Outstanding office.....from the office staff out front to Dr.Gillard and his techs. They care for the pets like they were their own. We have been going there for 30 years and will continue to go there in the future. Read Less

Just moved to the neighborhood a dog got hurt with over to the vet so my baby no problems as easy and convenient thank you so much. Staff was very friendly they address my pitbull like she was a little chihuahua. Read Less

The assistants are wonderful. The Doctors are amazing! You can tell they love our fur babies and care about their well being as much as we do. On time appointments, clear and concise information and instructions. All around great place to take your pets! Read Less

First time here. I know this location has been here a long time. They were very nice and caring during this hard time. I have other family members that take all their pets here and receive great care. I recommend them as your vet. Read Less

I was in a pinch and needed to find a vet for my cat who all of a sudden became very ill.  This vet was able to get him in Saturday morning,  and the vet immediately knew what was wrong with him.   He stayed the weekend at the vet, I was able to get him Monday late afternoon.  He seems to be doing well!  The rates I'm sure was a lot higher than other vets, but they took care of him.  I'll definitely come back.  The staff was really friendly including Chester the cat! Read Less

Used their boarding service for our senior dog. This hospital has no moral and mistreated him horribly. He was extremely thirsty when we got him back as they did not feed him water. He was walking just fine before the boarding and was not able to walk anymore. Now we have to put him down while before thinking we still got some time with him. Thanks for taking away my best friend and I hope you guys rot in hell. Read Less

They are wonderful. The staff is so incredibly nice and helpful. When asking questions they are patient and responsive, and very knowledgeable. They are very clear and concise in all the information and take the extra effort to make sure you know everything you need to. they will even go the extra mile to try and answer questions they think might come up after you leave, and each staff member we talk during a visit will make sure someone has already told us what we need to know and tell us if not already. Read Less

I have been bringing my cats here for years, and I still do even after moving out of Plano.  I trust Dr. Gillard implicitly with their health due to his experience and expertise.  Dr. Gillard is also soft-spoken, which is important to me with my cats who don't love loud noises.  The vet technicians and front desk employees are kind, helpful and exceptional.  They always make sure to have the supplies in stock I need for my diabetic kitty, and have even stayed open a few minutes late on occasion when I couldn't get here from work by 6pm.  They are open for a half day on Saturdays, which is convenient.  I am remembered as a client when I return, which is nice.  I have never had any problems bringing my animals here or being charged for something that wasn't done.  I would recommend anyone bring their pet to this veterinary clinic accredited by the American Animal Hospital Association. Read Less

All of my fur babies are patients here (3 puppy dogs and one kitty cat) I can't say enough how wonderful the entire staff is!! I have all the confidence in the world in my pet's care... they've been seen for emergencies (I was able to get in IMMEDIATELY), routine care and surgeries. Not only are they gentle and truly loving with my pets, they also take the time to explain everything they are doing and why. This is a warm and friendly clinic. I highly recommend Legacy Drive Animal Hospital! Read Less

I absolutely love Dr. Shiplove and Dr. Gillard!! They are just amazing. My family and I all together have 5 dogs that are in need of care, and we trust all 5 of them to be taken care of here. They never fail to disappoint and I know I can trust their advice and practice. Would most definitely recommend!! Read Less

Love Dr. Shiplove and Dr. Gillard! Both have taken care of my dog so well. All the staff are kind and helpful! We have been going to Legacy Animal Hospital since 2011 and we have had only positive experiences!!!! The other huge plus for me is that they are also AAHA accredited! Read Less

Thank you everybody for the prayers for Minnie. She is home and on her way to recovery. Thank you Dr. Gillard, Sloane, Mandy and everybody at Legacy Dr. Animal Hospital, Collin Co. Emergency Vet. She is wagging her tail today because of you guys. Read Less

We've been a client of the Legacy Drive Animal Hospital for over 25 years. Dr. Gillard has taken great care of all of our dogs over that time. He's also been there to help and comfort us when we had to make those tough decisions at the end of several of our dogs lives. The Legacy Drive Animal Hospital is a great place to care for your pets. Read Less

This is the greatest Animal Hospital. All the staff including the doctors are very passionate and caring and make you feel like family. I will never leave this place. I leave my Lab there about 5 times a year and he really likes the staff and is more then will to go when I mention the spa to him. He knows just what I mean and never worry about his care. Read Less

I have used Legacy Drive Animal Hospital for 20 years now. I am on my 6th and 7th cocker spaniels. All my dogs received/receive the finest care. Drs. Gillard and Shiplov and their staff are the best. Read Less

I thought this was a good place to take my yorkie. Come to find out all they care about is money and lots of it.  I had an appointment for a heart worm test and to get her heart worm medication only to find out after I got there she could have her test but I could not buy heart worm  medication without a full exam. Even if the test was negative. They could have told me this over the phone. If you have lots of money to waste at this place then this is the vet for you. I give them no stars and will be  looking for a new place to take my baby. Read Less

Our family moved to Plano from Dallas less than 2 years ago. I had gone to the same vet for 20 years, but he's 30 miles away now. In the time we have been here, we have adopted a cat who had worms and other issues, our older cat had a skin problem, and our female cat developed calcium stones that got trapped in her urethra with urine that backed up in her abdominal cavity requiring two surgeries. I was nervous using a new vet, but Dr. Gillard and his staff were terrific with all my animals and with me.  We nearly lost our female cat to cardiac arrest, but Dr. Gillard got her heart going, and now she is healthier than she's been in a long time. He took the time to reconstruct her urethra so that it wouldn't narrow should she develop more stones.  Both Dr. Gillard and his staff checked on me regularly with all 3 cats, and if I was concerned, they said to just come on in. Dr. Gillard gave my female kitty a second chance she might not have had. I also appreciated the way he did tests in succession so that if one came back with a certain result, it would determine if we needed to go further.  That saved me money and my cats pain and angst. I've been very pleased. Read Less

Please do not take your pets here. I made the mistake when we took my yorkie in because we were concerned that she had a uterus infection. Dr. Gillard sent us home saying she was fine before examining her or doing any tests. Instead he charged us for numerous things we did not ask for including over-priced heart guard medicine. They also docked us $15 dollars for what took 2 mins to trim nails my dog's nails. We brought along our other puppy to inquire about a neuter and left with a mandatory puppy exam we didn't need, cough pills that didn't work. Dr. Gillard even gave us an empty pill bottle.. "to bring back tomorrow with the puppy's fecal matter for testing" It wasn't until I got home that it was an additional $40 dollar charge for a test they haven't performed.I am fine paying for my pet's healthcare but there was absolutely zero provided. Three weeks later our dog was still lethargic so we took her to a different vet for a second opinion. They immediately could tell she was not well and her infection had escalated to more severe. Unlike Dr. Gillard who barely examined her, this vet  HillSide Clinic on Mockingbird ran x-rays and blood tests (all reasonable in price) and my dog needed EMERGENCY surgery to save her life. It still saddens me when I think this all could have been prevented if Dr. Gillard had been more careful. Her surgery could have been prevented with just antibiotics. Read Less

This is an amazing veterinary clinic. I began taking my long-haired Maine coon cat her about 2 years ago. The staff is always friendly and I feel comfortable leaving him at the vet while I am at work. My pet get a lion's cut as he is older in age. Not many people groom long-haired cats. Before bringing my pet to this clinic, I visited several other groomers and vets. I always had a different groomer or I would get sent to another location. Here, my pet is comfortable and never acts out. I see no other alternative in pet care!!For your pet's vaccinations or ailments, come see the friendly staff at Legacy Drive Animal Hospital. This place is more than a hospital. Read Less