31 Reviews

Animal Care Clinic

Round Rock, Texas
General Info
Animal Care Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees.
Animal Care Clinic offers the Round Rock animal community emergency veterinary services as well as medical, surgical, and dental veterinary care. With an in-house pharmacy and access to specialists, our facility offers a one stop for your pet's health and medical care.
Reviews
Roxanne Russell
10 Jul 2018
REPORT
Dr. Jill was great with our kitten and so compassionate with our kitten, kids, and us. She has an anazing sweet kind personality. She took care of our kitten and was very good to us.
Rosie Troeger
26 Jun 2018
REPORT
My pet died after a misdiagnosis by Dr. Hensley. After examining our Husky, Dr. Hensley said our pup might be dehydrated and suggested we leave her for the day. They gave her fluids, did blood work,... Read More
My pet died after a misdiagnosis by Dr. Hensley. After examining our Husky, Dr. Hensley said our pup might be dehydrated and suggested we leave her for the day. They gave her fluids, did blood work, and took an x-ray. Upon returning, the receptionist immediately said she needed to collect payment before we could visit with the doctor and see our pet. I found that very unusual but based on her attitude, it was obvious I would not meet with the doctor before handing over $800. We met with Hensley who showed us the x-ray and was confident the fluid in our pup’s stomach was ‘diarrhea’. Hensley said our pup would pass it and then suggested we also buy a $100 case of their can dog. Our pup would not eat and sometime during the night, she vomited. I called immediately then next morning around and told them my pup needed to be seen immediately because the vomit was blood. Clearly not urgent for them as I was told they would ‘call me back’. Several HOURS later they called and told me to take my pup to Heart of Texas ER. My pup was so sick the Tech’s had to put her on a gurney to get her inside and exam her. They stabilized her and drew fluid for a biopsy. I was devastated when told she had SEPSIS and was dying. Surgery was an option but her survival rate was very low. She was too far-gone and they suggested we put her down. The entire experience, starting with the receptionist, the misdiagnosis, the lag on the follow-up and the death of our pup has been very painful. I believe our pup could have had a chance to survive had it not been for Hensley's misdiagnose and lag on the follow-up. To add insult to injury I received a survey requesting feedback for the recent visit. I completed the survey but my response is nowhere on their website, obviously. A month later we received a card in the mail advising us our deceased pup needed a check-up. I will never ever take my pets to Animal Care Clinic. Read Less
Frank Marichalar
19 Jun 2018
REPORT
Dr. Jill is a great Vet to our dogs. Jinx and Tigger like her. She is very knowledgeable and caring. Easy to talk with. Her Staff is great.
jesica najera
30 May 2018
REPORT
Lady on the phone was super rude I wanted to be a new client and she did not make me feel welcomed going somewhere else.
Daniel Sadjadi
8 May 2018
REPORT
Amazingly intelligent veterinarian, Dr. Jill, who is very compassionate towards all animals, humans alike. We had almost given up on our feline, but I'm convinced that she saved him. Very kind and hel... Read More
Amazingly intelligent veterinarian, Dr. Jill, who is very compassionate towards all animals, humans alike. We had almost given up on our feline, but I'm convinced that she saved him. Very kind and helpful staff, better overall experience than my own primary care physician. Read Less
Mike Kinald
16 Mar 2018
REPORT
I wish I had known about this place sooner. My cat freaked out at his old vet and the guy decided he wasn't going to see us midway through an exam. I was referred to this clinic by someone at a pet ER... Read More
I wish I had known about this place sooner. My cat freaked out at his old vet and the guy decided he wasn't going to see us midway through an exam. I was referred to this clinic by someone at a pet ER and I can say that it was one of the best things to happen. My cat always disliked going to the vet, but he was calmer than usual during his initial evaluation. I had to leave him for vaccinations and to be sedated for a complete exam but I was told he was "grouchy" (which is true) but not overly aggressive. The staff were beyond nice and professional and were I not moving out of state this would me my choice for a place to take care of all my cats. (I have 3) You won't be sorry if you use this vet. I wasn't and they really took the stress out of going to the vet for me. Read Less
lYn vIg
22 Feb 2018
REPORT
Amazing. I cannot tell you what the team at the Animal Care Clinic has done for me and my pet. I have been dealing with many health issues with my cat, and the doctor came up with a solution that was ... Read More
Amazing. I cannot tell you what the team at the Animal Care Clinic has done for me and my pet. I have been dealing with many health issues with my cat, and the doctor came up with a solution that was beyond what I could have expected. The staff is sooooooo caring, kind and in this for the animals. What an amazing service, it's a Godsend. Thank you!!!!!!! Read Less
Greg Howard
31 Jan 2018
REPORT
This was by far the best veterinarian I've ever been to. Dr. Jill genuinely cared for my dog, her staff squeezed him in despite being busy and still took the time to answer all my questions. We got a ... Read More
This was by far the best veterinarian I've ever been to. Dr. Jill genuinely cared for my dog, her staff squeezed him in despite being busy and still took the time to answer all my questions. We got a sad diagnosis but she was very patient, extremely knowledgeable, and positive. If you care about your pet this is the place to go. Very fairly priced and not greedy like other vets. Read Less
Jared James
14 Dec 2017
REPORT
These guys worked me in for a same day visit and took good care of my sick pooch.
This Is
1 Jun 2017
REPORT
Great service really informative and caring people.
Bethani Rodzinski
21 May 2017
REPORT
Absolutely best bet I've ever been to! Dr. Jill is amazing and so personable. She took great care of my Ella! First time Ella didn't freak out at the vets office. Great staff and great prices
April Neusaenger
24 Apr 2017
REPORT
Good availability. Fair pricing. Quality med care. Effwctive treatment.
Andrew Stebbins
12 Apr 2017
REPORT
My dog isn't dead so that's cool. Dr Jill is a great vet
Kenneth Bliss
1 Feb 2017
REPORT
Best vet I've seen in Texas. Everyone here is very friendly and Dr. Jill is excellent. You can hear how they all speak to the pets behind closed doors and can tell that they are all truly animal lover... Read More
Best vet I've seen in Texas. Everyone here is very friendly and Dr. Jill is excellent. You can hear how they all speak to the pets behind closed doors and can tell that they are all truly animal lovers and they treat your pets as if they were their own. Read Less
Claudia Crider Perez
11 Jan 2017
REPORT
Dr Jill and her staff are terrific. This was my first time at their office. They took great care of my cat. I recommend them for vet services. Thank you.
Beth McCorkle Gilbert
3 Jan 2017
REPORT
Been going to Dr. Jill for several years now, and I wouldn't go anywhere else. When one of my kitties got into a fight overnight and was in pretty bad shape (limping and running fever - he already has... Read More
Been going to Dr. Jill for several years now, and I wouldn't go anywhere else. When one of my kitties got into a fight overnight and was in pretty bad shape (limping and running fever - he already has a compromised immune system), they got him right in within an hour or so of opening. They keep my fur babies in top notch health at all times. And everyone on staff is just as much an animal lover as she is. Read Less
Riene Wyatt
4 Nov 2016
REPORT
I've taken all my pets, all six of them, to Dr. Jill for years. I LOVE her! She is kind, generous, skillful and funny. I will NEVER go anywhere else. I only wish I could take my foster dogs to her als... Read More
I've taken all my pets, all six of them, to Dr. Jill for years. I LOVE her! She is kind, generous, skillful and funny. I will NEVER go anywhere else. I only wish I could take my foster dogs to her also. you Jill! Read Less
Jeanette Dana
18 Sep 2016
REPORT
Had to make the end of life decision for our beloved Chio after 14 years of joy. Chio had only one prior visit when we first moved to Texas. Yet in that brief check up I knew who to call. The initial ... Read More
Had to make the end of life decision for our beloved Chio after 14 years of joy. Chio had only one prior visit when we first moved to Texas. Yet in that brief check up I knew who to call. The initial call was handled with such care and compassion. All of the staff and attending doctor we so amazing We truly thank you for assisting us on Friday. Blessings to all of you for what you do for pet parents such as ourselves. Sincerely, Joe and Jeanette Dana. Read Less
Shametra Renee
13 Sep 2016
REPORT
5 heart moment. I give hearts because that's what shines when someone has your pets best interest. My baby needed a prompt appointment. Dr. Jill's assessment was on point, she took care of us and not... Read More
5 heart moment. I give hearts because that's what shines when someone has your pets best interest. My baby needed a prompt appointment. Dr. Jill's assessment was on point, she took care of us and not to mention the customer service was A1. If anyone is looking for a vet. I highly recommend Jill. I live 30 minutes away, but the service that I received I'll drive an extra mile. I'm very pleased with the Animal Care Clinic. Thank you so much!Read Less
Shelley Robinson
27 Aug 2016
REPORT
I've been taking my dogs to Dr. Jill for about 3 years her and her staff a excellent with them and they love my dog bear and he is good with them. I tell all my friends how good her and her staff are.... Read More
I've been taking my dogs to Dr. Jill for about 3 years her and her staff a excellent with them and they love my dog bear and he is good with them. I tell all my friends how good her and her staff are. Thank you for all you and your staff have done for me and my babies. Read Less
dave g
27 Aug 2016
REPORT
Always helpful and eager to please. When our dog had a crisis they were ready to help. Knowledgeable and professional. .
Nancy Jones-Skinner
26 Aug 2016
REPORT
We found this clinic a long while ago. My yorkie was vomiting blood, and a couple of Pflugerville places would work us in. I headed down to RR where I remembered an er clinic, well it wasn't there, b... Read More
We found this clinic a long while ago. My yorkie was vomiting blood, and a couple of Pflugerville places would work us in. I headed down to RR where I remembered an er clinic, well it wasn't there, but Dr Jill was. and thank goodness they took us in immediately. and I have been there every since. Dr Finley I saw recently, and they are all fantastic, and have not 1 single complaint about anything. The entire staff, is compassionate and caring. You will not be disappointed in using their services. Read Less
Josh Brantley
24 Aug 2016
REPORT
I left my paperwork behind and they were closing. However, they waited for me to come back and get the things I needed. Staff was very friendly and helpful.
MaryMargaret Finney RN
23 Jul 2016
REPORT
So glad to have found this clinical. Dr. Finley sees my two cats. The entire staff is very respectful and not "pushy" when recommending treatments. They listen to me and address my concerns. I also ... Read More
So glad to have found this clinical. Dr. Finley sees my two cats. The entire staff is very respectful and not "pushy" when recommending treatments. They listen to me and address my concerns. I also appreciate how cost effective the treatments are and that cost is openly discussed. The handling of my cats is gentle and caring. I also appreciate that they board cats. Since mine have now become "senior citizens", I am not comfortable leaving them alone with only someone "checking" on them. The boarding costs are VERY reasonable for the peace of mind. Read Less
Tristan Mercado
19 Jul 2016
REPORT
Tragic circumstances brought us to the clinic for the first time yesterday. While I wish we had stumbled across this clinic for any other reason I couldn't have been happier with the staff. They squ... Read More
Tragic circumstances brought us to the clinic for the first time yesterday. While I wish we had stumbled across this clinic for any other reason I couldn't have been happier with the staff. They squeezed us in at the last possible moment and they held our hands and cried with us and treated our beautiful girl the best possible way in the last moments of her life. I was too consumed with grief to let them know what their services meant to us. From placing tiny little heart stickers on her catheter bandage to bringing her blankets, speaking in sweet tender voices to our dying baby and allowing us as much time as needed to collect ourselves. We love you Dr. Jill. We will be bringing our other pets to you in the future. You've won fans for life and your whole staff was incredible. This place is the real deal, where it's about the animals and the people who love them. We felt all the love and kindness you showed to us. I only hope this shows you my heartfelt appreciation. Love to you all!Read Less
Gerald Dounson
14 Jun 2016
REPORT
I was very happy they squeezed me in on very short notice; and I was very impressed with their level of service and care that was provided to my pet. I definitely appreciate them and would not hesita... Read More
I was very happy they squeezed me in on very short notice; and I was very impressed with their level of service and care that was provided to my pet. I definitely appreciate them and would not hesitate to recommend them to anyone. Thank you...!!! Read Less
Nancy Henson
10 Feb 2016
REPORT
We have 6 miniature dachshunds that are going and will be going to Dr. Jill. We love her and the staff. They are always helpful and they care about the concerns we have for our pups. I wish that Dr... Read More
We have 6 miniature dachshunds that are going and will be going to Dr. Jill. We love her and the staff. They are always helpful and they care about the concerns we have for our pups. I wish that Dr. Jill could find a Vet partner to help out so that she has some of the load taken off of her shoulders. Thanks for all that you do. Blessings, the Hensons and their crazy gang (Pun'kin, Murphy, Cocoa, Misti, Sancho and Dakota). Read Less
Jade E
6 Feb 2016
REPORT
My pups were received by (former?) employee Courtney Crow for boarding at this clinic. Later, a judge granted a temporary restraining order against (former?) employees Courtney Crow and Megan Pannell ... Read More
My pups were received by (former?) employee Courtney Crow for boarding at this clinic. Later, a judge granted a temporary restraining order against (former?) employees Courtney Crow and Megan Pannell after they removed my dogs from the clinic without my consent. Dr. Meyers refused to take any action, hung up on me and threatened me with trespassing when I tried to retrieve my dogs. This is not a matter of an unpaid debt. I do not owe this clinic a dime. The lawsuit is ongoing several years later and a website is underway detailing the ongoing fight to locate and retrieve my dogs. But, there are no words to describe this NIGHTMARE.Read Less
Travis Richardson
30 Dec 2015
REPORT
My girlfriend and I have been looking for a new place to take our 2 year old healer mix. She's very protective of me and reactive toward over excited dogs. The staff made every effort imaginable to en... Read More
My girlfriend and I have been looking for a new place to take our 2 year old healer mix. She's very protective of me and reactive toward over excited dogs. The staff made every effort imaginable to ensure that Nibbler (my dog) was comfortable and anxiety free. Even going as far as clearing a path to an exam room twice just so no other dogs would bother her. I was met on time for my appointment in the exam room by Dr. Jill and have nothing but praise for how she introduced herself to Nibbler and made her feel at ease. I've never been to a clinic where my defensive dog would willingly allow a stranger to clean her ears without restraint. None the less wag her tail the entire time. Even after having a broken claw cut and being vaccinated my dog was cheerful and happy to see the techs and Dr.s the entire visit. The entire staff has my confidence and I plan to regular this location from now on.Read Less
Nourah Roberts
29 Aug 2015
REPORT
Animal Care Clinic is in my opinion the very best place to take your pets! Dr. Jill Urofsky provides the most professional medical treatment and care possible. She is a very good listener which makes ... Read More
Animal Care Clinic is in my opinion the very best place to take your pets! Dr. Jill Urofsky provides the most professional medical treatment and care possible. She is a very good listener which makes her a great doctor. Many veterinarians will not pay attention to what you are trying to convey about your pet and they only want to get you in and out the door, while making you pay a very high bill. Dr. Jill and her practice are NOT that way at all. She listens to you and pays attention to the details that you are trying to convey about your pet. She also is very thorough with her work and does her absolute best to make your pet comfortable. Her prices are reasonable and good. She will work with you on the cost if you need to do so. She explains all the options and does not try to "push" any cost or unnecessary treatments. Dr. Jill and Dr. Neeley, as well as the staff comprehend how to utilize boundaries with clients which demonstrates the utilization of utmost professionalism in human/animal services, which can either make or break a service provider. Balancing boundaries with clients while also trying to maintain quality customer service at the same time is not easy, but is a necessity to maintain professionalism.and Animal Care Clinic (Dr. Jill/Dr. Neeley, & Staff) have all been successful with this balance. I have been taking my pets to Dr. Jill since before she opened her own practice. I will not take them to anyone else. She goes above and beyond to provide professional customer service and ensures that she is making the very best choices to make your pet comfortable. Her staff are great too! Sarsey is very good with communication and with scheduling appointments for my pets. Hannah is very accurate with details and works very well with my cats and dogs. Ciara took very good care of my cat prior to surgery and while he was recovering from a tumor removal. Erika and Brittany are always there providing very thorough communication for me and helping both doctors with all my pets. Dr. Neeley removed a tumor from my cats chest. Words cannot express how professional the incision and tumor removal process was completed! Dr. Jill performed the best dental surgery I have ever seen on my dog as she removed all of his rotted teeth! Dr. Jill has also trimmed an overgrown & embedded nail on my polydactyl cat which is not an easy thing to do on a polydactyl cat as this particular type of nail is hidden within the paw and is very hard to reach. It also grows faster than an average cats nails/claws. I do not feel comfortable taking any of my pets to anyone else. From my experiences; Animal Care Clinic is the absolute best! Read Less
deteoj
30 Jul 2015
REPORT
Dr Urofsky will be straight up with her care and treatment of your pet, she is also flexible if you have some ideas, but she will patiently tell you the pro's and con's of those ideas, so that you are... Read More
Dr Urofsky will be straight up with her care and treatment of your pet, she is also flexible if you have some ideas, but she will patiently tell you the pro's and con's of those ideas, so that you are making an informed decision. She also cares about your pet! She is my favorite vet of all time, and we have been in Round Rock since before there was a vet in this town. Read Less
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Please call
(512) 551-1733
2000 North Mays Street
Round Rock Texas 78664
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
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Animal Care Clinic

Round Rock, Texas
(31)
2000 North Mays Street
Round Rock Texas 78664
Animal Care Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees.
Animal Care Clinic offers the Round Rock animal community emergency veterinary services as well as medical, surgical, and dental veterinary care. With an in-house pharmacy and access to specialists, our facility offers a one stop for your pet's health and medical care.
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:00AM-14:00PM
Roxanne Russell
10 Jul 2018
REPORT
Dr. Jill was great with our kitten and so compassionate with our kitten, kids, and us. She has an anazing sweet kind personality. She took care of our kitten and was very good to us.
Rosie Troeger
26 Jun 2018
REPORT
My pet died after a misdiagnosis by Dr. Hensley. After examining our Husky, Dr. Hensley said our pup might be dehydrated and suggested we leave her for the day. They gave her fluids, did blood work,... Read More
My pet died after a misdiagnosis by Dr. Hensley. After examining our Husky, Dr. Hensley said our pup might be dehydrated and suggested we leave her for the day. They gave her fluids, did blood work, and took an x-ray. Upon returning, the receptionist immediately said she needed to collect payment before we could visit with the doctor and see our pet. I found that very unusual but based on her attitude, it was obvious I would not meet with the doctor before handing over $800. We met with Hensley who showed us the x-ray and was confident the fluid in our pup’s stomach was ‘diarrhea’. Hensley said our pup would pass it and then suggested we also buy a $100 case of their can dog. Our pup would not eat and sometime during the night, she vomited. I called immediately then next morning around and told them my pup needed to be seen immediately because the vomit was blood. Clearly not urgent for them as I was told they would ‘call me back’. Several HOURS later they called and told me to take my pup to Heart of Texas ER. My pup was so sick the Tech’s had to put her on a gurney to get her inside and exam her. They stabilized her and drew fluid for a biopsy. I was devastated when told she had SEPSIS and was dying. Surgery was an option but her survival rate was very low. She was too far-gone and they suggested we put her down. The entire experience, starting with the receptionist, the misdiagnosis, the lag on the follow-up and the death of our pup has been very painful. I believe our pup could have had a chance to survive had it not been for Hensley's misdiagnose and lag on the follow-up. To add insult to injury I received a survey requesting feedback for the recent visit. I completed the survey but my response is nowhere on their website, obviously. A month later we received a card in the mail advising us our deceased pup needed a check-up. I will never ever take my pets to Animal Care Clinic. Read Less
Frank Marichalar
19 Jun 2018
REPORT
Dr. Jill is a great Vet to our dogs. Jinx and Tigger like her. She is very knowledgeable and caring. Easy to talk with. Her Staff is great.
jesica najera
30 May 2018
REPORT
Lady on the phone was super rude I wanted to be a new client and she did not make me feel welcomed going somewhere else.
Daniel Sadjadi
8 May 2018
REPORT
Amazingly intelligent veterinarian, Dr. Jill, who is very compassionate towards all animals, humans alike. We had almost given up on our feline, but I'm convinced that she saved him. Very kind and hel... Read More
Amazingly intelligent veterinarian, Dr. Jill, who is very compassionate towards all animals, humans alike. We had almost given up on our feline, but I'm convinced that she saved him. Very kind and helpful staff, better overall experience than my own primary care physician. Read Less
Mike Kinald
16 Mar 2018
REPORT
I wish I had known about this place sooner. My cat freaked out at his old vet and the guy decided he wasn't going to see us midway through an exam. I was referred to this clinic by someone at a pet ER... Read More
I wish I had known about this place sooner. My cat freaked out at his old vet and the guy decided he wasn't going to see us midway through an exam. I was referred to this clinic by someone at a pet ER and I can say that it was one of the best things to happen. My cat always disliked going to the vet, but he was calmer than usual during his initial evaluation. I had to leave him for vaccinations and to be sedated for a complete exam but I was told he was "grouchy" (which is true) but not overly aggressive. The staff were beyond nice and professional and were I not moving out of state this would me my choice for a place to take care of all my cats. (I have 3) You won't be sorry if you use this vet. I wasn't and they really took the stress out of going to the vet for me. Read Less
lYn vIg
22 Feb 2018
REPORT
Amazing. I cannot tell you what the team at the Animal Care Clinic has done for me and my pet. I have been dealing with many health issues with my cat, and the doctor came up with a solution that was ... Read More
Amazing. I cannot tell you what the team at the Animal Care Clinic has done for me and my pet. I have been dealing with many health issues with my cat, and the doctor came up with a solution that was beyond what I could have expected. The staff is sooooooo caring, kind and in this for the animals. What an amazing service, it's a Godsend. Thank you!!!!!!! Read Less
Greg Howard
31 Jan 2018
REPORT
This was by far the best veterinarian I've ever been to. Dr. Jill genuinely cared for my dog, her staff squeezed him in despite being busy and still took the time to answer all my questions. We got a ... Read More
This was by far the best veterinarian I've ever been to. Dr. Jill genuinely cared for my dog, her staff squeezed him in despite being busy and still took the time to answer all my questions. We got a sad diagnosis but she was very patient, extremely knowledgeable, and positive. If you care about your pet this is the place to go. Very fairly priced and not greedy like other vets. Read Less
Jared James
14 Dec 2017
REPORT
These guys worked me in for a same day visit and took good care of my sick pooch.
This Is
1 Jun 2017
REPORT
Great service really informative and caring people.
Bethani Rodzinski
21 May 2017
REPORT
Absolutely best bet I've ever been to! Dr. Jill is amazing and so personable. She took great care of my Ella! First time Ella didn't freak out at the vets office. Great staff and great prices
April Neusaenger
24 Apr 2017
REPORT
Good availability. Fair pricing. Quality med care. Effwctive treatment.
Andrew Stebbins
12 Apr 2017
REPORT
My dog isn't dead so that's cool. Dr Jill is a great vet
Kenneth Bliss
1 Feb 2017
REPORT
Best vet I've seen in Texas. Everyone here is very friendly and Dr. Jill is excellent. You can hear how they all speak to the pets behind closed doors and can tell that they are all truly animal lover... Read More
Best vet I've seen in Texas. Everyone here is very friendly and Dr. Jill is excellent. You can hear how they all speak to the pets behind closed doors and can tell that they are all truly animal lovers and they treat your pets as if they were their own. Read Less
Claudia Crider Perez
11 Jan 2017
REPORT
Dr Jill and her staff are terrific. This was my first time at their office. They took great care of my cat. I recommend them for vet services. Thank you.
Beth McCorkle Gilbert
3 Jan 2017
REPORT
Been going to Dr. Jill for several years now, and I wouldn't go anywhere else. When one of my kitties got into a fight overnight and was in pretty bad shape (limping and running fever - he already has... Read More
Been going to Dr. Jill for several years now, and I wouldn't go anywhere else. When one of my kitties got into a fight overnight and was in pretty bad shape (limping and running fever - he already has a compromised immune system), they got him right in within an hour or so of opening. They keep my fur babies in top notch health at all times. And everyone on staff is just as much an animal lover as she is. Read Less
Riene Wyatt
4 Nov 2016
REPORT
I've taken all my pets, all six of them, to Dr. Jill for years. I LOVE her! She is kind, generous, skillful and funny. I will NEVER go anywhere else. I only wish I could take my foster dogs to her als... Read More
I've taken all my pets, all six of them, to Dr. Jill for years. I LOVE her! She is kind, generous, skillful and funny. I will NEVER go anywhere else. I only wish I could take my foster dogs to her also. you Jill! Read Less
Jeanette Dana
18 Sep 2016
REPORT
Had to make the end of life decision for our beloved Chio after 14 years of joy. Chio had only one prior visit when we first moved to Texas. Yet in that brief check up I knew who to call. The initial ... Read More
Had to make the end of life decision for our beloved Chio after 14 years of joy. Chio had only one prior visit when we first moved to Texas. Yet in that brief check up I knew who to call. The initial call was handled with such care and compassion. All of the staff and attending doctor we so amazing We truly thank you for assisting us on Friday. Blessings to all of you for what you do for pet parents such as ourselves. Sincerely, Joe and Jeanette Dana. Read Less
Shametra Renee
13 Sep 2016
REPORT
5 heart moment. I give hearts because that's what shines when someone has your pets best interest. My baby needed a prompt appointment. Dr. Jill's assessment was on point, she took care of us and not... Read More
5 heart moment. I give hearts because that's what shines when someone has your pets best interest. My baby needed a prompt appointment. Dr. Jill's assessment was on point, she took care of us and not to mention the customer service was A1. If anyone is looking for a vet. I highly recommend Jill. I live 30 minutes away, but the service that I received I'll drive an extra mile. I'm very pleased with the Animal Care Clinic. Thank you so much!Read Less
Shelley Robinson
27 Aug 2016
REPORT
I've been taking my dogs to Dr. Jill for about 3 years her and her staff a excellent with them and they love my dog bear and he is good with them. I tell all my friends how good her and her staff are.... Read More
I've been taking my dogs to Dr. Jill for about 3 years her and her staff a excellent with them and they love my dog bear and he is good with them. I tell all my friends how good her and her staff are. Thank you for all you and your staff have done for me and my babies. Read Less
dave g
27 Aug 2016
REPORT
Always helpful and eager to please. When our dog had a crisis they were ready to help. Knowledgeable and professional. .
Nancy Jones-Skinner
26 Aug 2016
REPORT
We found this clinic a long while ago. My yorkie was vomiting blood, and a couple of Pflugerville places would work us in. I headed down to RR where I remembered an er clinic, well it wasn't there, b... Read More
We found this clinic a long while ago. My yorkie was vomiting blood, and a couple of Pflugerville places would work us in. I headed down to RR where I remembered an er clinic, well it wasn't there, but Dr Jill was. and thank goodness they took us in immediately. and I have been there every since. Dr Finley I saw recently, and they are all fantastic, and have not 1 single complaint about anything. The entire staff, is compassionate and caring. You will not be disappointed in using their services. Read Less
Josh Brantley
24 Aug 2016
REPORT
I left my paperwork behind and they were closing. However, they waited for me to come back and get the things I needed. Staff was very friendly and helpful.
MaryMargaret Finney RN
23 Jul 2016
REPORT
So glad to have found this clinical. Dr. Finley sees my two cats. The entire staff is very respectful and not "pushy" when recommending treatments. They listen to me and address my concerns. I also ... Read More
So glad to have found this clinical. Dr. Finley sees my two cats. The entire staff is very respectful and not "pushy" when recommending treatments. They listen to me and address my concerns. I also appreciate how cost effective the treatments are and that cost is openly discussed. The handling of my cats is gentle and caring. I also appreciate that they board cats. Since mine have now become "senior citizens", I am not comfortable leaving them alone with only someone "checking" on them. The boarding costs are VERY reasonable for the peace of mind. Read Less
Tristan Mercado
19 Jul 2016
REPORT
Tragic circumstances brought us to the clinic for the first time yesterday. While I wish we had stumbled across this clinic for any other reason I couldn't have been happier with the staff. They squ... Read More
Tragic circumstances brought us to the clinic for the first time yesterday. While I wish we had stumbled across this clinic for any other reason I couldn't have been happier with the staff. They squeezed us in at the last possible moment and they held our hands and cried with us and treated our beautiful girl the best possible way in the last moments of her life. I was too consumed with grief to let them know what their services meant to us. From placing tiny little heart stickers on her catheter bandage to bringing her blankets, speaking in sweet tender voices to our dying baby and allowing us as much time as needed to collect ourselves. We love you Dr. Jill. We will be bringing our other pets to you in the future. You've won fans for life and your whole staff was incredible. This place is the real deal, where it's about the animals and the people who love them. We felt all the love and kindness you showed to us. I only hope this shows you my heartfelt appreciation. Love to you all!Read Less
Gerald Dounson
14 Jun 2016
REPORT
I was very happy they squeezed me in on very short notice; and I was very impressed with their level of service and care that was provided to my pet. I definitely appreciate them and would not hesita... Read More
I was very happy they squeezed me in on very short notice; and I was very impressed with their level of service and care that was provided to my pet. I definitely appreciate them and would not hesitate to recommend them to anyone. Thank you...!!! Read Less
Nancy Henson
10 Feb 2016
REPORT
We have 6 miniature dachshunds that are going and will be going to Dr. Jill. We love her and the staff. They are always helpful and they care about the concerns we have for our pups. I wish that Dr... Read More
We have 6 miniature dachshunds that are going and will be going to Dr. Jill. We love her and the staff. They are always helpful and they care about the concerns we have for our pups. I wish that Dr. Jill could find a Vet partner to help out so that she has some of the load taken off of her shoulders. Thanks for all that you do. Blessings, the Hensons and their crazy gang (Pun'kin, Murphy, Cocoa, Misti, Sancho and Dakota). Read Less
Jade E
6 Feb 2016
REPORT
My pups were received by (former?) employee Courtney Crow for boarding at this clinic. Later, a judge granted a temporary restraining order against (former?) employees Courtney Crow and Megan Pannell ... Read More
My pups were received by (former?) employee Courtney Crow for boarding at this clinic. Later, a judge granted a temporary restraining order against (former?) employees Courtney Crow and Megan Pannell after they removed my dogs from the clinic without my consent. Dr. Meyers refused to take any action, hung up on me and threatened me with trespassing when I tried to retrieve my dogs. This is not a matter of an unpaid debt. I do not owe this clinic a dime. The lawsuit is ongoing several years later and a website is underway detailing the ongoing fight to locate and retrieve my dogs. But, there are no words to describe this NIGHTMARE.Read Less
Travis Richardson
30 Dec 2015
REPORT
My girlfriend and I have been looking for a new place to take our 2 year old healer mix. She's very protective of me and reactive toward over excited dogs. The staff made every effort imaginable to en... Read More
My girlfriend and I have been looking for a new place to take our 2 year old healer mix. She's very protective of me and reactive toward over excited dogs. The staff made every effort imaginable to ensure that Nibbler (my dog) was comfortable and anxiety free. Even going as far as clearing a path to an exam room twice just so no other dogs would bother her. I was met on time for my appointment in the exam room by Dr. Jill and have nothing but praise for how she introduced herself to Nibbler and made her feel at ease. I've never been to a clinic where my defensive dog would willingly allow a stranger to clean her ears without restraint. None the less wag her tail the entire time. Even after having a broken claw cut and being vaccinated my dog was cheerful and happy to see the techs and Dr.s the entire visit. The entire staff has my confidence and I plan to regular this location from now on.Read Less
Nourah Roberts
29 Aug 2015
REPORT
Animal Care Clinic is in my opinion the very best place to take your pets! Dr. Jill Urofsky provides the most professional medical treatment and care possible. She is a very good listener which makes ... Read More
Animal Care Clinic is in my opinion the very best place to take your pets! Dr. Jill Urofsky provides the most professional medical treatment and care possible. She is a very good listener which makes her a great doctor. Many veterinarians will not pay attention to what you are trying to convey about your pet and they only want to get you in and out the door, while making you pay a very high bill. Dr. Jill and her practice are NOT that way at all. She listens to you and pays attention to the details that you are trying to convey about your pet. She also is very thorough with her work and does her absolute best to make your pet comfortable. Her prices are reasonable and good. She will work with you on the cost if you need to do so. She explains all the options and does not try to "push" any cost or unnecessary treatments. Dr. Jill and Dr. Neeley, as well as the staff comprehend how to utilize boundaries with clients which demonstrates the utilization of utmost professionalism in human/animal services, which can either make or break a service provider. Balancing boundaries with clients while also trying to maintain quality customer service at the same time is not easy, but is a necessity to maintain professionalism.and Animal Care Clinic (Dr. Jill/Dr. Neeley, & Staff) have all been successful with this balance. I have been taking my pets to Dr. Jill since before she opened her own practice. I will not take them to anyone else. She goes above and beyond to provide professional customer service and ensures that she is making the very best choices to make your pet comfortable. Her staff are great too! Sarsey is very good with communication and with scheduling appointments for my pets. Hannah is very accurate with details and works very well with my cats and dogs. Ciara took very good care of my cat prior to surgery and while he was recovering from a tumor removal. Erika and Brittany are always there providing very thorough communication for me and helping both doctors with all my pets. Dr. Neeley removed a tumor from my cats chest. Words cannot express how professional the incision and tumor removal process was completed! Dr. Jill performed the best dental surgery I have ever seen on my dog as she removed all of his rotted teeth! Dr. Jill has also trimmed an overgrown & embedded nail on my polydactyl cat which is not an easy thing to do on a polydactyl cat as this particular type of nail is hidden within the paw and is very hard to reach. It also grows faster than an average cats nails/claws. I do not feel comfortable taking any of my pets to anyone else. From my experiences; Animal Care Clinic is the absolute best! Read Less
deteoj
30 Jul 2015
REPORT
Dr Urofsky will be straight up with her care and treatment of your pet, she is also flexible if you have some ideas, but she will patiently tell you the pro's and con's of those ideas, so that you are... Read More
Dr Urofsky will be straight up with her care and treatment of your pet, she is also flexible if you have some ideas, but she will patiently tell you the pro's and con's of those ideas, so that you are making an informed decision. She also cares about your pet! She is my favorite vet of all time, and we have been in Round Rock since before there was a vet in this town. Read Less
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