18 Reviews

VCA Animal Care Hospital

Plano, Texas
Reviews
Janette Brown
8 Jul 2018
REPORT
If you just got a new animal you can download a coupon for a free check up
Alex Sabri
4 Jul 2018
REPORT
VCA has a tarnished name for a while now due to the pet hating parent company- HOWEVER- this branch has unparalleled services across the every aspect from retail sale through surgery. If I had enough... Read More
VCA has a tarnished name for a while now due to the pet hating parent company- HOWEVER- this branch has unparalleled services across the every aspect from retail sale through surgery. If I had enough capital I’d make that team known Read Less
Michael Brady
4 May 2018
REPORT
Great staff take care of your furry family member with a smile and my pups like everyone here. Great grooming services as well. Check them out!
Danee Wilson
6 Apr 2018
REPORT
The location is easily accessible and very clean and nice. The staff is amazing! They offer amazing deals on preventive care through their office.
P Rehman
29 Jan 2018
REPORT
What a friendly and honest group of animal lovers! This team goes above and beyond to be honest and meet your needs.
micah barnes
13 Jan 2018
REPORT
They always take great care of my girl Lucy. They are knowledgeable and will always call to check how your pet is doing afterwards.
Sarah Neale
4 Oct 2017
REPORT
We were directed to a VCA hospital when we adopted our heartworm positive dog Santos from the SPCA. I thought I would have his treatment there and then go back to our usual vet, but we have made the ... Read More
We were directed to a VCA hospital when we adopted our heartworm positive dog Santos from the SPCA. I thought I would have his treatment there and then go back to our usual vet, but we have made the switch permanent. Our little guy is excited to go to VCA Animal Care, his body language when he leaves shows he was not stressed and has a good time when boarded for our vacations. I drive out of my way to come here, and it's 100% worth it knowing he is loved on and receiving excellent care from employees who really have an affection for the animals. Read Less
Amy Hicks
18 May 2017
REPORT
The VCA family is amazing!! They have such a personal relationship with every dog and their owner! We are new puppy owners and they have answered every little question regarding our little guy and had... Read More
The VCA family is amazing!! They have such a personal relationship with every dog and their owner! We are new puppy owners and they have answered every little question regarding our little guy and had so much kindness and patience with us. They even sent us pictures when we were out of town! I absolutely will not go anywhere else. Read Less
Ursula Bowser
17 Apr 2017
REPORT
The staff is very friendly and helpful
Gwen Baumann
12 Apr 2017
REPORT
This is my go-to kennel when I need to board my Jack Russell and Schnauzer for travel. They are super-friendly, take good care of my dogs, and have them all nice and clean when I pick them up. Have ... Read More
This is my go-to kennel when I need to board my Jack Russell and Schnauzer for travel. They are super-friendly, take good care of my dogs, and have them all nice and clean when I pick them up. Have been using them for years. Highly recommend. Read Less
Daniel Gardner
6 Mar 2017
REPORT
Dr. Rodeghier was great and the staff was very nice and helpful when we had to bring our sick cat in for several appointments.
Shelby Randall
10 Sep 2016
REPORT
Amazing experience!!!! We just moved to the plano from the Keller area and was upset having to leave my other vet office. But walking into this office made me incredibly happy. Filling out the paper w... Read More
Amazing experience!!!! We just moved to the plano from the Keller area and was upset having to leave my other vet office. But walking into this office made me incredibly happy. Filling out the paper work was a breeze. All electronic. I didn't even have to sit In the waiting room. Right as I walked in, I was directed to one of the ops with my boy. The Dr came in soon afterwards and gave otto a full exam. We came in with the free exam, I really just needed ottos prescription, and thought walking in, they would think, "oh, she just wants this exam done because it's free." NOT AT ALL! everyone was welcoming, the Dr praised my dog on how well and healthy he was, and answered questions for me on the myths I've heard. She got the prescription he was on, and wrote it for me with no problems. They never pushed me for money, they suggested me to get some things done for otto, but never once pushed me about it Because of this amazing first time experience, I will be returning for ottos exams and I trust the doctor to do his neutering now. I am so happy I found a clinic that is just perfect all around. 5 stars doesn't justify the experience I had with them. Read Less
Sara Wiedeman
31 Aug 2016
REPORT
I have been bringing my elderly chihuahua to this vet for nearly 2 years and I absolutely love the staff and treatment here! So heartfelt and welcoming - I never have any issues and they always treat ... Read More
I have been bringing my elderly chihuahua to this vet for nearly 2 years and I absolutely love the staff and treatment here! So heartfelt and welcoming - I never have any issues and they always treat my dog with respect and love! I have used their kennel services for nearly as long and these are great too! My dog loves staying with them and I always feel relaxed knowing she is safe there. Their prices are completely fair and while it can be hard (especially with an older pet), I respect the prices I pay because it goes to a great office and staff salaries! You won't be disappointed if you choose this vet office! Read Less
Julie Clemons
29 Mar 2016
REPORT
Katie Gallagher
14 Jan 2016
REPORT
The staff was very welcoming & friendly. Also the knew about my pet on our first visit, where other places where I was a regular customer didn't even know what was going on w/ her. Fast, efficient, fr... Read More
The staff was very welcoming & friendly. Also the knew about my pet on our first visit, where other places where I was a regular customer didn't even know what was going on w/ her. Fast, efficient, friendly, & mostly knowledgable. I would return. Read Less
bonzie wherry
8 Apr 2015
REPORT
Disappointed!! I 'had' been a VCA Animal Care Hosp. for over 5 years!! The last time I took my dog to get groomed, they lied to me. When I dropped my pet off for a previously scheduled appt., I une... Read More
Disappointed!! I 'had' been a VCA Animal Care Hosp. for over 5 years!! The last time I took my dog to get groomed, they lied to me. When I dropped my pet off for a previously scheduled appt., I unexpectedly got called into work. When I dropped my pet off I told the receptionist of my predicament. I told her that I wouldn't be off until 5 pm and since I knew that they closed at 6 pm I wanted to make sure that there wasn't a problem later. Autumn told me, "oh don't worry, if you're here by 6 then we will leave him in here w/the door open so that u can get him, or in the back in the fence for u!!" I called several times while enroute when I got off, my last call to Autumn was when I exited GWBush tollway at Preston. When I got to the VCA hosp at approx. 6:15 pm, Autumn was inside w/the door locked playing possum not answering the door, and had my pet locked up in a cage in the back! I waited for someone to come out and called the police. When they came out they told me that I couldn't get my dog because they couldn't check me out! I could not believe how rude, and vulgar she was. I told her that I was not leaving there w/o my dog,so make the appropriate arrangements for my bill, i.e. e-mail it!! She declined to help me at all!!! Told me that he would have to stay there until the following day! Well, I persisted and Autumn finally called whoever she needed to call, which she could have done earlier....but, no!!! But when I tell u that I am not leaving here until I get my dog, then I am not leaving.... Needless to say I got my dog and paid the following morning via the phone. I spoke w/the office mgr and she was just as rude, and argumentative as the rest of her personnel. I had/have no intentions of ever visiting that place of business again. Not once did they tell me that if I were not there at a certain time that they were going to try and hold my dog hostage. Because I could have made other arrangements, but they were like....no problem!! Bunch of ignorant women!! Also, once while my dog was there getting groomed they advised me that he a seizure and no one could explain why??? Stay away!!! Read Less
M Martinez
5 Jul 2014
REPORT
I have been a client with VCA Animal Care Hospital for 10 years. Even after moving away from Plano, I continue to make a more than 28 mile round trip to bring my pets here despite other vet offices be... Read More
I have been a client with VCA Animal Care Hospital for 10 years. Even after moving away from Plano, I continue to make a more than 28 mile round trip to bring my pets here despite other vet offices being closer to my home. The staff has always been nothing but professional, and they show genuine concern for me and my pets. For some reason the cats I adopt turn out to be special needs, and Doctor Rodeghier always works with me to select the best treatments and 'care packages' at the most cost effective price points. Veterinary care is not cheap to begin with, but I feel I get an excellent value based on the treatment and care that both my pets and I receive. Everyone here feels like family, and I wouldnt trust my pets with anyone else. Read Less
bodyshott65
17 Jun 2014
REPORT
I worked as a veterinary technician for several years out of college, therefore I may be more particular than most. I found the front desk staff to be extremely friendly and efficient both on the pho... Read More
I worked as a veterinary technician for several years out of college, therefore I may be more particular than most. I found the front desk staff to be extremely friendly and efficient both on the phone and in person. I was a new client and would have expected the doctor to come in to the room, introduce herself and then shake my hand and say "nice to meet you". That's not what happened. Although the medical part of the visit was fine, I found her to be distracted and emotionless. I felt absolutely no warmth or empathy coming from her. I never went back, nor would I. You may have a different experience here, but this was mine. Read Less
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Book an Appointment
Online booking unavailable
Please call
(972) 596-5252
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
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VCA Animal Care Hospital

Plano, Texas
(18)
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:00AM-12:00PM
Janette Brown
8 Jul 2018
REPORT
If you just got a new animal you can download a coupon for a free check up
Alex Sabri
4 Jul 2018
REPORT
VCA has a tarnished name for a while now due to the pet hating parent company- HOWEVER- this branch has unparalleled services across the every aspect from retail sale through surgery. If I had enough... Read More
VCA has a tarnished name for a while now due to the pet hating parent company- HOWEVER- this branch has unparalleled services across the every aspect from retail sale through surgery. If I had enough capital I’d make that team known Read Less
Michael Brady
4 May 2018
REPORT
Great staff take care of your furry family member with a smile and my pups like everyone here. Great grooming services as well. Check them out!
Danee Wilson
6 Apr 2018
REPORT
The location is easily accessible and very clean and nice. The staff is amazing! They offer amazing deals on preventive care through their office.
P Rehman
29 Jan 2018
REPORT
What a friendly and honest group of animal lovers! This team goes above and beyond to be honest and meet your needs.
micah barnes
13 Jan 2018
REPORT
They always take great care of my girl Lucy. They are knowledgeable and will always call to check how your pet is doing afterwards.
Sarah Neale
4 Oct 2017
REPORT
We were directed to a VCA hospital when we adopted our heartworm positive dog Santos from the SPCA. I thought I would have his treatment there and then go back to our usual vet, but we have made the ... Read More
We were directed to a VCA hospital when we adopted our heartworm positive dog Santos from the SPCA. I thought I would have his treatment there and then go back to our usual vet, but we have made the switch permanent. Our little guy is excited to go to VCA Animal Care, his body language when he leaves shows he was not stressed and has a good time when boarded for our vacations. I drive out of my way to come here, and it's 100% worth it knowing he is loved on and receiving excellent care from employees who really have an affection for the animals. Read Less
Amy Hicks
18 May 2017
REPORT
The VCA family is amazing!! They have such a personal relationship with every dog and their owner! We are new puppy owners and they have answered every little question regarding our little guy and had... Read More
The VCA family is amazing!! They have such a personal relationship with every dog and their owner! We are new puppy owners and they have answered every little question regarding our little guy and had so much kindness and patience with us. They even sent us pictures when we were out of town! I absolutely will not go anywhere else. Read Less
Ursula Bowser
17 Apr 2017
REPORT
The staff is very friendly and helpful
Gwen Baumann
12 Apr 2017
REPORT
This is my go-to kennel when I need to board my Jack Russell and Schnauzer for travel. They are super-friendly, take good care of my dogs, and have them all nice and clean when I pick them up. Have ... Read More
This is my go-to kennel when I need to board my Jack Russell and Schnauzer for travel. They are super-friendly, take good care of my dogs, and have them all nice and clean when I pick them up. Have been using them for years. Highly recommend. Read Less
Daniel Gardner
6 Mar 2017
REPORT
Dr. Rodeghier was great and the staff was very nice and helpful when we had to bring our sick cat in for several appointments.
Shelby Randall
10 Sep 2016
REPORT
Amazing experience!!!! We just moved to the plano from the Keller area and was upset having to leave my other vet office. But walking into this office made me incredibly happy. Filling out the paper w... Read More
Amazing experience!!!! We just moved to the plano from the Keller area and was upset having to leave my other vet office. But walking into this office made me incredibly happy. Filling out the paper work was a breeze. All electronic. I didn't even have to sit In the waiting room. Right as I walked in, I was directed to one of the ops with my boy. The Dr came in soon afterwards and gave otto a full exam. We came in with the free exam, I really just needed ottos prescription, and thought walking in, they would think, "oh, she just wants this exam done because it's free." NOT AT ALL! everyone was welcoming, the Dr praised my dog on how well and healthy he was, and answered questions for me on the myths I've heard. She got the prescription he was on, and wrote it for me with no problems. They never pushed me for money, they suggested me to get some things done for otto, but never once pushed me about it Because of this amazing first time experience, I will be returning for ottos exams and I trust the doctor to do his neutering now. I am so happy I found a clinic that is just perfect all around. 5 stars doesn't justify the experience I had with them. Read Less
Sara Wiedeman
31 Aug 2016
REPORT
I have been bringing my elderly chihuahua to this vet for nearly 2 years and I absolutely love the staff and treatment here! So heartfelt and welcoming - I never have any issues and they always treat ... Read More
I have been bringing my elderly chihuahua to this vet for nearly 2 years and I absolutely love the staff and treatment here! So heartfelt and welcoming - I never have any issues and they always treat my dog with respect and love! I have used their kennel services for nearly as long and these are great too! My dog loves staying with them and I always feel relaxed knowing she is safe there. Their prices are completely fair and while it can be hard (especially with an older pet), I respect the prices I pay because it goes to a great office and staff salaries! You won't be disappointed if you choose this vet office! Read Less
Julie Clemons
29 Mar 2016
REPORT
Katie Gallagher
14 Jan 2016
REPORT
The staff was very welcoming & friendly. Also the knew about my pet on our first visit, where other places where I was a regular customer didn't even know what was going on w/ her. Fast, efficient, fr... Read More
The staff was very welcoming & friendly. Also the knew about my pet on our first visit, where other places where I was a regular customer didn't even know what was going on w/ her. Fast, efficient, friendly, & mostly knowledgable. I would return. Read Less
bonzie wherry
8 Apr 2015
REPORT
Disappointed!! I 'had' been a VCA Animal Care Hosp. for over 5 years!! The last time I took my dog to get groomed, they lied to me. When I dropped my pet off for a previously scheduled appt., I une... Read More
Disappointed!! I 'had' been a VCA Animal Care Hosp. for over 5 years!! The last time I took my dog to get groomed, they lied to me. When I dropped my pet off for a previously scheduled appt., I unexpectedly got called into work. When I dropped my pet off I told the receptionist of my predicament. I told her that I wouldn't be off until 5 pm and since I knew that they closed at 6 pm I wanted to make sure that there wasn't a problem later. Autumn told me, "oh don't worry, if you're here by 6 then we will leave him in here w/the door open so that u can get him, or in the back in the fence for u!!" I called several times while enroute when I got off, my last call to Autumn was when I exited GWBush tollway at Preston. When I got to the VCA hosp at approx. 6:15 pm, Autumn was inside w/the door locked playing possum not answering the door, and had my pet locked up in a cage in the back! I waited for someone to come out and called the police. When they came out they told me that I couldn't get my dog because they couldn't check me out! I could not believe how rude, and vulgar she was. I told her that I was not leaving there w/o my dog,so make the appropriate arrangements for my bill, i.e. e-mail it!! She declined to help me at all!!! Told me that he would have to stay there until the following day! Well, I persisted and Autumn finally called whoever she needed to call, which she could have done earlier....but, no!!! But when I tell u that I am not leaving here until I get my dog, then I am not leaving.... Needless to say I got my dog and paid the following morning via the phone. I spoke w/the office mgr and she was just as rude, and argumentative as the rest of her personnel. I had/have no intentions of ever visiting that place of business again. Not once did they tell me that if I were not there at a certain time that they were going to try and hold my dog hostage. Because I could have made other arrangements, but they were like....no problem!! Bunch of ignorant women!! Also, once while my dog was there getting groomed they advised me that he a seizure and no one could explain why??? Stay away!!! Read Less
M Martinez
5 Jul 2014
REPORT
I have been a client with VCA Animal Care Hospital for 10 years. Even after moving away from Plano, I continue to make a more than 28 mile round trip to bring my pets here despite other vet offices be... Read More
I have been a client with VCA Animal Care Hospital for 10 years. Even after moving away from Plano, I continue to make a more than 28 mile round trip to bring my pets here despite other vet offices being closer to my home. The staff has always been nothing but professional, and they show genuine concern for me and my pets. For some reason the cats I adopt turn out to be special needs, and Doctor Rodeghier always works with me to select the best treatments and 'care packages' at the most cost effective price points. Veterinary care is not cheap to begin with, but I feel I get an excellent value based on the treatment and care that both my pets and I receive. Everyone here feels like family, and I wouldnt trust my pets with anyone else. Read Less
bodyshott65
17 Jun 2014
REPORT
I worked as a veterinary technician for several years out of college, therefore I may be more particular than most. I found the front desk staff to be extremely friendly and efficient both on the pho... Read More
I worked as a veterinary technician for several years out of college, therefore I may be more particular than most. I found the front desk staff to be extremely friendly and efficient both on the phone and in person. I was a new client and would have expected the doctor to come in to the room, introduce herself and then shake my hand and say "nice to meet you". That's not what happened. Although the medical part of the visit was fine, I found her to be distracted and emotionless. I felt absolutely no warmth or empathy coming from her. I never went back, nor would I. You may have a different experience here, but this was mine. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know