The entire, amazing staff has been a part of our family (humans and pups) for almost 13 years. Dr. Shuttlesworth and her team have guided us through happy times and the tough ones too. We have depended on them for regular checkups, vaccinations, teeth cleaning, and boarding and have never, ever been disappointed. I can always count on them to give top quality care, enhanced by kindness and love. Read Less

I am a volunteer with Tzu Zoo rescue and I take my personal dog Ansley to AMCR for her skin condition. Ansley had been treated for her skin at another vet but the treatment was not successful. I brought her to AMCR and Dr. King treated her. Her skin looks amazing and she is so pretty now. Thank you, Dr. King and AMCR for the wonderful vet care that you gave my little baby girl.Read Less

The most caring veterinarians, and veterinarian technicians, and all the other staff members make a trip to see the vet; not a scary experience at all! I took my rescue shelter dog and we got a clean bill of health and vaccinations. Dr. Falagrady and Alli took the time to talk with us about dietary options as well as my Pupstar’s well-being! Christmas Kringle Little Buddy the Elf will be well taken care of - spoiled by me and truly loved by staff of Animal Medical Center of Richardson! I know my Pupstar is special to me - I feel he is in the best of hands because Christmas Kringle is just as special to everyone he met today! Read Less

Y’all gave me my happy little kitty back. His tummy’s been bothering him, and y’all fixed him up for me. He’s now crazy-happy, cuddled up with me and purring, something he hasn’t done since he was a kitten. I think he’s finally feeling GOOD. Y’all take amazing care of my kitties. Thank you for helping my fur-babyRead Less

I'm afraid this is a little long, to give you some background into just why Dr. Melissa King will always be my first recommendation for a vet in the area. In September, I adopted a 7-week-old kitten along with my roommate - my first experience being a pet's primary caregiver. Relying on her parents' experience with their dogs, and my own experience with a family cat when I was younger, we initially took our kitten to a different vet clinic, and were quickly horrified at how poorly the vet seemed able to handle a scared, irritated kitten - the vet grew angry when our kitten got scared and bit, despite the fact that it was clear that she was freaked out by that point in the visit, and the way he handled her seemed, to us, to be overly aggressive and uncomfortable for our kitten. By the end of the visit, we were certain we wouldn't return to that clinic, but she was young, and still needed kitten vaccines. So, to Google and our shared acquaintances we went, trying to find a recommendation for a vet that we could trust to treat our kitten with the care and patience we felt she deserved. Our search was sped up, slightly, when we realized that she was in need of deworming, and we ended up going to the vet clinic nearest to us - Animal Medical Center of Richardson - after-hours. Dr. Diann Smith was our first experience with a vet that tolerated our kitten's fear and stress - exacerbated by the experience with her prior vet - with patience and understanding, and the medicine she gave her worked to make her feel better quickly. Follow-up visits with Dr. King continued this standard of care, even when our kitten had a bout of conjunctivitis that was painful enough that she was unwilling to be picked up for long, even by us. When we acquired a second kitten, one too sweet for his own good and far too sweet to raise a fuss, she worked with us to ensure that both cats were healthy before they met, and gave us advice on how to introduce them - a process we're still working on, but which is proceeding well with Dr. King's advice. And, when we had to board our kittens - for an extended period - we were pleased to be able to visit, to see that both kittens were well cared for and happy, and to be given an update at pick-up on how they'd done overall. Claudia, who manages boarding, is a wonderful caretaker, and kept our kittens in wonderful shape. The vet techs, too, have always treated our kittens with respect - even when, after her spay, our older kitten was absolutely furious and wanted nothing to do with anyone. There honestly isn't a vet tech in the building that I wouldn't trust with our kittens. Shots are given, and blood samples taken when necessary, with the understanding that cats, when they're scared, often lash out, or try to flee. I also appreciate that Dr. King works with us to try less invasive, and less expensive, treatment options when possible - when our younger kitten had unexplained sneezing, we tried allergy medication before we tried antibiotics - and, while in this case the allergy medication didn't eliminate the problem, it was a relief to know that we hadn't jumped to the more expensive (and less comfortable for him!) option before trying something easier and less costly. My first experience with taking my animal to a vet left me wondering if the vet even liked animals. My first experience with Animal Medical Center of Richardson left me certain that their staff loves animals, which makes a huge difference to me. Read Less

Our 12 year old German Shepherd, Sasha recently took a real decline in movement. Our trusted vet at the Animal Medical Center of Richardson suggested laser therapy. Dr. Dee Shuttlesworth and her skilled staff of vets and trained vet techs started Sasha on laser therapy treatments, non-invasive, gentle to Sasha, short and simple for us. The treatments are done in the examination room and take about 10 or 15 minutes. We saw immediate improvement, and after a week or so and 3 treatments, Sasha is moving better, has her energy and appetite back and continues to improve. Dr. Shuttlesworth’s staff has cared for all our dogs for over 25 years. I cannot say enough good things about the Animal Medical Center of Richardson. They are simply THE BEST! - Dr. Sandra McKinnon, forever dog owner Read Less

Always an awesome place for ALL of our furry friends. We LOVE and trust all the knowledgeable vets there especially Dr. Falagrady. Even the vet techs can work magic on one of our reluctant babies who is always afraid to go to the vet. Read Less

It's gotten way more expensive and it is kind of hit or miss. I've been taking my elderly cat to this vet for about 4 years now, mostly because they know her there. There's a rotating cast of vets and techs and while there are some outstanding people, there are also some who are less so. Sometimes the exams are so short, you wonder what's really justifying the 65$ charge. There's an up charge for older cats, and it seems like every time I go, they are pushing an ultrasound or X ray despite the fact that I've paid for both in the last year and neither told us anything new. I love my cat more than anything but I've spent entire paychecks on procedures with limited benefit and I feel more than a bit stiffed. My cat gets a monthly steroid shot and today I was charged 57$ for it. When I called two other vets in the area, they quoted me 35$ and 30$ respectively. I can't say I'll be staying with this office. Read Less

I love my Vets here! They are all super nice and are always willing to help in any way as possible. I found my kitty in a customers car (his name is Fender!) and brought him here in a box, they let me borrow a cat carrier to make his trip home more comfortable and safe. They all are really great people and truly love being there working with all pets and their owners. I couldn't ask for a better, friendlier, nice, and clean place to take Fender! Read Less

We've been taking our pets to Animal Medical Center of Richardson for over 8 years. These folks take care of your pets and truly care for them. They listen to you. They spend time with you. If they can't solve something in-house, they'll refer you to specialized care when needed. As our pets age we certainly appreciate that they take a rational approach to care and don't push you to do more than is truly necessary. They have your best interest at heart (and that of your pet). Highly recommend them! Read Less

This vet office is the best I've experienced. I've had four different animals be treated here. One was a puppy which we figured out had distemper. He didn't make it, but he got the best care possible here. Dr. Rae Falagrady, Yolanda, Ally and the rest of the staff are kind and compassionate people who will truly love your animals. This will be the only vet's office I will use from now on. Read Less

I have been a client of Animal Medical Center of Richardson for almost 10 years! I started going here because my family also goes here as well. Very pleased with the amount of care my pet receives- a good experience every time. Read Less

I can't say enough about how great Animal Medical Center of Richardson and their staff has been to our family for general pet care, boarding, and going through the unfortunate experience of having to say goodbye. We have been going to them for all our pet needs since 2014, and highly recommend them to anyone looking for great pet care. Read Less

We began seeing Dr. Dee Shuttlesworth, and then later were seen by Dr. Melissa King. I absolutely COULD NOT RECOMMEND THEM MORE!!!!! Our kitties are our babies, and from the moment you walk in the door, you are greeted cheerfully and treated warmly. We have a habit of adopting strays that find their way to our door- we got two in the last year and a half!- and we brought both of them to AMCR from the very beginning. I have never encountered vets or staff who love their furry patients more than here. Because we traveled quite a bit last year, we had the opportunity to board them more than once, and I was extremely anxious about leaving them behind. One of our kitties is medically needy and requires IV fluids and some special care, and of course I worried they would get lonely and get no attention while we were goine. I must have been out of my mind! The staff here lavished love and attention on our girls. They treated us and them like royalty. They also helped my husband deliver some kittens that chose the exact day I left on a cruise to the Caribbean to arrive- WEEKS early. He was distressed, mamacat was distressed, and AMCR did a superb job with that whole situation. You're not just a customer there. They remember you when you come in. They remember your pets. I just simply cannot overstate how amazing this clinic is. I will also say that when I moved to another state, Dr. King went out of her way to contact a vet here, over 1100 miles away, to make sure that we were taken care of. I was sad to leave them, but do know that AMCR is definitely worth a visit if you are looking for vets and staff that truly care about your babies. Thank you guys, all of you!!!Read Less

I've brought my pets here for years. The staff has always been extremely helpful, kind and patient. I've had a few difficult dogs--a diabetic and one with behavioral problems. They have helped me to work through the problems to find solutions and improve the situations every time. The place is clean and my dogs are always well taken care of when they are boarded and have medical care. I really appreciate everything that they do. Read Less

We have two new kittens and we feel very strongly that they have been getting great care from the Animal Medical Center of Richardson. All of the staff takes the time to educate you on the treatment and how your pet should react. Read Less

I love this place!! My animals love it even more!! Dr. King & Dr. Shuttlesworth & Dr. Falagrady are great !!! They treat you so personal and your animals like they are their own!! Been going for years about 15 now!! Wouldn't think of taking my animals anywhere else...They believe in pain relief for your animals..Trust me unlike a lot of veterinarians would not take the time or personal care these Doctors take all for you and your furbabies!! They know they are your furr children!!! Sincerely, Marshella WhiteheadRead Less

The staff at Animal Medical Center of Richardson love animals, and our pets have been glad to see Dr. Dee and staff on our visits. Not all vets love animals and care for them the way that they do here. Dr. Dee worked diligently to give our very sick cat an extra few months with us.Read Less

I brought my 8 year old cat to the vet, I was new to the area, and unsure of where to go. The vet techs were so kind and polite, as well as the rest of the staff. They did a senior blood panel on my kitty, and it was determined she had life threatening elevated thyroid levels. In less than 24 hours, I had a referral to a specialized clinic, where upon they were able to perform life saving treatment. If it had not been for the Animal Medical Center of Richardson I may have never known what was truly wrong with her. Since then, they have been excellent with her follow up care, and are always so kind to me and my furry loved one. I'll be bringing my other kitty's to this clinic, and I trust them with all of the care for my furry family. They understand that animals and pets are like family, and treat them as such. Read Less

My husband and I have been taking our cats here since they were kittens and have always had a positive experience. We've boarded them multiple times and even though our cats don't necessarily appreciate staying in a cage versus a home, we've never had a negative experience during or after the boarding period. We look forward to a long and happy partnership with Animal Medical Center of Richardson as our vet of choice.Read Less

I had to have 2 of my dogs put down within months of each other, Dr Wise and the staff were such a blessing to our family. I cannot recommend them enough, they truly care for all the people and animals that walk through their doors. Read Less

The doctors and staff are wonderful. They've taken great care of my animals over the years. Dr. Wiles went through some extraordinary efforts and research when my favorite cat was sick. Her efforts gave me another year of quality companionship from my beloved kitty. Read Less