I had a very unpleasant experience with this vet clinic today. I've used them on/off for several years but prefer Parker Animal and Bird or Vax Shack. Out of convenience, I used Companion Animal today for a quick bordetella vaccination and anal gland extraction for 2 of my dogs. This is routine and my dogs are very familiar with both of these procedures. Dr. Allen entered the room with a straight face, no smile, no greeting, seemed irritated he had to do his job. He handled my dogs in such a rough way, one tried to bite him (she's never done this). She was terrified and he showed NO empathy. I owned a pet business for years and have worked with many vets in this area, never have I seen a Vet treat a pet this way. I was shocked. Both of my dogs, shook and cried for 30 minutes after they left Companion Animal. They've NEVER acted like this after getting either procedure. Please be careful if you choose to use this facility. He is not a nice person and does not seem to care about the pets he's being paid to help or the customer who was sitting in the room with him witnessing this awful interaction with my sweet dogs. 👎🏼👎🏼 Read Less

First, I want to say that if you are in need of great veterinarian services look no further than Companion Animal Hospital of Plano. Dr. Allen and his staff, Jennifer, and Kimberly are simply the best. Again, I can€t stress how great they are. Do not hesitate bringing your pet here, they will get the best of care. Dr. Allen and his staff take their time to explain everything and have never tried to add unnecessary test, or medicines. One of our dogs lived to be over 19 years old and I always knew she was in great care with Dr. Allen Great job and thanks for everything. Read Less

I brought my year and a half dog in because he caught one of his dew claws on something while playing, and it had broke near the base and was bleeding. The receptionist told me all they were going to do was a nail trim and some pain meds. I was the first client that morning, and maybe it was a rough morning for the staff, but that does not exempt how they treated my pup. First when we were brought into the room, the vet did not even say hi or introduce himself or ask me for my name (it was my first time there and I was looking for a new vet to go to). Him and the assistant immediately picked up my nearly 70 lbs dog onto the table and held him down on his side to clip his nails. When he got to the dew claw, he just clipped it and my dog yelped and cried and started hyperventilating, and that's when I got really upset because there was no compassion whatsoever. His nail started to bleed and the vet put the quick stop on it, and after clipping all the nails, he then injected something to help the pain. COULDNT THEY HAVE DONE THAT OR SEDATE HIM BEFORE CLIPPING OFF THE DEW CLAW?!?! It was really painful to watch, and my heart sank when neither of them were comforting him but just holding him down. I had to go over and comfort him and was telling him "it's okay" while the vet made fun of him for hyperventilating and then continued to ask me to hold his paw down. Afterwards they just sent me and my dog home with no instructions on how to care for the dew claw if it needed any care. I've been keeping a close watch on it, and the dew claw that he clipped is starting to look infected. I'm not bringing him back here ever, and will be finding another vet who can care for my puppy with real compassion. Read Less

I Love Companion Animal Hospital. I wouldn't take my dogs and cats anywhere else, and I haven't for 15 years.  Dr. Allen is very experienced and competent and he does anything that will actually have a positive impact on your pet's health. He's treated my pets for some really tricky things like cancer, congestive heart failure, feline aids, kidney failure.  He does not do expensive diagnostics or specialty supplemental things, he's respectful of your pets, your money and your concerns. Read Less

New to Plano and needed a veterinarian for our cat. Service was great, and the vet was caring and wise. Excellent experience. Would highly recommend. The "staff cats" were very welcoming to our cat. Our cat was calm. Read Less

We took our three dogs to this vet, and honestly he and his staff were terrible with our fur babies. Showed no compassion or kindness to the dogs. I was quoted a price for services, and I added a nail clipping for all three, and ended up paying an extra $75.00. Everyone wanted to leave for the day-it was obvious. :( Read Less

I've been coming here for two years and now a recently introduced a second pup to Dr. Allen & Staff. They were incredibly gracious and humble when my first dog died in March. I am moving further away, but will continue with Dr. Allen and his staff; their compassionate, superior service  is worth the drive :) Read Less

My dogs were in need of their annual dental cleanings and being new to the area, I stopped by to check out this place after reading other positive Yelp reviews. The staff was really friendly and their price for doggie dental cleaning was very reasonable compared to what I had paid in the past in another state. The day of the appointment, Dr. Allen came out to greet us in the reception area before the vet tech took the dogs back for their dental procedures. I am always super nervous when my dogs have to go under anesthesia, but they did great and were ready to go home in a few hours. Jennifer did a fantastic job cleaning my babies teeth. Pearly whites and fresh breath!! I had also discussed an issue with Dr. Allen regarding one of my dog's nails and allergies. When I picked up the dogs, Dr. Allen was kind enough to take the time to explain both situations to me. I was very impressed with this animal hospital and feel relieved to have found a great place to take my dogs now that I live in Plano. Read Less

Want to thank Dr Allen and his great staff for the visit today! I brought our Chow Chow in for a skin issue that I thought was bigger than it was. Dr Allen spent about 10 min with  us, told me it was no big deal and didn't charge me for the visit! We have never had to wait long to be seen.  They have a very flexible schedule and very reasonable prices.  We will highly recommend them!!  Thank you!!! Read Less

Bottom line before I get into my review, if you have a cat and need a vet, this is the place to go.We've been through a few vets and it has been our experience that most practices favor dogs and seem to be inexperienced with working with cats. We've even been made to feel like our pet was an especially difficult case.  As it turns out, we've just been going to the wrong places. Dr Allen and his staff are courteous and friendly but most importantly skilled and professional.  As we watched them work, it was obvious they had a lot of experience in working with cats.  They handled our cat gently yet kept appropriate control of him in order to keep him safe while performing his annual exam. They were very helpful and informative and even performed routine tasks like nail trimming without being asked.  They were very thorough and answered all of our questions. Most of all, their demeanor was very comforting and made us feel like our pet was in good hands.The prices are also very reasonable compared to a lot of other places. We have finally found an appropriate, feline experienced vet and will stick with them. Read Less

We brought in a homeless scared little dog that was so precious, just to get checked out and get his shots. This VET was rough with our new little guy, and when our dog yelped, this VET guy got startled and he pricked himself with the needle. In his bizarre response, he picked up our dog by the scruff of his neck (which was swollen from some recent dog bite during the time of being homeless), and this 200lb. man clenched his fist and shook it in our little 7 lbs. dog's face as he dangled him in the air!!!! He muttered something as he was clenching his teeth tightly too!! IT WAS INSANE!!!!! So much anger!!! Read Less

We brought in a homeless scared little dog that was so precious, just to get checked out and get his shots. This VET was rough with our new little guy, and when our dog yelped, this VET guy got startled and he pricked himself with the needle. In his bizarre response, he picked up our dog by the scruff of his neck (which was swollen from some recent dog bite during the time of being homeless), and this 200lb. man clenched his fist and shook it in our little 7 lbs. dog's face as he dangled him in the air!!!! He muttered something as he was clenching his teeth tightly too!! IT WAS INSANE!!!!! So much anger!!! Read Less

We've been taking our pets to Dr. Allen for about 4 years now, and he is by far the best vet we've found in the area. He's warm and friendly and shows a genuine concerns for the animals brought in. I've never had to wait when I've have an appointment. Prices for services are not too bad. We moved away from Plano (to Rowlett) but still make the drive to go back to Dr.Allen. Highly recommended! Read Less