Arapaho Road Animal Clinic

Phenomenal animal clinic. My puppy got into the trash and got very sick as a result. Dr. Sperry has been very patient and loving with him. I recently moved to Richardson and had no idea where to take my baby when he got sick. I'm glad I chose ARAC because I don't think he would still be alive without the care he's received there. Read Less

I have several dogs that are patients, and I foster, so I visit the clinic frequently. I have had a good experience every single time. Dr Sperry did surgery on my older dog and he so well. The fees are very reasonable and the staff is kind and caring. Read Less

Truly the best vet in Dallas. They are so caring and understand how important your pets are to you and they truly to treat your pets and you like you're family. I loved all of the Doctors and staff and I just love Ms Linda at the front desk. They are all loving wonderful people with a strong competency around customer service and not to mention a highly experienced/seasoned group of caretakers. Read Less

The staff here at ARAC is amazing, I have so much trust in them. My dog loves going to the vet to see Dr. Sperry. Everyone seems very knowledgeable and trustworthy. This is not the kind of place where they would try to encourage you to get more tests/meds done than needed. They really care about your animals and are willing to work with owners as long as you are upfront about any issues. Read Less

I am very impressed with the staff and vets at Arapaho Road Animal Clinic! They are very knowledgeable and very honest. I have 6 cats so vet visits and routine check-ups are pretty often. They're prices are about a 7 on and scale from 1 to 10. But I feel they are worth it! The lobby and exam rooms are clean and orderly. Dr. Sperry is the best! You can tell that he really loves animals and he really knows his stuff! Read Less

My baby was boarded here for 8 days with specific instructions regarding whatto give her when. During this time we called and asked if the instructions were being followed and the lady assured us that all was well. Not true. When we picked her up none of the things that we sent with her were used, they lied. LAZINESS. .....NEVER AGAIN... Read Less

I have never been disappointed with Arapaho Road Animal Clinic! After several bad experiences with other vets where their priorities were clearly on making money and not helping animals, this location was a breath of fresh air. Both of my two dogs are we'll handled every time, and they are open on Saturdays for a quick appointment if it is needed. My American Eskimo is especially good with the staff here. He has a bit of an anxious personality and doesn't do too well with people, leading him to be denied from some boarding locations due to aggression. The staff at Arapaho Road took him into a back room without me and came out carrying him! The vet at my previous clinic told me he was too aggressive to care for. I love this location and will be coming back for all appointments in the future. Read Less

What a great place. The staff are great, friendly, and patient. The vet Mr. Sperry took care of us today. I brought my dog in to have a growth looked at and he was in the room within 5mins of us getting in there. He was very patient with my nervous scared dog. The growth turned out to be nothing to worry about. The whole visit took maybe 30mins, yet I felt so comfortable and relaxed with my dog. You can tell this office is really focused on their care for our pets. We have a couple more pets and I will be taking them here. Read Less

My experience has been amazing with them. My dog gets anxious around other dogs and they were extremely understanding of that. You think that would be normal but it wasnt in another facility I had taken my dog to. Everyone here are so loving that I feel comfortable about leaving my dog with them and seems like my dog wants to go visit :) Read Less

Brought in my 2 cats for a few years, they took extra good care of them, and so reasonably priced for a local business. Were always super nice, super competent, and obviously cared a lot. Sad I moved away so I can't bring them and my pup in now. Read Less

My family has been using these folks for pet care ever since Dr Perkins opened his practice in 1968, (yes, I remember that building just as it is in the old picture), and would recommend them to everyone! Read Less

AMAZING service and experience! The staff and doctor are really nice wish I would've brought my puppy here from the beginning. I love this place this was our first visit here and my husband, pops and I loved it. Words from my husband "... they were so nice they put me in a good mood." Read Less

The staff here are always so nice and friendly. I really appreciate the care and compassion they always give my little Pominese, and I'm sure they share that quality of care with many other family pets.Read Less

I can't say enough wonderful things about this clinic. We have taken all of our fur babies here for last 14 years. Everyone is so caring & love our babies as much as we do. Dr. Perkins, Dr. Sperry, Dr. Hotz & Dr. May have always been so awesome with all of our little ones. They've gotten us through some tough illnesses & injuries to incredibly tough losses. You couldn't ask for a more loving & caring group to take your fur babies to. I can't imagine going anywhere else. Read Less

Amazing place. Do not judge them by the building. See the history of the building and the practice. We take our cats there and board one there when we go on vacation. He seems so very happy there we pick him. He loves all the attention he gets from the staff. Very kind and understanding people Read Less

We have been clients here for over 7 years. We have had 5 dogs taken care of by these great folks! The care and compassion they show is exactly what we love about them. Their professionalism and educational/experience in the work field, is excellent. Very friendly staff and clean waiting room!! I have never gone there and thought it smelled like a vets office!! Good 'ole fashioned vet care (and for you Aggies out there, this business was started and is owned by loooooooong time ago Aggie undergrad and grad student)!! He surrounds himself with "new blood" vets, so the experience is both up to date AND has notions of the good 'ole fashioned vet care!! Read Less

I love this vet. Yes, sometimes I wish i could make an appointment, but the care I receive at this vet is more than enough reason to continue taking my dogs here. The care is affordable and I've never felt overcharged. The staff love on your pet and it seems like everyone who works here is passionate about what they do. 5 stars and i refuse to take my dogs anywhere else. Read Less

I found this place at about 2am thus morning. My dog had been hit by a car and was doing well enough that I did not want to rush her to an emergency clinic. I decided to come in at 8 when they opened. I was not berated for not finding help in the middle of the night, I was not berated for not having her information with me, and I was not treated like a child which most adults do given that I am 21. I was seen withing 30 minutes of coming in, the veterinarian was friendly and decided to keep her for observation and treat her for shock. They only charged 331 for an exam, x-ray, steroid shot, antibiotic shot, 2 prescriptions, 3 staples on her head and 8 hours of monitoring.I was expecting something much worse, and I was amazed by the staff, the prices, and their willingness to update you as often as you need to be comfortable. This is now my new vet office. Read Less

Perhaps, like me, you are here reading the positive reviews of this clinic while looking for a new vet for your beloved pet. I read the positive reviews and decided to choose this clinic.On Tuesday, 6/21, I brought in my 8 year old Shih Tzu Bailey for a wellness appointment. I emailed her medical history to this clinic before bringing her in. In the waiting area, I was told that Bailey needed a rabies shot and a "booster." When I asked which booster, I was told a booster for bordatella, distempter, and parvo. These three shots are the only ones that were disclosed as being in the booster that she would be administered.Bailey experienced a severe anaphylactic reaction to the shots that evening. Merck, the manufacturer of the vaccine, agreed the reaction was due to the shot when I called to report the reaction. Bailey had to be taken to an emergency clinic twice that evening. Upon review of the invoice from Arapaho, I discovered Bailey had been administered DA2PPL, a booster with five vaccinations, meaning she was administered full dosage of six vaccinations (inclusive of the rabies shot) in one day, two of which were not disclosed to me.I called Arapaho to report the reaction immediately at 8am the preceding morning. I spoke with a Dr. Perkins (who is not the vet that saw Bailey, but I believe him to be the owner). Apart from the non-disclosure regarding the vaccinations given to my dog, here is where my real concern begins with this clinic.At no point during our conversation, did Dr. Perkins ever concern himnself with how Bailey was doing the next day, after I had just reported her two visits to an emergency clinic. Not one inquiry of how she was doing the next day. One week later and I have not heard a single peep from anyone at this clinic. Not a single call to check in. Not even an email to see how she is doing (and they have my email since I emailed Bailey's complete medical history before her first visit). To the clinic, in case you were wondering (which clearly you were not), she is still not doing well. On our phone call, Dr. Perkins assured me he would report the reaction to the manufacturer. I requested the serial number of the DA2PPL vaccination that Bailey was given and was provided one serial number. When I called Merck at 4:40 Est. time, 3:30 Central time, I was advised that no one from Arapaho Road Animal Clinic had reported the vaccination reaction. Upon self-reporting, I also learned that I was only given one serial number from the vaccination. Merck advised me that it would call the clinic. I demanded a call back from Merck after Merck spoke directly to the clinic because I wanted to know the contents of the conversation. I was advised that the vet was unaware the vaccination came with two serial numbers and that this is why I was only provided with one serial number, which was not a big deal to me. I understand that reactions can occur. I understand that this vet did not manufacture this vaccine. I am more concerned about the complete lack of care about how Bailey was doing after the clinic was fully aware of her adverse reaction. Additionally, whomever weighed Bailey at this clinic had her listed at 6.8lbs. At the emergency clinic, she weighed 9.7 or 9.9 lbs, I cannot recall exactly. She has always fluctuated between 9 and 10 lbs. Thank god she was not prescribed a weight specific dosage of anything at this clinic because it would have been 3 full pounds off.  Lastly, do your research before vaccinating your dog. I have spoken with veterinarians in the past week that have stated there was no need to inoculate an 8 year old indoor lap dog with six vaccinations in one day. Recent guidelines recommend no more than one vaccine per visit, as studies have shown an increased correlation between the number of shots given and the instances of reaction. Get the serial number, which is specific to the batch, of the shot your pet is given. If your pet has a reaction, report it to both the manufacturer and the USDA. Read Less

The staff here has so far been sweet and very gentle with my greyhound, and gives her rubs and treats when doing something that might normally scare her, like shots or getting her nails trimmed.Everyone seems so good natured and happy to keep pets happy. I love it. Read Less

i can not say enough nice things about this clinic!! EVERYONE here is phenomenal and has taken such amazing care of my babies! i highly recommend them and even when we move, i will continue to bring my furry family members here!!! Read Less

I was referred to Arapaho Road Animal Clinic by a friend and co-worker who has been taking her cat here for years. Trusting her judgment, I booked our first appointment with them after bringing home our new mini golden doodle puppy, Bailey. We haven't looked back yet. The staff are beyond friendly and go above and beyond to make sure you and your animal are well taken care of. Dr. Sperry is the vet we usually see. He is friendly and fun and lets Bailey lick his entire face. The office is pretty old school. They still use paper charting and the facility appears to be older as well. However, this does not get in the way of good service. I have been impressed with the level of care they have provided us in the short time we have used them. We look forward to continuing to visit Arapaho Road Animal Clinic as long as we live in Dallas. Read Less

I adopted a 3 month old lab/terrier mix from Operation Kindness and began the search for a reputable and trustworthy local vet. I picked Arapaho Animal Clinic because of their overwhelming positive reviews and their longevity as a Clinic, it's been operating since 1968. We've had two appointments for vaccinations so far and Dr Sperry and the staff have all been wonderful and patient with our shy, nervous pup and answered all our questions professionally. In addition to this, they also work directly with 1800PetMeds so if you decide to order Heartworm medication online, they approve the prescription, making it a simple and cost effective option for you as a pet owner. I'm relieved to know we are in good hands with an Animal Clinic who puts the pets and owners first!Read Less

I took my 12 year old kitty as a walk in appointment. I was immediately greeted with lots of love and warmth from the receptionist. They seem genuinely concerned for my kitty who was in a lot of pain. I waited no longer than 15 minutes. The dr who first saw her realized she had a growth under her tongue. He prescribed antibiotics in the hopes that it was just an infection and told me to follow up in 10 days. After 10 days i took her again and a new doctor told me he would refer me to a specialist. I'm very please with the concern these two doctors showed me. I now know my kitty has oral cancer and though I'm unsure of what the outcome will be i am happy they were able to used their expertise and instinct to find a solution for her. Read Less

My husband and I have been taking our puppy here for the last few months and have enjoyed the service we have received. We just got our puppy spayed this week and we felt they did a great job of taking care of her. Everyone there seems to truly love animals! Read Less

Amazing!! We are from Houston and came to visit family here in Richardson. Our puppy started acting lethargic, developed a runny nose, and we saw worms in her feces. We had had her dewormed the week before so this freaked me out. I called the clinic and they told us to just come in. What amazing service! The receptionist was incredibly warm and friendly and calmed me down. The vet Dr. Perkins was awesome, he answered all my questions, made my puppy feel relaxed, and treated her quickly. It was a quick, inexpensive visit and I can't say enough great things about the warm and reassuring people who work there. I highly recommend this clinic, if we lived here this would be our go to vet. Read Less

I brought in my recently adopted german sherpard yesterday for a general exam to get established and to get her booster shots. From the time we walked in from the time we left we were surrounded with very helpful and caring staff. The receptionist greeted us warmly, explained all the charges and was patient with us. The vet answered all my questions without rushing me or charging me an arm & a leg. You can truly tell everyone here genuinely cares and loves what they do. Definitely continuing care here & bringing in my kitties as well! Will absolutely recommend family & friends to this wonderful place!Read Less

Was visiting from out of town when my dog's eye started cranking out some NASTY eye boogers.  I was a bit concerned since Benadryl didn't help and it didn't seem to stop after 3 days so I went to visit this clinic, luckily they take walk ins.  Price was very reasonable and the doctor was very nice and personable.  Luckily it was only bad Allergies.  She was prescribed eye drops and we were sent on our way. Read Less

Took My 10 year old for a first time appointment for his allergies. The staff was so nice and welcoming. When we left California, I was fearful that I might not find a vet as good as Brookhaven. I was pleasantly surprised that I found a place just as great. Dr. Hotz was very gentle and Gizmo liked him instantly.  So grateful my baby was so well cared for. Thank you! Found a place for my boys! Read Less

The staff Arapaho Animal clinic are the best doctors and staff I could ever dream of having. I had 2 elderly 15 & 16 yr old Chihuahuas since they were puppies. I thought I had a good clinic in another part of the city and was loyal to them for 10 years. It was a horrible place to go yet I liked one of the vets. Their front desk staff knows they are rude and obnoxious. I could not go there again because of this. This is how I ended up at ARAC to have my babies taken care of. When my babies first met Dr. May and Dr. Sperry plus the owner my dogs were in a much better place and were treated with respect and kindness. I only got to use their service a couple of years but my dogs have crossed the Rainbow Bridge within 5 months of each other (One last week) and DR Sperry and the receptionist and technician were so kind and thoughtful. I just lost Bambi last week and I cry a lot and am by myself at night so it hurts. ARAC kindness and patience helps me even now because I think of how they treated us and gave us the best care of all. Read Less

I have been taking my 2 cats here for over 10 years! The vets all take their time explaining all details and options for your pet's care. They spend more time than an actual doctor does with me! They don't upsell and are very caring. My cats are seniors and one requires thyroid medication and other medicines. They shoot straight and don't try to have you do costly tests that aren't necessary. Their prices are reasonable. The front desk receptionist is the friendliest lady around! I highly recommend this vet clinic! Also, what's super awesome is you can just walk in, even from 8am-12 on Saturdays. This is extremely helpful for people that work during the week. Read Less

The service here is great! These folks are extraordinarily special!Unfortunately, some of of my dogs decided to get into a little tussle. Well spare you the gruesome details, one of my dog's leg was completely tore up. I somehow managed to get my 80+ lb dog into my car and took him straight to the vet. They did a great job taking care of him. For the weeks after that i had to take him to get checked up, the staff was all so sweet and would ask how he was. They all remembered his name and would come greet him (even though my dog is pretty grumpy). Thanks to the great work they do, my mutt is all recovered and almost back to 100%! Really can't say enough nice things about this place! Read Less

The only time I didn't take my pets here was when I moved to far away! I've been bringing my pets here since we moved here in the late 60's (well I was 7, Mom brought the pets here). Although Dr. Perkins isn't around much these days the staff and Doctors are every bit as wonderful and very up to date on veterinary medicine. I've never had a bad experience here but my cat hates needles so he gets nervous when we visit the Clinic. Somehow he always comes out happy & healthy ~ it's all because of this fabulous group that love animal and love their jobs, they truly care!!! Read Less

Over the course of a few years I have taken two different cats to this hospital The doctors have been outstanding. After my experience with the receptionist on duty last Saturday, I will never go there again!My cat has a "perpetual" nasal infection and when it acts up I get an antibiotic refill. Well evidently too much time had passed etc etc, but when I asked who the doctor was she said in a loud snotty voice ," It doesn't matter who the doctor is!" Really? Are those seriously your people skills? Not to mention your receptionist skills? She became what I would consider combative, and no matter who the doctor is I will never go to this hospital again and I will discourage others from doing so. Read Less

I took my cocker spaniel to Dr. May after years of trying to get her cured at another vet by Love Field airport who kept throwing my money at the problem. As it turned out, food alergies were the issue. Dr. May's policy is to eliminate the simpler issues first which definitely worked. Also, she does not use an expensive medicine if a less expensive one would work as well. The rest of the staff is wonderful as well. Tthe atmosphere is caring and relaxed. You know you are in a well run place when everyone is smiling. Read Less

They are very friendly and caring. It is also true that they don't hit you up for expensive tests. The problem we've had is that those tests might have saved our young terrier from the kidney failure he is currently suffering through. We spent months of precious time getting friendly and folksy advice about diet and nutrition. All the while, his underlying condition wasn't diagnosed or treated. We should have been more pro-active owners and gone somewhere else. Read Less

I took my wirehaired Doxie, Lonnie, there to see Dr. Perkins. He is probably the nicest, most through veterinarian I have ever been to in my life. He genuinely cares for your pet and is not just interested in making money like a lot of these new places are. He does what is best for your animal! And his receptionist was soooooo sweet and helpful as well. I'd recommend this veterinarian to anyone. 5 stars. Read Less

The receptionist was very friendly on the phone, and continued with to be so in person when I arrived. I did not have to wait long at all to see the vet (Dr. Perkins). He was very thorough in his exam, recommendations, and explanations about my cat's condition. I found their prices to be very fair and reasonable, and neither he nor the staff tried to 'up sell' me anything I did not really need (which had been a problem at my previous vet). They called two days later to check on my old girl and see how she was doing, and if I had any questions. When I came in for a recheck later, I saw his other staff vet, Dr. May, and she was equally pleasurable to deal with. I highly recommend them. I am very pleased to have found them. Read Less