Our fur babies have been patients at the The Vet House since before it was The Vet House. Dr. Swan and the whole staff have always been great to us. After our dog’s sudden passing we received a sympathy card with a personal not from Dr. Swan. Highly recommend The Vet House. Read Less

Plenty of staff and Vets to take care of customers; we were immediately tended to on each of our three visits, plus they were all friendly and helpful. We had our golden retriever spayed here. It was the first time I had ever left a newly spayed pup for an overnight stay at the vet, but it is their policy to do so here. I was a little apprehensive about it just because I’ve never done it before, but as it turns out I think I like it this way. The overnight stay is included in their price, and even then they are more reasonable than other area vets that I priced. We picked up our dog, all ready to go and completely over her anesthesia. I have had a lot of dogs spayed over the years, and the stitch work on this dog was the neatest and healed up quicker and prettier than any I have ever seen; very impressed with their stitching ability. I posted 2 pics, but there really isn’t anything to see after just 45 days or so; all the hair is already back in, and she never even tried to lick at it... a really neat job. Read Less

I have gone to The Vet House for years. I have seen nothing but improvements. The facility is nice, and the staff are extremely caring. The staff were amazing when my beloved Chino, of fifteen years, passed away. They have also proven to be professional and supportive with my newly adopted (blind and deaf) dog, Helen. I would definitely recommend The Vet House! Read Less

Do not take your pet here, my cat who I've had for more than 5 years was given unnecessary medications and basically handled terribly after the visit the next day he could barely walk We went to a different vet and she said we had to put him down. This is unacceptable Read Less

Took my cat here for a neuter operation and they demonstrated a comfortable and friendly environment. The expense is low compared to my cat's original vet. I enjoyed my visit and they took great care of my cat. Read Less

I took my fur babe, Charlie for a physical and a strain canine flu shot after moving into the neighborhood. The staff at the Vet House was wonder and accommodating! The receptionists and the technicians were beyond kind and caring. My favorite part of the visit, except meeting Dr. Preisst was meeting the cute chihuahua who seems to run then front office! So adorable. I am happy to call The Vet House Charlie's new vet. Read Less

This place is great! The front desk was staffed with kind, helpful people. The techs were knowledgeable & friendly. Dr. Nelson was amazing & patient, taking the time to answer all of our questions and making sure we understood our cat's newly diagnosed condition. They were all so kind & gentle with our frail kitty!! Read Less

Everyone here is wonderful! The vets are practical and truly have the pets' best interest at heart, with a few tidbits to help the expenses. Our dog had allergy issues and they gave us a full lust of over the counter medications we could get for him as well as ones to avoid. Nice people and affordable care. Read Less

The people here are awesome! They have taken such good care of my furr baby in boarding, procedures, and visits! She isn't even nervous about coming here and that says something! Unfortunately, they have had turnover of vets, but we have been very happy with everyone we've seen! The staff is awesome; couldn't be happier with a clinic! Read Less

I've been taking my pets here for the past 18 years. My dogs love every vet that is staffed here. While your pets are being checked up on there are continually spoiled by every tech, receptionist, and doctor that sees them. You can really tell tgat the people who work there truely love what they do, and that they live for animals.Read Less

Came in for a check up on my family dog. They had a same day appointment and were able to squeeze me in. The cost was reasonable compared to most vet offices. The technician interviewed me and then the doctor came in for additional questions and recommendations. Dr. Griggs was very caring and made sure any questions I asked were answered. He explained the test results to me and what my options were without being pushy or judgmental about what care I wanted to provide my pet. At times, I have been in offices were you are pushed to make quick decisions without consideration for price, timing or other sensitive issues. If you are a pet owner and you bring your dog in, it's highly likely you already care for your dog. So I respect that veterinarians know exactly what your pet needs, but sometimes it's not possible to fund every test available. It was about $75 for a panel, $25 for urinary tests, under $100 for a pet visit and some shots. With a Yelp offer and price matching on meds with online amounts, I came out spending about $210. That isn't too bad considering all the work I had done in the 1.5 hours in the office. I would say that the vet does not allow online prescriptions so if you are looking to purchase a different medication for your dog, it is not possible. They will match only the medication on hand. But, they are very nice about it and check out was fast. I will definitely go back again because I can trust this office and the prices are reasonable. There's also plenty of rooms. Read Less

This is such an amazing vet! I brought my precious cat in this week to find out that she had a UTI and a respiratory infection. Dr. Swan and his staff, from the front desk to his techs, were LOVELY!!! All of them were very sweet and showed my cat Sugar as much love as I do. I was very taken back and shaken (slightly tearing up) about the fact that Sugar was urinating blood. Dr. Swan could tell right away that I was upset and waited with me and answered any questions that I had. He has also called me personally twice (not had a tech or front desk call) and made sure to check in an discuss how to proceed with treatment for Sugar.This was my first time going to this vet and it most definitely won't be my last. I have not had a positive passed experience with vets, and Vet House has restored my faith that vets still do care about animals. Read Less

I would highly recommend you avoid this clinic if your dog is at all timid. We took our small dog in to have his nails trimmed. We warned the technician that he hates having his nails trimmed and that he could potentially snap. She acted nonchalant and took him back. We could hear him screaming out, letting us know that he had not been muzzled. As we were getting into the car after the appointment, the vet came out to let us know he had bitten the technician and as a result, would need to be quarantined. I have never experienced a vet that quarantines a dog over a bite that could have been prevented. I have spoken with other vets and was told that a vet office should "know better", especially since it was a provoked bite, meaning that he didn't merely walk up and bite someone for no reason. Whether it's lack of proper technician training, I cannot say but, our dog will not be going back. Read Less

This is a very comfortable environment . all the staff is kind and very helpful and knowledgeable. They always do great with my dog. If I was a dog I'd want this to be my doctor. I never had a problem. And not as expensive as other vets. Check them out I bet you'll be happy. We are Read Less

I cannot say enough good things about this clinic. Dr. Preiss is the best veterinarian I have ever come across. She listens to my concerns and never tries to "up sell" me. She is prudent in her decisions and is incredibly knowledgeable. We will be clients for as long as we are in Richardson. If you are seeking a quality clinic that genuinely cares about your animals, this is the place for you. Read Less

I've been bringing my GSD here for about a year. The doctors and staff are all friendly, knowledgeable, and caring. The prices are also reasonable, and comparable to other vets. I wish all places were this nice! Read Less

I have taken my dogs there 3 times so far, and will continue! Very affordable too! My german shepherd mix does not trust people, they handled her gently. Yesterday I took my pit mix in for his annual and low and behold, I left my wallet at home. Justin watch Roky while I was gone. How sweet!? All the doctors there are knowledgeable. Even the receptionist are friendly! Thank you Vet House! Read Less

We met Dr. Candace Major 7 years ago when we rescued a tiny kitten from a wood pile. I LOVE, LOVE, LOVE, LOVE, LOVE taking my cat to her. She is the kindest, most gentle veterinarian I have ever known (and I've had pets all my life). She is a true blessing to my cat, and also to me! Thank you, Dr. Major! Read Less

they do not care, took my dog to them vomiting and left him all day for CARE and when I was told to pick him up, I asked the DOCTOR how he was doing and was told " honestly I have not checked on him ". No one gave me any information about getting him to eat or ANYTHING. END RESULT, he died this morning !!!!!! THANKS FOR NOTHING. When I called to let them know, the lady answering the phone was only concerned with how I was Speaking to her and threatened to hang up on me. SHE SHOULD BE FIRED. Yes I am upset but thats NO EXCUSERead Less

This is the best clinic that I have ever encountered. I have had to board my dogs a few times lately because we are in the process of selling our home. I have been so stressed and busy that I let my sweet girls go a month without a bath (not normal). The Vet House normally only bathes dogs if they stay two nights in a row, but I can tell they made an exception for the double one nights. My dogs came home happy and smelling their best today and the staff is so sweet to them and knows them and me as soon as we walk in. Thank you so much Vet House for all you do for them. Read Less

All of the staff at the Vet House are outstanding, from the front desk to the vet techs to the vets. Gracie, our foster pet, loves coming to the vet. Everyone remembers her name, loves on her, and I really like their approach to treating animals. Read Less

We have been taking our fur child here ever since we adopted him over two years ago. I really appreciate the later evening hours they have twice a week and Dr. Majors honesty in her recommendations. She has saved us time and money more than once. Its so cute how much our little pup likes Dr Major hes excited to see her every time we go in, might have something to do with the treats she gives him.... You can tell the staff cares and that's super important.Read Less

My dog is a regular up here for boarding (we travel a lot) and I always leave knowing my big girl is in good hands. However, the only con to this vet office is that some of the front desk staff are rude... I typically let it go because I know the kennel staff does such a wonderful job. Read Less

I was lucky enough to discover The Vet House in an emergency situation because they have late hours available. I have not ever wanted to search for any other place for my babies. I have added one to my family since discovering The Vet House and couldn't be happier with the service, pricing, and above all the friendliness of everyone in the building. I have referred my sister who has 3 pets and she is hooked, and recommend The Vet House to anyone I encounter. There is no better place to entrust your 4 legged children. Read Less

Just wanted to say thanks to the Vet House and staff for loving our puppy as much as we do!! Dr Falagrady is amazing!! Thanks for caring so much. We love you & our pup loves you all! Best vets and staff ever!!! Read Less