Banfield Pet Hospital
San Antonio, Texas
General Info
Banfield Pet Hospital is renowned in the San Antonio community for its commitment to providing quality veterinary care. This practice provides a wide range of services such as Boarding, Spay/Neuter, Anesthesiology, Senior Pet Care, and Puppy and Kitten Care. Pet owners throughout the region often seek Banfield Pet Hospital’s assistance for a wide range of issues, from routine wellness exams to complex diagnostics. Additional services such as Hospice and Palliative Care, Surgery, Pet Euthanasia, Internal Medicine, and Allergy Testing ensure tailored care for pets at all life stages. Banfield Pet Hospital’s team is revered for the way they compassionately communicate with clients, establishing a sense of trust and comfort. Local families like the fact that the practice is calm and welcoming, and that it focuses on educating clients. As the San Antonio area continues to grow, Banfield Pet Hospital remains an essential and highly regarded part of the local pet care community. Their dedication to quality veterinary care means that every pet and family receive a personalized experience. Thanks to this approach, each visit is effective and targeted at the needs of pets and their families. Their dedication to advancing quality veterinary medicine ensures that every experience is customized to meet the unique needs of pets and their families. Because of the commitment to excellence in veterinary medicine, every visit is special for the animal and its family. Their commitment to excellence and quality in veterinary medicine sets a high standard for every visit, benefiting both the pets and their families. Their dedication to veterinary excellence ensures that every visit is as unique as the needs of the pets and families they serve.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Steven Bothun
25 Jun 2018
REPORT
I had almost given up on Banfield as a whole until I came to this location, the staff is very friendly and professional, and I literally can't say enough about Doctor Diaz. My German Shepherd has alwa...
I had almost given up on Banfield as a whole until I came to this location, the staff is very friendly and professional, and I literally can't say enough about Doctor Diaz. My German Shepherd has always hated the vet, but now she greets him with a tail wag and a grin every time we go in. Great location overall.
Quick lama
9 Jun 2018
REPORT
They really help me a lot with my dog and they gave us free dog food to try out
Jane Cooper
1 Apr 2018
REPORT
Love the way they treat my Harley!! Great place/ great people!
Monica Gamez
16 Dec 2017
REPORT
Can never get an when my puppy is sick and have been turned away because they only had 15 minutes before they closed and did not want to take the time so check my puppy (at a time when my puppy reall...
Can never get an when my puppy is sick and have been turned away because they only had 15 minutes before they closed and did not want to take the time so check my puppy (at a time when my puppy really needed to be seen)
Dari Sanchez
20 Aug 2017
REPORT
I will never be taking my furr baby there again. We took my baby in because she seemed to have injured herself while coming down the stairs, she couldnt walk and was crying and shaking. When i got to ...
I will never be taking my furr baby there again. We took my baby in because she seemed to have injured herself while coming down the stairs, she couldnt walk and was crying and shaking. When i got to the banfield location, i told the lady that my puppy seemed to be in alot of pain and i had no clue what was going on. She told me that the Dr was in a room so it might be a while to talk to her. She went to the back and came back and told me that the Dr had said that she couldnt see her, i even offered to wait after she was done with the other dogs that had scheduled appointments and even like that she showed no sympathy and said she couldnt see her at all but to schedule an appt for another day. Keep in mind that it clearly says on the wall that INJURED PATIENTS come first. The lady at the front started calling other banfield locations and she came to tell me that one location could see her til tomorrow. TOMORROW?!?! If anyone can relate, seeing your furr baby in pain and not knowing what it could be is the worst feeling in the world. I am extremely disappointed with the lack of compassion and professionalism. Time to cancel my insurance and start looking for a new vet.
Nicole K
20 May 2017
REPORT
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked€ is if I show up for a early appointment at opening time they are always about 15-20 m...
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked€ is if I show up for a early appointment at opening time they are always about 15-20 minutes late due to only one person can open the clinic with their keys. Otherwise€ good care
Nicole N.
19 May 2017
REPORT
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked is if I show up for a early appointment at opening time they are always about 15-20 m...
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked is if I show up for a early appointment at opening time they are always about 15-20 minutes late due to only one person can open the clinic with their keys. Otherwise good care
Kyle McDougal
15 Mar 2017
REPORT
I've found them to be very nice. It is on the pricey side but if you have a pet plan you can take your animal in anytime without paying a vet service fee. My Boston's glands swell quickly so as soon a...
I've found them to be very nice. It is on the pricey side but if you have a pet plan you can take your animal in anytime without paying a vet service fee. My Boston's glands swell quickly so as soon as I notice it I take her in to get them expelled. They have always taken her in immediately and are very easy to deal with. They also check up on your pet after their appointment.
Todd Rumbach
19 Jun 2016
REPORT
Super happy and helpful staff.
Mary-Louise Abney
27 Feb 2016
REPORT
Took in a puppy that had just been nipped in the nose by a larger dog. The receptionist ignored me for several minutes (didn't even acknowledge my presence). Finally a tech came out of the back room a...
Took in a puppy that had just been nipped in the nose by a larger dog. The receptionist ignored me for several minutes (didn't even acknowledge my presence). Finally a tech came out of the back room and asked how she could help. I explained what had happened, and after apologizing for the incident, asked IF I HAD AN APPOINTMENT. I told her no, the incident had NOT been planned; after apologizing again, went on to explain they don't accept walk-ins. The puppy was bleeding and in obvious distress! I will never, EVER step foot in there again, even if they are the closest animal facility to home.
Jason M. Kaspar
21 Feb 2016
REPORT
This clinic is conveniently located, but their customer service is abysmal. They do not understand that customers choose to use or not use their services. I would suggest finding a real local vet prac...
This clinic is conveniently located, but their customer service is abysmal. They do not understand that customers choose to use or not use their services. I would suggest finding a real local vet practice instead.
sugarskulldiva 228
13 Dec 2015
REPORT
They gave my kitten a pill that caused a seaizer and made her sick and weak so much so she couldn't fight off the infection she was diagnosed with by a way better vet. We lost her last night.
Danamite
13 Dec 2015
REPORT
They gave my kitten a pill that caused a seaizer and made her sick and weak so much so she couldn't fight off the infection she was diagnosed with by a way better vet. We lost her last night.
Lisa S.
20 Mar 2014
REPORT
They take good care of my three wild little babies here. They did a good job with recent dental cleanings and they are very thorough with their wellness exams. One of my dogs recently had an ear infec...
They take good care of my three wild little babies here. They did a good job with recent dental cleanings and they are very thorough with their wellness exams. One of my dogs recently had an ear infection and I really appreciated that they were kind and attentive to her. They were also careful to try to keep my costs as minimal as possible while taking the best care of her as possible. They did the same when another one of my dogs had a UTI a few months ago. They do tend to be busy so sometimes there is a wait but they work you in as best they can. It's good to have a place I can trust with my wild little bunch.
Paul B.
21 Dec 2013
REPORT
I am going to say the response to my problems have been overwhelmingly positive. Banfield, let's try it again. New Years and all.
Angie M.
29 Nov 2013
REPORT
This place is an above average vet; they are thorough, BUT.....I give it an ok rating because it's too busy. Hard to get an appt and when you have one, if there's something more urgent going on you c...
This place is an above average vet; they are thorough, BUT.....I give it an ok rating because it's too busy. Hard to get an appt and when you have one, if there's something more urgent going on you can be waiting for a while and no one will come and update you as to why you're waiting so long. The reception staff could be more friendly but the vets/techs are really nice.I like that they call within a day or two to follow-up and see how your pet is doing.
John M.
12 Jan 2013
REPORT
These are the among the BEST Banfield docs and staff I have ever worked with. Ive dealt with ones in Birmingham and Little Rock. Go there if you want to see bad. Kennel cough is not always serious an...
These are the among the BEST Banfield docs and staff I have ever worked with. Ive dealt with ones in Birmingham and Little Rock. Go there if you want to see bad. Kennel cough is not always serious and I am sorry to say but it is your fault for waiting a week to take your little one in. It is not their responsibility to watch your dog for you. If your pet was getting more ill-- you should take the initiative and bring them to an emergency vet or schedule a walk in. Research! Just like you would for a bi-pedal loved one. I am very sorry for your loss, but it is not their fault she passed away. You should be blaming the facility where she got kennel cough. Its called "kennel" cough for a reason. BUT....This Banfield is superior. They go above and beyond for all your pets. I have 5 girls (ranging from 85-12 lbs) and they treat them all of them same. Dr. Navarro gets down on the floor EVERYTIME and greets them. They performed surgery ASAP because I was worried about a growth even though it was scheduled for two weeks out. I come in with questions just like any pet parent should and they have ALWAYS given me the proper warnings. I, also, have always asked the right questions. Just like a doctor for a human you would still ask questions. You need to speak for your pet, since they cannot.
Matthew Goolsby
22 Dec 2011
REPORT
Go somewhere else.
Kristin C.
26 Jan 2011
REPORT
I wish it was possible to give this place 1/2 a star because their service SUCKS. Do not bring your animal here if they are very sick. I took my cat last week because his bladder was blocked. I went ...
I wish it was possible to give this place 1/2 a star because their service SUCKS. Do not bring your animal here if they are very sick. I took my cat last week because his bladder was blocked. I went there telling them what was wrong with him just for them to confirm what I already knew. So then one of the girls shows me a $500 and something bill and says "we can do the procedure but since he will need to stay over night you will have come back at 6 and take him to another animal hospital.( and by the way he would have an IV and catheter in him)"I told them no I didn't need their services but I was really mad that they wasted my TIME & MONEY. Oh and the vet was like " this is very serious and he needs to go somewhere right away" I felt like telling her no SH**!! that's why I brought him here. But in the end I found a better animal hospital and my cat is all better! But no thanks to BANFIELD ANIMAL HOSPITAL In alamo ranch!
Kathy K.
6 Dec 2010
REPORT
By far the worst and rudest Banfield I have been to so far. The vet was a jerk and insulted my puppy because he was not a normal color for a bull terrier! He also didn't go over any of the things with...
By far the worst and rudest Banfield I have been to so far. The vet was a jerk and insulted my puppy because he was not a normal color for a bull terrier! He also didn't go over any of the things with my puppy. I had to read it on the paper they give and ask a different vet. He also prescribed drugs for my puppy without going over the side effects or what the drug was even for!The girls at the front desk are so rude when you try talking to them over the phone. I tried to change the date for an appointment for my puppy and she would not listen to the day I was asking for. She was trying to rush me off the phone and told me to call back to change the appointment to the right day! All this Banfield wants to do is take your money and rush you out the door. They don't seem like they care about your pet at all!
A Google User
9 Nov 2009
REPORT
I took my pet there for care, as it was convenient and I assumed inexpensive. He turned out to be extremely ill, of which, and after over $1500 the vets could not determine. I immediately took him to ...
I took my pet there for care, as it was convenient and I assumed inexpensive. He turned out to be extremely ill, of which, and after over $1500 the vets could not determine. I immediately took him to my primary vet of my other pets and he was diagnosed in less than 2 weeks with a fatal disease. The vets at this clinic are incredibly incompetent, and the business is unprofessional. I showed up for many of my scheduled appointments (they had me coming at least 1x a week) and they had to turn me away because they were overbooked. No more than 3 wks ago I even saw a woman rush her dying dog to the location, as the pet was on its last vet. They turned her away saying there was no vet on site (as it was about 30min after hours). The woman frantically called other vets outside of the clinic as the dog took it's last breath- some time later, the vet walked out of the clinic. They are absolutely horrible and if I had any say, would revoke their licenses to practice. Feel free to message with any questions!
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 5435 W Loop 1604 N, San Antonio, Texas 78253. It's easily accessible to pet owners in the San Antonio area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 09:00 AM - 18:00 PM, Thursday 09:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 18:00 PM. On Sundays, it's open 09:00 AM to 18:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in San Antonio offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their San Antonio clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in San Antonio.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in San Antonio has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
9:00 AM – 6:00 PM
Tuesday
Tue
9:00 AM – 6:00 PM
Wednesday
Wed
9:00 AM – 6:00 PM
Thursday
Thu
9:00 AM – 6:00 PM
Friday
Fri
9:00 AM – 6:00 PM
Saturday
Sat
9:00 AM – 6:00 PM
Sunday
Sun
9:00 AM – 6:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Banfield Pet Hospital
San Antonio, Texas
General Info
Banfield Pet Hospital is renowned in the San Antonio community for its commitment to providing quality veterinary care. This practice provides a wide range of services such as Boarding, Spay/Neuter, Anesthesiology, Senior Pet Care, and Puppy and Kitten Care. Pet owners throughout the region often seek Banfield Pet Hospital’s assistance for a wide range of issues, from routine wellness exams to complex diagnostics. Additional services such as Hospice and Palliative Care, Surgery, Pet Euthanasia, Internal Medicine, and Allergy Testing ensure tailored care for pets at all life stages. Banfield Pet Hospital’s team is revered for the way they compassionately communicate with clients, establishing a sense of trust and comfort. Local families like the fact that the practice is calm and welcoming, and that it focuses on educating clients. As the San Antonio area continues to grow, Banfield Pet Hospital remains an essential and highly regarded part of the local pet care community. Their dedication to quality veterinary care means that every pet and family receive a personalized experience. Thanks to this approach, each visit is effective and targeted at the needs of pets and their families. Their dedication to advancing quality veterinary medicine ensures that every experience is customized to meet the unique needs of pets and their families. Because of the commitment to excellence in veterinary medicine, every visit is special for the animal and its family. Their commitment to excellence and quality in veterinary medicine sets a high standard for every visit, benefiting both the pets and their families. Their dedication to veterinary excellence ensures that every visit is as unique as the needs of the pets and families they serve.
Business Hours
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-18:00PM
Sunday
09:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Steven Bothun
25 Jun 2018
I had almost given up on Banfield as a whole until I came to this location, the staff is very friendly and professional, and I literally can't say enough about Doctor Diaz. My German Shepherd has alwa...
I had almost given up on Banfield as a whole until I came to this location, the staff is very friendly and professional, and I literally can't say enough about Doctor Diaz. My German Shepherd has always hated the vet, but now she greets him with a tail wag and a grin every time we go in. Great location overall.
Quick lama
9 Jun 2018
They really help me a lot with my dog and they gave us free dog food to try out
Jane Cooper
1 Apr 2018
Love the way they treat my Harley!! Great place/ great people!
Monica Gamez
16 Dec 2017
Can never get an when my puppy is sick and have been turned away because they only had 15 minutes before they closed and did not want to take the time so check my puppy (at a time when my puppy reall...
Can never get an when my puppy is sick and have been turned away because they only had 15 minutes before they closed and did not want to take the time so check my puppy (at a time when my puppy really needed to be seen)
Dari Sanchez
20 Aug 2017
I will never be taking my furr baby there again. We took my baby in because she seemed to have injured herself while coming down the stairs, she couldnt walk and was crying and shaking. When i got to ...
I will never be taking my furr baby there again. We took my baby in because she seemed to have injured herself while coming down the stairs, she couldnt walk and was crying and shaking. When i got to the banfield location, i told the lady that my puppy seemed to be in alot of pain and i had no clue what was going on. She told me that the Dr was in a room so it might be a while to talk to her. She went to the back and came back and told me that the Dr had said that she couldnt see her, i even offered to wait after she was done with the other dogs that had scheduled appointments and even like that she showed no sympathy and said she couldnt see her at all but to schedule an appt for another day. Keep in mind that it clearly says on the wall that INJURED PATIENTS come first. The lady at the front started calling other banfield locations and she came to tell me that one location could see her til tomorrow. TOMORROW?!?! If anyone can relate, seeing your furr baby in pain and not knowing what it could be is the worst feeling in the world. I am extremely disappointed with the lack of compassion and professionalism. Time to cancel my insurance and start looking for a new vet.
Nicole K
20 May 2017
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked€ is if I show up for a early appointment at opening time they are always about 15-20 m...
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked€ is if I show up for a early appointment at opening time they are always about 15-20 minutes late due to only one person can open the clinic with their keys. Otherwise€ good care
Nicole N.
19 May 2017
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked is if I show up for a early appointment at opening time they are always about 15-20 m...
We have had good vet care here just like I did in the Arizona Banfield locations. They only thing I haven't liked is if I show up for a early appointment at opening time they are always about 15-20 minutes late due to only one person can open the clinic with their keys. Otherwise good care
Kyle McDougal
15 Mar 2017
I've found them to be very nice. It is on the pricey side but if you have a pet plan you can take your animal in anytime without paying a vet service fee. My Boston's glands swell quickly so as soon a...
I've found them to be very nice. It is on the pricey side but if you have a pet plan you can take your animal in anytime without paying a vet service fee. My Boston's glands swell quickly so as soon as I notice it I take her in to get them expelled. They have always taken her in immediately and are very easy to deal with. They also check up on your pet after their appointment.
Todd Rumbach
19 Jun 2016
Super happy and helpful staff.
Mary-Louise Abney
27 Feb 2016
Took in a puppy that had just been nipped in the nose by a larger dog. The receptionist ignored me for several minutes (didn't even acknowledge my presence). Finally a tech came out of the back room a...
Took in a puppy that had just been nipped in the nose by a larger dog. The receptionist ignored me for several minutes (didn't even acknowledge my presence). Finally a tech came out of the back room and asked how she could help. I explained what had happened, and after apologizing for the incident, asked IF I HAD AN APPOINTMENT. I told her no, the incident had NOT been planned; after apologizing again, went on to explain they don't accept walk-ins. The puppy was bleeding and in obvious distress! I will never, EVER step foot in there again, even if they are the closest animal facility to home.
Jason M. Kaspar
21 Feb 2016
This clinic is conveniently located, but their customer service is abysmal. They do not understand that customers choose to use or not use their services. I would suggest finding a real local vet prac...
This clinic is conveniently located, but their customer service is abysmal. They do not understand that customers choose to use or not use their services. I would suggest finding a real local vet practice instead.
sugarskulldiva 228
13 Dec 2015
They gave my kitten a pill that caused a seaizer and made her sick and weak so much so she couldn't fight off the infection she was diagnosed with by a way better vet. We lost her last night.
Danamite
13 Dec 2015
They gave my kitten a pill that caused a seaizer and made her sick and weak so much so she couldn't fight off the infection she was diagnosed with by a way better vet. We lost her last night.
Lisa S.
20 Mar 2014
They take good care of my three wild little babies here. They did a good job with recent dental cleanings and they are very thorough with their wellness exams. One of my dogs recently had an ear infec...
They take good care of my three wild little babies here. They did a good job with recent dental cleanings and they are very thorough with their wellness exams. One of my dogs recently had an ear infection and I really appreciated that they were kind and attentive to her. They were also careful to try to keep my costs as minimal as possible while taking the best care of her as possible. They did the same when another one of my dogs had a UTI a few months ago. They do tend to be busy so sometimes there is a wait but they work you in as best they can. It's good to have a place I can trust with my wild little bunch.
Paul B.
21 Dec 2013
I am going to say the response to my problems have been overwhelmingly positive. Banfield, let's try it again. New Years and all.
Angie M.
29 Nov 2013
This place is an above average vet; they are thorough, BUT.....I give it an ok rating because it's too busy. Hard to get an appt and when you have one, if there's something more urgent going on you c...
This place is an above average vet; they are thorough, BUT.....I give it an ok rating because it's too busy. Hard to get an appt and when you have one, if there's something more urgent going on you can be waiting for a while and no one will come and update you as to why you're waiting so long. The reception staff could be more friendly but the vets/techs are really nice.I like that they call within a day or two to follow-up and see how your pet is doing.
John M.
12 Jan 2013
These are the among the BEST Banfield docs and staff I have ever worked with. Ive dealt with ones in Birmingham and Little Rock. Go there if you want to see bad. Kennel cough is not always serious an...
These are the among the BEST Banfield docs and staff I have ever worked with. Ive dealt with ones in Birmingham and Little Rock. Go there if you want to see bad. Kennel cough is not always serious and I am sorry to say but it is your fault for waiting a week to take your little one in. It is not their responsibility to watch your dog for you. If your pet was getting more ill-- you should take the initiative and bring them to an emergency vet or schedule a walk in. Research! Just like you would for a bi-pedal loved one. I am very sorry for your loss, but it is not their fault she passed away. You should be blaming the facility where she got kennel cough. Its called "kennel" cough for a reason. BUT....This Banfield is superior. They go above and beyond for all your pets. I have 5 girls (ranging from 85-12 lbs) and they treat them all of them same. Dr. Navarro gets down on the floor EVERYTIME and greets them. They performed surgery ASAP because I was worried about a growth even though it was scheduled for two weeks out. I come in with questions just like any pet parent should and they have ALWAYS given me the proper warnings. I, also, have always asked the right questions. Just like a doctor for a human you would still ask questions. You need to speak for your pet, since they cannot.
Matthew Goolsby
22 Dec 2011
Go somewhere else.
Kristin C.
26 Jan 2011
I wish it was possible to give this place 1/2 a star because their service SUCKS. Do not bring your animal here if they are very sick. I took my cat last week because his bladder was blocked. I went ...
I wish it was possible to give this place 1/2 a star because their service SUCKS. Do not bring your animal here if they are very sick. I took my cat last week because his bladder was blocked. I went there telling them what was wrong with him just for them to confirm what I already knew. So then one of the girls shows me a $500 and something bill and says "we can do the procedure but since he will need to stay over night you will have come back at 6 and take him to another animal hospital.( and by the way he would have an IV and catheter in him)"I told them no I didn't need their services but I was really mad that they wasted my TIME & MONEY. Oh and the vet was like " this is very serious and he needs to go somewhere right away" I felt like telling her no SH**!! that's why I brought him here. But in the end I found a better animal hospital and my cat is all better! But no thanks to BANFIELD ANIMAL HOSPITAL In alamo ranch!
Kathy K.
6 Dec 2010
By far the worst and rudest Banfield I have been to so far. The vet was a jerk and insulted my puppy because he was not a normal color for a bull terrier! He also didn't go over any of the things with...
By far the worst and rudest Banfield I have been to so far. The vet was a jerk and insulted my puppy because he was not a normal color for a bull terrier! He also didn't go over any of the things with my puppy. I had to read it on the paper they give and ask a different vet. He also prescribed drugs for my puppy without going over the side effects or what the drug was even for!The girls at the front desk are so rude when you try talking to them over the phone. I tried to change the date for an appointment for my puppy and she would not listen to the day I was asking for. She was trying to rush me off the phone and told me to call back to change the appointment to the right day! All this Banfield wants to do is take your money and rush you out the door. They don't seem like they care about your pet at all!
A Google User
9 Nov 2009
I took my pet there for care, as it was convenient and I assumed inexpensive. He turned out to be extremely ill, of which, and after over $1500 the vets could not determine. I immediately took him to ...
I took my pet there for care, as it was convenient and I assumed inexpensive. He turned out to be extremely ill, of which, and after over $1500 the vets could not determine. I immediately took him to my primary vet of my other pets and he was diagnosed in less than 2 weeks with a fatal disease. The vets at this clinic are incredibly incompetent, and the business is unprofessional. I showed up for many of my scheduled appointments (they had me coming at least 1x a week) and they had to turn me away because they were overbooked. No more than 3 wks ago I even saw a woman rush her dying dog to the location, as the pet was on its last vet. They turned her away saying there was no vet on site (as it was about 30min after hours). The woman frantically called other vets outside of the clinic as the dog took it's last breath- some time later, the vet walked out of the clinic. They are absolutely horrible and if I had any say, would revoke their licenses to practice. Feel free to message with any questions!
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 5435 W Loop 1604 N, San Antonio, Texas 78253. It's easily accessible to pet owners in the San Antonio area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 09:00 AM - 18:00 PM, Thursday 09:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 18:00 PM. On Sundays, it's open 09:00 AM to 18:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in San Antonio offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their San Antonio clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in San Antonio.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in San Antonio has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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