50 Reviews

Central Texas Cat Hospital

Round Rock, Texas
General Info
Welcome to the home page for Great Oaks Animal Hospital, Round Rock's premiere animal hospital whose primary goal is to strengthen the human-animal bond by providing high quality patient care through progressive diagnostics, client education, preventive medicine and compassionate animal care.
Reviews
Shannon B.
2 May 2018
REPORT
I LOVE Dr. Smith and everyone at CTCH!!! I just read a negative review and have to say that reviewer must be lying about something. My cats have been going to CTCH for several years. I have terrible a... Read More
I LOVE Dr. Smith and everyone at CTCH!!! I just read a negative review and have to say that reviewer must be lying about something. My cats have been going to CTCH for several years. I have terrible anxiety and am nothing short of neurotic about my cats. I ask TONS of questions. TONS. I get home and call with more questions. I’m probably really annoying, but I can’t help it. Dr. Smith and his staff have always been patient and kind with me, and they take absolutely excellent care of my babies. I’ve never been to a vet’s where everyone seemed so genuinely concerned about their patients and clients. A couple of years ago, my emotional support cat struggled with kidney and heart disease. I was so thankful for Dr. Smith. Sand also had inflammatory bowel disease and saw many vets throughout his life. I’m so thankful we started going to Dr. Smith in Sand’s final years. He not only gave us more time together, he provided my beautiful boy a dignified end. He has cared for the two newest members of my family since they were tiny, and has happily answered all of my crazy questions about them, too. If you love your cats like I love mine, you will find no finer cat care for them than at Central Texas Cat Hospital. Read Less
Will Hudson
11 Feb 2018
REPORT
Doctor Smith is fantastic as are all of his staff and partners. True to the name, they only see cats (who would've thought? But seriously, their most asked question is "can you see my dog?" No). Their... Read More
Doctor Smith is fantastic as are all of his staff and partners. True to the name, they only see cats (who would've thought? But seriously, their most asked question is "can you see my dog?" No). Their service is impeccable and their staff are the most knowledgeable, kind and caring staff I've encountered at a veterinarian. I've been bringing my cats to them for 12 years and always feel like I'm in the best hands. What more can you ask for? Expertise and top notch credentials? Check. Kind and caring? Check. Reasonable prices despite the exceptional quality of care? Check. A lengthy and stellar history of giving back to the community, showing that their caring goes more than just skin deep? Check. I would never dream of taking my cats anywhere else. Now, about my dogs... Read Less
David Murphy
10 Jan 2018
REPORT
Our cats have been under Dr. Smith's care at Central Texas Cat Hospital for many years. There is not a more knowledgeable or compassionate veterinarian anywhere, Dr. Smith has seen our cats through a... Read More
Our cats have been under Dr. Smith's care at Central Texas Cat Hospital for many years. There is not a more knowledgeable or compassionate veterinarian anywhere, Dr. Smith has seen our cats through all kinds of minor and major illnesses. This morning we took one of our cats in who had been acting a little off and something was not quite right. Watching him carefully and thoroughly examine her, knowing she was in such good hands, brought us tremendous peace - and his diagnosis and treatment will help her to live her best, most active and comfortable life. Dr. Smith is a rare treasure. Read Less
Len Bishop
1 Jan 2018
REPORT
Dr. Smith has been our vet for 10 years now. He is the best veterinarian I've ever known. He truly cares for his patients. We found him when one of our cats was very ill and almost died 10 years ag... Read More
Dr. Smith has been our vet for 10 years now. He is the best veterinarian I've ever known. He truly cares for his patients. We found him when one of our cats was very ill and almost died 10 years ago. He underwent 2 major surgeries during that time and survived. That same cat had cancer 4 years ago and survived and thrived. He's very healthy and thanks to Dr. Smith, we can be confident that our cats are well cared for when they get sick. We're so blessed to have Dr. Smith. His staff are also very good. I can not recommend this place enough. Read Less
Len Bishop
29 Dec 2017
REPORT
Dr. Smith is the best veterinarian I've ever known. He really truly cares for his patients. We have been taking our cats to this practice for 10 years and we couldn't be happier with the service they... Read More
Dr. Smith is the best veterinarian I've ever known. He really truly cares for his patients. We have been taking our cats to this practice for 10 years and we couldn't be happier with the service they provide. This place is exceptional. Read Less
Denay L.
29 Jun 2017
REPORT
Love this place!  The faculty sincerely cares about my cats and I respect their opinions.  I used to go to Cat Hospital of Austin; however, they had a great deal of personnel turnover for whatever rea... Read More
Love this place!  The faculty sincerely cares about my cats and I respect their opinions.  I used to go to Cat Hospital of Austin; however, they had a great deal of personnel turnover for whatever reason.  It bothered me because I could never count on one person to appreciate the volume of business I brought them.  Dr. Percival is a great vet, but the employee turnover suggested that all wasn't well there.  Consequently, I now go to Central Texas Cat Hospital and am very happy.  Going to the vet can be expensive, especially with a whole bunch of cats (5).  They, however, work with me financially.  The office cats are lucky to have such great care and attention to their ailments from the staff.  I cannot say enough good things about them! Read Less
sharie s
31 May 2017
REPORT
I feel like they genuinely care about each one of my kitties. I like the fact they are a cat only vet. The staff is friendly. Dr. Smith is very knowledgeable and has a passion for feline veterinary m... Read More
I feel like they genuinely care about each one of my kitties. I like the fact they are a cat only vet. The staff is friendly. Dr. Smith is very knowledgeable and has a passion for feline veterinary medicine and community service for all cats. I wouldn't take my animals anywhere else.Read Less
Clint Ryan Finley
22 Apr 2017
REPORT
The office is warm and inviting; it was probably the cats that greet you upon entering that make the place seem warm and inviting. The staff is friendly and helpful. Dr. Smith has always been the prim... Read More
The office is warm and inviting; it was probably the cats that greet you upon entering that make the place seem warm and inviting. The staff is friendly and helpful. Dr. Smith has always been the primary physician for my cat, though I understand he has been recovering from an affliction, from which I pray for a quick recovery.Read Less
Cam B.
2 Apr 2017
REPORT
I cannot say enough good things about this wonderful clinic and the people who work there.  They *love* cats.  They save cats anyone else would give up on.  If there is any possible way to keep your c... Read More
I cannot say enough good things about this wonderful clinic and the people who work there.  They *love* cats.  They save cats anyone else would give up on.  If there is any possible way to keep your cat going, they will find it, and if there isn't, they will show you both incredible compassion and sensitivity.  I've been in each of these situations with them, and am incredibly grateful for how they handled it every time.  I live nearly an hour from Round Rock, probably double that during traffic, and it is *so* worth the drive to know that my little buddies will get the best possible care (at a very affordable price).  They do not upsell, or guilt you into unnecessary tests or meds etc., or pressure you in any way.  They just treat your cat the way you would.  If you're looking for a vet, this is the place to go. Read Less
Sheila Bowien
26 Mar 2017
REPORT
Dr. Smith has been our Vet for many years.. He is compassionate yet he will let you know when it is time to say good bye to your cat. I have a new cat now and the first thing I did was introduce him t... Read More
Dr. Smith has been our Vet for many years.. He is compassionate yet he will let you know when it is time to say good bye to your cat. I have a new cat now and the first thing I did was introduce him to Dr. Smith. I love goimg there...the Staff is incredible. They all love Gizmo. He also gets his fur cut twice a year. Love you all. Read Less
Tracy Hinterman
20 Mar 2017
REPORT
Been taking my cats here for many years. Dr. Smith is a cat whisperer. He can figure out mystery cries, behavior issues and stressors that are affecting kitty. He is kind and gentle with all cats and... Read More
Been taking my cats here for many years. Dr. Smith is a cat whisperer. He can figure out mystery cries, behavior issues and stressors that are affecting kitty. He is kind and gentle with all cats and their owners. The staff is fantastic and a pleasure to talk to. I always go over the medication instructions with the doctor completely before going home. Read Less
Tara Crider
14 Mar 2017
REPORT
This is the only place I'm going to be taking my cats now. Fantastic all around!
Ron Shipp
13 Feb 2017
REPORT
Best care for our diabetic cat. With Dr. Smith's guidance our kitty is now in remission!
Deborah Mosebar
13 Feb 2017
REPORT
Great vet care for your kitties.
Lisa M.
1 Feb 2017
REPORT
I adopted a rescue with serious fear issues due to prior abuse.  The staff handled her beautifully!  I can not recommend a better place to take all your little purr-babies!!!!
Saige M.
16 Aug 2016
REPORT
Dr.Smith and his team are Angel's. I can not explain in depth my gratitude for their care and compassion for both myself and my cat. I brought my cat wolf in when he had Kidney failure. For two weeks ... Read More
Dr.Smith and his team are Angel's. I can not explain in depth my gratitude for their care and compassion for both myself and my cat. I brought my cat wolf in when he had Kidney failure. For two weeks he was treated here. We visited him almost everyday. At no point did Dr.Smith give up on my little boy. Each encounter with staff made me realize how much they are dedicated to their patients. Sadly my little boy did not make it but I know he was given every chance and treated like a family member every step of the way. Losing a pet is heartbreaking but was just a little bit easier knowing that he was treated with care by a team of compassionate professionals. I have 4 other cats at home and I know that from now on they will be going to Dr. Smith and his fantastic team. Read Less
Alec Olsen
29 Jul 2016
REPORT
We took our new kitten in for examination because she seemed to have constant diarrhea. We saw a female veterinarian who wanted a stool sample. She gave us some probiotics for our cat and told us to ... Read More
We took our new kitten in for examination because she seemed to have constant diarrhea. We saw a female veterinarian who wanted a stool sample. She gave us some probiotics for our cat and told us to return in a few days, and that she would have the results of the test by then. We returned a few days later and saw the same female veterinarian. The stool sample was negative. We were told to continue the probiotics and return in a few days. We returned a few days later and saw Dr. Smith this time. He said he wanted a stool sample. My dad told him a stool sample was done several days ago and asked what the Dr. was looking for this time. The Dr. told him he had been practicing veterinary care for 55 years and to "shut the f up". He was then told to "take your cat and get the hell out of here". We were treated with profanity and extreme rudeness just for asking a question. Who treats people this way? Veterinarians have the right to diagnose using their education and experience, but patients have the right to question why procedures are requested. If he did not want to treat our cat or have us ask him a question, he could politely ask us to seek care at another clinic. Dr. Smith's behavior was unwarranted and unnecessary. My advice...if you like to ask questions, try a different clinic. Read Less
C H.
7 Jul 2016
REPORT
I'm so glad I found CTCH several years ago.  All the doctors here are great, with varying approaches.  I take a holistic approach to my cats' care, so I see Dr. Smith most often.  He worked with me to... Read More
I'm so glad I found CTCH several years ago.  All the doctors here are great, with varying approaches.  I take a holistic approach to my cats' care, so I see Dr. Smith most often.  He worked with me to heal one aging furbaby from neglect, and keep him comfortable until he passed from natural causes. He and Dr. Reynolds helped me assist a second one across the Rainbow Bridge when my cat's COPD progressed to the point he could no longer eat. Dr. Smith does a lot of work with the local Humane Society, taking in the seriously ill cats, treating them, fostering them, and helping to rehome them through his clients and FB page. The three felines I currently parent all came from CTCH's involvement with Williamson County Humane Society. Dr. Smith and his staff don't just rehome animals, they maintain an interest in the cat's welfare throughout the animal's life and work with me to achieve optimal health for each of them through listening, providing various services and information, and accolades. It's always great to have your vet tell you your doing a great job!  lolThe three cats I have now all came with various health issues. Emily's story is dramatic, so I'll briefly share it to provide a better explanation of CTCH's quality of care: Emily, was a stray, pregnant, alcoholic female someone brought to the Humane Society from Leander or Liberty Hill, I can't recall which city. Doctor Smith and his staff kept her on IV fluids and nutrition for several weeks, delivered her babies, treated her ringworm, and I don't know what else - she was a mess!  Several weeks after I adopted her I requested her lab work because she was cycling through periods of gaining health then crashing to the point of throwing up everything I fed her, and being listless.  They had to address some confidentiality concerns because Emily had been adopted and returned to them, (I suspect for the reasons I was dealing with) but they did so quickly and I soon had all her lab work.  Internet searches showed Emily was borderline alcoholic several months after she came into CTCH's care. With that information I was able to formulate a treatment program that Dr. Smith approved, and a year and a half later she looks nothing like she did when I got her. She's gained a lot of weight, her coat is soft and shiny, her eyes are no longer glazed, but bright; she is no longer listless, but confident, opinionated and feisty. She has a very good appetite, holds her food well, and seldom has a drop in health. When she does have a slight drop in health, I address it with temporary dietary changes. I use her desire for these dietary changes as a measure of her health; she hasn't wanted them for 2 months now.  I've been adopting ill and injured cats and restoring them to optimal health for over 10 years. All three of the cats I currently have would have been euthanized by several of the vets I've dealt with in the past. As someone who has a passion for restoring life to sickly animals, it's truly a blessing to work with the doctors at CTCH and their staff.And eventhough I'm mentioning this last, the staff at CTCH is pretty awesome too! CTCH focuses on having knowledge, kind, efficient and conscientious people in their employ. I'd like to give a special shoutout to Emma who I've watched maintain her calm, composure, kindness and professionalism through a few roller coaster rides of learning her job and training others!  lol Read Less
Daniele Baker
30 Jun 2016
REPORT
We love the service we receive here and that it's cats only. The staff are super knowlegeable, extremely helpful, and always super polite. We love to visit with the office reacue cats.
sharla Ansett
27 Jun 2016
REPORT
Most caring vets I've ever been to, they love their jobs. Extremely knowledgeable and professional. I highly recommend.
Pat D.
20 May 2016
REPORT
My experiences with CTCH have been extremely positive. Dr. Smith really knows cats and they seem to respond so well to his gentle and compassionate interactions with them. The staff show they care fro... Read More
My experiences with CTCH have been extremely positive. Dr. Smith really knows cats and they seem to respond so well to his gentle and compassionate interactions with them. The staff show they care from the moment they help you get your carrier out of the car through the final follow-up. The fact that the clinic provides a permanent home to so many abandoned cats with health challenges speaks volumes to me. I have taken several cats there and one very senior boy needed to be euthanized. Sadly, I have had to do this many times in the past but this was by far the gentlest and most peaceful experience. I highly recommend this clinic. It is also a great place to find your next cat as many of their resident cats are adoptable. Of course, they have received great veterinary care and transitions should be easier since they have been around so many other cats, Read Less
B. P.
8 May 2016
REPORT
A.M.A.Z.I.N.G. experience.I took 2 of our 3 cats for a checkup on 5/6/16.Super kind staff greeted me AND CAME OUT TO THE PARKING LOT to help me with the 2 cat carriers!! :)Lots of kitties :) greeted u... Read More
A.M.A.Z.I.N.G. experience.I took 2 of our 3 cats for a checkup on 5/6/16.Super kind staff greeted me AND CAME OUT TO THE PARKING LOT to help me with the 2 cat carriers!! :)Lots of kitties :) greeted us in the office. We instantly got a room.The vet tech asked me about the problem our cats have and she wanted DETAILS. :)She took the time to listen and took notes.Dr. Smith was kind, caring and gentle with the cats. He asked, listened and checked them out from the tip of their nose to the tip of their tail.He told me right away what he knew and explained the importance for further tests to figure out question marks.They contacted the previous vet for old x-rays regarding to this case.They answered all my questions, gave me a proper quote in advance and kept me posted.When I went to pick up the cat after the x-ray Dr. Smith explained me what the situation is in details, what he'd like to do to to help our cat get rid of of pain, gave me an estimate about the needed procedure right away.He took the time to explain everything and after I asked him to tell it again he kindly did without hesitation. (Wanted to tell the whole picture to my husband and English is my 2nd language plus I was emotionally a mess, due to the really sad news about our kitten's health.)I LOVE this place because they are knowledgeable, kind, Dr. Smith does not sugarcoat the news, but delivers it kindly and will answer all your questions. Exactly what I was looking for!!I am super happy that I found this clinic, I just wish I got to know them sooner!I lost my trust in vets after few shitty (but expensive) experiences, but this place totally convinced me there are amazing vets out there, too. :))My cat will have his surgery on 5/11/16 so keep your fingers crossed for him. For the doctors it's not necessary, they are the best. :)Now, I need to find a vet like them for my dog... Read Less
Lesley K.
2 Apr 2016
REPORT
5 stars based on 1 appointment. Scheduling was a breeze with friendly receptionist: Emma. Meeting with Dr was on time. We were able to get same day appointment for my cat. Dr. Denice Murdock saw us. W... Read More
5 stars based on 1 appointment. Scheduling was a breeze with friendly receptionist: Emma. Meeting with Dr was on time. We were able to get same day appointment for my cat. Dr. Denice Murdock saw us. We were treated well. She explained the steps they would do to diagnose my cat's problem. Follow up appointments were made for next week. Price was not cheap but reasonable. $235 is the cost for full blood work. $72 for the medical visit (exam 2). I called the next day because my cat is feeling worst and although they fully booked, they said they will accomodate us. Really pationate people. I am happy to have found them through Yelp. Read Less
Captain M.
15 Mar 2016
REPORT
Reggie was posted as available for adoption on facebook  3/14 around 9am.  My friend, also a customer of theirs for over a decade, forwarded me the post around 4:30p.  I immediately called to inquire ... Read More
Reggie was posted as available for adoption on facebook  3/14 around 9am.  My friend, also a customer of theirs for over a decade, forwarded me the post around 4:30p.  I immediately called to inquire about adopting the animal. I explained to them how i lost my Devon Rex to CRF, and currently own a Devon and was looking for another.  We had a good 10 minute phone conversation and i assured them he would be going to not a good home, but a great home.  I was told that I was the ONLY person that had inquired about this animal all day.  I asked to hold the animal or consider it adopted several times.  Seeing that they are in round rock, and I am near buda, we both agreed it didn't make sense to attempt to fight traffic. I simply wouldn't have made it in time. Instead she requested my contact information and she said they would call me tomorrow when they were ready.  She mentioned arranging a meeting with the doctor to go over the history of the animal including recent blood work that was performed in 2014.  The phone call came around 830am stating not to come in to pick up the animal, and that someone else was already looking at the animal! I told them I was the first to inquire and that I was on my way to pick up the animal but they said not to drive up there. They said customers of theirs were playing with the animal while their other animal was in surgery. They said they would call me back and never did. an hour went by and I called them again. a 3rd person answers the phone and I inquired when I could pick up the animal. They put me on hold and said the other people were still playing with the cat and they would call me back in 10 minutes.  45 minutes went by and I called them AGAIN. I asked about the animal and they said sure, hold on one second, asked my name and put me on hold. In 5 seconds she picks back up  and said the cat was adopted out earlier this morning. I said i wasn't too happy with their communication and she said yeah well we had a ton of inquiries.  communication between the three receptionists obviously isn't great,  but to lie on top of it is icing on the cake.  What do you do, argue with someone over the phone?   or drive an hour to the facility and get even more run around?   I had already cancelled a scheduled appointment and was late to another due to their ineptness.  SO to whomever adopted this animal, I hope you enjoy him. I slept 2 hours last night because I was so excited in picking up another rex. I told my two girls but sadly came home empty handed. Read Less
Hannah W.
12 Mar 2016
REPORT
I took my baby Jax to our primary vet for what I thought would just be a stomach bug, but he was too sick for them to handle. I was sent over to CTCH with my baby and saw Dr. Smith. He was very calm a... Read More
I took my baby Jax to our primary vet for what I thought would just be a stomach bug, but he was too sick for them to handle. I was sent over to CTCH with my baby and saw Dr. Smith. He was very calm and understanding, even though I was a mess. When we went to visit our Jaxson, he seemed comfortable and well taken care of. Everybody in the office knew who We were there to see and were very friendly. They did some testing and tried everything they could to save him, but we found out it was FIP. Unfortunately we lost our baby, but they were helpful and patient with us through the whole process. I was expecting to be left with a HUGE bill after we lost him, but they had mercy on us, which I'm soooo grateful for. We'll miss that little guy, but it's good to know that he was in good hands the last couple of days with us. Thank you for everything, y'all. Even his little paw print and fur. It's more than we expected. Read Less
Rockell T.
29 Dec 2015
REPORT
Wasted $90 on a diagnosis of a rash found under kitty's neck. The Dr. couldn't tell me what the rash was caused by and sent me home with some ointment that didn't even work. Two weeks later (rash is s... Read More
Wasted $90 on a diagnosis of a rash found under kitty's neck. The Dr. couldn't tell me what the rash was caused by and sent me home with some ointment that didn't even work. Two weeks later (rash is still there) I called to schedule a check in but decided to cancel after the Dr. couldn't even tell me how he would "re-evaluate" the area. Mind you, he had already taken a skin sample....Since then, I've taken matters into my own hands by giving kitty biotin and omega supplements (which the dr. DID NOT SUGGEST), and kitty is completely rash free.Will not be going back. Read Less
Anne W.
14 Dec 2015
REPORT
I can not say enough about Central Texas Cat Hospital and in particular Dr. Smith. He has always been so kind and gentle to both our cats. We have 2 Himalayans, one of which passed earlier this year a... Read More
I can not say enough about Central Texas Cat Hospital and in particular Dr. Smith. He has always been so kind and gentle to both our cats. We have 2 Himalayans, one of which passed earlier this year after a severe bout with cancer. During the episode, Dr. Smith was so knowledgeable and caring for our sweet cat, Bobbi. She was such an angel and we love and miss her every single day. Our other cat Ling Ling is currently battling her own health issues. Dr. Smith nonetheless gives his full attention to each of his patients. He is such a dedicated vet. Our kitty is always so calm around him too. He makes her feel at ease. I want to thank Dr. Smith personally for his medical expertise and his sincerity towards each of our kitties, along with the staff at the Texas Central Cat Hospital. Read Less
Jessica W.
28 Nov 2015
REPORT
Wonderful and knowledgable vets, friendly staff, and reasonable prices. Couldn't be happier, they take good care of my kitty!!
Pamela Gerritsen
26 Aug 2015
REPORT
I drive 25 miles one way to Round Rock so my kitties can see Dr. Roy Smith and staff. Dr. Smith is an incredible veterinarian with a healing and gentle touch for cats. My cats love Dr. Smith and h... Read More
I drive 25 miles one way to Round Rock so my kitties can see Dr. Roy Smith and staff. Dr. Smith is an incredible veterinarian with a healing and gentle touch for cats. My cats love Dr. Smith and his team and have thrived under his care The other doctors (Reynolds and Murdock) are also excellent, as are his staff. Home instructions are clearly written and clinic follow-up with patients for after-care is extraordinary. We have a couple of special needs cats that are boarded here when we are away because we trust that they will have the best of care at CTCH. I can't say enough about how much we appreciate this practice and the care they provide our feline family.Read Less
Ashley E.
30 Jul 2015
REPORT
These guys rock! they got me in early in the morning and took very good care of my poor cat, which had received some less than stellar care at another vet. He's doing fine now and I just love the atmo... Read More
These guys rock! they got me in early in the morning and took very good care of my poor cat, which had received some less than stellar care at another vet. He's doing fine now and I just love the atmosphere of this cat only office! My cats were patients at a cat only vet office in Houston and I just love the quiet calm that they have going. I'll be bringing my cats here form now on. Thanks so much, you guys put my mind at ease and took great care of my Sachi. Thank you. Read Less
Natalie R.
17 Jul 2015
REPORT
I've been taking my two cats here for about 8 years, and wouldn't consider taking them anywhere else.  (I should've written a review sooner!)Dr. Smith and his staff are wonderful and very caring towar... Read More
I've been taking my two cats here for about 8 years, and wouldn't consider taking them anywhere else.  (I should've written a review sooner!)Dr. Smith and his staff are wonderful and very caring toward the cats. When you first walk in the front door, there are usually several cats lounging in the lobby, which I love.  Dr. Smith always does a very thorough exam.  He doesn't say a lot unless there's something he's concerned about with my cats, which suits me fine.  Also, his wife helps run a non-profit organization called Shadow Cats, so I have no doubt that they are both passionate about the care of cats. Read Less
Critical C.
25 May 2015
REPORT
This is my first 5-star review, because this place is as good as it gets!  I've brought my girls Shatling and Meow-Meow to CTCH for over 5 years and have always been beyond impressed with the service ... Read More
This is my first 5-star review, because this place is as good as it gets!  I've brought my girls Shatling and Meow-Meow to CTCH for over 5 years and have always been beyond impressed with the service we receive.  My cats are my children and I completely trust them in the hands of Drs. Smith & Reynolds and the rest of the awesome staff.  The general exam fee is reasonably priced (cheaper than Name Brand pet store vets), and Dr. Smith is more thorough than any other vet I've been to over the years.  The first time I took my cats in for a checkup, I was amazed at all the things Dr. S looked at that vets in the past hadn't.  In fact, he does a more comprehensive exam for my cats that I usually get at a human physical!Meow-Meow always seems to be getting herself into trouble, and two times I've found something out-of-the-ordinary between annual visits (a mass; a chipped tooth), Dr. Smith has seen her right away at no charge.  She has also had to have 2 emergency visits to CTCH, at which she received the best care possible.  The docs don't try and push extra tests and unnecessary procedures just to make a buck like so many other clinics.  For her overnight stay last summer with gastroenteritis, an IV for fluids, bloodwork, and an x-ray (that I requested as a just-in-case -- my poor baby was SICK), the cost was less than half of what I expected.  Fortunately, I've never needed to utilize it, but they also offer payment plans for recommended services (in case you have a kitty like mine trying to use up its 9 lives). So many clinics don't offer this; it must be a godsend when a cat-parent is struggling with bills. Thanks again, CTCH! I'm looking forward to the years to come :) Read Less
Mike Loux
22 May 2015
REPORT
These guys are, hands down, the best veterinarians we have ever gone to. The fact that they specialize in cats is only the beginning. They are the most gentle, caring people. Dr Smith and his staff... Read More
These guys are, hands down, the best veterinarians we have ever gone to. The fact that they specialize in cats is only the beginning. They are the most gentle, caring people. Dr Smith and his staff are absolutely wonderful with our 3 babies, and they open early, as well, which allows us to get there with a minimum of fuss (we come up from Pflugerville, and the I-35 traffic is pretty horrible most of the time, so minimizing this is a plus). The environment is relaxed, and free of the "hospital smell" most places have, so the cats are more laid back, and don't freak out as much. And we enjoy visiting the various feline residents of the hospital as well, who come up to our cats' carriers, and check everything out. Very social. It would be nice if they were slightly closer, but they are totally worth the drive. HIGHLY recommend them to any cat lover. Read Less
Eleanor B.
2 Apr 2015
REPORT
CTCH is the ONLY vet clinic I trust to care for my cats! Dr. Smith is not only caring and compassionate, but he goes the extra step to educate cat parents on the issues that their kitties are facing. ... Read More
CTCH is the ONLY vet clinic I trust to care for my cats! Dr. Smith is not only caring and compassionate, but he goes the extra step to educate cat parents on the issues that their kitties are facing.  I know that I am more knowledgeable about my cats health because I learn something everytime I visit the clinic.  Dr Smith's clinic and reception staff are friendly, competent and always friendly and helpful.  Their services are reasonably priced especially with being a specialized feline only clinic. I highly recommend Dr. Smith and Central Texas Cat Hospital. If you truly love your kitty, take them to Dr Smith. He is the very best and the only one I trust with my babies! Read Less
Siloh Jenga
2 Apr 2015
REPORT
DO NOT take your business to Central Texas Cat Hospital. Dr. Roy B. Smith is a complete jerk. He treats his clients with disrespect, as well as his staff. Every time I have tried asking a question he ... Read More
DO NOT take your business to Central Texas Cat Hospital. Dr. Roy B. Smith is a complete jerk. He treats his clients with disrespect, as well as his staff. Every time I have tried asking a question he treats me as if I am a complete moron. I have also watched him talk sarcastically to his staff. Jenga has been diabetic since Aug 2014. I decided to give this place a try since they are suppose to SPECIALIZE in FELINE'S ONLY. I cut him some slack each time I went thinking maybe it was just his personality, but he simply just has a nasty character and shows it in this rude e-mail to me. I wasn't being sarcastic, I was being honest. How many times do you need to ask a vet for help, and how many times do you have to hear, "we will call you," and then never get a call? I think I was valid in being forward, and he should understand the frustration of being tired from getting no answers. I guess he doesn't care about cats as much as he "acts" like he does, or maybe it's just Jenga he could care less about. I'll miss the kitties there, but definitely not the unprofessional attitude that Dr. Smith has. From me: Hello again, I am still very frustrated with Jengas excessive meowing and feeling the need to eat 24/7. I was sent home with treats a week or 2 ago. Treats are not going to fix this problem. Please let me know if there is something realistic to help him not feel as though he is starving. I'm really overwhelmed with the stress of it, and I'm ready to go elsewhere if you all cannot help out. Thanks, From VET: Ms., I am sorry Jengas condition has not changed. If you have read the ingredients listed on the NuCat SR you should realize they are NOT treats as you have stated. If you can communicate without being sarcastic, I will gladly work with you. If not, where would you like your records sent? Sincerely, Roy B. Smith, DVM Read Less
Selen C.
20 Feb 2015
REPORT
Not sure what changed here? We ordered refills for our cat over the phone and were quoted $8. Hubby went to pick it up and was charged $18.75. When he questioned why there is a $10.75 difference, he l... Read More
Not sure what changed here? We ordered refills for our cat over the phone and were quoted $8. Hubby went to pick it up and was charged $18.75. When he questioned why there is a $10.75 difference, he literally got yelled at by Dr. Reynolds.We were happy with the care both of our cats received from Dr. Smith, but thanks to the rudeness my husband experienced today, they lost my cats as their patients  :( Read Less
Pam G.
6 Feb 2015
REPORT
I am so glad I finally went the distance and started using CTCH for my cats.   It's a good 25 miles from my home to the clinic, but well worth driving every mile in Austin traffic with cats in the car... Read More
I am so glad I finally went the distance and started using CTCH for my cats.   It's a good 25 miles from my home to the clinic, but well worth driving every mile in Austin traffic with cats in the car to get this level of care for my feline companions.     Dr. Smith and his team treat ONLY cats and they know felines inside and out.   The location is modest and unassuming, tucked away in a small strip center in the Brushy Creek area.   I found the prices very reasonable on every visit and the staff friendly and welcoming. The staff and Dr. Smith  treated Milo and Samantha (our two oldest kitties with multiple ailments) like royalty while we were there last month.   Miio's eye issue began to improve immediately, his appetite is better and his arthritis doesn't seem to be bothering him as much.    Samantha can be quite persnickety at the vet and she has done very well here.  They know how to handle cranky cats, so don't be concerned about what you may have read to the contrary.   Samantha has started a new regimen to address her arthritis and stomatitis and she seems much happier.   At each visit the vet tech reviewed the medications and treatment schedules thoroughly with me and I was sent home with written instructions, too.   Best of all, Dr. Smith asked me to call him with updates on the cats and made himself available to talk to me as we tweaked their treatments between visits.  That is a rarity.   Besides giving my cats excellent care, I was impressed with the "clinic" cats that live here permanently.  CTCH has a number of  very happy resident cats who probably wouldn't be alive were it not for the compassion of  Dr. Smith and his team.   Elsie is a completely incontinent cat with paralysis who enjoys the sunshine and visitors.   They also have an adorable kitten named Lydia who has a rare connective tissue disorder who gets to wear baby clothes to protect her from scratching her skin off.    I couldn't be more pleased with the quality of care and compassion my cats (and I) received at Central Texas Cat Hospital.  The rest of my kitties will be going here as the need arises and I highly recommend you don't wait as long as I did to make the trip.   Dr. Smith and CTCH are worth drive if you are a true cat lover! Read Less
Cynthia Miles
28 Jan 2015
REPORT
I am SO IMPRESSED with this place!!! My Cat Samson was so very well taken care of, from Dr. Smith to all the Staff that serves so efficiently and professionally! I am new to the area and did not know ... Read More
I am SO IMPRESSED with this place!!! My Cat Samson was so very well taken care of, from Dr. Smith to all the Staff that serves so efficiently and professionally! I am new to the area and did not know ANY of the Veternarians here, but once I saw Central CAT HOSPITAL online I took a chance. I LOVE this Doctor and his Staff SO much, I found the safe haven for my "Baby" I was looking for....Thank you so very much Dr. Smith and to your Staff!!! Read Less
Jessica S.
4 Dec 2014
REPORT
THE WORST VET I HAVE EVER EVER DELT WITH EVER!!!!!!! How incredibly rude and disrespectful the staff is not to mention how absolutely convenient it was for them to "not" find anything wrong with our p... Read More
THE WORST VET I HAVE EVER EVER DELT WITH EVER!!!!!!! How incredibly rude and disrespectful the staff is not to mention how absolutely convenient it was for them to "not" find anything wrong with our poor kitten when we brought her in for her free first exam, despite the fact I pointed out she had been sneezing and her eye was clearly producing mucus, only to find a week later that in fact she DOES have an upper respiratory infection at an additional appointment we had to go to that we now had a bill of $150 (office visit+meds)... Funny how I pointed it out at our FREE visit but they didn't catch it until they charged us $70 for an office visit (BTW that is twice the amount that other vets in the area charge.... Sorry but your facilities and service are terrible so definitely don't have reason for charging 2x+ what other vets do). First sign of guilt is defensiveness, which is exactly what happened when I pointed these things out to one of the technicians and she ended the conversation by basically denying everything and hanging up on me - now that is GREAT customer service. It is vet offices like these that cause people to believe their crooks! How very sad that instead of really paying attention to what I was concerned about for our poor little kitten, they dismissed it and the infection got worse to the point where she could barely open her eye!! Oh and funny how she had no signs of ringworm until after we brought her back from their office and used their cat carrier. But I guess after seeing how untidy their facilities are I wouldn't expect anything less.... I would question their office visit charges - $70 is wildly overpriced for less than stellar services. Read Less
Nancy Krail
2 Jun 2014
REPORT
Dr. Smith was referred to me before we even moved to Round Rock by a patient's mom who drove an hour to get special care for her beloved cat. When we finally moved to Round Rock and started taking th... Read More
Dr. Smith was referred to me before we even moved to Round Rock by a patient's mom who drove an hour to get special care for her beloved cat. When we finally moved to Round Rock and started taking the 4 girls to Dr. Smith, we promptly learned that he and the staff at CTX Cat Hospital are a gift to cats and the people who love them. Since 2006, they have taken special care of my cats--even my senior kitties who lived to be 18 and 19. He sets a outstanding example for professional, compassionate care. Read Less
AscendingSky
6 Nov 2011
REPORT
I brought one of my cats to him after being given an expensive run around by my former vet clinic (Wells Branch Pet & Bird, which I suggest everyone avoid). They made me spend hundreds of dollars on t... Read More
I brought one of my cats to him after being given an expensive run around by my former vet clinic (Wells Branch Pet & Bird, which I suggest everyone avoid). They made me spend hundreds of dollars on tests without giving me anything in the way of a firm diagnosis, and were pushing hard at me to pay thousands more. Dr. Smith did one test and discovered the problem. I had heard he wasn Read Less
Ann Hargett
5 Jul 2011
REPORT
What a vet and what a wonderful staff and facility at Central Texas Cat Hopsital! Dr. Roy Smith is just awesome ! We are so fortunate to have found him when we moved to Texas. Although we live 26 mil... Read More
What a vet and what a wonderful staff and facility at Central Texas Cat Hopsital! Dr. Roy Smith is just awesome ! We are so fortunate to have found him when we moved to Texas. Although we live 26 miles away in Point Venture on the North shore of Lake Travis, his reputation preceded him and we wanted the best for our cats. (Don't we all?) Our experience with Dr. Smith and staff these last three years has been wonderful and our cat, Wolfie, has benefited from Dr. Smith's expertise. We are impressed too with his and his wife's committment as advocates and caretakers of feral and sick cats. He has the gentlest loving touch with all God's creatures. We have seen it for ourselves. Just the best!! Read Less
Paulvinny
10 Dec 2010
REPORT
First the fees is a little bit high compared to others. HOWEVER, they provide the best care I have ever seen. My last cat died a few months ago and Dr Smith kept him as comfortable as possible. He rem... Read More
First the fees is a little bit high compared to others. HOWEVER, they provide the best care I have ever seen. My last cat died a few months ago and Dr Smith kept him as comfortable as possible. He remembers all my cats' names. He also runs a non profit cat sanctuary. He truly loves cats and he loves mine. Last time I took a very sick cat to another vet. That vet whom should not be named was very reasonably priced but he misdiagnosed. I took that cat to Dr Smith and the cat turned out to about to have renal failure. Even it is a bit far way, I and my friends, total 6 cats, are lucky to have him as our cat vet. Now if I can find a dog vet for my dog.... Read Less
lindsey1223
13 Oct 2009
REPORT
I brought my cat to Dr. Smith and she has always been a terror at the vet. Luckily, there were no dogs and everyone was extremely nice. My cat was more comfortable and behaved better than anywhere bef... Read More
I brought my cat to Dr. Smith and she has always been a terror at the vet. Luckily, there were no dogs and everyone was extremely nice. My cat was more comfortable and behaved better than anywhere before. Even though she still was a little hissy, both the tech and the vet handled her with care and made the experience much better. You can tell everyone who works there really loves cats and I would recommend this place to anyone! Read Less
catgirl99
9 Jul 2008
REPORT
I am so fortunate to have had Dr. Smith as my kitty's doctor for so many years. There is no other vet with this kind of experience and skill. And the staff at Central TX Cat Hospital is warm and frien... Read More
I am so fortunate to have had Dr. Smith as my kitty's doctor for so many years. There is no other vet with this kind of experience and skill. And the staff at Central TX Cat Hospital is warm and friendly. Simply the best. Read Less
kl1174
30 Jun 2008
REPORT
I love Dr. Smith and the CTCH family!! I don't know what the review below is about... I've been to CTCH MANY times and I always get stellar service by the front desk and by Dr. Smith. He is the best ... Read More
I love Dr. Smith and the CTCH family!! I don't know what the review below is about... I've been to CTCH MANY times and I always get stellar service by the front desk and by Dr. Smith. He is the best veterinarian I've ever visited and always provides the BEST care for my kitties. He is knowledgeable, experienced, and kind. Also, both Doctor Mousers are so compassionate and have also seen my cats. I have been very happy with the care I have received. It's unfortunate that CTCH is getting some poor reviews when there is nothing to say but wonderful things about them. Sometimes people only write a review when they're unhappy... And about the prices - you get what you pay for. Dr. Smith is worth the extra twenty dollars. Read Less
dea88a
9 Jun 2008
REPORT
I have NEVER in my life been treated so disrespectful at any place of business like I was by Dee Ann Mouser DVM. I went into this practice and saw all the wonderful cats there and thought that this ... Read More
I have NEVER in my life been treated so disrespectful at any place of business like I was by Dee Ann Mouser DVM. I went into this practice and saw all the wonderful cats there and thought that this would be a wonderful caring place. I had 2 little kittens with me and asked how much the visit would be she said 58 per kitten to examine them and whatever shots would be on top of that. Grand total was going to be a little over 300.00 dollars. I asked if I could pay half now and then the rest later and she said I don't think this is the place for you. She kept repeating that I should go to Dr. McLeod I said go ahead and treat the cats and I would figure it out. She stated again, I do not feel this is the place for you since you seemed to be so worried about finances. We do not work that way here. she continued to state that she now had WASTED 2 appointment times on me! YES thats right she said WASTED! AND that I was making the staff uncomfortable...how I am not sure, but anyway, I started to cry, feeling totally insignificant, embarrassed and very much belittled. As tears streamed down my face and I kept trying to fight them back, SHE WALKED OUT. I was so disappointed because I asked her to go ahead and treat them and she expressed AGAIN at the end this is not a good fit for you, you need to go somewhere else. As I sorta got myself together and walked out. I must say I work at a place where people are never treated that way or turned away for inability to pay. NOONE SHOULD BE MADE TO FEEL LIKE THEY ARE LESS THAN HUMAN!...not even a cat! Read Less
FunnyJD
15 May 2008
REPORT
I recently took my cats in to Central Texas Cat Hospital on Sam Bass and Dr. Smith after having heard good things about him. I found him to be knowledgeable, compassionate and thourougly responsive t... Read More
I recently took my cats in to Central Texas Cat Hospital on Sam Bass and Dr. Smith after having heard good things about him. I found him to be knowledgeable, compassionate and thourougly responsive to me and my cats' needs. I only wish I had heard about him earlier. There are two other doctors in the practice, Drs. Mouser both of them. I did not get to meet them but overheard one of them talking to her patient and she seemed very antimated and caring. Staff is superior and went the extra mile - they even held the door open for me and helped get my cats to the car. I would highly reccomend this veterinary hospital. Read Less
barba
7 Mar 2008
REPORT
I do no reccomend Central Texas Cat Hospital, everytime I speak to a receptionist they are very rude and make me feel like I don't know what I am talking about. I find it very unprofessiona, an becaus... Read More
I do no reccomend Central Texas Cat Hospital, everytime I speak to a receptionist they are very rude and make me feel like I don't know what I am talking about. I find it very unprofessiona, an because o this and overpriced treatment I no longer use them. The last time I called was to have my records transfered, because they refused to fax them to my new clinic and were rude to them when they called ( Suprise ) and they acted suprised that I was leaving!! Get a clue Central Texas Cat Hospital !! Read Less
feralfriend
31 Mar 2007
REPORT
Looking for a veterinarian that sees your cat as an important part of your family? Highly skilled and deeply compassionate- this is a great cat doctor,
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(512) 388-1299
2111 Sam Bass Road
Round Rock Texas 78681
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07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
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Friday
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Central Texas Cat Hospital

Round Rock, Texas
(50)
2111 Sam Bass Road
Round Rock Texas 78681
Welcome to the home page for Great Oaks Animal Hospital, Round Rock's premiere animal hospital whose primary goal is to strengthen the human-animal bond by providing high quality patient care through progressive diagnostics, client education, preventive medicine and compassionate animal care.
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
07:00AM-12:00PM
Shannon B.
2 May 2018
REPORT
I LOVE Dr. Smith and everyone at CTCH!!! I just read a negative review and have to say that reviewer must be lying about something. My cats have been going to CTCH for several years. I have terrible a... Read More
I LOVE Dr. Smith and everyone at CTCH!!! I just read a negative review and have to say that reviewer must be lying about something. My cats have been going to CTCH for several years. I have terrible anxiety and am nothing short of neurotic about my cats. I ask TONS of questions. TONS. I get home and call with more questions. I’m probably really annoying, but I can’t help it. Dr. Smith and his staff have always been patient and kind with me, and they take absolutely excellent care of my babies. I’ve never been to a vet’s where everyone seemed so genuinely concerned about their patients and clients. A couple of years ago, my emotional support cat struggled with kidney and heart disease. I was so thankful for Dr. Smith. Sand also had inflammatory bowel disease and saw many vets throughout his life. I’m so thankful we started going to Dr. Smith in Sand’s final years. He not only gave us more time together, he provided my beautiful boy a dignified end. He has cared for the two newest members of my family since they were tiny, and has happily answered all of my crazy questions about them, too. If you love your cats like I love mine, you will find no finer cat care for them than at Central Texas Cat Hospital. Read Less
Will Hudson
11 Feb 2018
REPORT
Doctor Smith is fantastic as are all of his staff and partners. True to the name, they only see cats (who would've thought? But seriously, their most asked question is "can you see my dog?" No). Their... Read More
Doctor Smith is fantastic as are all of his staff and partners. True to the name, they only see cats (who would've thought? But seriously, their most asked question is "can you see my dog?" No). Their service is impeccable and their staff are the most knowledgeable, kind and caring staff I've encountered at a veterinarian. I've been bringing my cats to them for 12 years and always feel like I'm in the best hands. What more can you ask for? Expertise and top notch credentials? Check. Kind and caring? Check. Reasonable prices despite the exceptional quality of care? Check. A lengthy and stellar history of giving back to the community, showing that their caring goes more than just skin deep? Check. I would never dream of taking my cats anywhere else. Now, about my dogs... Read Less
David Murphy
10 Jan 2018
REPORT
Our cats have been under Dr. Smith's care at Central Texas Cat Hospital for many years. There is not a more knowledgeable or compassionate veterinarian anywhere, Dr. Smith has seen our cats through a... Read More
Our cats have been under Dr. Smith's care at Central Texas Cat Hospital for many years. There is not a more knowledgeable or compassionate veterinarian anywhere, Dr. Smith has seen our cats through all kinds of minor and major illnesses. This morning we took one of our cats in who had been acting a little off and something was not quite right. Watching him carefully and thoroughly examine her, knowing she was in such good hands, brought us tremendous peace - and his diagnosis and treatment will help her to live her best, most active and comfortable life. Dr. Smith is a rare treasure. Read Less
Len Bishop
1 Jan 2018
REPORT
Dr. Smith has been our vet for 10 years now. He is the best veterinarian I've ever known. He truly cares for his patients. We found him when one of our cats was very ill and almost died 10 years ag... Read More
Dr. Smith has been our vet for 10 years now. He is the best veterinarian I've ever known. He truly cares for his patients. We found him when one of our cats was very ill and almost died 10 years ago. He underwent 2 major surgeries during that time and survived. That same cat had cancer 4 years ago and survived and thrived. He's very healthy and thanks to Dr. Smith, we can be confident that our cats are well cared for when they get sick. We're so blessed to have Dr. Smith. His staff are also very good. I can not recommend this place enough. Read Less
Len Bishop
29 Dec 2017
REPORT
Dr. Smith is the best veterinarian I've ever known. He really truly cares for his patients. We have been taking our cats to this practice for 10 years and we couldn't be happier with the service they... Read More
Dr. Smith is the best veterinarian I've ever known. He really truly cares for his patients. We have been taking our cats to this practice for 10 years and we couldn't be happier with the service they provide. This place is exceptional. Read Less
Denay L.
29 Jun 2017
REPORT
Love this place!  The faculty sincerely cares about my cats and I respect their opinions.  I used to go to Cat Hospital of Austin; however, they had a great deal of personnel turnover for whatever rea... Read More
Love this place!  The faculty sincerely cares about my cats and I respect their opinions.  I used to go to Cat Hospital of Austin; however, they had a great deal of personnel turnover for whatever reason.  It bothered me because I could never count on one person to appreciate the volume of business I brought them.  Dr. Percival is a great vet, but the employee turnover suggested that all wasn't well there.  Consequently, I now go to Central Texas Cat Hospital and am very happy.  Going to the vet can be expensive, especially with a whole bunch of cats (5).  They, however, work with me financially.  The office cats are lucky to have such great care and attention to their ailments from the staff.  I cannot say enough good things about them! Read Less
sharie s
31 May 2017
REPORT
I feel like they genuinely care about each one of my kitties. I like the fact they are a cat only vet. The staff is friendly. Dr. Smith is very knowledgeable and has a passion for feline veterinary m... Read More
I feel like they genuinely care about each one of my kitties. I like the fact they are a cat only vet. The staff is friendly. Dr. Smith is very knowledgeable and has a passion for feline veterinary medicine and community service for all cats. I wouldn't take my animals anywhere else.Read Less
Clint Ryan Finley
22 Apr 2017
REPORT
The office is warm and inviting; it was probably the cats that greet you upon entering that make the place seem warm and inviting. The staff is friendly and helpful. Dr. Smith has always been the prim... Read More
The office is warm and inviting; it was probably the cats that greet you upon entering that make the place seem warm and inviting. The staff is friendly and helpful. Dr. Smith has always been the primary physician for my cat, though I understand he has been recovering from an affliction, from which I pray for a quick recovery.Read Less
Cam B.
2 Apr 2017
REPORT
I cannot say enough good things about this wonderful clinic and the people who work there.  They *love* cats.  They save cats anyone else would give up on.  If there is any possible way to keep your c... Read More
I cannot say enough good things about this wonderful clinic and the people who work there.  They *love* cats.  They save cats anyone else would give up on.  If there is any possible way to keep your cat going, they will find it, and if there isn't, they will show you both incredible compassion and sensitivity.  I've been in each of these situations with them, and am incredibly grateful for how they handled it every time.  I live nearly an hour from Round Rock, probably double that during traffic, and it is *so* worth the drive to know that my little buddies will get the best possible care (at a very affordable price).  They do not upsell, or guilt you into unnecessary tests or meds etc., or pressure you in any way.  They just treat your cat the way you would.  If you're looking for a vet, this is the place to go. Read Less
Sheila Bowien
26 Mar 2017
REPORT
Dr. Smith has been our Vet for many years.. He is compassionate yet he will let you know when it is time to say good bye to your cat. I have a new cat now and the first thing I did was introduce him t... Read More
Dr. Smith has been our Vet for many years.. He is compassionate yet he will let you know when it is time to say good bye to your cat. I have a new cat now and the first thing I did was introduce him to Dr. Smith. I love goimg there...the Staff is incredible. They all love Gizmo. He also gets his fur cut twice a year. Love you all. Read Less
Tracy Hinterman
20 Mar 2017
REPORT
Been taking my cats here for many years. Dr. Smith is a cat whisperer. He can figure out mystery cries, behavior issues and stressors that are affecting kitty. He is kind and gentle with all cats and... Read More
Been taking my cats here for many years. Dr. Smith is a cat whisperer. He can figure out mystery cries, behavior issues and stressors that are affecting kitty. He is kind and gentle with all cats and their owners. The staff is fantastic and a pleasure to talk to. I always go over the medication instructions with the doctor completely before going home. Read Less
Tara Crider
14 Mar 2017
REPORT
This is the only place I'm going to be taking my cats now. Fantastic all around!
Ron Shipp
13 Feb 2017
REPORT
Best care for our diabetic cat. With Dr. Smith's guidance our kitty is now in remission!
Deborah Mosebar
13 Feb 2017
REPORT
Great vet care for your kitties.
Lisa M.
1 Feb 2017
REPORT
I adopted a rescue with serious fear issues due to prior abuse.  The staff handled her beautifully!  I can not recommend a better place to take all your little purr-babies!!!!
Saige M.
16 Aug 2016
REPORT
Dr.Smith and his team are Angel's. I can not explain in depth my gratitude for their care and compassion for both myself and my cat. I brought my cat wolf in when he had Kidney failure. For two weeks ... Read More
Dr.Smith and his team are Angel's. I can not explain in depth my gratitude for their care and compassion for both myself and my cat. I brought my cat wolf in when he had Kidney failure. For two weeks he was treated here. We visited him almost everyday. At no point did Dr.Smith give up on my little boy. Each encounter with staff made me realize how much they are dedicated to their patients. Sadly my little boy did not make it but I know he was given every chance and treated like a family member every step of the way. Losing a pet is heartbreaking but was just a little bit easier knowing that he was treated with care by a team of compassionate professionals. I have 4 other cats at home and I know that from now on they will be going to Dr. Smith and his fantastic team. Read Less
Alec Olsen
29 Jul 2016
REPORT
We took our new kitten in for examination because she seemed to have constant diarrhea. We saw a female veterinarian who wanted a stool sample. She gave us some probiotics for our cat and told us to ... Read More
We took our new kitten in for examination because she seemed to have constant diarrhea. We saw a female veterinarian who wanted a stool sample. She gave us some probiotics for our cat and told us to return in a few days, and that she would have the results of the test by then. We returned a few days later and saw the same female veterinarian. The stool sample was negative. We were told to continue the probiotics and return in a few days. We returned a few days later and saw Dr. Smith this time. He said he wanted a stool sample. My dad told him a stool sample was done several days ago and asked what the Dr. was looking for this time. The Dr. told him he had been practicing veterinary care for 55 years and to "shut the f up". He was then told to "take your cat and get the hell out of here". We were treated with profanity and extreme rudeness just for asking a question. Who treats people this way? Veterinarians have the right to diagnose using their education and experience, but patients have the right to question why procedures are requested. If he did not want to treat our cat or have us ask him a question, he could politely ask us to seek care at another clinic. Dr. Smith's behavior was unwarranted and unnecessary. My advice...if you like to ask questions, try a different clinic. Read Less
C H.
7 Jul 2016
REPORT
I'm so glad I found CTCH several years ago.  All the doctors here are great, with varying approaches.  I take a holistic approach to my cats' care, so I see Dr. Smith most often.  He worked with me to... Read More
I'm so glad I found CTCH several years ago.  All the doctors here are great, with varying approaches.  I take a holistic approach to my cats' care, so I see Dr. Smith most often.  He worked with me to heal one aging furbaby from neglect, and keep him comfortable until he passed from natural causes. He and Dr. Reynolds helped me assist a second one across the Rainbow Bridge when my cat's COPD progressed to the point he could no longer eat. Dr. Smith does a lot of work with the local Humane Society, taking in the seriously ill cats, treating them, fostering them, and helping to rehome them through his clients and FB page. The three felines I currently parent all came from CTCH's involvement with Williamson County Humane Society. Dr. Smith and his staff don't just rehome animals, they maintain an interest in the cat's welfare throughout the animal's life and work with me to achieve optimal health for each of them through listening, providing various services and information, and accolades. It's always great to have your vet tell you your doing a great job!  lolThe three cats I have now all came with various health issues. Emily's story is dramatic, so I'll briefly share it to provide a better explanation of CTCH's quality of care: Emily, was a stray, pregnant, alcoholic female someone brought to the Humane Society from Leander or Liberty Hill, I can't recall which city. Doctor Smith and his staff kept her on IV fluids and nutrition for several weeks, delivered her babies, treated her ringworm, and I don't know what else - she was a mess!  Several weeks after I adopted her I requested her lab work because she was cycling through periods of gaining health then crashing to the point of throwing up everything I fed her, and being listless.  They had to address some confidentiality concerns because Emily had been adopted and returned to them, (I suspect for the reasons I was dealing with) but they did so quickly and I soon had all her lab work.  Internet searches showed Emily was borderline alcoholic several months after she came into CTCH's care. With that information I was able to formulate a treatment program that Dr. Smith approved, and a year and a half later she looks nothing like she did when I got her. She's gained a lot of weight, her coat is soft and shiny, her eyes are no longer glazed, but bright; she is no longer listless, but confident, opinionated and feisty. She has a very good appetite, holds her food well, and seldom has a drop in health. When she does have a slight drop in health, I address it with temporary dietary changes. I use her desire for these dietary changes as a measure of her health; she hasn't wanted them for 2 months now.  I've been adopting ill and injured cats and restoring them to optimal health for over 10 years. All three of the cats I currently have would have been euthanized by several of the vets I've dealt with in the past. As someone who has a passion for restoring life to sickly animals, it's truly a blessing to work with the doctors at CTCH and their staff.And eventhough I'm mentioning this last, the staff at CTCH is pretty awesome too! CTCH focuses on having knowledge, kind, efficient and conscientious people in their employ. I'd like to give a special shoutout to Emma who I've watched maintain her calm, composure, kindness and professionalism through a few roller coaster rides of learning her job and training others!  lol Read Less
Daniele Baker
30 Jun 2016
REPORT
We love the service we receive here and that it's cats only. The staff are super knowlegeable, extremely helpful, and always super polite. We love to visit with the office reacue cats.
sharla Ansett
27 Jun 2016
REPORT
Most caring vets I've ever been to, they love their jobs. Extremely knowledgeable and professional. I highly recommend.
Pat D.
20 May 2016
REPORT
My experiences with CTCH have been extremely positive. Dr. Smith really knows cats and they seem to respond so well to his gentle and compassionate interactions with them. The staff show they care fro... Read More
My experiences with CTCH have been extremely positive. Dr. Smith really knows cats and they seem to respond so well to his gentle and compassionate interactions with them. The staff show they care from the moment they help you get your carrier out of the car through the final follow-up. The fact that the clinic provides a permanent home to so many abandoned cats with health challenges speaks volumes to me. I have taken several cats there and one very senior boy needed to be euthanized. Sadly, I have had to do this many times in the past but this was by far the gentlest and most peaceful experience. I highly recommend this clinic. It is also a great place to find your next cat as many of their resident cats are adoptable. Of course, they have received great veterinary care and transitions should be easier since they have been around so many other cats, Read Less
B. P.
8 May 2016
REPORT
A.M.A.Z.I.N.G. experience.I took 2 of our 3 cats for a checkup on 5/6/16.Super kind staff greeted me AND CAME OUT TO THE PARKING LOT to help me with the 2 cat carriers!! :)Lots of kitties :) greeted u... Read More
A.M.A.Z.I.N.G. experience.I took 2 of our 3 cats for a checkup on 5/6/16.Super kind staff greeted me AND CAME OUT TO THE PARKING LOT to help me with the 2 cat carriers!! :)Lots of kitties :) greeted us in the office. We instantly got a room.The vet tech asked me about the problem our cats have and she wanted DETAILS. :)She took the time to listen and took notes.Dr. Smith was kind, caring and gentle with the cats. He asked, listened and checked them out from the tip of their nose to the tip of their tail.He told me right away what he knew and explained the importance for further tests to figure out question marks.They contacted the previous vet for old x-rays regarding to this case.They answered all my questions, gave me a proper quote in advance and kept me posted.When I went to pick up the cat after the x-ray Dr. Smith explained me what the situation is in details, what he'd like to do to to help our cat get rid of of pain, gave me an estimate about the needed procedure right away.He took the time to explain everything and after I asked him to tell it again he kindly did without hesitation. (Wanted to tell the whole picture to my husband and English is my 2nd language plus I was emotionally a mess, due to the really sad news about our kitten's health.)I LOVE this place because they are knowledgeable, kind, Dr. Smith does not sugarcoat the news, but delivers it kindly and will answer all your questions. Exactly what I was looking for!!I am super happy that I found this clinic, I just wish I got to know them sooner!I lost my trust in vets after few shitty (but expensive) experiences, but this place totally convinced me there are amazing vets out there, too. :))My cat will have his surgery on 5/11/16 so keep your fingers crossed for him. For the doctors it's not necessary, they are the best. :)Now, I need to find a vet like them for my dog... Read Less
Lesley K.
2 Apr 2016
REPORT
5 stars based on 1 appointment. Scheduling was a breeze with friendly receptionist: Emma. Meeting with Dr was on time. We were able to get same day appointment for my cat. Dr. Denice Murdock saw us. W... Read More
5 stars based on 1 appointment. Scheduling was a breeze with friendly receptionist: Emma. Meeting with Dr was on time. We were able to get same day appointment for my cat. Dr. Denice Murdock saw us. We were treated well. She explained the steps they would do to diagnose my cat's problem. Follow up appointments were made for next week. Price was not cheap but reasonable. $235 is the cost for full blood work. $72 for the medical visit (exam 2). I called the next day because my cat is feeling worst and although they fully booked, they said they will accomodate us. Really pationate people. I am happy to have found them through Yelp. Read Less
Captain M.
15 Mar 2016
REPORT
Reggie was posted as available for adoption on facebook  3/14 around 9am.  My friend, also a customer of theirs for over a decade, forwarded me the post around 4:30p.  I immediately called to inquire ... Read More
Reggie was posted as available for adoption on facebook  3/14 around 9am.  My friend, also a customer of theirs for over a decade, forwarded me the post around 4:30p.  I immediately called to inquire about adopting the animal. I explained to them how i lost my Devon Rex to CRF, and currently own a Devon and was looking for another.  We had a good 10 minute phone conversation and i assured them he would be going to not a good home, but a great home.  I was told that I was the ONLY person that had inquired about this animal all day.  I asked to hold the animal or consider it adopted several times.  Seeing that they are in round rock, and I am near buda, we both agreed it didn't make sense to attempt to fight traffic. I simply wouldn't have made it in time. Instead she requested my contact information and she said they would call me tomorrow when they were ready.  She mentioned arranging a meeting with the doctor to go over the history of the animal including recent blood work that was performed in 2014.  The phone call came around 830am stating not to come in to pick up the animal, and that someone else was already looking at the animal! I told them I was the first to inquire and that I was on my way to pick up the animal but they said not to drive up there. They said customers of theirs were playing with the animal while their other animal was in surgery. They said they would call me back and never did. an hour went by and I called them again. a 3rd person answers the phone and I inquired when I could pick up the animal. They put me on hold and said the other people were still playing with the cat and they would call me back in 10 minutes.  45 minutes went by and I called them AGAIN. I asked about the animal and they said sure, hold on one second, asked my name and put me on hold. In 5 seconds she picks back up  and said the cat was adopted out earlier this morning. I said i wasn't too happy with their communication and she said yeah well we had a ton of inquiries.  communication between the three receptionists obviously isn't great,  but to lie on top of it is icing on the cake.  What do you do, argue with someone over the phone?   or drive an hour to the facility and get even more run around?   I had already cancelled a scheduled appointment and was late to another due to their ineptness.  SO to whomever adopted this animal, I hope you enjoy him. I slept 2 hours last night because I was so excited in picking up another rex. I told my two girls but sadly came home empty handed. Read Less
Hannah W.
12 Mar 2016
REPORT
I took my baby Jax to our primary vet for what I thought would just be a stomach bug, but he was too sick for them to handle. I was sent over to CTCH with my baby and saw Dr. Smith. He was very calm a... Read More
I took my baby Jax to our primary vet for what I thought would just be a stomach bug, but he was too sick for them to handle. I was sent over to CTCH with my baby and saw Dr. Smith. He was very calm and understanding, even though I was a mess. When we went to visit our Jaxson, he seemed comfortable and well taken care of. Everybody in the office knew who We were there to see and were very friendly. They did some testing and tried everything they could to save him, but we found out it was FIP. Unfortunately we lost our baby, but they were helpful and patient with us through the whole process. I was expecting to be left with a HUGE bill after we lost him, but they had mercy on us, which I'm soooo grateful for. We'll miss that little guy, but it's good to know that he was in good hands the last couple of days with us. Thank you for everything, y'all. Even his little paw print and fur. It's more than we expected. Read Less
Rockell T.
29 Dec 2015
REPORT
Wasted $90 on a diagnosis of a rash found under kitty's neck. The Dr. couldn't tell me what the rash was caused by and sent me home with some ointment that didn't even work. Two weeks later (rash is s... Read More
Wasted $90 on a diagnosis of a rash found under kitty's neck. The Dr. couldn't tell me what the rash was caused by and sent me home with some ointment that didn't even work. Two weeks later (rash is still there) I called to schedule a check in but decided to cancel after the Dr. couldn't even tell me how he would "re-evaluate" the area. Mind you, he had already taken a skin sample....Since then, I've taken matters into my own hands by giving kitty biotin and omega supplements (which the dr. DID NOT SUGGEST), and kitty is completely rash free.Will not be going back. Read Less
Anne W.
14 Dec 2015
REPORT
I can not say enough about Central Texas Cat Hospital and in particular Dr. Smith. He has always been so kind and gentle to both our cats. We have 2 Himalayans, one of which passed earlier this year a... Read More
I can not say enough about Central Texas Cat Hospital and in particular Dr. Smith. He has always been so kind and gentle to both our cats. We have 2 Himalayans, one of which passed earlier this year after a severe bout with cancer. During the episode, Dr. Smith was so knowledgeable and caring for our sweet cat, Bobbi. She was such an angel and we love and miss her every single day. Our other cat Ling Ling is currently battling her own health issues. Dr. Smith nonetheless gives his full attention to each of his patients. He is such a dedicated vet. Our kitty is always so calm around him too. He makes her feel at ease. I want to thank Dr. Smith personally for his medical expertise and his sincerity towards each of our kitties, along with the staff at the Texas Central Cat Hospital. Read Less
Jessica W.
28 Nov 2015
REPORT
Wonderful and knowledgable vets, friendly staff, and reasonable prices. Couldn't be happier, they take good care of my kitty!!
Pamela Gerritsen
26 Aug 2015
REPORT
I drive 25 miles one way to Round Rock so my kitties can see Dr. Roy Smith and staff. Dr. Smith is an incredible veterinarian with a healing and gentle touch for cats. My cats love Dr. Smith and h... Read More
I drive 25 miles one way to Round Rock so my kitties can see Dr. Roy Smith and staff. Dr. Smith is an incredible veterinarian with a healing and gentle touch for cats. My cats love Dr. Smith and his team and have thrived under his care The other doctors (Reynolds and Murdock) are also excellent, as are his staff. Home instructions are clearly written and clinic follow-up with patients for after-care is extraordinary. We have a couple of special needs cats that are boarded here when we are away because we trust that they will have the best of care at CTCH. I can't say enough about how much we appreciate this practice and the care they provide our feline family.Read Less
Ashley E.
30 Jul 2015
REPORT
These guys rock! they got me in early in the morning and took very good care of my poor cat, which had received some less than stellar care at another vet. He's doing fine now and I just love the atmo... Read More
These guys rock! they got me in early in the morning and took very good care of my poor cat, which had received some less than stellar care at another vet. He's doing fine now and I just love the atmosphere of this cat only office! My cats were patients at a cat only vet office in Houston and I just love the quiet calm that they have going. I'll be bringing my cats here form now on. Thanks so much, you guys put my mind at ease and took great care of my Sachi. Thank you. Read Less
Natalie R.
17 Jul 2015
REPORT
I've been taking my two cats here for about 8 years, and wouldn't consider taking them anywhere else.  (I should've written a review sooner!)Dr. Smith and his staff are wonderful and very caring towar... Read More
I've been taking my two cats here for about 8 years, and wouldn't consider taking them anywhere else.  (I should've written a review sooner!)Dr. Smith and his staff are wonderful and very caring toward the cats. When you first walk in the front door, there are usually several cats lounging in the lobby, which I love.  Dr. Smith always does a very thorough exam.  He doesn't say a lot unless there's something he's concerned about with my cats, which suits me fine.  Also, his wife helps run a non-profit organization called Shadow Cats, so I have no doubt that they are both passionate about the care of cats. Read Less
Critical C.
25 May 2015
REPORT
This is my first 5-star review, because this place is as good as it gets!  I've brought my girls Shatling and Meow-Meow to CTCH for over 5 years and have always been beyond impressed with the service ... Read More
This is my first 5-star review, because this place is as good as it gets!  I've brought my girls Shatling and Meow-Meow to CTCH for over 5 years and have always been beyond impressed with the service we receive.  My cats are my children and I completely trust them in the hands of Drs. Smith & Reynolds and the rest of the awesome staff.  The general exam fee is reasonably priced (cheaper than Name Brand pet store vets), and Dr. Smith is more thorough than any other vet I've been to over the years.  The first time I took my cats in for a checkup, I was amazed at all the things Dr. S looked at that vets in the past hadn't.  In fact, he does a more comprehensive exam for my cats that I usually get at a human physical!Meow-Meow always seems to be getting herself into trouble, and two times I've found something out-of-the-ordinary between annual visits (a mass; a chipped tooth), Dr. Smith has seen her right away at no charge.  She has also had to have 2 emergency visits to CTCH, at which she received the best care possible.  The docs don't try and push extra tests and unnecessary procedures just to make a buck like so many other clinics.  For her overnight stay last summer with gastroenteritis, an IV for fluids, bloodwork, and an x-ray (that I requested as a just-in-case -- my poor baby was SICK), the cost was less than half of what I expected.  Fortunately, I've never needed to utilize it, but they also offer payment plans for recommended services (in case you have a kitty like mine trying to use up its 9 lives). So many clinics don't offer this; it must be a godsend when a cat-parent is struggling with bills. Thanks again, CTCH! I'm looking forward to the years to come :) Read Less
Mike Loux
22 May 2015
REPORT
These guys are, hands down, the best veterinarians we have ever gone to. The fact that they specialize in cats is only the beginning. They are the most gentle, caring people. Dr Smith and his staff... Read More
These guys are, hands down, the best veterinarians we have ever gone to. The fact that they specialize in cats is only the beginning. They are the most gentle, caring people. Dr Smith and his staff are absolutely wonderful with our 3 babies, and they open early, as well, which allows us to get there with a minimum of fuss (we come up from Pflugerville, and the I-35 traffic is pretty horrible most of the time, so minimizing this is a plus). The environment is relaxed, and free of the "hospital smell" most places have, so the cats are more laid back, and don't freak out as much. And we enjoy visiting the various feline residents of the hospital as well, who come up to our cats' carriers, and check everything out. Very social. It would be nice if they were slightly closer, but they are totally worth the drive. HIGHLY recommend them to any cat lover. Read Less
Eleanor B.
2 Apr 2015
REPORT
CTCH is the ONLY vet clinic I trust to care for my cats! Dr. Smith is not only caring and compassionate, but he goes the extra step to educate cat parents on the issues that their kitties are facing. ... Read More
CTCH is the ONLY vet clinic I trust to care for my cats! Dr. Smith is not only caring and compassionate, but he goes the extra step to educate cat parents on the issues that their kitties are facing.  I know that I am more knowledgeable about my cats health because I learn something everytime I visit the clinic.  Dr Smith's clinic and reception staff are friendly, competent and always friendly and helpful.  Their services are reasonably priced especially with being a specialized feline only clinic. I highly recommend Dr. Smith and Central Texas Cat Hospital. If you truly love your kitty, take them to Dr Smith. He is the very best and the only one I trust with my babies! Read Less
Siloh Jenga
2 Apr 2015
REPORT
DO NOT take your business to Central Texas Cat Hospital. Dr. Roy B. Smith is a complete jerk. He treats his clients with disrespect, as well as his staff. Every time I have tried asking a question he ... Read More
DO NOT take your business to Central Texas Cat Hospital. Dr. Roy B. Smith is a complete jerk. He treats his clients with disrespect, as well as his staff. Every time I have tried asking a question he treats me as if I am a complete moron. I have also watched him talk sarcastically to his staff. Jenga has been diabetic since Aug 2014. I decided to give this place a try since they are suppose to SPECIALIZE in FELINE'S ONLY. I cut him some slack each time I went thinking maybe it was just his personality, but he simply just has a nasty character and shows it in this rude e-mail to me. I wasn't being sarcastic, I was being honest. How many times do you need to ask a vet for help, and how many times do you have to hear, "we will call you," and then never get a call? I think I was valid in being forward, and he should understand the frustration of being tired from getting no answers. I guess he doesn't care about cats as much as he "acts" like he does, or maybe it's just Jenga he could care less about. I'll miss the kitties there, but definitely not the unprofessional attitude that Dr. Smith has. From me: Hello again, I am still very frustrated with Jengas excessive meowing and feeling the need to eat 24/7. I was sent home with treats a week or 2 ago. Treats are not going to fix this problem. Please let me know if there is something realistic to help him not feel as though he is starving. I'm really overwhelmed with the stress of it, and I'm ready to go elsewhere if you all cannot help out. Thanks, From VET: Ms., I am sorry Jengas condition has not changed. If you have read the ingredients listed on the NuCat SR you should realize they are NOT treats as you have stated. If you can communicate without being sarcastic, I will gladly work with you. If not, where would you like your records sent? Sincerely, Roy B. Smith, DVM Read Less
Selen C.
20 Feb 2015
REPORT
Not sure what changed here? We ordered refills for our cat over the phone and were quoted $8. Hubby went to pick it up and was charged $18.75. When he questioned why there is a $10.75 difference, he l... Read More
Not sure what changed here? We ordered refills for our cat over the phone and were quoted $8. Hubby went to pick it up and was charged $18.75. When he questioned why there is a $10.75 difference, he literally got yelled at by Dr. Reynolds.We were happy with the care both of our cats received from Dr. Smith, but thanks to the rudeness my husband experienced today, they lost my cats as their patients  :( Read Less
Pam G.
6 Feb 2015
REPORT
I am so glad I finally went the distance and started using CTCH for my cats.   It's a good 25 miles from my home to the clinic, but well worth driving every mile in Austin traffic with cats in the car... Read More
I am so glad I finally went the distance and started using CTCH for my cats.   It's a good 25 miles from my home to the clinic, but well worth driving every mile in Austin traffic with cats in the car to get this level of care for my feline companions.     Dr. Smith and his team treat ONLY cats and they know felines inside and out.   The location is modest and unassuming, tucked away in a small strip center in the Brushy Creek area.   I found the prices very reasonable on every visit and the staff friendly and welcoming. The staff and Dr. Smith  treated Milo and Samantha (our two oldest kitties with multiple ailments) like royalty while we were there last month.   Miio's eye issue began to improve immediately, his appetite is better and his arthritis doesn't seem to be bothering him as much.    Samantha can be quite persnickety at the vet and she has done very well here.  They know how to handle cranky cats, so don't be concerned about what you may have read to the contrary.   Samantha has started a new regimen to address her arthritis and stomatitis and she seems much happier.   At each visit the vet tech reviewed the medications and treatment schedules thoroughly with me and I was sent home with written instructions, too.   Best of all, Dr. Smith asked me to call him with updates on the cats and made himself available to talk to me as we tweaked their treatments between visits.  That is a rarity.   Besides giving my cats excellent care, I was impressed with the "clinic" cats that live here permanently.  CTCH has a number of  very happy resident cats who probably wouldn't be alive were it not for the compassion of  Dr. Smith and his team.   Elsie is a completely incontinent cat with paralysis who enjoys the sunshine and visitors.   They also have an adorable kitten named Lydia who has a rare connective tissue disorder who gets to wear baby clothes to protect her from scratching her skin off.    I couldn't be more pleased with the quality of care and compassion my cats (and I) received at Central Texas Cat Hospital.  The rest of my kitties will be going here as the need arises and I highly recommend you don't wait as long as I did to make the trip.   Dr. Smith and CTCH are worth drive if you are a true cat lover! Read Less
Cynthia Miles
28 Jan 2015
REPORT
I am SO IMPRESSED with this place!!! My Cat Samson was so very well taken care of, from Dr. Smith to all the Staff that serves so efficiently and professionally! I am new to the area and did not know ... Read More
I am SO IMPRESSED with this place!!! My Cat Samson was so very well taken care of, from Dr. Smith to all the Staff that serves so efficiently and professionally! I am new to the area and did not know ANY of the Veternarians here, but once I saw Central CAT HOSPITAL online I took a chance. I LOVE this Doctor and his Staff SO much, I found the safe haven for my "Baby" I was looking for....Thank you so very much Dr. Smith and to your Staff!!! Read Less
Jessica S.
4 Dec 2014
REPORT
THE WORST VET I HAVE EVER EVER DELT WITH EVER!!!!!!! How incredibly rude and disrespectful the staff is not to mention how absolutely convenient it was for them to "not" find anything wrong with our p... Read More
THE WORST VET I HAVE EVER EVER DELT WITH EVER!!!!!!! How incredibly rude and disrespectful the staff is not to mention how absolutely convenient it was for them to "not" find anything wrong with our poor kitten when we brought her in for her free first exam, despite the fact I pointed out she had been sneezing and her eye was clearly producing mucus, only to find a week later that in fact she DOES have an upper respiratory infection at an additional appointment we had to go to that we now had a bill of $150 (office visit+meds)... Funny how I pointed it out at our FREE visit but they didn't catch it until they charged us $70 for an office visit (BTW that is twice the amount that other vets in the area charge.... Sorry but your facilities and service are terrible so definitely don't have reason for charging 2x+ what other vets do). First sign of guilt is defensiveness, which is exactly what happened when I pointed these things out to one of the technicians and she ended the conversation by basically denying everything and hanging up on me - now that is GREAT customer service. It is vet offices like these that cause people to believe their crooks! How very sad that instead of really paying attention to what I was concerned about for our poor little kitten, they dismissed it and the infection got worse to the point where she could barely open her eye!! Oh and funny how she had no signs of ringworm until after we brought her back from their office and used their cat carrier. But I guess after seeing how untidy their facilities are I wouldn't expect anything less.... I would question their office visit charges - $70 is wildly overpriced for less than stellar services. Read Less
Nancy Krail
2 Jun 2014
REPORT
Dr. Smith was referred to me before we even moved to Round Rock by a patient's mom who drove an hour to get special care for her beloved cat. When we finally moved to Round Rock and started taking th... Read More
Dr. Smith was referred to me before we even moved to Round Rock by a patient's mom who drove an hour to get special care for her beloved cat. When we finally moved to Round Rock and started taking the 4 girls to Dr. Smith, we promptly learned that he and the staff at CTX Cat Hospital are a gift to cats and the people who love them. Since 2006, they have taken special care of my cats--even my senior kitties who lived to be 18 and 19. He sets a outstanding example for professional, compassionate care. Read Less
AscendingSky
6 Nov 2011
REPORT
I brought one of my cats to him after being given an expensive run around by my former vet clinic (Wells Branch Pet & Bird, which I suggest everyone avoid). They made me spend hundreds of dollars on t... Read More
I brought one of my cats to him after being given an expensive run around by my former vet clinic (Wells Branch Pet & Bird, which I suggest everyone avoid). They made me spend hundreds of dollars on tests without giving me anything in the way of a firm diagnosis, and were pushing hard at me to pay thousands more. Dr. Smith did one test and discovered the problem. I had heard he wasn Read Less
Ann Hargett
5 Jul 2011
REPORT
What a vet and what a wonderful staff and facility at Central Texas Cat Hopsital! Dr. Roy Smith is just awesome ! We are so fortunate to have found him when we moved to Texas. Although we live 26 mil... Read More
What a vet and what a wonderful staff and facility at Central Texas Cat Hopsital! Dr. Roy Smith is just awesome ! We are so fortunate to have found him when we moved to Texas. Although we live 26 miles away in Point Venture on the North shore of Lake Travis, his reputation preceded him and we wanted the best for our cats. (Don't we all?) Our experience with Dr. Smith and staff these last three years has been wonderful and our cat, Wolfie, has benefited from Dr. Smith's expertise. We are impressed too with his and his wife's committment as advocates and caretakers of feral and sick cats. He has the gentlest loving touch with all God's creatures. We have seen it for ourselves. Just the best!! Read Less
Paulvinny
10 Dec 2010
REPORT
First the fees is a little bit high compared to others. HOWEVER, they provide the best care I have ever seen. My last cat died a few months ago and Dr Smith kept him as comfortable as possible. He rem... Read More
First the fees is a little bit high compared to others. HOWEVER, they provide the best care I have ever seen. My last cat died a few months ago and Dr Smith kept him as comfortable as possible. He remembers all my cats' names. He also runs a non profit cat sanctuary. He truly loves cats and he loves mine. Last time I took a very sick cat to another vet. That vet whom should not be named was very reasonably priced but he misdiagnosed. I took that cat to Dr Smith and the cat turned out to about to have renal failure. Even it is a bit far way, I and my friends, total 6 cats, are lucky to have him as our cat vet. Now if I can find a dog vet for my dog.... Read Less
lindsey1223
13 Oct 2009
REPORT
I brought my cat to Dr. Smith and she has always been a terror at the vet. Luckily, there were no dogs and everyone was extremely nice. My cat was more comfortable and behaved better than anywhere bef... Read More
I brought my cat to Dr. Smith and she has always been a terror at the vet. Luckily, there were no dogs and everyone was extremely nice. My cat was more comfortable and behaved better than anywhere before. Even though she still was a little hissy, both the tech and the vet handled her with care and made the experience much better. You can tell everyone who works there really loves cats and I would recommend this place to anyone! Read Less
catgirl99
9 Jul 2008
REPORT
I am so fortunate to have had Dr. Smith as my kitty's doctor for so many years. There is no other vet with this kind of experience and skill. And the staff at Central TX Cat Hospital is warm and frien... Read More
I am so fortunate to have had Dr. Smith as my kitty's doctor for so many years. There is no other vet with this kind of experience and skill. And the staff at Central TX Cat Hospital is warm and friendly. Simply the best. Read Less
kl1174
30 Jun 2008
REPORT
I love Dr. Smith and the CTCH family!! I don't know what the review below is about... I've been to CTCH MANY times and I always get stellar service by the front desk and by Dr. Smith. He is the best ... Read More
I love Dr. Smith and the CTCH family!! I don't know what the review below is about... I've been to CTCH MANY times and I always get stellar service by the front desk and by Dr. Smith. He is the best veterinarian I've ever visited and always provides the BEST care for my kitties. He is knowledgeable, experienced, and kind. Also, both Doctor Mousers are so compassionate and have also seen my cats. I have been very happy with the care I have received. It's unfortunate that CTCH is getting some poor reviews when there is nothing to say but wonderful things about them. Sometimes people only write a review when they're unhappy... And about the prices - you get what you pay for. Dr. Smith is worth the extra twenty dollars. Read Less
dea88a
9 Jun 2008
REPORT
I have NEVER in my life been treated so disrespectful at any place of business like I was by Dee Ann Mouser DVM. I went into this practice and saw all the wonderful cats there and thought that this ... Read More
I have NEVER in my life been treated so disrespectful at any place of business like I was by Dee Ann Mouser DVM. I went into this practice and saw all the wonderful cats there and thought that this would be a wonderful caring place. I had 2 little kittens with me and asked how much the visit would be she said 58 per kitten to examine them and whatever shots would be on top of that. Grand total was going to be a little over 300.00 dollars. I asked if I could pay half now and then the rest later and she said I don't think this is the place for you. She kept repeating that I should go to Dr. McLeod I said go ahead and treat the cats and I would figure it out. She stated again, I do not feel this is the place for you since you seemed to be so worried about finances. We do not work that way here. she continued to state that she now had WASTED 2 appointment times on me! YES thats right she said WASTED! AND that I was making the staff uncomfortable...how I am not sure, but anyway, I started to cry, feeling totally insignificant, embarrassed and very much belittled. As tears streamed down my face and I kept trying to fight them back, SHE WALKED OUT. I was so disappointed because I asked her to go ahead and treat them and she expressed AGAIN at the end this is not a good fit for you, you need to go somewhere else. As I sorta got myself together and walked out. I must say I work at a place where people are never treated that way or turned away for inability to pay. NOONE SHOULD BE MADE TO FEEL LIKE THEY ARE LESS THAN HUMAN!...not even a cat! Read Less
FunnyJD
15 May 2008
REPORT
I recently took my cats in to Central Texas Cat Hospital on Sam Bass and Dr. Smith after having heard good things about him. I found him to be knowledgeable, compassionate and thourougly responsive t... Read More
I recently took my cats in to Central Texas Cat Hospital on Sam Bass and Dr. Smith after having heard good things about him. I found him to be knowledgeable, compassionate and thourougly responsive to me and my cats' needs. I only wish I had heard about him earlier. There are two other doctors in the practice, Drs. Mouser both of them. I did not get to meet them but overheard one of them talking to her patient and she seemed very antimated and caring. Staff is superior and went the extra mile - they even held the door open for me and helped get my cats to the car. I would highly reccomend this veterinary hospital. Read Less
barba
7 Mar 2008
REPORT
I do no reccomend Central Texas Cat Hospital, everytime I speak to a receptionist they are very rude and make me feel like I don't know what I am talking about. I find it very unprofessiona, an becaus... Read More
I do no reccomend Central Texas Cat Hospital, everytime I speak to a receptionist they are very rude and make me feel like I don't know what I am talking about. I find it very unprofessiona, an because o this and overpriced treatment I no longer use them. The last time I called was to have my records transfered, because they refused to fax them to my new clinic and were rude to them when they called ( Suprise ) and they acted suprised that I was leaving!! Get a clue Central Texas Cat Hospital !! Read Less
feralfriend
31 Mar 2007
REPORT
Looking for a veterinarian that sees your cat as an important part of your family? Highly skilled and deeply compassionate- this is a great cat doctor,
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