.
Cory Pate
16 Jul 2016
I've been bringing my dog here for the past few years and have always had a great experience with the entire veterinary staff. Multiple times, I've received calls to check in on how he's doing after a...
I've been bringing my dog here for the past few years and have always had a great experience with the entire veterinary staff. Multiple times, I've received calls to check in on how he's doing after a procedure or illness, and I've even been given a personal contact number before. I can't beat that in terms of people who truly care about the well-being of your pet(s).
red subie
16 May 2016
Me and my dog love this place. The staff and the vets are very helpful and they have boarding here as well.
Michael Johnson
29 Apr 2016
We tried several vets in Pflugerville over several years, and finally found Home Town. They are leaps and bounds better than any other we tried. Huge, extremely friendly staff with many very good and ...
We tried several vets in Pflugerville over several years, and finally found Home Town. They are leaps and bounds better than any other we tried. Huge, extremely friendly staff with many very good and friendly vets so it's never hard to get a quick appointment. The building big but has a very homey feel to it. Also love that they've split it into a cat side and a dog side to limit "confrontations". Highly recommend Home Town!
Rebekah Lee
2 Apr 2016
I'm so glad I found Home Town Animal Care! Dr. Minor adjusted my dog Daphne's eye meds and she is doing so much better! Thank you for taking such excellent care of my 3 furbabies!
Marcie Queen
21 Jan 2016
I dont think I've ever left a review on a business before but this place deserves it! I ended up finding a stray 4 week old pitbull puppy and after deciding to keep him, I took him here to get him che...
I dont think I've ever left a review on a business before but this place deserves it! I ended up finding a stray 4 week old pitbull puppy and after deciding to keep him, I took him here to get him checked out. The staff is great and so nice. You can tell they all genuinely love animals. I was seen on time and the vet was very knowledgeable and answered all my questions. I will for sure be going back for all my puppies future needs.
Carolyn Cox
11 Sep 2015
Wonderful staff and the vets know their stuff. I shopped around to a lot of vets when I first moved to Austin seven years ago and this place is hands down the best. I am in animal rescue so I have t...
Wonderful staff and the vets know their stuff. I shopped around to a lot of vets when I first moved to Austin seven years ago and this place is hands down the best. I am in animal rescue so I have to have access to a great vet with reasonable prices. I have a rather large menagerie that is mine and I seem to always have a few fosters. I was getting so disillusioned with vets in the area until another rescuer told me about them. I am so glad she did. I probably could not do rescue as well if I had not found them. Dr. Sutton is phenomenal. As for the reviews of the staff being busy, well they are really busy. There is a large office staff because they are a busy practice. The only times I have had to wait, which is rare, is when they were dealing with other clients in front of me. That is the nature of the business. I have been there many times and I have always been happy. I would highly recommend them to anyone.
Amanda S.
10 Apr 2014
the front desk staff is indifferent, bordering on rude and terribly disorganized. Doctor Sutton and Doctor Weaver are really good vets - but I'm not sure it is worth putting up with the front desk ...
the front desk staff is indifferent, bordering on rude and terribly disorganized. Doctor Sutton and Doctor Weaver are really good vets - but I'm not sure it is worth putting up with the front desk to see them - perhaps they are a little too busy to give my dogs the personal attention they deserve.
Chasity P.
15 Aug 2013
been taking all my animals there for years! friendly, sharp!! highly recommend.
raynchristy
3 Aug 2012
do not go !!i took my beloved dog there they told me she was fine, a little dehydrated, low calcium not to worry two hours later my dog dies in their care of a heart attack their was nothing serious...
do not go !!i took my beloved dog there they told me she was fine, a little dehydrated, low calcium not to worry two hours later my dog dies in their care of a heart attack their was nothing seriously wrong with her. now i have a dead dog and outrageous bill
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