10 Reviews

Border Animal Hospital

Raymondville, Texas
General Info
Border Animal Hospital is a full service small and exotic animal hospital. Dr. Stephen Edelstein is working to service the needs of the Rio Grande Valley in South Texas. We provide extensive surgery procedures, dental procedures, radiography, ultrasound, laparoscopic, hospitalization, boarding and grooming. The hospital has made available a full line of prescription pet food for dogs and cats. As well as flea, tick and parasite treatments and preventative medications.
Reviews
Barbara Stokes
27 Feb 2017
REPORT
They saved my Baby's life! They are busy, but taking care of me was not why we were there. Taking care of my sweet girl was the reason. However, they did take care of me too and keeping me informed o... Read More
They saved my Baby's life! They are busy, but taking care of me was not why we were there. Taking care of my sweet girl was the reason. However, they did take care of me too and keeping me informed of her condition. Read Less
Cassandra Luna
13 Feb 2017
REPORT
Never have I ever had such a horrible experience. First off the customer service was horrible. As an animal lover and a pet owner it broke my heart to have such horrible service. I arrived for an appt... Read More
Never have I ever had such a horrible experience. First off the customer service was horrible. As an animal lover and a pet owner it broke my heart to have such horrible service. I arrived for an appt at 430 and was not taken back until 515. The manner in which the employees handled my two dogs having an accident was not at all professional and it was as if they were afraid to handle my dogs. There was faces made and disrespectful talk in the back. I heard the disrespectful comments because they left the door open the entire visit. There was no one on one time with the doctor other than him administering the vaccines. There was no extent discussion regarding my pets health just a "get it done" type of attitude. I paid almost two hundred dollars at the end of this visit and was told two different prices from in the exam room of the services. Also the attitude at the check out station from some older man was horrible and gave me attitude when I asked to see a break down of my bill. I literally left in tears from the frustration I could not believe these people gave to me and my dogs. As a animal lover and pet owner I will never bring my pets back here and I highly discourage anyone who cares so much for their pets to avoid this horrible establishment. I would rate this a 0 if that was option.Read Less
Mary Grandjean
6 Feb 2017
REPORT
All the employees were so sweet and caring when treating our pet as we went in on an emergency situation, he had to stay overnight, they called with an update on his status last night and again this m... Read More
All the employees were so sweet and caring when treating our pet as we went in on an emergency situation, he had to stay overnight, they called with an update on his status last night and again this morning, very calming for the owners that have to leave their pets in a hospital Read Less
Monica Hernandez
5 Feb 2017
REPORT
The vet is a wonderful person but the front staff in the other hand are rude! I would rate it a 0 if I could!
Cal Fann
19 Dec 2016
REPORT
As a rescuer we take so many animals to the Vet,, border animal hospital, is our most preferred choice,,,,,they treat our injured and abandoned animals with the same care as our family pets..we love t... Read More
As a rescuer we take so many animals to the Vet,, border animal hospital, is our most preferred choice,,,,,they treat our injured and abandoned animals with the same care as our family pets..we love them Read Less
Terry Hathaway
10 Oct 2016
REPORT
We've been pulling dogs from the Weslaco animal control holding facility to try to save them before they get put to sleep. Got 6 more of them out this Saturday and Sunday. Got a same-day appointment... Read More
We've been pulling dogs from the Weslaco animal control holding facility to try to save them before they get put to sleep. Got 6 more of them out this Saturday and Sunday. Got a same-day appointment (on a Sunday) at Border Animal Hospital to have them all checked out and all have been placed into foster homes while their little bodies and souls heal from their ordeals. I'd like to thank the staff once again for providing excellent care...with compassion. Thank you!!! Read Less
Mari Gonzalez
5 Oct 2016
REPORT
Our family pup, Buddy,was diagnosed with lymphoma in January 2016. He finally lost his battle with the disease September 30th. I just want to thank the staff for everything they did for our Buddy. ... Read More
Our family pup, Buddy,was diagnosed with lymphoma in January 2016. He finally lost his battle with the disease September 30th. I just want to thank the staff for everything they did for our Buddy. Week after week we went in for his treatment and the staff was amazing with him. Dr. Edelstein has been amazing and understanding through the whole process. He researched and consulted with doctors in San Antonio to make sure he provided us with the best options for Buddy. We were able to have an additional nine wonderful months because of the medical treatment provided by your staff. Thank you. Read Less
Steven J. DuBois
27 Sep 2016
REPORT
We have used this animal hospital for the 6 years we've been in the RGV. We love the technicians and the doctors we've been associated with. Chloe is very comfortable with all the staff at the hospita... Read More
We have used this animal hospital for the 6 years we've been in the RGV. We love the technicians and the doctors we've been associated with. Chloe is very comfortable with all the staff at the hospital. If I was to make one criticism of the staff it would be of the front desk ladies they are rude most of the time. Read Less
Samantha Wantland
9 Sep 2016
REPORT
I made a visit here today with my baby Louie. Everyone was so kind, helpful and understanding. Dr. Edelstein was extremely knowledgeable and amazing with my puppy. I am so thankful for this place. Thi... Read More
I made a visit here today with my baby Louie. Everyone was so kind, helpful and understanding. Dr. Edelstein was extremely knowledgeable and amazing with my puppy. I am so thankful for this place. This really is the best vet in the valley. I will be bringing all my furr babies here from now on because the service is perfect. Thank y'all for all your hard work! Read Less
Mark Smith
3 Jul 2016
REPORT
This place is a rip off, talk about expensive, price gouging for sure, I waited an hour and a half with my dog to see a vet, that is not acceptable, I'm going somewhere else, where they treat you lik... Read More
This place is a rip off, talk about expensive, price gouging for sure, I waited an hour and a half with my dog to see a vet, that is not acceptable, I'm going somewhere else, where they treat you like a person, they acted as though they could care less weather you were waited on or not, they will never get another dollar from me, and I will tell everyone I know not to go there Read Less
Book an Appointment
Online booking unavailable
Please call
(956) 689-2370
888 Farm to Market 3168
Raymondville Texas 78580
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Border Animal Hospital

Raymondville, Texas
(10)
888 Farm to Market 3168
Raymondville Texas 78580
Border Animal Hospital is a full service small and exotic animal hospital. Dr. Stephen Edelstein is working to service the needs of the Rio Grande Valley in South Texas. We provide extensive surgery procedures, dental procedures, radiography, ultrasound, laparoscopic, hospitalization, boarding and grooming. The hospital has made available a full line of prescription pet food for dogs and cats. As well as flea, tick and parasite treatments and preventative medications.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Barbara Stokes
27 Feb 2017
REPORT
They saved my Baby's life! They are busy, but taking care of me was not why we were there. Taking care of my sweet girl was the reason. However, they did take care of me too and keeping me informed o... Read More
They saved my Baby's life! They are busy, but taking care of me was not why we were there. Taking care of my sweet girl was the reason. However, they did take care of me too and keeping me informed of her condition. Read Less
Cassandra Luna
13 Feb 2017
REPORT
Never have I ever had such a horrible experience. First off the customer service was horrible. As an animal lover and a pet owner it broke my heart to have such horrible service. I arrived for an appt... Read More
Never have I ever had such a horrible experience. First off the customer service was horrible. As an animal lover and a pet owner it broke my heart to have such horrible service. I arrived for an appt at 430 and was not taken back until 515. The manner in which the employees handled my two dogs having an accident was not at all professional and it was as if they were afraid to handle my dogs. There was faces made and disrespectful talk in the back. I heard the disrespectful comments because they left the door open the entire visit. There was no one on one time with the doctor other than him administering the vaccines. There was no extent discussion regarding my pets health just a "get it done" type of attitude. I paid almost two hundred dollars at the end of this visit and was told two different prices from in the exam room of the services. Also the attitude at the check out station from some older man was horrible and gave me attitude when I asked to see a break down of my bill. I literally left in tears from the frustration I could not believe these people gave to me and my dogs. As a animal lover and pet owner I will never bring my pets back here and I highly discourage anyone who cares so much for their pets to avoid this horrible establishment. I would rate this a 0 if that was option.Read Less
Mary Grandjean
6 Feb 2017
REPORT
All the employees were so sweet and caring when treating our pet as we went in on an emergency situation, he had to stay overnight, they called with an update on his status last night and again this m... Read More
All the employees were so sweet and caring when treating our pet as we went in on an emergency situation, he had to stay overnight, they called with an update on his status last night and again this morning, very calming for the owners that have to leave their pets in a hospital Read Less
Monica Hernandez
5 Feb 2017
REPORT
The vet is a wonderful person but the front staff in the other hand are rude! I would rate it a 0 if I could!
Cal Fann
19 Dec 2016
REPORT
As a rescuer we take so many animals to the Vet,, border animal hospital, is our most preferred choice,,,,,they treat our injured and abandoned animals with the same care as our family pets..we love t... Read More
As a rescuer we take so many animals to the Vet,, border animal hospital, is our most preferred choice,,,,,they treat our injured and abandoned animals with the same care as our family pets..we love them Read Less
Terry Hathaway
10 Oct 2016
REPORT
We've been pulling dogs from the Weslaco animal control holding facility to try to save them before they get put to sleep. Got 6 more of them out this Saturday and Sunday. Got a same-day appointment... Read More
We've been pulling dogs from the Weslaco animal control holding facility to try to save them before they get put to sleep. Got 6 more of them out this Saturday and Sunday. Got a same-day appointment (on a Sunday) at Border Animal Hospital to have them all checked out and all have been placed into foster homes while their little bodies and souls heal from their ordeals. I'd like to thank the staff once again for providing excellent care...with compassion. Thank you!!! Read Less
Mari Gonzalez
5 Oct 2016
REPORT
Our family pup, Buddy,was diagnosed with lymphoma in January 2016. He finally lost his battle with the disease September 30th. I just want to thank the staff for everything they did for our Buddy. ... Read More
Our family pup, Buddy,was diagnosed with lymphoma in January 2016. He finally lost his battle with the disease September 30th. I just want to thank the staff for everything they did for our Buddy. Week after week we went in for his treatment and the staff was amazing with him. Dr. Edelstein has been amazing and understanding through the whole process. He researched and consulted with doctors in San Antonio to make sure he provided us with the best options for Buddy. We were able to have an additional nine wonderful months because of the medical treatment provided by your staff. Thank you. Read Less
Steven J. DuBois
27 Sep 2016
REPORT
We have used this animal hospital for the 6 years we've been in the RGV. We love the technicians and the doctors we've been associated with. Chloe is very comfortable with all the staff at the hospita... Read More
We have used this animal hospital for the 6 years we've been in the RGV. We love the technicians and the doctors we've been associated with. Chloe is very comfortable with all the staff at the hospital. If I was to make one criticism of the staff it would be of the front desk ladies they are rude most of the time. Read Less
Samantha Wantland
9 Sep 2016
REPORT
I made a visit here today with my baby Louie. Everyone was so kind, helpful and understanding. Dr. Edelstein was extremely knowledgeable and amazing with my puppy. I am so thankful for this place. Thi... Read More
I made a visit here today with my baby Louie. Everyone was so kind, helpful and understanding. Dr. Edelstein was extremely knowledgeable and amazing with my puppy. I am so thankful for this place. This really is the best vet in the valley. I will be bringing all my furr babies here from now on because the service is perfect. Thank y'all for all your hard work! Read Less
Mark Smith
3 Jul 2016
REPORT
This place is a rip off, talk about expensive, price gouging for sure, I waited an hour and a half with my dog to see a vet, that is not acceptable, I'm going somewhere else, where they treat you lik... Read More
This place is a rip off, talk about expensive, price gouging for sure, I waited an hour and a half with my dog to see a vet, that is not acceptable, I'm going somewhere else, where they treat you like a person, they acted as though they could care less weather you were waited on or not, they will never get another dollar from me, and I will tell everyone I know not to go there Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know