The doctors are great and polite. However there was a nurse who was really rough with my dog when she was scared. It was as if the lady never handled a dog before . Also don't use this place for boarding as we left our cats here for a few days and when we went to check on them (gone a while), none of the bedding we provided were in the cages and they were sleeping on a pillow covers. They looked frightened . But other than the poor boarding and aggressive nurse, this place really is good for when your pet is in need of some care or daily checkups . Read Less

Tech's were wonderful...caring, gentle, responsive. We never got to see our dogs vet... the vets rotate in and out and we talked to 3 different vets in 3 days while our dog was critically ill, even though we requested for our vet or the owner call us. Neither ever did. Who did call was yet again another vet we had never seen who told us we needed to euthanize our beloved pet and then tried to sell us a vaccine !! I think they know basic vet medicine but the ambiance is definitely on what can we sell you. $2000 in ~2 mo and we still ended up with a dead dog. Not a warm and fuzzy place for sure. Read Less

We have been going here for well over a decade for all our animals. The level of care is excellent, there is usually little to no wait for appointments and they always follow up to make sure any potential issues are resolved. Dr. Crowley is just the best! Read Less

Great vets. Great staff. Acres North is the only vet I trust. They will honestly tell you what you need and they won't try to trick you into extra things just to make money like some vets do. I was referred by a friend who has been taking her dogs and cats to them for over 15 years. When my cat had her kittens, they told me everything I needed to know to take care of them. When my disabled cat died, they were very respectful and considerate in handling the remains. They don't overcharge and they can work out payment arrangements with you if you don't have the money up front-- at Acres North, the life and health of the pet comes first. Read Less

On a recommendation, we chose Dr.Crowley as our new vet since moving to San Antonio.  Great choice!   The staff at the faculty are super and Dr. Crowley took his time talking with us and informing us in a vaccine. Since we decided against the vaccine, he didn't even charge us an office visit.  We thoroughly appreciated his time and explanation.  We are so thankful being given his name as a suggestion! Read Less

Dr. Crowley is excellent!!! Our dog, Oreo, blew out his knee in October and Dr. Crowley preformed surgery on his knee.  He has done great with no problems!!! The other day Oreo took off after a truck going down the alley.  Unfortunately, his knee did not.  He blew his other knee!  Poor Oreo!!  Well, we knew who to take him too.  So we called Dr. Crowley and brought him back to Acres North.  Dr. Crowley checked the knee he had done surgery on and found everything still tight.  But, the other knee needed surgery so Dr. Crowley performed surgery and repaired the other knee.  Oreo is home and getting stronger everyday.  Dr. Crowley has done an excellent job again and there is no other vetenary clinic that we will use.  We highly recommend Acres North and Dr. Crowley!!! Read Less

I have been taking my dogs to Acres North since 1989. They are the best! Dr. Crowley treats every dog as if they are part of his family. All the people that work there are really friendly and helpful. I can not recommend Acres North enough---they are definately the best! Read Less

Dr Crowley is a caring, highly capable veterinarian who cares about his patients and the people they share their lives with. We have been trusting him to care for our four legged family members for more than twenty years and will continue to do so. Read Less

Over charged! Dog was in twice in one week and was charge full exam twice. First one was for annual- acceptable. Second was minor skin irritation and tech said was a mini exam but was charge for full.Read Less

Have been going there for 14 years. Sandra is a jewel, sensitive to you and your pets needs. All the doctors are great! Unfortunately we had to put our baby to sleep this past Saturday he was 14 years old. I am heartbroken but grateful for Dr. La Rue and Dr. Lords help. Sandra thank you for your help with our beloved Gizmo on Friday when we came in unannounced and on Saturday when we had to put him to sleep. Read Less

The dr's are fabulous!  But the front desk staff is terrible.  They don't smile.  They don't make you feel welcomed.  They seem annoyed that you showed up.  I don't think they like their job very much. Attn:Owner - please get some friendly staff at your front desk.  Because they are not representing how well your dr's are.  I continue to come to Acres North because of the dr's.  Not because of the front staff. Would have been 5 stars if it wasn't for the unhappy front desk employees. Read Less

Between our all-nerves pit bull and highly rambunctious cat, my partner and I schedule more vet visits than one could fathom. Both highly injurious parties have immune systems that function as well as the Delorean without a flux capacitor, a watch without a battery, a shoe without a lace. That being said, they get themselves in disastrous situations all too often and as such, it's almost like our time is split equally between home and vet.Moving from Austin, we wanted to find a vet hospital that was caring, proactive (cast us away!), and successful at curing our pets' every needs. We heard great reviews from our family testifying to each of these needs, but the real unexpected cherry on top was when we learned North Acres allows pet drop-off and pick-up at a later time. Being that we both work until late afternoon, this had us ecstatic to know that we could get our pets in on the day they need to be seen, without having to wait until we can squeeze some time out of our work days. Plus, when your pet is under the weather and you're out of the home, there's peace of mind in knowing they're in the hands of a vet. So, we decided to give Acres North a try and ended up using them as our vet of choice for quite some time. I'm sad to say our experiences unfolded pretty disappointingly over the course of our visits, as each trip we seemed to feel less and less satisfied. First things first, vets rotate in and out of this office. This was not only frustrating for us, but for our pets who have no idea who these probing strangers are each time we visit. There's no time to build rapport with our pets, learn them by name, or get to know their personalities, so there's a lot of explanation and uneasiness going around when our dog is hiding under the office chairs or our cat refuses to come out of his kennel.  One vet talked with us at length about changing both of our pets' food brands, which we did. Some of the brands she recommended were not brands I would have ever seen myself feeding my cat and dog - those spoiled little babies get the cream of the cream. We were feeding our dog a wonderful and natural, grain-free brand called Whole Earth, and she had us convinced to switch over to Science Diet. We quickly switched back after we discovered that some vets actually get paid by these mainstream food brands to refer their food, and this seemed to be the case given how hard she was trying to sell us on brands that didn't necessarily fit my pets' dietary needs. Another factor to consider is the high exam cost. It's no secret that all trips to the vet burn a gigantic hole in anyone's pocket, but when I was forced to take my dog to an emergency vet when Acres North was closed, I realized just how much we were overpaying for the services and meds we were receiving for standard stomach issues, eye problems, etc. My partner and I showed a lot of loyalty to the vet despite these cons, but the true deal breaker was that each time we went into the office, the vet and vet tech asked to muzzle our dog, who was shaking and crying underneath the exam room chairs. The first few times this happened, I thought, "alright, they don't really know my dog or how she is going to behave. they'll see she's cool in a few." But again and again, they continued to back away and request a muzzle. I know this is because my pup is a pit bull, because there's no way these folks would try to muzzle a labradoodle, golden, or a weenie. Needless to mention, my dog has never snapped, bit, or come near any person she doesn't know, in any way, in her life. I know the office staff at Acres cares about my pets, but the rest of these downsides just can't be overlooked. Sorry to say we won't be returning, but it's time to take these sweet and sickly furballs elsewhere. Read Less

Bayli, Samantha, Christa, & Dr. Mathie are the best this is the only place me or my family will bring our pets top notch and very affordable!!!! Very classie and welcoming would give 100 stars if possible!!!!!!!!!!! Read Less

We love Acres North Animal Hospital. We have taken all 3 of our dogs to them over the last 6 years. They were absolutely wonderful, caring and compassionate when we had to put our 4 year old yellow lab to sleep due to a seizure disorder. They also offer "doggy day care" which is very affordable compared to the large chain type pet stores in the area. They are open until 6 p.m. during the week and until 3 p.m. on Saturdays which makes getting our pets in for care SO easy for working folks. Plus they are conveniently located just off 281 at Thousand Oaks. I highly recommend this clinic for all of your pets healthcare needs. Read Less

I've been here a few times in the past 5 years with two different dogs and every time they tried to sell me stuff I didn't need. One time they said my dog had heart worms and recommended about $800 worth of medical care. I immediately drove 80 miles to a vet in my home town and what you know heart worm negative!Read Less

I'd like to go into detail about why I'm giving them 5 stars, but having to say good bye to such a wonderful and sweet dog after nearly 13 years together is too hard to write about. So I'll just give Dr. LaRue and her coworkers 5 stars for showing so much compassion and warmth during the hardest times of being a paw parent. Thank you all so very much and giving me a few extra minutes with Pepper afterwards.Read Less

A very busy place. Wait times are long. They will answer the phone and put you on hold forever. Forget phone contact. Had an excellent Vet at one visit, but never saw the same Vet again, always someone different.What made us stop taking our dogs there was a particular visit when my dog needed x-rays, and $ 400.00 of lab work. I think we were discharged by a secretary, she was about 19, and had no idea what to tell us other than : " The doctor is too busy to talk to you, but the dog is OK.".That is terrible customer service. The only thing that happens quickly and efficiently there is accepting payment for the bill. No one is ever too busy for that. Read Less

The entire staff at Acres North was amazing! We had to make a tough decision for with our dog Bruce. They were compassionate and caring not just for our dog but for me and my wife. I hope no one ever has to go through what we did. But if they do, they can have great people like the doctors and staff at Acres North to help them get through it. Read Less

The staff is so sweet with our crazy a** cat. The cost is great- I had always taken my dog to petsmart because I thought it was cheaper. It's not, and even if they were cheaper you can't put a cost on your baby's health and great service.At petsmart I would have an appointment but still have to wait 30-45 minutes. At acres north we were seen on time and this makes a huge difference when your pet is psychotic and nervous.They don't try to sell you goods and services that you don't need, so that's a bonus in my book! I definitely recommend this place! Read Less

The receptionists are very kind and helpful and the doctor is very good. Their prices are also good as are the waiting room times. I'll be bringing all my pets here from now on. I highly recommend this vet :) Read Less

So I have been looking for a new vet for my two kitties for a while.  I was looking for one close to me, with decent weekend hours (opened past noon), and wonderful service/veterinarians.  I think I may have hit the jackpot with Acres North.I walked in to check out the interior and walked out with an appointment for the next evening!  I went in the next day to meet Dr. Crowley with my two cats who are less than excited about each vet visit.  He was very thoughtful, and I didn't feel rushed throughout my visit.  He was helpful and answered each question I had with detailed information; and I had a lot of questions!  At most other vets I feel that after one or a few questions, I'm hurried out the door; but I never felt that with Dr. Crowley and his team.  One of my cats had to switch diets, and I was sure as soon as he said that he was going to push Science Diet on me; but low and behold!  He instead recommended Royal Canin, which I was surprised because although most vets sell RC, they push SD on you instead; and I am not a SD fan!  The price is generally on average with most other vets I've seen in the area, and the service is spectacular!  From the receptionist upon entry, to the vet technician, to the doctor and to the receptionist on exit!  I am extremely happy with my choice of veterinary care. Read Less

I have mixed emotions about this clinic. I absolutely loved Milo's vet Dr. Sara Abernathey.  She answered all of my questions & took her time examining Milo. I would say this is Milo's 6th time going back to  Acres North. I have never had a problem until today. Only for the fact that in the past Acres North has offered payment arrangements. I get it companies change policies . I work in the medical field and this is common. While in the back the tech started to go over recommended fee's with me. I verbally told the tech in the past they have split the total into three payments and if that was the case we would do all recommended treatment today. Everything was good I had an ideal of what the total would be. After all treatment was completed I walked out to make a payment and pick up Milo's medicine.  The receptionist asked me for the full total.  I had to explain to her that in the back we discussed payment arrangements.  Mind you all this was taking place in the front lobby. Next, the office manager Nicole came out and told me the same thing. We no longer take payment arrangements.  I had to once again explain to her the whole situation. Her response to me was that the tech wouldn't have know their new policies and this was not in his job role.   My thought process is why is he going over fee's with me if this is not his job role. So now all treatment was completed and I looked like complete fool out in the lobby. My only option was to not take Milo's medicine so I could afford to make the payment.  I think the thing that upset me the most was refilling his meds was the main reason we went to the vet. Read Less

After years of trying to find a GREAT animal hospital I came here on a whim and have been a loyal visitor since. I have never experienced a clinic before that was so encouraging and able to talk me through emergency situations and everyday questions. While they are not the  lowest priced veterinarians office in the city, when it comes to my pet I'm not looking for cheap. The staff is caring and empathetic and the facilities are sanitary and very hygienic. Well worth your time. Read Less

I will NEVER bring my dog here again. The WORST Animanl Hospital/Boarding facility EVERRR!!! I left my dog here over the holiday weekend for about a 7 days. My dog has a couple eye problems and needs medication everyday but its a simple drop of liquid in each eye. I gave specific instructions, brought my own dog food, brought treats, blankets, etc. Upon returning to pick him up, I noticed his eyes were surrounded by eye boogers (which happens to my dog when his eyes arent properly taken care of). I was ASTONISHED. I couldnt believe an Animal Hospital was careless enough to ignore it!!! I always put alot of thought into which boarding facility I put my dog in which is why I choose the Animal Hospital but this was disgusting.I've been to alot of Boarding facilities around the US since I move all the time, but i've NEVER EVER Seen a boarding facility, let alone an Animal Hospital treat my dog like that.I brought this up to one of the doctors- La Rue was her last name. And she seemed to understand , apologized and stood by her kennel technicians but that didnt give my dog justice. You could tell he was ready to get out of that hell hole since he was uncomfortable the whole time he was there! Shocking... completely shocking!!! I will NEVER NEVER bring my dog back there again. Incompetent kennel technicians and oblivious doctors. Shocking is all I can say....................... Read Less

It felt like a shot in the dark when I first moved to San Antonio in my mission to find good care for my pets. There were very few Yelp reviews for any animal hospitals, and other sites had only negative scary accounts of their experience. So I tread carefully, and tried the best I could to pick a veterinarian service close to my home. My dogs have boarded and been vaccinated by Acres North since last spring. Their prices are reasonable and the staff is accommodating and friendly. It was a pleasant surprise to find that dog food comes with the boarding service. I've always assumed we should bring our own dog food, but it turns out asking for clarification yields positive news. Our previous vet up in Washington was wonderful as well, but their pet boarding service did not provide food, so I thought it was nice to know this little tidbit. However, if you value a baby wipe wipe-down, it isn't going to happen, but my dogs don't smell too doggie when we pick them up anyway. lol Read Less

My boyfriend's family has been taking their dog their for years so when I moved here, this was the place we were going. That was a given. We since have gotten a border collie and have been taking him there since we got him over a year ago and they're so great.I cannot even being to explain how wonderful all the docs there are. Muffin has seen Dr. Crowley, both of them actually, as well as Dr. Fitzgerald, who's name is now different I believe since she got married. Anderson maybe? She really takes the time to make sure you understand what's going on with your little ones, or big ones and makes you feel at ease. Ours are like babies, so I need that comfort!We take them there for all shots, check up's, blood work etc. Our little one has had a liver issue for a while now and will be getting a biopsy soon when she is put under to be spayed and I have full confidence is Dr. Anderson for all of that! The place is cute and comfortable inside, with a pretty large sitting area.The receptionist are always friendly and Linda and Brittany are always really nice and greet you with a smile everytime, even if it is super early! The girl that was there last time we took our dog in for a groom wasn't the friendliest and looked a bit annoyed actually, but she looked new. We had one of them groomed last week and she looks adorable. The groomer there, Teresa is great. She did exactly what we wrote down, without even having to show her AND best part of all, it was less money. Acres North is further from us since we moved, but we will NOT be changing vets. Our dogs both have allergies etc. and we know who we can trust and it's all the docs here at Acres North. If you want a vet you can be confident in and know your animals are being cared for by someone who will treat them like their own, take them to Acres North! Read Less