If I could give less than 1 star I would! I will never use this vet again and DO NOT recommend anyone else use Dr. C either! I took my dog in for ringworm and a poor immune system as she's been havi... Read More
If I could give less than 1 star I would! I will never use this vet again and DO NOT recommend anyone else use Dr. C either! I took my dog in for ringworm and a poor immune system as she's been having skin issues for almost 3 years after getting a glandular infection. Dr. C confirmed it was ringworm by using a black light and it fluoresced green which is positive for ringworm. She also said a skin culture was necessary - why? The black light test was positive. But I trusted her with my pet. She said it would take 7-10 business days for the results to come back. She wouldn't give me oral medication until the results came back - again - why? Black light confirmed it!! She kept telling me I needed flea and tick treatment. I told her I didn't. My pets don't have fleas; never had a tick and don't have mites either. If we had any of them, my other pet would be affected and she isn't. She kept pushing it and I firmly told her I wasn't interested in it and didn't want to put extra drugs in my pet that she didn't need. She was telling me about so many different drugs; and additional tests that may need to be run - she was really trying to upsell me!! My head was spinning - I just wanted a treatment to kill this fungal infection as quickly as possible!! She also gave my pet a Lime Sulfur dip - which is not good for ringworm as I learned today. Long story short, I had to leave my dog with Dr. C so she could completely dry after the sulfur dip. She said she was going to send some treatments home with me and we would have another visit after the skin culture results were in for oral meds - 7-10 days later. That's a long time to let ringworm go, don't you think!!! I paid $300+ before leaving. Yes, I got a receipt, but I don't what meds are what. My husband picked her up later and when I got home that evening, I found the flea & tick treatment in the bag that I firmly told her I did not want and a shampoo that I told her I did not need as I already had a prescription shampoo. The immune system supplement is for...and I quote this... "helps treat iron deficiencies found in young, anemic, debilitated or convalescent pets." My pet is 10 and even though she has this issue, she is youthful, playful, energetic, NOT anemic and her food is prescription so she is getting proper nutrition. SHE HAS RINGWORM...not anemia!!!
The skin culture test was done on 11/18/17 and on Wednesday, 11/29/17, I still had not heard from them so I called to see if the results were in. They had the results in Monday, never called me. And the results were positive for....ringworm!!! WOW!!! Really?!? So, I requested oral medication - was put on hold - when the lady returned to the phone 5 minutes later, she told me they couldn't issue any prescription drugs because Dr. C is out until next week. What???? The topical medication that I paid $35 for was not working and the ringworm was spreading all over my pet. But I can't get any oral meds until next week???
I'm sure someone has had a good experience with this lady, but I have not. All she seemed to care about was upselling me with everything she could...even though I told her I was a full time student now and have no income coming in.
The 1st picture was taken 11/16/17. I saw Dr. C on 11/18/17. Topical meds were being applied until today 11/30/17 when we ran out. The 2nd pic was taken 11/27/17. Now do you see why I'm so upset!?! And because of no meds to kill the fungus, it has spread more.
This is not good medical care, good patient care or practice and certainly not good customer relations!!! RUN....DO NOT TAKE YOUR BELOVED PETS HERE!!!! Read Less